Homeport Suites & Residences

My wife and I enjoyed our stay at

The room was clean and well appointed. I was happy with the accomodations...once I got in. I was emailed the day before I checked in with a pin number that was supposed to work for the main door and my room. Cool. It was pouring out when I arrived. I hauled my luggage and bags up a flight of stairs on the exterior of the building outside and got into the building ,only to find that it didn't work for my door. There's no management office in sight. There's no telephone number to call my reservation. Only an email address. I sent an email asking someone to contact me right away, and nobody ever did. Thankfully, as it would turn out there is a cafe on the first floor of the building. I asked a person there if they knew how to get a hold of management and it turned out that one of the staff members was able to help me. But nobody ever answered my email. The cafe closed shortly after she helped me. If I had gotten there any later, I would have wound up sleeping in my car. The woman that helped me get into my room was very nice. The people that manage the room and sent me the pin and didn't answer my email, we'e not.

Was very pleased with the overall experience

We had a very pleasant stay. The room was very clean and comfortable, with a small refrigerator and everything needed to make a cup of coffee. It’s a nice, cozy place to rest your head. The bathroom was modern and spotless. The restaurant located before the rooms was also very clean and offered a nice variety of menu options. Everyone we encountered was kind, friendly, and welcoming. Overall, we really enjoyed our stay!

Great option for a single night stay as part of a vacation in South west NB. Deer Island is very quaint, with lovely views and lots of cute deer. Room is very clean, very large bathroom with great shower. Bed and pillows very comfy. Rooms are up a flight of stairs but no big deal. Restaurant downstairs has very good food at very reasonable prices. Only hiccup was that even though the Hotels.com listing says no payment in advance, they charged my card 50% at booking. When I had to change the date of our stay, canceling one reservation and making another, I had to initiate a refund. I did receive the refund but I would recommend having this specified on the listing.