Is parking available at the hotel?

Discounted parking is available nearby, but it is not specified whether it is on-site or off-site. Reservations are not mentioned as required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6 AM to 10 AM for a fee of approximately AUD 14 per person.

What are the standard check-in and check-out times?

Check-in time is from 2:00 PM until 11:00 PM, and check-out time is at 10:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The hotel features wheelchair access and offers accessible facilities, although specific details about the registration desk, parking, public areas, and rooms are not provided.

What is the hotel's location in relation to key landmarks?

The hotel is located in the heart of Melbourne, within a 10-minute walk of Collins Street and Melbourne Central. It is 0.6 mi from Marvel Stadium and 0.5 mi from Queen Victoria Market.

Are children allowed to stay at the hotel?

Children are allowed at the hotel, but specific age policies regarding free stays for children are not provided.

What are the policies regarding extra beds and cribs?

The hotel offers cribs for infants at a fee of AUD 50 per stay. There is no information provided about rollaway beds or extra beds.

Hotel Sophia - 4 Star Stay in Melbourne

Average nightly price at Hotel Sophia by month, last 12 months (USD)
Month	Average price
January	US$107
February	US$83
March	US$118
April	US$72
May	US$71
June	US$66
July	US$76
August	US$79
September	US$69
October	US$101
November	US$127
December	US$109

What guests think

Hotel Sophia draws praise for its central location near Southern Cross Station and walkable sights, but reviews frequently note very small, dated rooms and noticeable noise from corridors or the street, alongside ongoing renovations that affect the overall feel.

Cleanliness is often reported as good, yet maintenance and supply lapses appear, and service ranges from warm and helpful to unreliable, with absent reception, strict check-in, booking cancellations, and slow or disputed security deposit refunds. Facilities feel basic, with parking that can be scarce or costly; breakfast is low-priced but feedback on variety and quality is mixed. Expect a budget, location-first stay with trade-offs in space, noise, and consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic, with limited amenities noted and parking that can be offsite, scarce, or costly.

Related guest reviews

2

Shruti

11 Jul 2024

·

Stayed 2 nights

There was lift work going on and in night you can clearly hear what going on next room , doesn’t have much amenities available.

2

Robert

28 Dec 2023

·

Stayed 1 night

The hotel was in the remodeling state, rooms too small, three floors up could hear outside noise, even people talking. Wouldn't give a wake up call, had to go out and buy a alarm clock. Didn't like you had to put down a room damage deposit, nothing was mention this in your as. The TV didn't work. The only good thing was very close to the Bus station. Would I recommend this hotel to someone, NO.

8

Alvaro

4 Mar 2023

·

Stayed 3 nights

Está bien ubicado. En una zona con mucho ruido pero las ventanas aíslan perfectamente. El hotel está en este momento en obras.

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8

Taryn

28 May 2024

·

Stayed 3 nights

Not enough parking nearby, the parking that was available was too expensive for people staying multiple days for work

10

Simone

17 Nov 2024

·

Stayed 3 nights

Nice hotel and very close to the marvel stadium!! Owner was lovely, undergoing new renovations & floors the place is looking great!

10

Marie

22 May 2023

·

Stayed 1 night

Very close to Southern Cross station Unfortunately the split heater wasn’t working but apparently there were single heaters available tuse

4

Carl

6 Jul 2024

·

Stayed 2 nights

Clean rooms and facilities but NO toilet paper provided, and no paper or soap in toilets, bathrooms not all marked on doors, no chair in room, power points not accessible.

2

vanessa

30 Oct 2023

·

Stayed 3 nights

Should've listened to the other reviews. Upon check in, we were told that we needed to check out a day early, as they were shutting due to maintenance. All I received was a phone call, which was missed as I was flying in. $150 deposit taken on arrival (as expected), zero notice as to when it would be released, along with the partial refund that was given to to having to check out early. We then had to book a new hotel with limited notice. The room itself was tiny, literally shoe box size. It was noisy around the clock. Buffet breakfast for $12 a person wasn't too bad, but more options would be nice. Still also waiting to be charge for it too. Hotel is completely hopeless. Avoid where possible.

10

ALLAN

17 Mar 2024

·

Stayed 2 nights

Great location, used offsite parking within 700 meters, had to park a campervan $10.00/day (weekend rates). Walking distance to water front and Queen Victoria Market plus good area for eating options.

10

Julie

6 Oct 2025

·

Stayed 1 night

Room was very clean and bed very comfortable. Older building being renovated yo high standard, so building has its own character. Great standard for the cost. Location was very walkable to great food spots and city adventures.

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Cleanliness

Many guests found rooms and linens clean, but others reported missing supplies, odors, and wear, plus issues like loose or leaking toilets and weak showers.

Related guest reviews

2

Olivia

21 Jan 2024

·

Stayed 1 night

Would never recommend. There was used coffee pods in the machine, pools of water in the fridge, the room stunk. Most importantly, our hotel room door wouldn’t close?!!! We were comfortable leaving our valuables unattended in an open room or sleeping there. We were there for 30 mins and checked out. Extremely disappponted in the service we experienced, the receptionist came to check the room and denied the smell first of all, and only apologised for the door being broken. We are still waiting for them to get back to us about a refund. Not happy at all.

6

Sofija

29 Nov 2023

·

Stayed 7 nights

Needs more cleaning.

8

Joy

26 Jun 2024

·

Stayed 1 night

The room was very small but it was clean and comfortable (and a choice of plunger, bag or capsule coffee!). Staff were friendly and efficient.

10

Jacob

11 Nov 2025

·

Stayed 5 nights

Friendly staff, clean room and convenient location

4

Carl

6 Jul 2024

·

Stayed 2 nights

Clean rooms and facilities but NO toilet paper provided, and no paper or soap in toilets, bathrooms not all marked on doors, no chair in room, power points not accessible.

6

Penelope

13 Feb 2026

·

Stayed 1 night

Clean comfortable toilet seat does not fit the toilet and moves around -be wary of pinching of skin

8

Jolon

29 Oct 2023

·

Stayed 1 night

Good budget option in very convenient location. Short walk from Southern Cross Station. Small but clean rooms.

6

kylie

13 Nov 2023

·

Stayed 3 nights

Second time I stayed in 12 months. This stay I noticed the toilet was leaking/running noisily from instant I walked in. Every time going to tell Reception there was no one there. General upkeep of maintainence would go a long way.

10

Julie

6 Oct 2025

·

Stayed 1 night

Room was very clean and bed very comfortable. Older building being renovated yo high standard, so building has its own character. Great standard for the cost. Location was very walkable to great food spots and city adventures.

10

Georgia

16 Oct 2025

·

Stayed 1 night

Very close to the train station, comfortable room and clean.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally small and dated, with thin walls and frequent noise from corridors or the street; some guests, however, found beds comfortable and a few reported quiet stays.

Related guest reviews

6

David

8 Aug 2025

·

Stayed 1 night

Very noisy from the street. Tradesmen work early in the morning next to my room

4

Christina

15 Aug 2023

·

Stayed 1 night

Really disappointed with our stay at Hotel Sophia, considering it wasn’t super cheap. Very dated and hallway floors creaked very loudly. Room was TINY! Not an exaggeration. Two of us found it hard to move around the room as it was only space for one person in any space at one time. The bed was supposed to be a king, however, was much smaller. The shower was a trickle of water and the basin tap sprayed in different directions when turned on. Room had coffee pod machine with coffee pods, other instant tea and coffee. Fridge with milk provided. Linen and towels were fresh and clean. Bathroom had shampoo, conditioner, hand wash, hand cream. No hair dryer (maybe be important to know for some). Not the most convenient location as it wasn’t on a tram line so had to walk in the rain with our luggage.

2

Robert

28 Dec 2023

·

Stayed 1 night

The hotel was in the remodeling state, rooms too small, three floors up could hear outside noise, even people talking. Wouldn't give a wake up call, had to go out and buy a alarm clock. Didn't like you had to put down a room damage deposit, nothing was mention this in your as. The TV didn't work. The only good thing was very close to the Bus station. Would I recommend this hotel to someone, NO.

10

Paul

26 May 2024

·

Stayed 1 night

Awesome hotel centrally located in Melbourne Friendly welcoming staff and very helpful with great service Lovely clean rooms with comfy beds Clean bathroom even has a grest coffee machine in tje room with coffee and tea making facilities and bar fridge Highly recommended will stay at Sofia Hotel again when i visit Melbourne A must stay

6

devon

27 Feb 2024

·

Stayed 4 nights

Affordable and good location for walking distance to shops, tram, train and bus. Very cozy room and not well thought out design of bathroom as very tight. Needs a bit of love and quite noisy outside. No great natural light you’d think it was 7pm at all times. Would I stay again? No. Did it serve as a cheap, convenient stay at the time? Yes. If you’re considering skimping on accomodation but like the finer things, definitely pay that bit extra for nicer place. Bed was really comfy and good size though!

6

YeenKee

5 Apr 2023

·

Stayed 4 nights

The hotel soundproofing is terrible. Guest talking outside along the corridor can he heard clearly. Other than the soundproofing, every else is great. Near Southern cross street terminal. Can go anywhere easily.

8

jeff

13 Apr 2024

·

Stayed 4 nights

Room much smaller than advertised with huge bed and not much room for anything else. Walls are paper thin so if you get noisy neighbours or street traffic it won't be good. But a clean and functional family run hotel where you are left alone. Water pressure and temperature in old shower was surprisingly good.

4

Nicole

7 Nov 2024

·

Stayed 2 nights

Room i had was very small. I was by myself but if i had someone else it would of been squashy as there was no where to put cases. Reciption service was pooŕ. On arrival i got there around 1.30 and had to ring a bell twice, than told to wait in waiting area til 2pm..other accommodation places can usally check in before 2pm..than just on 2pm other customers come in off street and were served first, me and 3 other people waiting in lounge room got served later. Than on departure no one was at front desk, me and another lady both waiting and ringing bell for service. I was going to buy breakfast at the hotel, but gave up waiting and left so did the other lady..that was around 8am.

10

Cheryl

17 Mar 2024

·

Stayed 1 night

Excellent service. Comfortable bed and warm shower. Quiet room. Good night's sleep.

6

Laura

30 Oct 2025

·

Stayed 1 night

The room size, bed and shower were great. However the other guests were so incredibly loud we couldn’t sleep. I let the woman on reception know and her response was “oh yeah that happens a lot”. Disappointing. I wouldn’t booked here again if it wasn’t for the noise.

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Service

Feedback is mixed: some praise friendly, helpful staff, while others report absent or unresponsive reception, strict or delayed check-in/out, booking cancellations, and slow or disputed security deposit refunds.

Related guest reviews

4

steven

14 Apr 2024

·

Stayed 2 nights

The receptionist is very unprofessional. I believe they sleep upstairs most of the day. They don't answer the phone when you call and take 5-10 mins to come down to reception to meet you when you check in/out. 14 April 2024 stay won't be coming back.

2

Philip

8 Apr 2022

·

Stayed 3 nights

Hotel cancelled our booking the day of our arrival We were left in Melbourne with no where to stay and had a lot of trouble booking a new hotel. Very impressed DO NOT BOOK THIS HOTEL

2

John

24 Nov 2023

·

Stayed 1 night

The manager of the property sent a message via Wotif, stating that because my spouse and I kept our push bikes in the room with us we have breached terms of their hospitality. I assume this is so they can keep the security deposit. The circumstances of our bikes being in the room is that we had already checked in the room and had the bikes with us when the receptionist knocked on the door and informed us no bikes allowed, I explained these bikes were over $10000 and for security it would be appreciated- the receptionist informed us she would get back to us. When I later saw the receptionist she give us the thumbs up, as if to say all is ok! Having reviewed other posts it is apparent the manager will make attempts to trap visitors to ensure security deposits are not returned or delayed. I have never had cause to make a negative remark regarding an accommodation facility until now - Please beware staying here. I do ask Wotif to monitor if my deposit is returned- if not maybe step in.

2

Luc

23 Jul 2023

·

Stayed 2 nights

They canceled my reservation

8

Jack

1 Nov 2025

·

Stayed 1 night

Great accomodation if you are just looking for a bed for the night in an ideal location to town! Tried to check in early, but couldn’t until 2pm which was fine. Stuff were a bit flustered and weren’t all that welcoming. However, good stay overall

2

Venetia

1 Sept 2023

·

Stayed 1 night

When at the front desk, I was asked to pay deposit above the cost of the room. Another guest mentioned that other guests had to come back to try and get their deposits back. They wouldn't let me use my room I paid for in advance even though they had my card without paying excessive deposit. When I looked at Facebook, it appears that this issue of not refunding deposits in a habit with the hotel. I was unable to get through on the phone on either number to have my room charge refunded as I refused to stay there and pay an excessive deposit and they wrote in writing that they would refund the amount. 1 week later and there is still no refund.

4

Nicole

7 Nov 2024

·

Stayed 2 nights

Room i had was very small. I was by myself but if i had someone else it would of been squashy as there was no where to put cases. Reciption service was pooŕ. On arrival i got there around 1.30 and had to ring a bell twice, than told to wait in waiting area til 2pm..other accommodation places can usally check in before 2pm..than just on 2pm other customers come in off street and were served first, me and 3 other people waiting in lounge room got served later. Than on departure no one was at front desk, me and another lady both waiting and ringing bell for service. I was going to buy breakfast at the hotel, but gave up waiting and left so did the other lady..that was around 8am.

2

vanessa

30 Oct 2023

·

Stayed 3 nights

Should've listened to the other reviews. Upon check in, we were told that we needed to check out a day early, as they were shutting due to maintenance. All I received was a phone call, which was missed as I was flying in. $150 deposit taken on arrival (as expected), zero notice as to when it would be released, along with the partial refund that was given to to having to check out early. We then had to book a new hotel with limited notice. The room itself was tiny, literally shoe box size. It was noisy around the clock. Buffet breakfast for $12 a person wasn't too bad, but more options would be nice. Still also waiting to be charge for it too. Hotel is completely hopeless. Avoid where possible.

10

Cheryl

24 Nov 2024

·

Stayed 2 nights

Service was wonderful. All my needs attended to.

2

Shaun

20 Sept 2023

·

6 days after stay still haven't recieved security deposit back, phoned a couple times and they blame the bank. Reading other reviews they are renowed for doing this. Will never stay here again and advise you avoid at all costs

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AI-generated summary based on recent guest reviews

Location

Consistently praised for a central, walkable setting near Southern Cross Station, transport links, and dining, handy for CBD sights and nearby venues.

Related guest reviews

10

Eric

13 Oct 2025

·

Stayed 2 nights

Perfect location close to Southern Station access to free Trams and cheap eats nearby in the Spencer Outlet plus great selection within 3 blocks being near Korea town. Staff have a real casual feel which makes it very comfortable.

10

Paul

26 May 2024

·

Stayed 1 night

Awesome hotel centrally located in Melbourne Friendly welcoming staff and very helpful with great service Lovely clean rooms with comfy beds Clean bathroom even has a grest coffee machine in tje room with coffee and tea making facilities and bar fridge Highly recommended will stay at Sofia Hotel again when i visit Melbourne A must stay

10

Simone

17 Nov 2024

·

Stayed 3 nights

Nice hotel and very close to the marvel stadium!! Owner was lovely, undergoing new renovations & floors the place is looking great!

8

Ethan

24 Mar 2024

·

Stayed 1 night

Last minute stay, clean room, close to transport.

10

Jacob

11 Nov 2025

·

Stayed 5 nights

Friendly staff, clean room and convenient location

8

Jolon

29 Oct 2023

·

Stayed 1 night

Good budget option in very convenient location. Short walk from Southern Cross Station. Small but clean rooms.

10

ALLAN

17 Mar 2024

·

Stayed 2 nights

Great location, used offsite parking within 700 meters, had to park a campervan $10.00/day (weekend rates). Walking distance to water front and Queen Victoria Market plus good area for eating options.

10

Peter A

17 Nov 2025

·

Stayed 3 nights

A great location close to Southern Cross Station.

10

Julie

6 Oct 2025

·

Stayed 1 night

Room was very clean and bed very comfortable. Older building being renovated yo high standard, so building has its own character. Great standard for the cost. Location was very walkable to great food spots and city adventures.

10

Georgia

16 Oct 2025

·

Stayed 1 night

Very close to the train station, comfortable room and clean.

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Dining

Low-cost breakfast is available, but opinions on variety and quality range from very good to basic; one guest reported difficulty getting served.

Related guest reviews

10

GRAHAM

9 Jun 2024

·

Stayed 1 night

Very nice hotel. Lots of amenities- safe in the room, iron, tea/coffee with fresh milk. Breakfast was very good and can be added for a small cost. Very reasonably priced hotel in the CBD 20 minutes form the airport

8

Rob

21 Jan 2026

·

Stayed 1 night

not much to choose from,very basic,ac ok

4

Nicole

7 Nov 2024

·

Stayed 2 nights

Room i had was very small. I was by myself but if i had someone else it would of been squashy as there was no where to put cases. Reciption service was pooŕ. On arrival i got there around 1.30 and had to ring a bell twice, than told to wait in waiting area til 2pm..other accommodation places can usally check in before 2pm..than just on 2pm other customers come in off street and were served first, me and 3 other people waiting in lounge room got served later. Than on departure no one was at front desk, me and another lady both waiting and ringing bell for service. I was going to buy breakfast at the hotel, but gave up waiting and left so did the other lady..that was around 8am.

2

vanessa

30 Oct 2023

·

Stayed 3 nights

Should've listened to the other reviews. Upon check in, we were told that we needed to check out a day early, as they were shutting due to maintenance. All I received was a phone call, which was missed as I was flying in. $150 deposit taken on arrival (as expected), zero notice as to when it would be released, along with the partial refund that was given to to having to check out early. We then had to book a new hotel with limited notice. The room itself was tiny, literally shoe box size. It was noisy around the clock. Buffet breakfast for $12 a person wasn't too bad, but more options would be nice. Still also waiting to be charge for it too. Hotel is completely hopeless. Avoid where possible.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $65	2 $92	3 $170
4 $69	5 $70	6 $78	7 $68	8 $74	9 $226	10 $244
11 $89	12 $73	13 $72	14 $72	15 $72	16 $79	17 $280
18 $78	19 $78	20 $77	21 $77	22 $77	23 $95	24
25 $65	26 $75	27 $65	28 $71	29 $65	30 $76	31 $76

Hotel Sophia

Prices for Hotel Sophia

Monthly average prices

About this property

Location

Room options

Standard Double Room

Superior Double Room

Economy Double Room with Shared Bathroom

Standard Triple Room

Standard Double Room Unserviced

Guest reviews of Hotel Sophia

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Hotel Sophia

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24 $160	25 $197	26 $168
27 $89	28 $65	29 $70	30 $65