Hotel Sophia

There was lift work going on and in night you can clearly hear what going on next room , doesn’t have much amenities available.

The hotel was in the remodeling state, rooms too small, three floors up could hear outside noise, even people talking. Wouldn't give a wake up call, had to go out and buy a alarm clock. Didn't like you had to put down a room damage deposit, nothing was mention this in your as. The TV didn't work. The only good thing was very close to the Bus station. Would I recommend this hotel to someone, NO.

Está bien ubicado. En una zona con mucho ruido pero las ventanas aíslan perfectamente. El hotel está en este momento en obras.

Not enough parking nearby, the parking that was available was too expensive for people staying multiple days for work

Nice hotel and very close to the marvel stadium!! Owner was lovely, undergoing new renovations & floors the place is looking great!

Very close to Southern Cross station Unfortunately the split heater wasn’t working but apparently there were single heaters available tuse

Clean rooms and facilities but NO toilet paper provided, and no paper or soap in toilets, bathrooms not all marked on doors, no chair in room, power points not accessible.

Should've listened to the other reviews. Upon check in, we were told that we needed to check out a day early, as they were shutting due to maintenance. All I received was a phone call, which was missed as I was flying in. $150 deposit taken on arrival (as expected), zero notice as to when it would be released, along with the partial refund that was given to to having to check out early. We then had to book a new hotel with limited notice. The room itself was tiny, literally shoe box size. It was noisy around the clock. Buffet breakfast for $12 a person wasn't too bad, but more options would be nice. Still also waiting to be charge for it too. Hotel is completely hopeless. Avoid where possible.

Great location, used offsite parking within 700 meters, had to park a campervan $10.00/day (weekend rates). Walking distance to water front and Queen Victoria Market plus good area for eating options.

Room was very clean and bed very comfortable. Older building being renovated yo high standard, so building has its own character. Great standard for the cost. Location was very walkable to great food spots and city adventures.

Would never recommend. There was used coffee pods in the machine, pools of water in the fridge, the room stunk. Most importantly, our hotel room door wouldn’t close?!!! We were comfortable leaving our valuables unattended in an open room or sleeping there. We were there for 30 mins and checked out. Extremely disappponted in the service we experienced, the receptionist came to check the room and denied the smell first of all, and only apologised for the door being broken. We are still waiting for them to get back to us about a refund. Not happy at all.

Needs more cleaning.

The room was very small but it was clean and comfortable (and a choice of plunger, bag or capsule coffee!). Staff were friendly and efficient.

Friendly staff, clean room and convenient location

Clean rooms and facilities but NO toilet paper provided, and no paper or soap in toilets, bathrooms not all marked on doors, no chair in room, power points not accessible.

Clean comfortable toilet seat does not fit the toilet and moves around -be wary of pinching of skin

Good budget option in very convenient location. Short walk from Southern Cross Station. Small but clean rooms.

Second time I stayed in 12 months. This stay I noticed the toilet was leaking/running noisily from instant I walked in. Every time going to tell Reception there was no one there. General upkeep of maintainence would go a long way.

Room was very clean and bed very comfortable. Older building being renovated yo high standard, so building has its own character. Great standard for the cost. Location was very walkable to great food spots and city adventures.

Very close to the train station, comfortable room and clean.

Very noisy from the street. Tradesmen work early in the morning next to my room

Really disappointed with our stay at Hotel Sophia, considering it wasn’t super cheap. Very dated and hallway floors creaked very loudly. Room was TINY! Not an exaggeration. Two of us found it hard to move around the room as it was only space for one person in any space at one time. The bed was supposed to be a king, however, was much smaller. The shower was a trickle of water and the basin tap sprayed in different directions when turned on. Room had coffee pod machine with coffee pods, other instant tea and coffee. Fridge with milk provided. Linen and towels were fresh and clean. Bathroom had shampoo, conditioner, hand wash, hand cream. No hair dryer (maybe be important to know for some). Not the most convenient location as it wasn’t on a tram line so had to walk in the rain with our luggage.

The hotel was in the remodeling state, rooms too small, three floors up could hear outside noise, even people talking. Wouldn't give a wake up call, had to go out and buy a alarm clock. Didn't like you had to put down a room damage deposit, nothing was mention this in your as. The TV didn't work. The only good thing was very close to the Bus station. Would I recommend this hotel to someone, NO.

Awesome hotel centrally located in Melbourne Friendly welcoming staff and very helpful with great service Lovely clean rooms with comfy beds Clean bathroom even has a grest coffee machine in tje room with coffee and tea making facilities and bar fridge Highly recommended will stay at Sofia Hotel again when i visit Melbourne A must stay

Affordable and good location for walking distance to shops, tram, train and bus. Very cozy room and not well thought out design of bathroom as very tight. Needs a bit of love and quite noisy outside. No great natural light you’d think it was 7pm at all times. Would I stay again? No. Did it serve as a cheap, convenient stay at the time? Yes. If you’re considering skimping on accomodation but like the finer things, definitely pay that bit extra for nicer place. Bed was really comfy and good size though!

The hotel soundproofing is terrible. Guest talking outside along the corridor can he heard clearly. Other than the soundproofing, every else is great. Near Southern cross street terminal. Can go anywhere easily.

Room much smaller than advertised with huge bed and not much room for anything else. Walls are paper thin so if you get noisy neighbours or street traffic it won't be good. But a clean and functional family run hotel where you are left alone. Water pressure and temperature in old shower was surprisingly good.

Room i had was very small. I was by myself but if i had someone else it would of been squashy as there was no where to put cases. Reciption service was pooŕ. On arrival i got there around 1.30 and had to ring a bell twice, than told to wait in waiting area til 2pm..other accommodation places can usally check in before 2pm..than just on 2pm other customers come in off street and were served first, me and 3 other people waiting in lounge room got served later. Than on departure no one was at front desk, me and another lady both waiting and ringing bell for service. I was going to buy breakfast at the hotel, but gave up waiting and left so did the other lady..that was around 8am.

Excellent service. Comfortable bed and warm shower. Quiet room. Good night's sleep.

The room size, bed and shower were great. However the other guests were so incredibly loud we couldn’t sleep. I let the woman on reception know and her response was “oh yeah that happens a lot”. Disappointing. I wouldn’t booked here again if it wasn’t for the noise.

The receptionist is very unprofessional. I believe they sleep upstairs most of the day. They don't answer the phone when you call and take 5-10 mins to come down to reception to meet you when you check in/out. 14 April 2024 stay won't be coming back.

Hotel cancelled our booking the day of our arrival We were left in Melbourne with no where to stay and had a lot of trouble booking a new hotel. Very impressed DO NOT BOOK THIS HOTEL

The manager of the property sent a message via Wotif, stating that because my spouse and I kept our push bikes in the room with us we have breached terms of their hospitality. I assume this is so they can keep the security deposit. The circumstances of our bikes being in the room is that we had already checked in the room and had the bikes with us when the receptionist knocked on the door and informed us no bikes allowed, I explained these bikes were over $10000 and for security it would be appreciated- the receptionist informed us she would get back to us. When I later saw the receptionist she give us the thumbs up, as if to say all is ok! Having reviewed other posts it is apparent the manager will make attempts to trap visitors to ensure security deposits are not returned or delayed. I have never had cause to make a negative remark regarding an accommodation facility until now - Please beware staying here. I do ask Wotif to monitor if my deposit is returned- if not maybe step in.

They canceled my reservation

Great accomodation if you are just looking for a bed for the night in an ideal location to town! Tried to check in early, but couldn’t until 2pm which was fine. Stuff were a bit flustered and weren’t all that welcoming. However, good stay overall

When at the front desk, I was asked to pay deposit above the cost of the room. Another guest mentioned that other guests had to come back to try and get their deposits back. They wouldn't let me use my room I paid for in advance even though they had my card without paying excessive deposit. When I looked at Facebook, it appears that this issue of not refunding deposits in a habit with the hotel. I was unable to get through on the phone on either number to have my room charge refunded as I refused to stay there and pay an excessive deposit and they wrote in writing that they would refund the amount. 1 week later and there is still no refund.

Room i had was very small. I was by myself but if i had someone else it would of been squashy as there was no where to put cases. Reciption service was pooŕ. On arrival i got there around 1.30 and had to ring a bell twice, than told to wait in waiting area til 2pm..other accommodation places can usally check in before 2pm..than just on 2pm other customers come in off street and were served first, me and 3 other people waiting in lounge room got served later. Than on departure no one was at front desk, me and another lady both waiting and ringing bell for service. I was going to buy breakfast at the hotel, but gave up waiting and left so did the other lady..that was around 8am.

Should've listened to the other reviews. Upon check in, we were told that we needed to check out a day early, as they were shutting due to maintenance. All I received was a phone call, which was missed as I was flying in. $150 deposit taken on arrival (as expected), zero notice as to when it would be released, along with the partial refund that was given to to having to check out early. We then had to book a new hotel with limited notice. The room itself was tiny, literally shoe box size. It was noisy around the clock. Buffet breakfast for $12 a person wasn't too bad, but more options would be nice. Still also waiting to be charge for it too. Hotel is completely hopeless. Avoid where possible.

Service was wonderful. All my needs attended to.

6 days after stay still haven't recieved security deposit back, phoned a couple times and they blame the bank. Reading other reviews they are renowed for doing this. Will never stay here again and advise you avoid at all costs

Perfect location close to Southern Station access to free Trams and cheap eats nearby in the Spencer Outlet plus great selection within 3 blocks being near Korea town. Staff have a real casual feel which makes it very comfortable.

Awesome hotel centrally located in Melbourne Friendly welcoming staff and very helpful with great service Lovely clean rooms with comfy beds Clean bathroom even has a grest coffee machine in tje room with coffee and tea making facilities and bar fridge Highly recommended will stay at Sofia Hotel again when i visit Melbourne A must stay

Nice hotel and very close to the marvel stadium!! Owner was lovely, undergoing new renovations & floors the place is looking great!

Last minute stay, clean room, close to transport.

Friendly staff, clean room and convenient location

Good budget option in very convenient location. Short walk from Southern Cross Station. Small but clean rooms.

Great location, used offsite parking within 700 meters, had to park a campervan $10.00/day (weekend rates). Walking distance to water front and Queen Victoria Market plus good area for eating options.

A great location close to Southern Cross Station.

Room was very clean and bed very comfortable. Older building being renovated yo high standard, so building has its own character. Great standard for the cost. Location was very walkable to great food spots and city adventures.

Very close to the train station, comfortable room and clean.

Very nice hotel. Lots of amenities- safe in the room, iron, tea/coffee with fresh milk. Breakfast was very good and can be added for a small cost. Very reasonably priced hotel in the CBD 20 minutes form the airport

not much to choose from,very basic,ac ok

Room i had was very small. I was by myself but if i had someone else it would of been squashy as there was no where to put cases. Reciption service was pooŕ. On arrival i got there around 1.30 and had to ring a bell twice, than told to wait in waiting area til 2pm..other accommodation places can usally check in before 2pm..than just on 2pm other customers come in off street and were served first, me and 3 other people waiting in lounge room got served later. Than on departure no one was at front desk, me and another lady both waiting and ringing bell for service. I was going to buy breakfast at the hotel, but gave up waiting and left so did the other lady..that was around 8am.

Should've listened to the other reviews. Upon check in, we were told that we needed to check out a day early, as they were shutting due to maintenance. All I received was a phone call, which was missed as I was flying in. $150 deposit taken on arrival (as expected), zero notice as to when it would be released, along with the partial refund that was given to to having to check out early. We then had to book a new hotel with limited notice. The room itself was tiny, literally shoe box size. It was noisy around the clock. Buffet breakfast for $12 a person wasn't too bad, but more options would be nice. Still also waiting to be charge for it too. Hotel is completely hopeless. Avoid where possible.