Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Japanese breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately JPY 2800 for adults and children.

Are pets allowed at the property?

Pets are allowed with a fee of JPY 3500 per pet, which may vary based on the length of stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM to midnight, and check-out is at 10:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.

What is the location of the property in relation to key landmarks?

The property is located within a 5-minute drive of Lake Ashi and Ōwakudani, approximately 10.7 miles from Gotemba Premium Outlets and 4.1 miles from Hakone Kowakien Yunessun.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

YuYu Hakone Ryokan - Private Open Air Onsen

What guests think

At YuYu Hakone - Private Open Air Onsen Usage Guaranteed, travelers often commend the warm, helpful staff and the peaceful setting, while many appreciate spacious tatami rooms and bookable private outdoor baths that offer a relaxing, distinctly Japanese experience.

Bath access generally requires reserved time slots, and many rooms do not have in-room showers. The property sits near Lake Ashi with bus access, but it can feel remote with longer transfers from train stations and few nearby eateries. On-site dining is limited; breakfast is often praised, while dinner options and value receive mixed feedback. Expect a calm, service-focused stay with traditional comforts.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Bookable private outdoor baths are widely praised, with time slots required and, at times, only one bath available. Showers are in shared bathing areas, and a few reviews cite maintenance issues or question whether the water is a natural hot spring.

Related guest reviews

6

Johannes

18 Oct 2025

·

Stayed 2 nights

Great staff and very nice place overall, especially the onsen was great. But the food was bad. And there’s nowhere else to eat at this location after 16.00 afaik. If you go here, bring your own food. You’re better off with 7-eleven snacks than with the overpriced tiny TV meals that the “restaurant” offers. Also the room had no working ac. Temperature was fine but humidity was 100. Pricing was not that transparent either, our +1 additional guest cost us more than the room itself but hotels app couldn’t tell to us. So it would’ve been cheaper for us to get two rooms than accommodate whole group in same room. Don’t get me wrong, the staff and place is lovely and exactly what the images tell, but be prepared with your own catering.

8

Renee

2 Apr 2025

·

Stayed 1 night

The water had a wierd smell, the onsen was boiling hot to the point where we couldn't tolerate it, and the food was not good. All 3 of us got food poisoning from the "traditional Japanese breakfast " they served

6

KU KAI

11 Feb 2025

·

Stayed 1 night

1、暖氣不足，上廁所冷死了 2、泡湯只有一間要預約，不方便

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6

Monika

27 Mar 2025

·

Stayed 2 nights

The property is hard to get to unless you have a car. The onsens.can.omly be reserved for 50 mins in the evening and while there is a restaurant, the options are very.lkmited.

10

Hidehiko

31 Dec 2025

·

Stayed 1 night

スタッフの皆さんが一生懸命で、心温まります。貸切露天風呂に脱衣スペースがないので、スリッパが水浸しになりました。貸切露天風呂は、屋外で時期的

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10

Darwin

11 Sept 2025

·

Stayed 2 nights

great staff, great room, showers are a shared space

4

MIURA

28 Mar 2025

·

Stayed 1 night

部屋やホテル自体はキレイでした。ホテルのレストランは微妙で場所が不便なところにあるため、周辺に飲食店も無かった為、バスで少し移動したところの飲食店へ行きました。英語しか話せないスタッフもおり、完全に外国の方向けのホテルでした。スタッフの方はいい方でしたが、日本人には少し物足りないと思います。英語表記では温泉とありますが、お風呂は温泉では無かったと思います。泊まるところだけと割り切ればよいかもしれません。

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10

MARVIN

14 Jan 2026

·

Stayed 2 nights

Friendly staff, and clean and spacious room. The outdoor bath was amazing

6

HIROAKI

7 Sept 2024

·

Stayed 2 nights

全体的にきれいな施設で、ペットも宿泊可能で価格もお手頃な点は良いと思います。予約制の露天風呂ですが、温泉ではないと思います。確かに日本語で温泉の文字はなく、露天風呂、英語でonsenと記載されていたので嘘ではないのかもしれませんが。。箱根の温泉に入りたかったので、ちょっと残念でした。あと、部屋のテレビが地上波が映りませんでした。YouTubeなどは見れましたので、まあ良かったです。

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8

Paulo

21 Nov 2025

·

Stayed 2 nights

Limpo e agradável. Embora você possa agendar o seu onsen privado, aproveite a ocasião para tomar banho. Não há chuveiros nos quartos. Só de uso comum (não individual)

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Cleanliness

Rooms and common areas are generally clean and well kept. Some guests noted lapses in shared facilities (e.g., bath areas, guest microwave) or occasional odors.

Related guest reviews

4

Vincent

12 Dec 2025

·

Stayed 1 night

Ceci devait etre l'étape plaisir du voyage, nous avions reservé cet hotel beaucoup plus cher que les autres hotels que nous avons reservés au Japon, en esperant avoir une experience un peu plus "deluxe", mais nous avons éte décus. - L'equipement mis a disposition des clients pour se restaurer etait sale et sentait mauvais (et particulierement le micro-ondes) - La chambre laissait a desirer et etait tres basique, le onsen etait agreable mais la douche n'etait pas presentable (tapis de bain non-remplacé et tout mouillé donc inutile) - Nous avions fait une demande en amont de notre arrivée pour un horaire d'onsen specifique qui nous avait ete confirme par message et au final en arrivant ceci n'avait pas ete respecte et nous avons du nous conformer avec le seul horaire restant - Pas de douche dans la chambre Bref, ce qui devait etre l'etape plaisir a fini par etre la plus decevante. La seule raison pour laquelle je ne mets pas 1 etoile est parce que le personnel etait aimable

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10

DAVID

28 Sept 2025

·

Stayed 1 night

Great hot spring and family friendly.

8

Tal

26 Nov 2025

·

Stayed 2 nights

The room was clean and spacious. The onsen was great.

10

Jonathan

3 Oct 2025

·

Stayed 2 nights

Les lieux étaient propres et calmes et le personnel était très accueillant et à l’écoute

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10

Bryant

12 Nov 2025

·

Stayed 3 nights

Friendly staff, clean rooms

10

MARVIN

14 Jan 2026

·

Stayed 2 nights

Friendly staff, and clean and spacious room. The outdoor bath was amazing

6

HIROAKI

7 Sept 2024

·

Stayed 2 nights

全体的にきれいな施設で、ペットも宿泊可能で価格もお手頃な点は良いと思います。予約制の露天風呂ですが、温泉ではないと思います。確かに日本語で温泉の文字はなく、露天風呂、英語でonsenと記載されていたので嘘ではないのかもしれませんが。。箱根の温泉に入りたかったので、ちょっと残念でした。あと、部屋のテレビが地上波が映りませんでした。YouTubeなどは見れましたので、まあ良かったです。

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8

Paulo

21 Nov 2025

·

Stayed 2 nights

Limpo e agradável. Embora você possa agendar o seu onsen privado, aproveite a ocasião para tomar banho. Não há chuveiros nos quartos. Só de uso comum (não individual)

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10

Regina

7 Jul 2024

·

Stayed 1 night

Beautiful grounds, clean, comfortable, roomy, relaxing. Friendly, helpful staff. Lovely amenities. Room has tea, kettle, cups, cookies, robes. Onsite private onsen.

6

sylviane

15 Aug 2025

·

Stayed 2 nights

Malgré un service impeccable et un personnel tres accueillant, le sejour reste assez decevant. L'ambiance generale correspond plus a celle d'une auberge de jeunesse qu'a un hotel. On ne peut avoir acces a un onsen qu'en le reservant et le bain est tres limité ( et pas toujours vraiment propre!). Le prix pratiqué a cette periode de l'annee ( o bon) est excessif.

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Rooms

Traditional tatami rooms are typically spacious, quiet, and comfortable, with futon bedding and some balconies. Many lack in-room showers (bathing is in the onsen area), and a few mention minor maintenance or door noise.

Related guest reviews

6

Helle Bill

9 Jun 2025

·

Stayed 3 nights

Typisk japansk hotel med tynde madrasser på gulvet, lavt bord og stole uden ben - ikke beregnet til høje eller kraftige mennesker. Ingen bad på værelset, men nede i kælderen. Onsen-badet er dejligt. Maden - aftensmad og morgenmad er meget kedeligt, og aftensmaden i meget små portioner. Personalet er meget venligt og servicemindet.

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10

Gabriela

14 Sept 2024

·

Stayed 1 night

The hot spring was nice and clean and you get a private time slot, which is very nice. The rooms are cozy and have a balcony, Netflix etc. the staff is friendly and helpful. All in all a very nice experience.

10

Ezra

7 Nov 2025

·

Stayed 2 nights

The room was very nice, has a balcony, television, some smaller closets, tatami matress, a middle size table with floor chairs and futons. The staff was exceptional friendly and helpful. The only thing that bothers us, was our entry room door, it was very loud while opening, we think it needs some oiling, but besides that, everything was very pleasent.

10

a

2 Jul 2025

·

Stayed 1 night

As of July 2025 the private onsen are BRAND NEW, the staff told me they just redid them . Do not different than the photos online, but still extremely comfortable. This place is excellent, the staff was very friendly and the room was spacious and so quiet. Very good value

4

???

7 Jan 2025

·

Stayed 2 nights

せっかくの箱根なのに、お風呂の自由があまりきかなかった。家族風呂を使用する1回のみしか温泉につかれず、何度も入りたかったので不満です。部屋もそんなに大きくなく、人数押し込まれた感があります。建物自体も古く、掃除も行き届いているわけではない。従業員さんが外国の方なので、日本人向けではないんだろうと推察できる旅館でした。食器の使い方、案内表示、サービス内容、日本人がテコ入れを全くしてない感じがしました。ただ、外国の方ではありましたが、従業員さんはとても心を砕いてくださってるのがわかり、食事もとても柔軟に対応していただいた。それはとても感謝です。でも申し訳ないけど、抹茶と煎茶は全く違うものなんです～！食後は煎茶が飲みたかった…

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6

Kei

9 Apr 2025

·

Stayed 2 nights

Onsen was excellent. But they only have private onsen outdoors. No extra onsen. We loved how it was close to Lake Ashi, but if that's not the only place you are going... transportaiton may become a problem. This location is more than 50 bus stops from the train station. You pass all of the local areas and stores. This location has strong Onsen smell, and our room had a broken faucet... It was okay but we will not use this location for our next visit. Dining option is only at this hotel as you can't find anyting near by, and although their food was good, it seemed expensive for what you get. But again, perfect for a short 2-day trip of Lake Ashi and ropeway and some time in Onsen. That's all we did and could do as it was very cold and snowing when we visited.

6

Ernesto

4 May 2025

·

Stayed 2 nights

The hotel Is un the middle of nowhere and the options to eat there was too expensive. the Onsen was amazing but one use of 50 minutes per day The room did not have bath o shower, only Toilet and sink

10

Audrone

7 Nov 2024

·

Stayed 1 night

This is a traditional ryoken located in a tucked away area. We took a taxi to get there because it was raining but were able to leave by bus. The private onsen was lovely, big and beautifully built. We slept really well in the comfortable tatami room and futon bed.

8

Paulo

21 Nov 2025

·

Stayed 2 nights

Limpo e agradável. Embora você possa agendar o seu onsen privado, aproveite a ocasião para tomar banho. Não há chuveiros nos quartos. Só de uso comum (não individual)

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10

Luke

19 Feb 2026

·

Stayed 1 night

We loved the onsen hot bath outside, the room was spacious and comfortable. The staff were very polite and helpful, and the food was good including the Japanese breakfast set and the udon we ate for dinner

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Service

Service is often described as warm, attentive, and accommodating, with staff going above and beyond. A few reviews mention language barriers, limited staffing at times, or uneven professionalism.

Related guest reviews

6

TAKASHI

5 May 2025

·

Stayed 1 night

日本語の細かいことはあまり通じない。例えばシャトルバスと公共バスの違いが分からない。ルームサービスも部屋で食べれませんでした。

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10

Brian

23 Feb 2026

·

Stayed 2 nights

Staff is extremely courteous and helpful. Very nice stay!

8

Gerardo

28 Oct 2025

·

Stayed 2 nights

Room very clean. Failities are not new but well preserved. The staff was incredibly helpful and friendly. The location is a 20 min walk from the lake. Easy access with bus.

10

Naranchimeg

19 Sept 2024

·

Stayed 1 night

I had an exceptional experience at this hotel during my recent stay. The check-in and check-out processes were smooth and hassle-free, and my room was impeccably clean and comfortable. However, what truly set this hotel apart was the outstanding service provided by the staff. As a solo traveler without a car, I was concerned about finding a place to eat dinner. The hotel manager kindly offered to personally drive me to a nearby restaurant, and even made a stop at a convenience store along the way so that I could pick up some necessities. This level of personalized attention and care went above and beyond my expectations, and made my stay truly memorable. I highly recommend this hotel to anyone visiting the area. The staff's dedication to providing exceptional service and making guests feel at home is truly remarkable, and I can't thank them enough for their kindness and hospitality.

10

Aparajita

29 Jul 2025

·

Stayed 1 night

Brilliant stay. The staff, Raven in particular went out of her way to make our stay delightful

6

HUBERT

21 Oct 2025

·

Stayed 3 nights

Hôtel ryokan/ Avec Onsen trew agréable - peu de personnel voire absence lors du Check out. Pas de mis en place des futons / de nettoyage de chambre. Le plus : Emplacement à50 m des bus / cadre verdoyant et très calme . Malgré

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10

Caroline

13 Jun 2025

·

Stayed 4 nights

Staff was attentive, prompt, and kind. I stayed for four nights; one night I had forgotten to book a time slot for the onsen, and they still made sure I had one later in the evening. Above and beyond. Thanks!

10

Omar

15 Jul 2024

·

Stayed 1 night

The staff were really helpful. They were literally running around for us. The onsen was really nice. The staff let us stay an extra couple of hours, which was considerate. The rooms were comfortable. It was a very relaxing stay. Dilly and Michael

10

Anthony

11 Oct 2025

·

Stayed 1 night

I would stay here a million times, the staff were super friendly and the location is just perfect. You could hear a pin drop! Quiet, relaxing and peaceful.

10

Luke

19 Feb 2026

·

Stayed 1 night

We loved the onsen hot bath outside, the room was spacious and comfortable. The staff were very polite and helpful, and the food was good including the Japanese breakfast set and the udon we ate for dinner

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Location

Near Lake Ashi with a bus stop close by, offering a restful base in nature. It can feel remote, with longer journeys from train stations and limited dining options nearby.

Related guest reviews

8

Pierrick

3 Nov 2024

·

Stayed 1 night

Hôtel ou l’on peut privatiser un onsen. On y circule en chausson (pas de chaussures) on dors sur des tatamis : une vrai expérience japonaise. Par contre très loin d’hakone et de Odawara (gare) et il n’y a pas de service de restauration le soir (et difficile de trouver un restaurant ) mais l’établissement propose des soupes déshydratées qui font le job

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10

Zoozoo

25 Jun 2024

·

Stayed 1 night

整個飯店都被樹林圍繞交通方便在公車站旁下車就看到了早餐非常好吃推旅館溫泉採預約制家人可以一起泡湯房間蠻新的工作人員非常熱情

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10

Hoon

7 Feb 2026

·

Stayed 2 nights

친절한 직원, 넓은 객실, 예약식 온천, 모두 좋았어요!! 교통이 불편한게 조금 흠이라면 흠인데.. 다음에도 재방문 고려중이에요~

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8

Ashton

30 May 2025

·

Stayed 2 nights

Very quiet area. Take a bus down to the lake to go for a hike or chill. Not much at the nearest marina but you can walk to Main Marina where all the ships and people visit for great pictures.

8

Gerardo

28 Oct 2025

·

Stayed 2 nights

Room very clean. Failities are not new but well preserved. The staff was incredibly helpful and friendly. The location is a 20 min walk from the lake. Easy access with bus.

10

Marketa

26 Apr 2025

·

Stayed 2 nights

Excelent staff, going above and beyond to help and provide everything guests need. Super friendly and approachable. The facility is on the bus line to the lake and to the topelines so it is very convenient as well. Plus private daily onsen. You cant beat that!

6

HUBERT

21 Oct 2025

·

Stayed 3 nights

Hôtel ryokan/ Avec Onsen trew agréable - peu de personnel voire absence lors du Check out. Pas de mis en place des futons / de nettoyage de chambre. Le plus : Emplacement à50 m des bus / cadre verdoyant et très calme . Malgré

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10

James

16 Apr 2025

·

Stayed 2 nights

Very hospitable. Bus stop right outside the ryokan

6

Kei

9 Apr 2025

·

Stayed 2 nights

Onsen was excellent. But they only have private onsen outdoors. No extra onsen. We loved how it was close to Lake Ashi, but if that's not the only place you are going... transportaiton may become a problem. This location is more than 50 bus stops from the train station. You pass all of the local areas and stores. This location has strong Onsen smell, and our room had a broken faucet... It was okay but we will not use this location for our next visit. Dining option is only at this hotel as you can't find anyting near by, and although their food was good, it seemed expensive for what you get. But again, perfect for a short 2-day trip of Lake Ashi and ropeway and some time in Onsen. That's all we did and could do as it was very cold and snowing when we visited.

10

Anthony

11 Oct 2025

·

Stayed 1 night

I would stay here a million times, the staff were super friendly and the location is just perfect. You could hear a pin drop! Quiet, relaxing and peaceful.

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Dining

Breakfast is often praised, but on-site dinner is limited and quality/value vary; nearby restaurants are scarce or close early. Many guests recommend bringing food or confirming availability in advance.

Related guest reviews

10

Sadie

28 Oct 2024

·

Stayed 2 nights

We had an amazing stay here! The staff was so helpful and accommodating for any of our needs or questions. They do have a limited food menu at the hotel but it was absolutely delicious! We ate on site both nights. The private onsen was fabulous and we were able to use twice daily. The floor mats were incredibly comfortable and we slept better here than most of the big hotels we stayed at in Tokyo. It took a little planning getting here via public transit but very much doable to get from here to Hakone and onward not having a private vehicle. This was our favorite stay in Japan.

6

Johannes

18 Oct 2025

·

Stayed 2 nights

Great staff and very nice place overall, especially the onsen was great. But the food was bad. And there’s nowhere else to eat at this location after 16.00 afaik. If you go here, bring your own food. You’re better off with 7-eleven snacks than with the overpriced tiny TV meals that the “restaurant” offers. Also the room had no working ac. Temperature was fine but humidity was 100. Pricing was not that transparent either, our +1 additional guest cost us more than the room itself but hotels app couldn’t tell to us. So it would’ve been cheaper for us to get two rooms than accommodate whole group in same room. Don’t get me wrong, the staff and place is lovely and exactly what the images tell, but be prepared with your own catering.

8

Renee

2 Apr 2025

·

Stayed 1 night

The water had a wierd smell, the onsen was boiling hot to the point where we couldn't tolerate it, and the food was not good. All 3 of us got food poisoning from the "traditional Japanese breakfast " they served

6

Monika

27 Mar 2025

·

Stayed 2 nights

The property is hard to get to unless you have a car. The onsens.can.omly be reserved for 50 mins in the evening and while there is a restaurant, the options are very.lkmited.

8

Shinichiro

21 Sept 2025

·

Stayed 1 night

周辺には飲食店は無いので夕食はどこかで済ませてから来るか買ってくるかが必須。貸切風呂は湯温が低くぬるいからこれからのシーズンは風邪ひかない様に注意。カップラーメンなどの軽食は置いてあるが高い。朝食は和食と洋食の選択制。スタッフは外国の方で日本人スタッフは居ないが、特に何の支障もない。

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8

William

15 Jan 2025

·

Stayed 1 night

Our stay was great, it was a beautiful and quiet place. The Onsen itself was perfect. I think the only downside was the food was just ok. We were expecting more food options in the area, but when we realized there wasn’t anything close by, we ate at the hotel, and the food wasn’t bad but it wasn’t great either. The breakfast was decent and they give you a lot of food. The dinner though, I’m pretty sure the pizza I had was microwaved. The staff were great and were very nice. We will probably stay here again in the future.

4

MIURA

28 Mar 2025

·

Stayed 1 night

部屋やホテル自体はキレイでした。ホテルのレストランは微妙で場所が不便なところにあるため、周辺に飲食店も無かった為、バスで少し移動したところの飲食店へ行きました。英語しか話せないスタッフもおり、完全に外国の方向けのホテルでした。スタッフの方はいい方でしたが、日本人には少し物足りないと思います。英語表記では温泉とありますが、お風呂は温泉では無かったと思います。泊まるところだけと割り切ればよいかもしれません。

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6

Gunhild

18 Jul 2024

·

Stayed 1 night

It would have been Nice with a restaurant at the hotel

10

Carolina

2 Oct 2025

·

Stayed 1 night

The bedroom is exactly as shown in the pictures, and the staff are friendly. We had a great time as a family in the private onsen, and the Japanese breakfast was amazing.

8

elisa

12 Aug 2024

·

Stayed 1 night

Tout était bien sauf qu’il n’y avait pas de restaurant. La seule nourriture proposée était une minuscule foccacia vraiment pas bonne. Aucun restaurant proche, il fallait faire une grande marche et tout était fermé! on aurait aimé être prévenus et apporter nos provisions. Le onsen privatif était super. La chambre grande et les futons confortables.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $65	2 $73	3
4 $127	5 $112	6 $116	7 $120	8 $115	9 $115	10 $216
11 $233	12 $138	13 $137	14 $133	15 $137	16 $128	17 $208
18 $158	19 $165	20 $165	21 $158	22 $189	23 $197	24 $306
25 $171	26 $171	27 $166	28 $169	29 $169	30 $169	31 $282

YuYu Hakone - Private Open Air Onsen Usage Guaranteed

About this property

Location

Room options

Traditional Room, Multiple Beds, Garden View

Family Room

Guest reviews of YuYu Hakone - Private Open Air Onsen Usage Guaranteed

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about YuYu Hakone - Private Open Air Onsen Usage Guaranteed

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24 $107	25	26
27 $85	28 $62	29 $62	30 $70