Is parking available at the property?

Free valet parking is available on-site, and limited parking is also provided. No reservation is required.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee, approximately PAB 21.06 for adults and PAB 10.53 for children.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in time is 3:00 PM and check-out time is 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

A roundtrip airport shuttle is provided for a surcharge of PAB 32.50 per room (one-way) and is available 24 hours. Guests must contact the property with arrival details before travel.

What accessibility features does the property offer for guests with disabilities?

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Panama City, steps from Via Espana and 11 minutes by foot from Avenida Balboa. It is 0.7 mi from Cinta Costera and 2.2 mi from Albrook Shopping Mall.

Does the property have a swimming pool?

Yes, the property features an outdoor swimming pool. Operational hours are not specified, but it is available year-round.

What are the policies for guests staying with children?

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Renaissance Panama City Hotel

What guests think

At Renaissance Panama City Hotel, guests frequently praise the friendly, professional staff and tasty breakfast, while feedback about the rooms is mixed, with recurring noise and dated features contrasted by comfortable beds and a convenient, central location.

Cleanliness receives frequent approval, with rooms and common areas generally well kept. The pool draws praise, while a few guests reported confusion or unexpected charges around meal inclusions and a limited restaurant menu. Overall, it offers a straightforward, mid-range experience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool area receives positive mentions. Little else about on site facilities appears repeatedly in the reviews.

Related guest reviews

10

Rommel E.

Nov 22, 2024

·

Stayed 3 nights

Hotel renovado en el corazón de Vía España, muy bien todo, lo recomiendo mucho !!

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6

Otto

Feb 16, 2026

·

Stayed 1 night

Room very humid, and not any service at room. Great service on last baby and great pool area

10

JOSE ANTONIO

Jul 11, 2025

·

Stayed 3 nights

Está bien ubicada, la propiedad está muy bien mantenida, atención de primer nivel, aseado, elevadores en condiciones excelentes, servicio de botones, valet parquín Excelente, habitaciones baños excelentes, excelente servicio de atención en el mostrador todo fue excelente

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8

Ugo

Jan 31, 2025

·

Stayed 1 night

Not new but completely renovated! Well located and convenient! Great whisky selection with Wild Turkey in the menu, Courvoisier cognac available and perfect Aperol Spritzes! Will come back!

6

Marie

Aug 23, 2025

·

Stayed 5 nights

The lobby was beautiful and the staff outstanding, but the rooms were a major disappointment. We had to switch twice due to strong moldy odors and even found a dirty toilet in one. One morning, the water cut off mid-shower. The only pleasant scent was in the lobby; upstairs smelled musty. While the staff and food were great, the hotel rooms desperately need upgrades. Sadly, I won’t be returning.

10

Lionel

Aug 8, 2025

·

Stayed 5 nights

Tout est bien dans l'hôtel, la piscine est un plus, et Services est au top. Rien à redire, si ce n'est parfois l'insonorisation dans la chambre...

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10

Shawn

Aug 28, 2025

·

Stayed 3 nights

Great staff. An oasis in an urban environment

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Cleanliness

Many guests describe rooms and common areas as clean and well kept; a few noted musty odors or an isolated dirty bathroom.

Related guest reviews

10

Julia

Dec 11, 2025

·

Stayed 1 night

Primeira vez no Renaissance Panamá e adorei, localização, atendimento, quarto, limpeza e café da manhã. Ótimo, super recomendo!

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8

Herve

Sep 25, 2025

·

Stayed 2 nights

Clean room, nice staff. Very good breakfast.

8

Tamaza

Aug 31, 2025

·

Stayed 4 nights

The place is clean, our tour guide Julio is the best! I appreciate that the hotel reached out to me a few days before my trip asking if there’s anything I needed them to do

10

Ariel Susset

Sep 22, 2025

·

Stayed 4 nights

The Room was very clean, all staff were very kind and professional, the breakfast and dinner are so delicious, nothing comparative with other restaurant around.

10

Mahfoud

Dec 31, 2025

·

Stayed 7 nights

All was good, the room was a bit old but it's normal it's a old hotel. The staff was perfect for everything (cleaning, breakfast, front desk)

6

Marie

Aug 23, 2025

·

Stayed 5 nights

The lobby was beautiful and the staff outstanding, but the rooms were a major disappointment. We had to switch twice due to strong moldy odors and even found a dirty toilet in one. One morning, the water cut off mid-shower. The only pleasant scent was in the lobby; upstairs smelled musty. While the staff and food were great, the hotel rooms desperately need upgrades. Sadly, I won’t be returning.

10

Reno Gracia

Jul 5, 2025

·

Stayed 3 nights

Everything was nice clean friendly staff

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Rooms

Comfortable for some, but recurring complaints cite street and AC noise, weak soundproofing, and dated features such as older bathrooms and limited outlets.

Related guest reviews

6

Gary

Jan 21, 2026

·

Stayed 2 nights

The street noise in room was terrible. Every car and truck that went down the street you could hear. The windows in the room were not sealed at all.

8

Steven

Oct 17, 2025

·

Stayed 3 nights

it's a nice property, close to everything. The rooms need updating; no USB plug-ins

8

Julian

Feb 7, 2026

·

Stayed 3 nights

Comfortable

8

Friedrich

May 31, 2025

·

Stayed 4 nights

Klimaanlage ziemlich laut. Aggregat gelegentlich ebenfalls laut. Gut: Nur ca. 100 m zur Metro. Hotel gut - müsste aber mal renoviert werden. Sehr freundliches und hilfsbereites Personal.

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6

Renato

Sep 6, 2025

·

Stayed 2 nights

Barulho do ar condicionado incomodou demais e mesmo depois da manutenção se manteve. Ficamos no 16º andar e não recomendo a suite 161.

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6

Marie Andree

Oct 14, 2025

·

Stayed 4 nights

El personal es muy amable y atento, sin embargo, hay temas de renovación en las habitaciones que no le han puesto atención, ventanas que no aíslan el ruido, baños antiguos, entre otros.

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8

Regis Jean Albert

Oct 19, 2025

·

Stayed 5 nights

Perfecto , solamente room con ruido con la calle

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10

Mahfoud

Dec 31, 2025

·

Stayed 7 nights

All was good, the room was a bit old but it's normal it's a old hotel. The staff was perfect for everything (cleaning, breakfast, front desk)

6

Marie

Aug 23, 2025

·

Stayed 5 nights

The lobby was beautiful and the staff outstanding, but the rooms were a major disappointment. We had to switch twice due to strong moldy odors and even found a dirty toilet in one. One morning, the water cut off mid-shower. The only pleasant scent was in the lobby; upstairs smelled musty. While the staff and food were great, the hotel rooms desperately need upgrades. Sadly, I won’t be returning.

6

TAMMIE

Jul 23, 2025

·

Stayed 7 nights

We arrived on a family reunion on 7/13. Checkin went extremely well. The young man who assisted us with our bags to our room was very pleasant and helpful. We couldn't sleep due to the noise every night. One evening the power went out and the generator was so loud and vibrating that you couldn't even think. Several nights the balcony door would not close we asked for a key to assure that our door would stay closed we were told no due to safety issues. We would come back to our room to find that the door had popped open again. It would then take hours for the room to cool back down because the temperature was in the high 80's to 90. We checked out on 7/20 the women who checked us out was very rude she acted as if we brothering her, poor customer service big difference from the young lady who checked us in. My family and I come every year, this year we made it into a family reunion. This property would not be my first, second or even third choice to stay at again.

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Service

Widely praised as friendly, professional, and accommodating across departments; isolated issues include a disputed meal refund and a rude checkout interaction.

Related guest reviews

10

Michael

Aug 9, 2025

·

Stayed 1 night

The staff at this property works like a well oiled machine. It was very refreshing to see a work ethic that we do not have in the United States. Even the manager of the dining room was bussing tables. Very impressed. Staff was outstanding. David was awesome as along with the rest of the front desk, staff was great. I cannot say enough positive things about this hotel. You will not be disappointed. I guarantee it.

10

Carlos Ernesto

Oct 27, 2025

·

Stayed 2 nights

Amazing breakfast, great concierge attention!

10

kunal

Nov 12, 2025

·

Stayed 6 nights

The staff was amazing and the overall vibe of the hotel was great. It’s close to all the amenities as well.

10

Oscar

Nov 15, 2025

·

Stayed 2 nights

The staff was friendly and very professional

4

Maksim

Nov 26, 2025

·

Stayed 3 nights

The room was nice. The view was nice. The casino was ok me and my dad enjoy it. The night restaurant was nice had good Food. What I don’t like is being charged $115 for 3 days of breakfast and only get two days worth of breakfast. On Third day my plane was at 7:55 am so I left hotel at 4;30am the promised the would give me two boxes with breakfast instead the guy at front desk said they will give me $36 refund which never happened instead they charged me the full $115 I feel robed and will not stay at this hotel again .

8

Manuel

Sep 5, 2025

·

Stayed 3 nights

Staff is very nice however it seems they are quite new , would be nice to give them more training as there attitude is very nice and make you feel welcome.

10

Tanie

Aug 25, 2025

·

Stayed 5 nights

Staff very friendly and accommodating. We extended our stay at this hotel because of the property and the staff.

10

Anthony

Nov 24, 2025

·

Stayed 7 nights

The staff is always amazing. The breakfast is great and the location is perfect.

8

Jose J

Nov 19, 2025

·

Stayed 4 nights

Great service staff.

6

TAMMIE

Jul 23, 2025

·

Stayed 7 nights

We arrived on a family reunion on 7/13. Checkin went extremely well. The young man who assisted us with our bags to our room was very pleasant and helpful. We couldn't sleep due to the noise every night. One evening the power went out and the generator was so loud and vibrating that you couldn't even think. Several nights the balcony door would not close we asked for a key to assure that our door would stay closed we were told no due to safety issues. We would come back to our room to find that the door had popped open again. It would then take hours for the room to cool back down because the temperature was in the high 80's to 90. We checked out on 7/20 the women who checked us out was very rude she acted as if we brothering her, poor customer service big difference from the young lady who checked us in. My family and I come every year, this year we made it into a family reunion. This property would not be my first, second or even third choice to stay at again.

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Location

Central and convenient for getting around, with multiple mentions of proximity to the metro, shopping, and dining.

Related guest reviews

10

Marcio

Jan 2, 2026

·

Stayed 2 nights

EXCELENTE HOTEL, EQUIPE E ALIMENTAÇÃO!!!! Localização perfeita

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10

Orlando marvin

Jun 4, 2025

·

Stayed 5 nights

excellent location, very nice property.

10

Julia

Dec 11, 2025

·

Stayed 1 night

Primeira vez no Renaissance Panamá e adorei, localização, atendimento, quarto, limpeza e café da manhã. Ótimo, super recomendo!

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8

Edmund

Oct 28, 2025

·

Stayed 5 nights

Not bad stay, Staff were friendly and accommodating for the most part, but would have expected a couple bath robes and maybe slightly bigger bathroom. However, Well located around some good food spots and not far from nice rooftops and Multiplaza mall.

10

Trevor

Jun 25, 2025

·

Stayed 4 nights

Friendly staff and easy to take a Uber from the hotel. I felt the hotel was centralized to all the locations we visited.

10

Cristina

May 18, 2025

·

Stayed 16 nights

Our experience with the staff of the Renaissance Hotel was indescribable. The entire staff starting with the front desk, the restaurant, housekeeper, concierge it made us feel welcomed since day 1. We spent 16 days and everyday was like day 1. I definitely recommend without doubt the Renaissance Hotel. Your money will be very well spend and you will be grateful, location is also a plus located in one of main avenue in Panama with walking distance for shopping and entertainment.

10

Carolina

Jul 28, 2025

·

Stayed 3 nights

O hotel é ótimo, quarto grande e confortável. Café da manhã excelente e os funcionários sempre gentis. A localização é boa, mas não é bonita. É facil chamar carro de aplicativo para os pontos turisticos.

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10

Aziz

Nov 10, 2025

·

Stayed 6 nights

Great location and amazing staff

8

Friedrich

May 31, 2025

·

Stayed 4 nights

Klimaanlage ziemlich laut. Aggregat gelegentlich ebenfalls laut. Gut: Nur ca. 100 m zur Metro. Hotel gut - müsste aber mal renoviert werden. Sehr freundliches und hilfsbereites Personal.

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8

Romeo

Jan 19, 2026

·

Stayed 2 nights

Location

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Dining

Breakfast quality and variety draw frequent praise, but several guests reported confusion or extra charges about inclusions, and one mentioned a limited restaurant menu.

Related guest reviews

4

elliot

Dec 8, 2024

·

Stayed 3 nights

There are no taxis at the hotel it takes 20 minutes for a uber or taxi. Restaurant has a limited menu. Try to order a tuna fish sandwich but the do not have it.

4

Maureen

Nov 20, 2025

·

Stayed 5 nights

No free breakfast no decent shopping on expedia.com. It is listed as a five star hotel in reality. This is a three star hotel.

10

Carlos Ernesto

Oct 27, 2025

·

Stayed 2 nights

Amazing breakfast, great concierge attention!

6

Samuel

Nov 12, 2025

·

Stayed 3 nights

The iron board was not functioning properly, the room could’ve been cleaner and it says breakfast included when booking but it wasn’t once arrived there. Should not be included if it’s not included in the pricing.

10

Ariel Susset

Sep 22, 2025

·

Stayed 4 nights

The Room was very clean, all staff were very kind and professional, the breakfast and dinner are so delicious, nothing comparative with other restaurant around.

4

Maksim

Nov 26, 2025

·

Stayed 3 nights

The room was nice. The view was nice. The casino was ok me and my dad enjoy it. The night restaurant was nice had good Food. What I don’t like is being charged $115 for 3 days of breakfast and only get two days worth of breakfast. On Third day my plane was at 7:55 am so I left hotel at 4;30am the promised the would give me two boxes with breakfast instead the guy at front desk said they will give me $36 refund which never happened instead they charged me the full $115 I feel robed and will not stay at this hotel again .

10

Anthony

Nov 24, 2025

·

Stayed 7 nights

The staff is always amazing. The breakfast is great and the location is perfect.

10

Mahfoud

Dec 31, 2025

·

Stayed 7 nights

All was good, the room was a bit old but it's normal it's a old hotel. The staff was perfect for everything (cleaning, breakfast, front desk)

10

Isolda

Feb 9, 2026

·

Stayed 2 nights

O quarto impecável e ótimo café da manhã

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10

Tanie

Sep 4, 2025

·

Stayed 6 nights

Staff is excellent 👌 breakfast has great variety ! Great location

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $137	2 $137	3 $134	4 $142	5 $137	6 $121	7 $121
8 $121	9 $108	10 $119	11 $115	12 $121	13 $118	14 $107
15 $95	16 $97	17 $119	18 $115	19 $119	20 $118	21 $121
22 $121	23 $114	24 $121	25 $121	26 $117	27 $119	28 $121
29 $118	30 $108

Renaissance Panama City Hotel

About this property

Location

Room options

Club Room, 1 King Bed

Deluxe Room, 2 Queen Beds

Suite, 1 King Bed

Deluxe Room, 1 King Bed

Club Room, 2 Double Beds

Guest reviews of Renaissance Panama City Hotel

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Renaissance Panama City Hotel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27 $155	28 $155	29 $155	30 $138	31 $138