Best Western Inn & Suites - Lake Charles
$71
/ night
Avg. for September
Select dates to see prices and availability
$71
/ night
Avg. for September
Monthly average prices
Nightly prices at Best Western Inn & Suites - Lake Charles average $62 in February, the cheapest month, and $83 in June, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $62 |
| February | $62 |
| March | $69 |
| April | $72 |
| May | $81 |
| June | $83 |
| July | $82 |
| August | $82 |
| September | $71 |
| October | $70 |
| November | $70 |
| December | $64 |
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Sep · $71
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Most expensive: June (~$83)
Cheapest: February (~$62)
About this property
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access and a vending machine.
Amenities
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access and a vending machine.
Business amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Dining
A complimentary full breakfast is included.
Rooms
Make yourself at home in one of the 55 air-conditioned rooms featuring refrigerators and microwaves. Wireless internet access (surcharge) is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Location
Located in Lake Charles, Best Western Inn & Suites - Lake Charles is within a 15-minute drive of Lauberge Casino Lake Charles and Golden Nugget. This hotel is 0.3 mi (0.5 km) from Northgate Shopping Center and 1.6 mi (2.6 km) from Goosport Park.
What's nearby
Northgate Shopping Center(0.3 miles)
Goosport Park(1.6 miles)
Kayouche Coulee Golf Course(3.1 miles)
Eastown Shopping Center(2.8 miles)
Killen Stadium(3 miles)
Mardi Gras Museum of Imperial Calcasieu(3.5 miles)
Children's Museum Lake Charles(3.7 miles)
Bord Du Lac Park(3.8 miles)
Huber Park(3.8 miles)
Park Plaza Shopping Center(3.9 miles)
Oak Park Square Shopping Center(4 miles)
Lake Charles(4 miles)
Historic City Hall Arts & Cultural Center(4 miles)
Lake Charles Event Center(4.1 miles)
Oak Park Shopping Center(4.1 miles)
The preferred airport for Best Western Inn & Suites - Lake Charles is Lake Charles, LA (LCH-Lake Charles Regional)(10.9 miles)
Parking
Swimming pool
Non-Smoking Rooms
Business Center
Housekeeping
Pool Outdoor
Location
1320 MLK Highway 171 North, Lake Charles, Louisiana, United States of America
Northgate Shopping Center (0.3 miles)
Goosport Park (1.6 miles)
Kayouche Coulee Golf Course (3.1 miles)
Eastown Shopping Center (2.8 miles)
Killen Stadium (3 miles)
Mardi Gras Museum of Imperial Calcasieu (3.5 miles)
Room options
4
Suite, 1 King Bed, Accessible (Walk-In Shower)
Room details
1 King Bed
Sleeps 2
250 ft²
Air ConditioningRefrigeratorMicrowave
9
Standard Room, 2 Queen Beds, Refrigerator & Microwave
Room details
2 Queen Beds
Sleeps 4
250 ft²
Air ConditioningRefrigeratorMicrowave
4
Suite, 1 King Bed, Accessible
Room details
1 King Bed
Sleeps 2
250 ft²
Air ConditioningSeparate Living RoomRefrigerator
7
Suite, 1 King Bed, Refrigerator & Microwave
Room details
1 King Bed
Sleeps 2
250 ft²
Air ConditioningRefrigeratorMicrowave
7
Standard Room, 2 Queen Beds, Accessible
Room details
2 Queen Beds
Sleeps 4
249 ft²
Air ConditioningRefrigeratorMicrowave
7
Standard Room, 1 King Bed, Accessible
Room details
1 King Bed
Sleeps 2
250 ft²
Air ConditioningRefrigeratorMicrowave
4
Suite, 1 King Bed, Kitchen
Room details
1 King Bed
Sleeps 2
250 ft²
Air ConditioningKitchenSeparate Living Room
Guest reviews
7.3
Good
Based on 757 verified reviews
Who stays here?
Business
16%
Couple
38%
Family
32%
Group
9%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
At Best Western Inn & Suites - Lake Charles, reviews describe friendly staff and convenient location, but also frequent issues with cleanliness, strong musty odors, maintenance problems, security concerns, and uneven breakfast quality that affect overall comfort and value.
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What guests think
At Best Western Inn & Suites - Lake Charles, reviews describe friendly staff and convenient location, but also frequent issues with cleanliness, strong musty odors, maintenance problems, security concerns, and uneven breakfast quality that affect overall comfort and value.
Rooms vary widely in comfort and condition, with some modern and spacious stays reported, while others note dated decor, loud air conditioners, and disruptive noise near elevators or hallways. Amenities draw mixed feedback, including a heavily chlorinated or seasonally unavailable pool, slow or unreliable Wi‑Fi, and a $10 fee for taking breakfast plates to rooms. Expect a budget stay with variable experiences.
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AI-generated summary based on recent guest reviews
Facilities
Several guests report security and maintenance issues with facilities, including broken or unsecured side doors, parking lot incidents, and an ice machine out of order. Pool experiences vary from clean and enjoyable to overly chlorinated or seasonally unavailable.
Related guest reviews
4
Chawanda
Sep 3, 2025
·
Stayed 2 nights
The hotel was close to the things we wanted to do. The beach was 6 minutes away, the casino was 13 minutes away not to far from the hotel. The hotel air was on you felt the cold air but it wasnt projecting around the room. The bathroom door wouldn't lock, the clock was making noise i had to unplug it. The key cards kept deactivating, breakfast time can be a lil longer it ends at 9 most hotels end at 10. You can not take a plate back to the room they charge $10.00 so everyone must go to breakfast if you dont want to be charged. The outside grass wasnt manicured. The house keepers was nice and friendly they did refreshed our towels. In the bathroom the stopper was on the side of the tub and the shower head was loose. We saw one water bug while in the room. The breakfast was okay but i didnt go back to breakfast the next day. The price of the room wasnt bad i guess the old saying u get what u pay for. If im ever in the area i would try another hotel. The bed was big n comfy the covers was light but do to the air wasnt projecting much the light covers worked out.
The hotel was close to the things we wanted to do. The beach was 6 minutes away, the casino was 13 minutes away not to far from the hotel. The hotel air was on you felt the cold air but it wasnt projecting around the room. The bathroom door wouldn't lock, the clock was making noise i had to unplug it. The key cards kept deactivating, breakfast time can be a lil longer it ends at 9 most hotels end at 10. You can not take a plate back to the room they charge $10.00 so everyone must go to breakfast if you dont want to be charged. The outside grass wasnt manicured. The house keepers was nice and friendly they did refreshed our towels. In the bathroom the stopper was on the side of the tub and the shower head was loose. We saw one water bug while in the room. The breakfast was okay but i didnt go back to breakfast the next day. The price of the room wasnt bad i guess the old saying u get what u pay for. If im ever in the area i would try another hotel. The bed was big n comfy the covers was light but do to the air wasnt projecting much the light covers worked out.
2
Devair
Mar 4, 2025
·
Stayed 22 nights
Book this hotel for six of my employees, and they all reported back to me stating that the place wasNot a clean place, they found roaches in all the rooms were in, everything is outdated, hot water stopped working and that one of their trucks got the hitch stolen in the parking lot. When you were employer, you always looking for the comfort and safety of your employees, and this place does not meet the expectations for any employees or family. Just don’t do it..
Book this hotel for six of my employees, and they all reported back to me stating that the place wasNot a clean place, they found roaches in all the rooms were in, everything is outdated, hot water stopped working and that one of their trucks got the hitch stolen in the parking lot. When you were employer, you always looking for the comfort and safety of your employees, and this place does not meet the expectations for any employees or family. Just don’t do it..
6
Dela
Sep 10, 2025
·
Stayed 3 nights
The food was sometimes cold and the pool is highly chlorinated so it dried out my kids skin and hair. Half way through our stay our hotel room bathroom was covered in ants in our clothes and on the toilet seat counters THEY WERE EVERYWHERE. And they wouldnt let us leave that room for another one but that morning 6am they finally gave us a new room and that same day they rented out the ant infested room
The food was sometimes cold and the pool is highly chlorinated so it dried out my kids skin and hair. Half way through our stay our hotel room bathroom was covered in ants in our clothes and on the toilet seat counters THEY WERE EVERYWHERE. And they wouldnt let us leave that room for another one but that morning 6am they finally gave us a new room and that same day they rented out the ant infested room
4
iran
Dec 6, 2024
·
Stayed 1 night
I had some personal property stolen from the bed of My truck. Fishing poles and gear. Thanks to the observant night clerk who called the police, I was able to get them back.
I had some personal property stolen from the bed of My truck. Fishing poles and gear. Thanks to the observant night clerk who called the police, I was able to get them back.
8
Mildred
Feb 2, 2023
·
Stayed 1 night
Pool was ingested. If you have an outdoor pool, it should be useable all year, otherwise state it us an outdoor seasonable pool. Breakfast was goidand room was great
Pool was ingested. If you have an outdoor pool, it should be useable all year, otherwise state it us an outdoor seasonable pool. Breakfast was goidand room was great
4
Marie
Sep 10, 2025
·
Stayed 3 nights
My car was hit while parked in the hotel lot. The hotel smelled and was dirty. Sticks were used to prop the doors open. Hotel walls were stained.
My car was hit while parked in the hotel lot. The hotel smelled and was dirty. Sticks were used to prop the doors open. Hotel walls were stained.
4
Daryl
Feb 15, 2025
·
Stayed 1 night
When I walked in the lobby at check-in, I almost turned and left because of the overwhelming smell of Marijuana in the air. I'm not sure who was blazing up in a no smoking hotel, but the entire place reeked of it. Breakfast was a HUGE disappointment and certainly not up to BW standards. The eggs were cold to the touch (below room temperature) and the microwave in the dining area didn't work. As for the usual things considered the norm in most hotel breakfasts, no butter, no artificial sweetener, no yogurt or fruit. As for the staff, both were friendly, and I felt sorry for the daytime guy. He had to man the front desk while also having to prepare and serve breakfast.
When I walked in the lobby at check-in, I almost turned and left because of the overwhelming smell of Marijuana in the air. I'm not sure who was blazing up in a no smoking hotel, but the entire place reeked of it. Breakfast was a HUGE disappointment and certainly not up to BW standards. The eggs were cold to the touch (below room temperature) and the microwave in the dining area didn't work. As for the usual things considered the norm in most hotel breakfasts, no butter, no artificial sweetener, no yogurt or fruit. As for the staff, both were friendly, and I felt sorry for the daytime guy. He had to man the front desk while also having to prepare and serve breakfast.
6
Gwendolyn
May 31, 2024
·
Stayed 1 night
Burned out &/or dim lightbulbs & front desk “not allowed” by the manager to have replacements on hand. Ice machine was broken. Safety latch on the door is broken & has obviously been broken for quite some time. AC dies not cool below 75.
Burned out &/or dim lightbulbs & front desk “not allowed” by the manager to have replacements on hand. Ice machine was broken. Safety latch on the door is broken & has obviously been broken for quite some time. AC dies not cool below 75.
4
raymond
Sep 20, 2024
·
Stayed 1 night
No security. Side doors busted. Bad neighborhood
No security. Side doors busted. Bad neighborhood
8
Doug
Dec 21, 2022
·
Stayed 19,342 nights
Staff is very friendly and helpful. Only complaint is that the side entry door rarely works.
Staff is very friendly and helpful. Only complaint is that the side entry door rarely works.
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback on cleanliness is mixed: multiple reports cite musty or mildew odors, pests (ants, roaches, insects), stained or thin linens, and dirty carpets or fixtures. Others did find rooms clean, but consistency is a concern.
Related guest reviews
4
Deloris
Jul 5, 2024
·
Stayed 1 night
The room air conditioner had a musky smell like it might be mold.
The room air conditioner had a musky smell like it might be mold.
6
Santos and Juana
Apr 13, 2025
·
Stayed 2 nights
Place needs a good carpet cleaning and get rid of the towels that have stains
Place needs a good carpet cleaning and get rid of the towels that have stains
2
Catherine
Jul 10, 2024
·
Stayed 1 night
Do not stay here unless the price is $50 or under a night. I paid $120 plus for one night and I wish I would’ve slept in my car instead. They also took a $50 additional incidental fees, too, which didn’t make sense. The lady said it’s for damages. I should’ve known what I was in for. As soon as I opened the door to my room, it smelled like mold and room was damp. It was close to 1:00 am and I was too tired to ask for a room change. The sheet was stained with holes, and pillow and sheets were damp. It doesn’t look like they were washed. When I pulled the sheet to look under, there was hair under the sheet. I slept on top of my sheet and didn’t change. There were dusts and webs in the room. Saw a spider on the sink. One towel had some red dot stains. Walls looked nasty. I didn’t sleep well cause I thought I was going to get bit by bed bugs. After finally sleeping for 3 hours, I was out of there. I didn’t even shower. I felt nasty and dirty, but showering there was going to make me feel nastier with the stained towels. I wish I had the energy to leave right after I smelled that room. That was definitely the worse room stay I’ve ever been in.
Do not stay here unless the price is $50 or under a night. I paid $120 plus for one night and I wish I would’ve slept in my car instead. They also took a $50 additional incidental fees, too, which didn’t make sense. The lady said it’s for damages. I should’ve known what I was in for. As soon as I opened the door to my room, it smelled like mold and room was damp. It was close to 1:00 am and I was too tired to ask for a room change. The sheet was stained with holes, and pillow and sheets were damp. It doesn’t look like they were washed. When I pulled the sheet to look under, there was hair under the sheet. I slept on top of my sheet and didn’t change. There were dusts and webs in the room. Saw a spider on the sink. One towel had some red dot stains. Walls looked nasty. I didn’t sleep well cause I thought I was going to get bit by bed bugs. After finally sleeping for 3 hours, I was out of there. I didn’t even shower. I felt nasty and dirty, but showering there was going to make me feel nastier with the stained towels. I wish I had the energy to leave right after I smelled that room. That was definitely the worse room stay I’ve ever been in.
6
Dela
Sep 10, 2025
·
Stayed 3 nights
The food was sometimes cold and the pool is highly chlorinated so it dried out my kids skin and hair. Half way through our stay our hotel room bathroom was covered in ants in our clothes and on the toilet seat counters THEY WERE EVERYWHERE. And they wouldnt let us leave that room for another one but that morning 6am they finally gave us a new room and that same day they rented out the ant infested room
The food was sometimes cold and the pool is highly chlorinated so it dried out my kids skin and hair. Half way through our stay our hotel room bathroom was covered in ants in our clothes and on the toilet seat counters THEY WERE EVERYWHERE. And they wouldnt let us leave that room for another one but that morning 6am they finally gave us a new room and that same day they rented out the ant infested room
2
Samuel
Jul 19, 2024
·
Stayed 1 night
The room smelled of mildew, so pungent. It would wake you up during the night. Honestly, this place is likely a health hazard, and should be decommissioned.
The room smelled of mildew, so pungent. It would wake you up during the night. Honestly, this place is likely a health hazard, and should be decommissioned.
6
Taj
Jan 9, 2023
·
Stayed 19,364 nights
Silverfish bug in the bathroom. Crunchy towels. Only one channel worked on the TV. Room card didn't work in the parking lot door. Not very comfortable stay.
Silverfish bug in the bathroom. Crunchy towels. Only one channel worked on the TV. Room card didn't work in the parking lot door. Not very comfortable stay.
4
Marie
Sep 10, 2025
·
Stayed 3 nights
My car was hit while parked in the hotel lot. The hotel smelled and was dirty. Sticks were used to prop the doors open. Hotel walls were stained.
My car was hit while parked in the hotel lot. The hotel smelled and was dirty. Sticks were used to prop the doors open. Hotel walls were stained.
4
Jarad
May 30, 2025
·
Stayed 1 night
Not a very clean hotel. Very old and out dated.
Not a very clean hotel. Very old and out dated.
8
Charles
Jul 23, 2025
·
Stayed 1 night
Most of this property was nice except one major thing. We found a few roaches in our room. One in the bathroom and one in the main room. That scared my wife.
Most of this property was nice except one major thing. We found a few roaches in our room. One in the bathroom and one in the main room. That scared my wife.
2
Stacey
May 20, 2025
·
Stayed 5 nights
Receptionist that works nights threatens to fight you if you ask for any help. Didn’t want to let me speak to a manger for 3 days. Feces on toilet paper at check in. And overflowing toilets.
Receptionist that works nights threatens to fight you if you ask for any help. Didn’t want to let me speak to a manger for 3 days. Feces on toilet paper at check in. And overflowing toilets.
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AI-generated summary based on recent guest reviews
Rooms
Room experiences vary widely: some guests found beds comfortable and suites spacious, while others noted dated decor and loud air conditioners. Noise near elevators or hallways was an issue for some, and Wi‑Fi was slow or unreliable for others.
Related guest reviews
8
Lawrence
Oct 3, 2024
·
Stayed 1 night
Internet is slow had trouble getting my reservation. Getting out of parking lot can be a real pain certain times of the day. Other than that not bad.
Internet is slow had trouble getting my reservation. Getting out of parking lot can be a real pain certain times of the day. Other than that not bad.
8
LeBaron
Mar 24, 2025
·
Stayed 1 night
Had to get my room changed because I was in a room right next to the elevator and the side entrance door which didn’t lock. Elevator and door were extremely loud!
Had to get my room changed because I was in a room right next to the elevator and the side entrance door which didn’t lock. Elevator and door were extremely loud!
2
Ricky
Jun 25, 2024
·
Stayed 1 night
Was told to go in side door that wouldn’t unlock. Air conditioner sounded like a semi truck all night. Bed was uncomfortable. Tv had to be turned to full blast just to hear a little. Shower had so little water coming out you couldn’t get clean. Breakfast was the worst. Juice machine didn’t work. Ran out of coffee by 6:15. Food was not much and no flavor. DONT STAY HERE!!!
Was told to go in side door that wouldn’t unlock. Air conditioner sounded like a semi truck all night. Bed was uncomfortable. Tv had to be turned to full blast just to hear a little. Shower had so little water coming out you couldn’t get clean. Breakfast was the worst. Juice machine didn’t work. Ran out of coffee by 6:15. Food was not much and no flavor. DONT STAY HERE!!!
4
Erica
Jan 1, 2024
·
Stayed 1 night
That AC sound like a diesel truck. Very loud and noisy. Their was some kids on my wing and they made noise all night. Running up and down the hall. The adult couldn’t control them. I was told it would be a quiet night.
That AC sound like a diesel truck. Very loud and noisy. Their was some kids on my wing and they made noise all night. Running up and down the hall. The adult couldn’t control them. I was told it would be a quiet night.
10
Susan
Mar 31, 2025
·
Stayed 2 nights
Great stay. Comfortable beds. Friendly & good service with hot breakfast.
Great stay. Comfortable beds. Friendly & good service with hot breakfast.
10
Adriana
Jan 29, 2023
·
Stayed 1 night
Amazing customer service clean modern comfortable spacious room
Amazing customer service clean modern comfortable spacious room
6
Jewel
Aug 7, 2023
·
Stayed 2 nights
Love the location convenient for where I needed to be. Very disappointed with the Wi-Fi it did-not work my full weekend stay & the carpet could use a good shampoo.
Love the location convenient for where I needed to be. Very disappointed with the Wi-Fi it did-not work my full weekend stay & the carpet could use a good shampoo.
10
Alton
Nov 22, 2023
·
Stayed 1 night
Excellent breakfast and everything was above expectation. Hugh room with two TVs and very firm comfortable bed. Great value for your dollar.
Excellent breakfast and everything was above expectation. Hugh room with two TVs and very firm comfortable bed. Great value for your dollar.
6
Grace
Aug 27, 2025
·
Stayed 1 night
I chose this hotel bec of good review but this is old hotel. Was hard to open door, had to change rm bec thermostat not working but eventually did. Changed rm. Aircon ok. Bathroom needs to be remodeled - shower curtain needs to be replaced. Paper towel hotel rusty. Replace bathtub faucet - very difficult to determine hot/cold. Needs Bleach spray cleaner for corners of tub. It's brown not white. All towels need to be replace. Very thin & not too white. Bed pillows very uncomfortable. Breakfast not up to par w other Best Western.
I chose this hotel bec of good review but this is old hotel. Was hard to open door, had to change rm bec thermostat not working but eventually did. Changed rm. Aircon ok. Bathroom needs to be remodeled - shower curtain needs to be replaced. Paper towel hotel rusty. Replace bathtub faucet - very difficult to determine hot/cold. Needs Bleach spray cleaner for corners of tub. It's brown not white. All towels need to be replace. Very thin & not too white. Bed pillows very uncomfortable. Breakfast not up to par w other Best Western.
8
Sandra
Jun 24, 2025
·
Stayed 2 nights
Beds were comfortable and a nice place to stay. Rosie (front desk clerk) was very welcoming. She was able to extend our stay for one more night, which we did not plan. All was nice, just would like to see a little more effort put into the complimentary breakfast. Also, hotel was not far from the Golden Nugget casino. Other than that, I would stay at this place again!
Beds were comfortable and a nice place to stay. Rosie (front desk clerk) was very welcoming. She was able to extend our stay for one more night, which we did not plan. All was nice, just would like to see a little more effort put into the complimentary breakfast. Also, hotel was not far from the Golden Nugget casino. Other than that, I would stay at this place again!
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly and helpful, especially at the front desk and breakfast area. However, several reviews report unprofessional behavior, poor responsiveness, or difficulty getting assistance during night shifts.
Related guest reviews
10
Terri
Oct 9, 2023
·
Stayed 1 night
Check-in staff were very friendly. We especially enjoyed breakfast. The food was good, and Deborah, the hostess, was incredibly friendly with a beautiful smile! Housekeeping staff were also friendly and polite when we met them in the hallway.
Check-in staff were very friendly. We especially enjoyed breakfast. The food was good, and Deborah, the hostess, was incredibly friendly with a beautiful smile! Housekeeping staff were also friendly and polite when we met them in the hallway.
10
Mayanus
Oct 28, 2025
·
Stayed 3 nights
Clean room and great staff.
Clean room and great staff.
2
Kaylor
Oct 4, 2024
·
Stayed 1 night
What made our stay terrible is my 13 year old got sick and the night guy Dominic talked to him roughly and rude and cursed at my child because the vomitted by the exit door. When I talked to him he was rude to me also and didn’t clean it up for about 2 hours kept yelling I’ll be charged and didn’t want to give my husband a fork
What made our stay terrible is my 13 year old got sick and the night guy Dominic talked to him roughly and rude and cursed at my child because the vomitted by the exit door. When I talked to him he was rude to me also and didn’t clean it up for about 2 hours kept yelling I’ll be charged and didn’t want to give my husband a fork
10
Tyreke
Sep 11, 2025
·
Stayed 1 night
Great stay l! Great front desk person
Great stay l! Great front desk person
10
Yvonne
Sep 4, 2023
·
Stayed 1 night
Everything, especially the young lady that works in the kitchen
Everything, especially the young lady that works in the kitchen
2
Deidre
Jan 31, 2025
·
Stayed 2 nights
Locks on my room door was broken off… The heater did not work….The toilet seat was broken.. The lamp was broken… The front desk staff was not helpful and the manager Paul was avoiding me for days….. This property was horrible..
Locks on my room door was broken off… The heater did not work….The toilet seat was broken.. The lamp was broken… The front desk staff was not helpful and the manager Paul was avoiding me for days….. This property was horrible..
6
Mary Denise
Mar 25, 2024
·
Stayed 2 nights
The staff was rarley at the desk. Many times over our stay I went to the desk for one thing or snother. It was almost impossible to get any service or have questions answered. Tiwels were almost impossible to get.
The staff was rarley at the desk. Many times over our stay I went to the desk for one thing or snother. It was almost impossible to get any service or have questions answered. Tiwels were almost impossible to get.
2
Mestan
Nov 19, 2024
·
Stayed 1 night
The guy who working at the last night shift. He did my check in and forgot to give my ID back. Now, I have to back to hotel to get it.
The guy who working at the last night shift. He did my check in and forgot to give my ID back. Now, I have to back to hotel to get it.
2
Stacey
May 20, 2025
·
Stayed 5 nights
Receptionist that works nights threatens to fight you if you ask for any help. Didn’t want to let me speak to a manger for 3 days. Feces on toilet paper at check in. And overflowing toilets.
Receptionist that works nights threatens to fight you if you ask for any help. Didn’t want to let me speak to a manger for 3 days. Feces on toilet paper at check in. And overflowing toilets.
8
Sandra
Jun 24, 2025
·
Stayed 2 nights
Beds were comfortable and a nice place to stay. Rosie (front desk clerk) was very welcoming. She was able to extend our stay for one more night, which we did not plan. All was nice, just would like to see a little more effort put into the complimentary breakfast. Also, hotel was not far from the Golden Nugget casino. Other than that, I would stay at this place again!
Beds were comfortable and a nice place to stay. Rosie (front desk clerk) was very welcoming. She was able to extend our stay for one more night, which we did not plan. All was nice, just would like to see a little more effort put into the complimentary breakfast. Also, hotel was not far from the Golden Nugget casino. Other than that, I would stay at this place again!
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AI-generated summary based on recent guest reviews
Location
Location is convenient to highways, casinos, and the beach, and generally easy to find. A few guests mentioned a rougher surrounding area and tricky parking-lot exit traffic at peak times.
Related guest reviews
8
Shirley
Mar 2, 2025
·
Stayed 1 night
The accessible way to the Freeway. The clean facility.
The accessible way to the Freeway. The clean facility.
2
John
Jun 4, 2024
·
Stayed 1 night
I just recently stayed a night at this hotel. Please don’t waste your money, it’s a lot of hotels in this area to choose. The hotel is not in the best area. Broken down truck parked in the lot. Security was poor as hotel guest was leaving side door open to enter in and out near our room. The hotel room was outdated, rusty shower fixtures, low water pressure, door didn’t close properly, etc. You had to slam the door to get it to close. I have stayed at Best Western Inn’s before and this one didn’t cut it. You get what you pay for, so please don’t waste your money. The staff were friendly and helpful.
I just recently stayed a night at this hotel. Please don’t waste your money, it’s a lot of hotels in this area to choose. The hotel is not in the best area. Broken down truck parked in the lot. Security was poor as hotel guest was leaving side door open to enter in and out near our room. The hotel room was outdated, rusty shower fixtures, low water pressure, door didn’t close properly, etc. You had to slam the door to get it to close. I have stayed at Best Western Inn’s before and this one didn’t cut it. You get what you pay for, so please don’t waste your money. The staff were friendly and helpful.
4
Chawanda
Sep 3, 2025
·
Stayed 2 nights
The hotel was close to the things we wanted to do. The beach was 6 minutes away, the casino was 13 minutes away not to far from the hotel. The hotel air was on you felt the cold air but it wasnt projecting around the room. The bathroom door wouldn't lock, the clock was making noise i had to unplug it. The key cards kept deactivating, breakfast time can be a lil longer it ends at 9 most hotels end at 10. You can not take a plate back to the room they charge $10.00 so everyone must go to breakfast if you dont want to be charged. The outside grass wasnt manicured. The house keepers was nice and friendly they did refreshed our towels. In the bathroom the stopper was on the side of the tub and the shower head was loose. We saw one water bug while in the room. The breakfast was okay but i didnt go back to breakfast the next day. The price of the room wasnt bad i guess the old saying u get what u pay for. If im ever in the area i would try another hotel. The bed was big n comfy the covers was light but do to the air wasnt projecting much the light covers worked out.
The hotel was close to the things we wanted to do. The beach was 6 minutes away, the casino was 13 minutes away not to far from the hotel. The hotel air was on you felt the cold air but it wasnt projecting around the room. The bathroom door wouldn't lock, the clock was making noise i had to unplug it. The key cards kept deactivating, breakfast time can be a lil longer it ends at 9 most hotels end at 10. You can not take a plate back to the room they charge $10.00 so everyone must go to breakfast if you dont want to be charged. The outside grass wasnt manicured. The house keepers was nice and friendly they did refreshed our towels. In the bathroom the stopper was on the side of the tub and the shower head was loose. We saw one water bug while in the room. The breakfast was okay but i didnt go back to breakfast the next day. The price of the room wasnt bad i guess the old saying u get what u pay for. If im ever in the area i would try another hotel. The bed was big n comfy the covers was light but do to the air wasnt projecting much the light covers worked out.
10
David
Feb 26, 2025
·
Stayed 2 nights
Clean, affordabile and good location
Clean, affordabile and good location
8
Lawrence
Oct 3, 2024
·
Stayed 1 night
Internet is slow had trouble getting my reservation. Getting out of parking lot can be a real pain certain times of the day. Other than that not bad.
Internet is slow had trouble getting my reservation. Getting out of parking lot can be a real pain certain times of the day. Other than that not bad.
6
Tameeka
Dec 25, 2022
·
Stayed 1 night
The property was close to highway so easy for traveling and staff was friendly.
The property was close to highway so easy for traveling and staff was friendly.
10
Diane
Feb 19, 2025
·
Stayed 2 nights
Good location.
Good location.
10
timothy
Feb 3, 2025
·
Stayed 1 night
Location and clean. Very nice aatmosphere. Friendly staff.
Location and clean. Very nice aatmosphere. Friendly staff.
4
raymond
Sep 20, 2024
·
Stayed 1 night
No security. Side doors busted. Bad neighborhood
No security. Side doors busted. Bad neighborhood
10
jorge arturo
Apr 12, 2025
·
Stayed 1 night
Very well located
Very well located
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AI-generated summary based on recent guest reviews
Dining
Breakfast feedback is inconsistent: some enjoyed a full hot breakfast and friendly hosts, while others found limited selection, cold items, or missing basics. The hotel also enforces a $10 fee for taking breakfast plates back to rooms.
Related guest reviews
4
Chawanda
Sep 3, 2025
·
Stayed 2 nights
The hotel was close to the things we wanted to do. The beach was 6 minutes away, the casino was 13 minutes away not to far from the hotel. The hotel air was on you felt the cold air but it wasnt projecting around the room. The bathroom door wouldn't lock, the clock was making noise i had to unplug it. The key cards kept deactivating, breakfast time can be a lil longer it ends at 9 most hotels end at 10. You can not take a plate back to the room they charge $10.00 so everyone must go to breakfast if you dont want to be charged. The outside grass wasnt manicured. The house keepers was nice and friendly they did refreshed our towels. In the bathroom the stopper was on the side of the tub and the shower head was loose. We saw one water bug while in the room. The breakfast was okay but i didnt go back to breakfast the next day. The price of the room wasnt bad i guess the old saying u get what u pay for. If im ever in the area i would try another hotel. The bed was big n comfy the covers was light but do to the air wasnt projecting much the light covers worked out.
The hotel was close to the things we wanted to do. The beach was 6 minutes away, the casino was 13 minutes away not to far from the hotel. The hotel air was on you felt the cold air but it wasnt projecting around the room. The bathroom door wouldn't lock, the clock was making noise i had to unplug it. The key cards kept deactivating, breakfast time can be a lil longer it ends at 9 most hotels end at 10. You can not take a plate back to the room they charge $10.00 so everyone must go to breakfast if you dont want to be charged. The outside grass wasnt manicured. The house keepers was nice and friendly they did refreshed our towels. In the bathroom the stopper was on the side of the tub and the shower head was loose. We saw one water bug while in the room. The breakfast was okay but i didnt go back to breakfast the next day. The price of the room wasnt bad i guess the old saying u get what u pay for. If im ever in the area i would try another hotel. The bed was big n comfy the covers was light but do to the air wasnt projecting much the light covers worked out.
6
Rujuhnda
Oct 27, 2025
·
Stayed 2 nights
The charge of $10 to be able to take a plate back to your room is a bit much especially when the eating area is small so even when there’s no where to sit you either have to stand up or go back and wait till hopefully you can get to sit
The charge of $10 to be able to take a plate back to your room is a bit much especially when the eating area is small so even when there’s no where to sit you either have to stand up or go back and wait till hopefully you can get to sit
6
David
Feb 6, 2025
·
Stayed 1 night
Everything was great except next to no breakfast. Don’t advertise full hot breakfast and at 7:30 am there is absolutely nothing to eat except for 3 bagels
Everything was great except next to no breakfast. Don’t advertise full hot breakfast and at 7:30 am there is absolutely nothing to eat except for 3 bagels
4
Daryl
Feb 15, 2025
·
Stayed 1 night
When I walked in the lobby at check-in, I almost turned and left because of the overwhelming smell of Marijuana in the air. I'm not sure who was blazing up in a no smoking hotel, but the entire place reeked of it. Breakfast was a HUGE disappointment and certainly not up to BW standards. The eggs were cold to the touch (below room temperature) and the microwave in the dining area didn't work. As for the usual things considered the norm in most hotel breakfasts, no butter, no artificial sweetener, no yogurt or fruit. As for the staff, both were friendly, and I felt sorry for the daytime guy. He had to man the front desk while also having to prepare and serve breakfast.
When I walked in the lobby at check-in, I almost turned and left because of the overwhelming smell of Marijuana in the air. I'm not sure who was blazing up in a no smoking hotel, but the entire place reeked of it. Breakfast was a HUGE disappointment and certainly not up to BW standards. The eggs were cold to the touch (below room temperature) and the microwave in the dining area didn't work. As for the usual things considered the norm in most hotel breakfasts, no butter, no artificial sweetener, no yogurt or fruit. As for the staff, both were friendly, and I felt sorry for the daytime guy. He had to man the front desk while also having to prepare and serve breakfast.
8
RAY
Aug 10, 2024
·
Stayed 1 night
I felt that this location was upholding the traditional excellence of Best Western properties. IF I were to travel through Lake Charles again I'd put this motel as a "first choice" of places to book. The ONLY down-side (for me) was the breakfast choices. The breakfast was well prepared but just had limited choices. EVERY staff member we encountered was friendly and courteous.
I felt that this location was upholding the traditional excellence of Best Western properties. IF I were to travel through Lake Charles again I'd put this motel as a "first choice" of places to book. The ONLY down-side (for me) was the breakfast choices. The breakfast was well prepared but just had limited choices. EVERY staff member we encountered was friendly and courteous.
10
Susan
Mar 31, 2025
·
Stayed 2 nights
Great stay. Comfortable beds. Friendly & good service with hot breakfast.
Great stay. Comfortable beds. Friendly & good service with hot breakfast.
2
Sheryl
Oct 30, 2023
·
Stayed 1 night
The hotel smelled bad. Mold. There was no milk for cereal. Nothing else to eat. No fruit. All around terrible place. Please take them off your places to stay.
The hotel smelled bad. Mold. There was no milk for cereal. Nothing else to eat. No fruit. All around terrible place. Please take them off your places to stay.
10
Alton
Nov 22, 2023
·
Stayed 1 night
Excellent breakfast and everything was above expectation. Hugh room with two TVs and very firm comfortable bed. Great value for your dollar.
Excellent breakfast and everything was above expectation. Hugh room with two TVs and very firm comfortable bed. Great value for your dollar.
10
Dough
Feb 2, 2023
·
Stayed 1 night
TV and alarm clock not working. No refrigerator. Front desk not the friendliest. For fresh fruit at breakfast only 2 apples were there.
TV and alarm clock not working. No refrigerator. Front desk not the friendliest. For fresh fruit at breakfast only 2 apples were there.
10
Mark
May 27, 2023
·
Stayed 2 nights
Full free breakfast. Clean. Satellite tv.
Full free breakfast. Clean. Satellite tv.
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AI-generated summary based on recent guest reviews
10
Ryon
Aug 16, 2026
·
Stayed 2 nights
Great stay. Had to extend my stay and they worked with me easily and quickly.
Great stay. Had to extend my stay and they worked with me easily and quickly.
6
Tameka
Jul 23, 2026
·
Stayed 1 night
The staff workers were nice and helpful. The breakfast was fair. Air conditioning acceptable. The room overall needs to be maintained better. My youngest kids are too small for showers and the handle to change the setting was broken. I had to run the shower for about 20 minutes to get water in the tub!! problem! The towels were old and worn. I went out to purchase my own. I also cleaned as I normally do because the smell isn’t horrible but it’s not pleasant.
The staff workers were nice and helpful. The breakfast was fair. Air conditioning acceptable. The room overall needs to be maintained better. My youngest kids are too small for showers and the handle to change the setting was broken. I had to run the shower for about 20 minutes to get water in the tub!! problem! The towels were old and worn. I went out to purchase my own. I also cleaned as I normally do because the smell isn’t horrible but it’s not pleasant.
6
Insiya
Jun 30, 2026
·
Stayed 2 nights
A lot of stuff was already broken once we arrived. It was an okay stay, may just go somewhere else next time!
A lot of stuff was already broken once we arrived. It was an okay stay, may just go somewhere else next time!
2
Sonya
Jun 7, 2026
·
Stayed 1 night
The pictures of the hotel and amenities are AI generated so don't base your stay on the photos and make sure you look at the information below where you book your room because on top of the price of the room you have a deposit you have to pay before you can check in and you should pay that in cash if you want it back anytime soon I mean it only takes them a min. to pull it off your card
The pictures of the hotel and amenities are AI generated so don't base your stay on the photos and make sure you look at the information below where you book your room because on top of the price of the room you have a deposit you have to pay before you can check in and you should pay that in cash if you want it back anytime soon I mean it only takes them a min. to pull it off your card
8
Clarence
Jun 1, 2026
·
Stayed 1 night
Needed a good overnight stay at a simple and convenient location. No Issues.
Needed a good overnight stay at a simple and convenient location. No Issues.
FAQs about Best Western Inn & Suites - Lake Charles
Is parking available at the property?
Free self-parking is available on-site.
Is breakfast offered at the hotel?
A complimentary full breakfast is included with the stay.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 11:59 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property features accessible facilities, including step-free entrances and wheelchair-accessible public areas. Specific details on room accessibility are not provided.
What is the location of the property in relation to key landmarks?
The hotel is located in Lake Charles, within a 15-minute drive of Golden Nugget and Lauberge Casino Lake Charles. It is 0.3 miles from Northgate Shopping Center and 1.6 miles from Goosport Park.
Does the hotel have a swimming pool?
Yes, the property features an outdoor swimming pool, which is seasonal.
What are the policies for guests staying with children?
Children are allowed at the property. The minimum age for children to stay for free is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-16: 114.56608952316283USD
- 2026-09-17: 95.949235148468USD
- 2026-09-18: 105.35075755285644USD
- 2026-09-19: 104.65235954623412USD
- 2026-09-20: 82.35229868341064USD
- 2026-09-21: 81.44746606082153USD
- 2026-09-22: 81.44746606082153USD
- 2026-09-23: 81.44746606082153USD
- 2026-09-24: 81.44746606082153USD
- 2026-09-25: 94.56136163580322USD
- 2026-09-26: 105.45820407357787USD
- 2026-09-27: 81.44746606082153USD
- 2026-09-28: 88.90157171942138USD
- 2026-09-29: 81.44746606082153USD
- 2026-09-30: 89.1801393675537USD
- 2026-10-01: 90.8348122842102USD
- 2026-10-02: 105.2970299144287USD
- 2026-10-03: 105.45820407357787USD
- 2026-10-04: 88.90157171942138USD
- 2026-10-05: 88.8955912798767USD
- 2026-10-06: 90.8348122842102USD
- 2026-10-07: 89.1801393675537USD
- 2026-10-08: 90.8348122842102USD
- 2026-10-09: 103.14810825613402USD
- 2026-10-10: 97.8752956833496USD
- 2026-10-11: 81.44746606082153USD
- 2026-10-12: 89.1801393675537USD
- 2026-10-13: 92.4035174769287USD
- 2026-10-14: 81.44746606082153USD
- 2026-10-15: 92.4035174769287USD
- 2026-10-16: 98.45879569918823USD
- 2026-10-17: 107.37073638137817USD
- 2026-10-18: 81.44746606082153USD
- 2026-10-19: 81.44746606082153USD
- 2026-10-20: 92.47873266827392USD
- 2026-10-21: 89.1801393675537USD
- 2026-10-22: 81.44746606082153USD
- 2026-10-23: 106.30702370675658USD
- 2026-10-24: 103.44542278723144USD
- 2026-10-25: 92.4035174769287USD
- 2026-10-26: 92.47873266827392USD
- 2026-10-27: 84.12723710101318USD
- 2026-10-28: 92.47873266827392USD
- 2026-10-29: 84.12619512106323USD
- 2026-10-30: 94.56136163580322USD
- 2026-10-31: 97.84750371392822USD
- 2026-11-01: 92.47873266827392USD
- 2026-11-02: 92.4035174769287USD
- 2026-11-03: 92.47873266827392USD
- 2026-11-04: 88.05593056289672USD
- 2026-11-05: 92.47873266827392USD
- 2026-11-06: 97.8752956833496USD
- 2026-11-07: 104.74906229049682USD
- 2026-11-08: 92.47873266827392USD
- 2026-11-09: 81.44746606082153USD
- 2026-11-10: 89.1801393675537USD
- 2026-11-11: 92.4035174769287USD
- 2026-11-12: 92.47873266827392USD
- 2026-11-13: 101.46678166748046USD
- 2026-11-14: 101.46678166748046USD
- 2026-11-15: 99.53175485134886USD
- 2026-11-16: 89.1801393675537USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 150.00 per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-out is available.
- For details on Best Western's privacy policy, visit https://www.bestwestern.com/privacy.
Popular amenities
Parking
Swimming pool
Non-Smoking Rooms
Business Center
Housekeeping
Pool Outdoor
Activities
Swimming pool
Pool Outdoor
Pool (Seasonal Outdoor)
Fitness Center (nearby)
General
Non-Smoking Rooms
Vending Machines
Internet
Free Wi-Fi
Services
Business Center
Housekeeping
Self Laundry
24-Hour Front Desk
Parking
Parking
Free Parking
Parking Onsite