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Boutique Urban Madrid Génova


Amenities

  • Free Wi-Fi

  • Non-Smoking Rooms

  • Safe-Deposit Box

  • 24-Hour Front Desk


Property description

Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Boutique Urban Madrid Génova, reviewers frequently praise the central location near Alonso Martínez metro, while feedback on the rooms is mixed—some note spacious, functional spaces, but many report recurring noise, dated fittings, maintenance problems, and inconsistent cleanliness.

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Facilities

Unknown

Cleanliness

Mixed

Rooms

Noisy

Location

Central

Dining

Limited

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2

Guillermo

EXP-logo

9 Nov 2025

·

Stayed 1 night

AWFUL. Clearly there has a maintenance problem. Zero amenities, so uncomfortable beds and poor quality (felt dirty). We got no rest.
AWFUL. Clearly there has a maintenance problem. Zero amenities, so uncomfortable beds and poor quality (felt dirty). We got no rest.

10

John Peter

EXP-logo

5 Nov 2025

·

Stayed 3 nights

Room was just waht we wanted, a clean comfortable convenient base to explore Madrid
Room was just waht we wanted, a clean comfortable convenient base to explore Madrid

8

Sandro

IAN-logo

20 Oct 2025

·

Stayed 2 nights

Clean place close to city center and steps away from metro station. Highly recommended
Clean place close to city center and steps away from metro station. Highly recommended

6

Ian

EXP-logo

13 Oct 2025

·

Stayed 1 night

We arrived on a Sunday and they wanted all our contacts details and passports. I understand passports but why do they need phone and email. These days with the amount of cyber attacks and data leak, I don't trust them to keep the data safe. The room was poor condition not value for what we paid
We arrived on a Sunday and they wanted all our contacts details and passports. I understand passports but why do they need phone and email. These days with the amount of cyber attacks and data leak, I don't trust them to keep the data safe. The room was poor condition not value for what we paid

2

Ernesto L.

IAN-logo

31 Aug 2025

·

Stayed 1 night

I booked the hotel very last minute. But when I read the reviews and saw the pictures I regretted it. A refund would have been in order since we asked for it 5’ after booking. The hotel didn’t want to refund it. I know. Terms and conditions but the pictures were deplorable. I never were there.
I booked the hotel very last minute. But when I read the reviews and saw the pictures I regretted it. A refund would have been in order since we asked for it 5’ after booking. The hotel didn’t want to refund it. I know. Terms and conditions but the pictures were deplorable. I never were there.

Almagro, 10, Almagro, Madrid, Spain

Location

With a stay at this aparthotel, you'll be centrally located in Madrid, just a 3-minute walk from Paseo de la Castellana and 14 minutes by foot from Gran Via. This aparthotel is 1.4 mi (2.3 km) from National Prado Museum and 1.9 mi (3.1 km) from Bernabéu Stadium.

Paseo de la Castellana(0.2 Miles)

El Corte Inglés(0.5 Miles)

Golden Mile(0.5 Miles)

ABC Serrano(0.5 Miles)

Plaza de Chueca(0.5 Miles)

Plaza de Colon(0.5 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 14:00 to 23:00

Before 12:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Check-in is from 14:00 to 23:00, and check-out is at 12:00. Early check-in and late check-out may be available for a fee of EUR 50, subject to availability.


The property is centrally located in Madrid, within a 5-minute drive of Gran Via and the National Prado Museum. It is 1.9 mi (3.1 km) from Bernabéu Stadium and 2.3 mi (3.7 km) from El Retiro Park. Nearby attractions include Paseo de la Castellana (0.3 km), El Corte Inglés (0.7 km), and Gran Via (1.2 km).

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.


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