Is parking available at the hotel?

Parking is available on-site, but guests must contact the property in advance to reserve it. There is a covered self-parking fee of USD 45 per night, which includes in/out privileges.

Is breakfast offered at the hotel?

Breakfast is available at the hotel, featuring American cuisine at the on-site restaurant, ArtBar. Specific details about the type of breakfast and serving hours are not provided.

Does the hotel allow pets?

The hotel allows pets in specific rooms only, with a pet fee of USD 75 per pet, per stay. Service animals are exempt from fees. Guests should contact the property directly to arrange for bringing pets.

What are the check-in and check-out times?

Check-in time is at 4:00 PM, and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features does the hotel offer?

The hotel provides accessible facilities, including step-free entrances and wheelchair-accessible public areas. Specific details about room accessibility features are not mentioned.

Where is the hotel located in relation to nearby attractions?

The hotel is located in East Cambridge, within a 5-minute drive of Massachusetts Institute of Technology and TD Garden. It is approximately 1.9 miles from Faneuil Hall Marketplace and New England Aquarium, with various other attractions nearby.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor swimming pool. Specific operational hours and seasonal availability details are not provided.

What are the hotel's policies regarding children?

Up to 2 children aged 17 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

The Royal Sonesta Boston Hotel in Cambridge

Average nightly price at The Royal Sonesta Boston by month, last 12 months (USD)
Month	Average price
January	$169
February	$193
March	$255
April	$304
May	$345
June	$360
July	$298
August	$242
September	$327
October	$343
November	$227
December	$173

What guests think

At The Royal Sonesta Boston, guests consistently praise the river and city views, walkable location near the Science Museum and TD Garden, and generally friendly staff, while feedback on room condition, maintenance, and wait times is mixed across stays.

Many like the large indoor pool and gym and appreciate having on-site dining, though some found breakfast slow or overpriced. Common frustrations include dated or small rooms, unreliable Wi‑Fi and climate control, elevator outages causing long waits, and expensive parking and extra fees. Overall, expect great views and convenience with solid amenities, but service speed and room upkeep can vary.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests praise the large indoor pool and well‑equipped gym, and the on‑site garage is convenient. Drawbacks include recurring elevator outages and slow waits, pricey parking, and occasional pool cleanliness or maintenance issues.

Related guest reviews

10

Frank

Jul 1, 2025

·

Stayed 4 nights

Pool could use some updating , but the gym was nice. Property was nice and good service.

10

Scott

Sep 2, 2025

·

Stayed 4 nights

Front staff were cheerful and helpful, the gym and pool are LARGE, and rhe location is fantastic!

2

Brian

Aug 24, 2025

·

Stayed 2 nights

They added on $45 per night parking to the room rate. Ridiculous!

8

Lindsay

Sep 2, 2025

·

Stayed 1 night

Love the gym

4

Mary

Aug 10, 2025

·

Stayed 1 night

Horrible parking garage, phone in room did not work, elevator broken.

4

Tristan

Nov 10, 2024

·

Stayed 2 nights

The pool looked like it had not been cleaned in months. The pool itself has sunk maybe an inch leaving a tripping hazard the whole way around the pool that someone could trip on and cut their foot. We planned to take child to the pool but after getting to the pool we felt disgusted. We called the front desk a number of time and nobody answered the call. Very displeased with customer service definitely not worth the money we paid.

8

Rachel

Jan 3, 2025

·

Stayed 1 night

Everything was amazing... except the elevator (only one) was probably the slowest on the east coast..

6

Cassandra

Feb 9, 2025

·

Stayed 1 night

The property was beautiful and the staff was great. But maybe because I haven’t stayed at a hotel in a big city before but I was shocked and really annoyed to find out I had to pay for parking when I paid 200$ for a room. Most hotels you don’t pay to park at. I was informed it’s a 3rd party parking garage but how is that my problem that the hotel doesn’t have a parking lot for their paying customers. Maybe it was in the fine print somewhere but I did not know on top of the hotel fee I was also paying to park at the hotel I paid for already. Hotels I’ve been to in the past that utilize parking garages validate their customers parking pass.

8

Kalithea

Apr 22, 2025

·

Stayed 3 nights

Hotel was great only complaint is the pool area was dirty and in need of renovations.

10

Jane

Feb 11, 2025

·

Stayed 2 nights

2 elevators in West Tower-/1 not functioning because of upgrading/work —must have patience

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Cleanliness

Many reviews note clean rooms and tidy public spaces. However, several report dust, worn bathrooms or mildew, and some complaints about a dirty pool area.

Related guest reviews

8

Leonid

Aug 18, 2025

·

Stayed 5 nights

Pros: Ecxellent location to walk around Boston. 50min walk to aquarium, 10min to museum of science and Subways. Clean, friendly stuff, good options in reastaraunt. Cons: mattresses are old and soggy, got a back pain every morning. No microwave in a room, micro (not mini) fridge, small table. Pool looks not very clean as people don't take a shower before entrance, nobody superwise it and a sign not visible from the entrance.

8

Linda

Feb 25, 2025

·

Stayed 2 nights

Staff were very friendly and polite. Hotel was clean, the rooms could use some dusting and upgrade, but very comfortable. The walls are thin. Another family with children kept us up late and woke us up early despite hotel's noise policy.

10

olga

Aug 3, 2025

·

Stayed 3 nights

Clean and Noemi the housekeeping lady was amazing

6

Rachel

Sep 26, 2025

·

Stayed 2 nights

It was ok- kind of dingy and dated in the rooms bathrooms were kind of gross

4

David

Aug 3, 2024

·

Stayed 1 night

Super dated. Bathtub paint was literally peeling off. Room was dark and stuffy even with AC on. Front desk staff were very nice and trying their best in a property that is in urgent need of upgrades and fixes. Was not worth the high per night rate. Look elsewhere.

4

Tristan

Nov 10, 2024

·

Stayed 2 nights

The pool looked like it had not been cleaned in months. The pool itself has sunk maybe an inch leaving a tripping hazard the whole way around the pool that someone could trip on and cut their foot. We planned to take child to the pool but after getting to the pool we felt disgusted. We called the front desk a number of time and nobody answered the call. Very displeased with customer service definitely not worth the money we paid.

10

Heather

Nov 25, 2025

·

Stayed 4 nights

Clean room, housekeeping staff was amazing! Loved the hot apple cider, local apples and donut holes in the lobby, a great touch!

6

Angelique

Jan 6, 2025

·

Stayed 3 nights

The room was so dirty looks like it was not clean correctly. They were dirty on the bathroom’s walls. The hôtel is not a 4 stars, it is like 2 or 3 stars. The restaurant were clean which was good! The pool which is why we chose the hôtel, the water was so cold that we stayed for a couple minutes and left! The building is old, the quality of material is very cheap! Overall It was not worth the Price and pictures of the hôtel dont represent the reality

10

Oleg

Nov 16, 2025

·

Stayed 1 night

Great clean hotel. Conveniently located. Restaurant on site.

2

haldun

Sep 2, 2025

·

Stayed 1 night

We moved 5 difrent rooms but they were all dirty and slept in a dirty room I have picture of them

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Rooms

River and city views stand out, and beds are generally comfortable, but rooms can feel small or dated with thin walls and noise near elevators. Multiple reviews mention unreliable Wi‑Fi or TVs lacking streaming, plus inconsistent heating or AC.

Related guest reviews

6

Angela

Aug 1, 2025

·

Stayed 2 nights

Old and dated room with non-working outlets and light switches, wonky toilet, and spotty free internet.

10

Kiu

Nov 4, 2025

·

Stayed 1 night

Very good overall. Restaurant is great, service is good. Only issue is no Smart TV - no streaming apps just regular cable.

6

Paula

Oct 23, 2024

·

Stayed 5 nights

Rooms were small and noisy. Our original room (408) was right beside the elevators—which were extremely loud. The staff changed our room on our second night, and the new room was marginally better, but still lacking in comfort or soundproofing. Shower was very small. Bed was uncomfortable, with 2 extremely flat/soft pillows. When we called the front desk to request 2 additional pillows, we were advised that they ran out.

8

Katherine

Jun 29, 2025

·

Stayed 1 night

The overall hotel was great I liked the dining options and check in was easy, the room on the other hand was okay I could hear noises from other rooms and it looked like the wallpaper was falling of and the AC didn't work

6

GREGORY

Oct 14, 2024

·

Stayed 1 night

The front desk told us the restaurant was open for dinner. It is closed Sunday. We could not leave the garage our key card didn’t work and I hade to leave the care at the gate and go back inside. Even though when I checked out I confirmed I could use my keycard. The bathroom is tiny and the shower claustrophobic. We paid for a water view and it was very limited.

10

Sudarshana

Sep 3, 2025

·

Stayed 1 night

Beautiful hotel by the river. Our room had a great river view with 2 queen beds. Staff was excellent. The restaurant downstairs was very good.

4

Patrick

Jun 3, 2025

·

Stayed 1 night

Very small room and bathroom, not very good for 2 people. We were put right next to the elevator and woken up throughout the night by mechanical noise. When we mentioned it at check out we were told that's the grade room we got through Expedia. I don’t recall the listing on Expedia saying "small, noisy room."

10

Chelsea

Aug 24, 2025

·

Stayed 2 nights

The Royal Sonesta was perfect for our family vacation. We had a small room that featured two "queen" beds. It was small but we were not there for the room. We spent two nights visiting the Science museum and the location was great! The pool was open until 10 which was great because we were too busy during the day to enjoy it. There is a large shopping mall across the street. We had a nice breakfast at the restaurant on site with views of the Charles River. We will be back!

6

J.

Aug 19, 2025

·

Stayed 2 nights

Nice property but not convenient. Some things in the room needs some updating.

8

Veronica

Aug 4, 2025

·

Stayed 7 nights

The internet connection was not reliable in my room. Otherwise, all was fine.

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Service

Many guests highlight friendly, accommodating staff, with several shout‑outs to front‑desk team members. Others cite long check‑in lines, slow or missed requests, and occasional rudeness or poor problem resolution.

Related guest reviews

10

Francia

Sep 1, 2025

·

Stayed 1 night

Mariana and the Front Desk made our stay an unforgettable experience

4

Gabrielle

Sep 1, 2024

·

Stayed 1 night

The hotel is a great location, but the overall service experience was really disappointing. First we got yelled at by the door person for trying to unload our bags at the main door and were told we had to park our car first and haul our bags from the parking garage, the check in line was ridiculously long, and the service at the restaurant was really disappointing. Overall, not what I would expect for the cost.

2

joseph

May 27, 2024

·

Stayed 1 night

Staff were awful and unresponsive . One person handled check-in and the line was huge. He didn't seem to know his job. Called for a manager but no one showed despite three requests. Couldn't check in. Needed to find another hotel as we had to get changed for a party event. Will never recommend this hotel.

4

James

Aug 4, 2025

·

Stayed 2 nights

Left room late one morning. Our room hadn't been cleaned when we left. The do not disturb placard was on the door. When we exited the room the cleaning cart was parked right across from our room. On the way out of the hotel we stopped at the front desk and asked for a refresh of our room. In fact we had to ask the front desk 4 times before there was any action taken. When we returned at the end of the night. fresh towels where thrown on the floor in front of our door and the dirty towels were left behind on the floor. Si in fact our room was never cleaned or refreshed.

10

Kristie

Jan 2, 2025

·

Stayed 1 night

We had a medical issue and had to stay near Boston. Hotel was much nicer than expected. 2 great restaurants plus a Starbucks. Right on the Charles River overlooking Boston. Amazing views. Christina took care of us amazingly and got us checked in early so we could make our appointments on time and not rush. Just a great experience overall.

6

cemil

Aug 28, 2025

·

Stayed 3 nights

Overall this hotel was pretty mid. It was fine but if you're looking for a higher end hotel this isn't it. If you're not in the room much and looking for a place to crash, it's perfectly fine. For Boston the T location is probably as far as many hotels are, still only about a 10 minute walk to Lechmere. This part of Boston doesn't have too much traffic which was nice. Restaurant was fine but over priced. Don't bother with breakfast, walk 5 minutes to little Luna... awesome breakfast spot! The best part was the view from the room of the city and the river, that was fantastic. That said, the door to the room stuck so had to put your shoulder into it a bit. Popcorn/texturing on the ceiling was falling off, oddly enough they don't actually put the plastic bag into the trash bin, they let you do that. Watch out for the $7 bottles of water in the room! Overall the staff wasn't bad but they were just... meh. The folks at the front desk weren't overly friendly but weren't rude either. Again... meh. We had a room with a king and a pull out couch. Though it said it slept 4, there were essentially no betting items for the pull out. We requested a sheet, extra blanket, extra pillow and an extra towel. We got half of those items 90 minutes after our request... didn't bother calling back. Overall, the hotel is a decent place with a fantastic view. With so many options in Boston I'm not sure I'd stay again but the lowlights listed wouldn't prevent me from going back!

4

Doug

Jul 28, 2025

·

Stayed 2 nights

Great check in horrible late night hours and knowledgeable staff and available staff. Waiting for 45 minutes for a extra key because check in line at 12:30am was crazy long

6

Lauren

Jul 30, 2025

·

Stayed 1 night

The bad: we booked a room with 2 beds but they assigned us a king. Sink clogged and drained out the bottom pipes and flooded the floor. After waiting 30 min for repair/clean up went to front desk to expedite or change rooms. Front desk guy very dismissive, called maintenance once and told me no available rooms After waiting 30 more minutes I flagged down a manager who finally got the maintenance person in the room,who took a look and said he couldn't fix it. After an hour of wasted time another room was miraculously found and we moved. Terrible customer service and they were dishonest about the availability of a room to switch to. This was at around midnight so we were tired and cranky and just wanted a working, clean room. Good: Can't say enough about how helpful and pleasant Christina at the front desk was when we checked in, and also she was ultimately the employee who solved the issue and found us a room. The other guy was rude and not helpful.

10

Sevda

Sep 7, 2025

·

Stayed 3 nights

Hotel is in very nice location, clean room and comfortable beds, Naima in check out was great, very professional and kind, when we check in the guy was not friendly at all, we arrived earlier and he suggested with his loud voice to leave our bags and come back at 4pm, which we did, but the way how he was dealing with the customers wasn’t the best customer service experience, when Naima at 3:30am check out was so kind and nice. In overall it’s good place we will stay again

10

Antonia

Sep 13, 2025

·

Stayed 1 night

Amazing service, particularly Christina at the front desk. Great food options, nice indoor pool, great location.

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Location

Riverside setting is widely praised for easy walks to the Museum of Science, TD Garden, and transit, plus a nearby mall and riverwalk. A few note the immediate area is quieter with fewer nightlife options.

Related guest reviews

10

Alejandro

Aug 18, 2025

·

Stayed 2 nights

Great location

10

Jennifer

Aug 10, 2025

·

Stayed 1 night

Better than expected- great location, right on esplanade walking to Cambridge or Boston, updated common areas and amazing view in spacious room. Friendly staff

10

Carrie

Jul 6, 2024

·

Stayed 1 night

I was looking for a hotel with close proximity to the TD Garden and this hotel fit this need perfectly. My daughter and I were able to safely and comfortably walk to a concert at the Garden. I would absolutely stay here again.

8

Michael

May 18, 2025

·

Stayed 1 night

Hotel is very convent to MIT and Harvard. Sonesta Hotel is right on the Charles River. Convenient for running, biking, or walking.

8

Michelle

May 25, 2025

·

Stayed 2 nights

Very clean room. Would like some ventilation on the bathroom but that would be the only feedback. We enjoyed our stay and the area around it. It is conveniently near the T and we loved the area. We will be back!

10

Andrew

Apr 24, 2025

·

Stayed 3 nights

Great spot just outside of the main part of Boston. Walkable into the city via one of three bridges. Grocery store nearby and the T is accessible via Kendall sq or the closer Lechmere Great friendly staff

10

James

Aug 21, 2025

·

Stayed 3 nights

The Royal Sonesta was a great option for our long weekend in Boston. Easy to get to from Logan airport, close to the river and easy to walk to and access all the popular spots in Boston. Price was good and the hotel itself was an ideal base to explore from. Staff were all friendly, courteous and helpful. Certainly coming back to Boston and would stay at the Royal Sonesta again when I do.

10

Jennifer

Feb 13, 2025

·

Stayed 2 nights

Great location for shopping. Located right next to the Cambridge side galleria. Lots of food options for quick take with you meals.

10

patricia

Aug 18, 2025

·

Stayed 2 nights

Really lovely hotel; much nicer than the generic Hyatt's and Marriott's that are in nearby Cambridge. Our river-facing room is spacious, with a terrific view; hotel restaurants are excellent; and staff are friendly and accommodating. Great location too, just a quick walk over the bridge to Beacon Hill.

10

Jeffrey

Aug 17, 2025

·

Stayed 2 nights

Wonderful location. 20 minute walk to all of our desired destinations . Great views of the Charles River.

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Dining

On‑site options (ArtBar, an Italian restaurant, and Starbucks) are convenient and often well‑reviewed. Some guests experienced slow or pricey breakfast, limited hours or closures, and inconsistent room‑service availability.

Related guest reviews

10

Jerry

Feb 9, 2025

·

Stayed 1 night

Food options were great.

8

Thomas

Aug 17, 2025

·

Stayed 2 nights

Fantastic location and a great hotel overall, however, it caters to businessmen who have companies that pay all their expenses. No free coffee or hot chocolate available, no microwaves for leftovers, and not even any continental offerings for breakfast.. Major bummer when travelling with a family who counts on thise little things. If you are looking for a comfortable hotel in a nice location, it's perfect. If you are looking to save a little money on breakfast and coffee, look elsewhere.

10

Jenelle

Aug 12, 2025

·

Stayed 2 nights

Front desk staff is friendly and very helpful. They went out of their way to be accommodating. Waited too long for a server at breakfast so I ended up leaving but I love the bar at Art Bar and the Italian restaurant has delicious food and great wine selection.

8

Andrea

Jun 22, 2025

·

Stayed 8 nights

We stayed at a the Royal Sonesta with our two kids. I was happy it was walkable to many places. It was pretty clean, but a little dated. I wish they had a microwave in the room and room service. They do have in house food options, but room service is always nice after a day of walking with kids. The pool was a great option after a long day though. Not a huge deal, but they didn’t have Netflix or a smart tv, just basic cable. Which my kids got to feel like they were in the 90s watching the tv guide. I would stay again if the price was much lower than other options. But I probably would look elsewhere for better room accommodations.

8

Jamie

Apr 6, 2025

·

Stayed 1 night

Hotel is a bit outdated. Not even a full length mirror in the room. However it has good amenities, Italian restaurant was lovely and location was perfect .

8

Leonid

Sep 3, 2025

·

Stayed 1 night

Its ok place, with restaurant and Cafe on site. Relatively clean. About 15 min drive to DT Boston. I ordered a room service and the brought food to me in plastic containers from takeout place, but charged premium for delivery charge.

8

LAURIE

May 11, 2025

·

Stayed 2 nights

The main lobby and restaurants were very nice. The room was average but clean and comfortable. Bathroom needs an upgrade as it had a dripping shower and cracks in the tub. But the shower worked and it was nice and hot. The lobby and room were quite cold, but we saw workers on the roof so likely they were working on the hvac system. Every single staff member we encountered was so friendly. Food at both ArtBar and Monteverdi were excellent, and our server Paolina at Monteverdi was exceptional. We will stay there again!

8

Kikuko

Aug 5, 2024

·

Stayed 4 nights

The facility itself was fine. The restaurants (one is casual, the other was fancy) were both good. I enjoyed the breakfast they offered. Staff can be nice and not nice. During check in/out hours the front desk is very busy so it takes time to ask for assistance. There aren’t much places to dine, so you should ask for recommendations to dine around the hotel.

6

Jeremy

Aug 15, 2025

·

Stayed 1 night

Breakfast was terrible food was not good in the restaurant and took almost 2hrs to finish. 1.5 hrs just to get our food

8

Amy

May 11, 2024

·

Stayed 1 night

The food at The Art Bar was terrible.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $240	2 $299	3 $373	4	5 $303	6 $319	7 $316
8 $233	9 $366	10 $324	11 $342	12 $222	13 $251	14 $283
15 $261	16 $333	17	18	19	20 $259	21 $234
22 $144	23 $142	24 $143	25 $143	26 $147	27 $157	28 $142
29 $176	30 $219

The Royal Sonesta Boston

Prices for The Royal Sonesta Boston

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, City View

Room, 1 King Bed, Accessible, River View (Hearing, Roll-In Shower)

Room, 2 Double Beds, City View

Deluxe Room, 2 Double Beds, River View

Room, 1 King Bed, Accessible, River View (Hearing)

Room, 2 Queen Beds, Accessible, River View (Bathtub)

Room, 1 King Bed, Accessible, River View (Hearing, Tub)

Room, 2 Queen Beds, Accessible, River View (Hearing, Roll-In Shower)

Executive Studio Suite, 1 King Bed, River View

Room, 2 Double Beds, Accessible, River View

Room, 2 Queen Beds, River View

Room, 1 King Bed, River View

Room, 2 Queen Beds, City View

Suite, 1 King Bed, River View

Suite, 2 Queen Beds, River View

Suite, Multiple Beds, River View (King, Two Queens)

Room, 1 King Bed, Accessible, City View (Roll-In Shower)

Standard Room, 1 Queen Bed, River View (East Tower)

Suite, 1 King Bed, River View (Accessible)

Deluxe Room, 1 King Bed, River View (East Tower)

Room, 1 King Bed, Accessible (River, Hearing, Tub)

Guest reviews of The Royal Sonesta Boston

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about The Royal Sonesta Boston

Considering this hotel for your Cambridge trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25 $237	26 $473	27	28	29 $299	30 $285	31 $288