Hampton Inn St. Louis-Downtown (At the Gateway Arch)

Family-friendly amenities like the indoor pool, game room and a small fitness room are appreciated, and there’s an attached garage. Recurring issues include slow or malfunctioning elevators, tight paid parking, and the absence of a bar, hot tub or spa.

Many guests report clean rooms and common areas, but others cite musty odors, worn carpets, dirty or over-chlorinated pool areas, and occasional lapses such as soiled linens or missed servicing.

Many rooms offer arch views and comfortable beds, but the decor can feel dated, some rooms face a brick wall, traffic noise can carry, microwaves are typically not in-room, and water pressure or temperature control can be inconsistent.

Service is widely praised as friendly, accommodating and solution‑oriented, with staff often going above and beyond. A minority reported curt interactions, room-assignment/check-in problems, or slow maintenance responses.

Central, walkable base for the Gateway Arch, the Dome and Busch Stadium, with easy access to transit and highways. Some guests found the immediate area quiet or sketchy after hours, with limited nearby dining and occasional street racing noise.

Complimentary breakfast is often praised and generally well‑stocked, though some guests found items bland, cold or crowded at peak times. There’s no on‑site restaurant or bar, and late‑night dining nearby can be limited.