Name: Sofitel Queenstown Hotel & Spa
Address: 8 Duke Street, Queenstown, Otago, NZ
Price range: 278 $US–1 446 $US per night
Rating: 8.83

Ce qu'en disent des voyageurs

Les commentaires sur le Sofitel Queenstown Hotel & Spa mettent en avant un emplacement central exceptionnel et un personnel chaleureux et professionnel. De nombreux clients apprécient les chambres spacieuses et confortables, les salles de bains avec chauffage au sol et les petits-déjeuners systématiquement bons, tout en notant un bruit occasionnel dans certaines chambres et une connexion Wi-Fi parfois instable.

La propreté est généralement impeccable, bien que quelques clients aient signalé de la poussière, des taches ou des équipements usés. Des travaux de rénovation et des constructions à proximité ont affecté certains séjours, et le parking sur place est limité ou payant. Un bon choix pour ceux qui recherchent un confort classique plutôt qu'un luxe ultramoderne.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le parking est limité et souvent payant, et certains étages étaient en rénovation lors de récents séjours.

Avis de voyageur à ce sujet

10

Peter

1 août 2023

·

A séjourné 1 nuit

lovely hotel up to normal Sofitel expectations, nice big room, very comfortable bed, excellent breakfast, we stayed in a club room and enjoyed the club facilities, the salon bar was very pleasant.The only down side is parking is a bit of an issue but at least the central location meant town was very accessable.

10

Ryan

27 sept. 2024

·

A séjourné 4 nuits

Under renovation on a few floors - always a beautiful stay. We travel to Queenstown every year and always stay here - brilliant!

10

Lisa

21 févr. 2024

·

A séjourné 3 nuits

Right in the middle of town, making it easy to walk places quickly. Parking is very limited, you’ll have to pay for public parking or valet is $50 a night (but limited) Enjoy a gin cocktail at Le salon The room was very comfortable, bathroom floor has heating

10

Brent

6 nov. 2023

·

A séjourné 5 nuits

The Hotel worked very well for me. The location was an easy walk for several hikes, Zipline and Gondola. Plenty of good restaurants near by. Included in my room was breakfast, and lighter snacks with drinks in the lounge in the early evening. All these were very well done. All the people working with the hotel, seemed on a mission to make my stay great. The succeeded.

6

Carmelita

2 sept. 2023

·

A séjourné 4 nuits

I was on the same floor they were doing major construction so it was noisy, dusty/dirty walking from the elevator do the room and noise in the room when trying to relax during the day.

4

Patrick

6 déc. 2022

·

A séjourné 19 331 nuits

Inkompetentes Hotelpersonal das falsche Informationen gibt, Zimmer sind zum Teil unterhalb der Straße, Wäscheservice benötigt 48 Stunden, Valet Parking benötigt 15 Minuten bis das Auto zur Verfügung steht, keine Hotelparkplätze

8

Bridget

13 juil. 2023

·

A séjourné 3 nuits

What let this review down was a very poor check in - however the concierge on that day was just lovely and made you feel at home. Again felt that the next day and following 3 mornings in the restaurant for breakfast with possibly the most wonderful team - the head waitress was just lovely, not that you meet the kitchen staff but the food was excellent… thankyou. We had 2 rooms - one in the renovation floor - would have been peeved off if from overseas but I understand the difficulty of getting this done - all the workers were very polite and I was amazed how fast carpet can go down ! Yes would return … and plan to soon… excellent position in Queenstown to restaurants, bars , everything … child friendly and breakfast was excellent!

10

Stephanie

12 nov. 2023

·

A séjourné 2 nuits

The facility itself is beautiful, clean, well maintained. The staff are friendly, accommodating, and very helpful. Valet made the stresses of parking easy. I loved my room! The heated floors were a big plus.

10

John

24 avr. 2023

·

A séjourné 3 nuits

The property itself was great. Construction around the property was a bit inconvenient.

8

Louise

21 juin 2023

·

A séjourné 5 nuits

Excellent location. Limited for bar or dining options but the location helps here. The cleaning staff & team in restaurants and bars were nice/friendly - check in staff not so much unfortunately. We loved the welcome gift in the room - was a nice touch. Biggest letdown here was the bed, very uncomfortable! Awful in fact. Very flat and felt like we’d fall out. Hesitant to stay again because of this, which is a shame… considering the price, should be better!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux clients ont trouvé les chambres et les espaces communs propres et bien entretenus, mais certains ont signalé de la poussière, des taches, des odeurs persistantes ou des équipements usés, en particulier pendant les périodes de rénovation.

Avis de voyageur à ce sujet

10

Barry

27 avr. 2023

·

A séjourné 1 nuit

Nice clean room and comfortable bed

10

Jacquelyn E.

21 févr. 2023

·

A séjourné 2 nuits

It was located in a great area, provided a very clean room, and gave us a great breakfast.

10

Philip

21 déc. 2023

·

A séjourné 1 nuit

The Sofitel is right in the centre of Queenstown so all the bet shops and restaurants are walkable. We had a new room so super modern and clean as well as being a good size for two people. Staff were really helpful. The bed was great and we slept well.

10

John

10 sept. 2025

·

A séjourné 3 nuits

Very well maintained room and facilities. Service was top notched. Excellent breakfast. Love the location, right in the middle of shops and Ferg burger. Highly recommended!

6

Chris

26 juil. 2022

·

A séjourné 3 nuits

For the nightly rate, there are better options. This hotel is in a good location, however the parking is expensive, there was a mad juggle to find a room for us at checkin, the room we had, well the balcony had an eye-level view of the street so curtains were closed most of the time, the armchair and leg rest were covered in stains (I refused to use them), all the drawers wouldn't open/close smoothly (it's just age, but for the nightly rate this should be addressed). To top it off, the room we had had just had a new amenities system installed, without the amenties but with stickers plastered all over it with warnings about the glue used. Overall, for the high nightly rate I expected a lot more. The bed was comfy, so that was good, but it was one of the few redeeming features.

10

Tifini

30 oct. 2025

·

A séjourné 3 nuits

Very friendly staff. Spacious room. Very clean. Wonderful location.

6

Carmelita

2 sept. 2023

·

A séjourné 4 nuits

I was on the same floor they were doing major construction so it was noisy, dusty/dirty walking from the elevator do the room and noise in the room when trying to relax during the day.

6

Rosalyn

8 nov. 2025

·

A séjourné 5 nuits

Highlights: great staff, convenient location, heated bathroom floors & towel rack were a nice touch, minibar was included in our room, the food that you ordered for breakfast was great, reasonable view of the mountains from the room, having a water bottle filler in the lobby Downside: room was extremely dusty, exhaust in the bathrooms didn’t work too well, small balcony with no patio furniture to enjoy the outdoors, few days in someone threw up in one of the main lifts and the smell lingered for days after, hotel seems a little outdated or missing the same luxury of other Sofitels (not including the staff, they were all great)

10

Stephanie

12 nov. 2023

·

A séjourné 2 nuits

The facility itself is beautiful, clean, well maintained. The staff are friendly, accommodating, and very helpful. Valet made the stresses of parking easy. I loved my room! The heated floors were a big plus.

6

Paul

5 mai 2023

·

A séjourné 2 nuits

Impossible to read in the room at night. Bedside lamps were useless. No on demand tv. It said there was but only had Sky and no staff member knew to access it on demand. Terrible for a top class hotel. Had two different rooms, both had cracked sinks, one no door stop on the bathroom door so it smashed into the bath. Overall very disappointing. Elsewhere next time.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont généralement spacieuses et confortables, avec des équipements tels que des salles de bains avec chauffage au sol et de grandes baignoires. Certaines ont également bénéficié de rénovations modernes. Cependant, plusieurs clients ont noté un décor daté ou de petits problèmes d'entretien, un bruit occasionnel dans certaines zones et une connexion Wi-Fi en chambre peu fiable.

Avis de voyageur à ce sujet

10

Sarah

6 nov. 2025

·

A séjourné 2 nuits

Absolute bliss! We loved our room, especially the heated bathroom floor! The location was perfect to walk to everything in town! The staff was helpful and made it easy to check in and out! We loved this hotel!

10

Jeffrey

16 juil. 2025

·

A séjourné 6 nuits

My wife and I loved our stay at Sofitel Queenstown. The staff were amazing, very welcoming and efficient. Our room was spacious, very Comfortable and well appointed. It is located perfectly, just a two minute stroll to the absolute centre of Queenstown. I would absolutely recommend Sofitel Queenstown and will definitely stay there again on my visit.

10

Philip

21 déc. 2023

·

A séjourné 1 nuit

The Sofitel is right in the centre of Queenstown so all the bet shops and restaurants are walkable. We had a new room so super modern and clean as well as being a good size for two people. Staff were really helpful. The bed was great and we slept well.

10

kathleen

18 sept. 2025

·

A séjourné 5 nuits

Perfect location within walking distance to everything! Nice decor, impeccable service, comfortable rooms and the heated bathroom floor was an added bonus. We enjoyed our time at the Sofitel Queenstown!

10

Gerda

5 déc. 2022

·

A séjourné 19 330 nuits

Comfortable bedding and oversized tubs

10

Gudrun

28 janv. 2025

·

A séjourné 3 nuits

Excellent location in the heart of Queenstown- very friendly and helpful staff - delicious breakfasts / comfortable luxurious room with great bed and pillows

6

Jay

10 mars 2025

·

A séjourné 1 nuit

The Property was very accomodating and rooms were nice. The Staff was super friendly. The major issue was lack of available and working WIFI. It was impossible for me to work from my hotel room.

2

Keith

28 sept. 2023

·

A séjourné 1 nuit

Way too pricey for what they were offering. The WiFi did not work and I had to call the reception desk 3 times to complain and it never got better. RIP OFF, the room was not that nice either. Everything was grossly overrated and overpriced.

8

Andrew

12 oct. 2025

·

A séjourné 3 nuits

Great location, great rooms, a but too much noise

6

Darren

4 août 2025

·

A séjourné 4 nuits

Don’t get the room above the restaurant!! Super noisy and they wake you up in the morning dragging furniture

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est largement salué pour sa convivialité, son accueil et son efficacité, bien que quelques clients aient rencontré des problèmes lors de l'enregistrement ou des réponses peu utiles.

Avis de voyageur à ce sujet

10

Sarah

6 nov. 2025

·

A séjourné 2 nuits

Absolute bliss! We loved our room, especially the heated bathroom floor! The location was perfect to walk to everything in town! The staff was helpful and made it easy to check in and out! We loved this hotel!

10

Jeffrey

16 juil. 2025

·

A séjourné 6 nuits

My wife and I loved our stay at Sofitel Queenstown. The staff were amazing, very welcoming and efficient. Our room was spacious, very Comfortable and well appointed. It is located perfectly, just a two minute stroll to the absolute centre of Queenstown. I would absolutely recommend Sofitel Queenstown and will definitely stay there again on my visit.

2

James

25 mai 2023

·

A séjourné 4 nuits

Avoid booking with Sofitel Queenstown at all costs!!! Staff are unwilling to accommodate to any reasonable requests to make schedule changes, and the condition of the property is underwhelming at best given the premium it demanded.

10

John

10 sept. 2025

·

A séjourné 3 nuits

Very well maintained room and facilities. Service was top notched. Excellent breakfast. Love the location, right in the middle of shops and Ferg burger. Highly recommended!

10

Brent

6 nov. 2023

·

A séjourné 5 nuits

The Hotel worked very well for me. The location was an easy walk for several hikes, Zipline and Gondola. Plenty of good restaurants near by. Included in my room was breakfast, and lighter snacks with drinks in the lounge in the early evening. All these were very well done. All the people working with the hotel, seemed on a mission to make my stay great. The succeeded.

4

Patrick

6 déc. 2022

·

A séjourné 19 331 nuits

Inkompetentes Hotelpersonal das falsche Informationen gibt, Zimmer sind zum Teil unterhalb der Straße, Wäscheservice benötigt 48 Stunden, Valet Parking benötigt 15 Minuten bis das Auto zur Verfügung steht, keine Hotelparkplätze

8

Bridget

13 juil. 2023

·

A séjourné 3 nuits

What let this review down was a very poor check in - however the concierge on that day was just lovely and made you feel at home. Again felt that the next day and following 3 mornings in the restaurant for breakfast with possibly the most wonderful team - the head waitress was just lovely, not that you meet the kitchen staff but the food was excellent… thankyou. We had 2 rooms - one in the renovation floor - would have been peeved off if from overseas but I understand the difficulty of getting this done - all the workers were very polite and I was amazed how fast carpet can go down ! Yes would return … and plan to soon… excellent position in Queenstown to restaurants, bars , everything … child friendly and breakfast was excellent!

10

Gudrun

28 janv. 2025

·

A séjourné 3 nuits

Excellent location in the heart of Queenstown- very friendly and helpful staff - delicious breakfasts / comfortable luxurious room with great bed and pillows

8

Louise

21 juin 2023

·

A séjourné 5 nuits

Excellent location. Limited for bar or dining options but the location helps here. The cleaning staff & team in restaurants and bars were nice/friendly - check in staff not so much unfortunately. We loved the welcome gift in the room - was a nice touch. Biggest letdown here was the bed, very uncomfortable! Awful in fact. Very flat and felt like we’d fall out. Hesitant to stay again because of this, which is a shame… considering the price, should be better!

10

Sarah

1 janv. 2025

·

A séjourné 2 nuits

Gorgeous hotel. Warm and friendly staff.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Exceptionnellement central et facilement accessible à pied aux boutiques, restaurants et attractions ; idéal pour les navettes et les activités à proximité.

Avis de voyageur à ce sujet

10

Sarah

6 nov. 2025

·

A séjourné 2 nuits

Absolute bliss! We loved our room, especially the heated bathroom floor! The location was perfect to walk to everything in town! The staff was helpful and made it easy to check in and out! We loved this hotel!

10

John

10 sept. 2025

·

A séjourné 3 nuits

Very well maintained room and facilities. Service was top notched. Excellent breakfast. Love the location, right in the middle of shops and Ferg burger. Highly recommended!

10

kathleen

18 sept. 2025

·

A séjourné 5 nuits

Perfect location within walking distance to everything! Nice decor, impeccable service, comfortable rooms and the heated bathroom floor was an added bonus. We enjoyed our time at the Sofitel Queenstown!

10

Gregory John

1 sept. 2024

·

A séjourné 9 nuits

Close to all ammenities

10

Tifini

30 oct. 2025

·

A séjourné 3 nuits

Very friendly staff. Spacious room. Very clean. Wonderful location.

10

Lisa

21 févr. 2024

·

A séjourné 3 nuits

Right in the middle of town, making it easy to walk places quickly. Parking is very limited, you’ll have to pay for public parking or valet is $50 a night (but limited) Enjoy a gin cocktail at Le salon The room was very comfortable, bathroom floor has heating

10

Brent

6 nov. 2023

·

A séjourné 5 nuits

The Hotel worked very well for me. The location was an easy walk for several hikes, Zipline and Gondola. Plenty of good restaurants near by. Included in my room was breakfast, and lighter snacks with drinks in the lounge in the early evening. All these were very well done. All the people working with the hotel, seemed on a mission to make my stay great. The succeeded.

10

Melanie

28 août 2024

·

A séjourné 2 nuits

Great Hotel, central to everything especially if you want to catch shuttled to MT. Rooms large and comfy. Always get a welcome when we artive into hotel.

10

Gudrun

28 janv. 2025

·

A séjourné 3 nuits

Excellent location in the heart of Queenstown- very friendly and helpful staff - delicious breakfasts / comfortable luxurious room with great bed and pillows

10

James

8 mars 2025

·

A séjourné 1 nuit

In the heart of Queenstown

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est systématiquement salué pour sa qualité et sa variété, avec des plats préparés à la demande et une équipe de petit-déjeuner particulièrement performante.

Avis de voyageur à ce sujet

10

Gihan

12 mars 2024

·

A séjourné 4 nuits

Staff members are extremely helpful and polite. The breakfast had a variety of options. Thanks for making our stay a memorable one.

8

Stacey

14 janv. 2025

·

A séjourné 1 nuit

Fabulous location and great sized rooms. Staff are amazing and the breakfast is fantastic. The only down fall of this hotel is it’s a bit tired and rooms need a re furb.

10

Trang

15 mai 2022

·

A séjourné 2 nuits

Very nice breakfast and bed Very comfortable.

10

Jacquelyn E.

21 févr. 2023

·

A séjourné 2 nuits

It was located in a great area, provided a very clean room, and gave us a great breakfast.

10

Peter

1 août 2023

·

A séjourné 1 nuit

lovely hotel up to normal Sofitel expectations, nice big room, very comfortable bed, excellent breakfast, we stayed in a club room and enjoyed the club facilities, the salon bar was very pleasant.The only down side is parking is a bit of an issue but at least the central location meant town was very accessable.

10

John

10 sept. 2025

·

A séjourné 3 nuits

Very well maintained room and facilities. Service was top notched. Excellent breakfast. Love the location, right in the middle of shops and Ferg burger. Highly recommended!

10

Brent

6 nov. 2023

·

A séjourné 5 nuits

The Hotel worked very well for me. The location was an easy walk for several hikes, Zipline and Gondola. Plenty of good restaurants near by. Included in my room was breakfast, and lighter snacks with drinks in the lounge in the early evening. All these were very well done. All the people working with the hotel, seemed on a mission to make my stay great. The succeeded.

6

Rosalyn

8 nov. 2025

·

A séjourné 5 nuits

Highlights: great staff, convenient location, heated bathroom floors & towel rack were a nice touch, minibar was included in our room, the food that you ordered for breakfast was great, reasonable view of the mountains from the room, having a water bottle filler in the lobby Downside: room was extremely dusty, exhaust in the bathrooms didn’t work too well, small balcony with no patio furniture to enjoy the outdoors, few days in someone threw up in one of the main lifts and the smell lingered for days after, hotel seems a little outdated or missing the same luxury of other Sofitels (not including the staff, they were all great)

10

Michael

21 août 2024

·

A séjourné 3 nuits

A 5 Star hotel in a great location. Large comfortable room with underfloor heating in bathroom. Excellent service at reception and restaurant which served a wide variety of food including eggs as you like them.

10

Gudrun

28 janv. 2025

·

A séjourné 3 nuits

Excellent location in the heart of Queenstown- very friendly and helpful staff - delicious breakfasts / comfortable luxurious room with great bed and pillows

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	431 $US
février	450 $US
mars	400 $US
avril	411 $US
mai	275 $US
juin	245 $US
juillet	370 $US
août	416 $US
septembre	396 $US
octobre	350 $US
novembre	375 $US
décembre	376 $US

di	lu	ma	me	je	ve	sa
1 $377	2 $382	3 $383	4 $645	5 $838	6 $496	7 $513
8 $622	9 $472	10 $508	11 $430	12 $433	13 $1 446	14 $504
15 $1 446	16 $440	17 $479	18 $510	19 $748	20 $511	21 $452
22 $632	23 $639	24 $485	25 $748	26	27 $500	28 $417
29 $646	30 $430

Sofitel Queenstown Hotel & Spa

Prix pour Sofitel Queenstown Hotel & Spa

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Penthouse, 1 très grand lit, patio, vue lac

Suite Junior, 1 très grand lit, balcon

Chambre Double Supérieure, 1 très grand lit, balcon

Penthouse, 1 lit double, vue lac (Private Theatre, Outdoor Jacuzzi)

Suite, 1 très grand lit (Prestige)

Chambre Double Supérieure, 2 lits doubles, balcon

Chambre Supérieure, 1 très grand lit

Suite, 1 très grand lit, patio, vue lac (Opera)

Chambre Luxe, 1 très grand lit, balcon, vue montagne

Avis des voyageurs sur Sofitel Queenstown Hotel & Spa

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Dépôt de garantie

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $363	23 $352	24 $550
25 $293	26 $303	27 $330	28 $278	29 $302	30 $599	31 $384