YuYu Hakone - Private Open Air Onsen Usage Guaranteed
From
US$149
/ night
Select dates to see prices and availability
From
US$149
/ night
About this property
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and barbecue grills.
Amenities
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and barbecue grills.
Business amenities
Featured amenities include multilingual staff and luggage storage. Free self parking is available onsite.
Dining
Japanese breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Rooms
Make yourself at home in one of the 15 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have bidets and hair dryers.
Location
With a stay at YuYu Hakone - Private Open Air Onsen Usage Guaranteed in Hakone (Motohakone), you'll be within a 5-minute drive of Lake Ashi and Ōwakudani. This ryokan is 8 mi (12.9 km) from Hakone Hot Springs and 10.7 mi (17.3 km) from Gotemba Premium Outlets.
What's nearby
Sengokuhara Onsen(0.2 Miles)
Lake Ashi(0.6 Miles)
Hakone Pirate Ship(0.7 Miles)
Hakone Visitor Center(0.8 Miles)
Hakone Ropeway(1.3 Miles)
Ōwakudani(1.4 Miles)
Kuzuryu Shrine(1.6 Miles)
Daihakone Country Club(2.1 Miles)
Sengokuhara Susuki Prairie(2.3 Miles)
Hakone Komagatake Ropeway(2.6 Miles)
Pola Museum of Art(2.6 Miles)
Hakone-en Aquarium(2.7 Miles)
Hakonejinja Mototsumiya(2.9 Miles)
Lalique Museum Hakone(3.2 Miles)
Hakone Venetian Glass Museum(3.5 Miles)
Haneda Airport (HND)(67.5 Miles)
Narita Intl. Airport (NRT)(108.9 Miles)
Parking
Restaurant
Non-smoking rooms
Room service
Tour desk
Housekeeping
Location
159-22 Motohakone, Motohakone, Hakone, Ashigarashimo District, Japan
Sengokuhara Onsen (0.2 Miles)
Lake Ashi (0.6 Miles)
Hakone Pirate Ship (0.7 Miles)
Hakone Visitor Center (0.8 Miles)
Hakone Ropeway (1.3 Miles)
Ōwakudani (1.4 Miles)
Room options
7
Family Room
Room details
6× Futon Beds
Sleeps 6
Air ConditioningHeatingWi-Fi (Free)
9
Traditional Room, Multiple Beds, Garden View
Room details
4× Futon Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of YuYu Hakone - Private Open Air Onsen Usage Guaranteed
8.1
Very good
Based on 376 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At YuYu Hakone - Private Open Air Onsen Usage Guaranteed, travelers often commend the warm, helpful staff and the peaceful setting, while many appreciate spacious tatami rooms and bookable private outdoor baths that offer a relaxing, distinctly Japanese experience.
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What guests think
At YuYu Hakone - Private Open Air Onsen Usage Guaranteed, travelers often commend the warm, helpful staff and the peaceful setting, while many appreciate spacious tatami rooms and bookable private outdoor baths that offer a relaxing, distinctly Japanese experience.
Bath access generally requires reserved time slots, and many rooms do not have in-room showers. The property sits near Lake Ashi with bus access, but it can feel remote with longer transfers from train stations and few nearby eateries. On-site dining is limited; breakfast is often praised, while dinner options and value receive mixed feedback. Expect a calm, service-focused stay with traditional comforts.
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AI-generated summary based on recent guest reviews
Facilities
Bookable private outdoor baths are widely praised, with time slots required and, at times, only one bath available. Showers are in shared bathing areas, and a few reviews cite maintenance issues or question whether the water is a natural hot spring.
Related guest reviews
6
Johannes
18 Oct 2025
·
Stayed 2 nights
Great staff and very nice place overall, especially the onsen was great. But the food was bad. And there’s nowhere else to eat at this location after 16.00 afaik. If you go here, bring your own food. You’re better off with 7-eleven snacks than with the overpriced tiny TV meals that the “restaurant” offers. Also the room had no working ac. Temperature was fine but humidity was 100. Pricing was not that transparent either, our +1 additional guest cost us more than the room itself but hotels app couldn’t tell to us. So it would’ve been cheaper for us to get two rooms than accommodate whole group in same room. Don’t get me wrong, the staff and place is lovely and exactly what the images tell, but be prepared with your own catering.
Great staff and very nice place overall, especially the onsen was great. But the food was bad. And there’s nowhere else to eat at this location after 16.00 afaik. If you go here, bring your own food. You’re better off with 7-eleven snacks than with the overpriced tiny TV meals that the “restaurant” offers. Also the room had no working ac. Temperature was fine but humidity was 100. Pricing was not that transparent either, our +1 additional guest cost us more than the room itself but hotels app couldn’t tell to us. So it would’ve been cheaper for us to get two rooms than accommodate whole group in same room. Don’t get me wrong, the staff and place is lovely and exactly what the images tell, but be prepared with your own catering.
8
Renee
2 Apr 2025
·
Stayed 1 night
The water had a wierd smell, the onsen was boiling hot to the point where we couldn't tolerate it, and the food was not good. All 3 of us got food poisoning from the "traditional Japanese breakfast " they served
The water had a wierd smell, the onsen was boiling hot to the point where we couldn't tolerate it, and the food was not good. All 3 of us got food poisoning from the "traditional Japanese breakfast " they served
6
KU KAI
11 Feb 2025
·
Stayed 1 night
1、暖氣不足，上廁所冷死了 2、泡湯只有一間要預約，不方便
1、暖氣不足，上廁所冷死了 2、泡湯只有一間要預約，不方便
6
Monika
27 Mar 2025
·
Stayed 2 nights
The property is hard to get to unless you have a car. The onsens.can.omly be reserved for 50 mins in the evening and while there is a restaurant, the options are very.lkmited.
The property is hard to get to unless you have a car. The onsens.can.omly be reserved for 50 mins in the evening and while there is a restaurant, the options are very.lkmited.
10
Hidehiko
31 Dec 2025
·
Stayed 1 night
スタッフの皆さんが一生懸命で、心温まります。貸切露天風呂に脱衣スペースがないので、スリッパが水浸しになりました。貸切露天風呂は、屋外で時期的
スタッフの皆さんが一生懸命で、心温まります。貸切露天風呂に脱衣スペースがないので、スリッパが水浸しになりました。貸切露天風呂は、屋外で時期的
10
Darwin
11 Sept 2025
·
Stayed 2 nights
great staff, great room, showers are a shared space
great staff, great room, showers are a shared space
4
MIURA
28 Mar 2025
·
Stayed 1 night
部屋やホテル自体はキレイでした。 ホテルのレストランは微妙で場所が不便なところにあるため、周辺に飲食店も無かった為、バスで少し移動したところの飲食店へ行きました。 英語しか話せないスタッフもおり、完全に外国の方向けのホテルでした。 スタッフの方はいい方でしたが、日本人には少し物足りないと思います。 英語表記では温泉とありますが、 お風呂は温泉では無かったと思います。 泊まるところだけと割り切ればよいかもしれません。
部屋やホテル自体はキレイでした。 ホテルのレストランは微妙で場所が不便なところにあるため、周辺に飲食店も無かった為、バスで少し移動したところの飲食店へ行きました。 英語しか話せないスタッフもおり、完全に外国の方向けのホテルでした。 スタッフの方はいい方でしたが、日本人には少し物足りないと思います。 英語表記では温泉とありますが、 お風呂は温泉では無かったと思います。 泊まるところだけと割り切ればよいかもしれません。
10
MARVIN
14 Jan 2026
·
Stayed 2 nights
Friendly staff, and clean and spacious room. The outdoor bath was amazing
Friendly staff, and clean and spacious room. The outdoor bath was amazing
6
HIROAKI
7 Sept 2024
·
Stayed 2 nights
全体的にきれいな施設で、ペットも宿泊可能で価格もお手頃な点は良いと思います。予約制の露天風呂ですが、温泉ではないと思います。確かに日本語で温泉の文字はなく、露天風呂、英語でonsenと記載されていたので嘘ではないのかもしれませんが。。 箱根の温泉に入りたかったので、ちょっと残念でした。 あと、部屋のテレビが地上波が映りませんでした。YouTubeなどは見れましたので、まあ良かったです。
全体的にきれいな施設で、ペットも宿泊可能で価格もお手頃な点は良いと思います。予約制の露天風呂ですが、温泉ではないと思います。確かに日本語で温泉の文字はなく、露天風呂、英語でonsenと記載されていたので嘘ではないのかもしれませんが。。 箱根の温泉に入りたかったので、ちょっと残念でした。 あと、部屋のテレビが地上波が映りませんでした。YouTubeなどは見れましたので、まあ良かったです。
8
Paulo
21 Nov 2025
·
Stayed 2 nights
Limpo e agradável. Embora você possa agendar o seu onsen privado, aproveite a ocasião para tomar banho. Não há chuveiros nos quartos. Só de uso comum (não individual)
Limpo e agradável. Embora você possa agendar o seu onsen privado, aproveite a ocasião para tomar banho. Não há chuveiros nos quartos. Só de uso comum (não individual)
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and common areas are generally clean and well kept. Some guests noted lapses in shared facilities (e.g., bath areas, guest microwave) or occasional odors.
Related guest reviews
4
Vincent
12 Dec 2025
·
Stayed 1 night
Ceci devait etre l'étape plaisir du voyage, nous avions reservé cet hotel beaucoup plus cher que les autres hotels que nous avons reservés au Japon, en esperant avoir une experience un peu plus "deluxe", mais nous avons éte décus. - L'equipement mis a disposition des clients pour se restaurer etait sale et sentait mauvais (et particulierement le micro-ondes) - La chambre laissait a desirer et etait tres basique, le onsen etait agreable mais la douche n'etait pas presentable (tapis de bain non-remplacé et tout mouillé donc inutile) - Nous avions fait une demande en amont de notre arrivée pour un horaire d'onsen specifique qui nous avait ete confirme par message et au final en arrivant ceci n'avait pas ete respecte et nous avons du nous conformer avec le seul horaire restant - Pas de douche dans la chambre Bref, ce qui devait etre l'etape plaisir a fini par etre la plus decevante. La seule raison pour laquelle je ne mets pas 1 etoile est parce que le personnel etait aimable
Ceci devait etre l'étape plaisir du voyage, nous avions reservé cet hotel beaucoup plus cher que les autres hotels que nous avons reservés au Japon, en esperant avoir une experience un peu plus "deluxe", mais nous avons éte décus. - L'equipement mis a disposition des clients pour se restaurer etait sale et sentait mauvais (et particulierement le micro-ondes) - La chambre laissait a desirer et etait tres basique, le onsen etait agreable mais la douche n'etait pas presentable (tapis de bain non-remplacé et tout mouillé donc inutile) - Nous avions fait une demande en amont de notre arrivée pour un horaire d'onsen specifique qui nous avait ete confirme par message et au final en arrivant ceci n'avait pas ete respecte et nous avons du nous conformer avec le seul horaire restant - Pas de douche dans la chambre Bref, ce qui devait etre l'etape plaisir a fini par etre la plus decevante. La seule raison pour laquelle je ne mets pas 1 etoile est parce que le personnel etait aimable
10
DAVID
28 Sept 2025
·
Stayed 1 night
Great hot spring and family friendly.
Great hot spring and family friendly.
8
Tal
26 Nov 2025
·
Stayed 2 nights
The room was clean and spacious. The onsen was great.
The room was clean and spacious. The onsen was great.
10
Jonathan
3 Oct 2025
·
Stayed 2 nights
Les lieux étaient propres et calmes et le personnel était très accueillant et à l’écoute
Les lieux étaient propres et calmes et le personnel était très accueillant et à l’écoute
10
Bryant
12 Nov 2025
·
Stayed 3 nights
Friendly staff, clean rooms
Friendly staff, clean rooms
10
MARVIN
14 Jan 2026
·
Stayed 2 nights
Friendly staff, and clean and spacious room. The outdoor bath was amazing
Friendly staff, and clean and spacious room. The outdoor bath was amazing
6
HIROAKI
7 Sept 2024
·
Stayed 2 nights
全体的にきれいな施設で、ペットも宿泊可能で価格もお手頃な点は良いと思います。予約制の露天風呂ですが、温泉ではないと思います。確かに日本語で温泉の文字はなく、露天風呂、英語でonsenと記載されていたので嘘ではないのかもしれませんが。。 箱根の温泉に入りたかったので、ちょっと残念でした。 あと、部屋のテレビが地上波が映りませんでした。YouTubeなどは見れましたので、まあ良かったです。
全体的にきれいな施設で、ペットも宿泊可能で価格もお手頃な点は良いと思います。予約制の露天風呂ですが、温泉ではないと思います。確かに日本語で温泉の文字はなく、露天風呂、英語でonsenと記載されていたので嘘ではないのかもしれませんが。。 箱根の温泉に入りたかったので、ちょっと残念でした。 あと、部屋のテレビが地上波が映りませんでした。YouTubeなどは見れましたので、まあ良かったです。
8
Paulo
21 Nov 2025
·
Stayed 2 nights
Limpo e agradável. Embora você possa agendar o seu onsen privado, aproveite a ocasião para tomar banho. Não há chuveiros nos quartos. Só de uso comum (não individual)
Limpo e agradável. Embora você possa agendar o seu onsen privado, aproveite a ocasião para tomar banho. Não há chuveiros nos quartos. Só de uso comum (não individual)
10
Regina
7 Jul 2024
·
Stayed 1 night
Beautiful grounds, clean, comfortable, roomy, relaxing. Friendly, helpful staff. Lovely amenities. Room has tea, kettle, cups, cookies, robes. Onsite private onsen.
Beautiful grounds, clean, comfortable, roomy, relaxing. Friendly, helpful staff. Lovely amenities. Room has tea, kettle, cups, cookies, robes. Onsite private onsen.
6
sylviane
15 Aug 2025
·
Stayed 2 nights
Malgré un service impeccable et un personnel tres accueillant, le sejour reste assez decevant. L'ambiance generale correspond plus a celle d'une auberge de jeunesse qu'a un hotel. On ne peut avoir acces a un onsen qu'en le reservant et le bain est tres limité ( et pas toujours vraiment propre!). Le prix pratiqué a cette periode de l'annee ( o bon) est excessif.
Malgré un service impeccable et un personnel tres accueillant, le sejour reste assez decevant. L'ambiance generale correspond plus a celle d'une auberge de jeunesse qu'a un hotel. On ne peut avoir acces a un onsen qu'en le reservant et le bain est tres limité ( et pas toujours vraiment propre!). Le prix pratiqué a cette periode de l'annee ( o bon) est excessif.
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AI-generated summary based on recent guest reviews
Rooms
Traditional tatami rooms are typically spacious, quiet, and comfortable, with futon bedding and some balconies. Many lack in-room showers (bathing is in the onsen area), and a few mention minor maintenance or door noise.
Related guest reviews
6
Helle Bill
9 Jun 2025
·
Stayed 3 nights
Typisk japansk hotel med tynde madrasser på gulvet, lavt bord og stole uden ben - ikke beregnet til høje eller kraftige mennesker. Ingen bad på værelset, men nede i kælderen. Onsen-badet er dejligt. Maden - aftensmad og morgenmad er meget kedeligt, og aftensmaden i meget små portioner. Personalet er meget venligt og servicemindet.
Typisk japansk hotel med tynde madrasser på gulvet, lavt bord og stole uden ben - ikke beregnet til høje eller kraftige mennesker. Ingen bad på værelset, men nede i kælderen. Onsen-badet er dejligt. Maden - aftensmad og morgenmad er meget kedeligt, og aftensmaden i meget små portioner. Personalet er meget venligt og servicemindet.
10
Gabriela
14 Sept 2024
·
Stayed 1 night
The hot spring was nice and clean and you get a private time slot, which is very nice. The rooms are cozy and have a balcony, Netflix etc. the staff is friendly and helpful. All in all a very nice experience.
The hot spring was nice and clean and you get a private time slot, which is very nice. The rooms are cozy and have a balcony, Netflix etc. the staff is friendly and helpful. All in all a very nice experience.
10
Ezra
7 Nov 2025
·
Stayed 2 nights
The room was very nice, has a balcony, television, some smaller closets, tatami matress, a middle size table with floor chairs and futons. The staff was exceptional friendly and helpful. The only thing that bothers us, was our entry room door, it was very loud while opening, we think it needs some oiling, but besides that, everything was very pleasent.
The room was very nice, has a balcony, television, some smaller closets, tatami matress, a middle size table with floor chairs and futons. The staff was exceptional friendly and helpful. The only thing that bothers us, was our entry room door, it was very loud while opening, we think it needs some oiling, but besides that, everything was very pleasent.
10
a
2 Jul 2025
·
Stayed 1 night
As of July 2025 the private onsen are BRAND NEW, the staff told me they just redid them . Do not different than the photos online, but still extremely comfortable. This place is excellent, the staff was very friendly and the room was spacious and so quiet. Very good value
As of July 2025 the private onsen are BRAND NEW, the staff told me they just redid them . Do not different than the photos online, but still extremely comfortable. This place is excellent, the staff was very friendly and the room was spacious and so quiet. Very good value
4
???
7 Jan 2025
·
Stayed 2 nights
せっかくの箱根なのに、お風呂の自由があまりきかなかった。家族風呂を使用する1回のみしか温泉につかれず、何度も入りたかったので不満です。 部屋もそんなに大きくなく、人数押し込まれた感があります。 建物自体も古く、掃除も行き届いているわけではない。 従業員さんが外国の方なので、日本人向けではないんだろうと推察できる旅館でした。食器の使い方、案内表示、サービス内容、日本人がテコ入れを全くしてない感じがしました。 ただ、外国の方ではありましたが、従業員さんはとても心を砕いてくださってるのがわかり、食事もとても柔軟に対応していただいた。それはとても感謝です。 でも申し訳ないけど、抹茶と煎茶は全く違うものなんです～！食後は煎茶が飲みたかった…
せっかくの箱根なのに、お風呂の自由があまりきかなかった。家族風呂を使用する1回のみしか温泉につかれず、何度も入りたかったので不満です。 部屋もそんなに大きくなく、人数押し込まれた感があります。 建物自体も古く、掃除も行き届いているわけではない。 従業員さんが外国の方なので、日本人向けではないんだろうと推察できる旅館でした。食器の使い方、案内表示、サービス内容、日本人がテコ入れを全くしてない感じがしました。 ただ、外国の方ではありましたが、従業員さんはとても心を砕いてくださってるのがわかり、食事もとても柔軟に対応していただいた。それはとても感謝です。 でも申し訳ないけど、抹茶と煎茶は全く違うものなんです～！食後は煎茶が飲みたかった…
6
Kei
9 Apr 2025
·
Stayed 2 nights
Onsen was excellent. But they only have private onsen outdoors. No extra onsen. We loved how it was close to Lake Ashi, but if that's not the only place you are going... transportaiton may become a problem. This location is more than 50 bus stops from the train station. You pass all of the local areas and stores. This location has strong Onsen smell, and our room had a broken faucet... It was okay but we will not use this location for our next visit. Dining option is only at this hotel as you can't find anyting near by, and although their food was good, it seemed expensive for what you get. But again, perfect for a short 2-day trip of Lake Ashi and ropeway and some time in Onsen. That's all we did and could do as it was very cold and snowing when we visited.
Onsen was excellent. But they only have private onsen outdoors. No extra onsen. We loved how it was close to Lake Ashi, but if that's not the only place you are going... transportaiton may become a problem. This location is more than 50 bus stops from the train station. You pass all of the local areas and stores. This location has strong Onsen smell, and our room had a broken faucet... It was okay but we will not use this location for our next visit. Dining option is only at this hotel as you can't find anyting near by, and although their food was good, it seemed expensive for what you get. But again, perfect for a short 2-day trip of Lake Ashi and ropeway and some time in Onsen. That's all we did and could do as it was very cold and snowing when we visited.
6
Ernesto
4 May 2025
·
Stayed 2 nights
The hotel Is un the middle of nowhere and the options to eat there was too expensive. the Onsen was amazing but one use of 50 minutes per day The room did not have bath o shower, only Toilet and sink
The hotel Is un the middle of nowhere and the options to eat there was too expensive. the Onsen was amazing but one use of 50 minutes per day The room did not have bath o shower, only Toilet and sink
10
Audrone
7 Nov 2024
·
Stayed 1 night
This is a traditional ryoken located in a tucked away area. We took a taxi to get there because it was raining but were able to leave by bus. The private onsen was lovely, big and beautifully built. We slept really well in the comfortable tatami room and futon bed.
This is a traditional ryoken located in a tucked away area. We took a taxi to get there because it was raining but were able to leave by bus. The private onsen was lovely, big and beautifully built. We slept really well in the comfortable tatami room and futon bed.
8
Paulo
21 Nov 2025
·
Stayed 2 nights
Limpo e agradável. Embora você possa agendar o seu onsen privado, aproveite a ocasião para tomar banho. Não há chuveiros nos quartos. Só de uso comum (não individual)
Limpo e agradável. Embora você possa agendar o seu onsen privado, aproveite a ocasião para tomar banho. Não há chuveiros nos quartos. Só de uso comum (não individual)
10
Luke
19 Feb 2026
·
Stayed 1 night
We loved the onsen hot bath outside, the room was spacious and comfortable. The staff were very polite and helpful, and the food was good including the Japanese breakfast set and the udon we ate for dinner
We loved the onsen hot bath outside, the room was spacious and comfortable. The staff were very polite and helpful, and the food was good including the Japanese breakfast set and the udon we ate for dinner
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AI-generated summary based on recent guest reviews
Service
Service is often described as warm, attentive, and accommodating, with staff going above and beyond. A few reviews mention language barriers, limited staffing at times, or uneven professionalism.
Related guest reviews
6
TAKASHI
5 May 2025
·
Stayed 1 night
日本語の細かいことはあまり通じない。 例えばシャトルバスと公共バスの違いが分からない。ルームサービスも部屋で食べれませんでした。
日本語の細かいことはあまり通じない。 例えばシャトルバスと公共バスの違いが分からない。ルームサービスも部屋で食べれませんでした。
10
Brian
23 Feb 2026
·
Stayed 2 nights
Staff is extremely courteous and helpful. Very nice stay!
Staff is extremely courteous and helpful. Very nice stay!
8
Gerardo
28 Oct 2025
·
Stayed 2 nights
Room very clean. Failities are not new but well preserved. The staff was incredibly helpful and friendly. The location is a 20 min walk from the lake. Easy access with bus.
Room very clean. Failities are not new but well preserved. The staff was incredibly helpful and friendly. The location is a 20 min walk from the lake. Easy access with bus.
10
Naranchimeg
19 Sept 2024
·
Stayed 1 night
I had an exceptional experience at this hotel during my recent stay. The check-in and check-out processes were smooth and hassle-free, and my room was impeccably clean and comfortable. However, what truly set this hotel apart was the outstanding service provided by the staff. As a solo traveler without a car, I was concerned about finding a place to eat dinner. The hotel manager kindly offered to personally drive me to a nearby restaurant, and even made a stop at a convenience store along the way so that I could pick up some necessities. This level of personalized attention and care went above and beyond my expectations, and made my stay truly memorable. I highly recommend this hotel to anyone visiting the area. The staff's dedication to providing exceptional service and making guests feel at home is truly remarkable, and I can't thank them enough for their kindness and hospitality.
I had an exceptional experience at this hotel during my recent stay. The check-in and check-out processes were smooth and hassle-free, and my room was impeccably clean and comfortable. However, what truly set this hotel apart was the outstanding service provided by the staff. As a solo traveler without a car, I was concerned about finding a place to eat dinner. The hotel manager kindly offered to personally drive me to a nearby restaurant, and even made a stop at a convenience store along the way so that I could pick up some necessities. This level of personalized attention and care went above and beyond my expectations, and made my stay truly memorable. I highly recommend this hotel to anyone visiting the area. The staff's dedication to providing exceptional service and making guests feel at home is truly remarkable, and I can't thank them enough for their kindness and hospitality.
10
Aparajita
29 Jul 2025
·
Stayed 1 night
Brilliant stay. The staff, Raven in particular went out of her way to make our stay delightful
Brilliant stay. The staff, Raven in particular went out of her way to make our stay delightful
6
HUBERT
21 Oct 2025
·
Stayed 3 nights
Hôtel ryokan/ Avec Onsen trew agréable - peu de personnel voire absence lors du Check out. Pas de mis en place des futons / de nettoyage de chambre. Le plus : Emplacement à50 m des bus / cadre verdoyant et très calme . Malgré
Hôtel ryokan/ Avec Onsen trew agréable - peu de personnel voire absence lors du Check out. Pas de mis en place des futons / de nettoyage de chambre. Le plus : Emplacement à50 m des bus / cadre verdoyant et très calme . Malgré
10
Caroline
13 Jun 2025
·
Stayed 4 nights
Staff was attentive, prompt, and kind. I stayed for four nights; one night I had forgotten to book a time slot for the onsen, and they still made sure I had one later in the evening. Above and beyond. Thanks!
Staff was attentive, prompt, and kind. I stayed for four nights; one night I had forgotten to book a time slot for the onsen, and they still made sure I had one later in the evening. Above and beyond. Thanks!
10
Omar
15 Jul 2024
·
Stayed 1 night
The staff were really helpful. They were literally running around for us. The onsen was really nice. The staff let us stay an extra couple of hours, which was considerate. The rooms were comfortable. It was a very relaxing stay. Dilly and Michael
The staff were really helpful. They were literally running around for us. The onsen was really nice. The staff let us stay an extra couple of hours, which was considerate. The rooms were comfortable. It was a very relaxing stay. Dilly and Michael
10
Anthony
11 Oct 2025
·
Stayed 1 night
I would stay here a million times, the staff were super friendly and the location is just perfect. You could hear a pin drop! Quiet, relaxing and peaceful.
I would stay here a million times, the staff were super friendly and the location is just perfect. You could hear a pin drop! Quiet, relaxing and peaceful.
10
Luke
19 Feb 2026
·
Stayed 1 night
We loved the onsen hot bath outside, the room was spacious and comfortable. The staff were very polite and helpful, and the food was good including the Japanese breakfast set and the udon we ate for dinner
We loved the onsen hot bath outside, the room was spacious and comfortable. The staff were very polite and helpful, and the food was good including the Japanese breakfast set and the udon we ate for dinner
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AI-generated summary based on recent guest reviews
Location
Near Lake Ashi with a bus stop close by, offering a restful base in nature. It can feel remote, with longer journeys from train stations and limited dining options nearby.
Related guest reviews
8
Pierrick
3 Nov 2024
·
Stayed 1 night
Hôtel ou l’on peut privatiser un onsen. On y circule en chausson (pas de chaussures) on dors sur des tatamis : une vrai expérience japonaise. Par contre très loin d’hakone et de Odawara (gare) et il n’y a pas de service de restauration le soir (et difficile de trouver un restaurant ) mais l’établissement propose des soupes déshydratées qui font le job
Hôtel ou l’on peut privatiser un onsen. On y circule en chausson (pas de chaussures) on dors sur des tatamis : une vrai expérience japonaise. Par contre très loin d’hakone et de Odawara (gare) et il n’y a pas de service de restauration le soir (et difficile de trouver un restaurant ) mais l’établissement propose des soupes déshydratées qui font le job
10
Zoozoo
25 Jun 2024
·
Stayed 1 night
整個飯店都被樹林圍繞 交通方便在公車站旁下車就看到了 早餐非常好吃 推 旅館溫泉採預約制家人可以一起泡湯 房間蠻新的 工作人員非常熱情
整個飯店都被樹林圍繞 交通方便在公車站旁下車就看到了 早餐非常好吃 推 旅館溫泉採預約制家人可以一起泡湯 房間蠻新的 工作人員非常熱情
10
Hoon
7 Feb 2026
·
Stayed 2 nights
친절한 직원, 넓은 객실, 예약식 온천, 모두 좋았어요!! 교통이 불편한게 조금 흠이라면 흠인데.. 다음에도 재방문 고려중이에요~
친절한 직원, 넓은 객실, 예약식 온천, 모두 좋았어요!! 교통이 불편한게 조금 흠이라면 흠인데.. 다음에도 재방문 고려중이에요~
8
Ashton
30 May 2025
·
Stayed 2 nights
Very quiet area. Take a bus down to the lake to go for a hike or chill. Not much at the nearest marina but you can walk to Main Marina where all the ships and people visit for great pictures.
Very quiet area. Take a bus down to the lake to go for a hike or chill. Not much at the nearest marina but you can walk to Main Marina where all the ships and people visit for great pictures.
8
Gerardo
28 Oct 2025
·
Stayed 2 nights
Room very clean. Failities are not new but well preserved. The staff was incredibly helpful and friendly. The location is a 20 min walk from the lake. Easy access with bus.
Room very clean. Failities are not new but well preserved. The staff was incredibly helpful and friendly. The location is a 20 min walk from the lake. Easy access with bus.
10
Marketa
26 Apr 2025
·
Stayed 2 nights
Excelent staff, going above and beyond to help and provide everything guests need. Super friendly and approachable. The facility is on the bus line to the lake and to the topelines so it is very convenient as well. Plus private daily onsen. You cant beat that!
Excelent staff, going above and beyond to help and provide everything guests need. Super friendly and approachable. The facility is on the bus line to the lake and to the topelines so it is very convenient as well. Plus private daily onsen. You cant beat that!
6
HUBERT
21 Oct 2025
·
Stayed 3 nights
Hôtel ryokan/ Avec Onsen trew agréable - peu de personnel voire absence lors du Check out. Pas de mis en place des futons / de nettoyage de chambre. Le plus : Emplacement à50 m des bus / cadre verdoyant et très calme . Malgré
Hôtel ryokan/ Avec Onsen trew agréable - peu de personnel voire absence lors du Check out. Pas de mis en place des futons / de nettoyage de chambre. Le plus : Emplacement à50 m des bus / cadre verdoyant et très calme . Malgré
10
James
16 Apr 2025
·
Stayed 2 nights
Very hospitable. Bus stop right outside the ryokan
Very hospitable. Bus stop right outside the ryokan
6
Kei
9 Apr 2025
·
Stayed 2 nights
Onsen was excellent. But they only have private onsen outdoors. No extra onsen. We loved how it was close to Lake Ashi, but if that's not the only place you are going... transportaiton may become a problem. This location is more than 50 bus stops from the train station. You pass all of the local areas and stores. This location has strong Onsen smell, and our room had a broken faucet... It was okay but we will not use this location for our next visit. Dining option is only at this hotel as you can't find anyting near by, and although their food was good, it seemed expensive for what you get. But again, perfect for a short 2-day trip of Lake Ashi and ropeway and some time in Onsen. That's all we did and could do as it was very cold and snowing when we visited.
Onsen was excellent. But they only have private onsen outdoors. No extra onsen. We loved how it was close to Lake Ashi, but if that's not the only place you are going... transportaiton may become a problem. This location is more than 50 bus stops from the train station. You pass all of the local areas and stores. This location has strong Onsen smell, and our room had a broken faucet... It was okay but we will not use this location for our next visit. Dining option is only at this hotel as you can't find anyting near by, and although their food was good, it seemed expensive for what you get. But again, perfect for a short 2-day trip of Lake Ashi and ropeway and some time in Onsen. That's all we did and could do as it was very cold and snowing when we visited.
10
Anthony
11 Oct 2025
·
Stayed 1 night
I would stay here a million times, the staff were super friendly and the location is just perfect. You could hear a pin drop! Quiet, relaxing and peaceful.
I would stay here a million times, the staff were super friendly and the location is just perfect. You could hear a pin drop! Quiet, relaxing and peaceful.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is often praised, but on-site dinner is limited and quality/value vary; nearby restaurants are scarce or close early. Many guests recommend bringing food or confirming availability in advance.
Related guest reviews
10
Sadie
28 Oct 2024
·
Stayed 2 nights
We had an amazing stay here! The staff was so helpful and accommodating for any of our needs or questions. They do have a limited food menu at the hotel but it was absolutely delicious! We ate on site both nights. The private onsen was fabulous and we were able to use twice daily. The floor mats were incredibly comfortable and we slept better here than most of the big hotels we stayed at in Tokyo. It took a little planning getting here via public transit but very much doable to get from here to Hakone and onward not having a private vehicle. This was our favorite stay in Japan.
We had an amazing stay here! The staff was so helpful and accommodating for any of our needs or questions. They do have a limited food menu at the hotel but it was absolutely delicious! We ate on site both nights. The private onsen was fabulous and we were able to use twice daily. The floor mats were incredibly comfortable and we slept better here than most of the big hotels we stayed at in Tokyo. It took a little planning getting here via public transit but very much doable to get from here to Hakone and onward not having a private vehicle. This was our favorite stay in Japan.
6
Johannes
18 Oct 2025
·
Stayed 2 nights
Great staff and very nice place overall, especially the onsen was great. But the food was bad. And there’s nowhere else to eat at this location after 16.00 afaik. If you go here, bring your own food. You’re better off with 7-eleven snacks than with the overpriced tiny TV meals that the “restaurant” offers. Also the room had no working ac. Temperature was fine but humidity was 100. Pricing was not that transparent either, our +1 additional guest cost us more than the room itself but hotels app couldn’t tell to us. So it would’ve been cheaper for us to get two rooms than accommodate whole group in same room. Don’t get me wrong, the staff and place is lovely and exactly what the images tell, but be prepared with your own catering.
Great staff and very nice place overall, especially the onsen was great. But the food was bad. And there’s nowhere else to eat at this location after 16.00 afaik. If you go here, bring your own food. You’re better off with 7-eleven snacks than with the overpriced tiny TV meals that the “restaurant” offers. Also the room had no working ac. Temperature was fine but humidity was 100. Pricing was not that transparent either, our +1 additional guest cost us more than the room itself but hotels app couldn’t tell to us. So it would’ve been cheaper for us to get two rooms than accommodate whole group in same room. Don’t get me wrong, the staff and place is lovely and exactly what the images tell, but be prepared with your own catering.
8
Renee
2 Apr 2025
·
Stayed 1 night
The water had a wierd smell, the onsen was boiling hot to the point where we couldn't tolerate it, and the food was not good. All 3 of us got food poisoning from the "traditional Japanese breakfast " they served
The water had a wierd smell, the onsen was boiling hot to the point where we couldn't tolerate it, and the food was not good. All 3 of us got food poisoning from the "traditional Japanese breakfast " they served
6
Monika
27 Mar 2025
·
Stayed 2 nights
The property is hard to get to unless you have a car. The onsens.can.omly be reserved for 50 mins in the evening and while there is a restaurant, the options are very.lkmited.
The property is hard to get to unless you have a car. The onsens.can.omly be reserved for 50 mins in the evening and while there is a restaurant, the options are very.lkmited.
8
Shinichiro
21 Sept 2025
·
Stayed 1 night
周辺には飲食店は無いので夕食はどこかで済ませてから来るか買ってくるかが必須。 貸切風呂は湯温が低くぬるいからこれからのシーズンは風邪ひかない様に注意。 カップラーメンなどの軽食は置いてあるが高い。 朝食は和食と洋食の選択制。 スタッフは外国の方で日本人スタッフは居ないが、特に何の支障もない。
周辺には飲食店は無いので夕食はどこかで済ませてから来るか買ってくるかが必須。 貸切風呂は湯温が低くぬるいからこれからのシーズンは風邪ひかない様に注意。 カップラーメンなどの軽食は置いてあるが高い。 朝食は和食と洋食の選択制。 スタッフは外国の方で日本人スタッフは居ないが、特に何の支障もない。
8
William
15 Jan 2025
·
Stayed 1 night
Our stay was great, it was a beautiful and quiet place. The Onsen itself was perfect. I think the only downside was the food was just ok. We were expecting more food options in the area, but when we realized there wasn’t anything close by, we ate at the hotel, and the food wasn’t bad but it wasn’t great either. The breakfast was decent and they give you a lot of food. The dinner though, I’m pretty sure the pizza I had was microwaved. The staff were great and were very nice. We will probably stay here again in the future.
Our stay was great, it was a beautiful and quiet place. The Onsen itself was perfect. I think the only downside was the food was just ok. We were expecting more food options in the area, but when we realized there wasn’t anything close by, we ate at the hotel, and the food wasn’t bad but it wasn’t great either. The breakfast was decent and they give you a lot of food. The dinner though, I’m pretty sure the pizza I had was microwaved. The staff were great and were very nice. We will probably stay here again in the future.
4
MIURA
28 Mar 2025
·
Stayed 1 night
部屋やホテル自体はキレイでした。 ホテルのレストランは微妙で場所が不便なところにあるため、周辺に飲食店も無かった為、バスで少し移動したところの飲食店へ行きました。 英語しか話せないスタッフもおり、完全に外国の方向けのホテルでした。 スタッフの方はいい方でしたが、日本人には少し物足りないと思います。 英語表記では温泉とありますが、 お風呂は温泉では無かったと思います。 泊まるところだけと割り切ればよいかもしれません。
部屋やホテル自体はキレイでした。 ホテルのレストランは微妙で場所が不便なところにあるため、周辺に飲食店も無かった為、バスで少し移動したところの飲食店へ行きました。 英語しか話せないスタッフもおり、完全に外国の方向けのホテルでした。 スタッフの方はいい方でしたが、日本人には少し物足りないと思います。 英語表記では温泉とありますが、 お風呂は温泉では無かったと思います。 泊まるところだけと割り切ればよいかもしれません。
6
Gunhild
18 Jul 2024
·
Stayed 1 night
It would have been Nice with a restaurant at the hotel
It would have been Nice with a restaurant at the hotel
10
Carolina
2 Oct 2025
·
Stayed 1 night
The bedroom is exactly as shown in the pictures, and the staff are friendly. We had a great time as a family in the private onsen, and the Japanese breakfast was amazing.
The bedroom is exactly as shown in the pictures, and the staff are friendly. We had a great time as a family in the private onsen, and the Japanese breakfast was amazing.
8
elisa
12 Aug 2024
·
Stayed 1 night
Tout était bien sauf qu’il n’y avait pas de restaurant. La seule nourriture proposée était une minuscule foccacia vraiment pas bonne. Aucun restaurant proche, il fallait faire une grande marche et tout était fermé! on aurait aimé être prévenus et apporter nos provisions. Le onsen privatif était super. La chambre grande et les futons confortables.
Tout était bien sauf qu’il n’y avait pas de restaurant. La seule nourriture proposée était une minuscule foccacia vraiment pas bonne. Aucun restaurant proche, il fallait faire une grande marche et tout était fermé! on aurait aimé être prévenus et apporter nos provisions. Le onsen privatif était super. La chambre grande et les futons confortables.
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AI-generated summary based on recent guest reviews
10
Nina
5 days ago
·
Stayed 2 nights
If you want private onsen included in your stay, you should try YuYu. They offer 1 time free onsen for 50 minutes, or more if available slots. They also offer free Netflix if you want to take a slow morning/evening. Transportation to Togendai station (included with Hakone pass), then walk approximately 15 minutes to the hotel. Or direct bus/taxi, but not included with the Hakone pass. Overall great stay!
If you want private onsen included in your stay, you should try YuYu. They offer 1 time free onsen for 50 minutes, or more if available slots. They also offer free Netflix if you want to take a slow morning/evening. Transportation to Togendai station (included with Hakone pass), then walk approximately 15 minutes to the hotel. Or direct bus/taxi, but not included with the Hakone pass. Overall great stay!
10
Alexander Hvidberg
last week
·
Stayed 2 nights
Incredible stay. Friendly staff who all spoke english. Clean nice rooms and great spaceous private onsen. The breakfast was amazing, so was the dinner. The staff was helpful with anything asked of them. And then there was the cutest hotel cat. A cute orange tabby and I wish it would have been allowed to pet him. The room was simple but cozy. Two options for pillows in the room as well. If I return to Hakone, it is likely that I would stay here again. Would absolutely recommend Yuyu Onsen!
Incredible stay. Friendly staff who all spoke english. Clean nice rooms and great spaceous private onsen. The breakfast was amazing, so was the dinner. The staff was helpful with anything asked of them. And then there was the cutest hotel cat. A cute orange tabby and I wish it would have been allowed to pet him. The room was simple but cozy. Two options for pillows in the room as well. If I return to Hakone, it is likely that I would stay here again. Would absolutely recommend Yuyu Onsen!
8
Miri
last week
·
Stayed 2 nights
There were some minor differed maintenance issues and housekeeping issues but it was taken care of by the next morning.
There were some minor differed maintenance issues and housekeeping issues but it was taken care of by the next morning.
6
Todd
2 weeks ago
·
Stayed 2 nights
Very spacious room with lots of storage closets (could add hangers and hooks). I would have rated higher but no shower in room. Only private shower is during onsen session. Otherwise only public showers.
Very spacious room with lots of storage closets (could add hangers and hooks). I would have rated higher but no shower in room. Only private shower is during onsen session. Otherwise only public showers.
10
Helen
2 weeks ago
·
Stayed 2 nights
We absolutely loved this spot, its kind staff, and beautiful forest. There is a little cat named Ice- he is the manager.
We absolutely loved this spot, its kind staff, and beautiful forest. There is a little cat named Ice- he is the manager.
FAQs about YuYu Hakone - Private Open Air Onsen Usage Guaranteed
Is parking available at the property?
Free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
Japanese breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately JPY 2800 for adults and children.
Are pets allowed at the property?
Pets are allowed with a fee of JPY 3500 per pet, which may vary based on the length of stay. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 4:00 PM to midnight, and check-out is at 10:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.
What is the location of the property in relation to key landmarks?
The property is located within a 5-minute drive of Lake Ashi and Ōwakudani, approximately 10.7 miles from Gotemba Premium Outlets and 4.1 miles from Hakone Kowakien Yunessun.
What are the policies for guests staying with children?
Children are allowed at the property, and the minimum age for children to stay for free is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: 110.71752848971558USD
- 2026-11-16: 109.16542563027954USD
- 2026-11-17: 142.0572259682007USD
- 2026-11-18: 130.2951276272583USD
- 2026-11-19: 129.99612486993408USD
- 2026-11-20: 164.82902096591187USD
- 2026-11-21: 412.08763207116704USD
- 2026-11-22: 269.7229425903015USD
- 2026-11-23: 127.3582699300232USD
- 2026-11-24: 127.3582699300232USD
- 2026-11-25: 127.3582699300232USD
- 2026-11-26: 127.3582699300232USD
- 2026-11-27: 127.92566197604371USD
- 2026-11-28: 221.02004263247682USD
- 2026-11-29: 131.10232237409974USD
- 2026-11-30: 131.10232237409974USD
- 2026-12-01: 112.38204333312989USD
- 2026-12-02: 113.44339715193176USD
- 2026-12-03: 112.38204333312989USD
- 2026-12-04: 112.38204333312989USD
- 2026-12-05: 153.56666226943972USD
- 2026-12-06: 116.1261041875USD
- 2026-12-07: 117.06918404769898USD
- 2026-12-08: 116.1261041875USD
- 2026-12-09: 116.1261041875USD
- 2026-12-10: 117.25574117987061USD
- 2026-12-11: 116.1261041875USD
- 2026-12-12: 162.90679790664674USD
- 2026-12-13: 127.3582699300232USD
- 2026-12-14: 131.10232237409974USD
- 2026-12-15: 130.68137877017213USD
- 2026-12-16: 130.32021553300476USD
- 2026-12-17: 129.04571123373412USD
- 2026-12-18: 128.91885036538696USD
- 2026-12-19: 159.31106098983764USD
- 2026-12-20: 130.68137877017213USD
- 2026-12-21: 128.91885036538696USD
- 2026-12-22: 129.04571123373412USD
- 2026-12-23: 128.85691696347047USD
- 2026-12-24: 130.89330134777833USD
- 2026-12-25: 247.8483240704346USD
- 2026-12-26: 247.22841815130616USD
- 2026-12-27: 244.0106061867676USD
- 2026-12-28: 244.83143401950073USD
- 2026-12-29: 247.22841815130616USD
- 2026-12-30: 321.25730244622804USD
- 2026-12-31: 561.9404264401855USD
- 2027-01-01: 530.6689028014526USD
- 2027-01-02: 594.1813877991943USD
- 2027-01-03: 337.9321223961182USD
- 2027-01-04: 246.65365868811037USD
- 2027-01-05: 167.38623801098635USD
- 2027-01-06: 168.18543456863404USD
- 2027-01-07: 169.3979970556946USD
- 2027-01-08: 166.79300954309082USD
- 2027-01-09: 255.41752100927735USD
- 2027-01-10: 240.90566036206056USD
- 2027-01-11: 131.07239013925172USD
- 2027-01-12: 140.99940447270203USD
- 2027-01-13: 130.95747188778688USD
The front desk is open daily from 7:00 AM - midnight. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher
- Reservations are required for private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Fee for Japanese breakfast: approximately JPY 2800 for adults and JPY 2800 for children
- Pet fee: JPY 3500 per pet (varies based on length of stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
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Tour desk
Housekeeping
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Designated smoking area
Express check-in/check-out
Self laundry
Concierge Services
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Parking
Free parking
Parking Onsite
Internet
Free wi-fi
General
Room service
Restaurant
Non-smoking rooms
Picnic area/Tables
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Activities
Garden
Playground
Hiking
Outdoor Fireplace
Outdoor Furniture
Terrace