Tumbledown Hotel

Staff were lovely but the room wasn’t clean and didn’t even have any toilet paper when I arrived. Also was a bright green light in the room that stayed on all night and you couldn’t turn off.

I booked this room for one night with my two young children to attend a sporting event nearby. The hotel is situated very near to the railway station and above a very noisy pub. The room itself is very basic which was fine for our one night stay and we appreciate there is little to be done about the outside noise however the window was broken we had to wedge it shut, this didnt help with the noise volume. The water was cold in the evening which meant cold showers before bed the room overall was very dusty/ not properly cleaned and the mugs for tea were dirty/unwashed. Overall the room lacked proper care and attention it was tired and in need of some repair some of the furniture was broken and in need of replacement bits were peeling off and the bathroom shelves were stained. The heating /towel rail also couldnt be switched on /off. The blind at the windo was also broken. We ended up going to our event the next day very tired as we were uncomfortable and kept awake for most of the night.

Great location, ideal for the theatre, local bars and restaurants

We got what we paid for at the Tumbledown: we needed an affordable place close to the station that was accessible for a member of our party with mobility restrictions. It answered on both of these, but visitors should not expect rooms to be fancy. All absolute necessities were provided, and from our rooms on the second floor we did not hear any noise from the bar on the ground level. The fixtures felt more like a college dorm or retreat house than a hotel: very basic but absolutely functional. The staff might need to pay a little more attention to detail, since when we checked in, the coffee and tea items had not been refreshed since being used by the previous occupants of our rooms. But the rooms were painted cheerful colors, and when we asked at the bar to have some more teabags, we received them. Overall, we were satisfied.

Though the room was clean and pleasant. I did not feel safe. I was really high up and there was a door 1ft away from my bed, that led into another room next to me. The other room had a man in it who tried the handle a number of times. I went downstairs to ask if I could be moved but, when I walked into the pub to speak to the staff, I also felt unsafe as the pub was full of unsavoury drunks and a huge dog! This was early in the evening, probably around 6 - I'd understand it late at night but not at 6pm.I did not feel safe to even cause attention to myself as then more drunk people would know i was on my own upstairs. When I went to go back to the room, the outside door was propped open with an ashtray and two guys were standing there smoking, inside the corridor. I did not sleep well as I was thinking about the drunk people smoking, who can get in my room? And how would I get out if I needed to. Then, from 5am, the person next door made calls right next to my head, this carried on until at least 10:15 where i left to go out. On the Saturday night, I came back from town at around 11:30 and the door was propped open again. This time, the person I was sharing a room with was with me so I felt better but, still not a great experience. I'd definitely not recommend this place to a person travelling alone. Unless you are in Shrewsbury to get pissed and you are a 6ft firefighter with their own escape tools, I'd not advise anyone going. sorry