Name: Executive Residency by Best Western Navigator Inn & Suites
Address: 10210 Evergreen Way, Holly, Everett, Washington, United States of America, Everett, Snohomish County, US
Price range: $110–$155 per night
Rating: 8.33

What guests think

Across reviews of Executive Residency by Best Western Navigator Inn & Suites, guests praise friendly staff, spacious rooms with kitchenettes, and good breakfast, while noting recurring pool or hot tub problems, tight parking, street activity, and occasional cleanliness lapses.

Many find the location convenient for Boeing, Paine Field, and shopping, though several mention feeling uneasy outside after dark. Rooms are generally comfortable, but some report firm mattresses, thin walls or road noise, and dated elements. Overall, expect a well-equipped, budget-friendly stay with strong value, tempered by occasional maintenance hiccups and an urban setting.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub are popular when working, but multiple reviews cite closures, cold water, or strong chemicals; the small gym and free laundry are handy. Parking is limited/tight and can be difficult later in the evening.

Related guest reviews

10

William

Mar 9, 2025

·

Stayed 1 night

Breakfast was great. Like the amenities, jacuzzi. One recommendation, please allow the volume to work in the work out room televisions.

10

Ashtin

Jul 10, 2025

·

Stayed 1 night

Pool was good but hot tub chemicals burnt everyones eyes. Everything else was good at the hotel. Room was clean. Area was relatively safe.

10

Janea

Aug 14, 2025

·

Stayed 3 nights

The pool was cold and the hot tub didnt work while we were there a big part of picking this place as our daughter had surgery in seattle and we wanted her to be able to swim before surgery since she cant for 6 weeks after. Other than that the place was great breakfast was good waffles were coming out doughy each day not sure if it needs adjusted or what we tried leaving them on longer but still seemed doughy other than that we enjoyed it there the staff was very nice.

10

LACHIC

Feb 24, 2025

·

Stayed 3 nights

Pool or the jacuzzi was not working right that's the main things i went there for but everything else's was good

10

Leslie

Jul 15, 2025

·

Stayed 3 nights

Room was comfy, front desk was friendly and helpful! Pool was fun for the kids, but the bubbles in the hot tub wasn’t currently working, but thats ok. No ice machine on 2nd or 3rd floor, so getting ice was slightly a hassle!!!

6

Barbara

Jun 1, 2024

·

Stayed 3 nights

We were very disappointed when we arrived. No hot water, no hot tub or pool and only one towel in the bathroom for two people. We had booked this hotel because of all the good reviews, total disappointed there was no hot tub or pool available. Front desk said it was noted on their website but not on the Expedia/Hotels.cm site. Would not have booked. Hotel could have emailed us the info. Breakfast was excellent and so was our room itself.

10

Ashley

Jul 13, 2025

·

Stayed 1 night

Nice budget hotel, friendly staff and full service breakfast in the morning. Centrally located, parking is really my only complaint but staff are making sure only hotel guests are parking there.

10

Russell

Oct 9, 2025

·

Stayed 1 night

We absolutely loved it here. The hot tub and pool are open late and early. Everything was CLEAN!! The staff was excellent! And the breakfast was 1st rate. The room was large and comfortable with EXTREMELY HOT WATER!! We will be back

6

Andrea

Jun 1, 2025

·

Stayed 2 nights

The hotel was great! Breakfast was good, lots of options. I appreciated the crispy bacon. The rooms were clean and spacious for a family of 4. The pool was overchlorinated on Friday night, we let staff know after a few kids had burning eyes and coughs from being in the room for less than 5 mins. It stayed closed until Saturday afternoon and we tried again on Saturday evening and the air was still burning our eyes. Definitely a safety concern.

10

Maryann

Oct 15, 2025

·

Stayed 1 night

It was a great stay. Sad the pool wasn’t available at the time we were there.

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Cleanliness

Many guests describe very clean rooms and public spaces, yet there are recurring lapses such as unemptied trash, leftover items, odors, or missed details. Cleanliness feels inconsistent across rooms.

Related guest reviews

6

Conrad

May 27, 2025

·

Stayed 2 nights

It's not too bad for a budget motel. Rooms smell kind of musty. Pretty decent hot breakfast with waffle maker and actual eggs and bacon and potatoes in the morning.

6

keith

Aug 6, 2024

·

Stayed 1 night

Garbage can was still full from previous visits and had mold in it Found king black hair in bed and sheets were dirty

10

Nessa

Jun 25, 2025

·

Stayed 1 night

Garbage cans were not emptied in the room.

10

Marie

Jan 15, 2023

·

Stayed 1 night

Very clean! Staff were super friendly! We will definitely be back!

10

Jeannette M

Aug 9, 2024

·

Stayed 1 night

The room was spotless

2

Chris

Aug 21, 2025

·

Stayed 2 nights

While the customer service was perfectly fine, the condition of the room was definitely subpar (in our terms, terrible). First, upon arrival to the location, super sketchy. I was glad they had parking security to act as surveillance , but that only gave a minor reassurance. Secondly, upon entry to the room, there was a distinctive odor or smell that just screamed used room. It was a musky smell, like when your bedsheets have been used for about a week, or when someone decided it was okay to lay on the bed after being outside all day. There was no sense of a "clean" smell and it was very off-putting. I did not enjoy this stay at all and it was definitely not worth the $300+ stay.

4

Joanna

Jul 7, 2025

·

Stayed 1 night

Dirty room

10

Sasithorn Julie

Oct 22, 2025

·

Stayed 1 night

The staff were excellent. Clean room and comfortable beds. Not the newest facilities, but everything was well-maintained. Standard continental options, with a wide variety of breakfast choices, were well-maintained by the staff. Happy staying here and would stay again.

4

Nicole

Aug 8, 2024

·

Stayed 2 nights

The staff was absolutely wonderful and pleasant too talk to however, we were a same day booking and when we got there the room was not properly turned over. We didn’t check in until after 7:00 PM so there was plenty of time to clean. There was a dirty toothbrush on top of the safe in the closet. The bathroom was not clean. I carry Clorox wipes with me and had to wipe everything down. There was an unknown substance on the toilet and on the counter in the bathroom. We were also not given any towels. When we called down to have towels brought to the room, we were only brought 1 towel and a hand towel for 2 people. I ended up using the hand towel to dry off from the shower because by then we were tired and it wasn’t worth trying anymore.

4

Jessika

Sep 27, 2025

·

Stayed 2 nights

The over all stay was rine but the room was not clean at all. There was chewed gum left in multiple places. I told the front desk and they didn't offer to change rooms or anything. I had to ask for them to come re-clean 3x because they kept missing the spots. I eventually had to bring the cleaner in and show her.

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Rooms

Spacious suites with kitchenettes and some newly updated rooms; comfortable for families and longer stays. Tradeoffs include firm beds, thin walls or road noise, occasional dated fixtures, and spotty Wi-Fi for some.

Related guest reviews

10

Ray

Aug 9, 2025

·

Stayed 2 nights

Our king room was newly remodeled and had everything you need. Bed was very comfortable. The complimentary breakfast was wonderful and different choices each day. Location was very convenient

4

Christopher

Jul 29, 2025

·

Stayed 1 night

What were other reviewers looking at? Once you step out of the immediate lobby the elevators and hallways look run down. We clenched our teeth and opened the door to the room. The room itself was clean and presentable. However, the bed was hard as a rock. As a sufferer of degenerative disc disease and spinal stenosis, the night in that bed proved excruciating. We arose early after getting little sleep and went down to the breakfast area at the specified 6:00am start time to find very little set up. We settled for some cold cereal. The hot dishes were presented about 10 minutes later. We were eager to hit the road by then. The same sketchy people were lurking around the property who were noticed there the night prior. This hotel is set back a bit from the main drag and frankly felt a bit unsafe. There appeared to be people living out of their cars parked along this side street. No parking lot security was observed. It says a lot when even the front lobby door has to be locked after 9:00pm.

10

Daniel

Aug 6, 2025

·

Stayed 2 nights

This hotel has a nice little kitchen in the room which was really handy and a great way to save money on eating out. The bed was comfortable and the room was very clean and quiet

8

Karen

Aug 24, 2025

·

Stayed 1 night

Outdated

4

Tracey

May 30, 2023

·

Stayed 2 nights

The staff was friendly and accommodating. When I needed a can opener, one was brought to my room. When my keycard stopped working, it was cheerfully replaced. When we couldn’t find a parking spot, they found us one. Honestly, the staff was the only good thing about our stay, and they deserve praise. However… Our room was near the pool. The noise of the kids playing in the pool could clearly be heard in our room. It was so noisy! The pool closed at 10:00 pm, so we tried to go to sleep. That’s when we discovered how loud the fridge and freezer are. The high-pitched whining was so loud that we went into the hall to see if an alarm was going off somewhere. No, it was the fridge. This continued all night. The mattresses are hard and the blankets thin. Absolutely uncomfortable! Seriously, the people working here are fabulous, but everything else about this hotel made for an uncomfortable stay. We had another stay booked in a few weeks that I have now canceled.

10

Jack

Jan 11, 2025

·

Stayed 1 night

The walls and ceilings seem poorly sound proofed resulting in a very bad night's sleep with the noise

8

PAMELA

Jul 15, 2024

·

Stayed 3 nights

Overall nice building but in a high traffic area so lots of noise as building is not very soundproof

10

Nick

Apr 16, 2025

·

Stayed 1 night

The road noise at the front of thebuilding can beannoying

8

Bo

Jul 3, 2024

·

Stayed 2 nights

Wifi almost not working at all. many times just could not log in.

8

Monika

Aug 15, 2025

·

Stayed 3 nights

Towels: uncomfortable, rough, dulled, coarse texture lacking softness and fresh appeal. Bed mattress: it was challenging to achieve a comfortable sleep due to the stiffness of bed mattress.

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Service

Service is widely praised as friendly, professional, and accommodating, with helpful front desk support and smooth check-ins. A few report issues like rude management, overnight check-in delays, overbooking, or inconsistent follow-through.

Related guest reviews

10

Allivia

Apr 4, 2025

·

Stayed 1 night

Ok the hotel does not look like the online photos! We pulled up and thought we were at the wrong hotel. The place is older and has some wear, however the staff was top notch! The place was clean and I would absolutely stay there again. Just don't be thrown off that it doesn't look the same outdoors as the photo.

10

Scott

Apr 11, 2025

·

Stayed 1 night

Excellent customer service at front desk, person at check in was very accomodating for my daughter with disabilities.

10

Jessika

May 20, 2025

·

Stayed 3 nights

The staff was very friendly & accommodating to me arriving early. I was able to check into my room 5 hours early. I paid the $50 early fee, but they made sure a room was available immediately. The room was clean, just wear & tear on the floors & doors/ curtains & mirrors. The king room has a full fridge/freezer, 2 burner stove top & microwave. Well stocked with all kitchen cutlery. No closet, but ample room to stash suitcases out of site. Breakfast was fresh/ delicious. Parking was available every time i returned. The area is tucked behind a gas station, but overall it was unpopulated & pretty quite for the whole weekend. The only complaint is that the toilet paper was super thin, not great quality. But that's not a reason to not stay.

2

Robert

May 24, 2025

·

Stayed 1 night

Staff were helpful but management was rude and unfriendly

2

Angela

Jul 18, 2025

·

Stayed 1 night

Overbooked me and could stay and they wouldn't refund me

6

Celina

Aug 6, 2025

·

Stayed 2 nights

The beds were pretty hard and the pillows weren’t great. But the lady at the front desk was really nice!! Thanks Dina.

10

quinton

Sep 5, 2025

·

Stayed 5 nights

Jose at the front desk helped when our flight was delayed 4houra. Easy check in. Gave me great tips for travel and the area. He needs to be in management if not already

10

Nancy

Aug 24, 2025

·

Stayed 3 nights

The staff were so friendly and kind. They were able to assist me and it was nice to calm down as I was freaking out how I would get to a place I didn’t know how to get there . I love the place and would definitely come Back.

2

Terrence

Apr 21, 2023

·

Stayed 1 night

This topped off a horrible trip. Flight delayed, rental car company didn’t have any cars after taking a reservation. Finally arrive at the hotel at 2am there's no one at the counter to check us in. Theres another couple sleep on the couch who had been there since 1:30am. Called the corporate office twice. Finally a guy comes down and asks are we waiting to check in he kniws where the receptionist is. He goes outside wakes her up out of her car sleeping. She comes in and tells us she had only been away for 15 minutes and its now 3am.

8

Vermie Light

May 16, 2025

·

Stayed 3 nights

Breakfast was excellent. Would definitely recommend. Only thing we didn’t like was our check in experience. It was late and we were tired kids were asleep, we had unpacked our stuff and wanted to shower to wash the day off. We saw that there’s no shower curtain in the room so we called the front desk about it, my husband had to go down for it and when he came back, we had to be moved to a different room. It was such a hassle, packing everything again and disturbing our sleeping kids. Not a great experience for us to be put in a room and to be moved because the incomplete items in the room. Other than that, we really loved bfast, and it’s different options everyday.

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Location

Convenient to Boeing/Paine Field, shopping, and highways. Several reviews mention a sketchy surrounding area with loiterers or homeless near the property, so some guests felt uneasy after dark.

Related guest reviews

4

Christopher

Jul 29, 2025

·

Stayed 1 night

What were other reviewers looking at? Once you step out of the immediate lobby the elevators and hallways look run down. We clenched our teeth and opened the door to the room. The room itself was clean and presentable. However, the bed was hard as a rock. As a sufferer of degenerative disc disease and spinal stenosis, the night in that bed proved excruciating. We arose early after getting little sleep and went down to the breakfast area at the specified 6:00am start time to find very little set up. We settled for some cold cereal. The hot dishes were presented about 10 minutes later. We were eager to hit the road by then. The same sketchy people were lurking around the property who were noticed there the night prior. This hotel is set back a bit from the main drag and frankly felt a bit unsafe. There appeared to be people living out of their cars parked along this side street. No parking lot security was observed. It says a lot when even the front lobby door has to be locked after 9:00pm.

10

Kathey

Apr 6, 2025

·

Stayed 2 nights

Very clean and comfortable. Breakfast was free and better than expected with a good variety. Staff kept everything refilled and hot. The parking lot was pretty small but we were still able to find a spot when we arrived around 11pm. There was also a security guard walking around the parking lot so that is a big plus to me. The area around wasn't the best but that also depends on what you are looking for. It was tucked into a busy area (convenience store directly in front of hotel, mall across the street, on a major road, etc). There was a lot of road noise, but we had the AC on, which drowned out most of it. Great place to stay that was clean and well maintained. It is centrally located to many activities which made it a good choice for us. I would stay there again.

8

Amanda

Jul 1, 2025

·

Stayed 2 nights

Great location for being close enough to Seattle. Lots of stores and places to eat close by.

8

Danielle

Sep 16, 2024

·

Stayed 1 night

The area is a little sketchy

6

Timothy

Aug 9, 2025

·

Stayed 1 night

The rooms are clean and well-kept, which is a definite plus. However, the overall safety of the property is concerning. The night security presence is not very effective, and the parking lot is both small and often occupied by people loitering — including visible drug users and sex workers. If you’re staying here, be prepared for limited parking and to remain cautious when coming and going after dark.

8

Angelina

Mar 31, 2025

·

Stayed 5 nights

Everything it’s good with the hotel but the areas around feel Unsafe, unfortunately.

4

Marcus

Aug 2, 2024

·

Stayed 1 night

The hotel has a large homeless population that migrate to the outskirts of the property. Didn’t feel safe going to my car in the dark

10

Kells

Jul 25, 2025

·

Stayed 1 night

Great Best Western in a convenient location. The aviation themed touches are a great homage to the community

10

William

Sep 28, 2024

·

Stayed 1 night

Convenient to Boeing

8

Navneet

Jul 28, 2025

·

Stayed 1 night

really good property but location and surronding not so great!

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Dining

Breakfast draws frequent praise for variety, hot items, and attentive staff. Occasional complaints mention setup delays, items running out, or undercooked waffles.

Related guest reviews

10

rebecca vazquez

May 25, 2024

·

Stayed 2 nights

Breakfast was great, staff was lovely

10

Ray

Aug 9, 2025

·

Stayed 2 nights

Our king room was newly remodeled and had everything you need. Bed was very comfortable. The complimentary breakfast was wonderful and different choices each day. Location was very convenient

10

Carol-Anne

Jul 15, 2025

·

Stayed 1 night

Amazing property and friendly staff. Amazing breakfast

6

Jennifer

Feb 18, 2025

·

Stayed 1 night

Our beds were very firm. The breakfast ran out of eggs, potatoes, and sausage at 0900. The person working was overwhelmed. In the morning not much hot water to take a shower.

8

Jennifer L

Aug 1, 2025

·

Stayed 1 night

Comfy beds and nice buffet breakfast.

10

Marisa

Jun 19, 2025

·

Stayed 4 nights

The breakfast is great.

10

Gia Kim

Jun 28, 2025

·

Stayed 1 night

Great breakfast!

10

Amy

Aug 31, 2025

·

Stayed 7 nights

Amazing breakfast- best bacon ever! Free laundry! Super helpful staff. This hotel is a winner!

4

Philip

Nov 17, 2025

·

Stayed 3 nights

The breakfast was horrible, food left out too long ths edible items were the greek yogurt not touched by the staff and the waffles. The hot tub didn't work and the beds were very uncomfortable.

8

Nicole

Jul 21, 2025

·

Stayed 1 night

We were only there for one night but the amenities in the room were nice and the breakfast was pretty good

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AI-generated summary based on recent guest reviews

Month	Average price
January	$102
February	$103
March	$109
April	$110
May	$120
June	$156
July	$148
August	$138
September	$132
October	$118
November	$107
December	$105

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $124	10 $113	11 $118	12 $118
13 $114	14 $135	15 $135	16 $125	17 $135	18 $137	19 $150
20 $125	21 $135	22 $135	23 $136	24 $134	25 $125	26 $135
27 $135	28 $134	29 $134	30 $135

Su	Mo	Tu	We	Th	Fr	Sa
				1 $118	2 $136	3 $144
4 $118	5 $119	6 $119	7 $119	8 $119	9 $155	10 $154
11 $119	12 $120	13 $120	14 $120	15 $119	16 $154	17 $154
18 $118	19 $120	20 $119	21 $110	22 $119	23 $144	24 $143
25 $110	26 $119	27 $119	28 $119	29 $119	30 $144	31 $144

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Monthly average prices

About this property

Location

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

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Good to know

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FAQs about Executive Residency by Best Western Navigator Inn & Suites

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