Name: NH Madrid Atocha
Address: Paseo Infanta Isabel, 9, Jerónimos, Madrid, Spain, Madrid, Province Of Madrid, ES
Price range: US$187–US$663 per night
Rating: 8.33

What guests think

Reviews of NH Madrid Atocha highlight its unbeatable convenience opposite Atocha station and near major museums, balanced by consistently small rooms and mixed climate control, with generally friendly staff and a breakfast many guests find generous and tasty.

Most describe clean, modern spaces, though a few report bathroom issues or mold. Facilities feel basic, with a very small lobby and elevator, and few on site amenities. Expect a practical, well located base for short stays and train connections.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic with a very small lobby and a single small elevator; on site amenities beyond the essentials are limited.

Related guest reviews

10

Mary

16 Jun 2025

·

Stayed 1 night

The property is directly across from the Atocha Central train station making it a perfect jumping off point. The entrance has an elevator to lower baggage or any mobility aids to the entrance which is a few steps below street level. Within about 2 yards is an elevator that takes you down to the Metro and Atocha station.

10

REI

26 Mar 2025

·

Stayed 6 nights

主要駅のアトーチャ、メトロの入口、バスの停留所がほぼ目の前で、美術館群は徒歩10分圏内。コストはかかるが朝食ビュッフェは素晴らしく、会場のスタッフの方々（特に赤髪ポニーテールの女性ら）の毎朝の笑顔と心配りに感心した。いずれのフロントの方もとても親切。部屋に湯沸かしがなく質問してカップで熱湯をもらった際に、翌朝にポットと茶葉一式を部屋に届けるよう申し送りをしてくれて助かった。ルームサービスを頼むサイトの注文方法が分かりづらく届くまで40半程度かかる。アメニティはグリーンティーの香りのハンドソープ、クリーム、シャンプーコンディショナーなどが揃っている。浴室の暖房器具により室内は暖かく、タオルや衣類をかけるとすぐ乾かすことができてかなり便利。室内の飲料水は初日のみサービス。フロント近くにウォーターサーバーが常設。 24時間フロントの安心、宿泊者が多すぎることなく、立地と清潔さと朝食と静けさ、スタッフの方の素晴らしさに満足し、旅費に余裕があれば必ずまた宿泊したいホテル。

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10

Wilfrido

29 May 2024

·

Stayed 3 nights

Ubicación excelente, la Sta. Simona de la cafetería muy eficiente y atenta, desayuno excelente variedad de alimentos, sería bueno contar con un elevador más.

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4

Lisbeth

8 Jun 2025

·

Stayed 1 night

They do not have a restaurant nor do they have room service. The facility is tiny beyond comprehension for we were charged 285 euros for a room the size of a closet and no room service.

6

John

3 May 2025

·

Stayed 1 night

Very convenient for Atocha station despite roadworks. Arriving by car is hazardous as there is no loading bay and the hotel is on a main road by 2 bus stops. Staff very helpful. Room was very small with little space for luggage. TV reception poor. Only one small lift. Good breakfast.

8

Hector

4 Dec 2023

·

Stayed 3 nights

The location is great, just across the entrance to Atocha station. The is a metro station entrance just 2 min walk. The hotel has almost no lobby, extremely small, very basic amenities , room small but clean and modern. If you want to be well located and will not spend long time at the hotel is a good choice.

8

YUKO

23 Aug 2023

·

Stayed 1 night

アトーチャ駅からすぐなので立地がいいです。初めてでもわかりやすい。フロント目の前に階段が、重たい荷物を運ぶのが微妙です。

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8

Jeffry

18 Jan 2023

·

Stayed 19,374 nights

Hotel para estancias cortas, desayuno descente, normal. Muy mala calidad de la comida del room service

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8

Jessica

7 Jul 2025

·

Stayed 3 nights

Funcional, solo que hay amenidades que se piden en recepción como la plancha y tabla para planchar y solo se puede usar por cierto tiempo

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10

Michael

16 Oct 2024

·

Stayed 8 nights

This hotel has an excellent location directly across the street from the major train station and adjacent to the city's metro. It is also a short walk to Madrid's major art museums. The rooms and elevator are a little on the small size, but that is to be expected in the heart of a major European city. The breakfast was fantastic.

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Cleanliness

Rooms and common areas are generally clean and well kept, with several reviews calling them spotless. A few guests reported issues such as bathroom grime, mold, or occasional lapses.

Related guest reviews

6

barbara

21 Sept 2025

·

Stayed 1 night

Bathroom is old and not very clean

10

ALBERTO

1 Mar 2025

·

Stayed 1 night

Excellent location and clean room

10

Carey

18 Feb 2023

·

Stayed 1 night

Our family of four booked two rooms in this lovely hotel for our one night in Madrid. We found it to be impeccably clean, quiet, and in the perfect location for us (right across from the train station and less than a 30 minute walk to everything we wanted to see in Madrid). We arrived super early thanks to having to rearrange our flights for weather, and Pedro and his staff were incredibly accommodating in storing our luggage for us and then getting our rooms ready much earlier than the usual check-in time. I cannot tell you have grateful we were after traveling with two children for nearly 24 hours. The breakfast was fantastic, with a vast array of choices that pleased everyone in our group. The lady that managed the breakfast area was so friendly, and helped me to use the fancy coffee machine. The beds were comfortable, the rooms were quiet, the staff was very kind and so incredibly helpful. We would absolutely stay here again and would make it a point to look for more NH Hotels in future travels.

8

John

15 Apr 2025

·

Stayed 1 night

The hotel is directly across from the main entrance to Atocha station and the express bus to the airport. The surrounding area felt safe even late at night. The hotel was clean and modern. The room was fairly small for the price but this a perfect place if you are arriving late or leaving early.

4

Sarah Joselyn

20 Aug 2025

·

Stayed 1 night

Place was dirty. Mold everywhere from the bathroom to the room itself. The bed sheets were dirty, but I forgot to take a picture of it. We only stayed a night to rest after a long flight and it was conveniently located next to atocha station where we needed to go

10

meng

3 Mar 2025

·

Stayed 3 nights

It’s very clean and quiet. People are there very friendly. The place is in very convenient location.

10

Kristin

24 Oct 2025

·

Stayed 1 night

Early check-in was offered which was fantastic. Room was clean, updated, nice extras and bed was comfortable.

6

JOSE ANTONIO

5 Dec 2022

·

Stayed 19,330 nights

Ubicación excelente, céntrico, cruzando la calle tienes la estación de genes y lo más turístico de Madrid lo tienes bastante cerca. No me gusto, la habitación, l ventana no cerraba bien y se metía el frío y ruido de la calle, el baño demasiado caliente. Limpieza en los elevadores, el día que hicimos check-out bajando por el elevador estaba sucio con lo que parecía ser vomito …

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8

YUKIHIRO

6 Sept 2024

·

Stayed 1 night

The location was super convenient. The facility is old but well-maintained. The staff were friendly and helpful, and the breakfast was really delicious.

10

Audrey

14 Oct 2025

·

Stayed 2 nights

I had a great experience at NH Hotel Atocha! The staff was excellent, friendly, professional, and went out of their way to get us into our room early, which was such a nice surprise after traveling. The room was spotless, comfortable, and had everything we needed. The location couldn’t be better! It is close to the metro, the train station, and plenty of restaurants and sights within walking distance. It made getting around Madrid so easy. I’d definitely stay here again and highly recommend it to anyone visiting the city. Perfect package all around!

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Rooms

Rooms are modern but consistently very small, with cramped layouts and limited space for luggage. Noise and views vary, and climate control can be inconsistent, though a few rooms are larger or have terraces.

Related guest reviews

8

Ole

1 Nov 2025

·

Stayed 1 night

Everything was just fine - but indeed a very small room.

2

pinchas

12 Mar 2024

·

Stayed 1 night

We got single room very small room, I order a room for cople

8

maritza

18 Feb 2025

·

Stayed 1 night

Everything was good except the air conditioning Which did not work during the night which affected my night rest. Hopefully you can improve that, then it will be considered an excellent stay.

8

John

14 Jul 2023

·

Stayed 1 night

Very convenient location to Atocha station. Some rooms great and comfortable facing station, but on last trip they gave me a super tiny room—worst room in many stays. How do I avoid this in future??

8

henry m

18 Sept 2023

·

Stayed 1 night

Small rooms but more than enough for a quick stay and across from train station.

6

Tiffany

10 Oct 2024

·

Stayed 1 night

Convenient location near the train station (we had an 8am train the next morning). Room was very small and smelled like cigarettes.

10

Margaret

25 Oct 2025

·

Stayed 2 nights

We had a wonderful room, wirh two terraces and heaps of light and space . The staff were very efficient and professional. The hotel is opposite Atocha Station so the traffic is pretty constant and chaotic but didn't worry us. It's close to Prado, Reina Sofia and the Botanical Gardens. There are restaurants within 10 minute walk. It was a real winner for us.

4

Claudia

6 Jan 2026

·

Stayed 1 night

Quarto extremamente pequeno

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8

William

9 Mar 2025

·

Stayed 1 night

Rooms are very very small. Poorly designed. The toilet was right in front of the sink so you had to stand on the side of the sink. Why? No toom to open 2 suitcases let alone one. Breakfast was delicious and had plenty of choices. Right across the street from the train station.

8

Roger

28 Apr 2023

·

Stayed 3 nights

Excellent location. Easy walk from main train station. Walk to all major art museums, botanical garden etc. metro 100 ft from front door. Plenty of food options and other services. Only consideration is that the rooms are by most standards exceptionally small.

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Service

Staff are widely described as friendly, professional, and helpful, with efficient check in and luggage storage. Some guests experienced rudeness or inflexibility and a few service errors.

Related guest reviews

6

Cirinea

23 Apr 2024

·

Stayed 2 nights

Estadia foi até que boa. Ótima localização, hotel com suas dependências novas e bem preservadas. Apesar de eu ter pagado no Brasil pelo café da manhã, tive que pagar, novamente, no hotel.

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6

Emese

17 Aug 2025

·

Stayed 1 night

Very small room, no kettle (but fridge, yes, that is a plus point), rude breakfast lady (I just wanted a cup of hot water, but she looked at me like a criminal) as I opted out from the overpriced breakfast. It's literally a few steps away from the train station, that's a good point.

2

allen

1 Jun 2024

·

Stayed 1 night

Uncooperative staff

10

Javier

29 Oct 2025

·

Stayed 2 nights

Great staff

10

Margaret

25 Oct 2025

·

Stayed 2 nights

We had a wonderful room, wirh two terraces and heaps of light and space . The staff were very efficient and professional. The hotel is opposite Atocha Station so the traffic is pretty constant and chaotic but didn't worry us. It's close to Prado, Reina Sofia and the Botanical Gardens. There are restaurants within 10 minute walk. It was a real winner for us.

10

Eduartina

31 Aug 2024

·

Stayed 1 night

everyone really helpful

10

Lizmary

25 Apr 2024

·

Stayed 4 nights

The staff were very attentive. The hotel was close to the Attocha train station. The room was clean.

8

Roberto Alor

24 Jun 2023

·

Stayed 3 nights

Hotel pequeño, muy bien ubicado, frente a la terminal Atocha de trenes. Accesible por diversos medios de transporte y a pie a varios puntos de interés de Madrid. Personal amable, pero poco flexible para early check in.

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2

Juan

18 Apr 2024

·

Stayed 1 night

La experiencia fue mala en todo sentido, la habitación es tan pequeña que debí tomar otra porque era muy estrecha para mi compañero de viaje y yo( viaje de trabajo). No había aire acondicionado y mi baño estaba sucio, y el ni que decir de la atención, no hicieron nada por mejorar la situación, Pedí que me guardaran una maleta por una noche a lo que respondieron que ellos no eran ninguna bodega, algo así no se responde a un cliente, sobretodo donde todos los hoteles le ayudan an algo así a sus huéspedes. Siempre me quedo en NH, pero este es la peor experiencia.

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10

Audrey

14 Oct 2025

·

Stayed 2 nights

I had a great experience at NH Hotel Atocha! The staff was excellent, friendly, professional, and went out of their way to get us into our room early, which was such a nice surprise after traveling. The room was spotless, comfortable, and had everything we needed. The location couldn’t be better! It is close to the metro, the train station, and plenty of restaurants and sights within walking distance. It made getting around Madrid so easy. I’d definitely stay here again and highly recommend it to anyone visiting the city. Perfect package all around!

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Location

Excellent for transport and sightseeing: directly across from Atocha station, steps to the metro and airport bus, and walking distance to major museums and Retiro Park. Some note the area can feel busy or noisy, though many rooms are quiet.

Related guest reviews

10

Mary

16 Jun 2025

·

Stayed 1 night

The property is directly across from the Atocha Central train station making it a perfect jumping off point. The entrance has an elevator to lower baggage or any mobility aids to the entrance which is a few steps below street level. Within about 2 yards is an elevator that takes you down to the Metro and Atocha station.

8

Petra

18 Apr 2023

·

Stayed 2 nights

Good hotel very close to the train station and in easy walking distance to Prado. Close to many restaurants. On con was that the AC doesn’t run until summer and our sun exposed room got hot!

10

Jay

18 Nov 2024

·

Stayed 1 night

Great location by the Atocha train station and the Riterno park

10

Luis

12 Oct 2024

·

Stayed 3 nights

Good location next to a metro station

8

John

15 Apr 2025

·

Stayed 1 night

The hotel is directly across from the main entrance to Atocha station and the express bus to the airport. The surrounding area felt safe even late at night. The hotel was clean and modern. The room was fairly small for the price but this a perfect place if you are arriving late or leaving early.

8

Roger

28 Apr 2023

·

Stayed 3 nights

Excellent location. Easy walk from main train station. Walk to all major art museums, botanical garden etc. metro 100 ft from front door. Plenty of food options and other services. Only consideration is that the rooms are by most standards exceptionally small.

10

SUSANA

6 Jun 2023

·

Stayed 1 night

The location

10

Michael

16 Oct 2024

·

Stayed 8 nights

This hotel has an excellent location directly across the street from the major train station and adjacent to the city's metro. It is also a short walk to Madrid's major art museums. The rooms and elevator are a little on the small size, but that is to be expected in the heart of a major European city. The breakfast was fantastic.

10

John

6 Jan 2023

·

Stayed 19,362 nights

This is highly convenient place to stay if you are passing through Atocha station, which is just across the street, as well as the frequent airport bus.

10

Efrat

26 Oct 2025

·

Stayed 1 night

great location, nice room.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised as varied and tasty. Beyond breakfast, on site dining is limited and room service, where available, draws mixed feedback.

Related guest reviews

6

Emese

17 Aug 2025

·

Stayed 1 night

Very small room, no kettle (but fridge, yes, that is a plus point), rude breakfast lady (I just wanted a cup of hot water, but she looked at me like a criminal) as I opted out from the overpriced breakfast. It's literally a few steps away from the train station, that's a good point.

8

Argimiro

19 Apr 2025

·

Stayed 2 nights

The NH hotels are a great hotels chain, I have stayed is several countries. Breakfasts are very good, located is good areas

10

REI

26 Mar 2025

·

Stayed 6 nights

主要駅のアトーチャ、メトロの入口、バスの停留所がほぼ目の前で、美術館群は徒歩10分圏内。コストはかかるが朝食ビュッフェは素晴らしく、会場のスタッフの方々（特に赤髪ポニーテールの女性ら）の毎朝の笑顔と心配りに感心した。いずれのフロントの方もとても親切。部屋に湯沸かしがなく質問してカップで熱湯をもらった際に、翌朝にポットと茶葉一式を部屋に届けるよう申し送りをしてくれて助かった。ルームサービスを頼むサイトの注文方法が分かりづらく届くまで40半程度かかる。アメニティはグリーンティーの香りのハンドソープ、クリーム、シャンプーコンディショナーなどが揃っている。浴室の暖房器具により室内は暖かく、タオルや衣類をかけるとすぐ乾かすことができてかなり便利。室内の飲料水は初日のみサービス。フロント近くにウォーターサーバーが常設。 24時間フロントの安心、宿泊者が多すぎることなく、立地と清潔さと朝食と静けさ、スタッフの方の素晴らしさに満足し、旅費に余裕があれば必ずまた宿泊したいホテル。

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8

Jeffry

18 Jan 2023

·

Stayed 19,374 nights

Hotel para estancias cortas, desayuno descente, normal. Muy mala calidad de la comida del room service

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10

ANA MARIA

28 Mar 2024

·

Stayed 2 nights

Exelente ubicación, limpieza y muy variado el desayuno !

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8

William

9 Mar 2025

·

Stayed 1 night

Rooms are very very small. Poorly designed. The toilet was right in front of the sink so you had to stand on the side of the sink. Why? No toom to open 2 suitcases let alone one. Breakfast was delicious and had plenty of choices. Right across the street from the train station.

10

ANA MARIA

15 Apr 2024

·

Stayed 3 nights

Excelente ubicación! El desayuno bufete súper completo, variado, delicioso Excelente servicio! Sin duda regresaría y recomendaría !

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8

Vicente Andres

12 Aug 2024

·

Stayed 1 night

Reservamos el hotel porque necesitábamos estar cerca de la estación Atocha. Está literalmente frente al mismo. El desayuno impecable, variado. La atención muy buena.

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10

Michael

16 Oct 2024

·

Stayed 8 nights

This hotel has an excellent location directly across the street from the major train station and adjacent to the city's metro. It is also a short walk to Madrid's major art museums. The rooms and elevator are a little on the small size, but that is to be expected in the heart of a major European city. The breakfast was fantastic.

10

Daniel

22 Mar 2024

·

Stayed 5 nights

Excellent breakfast. Friendly staff. Good location. Rooms are very small, but ok.

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Month	Average price
January	US$195
February	US$199
March	US$206
April	US$247
May	US$256
June	US$232
July	US$152
August	US$118
September	US$260
October	US$280
November	US$234
December	US$194

Su	Mo	Tu	We	Th	Fr	Sa
				1 $260	2	3 $395
4 $241	5	6 $579	7 $579	8 $302	9 $334	10
11 $268	12 $212	13 $253	14 $267	15 $255	16	17 $235
18 $187	19 $212	20 $226	21 $275	22	23 $615	24 $615
25 $663	26 $615	27 $249	28 $222	29 $219	30 $212	31 $231

NH Madrid Atocha

Prices for NH Madrid Atocha

Monthly average prices

About this property

Location

Room options

Basic Single Room

Standard Room

Superior Room

Guest reviews of NH Madrid Atocha

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about NH Madrid Atocha

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $316	22 $352	23 $290	24 $322	25 $358	26 $351
27 $245	28 $259	29 $352	30 $263