Is parking available at the hotel?

Parking is available on-site, but guests must contact the property in advance to reserve it. Valet parking is also offered for a fee of EUR 35 per night, which includes in/out privileges.

What breakfast options are available?

A buffet breakfast is available daily from 7:00 AM to 11:00 AM for a fee of approximately EUR 20 for adults and children.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Late check-out is available for a fee, subject to availability. Early check-in may also be requested but is not guaranteed.

What accessibility features does the hotel offer?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, so it is advisable to contact the hotel for detailed information.

Where is the hotel located in relation to local attractions?

The hotel is centrally located in Nice, just steps from Place Massena and a 6-minute walk from Promenade des Anglais. It is approximately 0.8 miles from Hôtel Negresco and 1.6 miles from Port of Nice. Public transport options are available nearby.

Are children allowed to stay at the hotel?

Children are allowed at the property, and children under the age of 18 can stay for free.

Best Western Plus Hôtel Massena Nice - Enjoy Your Stay

Average nightly price at Best Western Plus Hôtel Massena Nice by month, last 12 months (USD)
Month	Average price
January	US$120
February	US$144
March	US$161
April	US$243
May	US$320
June	US$357
July	US$307
August	US$311
September	US$360
October	US$211
November	US$129
December	US$146

What guests think

Across the reviews for Best Western Plus Hôtel Massena Nice, travelers consistently praise the central location near Place Masséna and Old Town, and especially the friendly, attentive staff, while noting small rooms, occasional street noise, and mixed breakfast experiences.

Several reviews mention compact bathrooms, occasional weak water pressure or fluctuating shower temperatures, some dated furnishings, and patchy in-room Wi-Fi. Cleanliness is usually rated well, with some reports of missed details or strong cleaning scents. Expect a central, service-focused stay with efficient comforts rather than spacious, ultra-quiet rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Valet parking is available and praised. Access to the garage or restricted street can be inconvenient, and some guests note parking is off-site.

Related guest reviews

10

Elizabeth

14 Oct 2024

·

Stayed 3 nights

Everyone was pleasant. A little tough to get to as it is a secured street. Had to find a parking space, Then walk to hotel, get the acces code to drive down the street. Walk back to the car put in the code finally reach the hotel garage.

10

Josiane

14 Apr 2024

·

Stayed 2 nights

The staff was very nice and the property was clean. Very well located. And there’s a parking. Also, Massimo upgraded us, so the room was nice and spacious. Only issue is that the room had no view, just a construction wall. We couldn’t change as the hotel was fully booked. I would definitely recommend this hotel and would go back.

10

Danielle

13 Feb 2024

·

Stayed 1 night

Hotel chaleureux, très bien situé avec un personnel attentionné. Chambre rénovée très propre et calme sur cour, buffet excellent et un vrai plus pour un service voiturier .Je recommande l'hôtel et reviendrai. Merci d'avoir participé à la réussite de notre week-end.

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10

Cornelia

1 Sept 2025

·

Stayed 2 nights

Clean and modern… room was larger than expected for such a congested town… very walkable to everything… valet parking was great as the streets are narrow… I don’t recommend driving around there…. Beach just a short walk down the street… don’t expect a sandy beach.. pebbles only

10

Giampiero

26 Dec 2022

·

Stayed 1 night

Hotel vicinissimo a place Massena, confortevole, comodo il parcheggio sotterraneo davanti all'hotel. L'accoglienza e il servizio sono premurosi. Ottima scelta.

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6

Shiwanie

10 Mar 2025

·

Stayed 2 nights

The bathroom was not clean. I had to make them clean the bathroom while I was in the room. Without mentioning or permission they reserved a deposit on my creditcard. While checking out they did not even mention it or informed that they would release the amount. I still have not received the guarantee amount back (5days later). The hotels I had after this one already released the guarantee (the next day after checking out). The location is ideal, walking distance from the promenade. They have a good breakfast. Also valet Parking available.

10

michael

19 Jun 2024

·

Stayed 5 nights

The Valet staff was outstanding! The house keeping staff is top notch. And the front desk is quick and friendly.

6

Pascal

5 Nov 2023

·

Stayed 4 nights

4 nights stay . Breakfast included. While the hotel is conveniently located closed to old town and place massena, I wouldn't call it a 4 star hotel . No proper bar on site , breakfast area quite small as well as bedrooms .Next I come over I will try somewhere else. The price we paid ,in my opinion wasn't in line with what the hotel provided apart maybe for the location but that's all . Sorry !

8

Gisela

26 Jul 2024

·

Stayed 1 night

Beware: parking not on site. You will have to carry your luggage for about 2 blocks and up many stairs. Staff was friendly and helpful. Beds were comfortable. Breakfast was good with yummy fresh squeezed OJ. The hotel is old and in need of a good remodel. Location is walkable, very close to great shopping and dinning options. A good option for a one night stay.

10

Christophe

8 Aug 2025

·

Stayed 3 nights

Hôtel très bien situé dans le xentre de Nice tout est accessible. Le service d'un voiturier était très appréciable.

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Cleanliness

Many guests find the hotel clean, but several report lapses such as dirty carpets, unclean bathrooms, or strong cleaning odors.

Related guest reviews

8

amine

29 Nov 2025

·

Stayed 1 night

Propre et personnel très agréable

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6

Gina

22 Jan 2025

·

Stayed 4 nights

The breakfast was very good.It was extensive and plenteous. The first room we got was a bad Well then, they changed it to a different room, which was no better.The second room had a step up to the toilet and step up to the sink which was in a different room and that made it very difficult at night. The cleaning solution that used in the room was too perfumed and they had to bring in a special machine to clean the smell out so that we can breathe.

10

Edith

5 Oct 2023

·

Stayed 4 nights

Clean, quiet, professional friendly staff, great convenient location.

6

Shiwanie

10 Mar 2025

·

Stayed 2 nights

The bathroom was not clean. I had to make them clean the bathroom while I was in the room. Without mentioning or permission they reserved a deposit on my creditcard. While checking out they did not even mention it or informed that they would release the amount. I still have not received the guarantee amount back (5days later). The hotels I had after this one already released the guarantee (the next day after checking out). The location is ideal, walking distance from the promenade. They have a good breakfast. Also valet Parking available.

10

Jaijeet

22 Nov 2025

·

Stayed 1 night

Clean hotel great front desk staff especially Sara at the front desk was exceptional

6

Carlos

29 Jun 2024

·

Stayed 3 nights

Muita sujeira no quarto ! Precisam limpar mais ! Carpete imundo ! Quem tem rinite que se prepare, pois não paramos de tossir e espirrar ! Paredes do banheiro sujas !quarto muito pequeno e apertado ! Única vantagem : localização !

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10

SHAUN

29 Dec 2025

·

Stayed 3 nights

Great hotel in a great location just off the ‘Place Masséna’, which was very easy to get to via tram 2 from the airport. The welcome was warm and the staff very friendly and couldn’t do enough for you. The hotel itself was very clean and the breakfast was superb, again with the staff being very attentive to your needs!👍 When leaving to come home we needed to to check out before breakfast started but we were presented a take away breakfast bag with coffee👍 Our 1st time to Nice and won’t be out last and when we return will definitely be booking the Best Western Plus Hotel Massena Nice. Could not recommend highly enough.

10

Lárus Kristinn

1 Sept 2023

·

Stayed 7 nights

Staðsetning mjög góð og þjónusta til fyrirmyndar. Hreinlæti hefði mátt vera aðeins betra þá sérstaklega gólf og svalir. Skorti kaffihylki og hrein glös flesta daga.

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8

Patrícia

24 Oct 2025

·

Stayed 4 nights

A equipe da recepção é muito gentil e a localização é excelente. A limpeza deixou um pouco a desejar e o concierge nunca respondeu à solicitação de indicação de restaurante para uma comemoração especial, formulada aqui na plataforma da reserva.

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8

Christiano

24 Sept 2023

·

Stayed 3 nights

O Hotel esta em uma localização privilegiada, todos os atendentes muito educados, eficientes e solícitos. Ponto fraco foi tamanho do quarto (pequeno) e o cheiro de cigarro impregnado.

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Rooms

Rooms are often small with compact bathrooms; some feel dated while others feature terraces or quieter courtyard aspects. Noise from the street or neighbors recurs, and guests mention weak water pressure/temperature swings and occasionally unreliable in-room Wi-Fi.

Related guest reviews

10

Terri

22 Mar 2024

·

Stayed 1 night

For a premium room we found it very small

8

Lars

5 Nov 2025

·

Stayed 2 nights

+ centralt, rent, bra rum - högljutt pga trafik

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10

Henning

19 Sept 2025

·

Stayed 5 nights

This hotel has a great location, 5 minutes walk from the Place Massena and 10 minutes from the beach. Positive: good beds and pillows, great aircondition, good breakfast (fresh orangejuice!), service minded staff. Negative: bad water pressure.

8

Marie Laure

18 Dec 2025

·

Stayed 1 night

La chambre était propre. Cependant petit bémol sur la température de l eau qui varie en permanence quand vous prenez la douche, un coup froid, un coup brûlant. Et l insonorisation qui est plus que minime puisqu on entend les gens de la chambre voisine faire pipi

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10

Mariah

30 Aug 2025

·

Stayed 6 nights

This hotel was in the most perfect location. It was clean and staff was friendly. They checked us in early which was nice after a long flight. The only downside was there is a club on same street like a few doors down and there was noise all night long. We had to buy ear plugs to sleep even though our room was 5 stories up.

8

Corine

30 Jul 2025

·

Stayed 3 nights

La chambre était spacieuse et propre la literie confortable. Seul bémol : le bruit de la rue mais ça on n’y peut rien au regard de la situation de l’hôtel en plein centre ville de Nice.

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6

joan

12 Aug 2024

·

Stayed 1 night

Room small. Air conditioning weak. Weak/non existent internet

10

Alan

12 Jul 2025

·

Stayed 7 nights

Fantastic experience. Location is wonderful, staff were helpful and knowledgeable, and we had a beautiful terrace. Highly recommended. It was our anniversary and they decorated the room for us as well.

8

Natalie

19 Jun 2023

·

Stayed 1 night

The shower was small

6

Xiangjun

23 Nov 2024

·

Stayed 3 nights

The room is ok. The breakfast is good. The Wi-Fi is terrible in the room. Hair conditioner was not refilled.

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Service

Service is widely praised as friendly, attentive, and helpful, with staff proactively assisting and accommodating requests. A few guests note concierge non-responses or billing/communication issues.

Related guest reviews

10

choi

18 Nov 2025

·

Stayed 2 nights

Everything was perfect! I feel like the level of service is high enough to give 5 star, and I can’t forget the kindness and thoughtfulness of the complimentary candy!! Definitely I will book again👍

10

Donna

3 Jun 2025

·

Stayed 2 nights

Jennifer and reception and bell hop courteous professionals. Mostly dealt with Jennifer highest customer focused professional expert

10

Mark

7 Sept 2025

·

Stayed 4 nights

The staff is amazing! Very helpful. Made dinner reservations for us. Helped with special circumstances that arrived during our stay. Thank you!

8

Hanh

7 Jan 2024

·

Stayed 2 nights

On check-in day, we arrived early and asked about breakfast cost, and was offered free breakfast for that day. Although we did say that we would pay, the receptionist insisted not to charge. Then we signed up for next morning breakfast. At check out, we were charged two days of breakfast. Why offered free of charge to begin with, and then charged? What type of policy is this? We’re not happy with this type of the hotel staff communication. Not reliable at all.

10

ASAD

31 Jul 2024

·

Stayed 3 nights

This is my second time staying at this hotel and I love it. Best location close to everything.The best staff ever. Very nice and friendly. Special thank to LO and Yohya for everything

10

Jaijeet

22 Nov 2025

·

Stayed 1 night

Clean hotel great front desk staff especially Sara at the front desk was exceptional

10

Mark

6 Oct 2025

·

Stayed 1 night

Superb reception staff. Extremely helpful and pleasant.

10

SHAUN

29 Dec 2025

·

Stayed 3 nights

Great hotel in a great location just off the ‘Place Masséna’, which was very easy to get to via tram 2 from the airport. The welcome was warm and the staff very friendly and couldn’t do enough for you. The hotel itself was very clean and the breakfast was superb, again with the staff being very attentive to your needs!👍 When leaving to come home we needed to to check out before breakfast started but we were presented a take away breakfast bag with coffee👍 Our 1st time to Nice and won’t be out last and when we return will definitely be booking the Best Western Plus Hotel Massena Nice. Could not recommend highly enough.

8

Patrícia

24 Oct 2025

·

Stayed 4 nights

A equipe da recepção é muito gentil e a localização é excelente. A limpeza deixou um pouco a desejar e o concierge nunca respondeu à solicitação de indicação de restaurante para uma comemoração especial, formulada aqui na plataforma da reserva.

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10

Matthew

29 Sept 2025

·

Stayed 6 nights

Stayed here a few times before. Staff are lovely, friendly and always happy to assist

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Location

Excellent central location near Place Masséna, Old Town, shopping, the beach, and tram links, making the city easy to explore on foot. Some reviews note nightlife or street noise due to the setting.

Related guest reviews

10

Cornelia

1 Sept 2025

·

Stayed 2 nights

Clean and modern… room was larger than expected for such a congested town… very walkable to everything… valet parking was great as the streets are narrow… I don’t recommend driving around there…. Beach just a short walk down the street… don’t expect a sandy beach.. pebbles only

10

Roger

1 Mar 2023

·

Stayed 1 night

Location is excellent.

10

Graham

26 Dec 2025

·

Stayed 2 nights

Great location.

10

John

10 Dec 2024

·

Stayed 2 nights

Good value and great location.

10

Mariah

30 Aug 2025

·

Stayed 6 nights

This hotel was in the most perfect location. It was clean and staff was friendly. They checked us in early which was nice after a long flight. The only downside was there is a club on same street like a few doors down and there was noise all night long. We had to buy ear plugs to sleep even though our room was 5 stories up.

10

SVETLANA

11 Apr 2025

·

Stayed 4 nights

Nice staff, prefect location

10

Jacqueline

13 Oct 2025

·

Stayed 4 nights

Very attentive staff in every area of the hotel. Superb breakfast, which varied in some choices each day. Room comfortable and bed exceptional. Enjoyed having a separate toilet but the space was very small, especially for a tall man. Great location for exploring Nice - would definitely use it again.

10

SHAUN

29 Dec 2025

·

Stayed 3 nights

Great hotel in a great location just off the ‘Place Masséna’, which was very easy to get to via tram 2 from the airport. The welcome was warm and the staff very friendly and couldn’t do enough for you. The hotel itself was very clean and the breakfast was superb, again with the staff being very attentive to your needs!👍 When leaving to come home we needed to to check out before breakfast started but we were presented a take away breakfast bag with coffee👍 Our 1st time to Nice and won’t be out last and when we return will definitely be booking the Best Western Plus Hotel Massena Nice. Could not recommend highly enough.

10

Charlotte

25 Aug 2025

·

Stayed 3 nights

Superbra läge mitt i Nice med nära till stranden. Bra frukost, sköna sängar och tyst.

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10

Christophe

8 Aug 2025

·

Stayed 3 nights

Hôtel très bien situé dans le xentre de Nice tout est accessible. Le service d'un voiturier était très appréciable.

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Dining

Breakfast is frequently praised for variety and fresh orange juice, but multiple reviews cite items not being replenished, cramped space, or uneven quality.

Related guest reviews

10

David S

16 Jan 2023

·

Stayed 19,368 nights

The staff was very helpful and friendly. The breakfast was amazing. Huge spread and delicious coffee.

10

Heather

4 Dec 2024

·

Stayed 3 nights

This hotel is great. The only negative aspect is there is no regulator for the water temperature in the showers. So you have to be ready for hot and cool water. The best breakfast so far in 6 weeks travel.

8

Am

11 Oct 2025

·

Stayed 4 nights

The hotel receptionists were pleasant and helpful. The rooms were if a decent size. The hotel is situated close enough to beach, old town and trams. The downside was the breakfast, constantly needing to ask for things to be refreshed as it had run out, bread, yoghurt, plates etc most of the food was ok, the 'bacon' left a lot to be desired, cheap packet ham warmed through olis not bacon. The scrambled eggs were overcooked and chewy. Overall the hitel was good, but the breakfast not worth paying extra for.

8

Tor

2 Nov 2024

·

Stayed 4 nights

Renhold var helt grei. Frokost har potensiale til forbedring - større utvalg.

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8

Roberto

11 Jan 2026

·

Stayed 2 nights

En el desayuno no reponen y a las 10,30 no queda nada y no hacen nada. Las almohadas durísimas y el wáter super pequeño q si eres grande no cabes

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10

Jack Broe

9 Jul 2023

·

Stayed 1 night

Fint hotel. Gode senge - rent og pænt. Ligger meget centralt. Morgenmaden var dog ikke 4-stjernet.

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10

Jacqueline

13 Oct 2025

·

Stayed 4 nights

Very attentive staff in every area of the hotel. Superb breakfast, which varied in some choices each day. Room comfortable and bed exceptional. Enjoyed having a separate toilet but the space was very small, especially for a tall man. Great location for exploring Nice - would definitely use it again.

10

SHAUN

29 Dec 2025

·

Stayed 3 nights

Great hotel in a great location just off the ‘Place Masséna’, which was very easy to get to via tram 2 from the airport. The welcome was warm and the staff very friendly and couldn’t do enough for you. The hotel itself was very clean and the breakfast was superb, again with the staff being very attentive to your needs!👍 When leaving to come home we needed to to check out before breakfast started but we were presented a take away breakfast bag with coffee👍 Our 1st time to Nice and won’t be out last and when we return will definitely be booking the Best Western Plus Hotel Massena Nice. Could not recommend highly enough.

10

David

13 Dec 2022

·

Stayed 4 nights

Super séjour dans cet hôtel. Emplacement parfait. Le personnel est au petit soin et très disponible Le petit-déjeuner est très copieux avec tout ce qu’il faut : même avec des oranges pressées

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2

Pierrette

11 Jan 2023

·

Stayed 19,367 nights

Ce n’es pas un quatre étoiles déjeuner très pauvre et décevant

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $123	5 $90	6 $158	7 $158
8 $158	9 $100	10 $98	11 $98	12 $99	13 $131	14 $131
15 $92	16 $95	17 $95	18 $97	19 $97	20 $124	21 $124
22 $86	23 $91	24 $91	25 $94	26 $94	27 $138	28 $123
29 $86	30 $101

Su	Mo	Tu	We	Th	Fr	Sa
		1 $93	2 $104	3 $93	4 $110	5 $114
6 $97	7 $110	8 $105	9 $98	10 $94	11 $110	12 $110
13 $90	14 $90	15 $90	16 $90	17 $90	18 $102	19 $102
20 $102	21 $102	22 $102	23 $102	24 $102	25 $168	26 $168
27 $232	28 $232	29 $232	30 $266	31 $702

Best Western Plus Hôtel Massena Nice

Prices for Best Western Plus Hôtel Massena Nice

Monthly average prices

About this property

Location

Room options

Superior Room, 1 King Bed (Extra Bed on Request)

Deluxe Room, 1 King Bed, Balcony (Twin Bed on Request)

Junior Suite, 1 King Bed, Terrace (Twin Bed on Request)

Deluxe Room, 1 King Bed (Twin Bed on Request)

Standard Room, 1 Queen Bed

Standard Room, 1 King Bed (Twin Bed on Request)

Superior Room, 1 King Bed (Twin Bed on Request)

Deluxe Room, 1 King Bed, Terrace

Guest reviews of Best Western Plus Hôtel Massena Nice

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Plus Hôtel Massena Nice

Considering this hotel for your Nice trip?

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