Name: Mercure Lille Centre Grand Place
Address: 2 Boulevard Carnot, Historic Center, Lille, France, Lille, Nord, FR
Price range: US$102–US$329 per night
Rating: 8.2

What guests think

At Mercure Lille Centre Grand Place, guests consistently praise the incredibly central, walkable location and the friendly, helpful staff, while several also enjoy the characterful historic building and occasional quiet rooms or views despite being in the heart of Lille.

Rooms are frequently small and a bit dated, with multiple reports of poor air conditioning and awkward shower layouts or squeaky beds. Cleanliness feedback is mixed, with recurring mentions of mosquitoes and some maintenance or hygiene lapses, though several guests also found rooms clean. Breakfast ranges from excellent to average and can feel crowded. Expect a central base with friendly service, but manage expectations on room size and upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Guests like the historic building, but several report air conditioning that does not work properly.

Related guest reviews

6

FREDERIQUE

13 Jul 2024

·

Stayed 1 night

Il faisait lourd dans la chambre car la climatisation ne fonctionnait pas. Ne mettez pas dans votre descriptif que vos chambres sont équipées de la climatisation car ce nest pas vrai, nous avons du faire un courant d'air pour supporter la chaleur. Le petit-déjeuner était bon. Le beurre est présenté en meule dans une assiette et il n'y a que du beurre salé. Ce serait mieux de prevoir des mini beurre pas salés, des mini beurre avec moins de cholestérol.

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8

Melissa

20 Oct 2024

·

Stayed 1 night

The outside of the building is remarkable. All of the staff were kind, polite and provided excellent service. I don’t think the rooms rise to a Mercure standard though. I would down grade it as an IBIS. I have stayed in multiple ACCOR properties since 2018. I am a rewards member.

8

Ama

5 Aug 2024

·

Stayed 1 night

Overall good stay, the a/c didn't work but other than that, no complaints really.

4

charles

30 Jun 2024

·

Stayed 2 nights

Don’t stay here. Location is nice but management was poor. No A/C as advertised. Complained FIVE TIMES to front desk and was told they would find a “solution.” Never did. I wasted the day and paid almost $500 euros for two nights and never slept a wink because it was so hot. Poor customer service. All I wanted was to move to a different room where the A/C worked.

6

Dennis

17 Aug 2025

·

Stayed 2 nights

Prima voor een paar nachten. Kamers wel echt erg klein en gedateerd. Eerst kregen we een kamer waar de airco stuk was en ook boorpuin op de grond lag. Deze werd snel omgeruild naar een andere kamer. Ook problemen met de airco, viel iedere 2 uur uit. Voor een paar nachten zou ik hier zo weer heen gaan. Schoon en perfecte locatie.

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10

Vibeke

1 Sept 2025

·

Stayed 1 night

amazing location and building!

6

Carole

31 Oct 2024

·

Stayed 2 nights

Chambre avec balcon et douche correcte Besoin de renover la peinture..contour des fenetres moisis... Emplacement centre ville parfait Pas trop bruyant Personnel agréable Le petit plus...bagagerie gratuite pour la journée après rendu des clés ...très appréciable!!

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8

julien

9 Feb 2026

·

Stayed 1 night

L’emplacement et le bâtiment par contre déçu par la chambre

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10

Oliver

13 Aug 2025

·

Stayed 2 nights

Wasn't aware of the amazing balcony view of belfry tower. Nice cool older building in summer but with modern refit, really enjoyed our stay and will likely return if in Lille again.

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Cleanliness

Feedback varies: some found rooms clean, while others noted mosquitoes, mold or dust in bathrooms, and stained walls or smelly towels.

Related guest reviews

10

Courtney

17 May 2025

·

Stayed 1 night

Location is great. Staff was very helpful and nice. Room was clean and quiet with a great view. Bed and pillows were clean and comfortable.

6

Sixtine

13 Sept 2025

·

Stayed 1 night

La propreté de la chambre laisse à désirer: les murs et le plafonds étaient tapissés de moustiques écrasés que l'hôtel n'a apparemment pas jugé bon de nettoyer; les serviettes de toilettes sentaient assez mauvais et les chambres étaient très mal insonorisées. Pour avoir déjà fréquenté des hôtels Mercure et habituée à leur standing, j'avoue avoir été déçue

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6

Dennis

17 Aug 2025

·

Stayed 2 nights

Prima voor een paar nachten. Kamers wel echt erg klein en gedateerd. Eerst kregen we een kamer waar de airco stuk was en ook boorpuin op de grond lag. Deze werd snel omgeruild naar een andere kamer. Ook problemen met de airco, viel iedere 2 uur uit. Voor een paar nachten zou ik hier zo weer heen gaan. Schoon en perfecte locatie.

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4

Ahcen

4 Nov 2023

·

Stayed 1 night

Bel hotel en façade. Accueil tres sympathique. Helas petite chambre mediocre avec une vue sur cour encore plus mediocre, ne correspondant nullement a ce que nous pouvions nous attendre d'un mercure et de celui avec ses beaux apparats. Au moins c'etait proore et la literie était bonne. Cest bien le minimum

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6

Carole

31 Oct 2024

·

Stayed 2 nights

Chambre avec balcon et douche correcte Besoin de renover la peinture..contour des fenetres moisis... Emplacement centre ville parfait Pas trop bruyant Personnel agréable Le petit plus...bagagerie gratuite pour la journée après rendu des clés ...très appréciable!!

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8

Shuk Mai May

1 Dec 2024

·

Stayed 2 nights

is clean and convenient, breakfast quality is lower than b4

6

Mary

11 Oct 2025

·

Stayed 1 night

Our room was full of them, so much so, we’ve been bitten all over. When we checked out they informed us we should have asked for a repellant, really. If you knew they was an issue 1. We put guests in these rooms and 2. Put repellant items in there . Shame as location was ideal

8

Gail

19 Sept 2024

·

Stayed 7 nights

This is a nice hotel with clean rooms, pleasant staff, an excellent location and very good breakfasts. We had room 301, a ‘privilege’ room. They said it was one of their best (don’t they always!). It had a vast lovely bathroom with marble tiles and a walk-in shower. The bedroom was a bit small although looking at the hotel plan many were a lot smaller. We could have done with a king size bed. There were no comfortable chairs - just sit up ones and it would be good to have drawers each side of the bed as well as the large storage cupboard. The single tiny lift is inadequate for a hotel with over 120 bedrooms. These days I think hotels should have facilities on both sides of the bed for charging phones. Having said all that I would stay there again. We found the food in local restaurants heavy with excessive cheese plonked on everything but did not book for any of the posh restaurants. Excursions were easy and we loved The Swimming Pool museum and LaM with its outsider art collection (although it did have a bit of an end o f the season feel - only one map left!).

6

Annette

22 Sept 2025

·

Stayed 3 nights

Breakfast very average, was crowded on Sunday morning, not enough seats for everyone. Room had over a dozen mosquitoes flying around which unfortunately made sleeping a bit of a challenge. Even with balcony door closed all the time we kept finding more. Not the hotel’s fault but it spolit out time there.

6

Murielle

1 Dec 2024

·

Stayed 1 night

Chambre vieillissante et petite pour le prix vous payez l’emplacement… lit avec structure métallique pas stable. (On s’assoit sur un côté de lit et l’autre côté se lève). La salle de bain manque d’hygiène : moisi sur les sur les surfaces de la douche qui ne date pas d’hier tous les joints remplis de poussière, calcaire au niveau des pommeaux de douche qui du coup limite la pression de l’eau. On a tout de même pas mal dormi mais vraiment déçue pour un mercrure comme indiqué à votre personnel.

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Rooms

Rooms are often small and somewhat dated; some offer quiet stays or nice views. Reports mention weak or nonfunctional A/C, squeaky beds, and awkward shower designs.

Related guest reviews

10

Courtney

17 May 2025

·

Stayed 1 night

Location is great. Staff was very helpful and nice. Room was clean and quiet with a great view. Bed and pillows were clean and comfortable.

8

rachel

1 Oct 2025

·

Stayed 3 nights

Very convenient for City Centre, staff very friendly, some rooms a little tired

4

Laurent

10 Feb 2025

·

Stayed 3 nights

Chambre très petite et mal agencée. Salle de bain dangereuse ! La porte de la douche fait moins de 40 cm avec une marche de 20 cm ! Il faut entrer en se tournant de côté! La sortie est encore plus difficile. Interdit aux personnes âgées. Le parquet grince dans les couloirs et dans la chambre ! Quel dommage car l’emplacement est idéal pour visiter Lille.

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6

Naim

18 Aug 2025

·

Stayed 1 night

Did not have food, bed very squeaky

6

Michel

12 Nov 2023

·

Stayed 1 night

chambre standard minuscule

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6

Dennis

17 Aug 2025

·

Stayed 2 nights

Prima voor een paar nachten. Kamers wel echt erg klein en gedateerd. Eerst kregen we een kamer waar de airco stuk was en ook boorpuin op de grond lag. Deze werd snel omgeruild naar een andere kamer. Ook problemen met de airco, viel iedere 2 uur uit. Voor een paar nachten zou ik hier zo weer heen gaan. Schoon en perfecte locatie.

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8

Steffen

4 Feb 2025

·

Stayed 1 night

Nice Hotel, a bit old furnished for the price Level but overall nice.

10

Oliver

13 Aug 2025

·

Stayed 2 nights

Wasn't aware of the amazing balcony view of belfry tower. Nice cool older building in summer but with modern refit, really enjoyed our stay and will likely return if in Lille again.

6

Johanna Maria

20 Jul 2025

·

Stayed 1 night

Het personeel was heel vriendelijk, de ligging middenin het oude centrum was perfect. De kamers waren erg klein en het ontbijtbuffet niet heel geweldig: het verse fruit smaakte vies en het roerei was een grote klont. Al met al een oké verblijf.

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8

Gail

19 Sept 2024

·

Stayed 7 nights

This is a nice hotel with clean rooms, pleasant staff, an excellent location and very good breakfasts. We had room 301, a ‘privilege’ room. They said it was one of their best (don’t they always!). It had a vast lovely bathroom with marble tiles and a walk-in shower. The bedroom was a bit small although looking at the hotel plan many were a lot smaller. We could have done with a king size bed. There were no comfortable chairs - just sit up ones and it would be good to have drawers each side of the bed as well as the large storage cupboard. The single tiny lift is inadequate for a hotel with over 120 bedrooms. These days I think hotels should have facilities on both sides of the bed for charging phones. Having said all that I would stay there again. We found the food in local restaurants heavy with excessive cheese plonked on everything but did not book for any of the posh restaurants. Excursions were easy and we loved The Swimming Pool museum and LaM with its outsider art collection (although it did have a bit of an end o f the season feel - only one map left!).

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Service

Staff are frequently described as friendly and helpful, with occasional upgrades and good local advice. A few guests reported slow responses to requests and unresolved issues.

Related guest reviews

10

Douglas

21 Oct 2023

·

Stayed 3 nights

Helpful staff.

10

Courtney

17 May 2025

·

Stayed 1 night

Location is great. Staff was very helpful and nice. Room was clean and quiet with a great view. Bed and pillows were clean and comfortable.

10

Arlene

20 Jul 2024

·

Stayed 3 nights

Staff members were wonderful. Very accessible and helpful. Hugo was amazing! So convenient to all parts of Old Lille, including mall and train station. You can walk everywhere.

4

charles

30 Jun 2024

·

Stayed 2 nights

Don’t stay here. Location is nice but management was poor. No A/C as advertised. Complained FIVE TIMES to front desk and was told they would find a “solution.” Never did. I wasted the day and paid almost $500 euros for two nights and never slept a wink because it was so hot. Poor customer service. All I wanted was to move to a different room where the A/C worked.

8

Amanda

2 Jun 2025

·

Stayed 2 nights

It was great location and staff were very friendly and accommodated everything we needed. Considering it was close to the city it was quiet. The hotel upgraded us too as there were works happening so we never heard them or were interrupted by them. Great dinner recommendations given. Thank you for a lovely stay.

8

Anthony

22 Feb 2026

·

Stayed 2 nights

L’emplacement de l’hôtel est fantastique. Le personnel est sympathique. Dommage qu’il ait fallu 48 heures et trois demandes pour que le lit bébé mis par erreur dans notre chambre soit retiré. Cela a considérablement réduit l’espace utilisable dans la chambre pendant notre séjour. Dommage également que mes messages pré séjour soient restés sans réponse.

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10

paul

5 May 2025

·

Stayed 2 nights

Very nice hotel. A bit tired off decor. But couldn’t complain. The staff were amazing.

10

patrick

7 Sept 2024

·

Stayed 3 nights

Très bien placé, à 5 mn de la gare. Personnels impeccables

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10

Angela

18 Nov 2024

·

Stayed 2 nights

Comfy, warm, helpful friendly staff. A pleasant stay.

10

Paul

9 Feb 2024

·

Stayed 3 nights

Excellent location and great staff

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Location

Widely praised central location near the Grand Place, Old Town, and both stations; easy to walk to sights, shops, and restaurants. Some guests also found it quiet despite the center.

Related guest reviews

8

Jon-paul

26 Mar 2025

·

Stayed 2 nights

Very comfortable stay great location near to Euro Lille train station and the Grand Place.

10

Krishna

22 Jan 2025

·

Stayed 1 night

Central location close to Eurostar and town centre. Some great bars and restaurants in Lille. Recommend La ch’tite brigitte.

10

James

7 Jul 2025

·

Stayed 2 nights

Excellent hotel in excellent location.

10

Alec

23 Apr 2023

·

Stayed 1 night

Center of the historic city. 10 minute walk from train station. Friendly and helpful staff.

8

Wayne

16 Feb 2025

·

Stayed 2 nights

Great place in the middle of Lille

8

Flavio

4 Aug 2024

·

Stayed 1 night

very good property … walking distance from the most beautiful places in Lille.

8

Anthony

22 Feb 2026

·

Stayed 2 nights

L’emplacement de l’hôtel est fantastique. Le personnel est sympathique. Dommage qu’il ait fallu 48 heures et trois demandes pour que le lit bébé mis par erreur dans notre chambre soit retiré. Cela a considérablement réduit l’espace utilisable dans la chambre pendant notre séjour. Dommage également que mes messages pré séjour soient restés sans réponse.

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10

Vibeke

1 Sept 2025

·

Stayed 1 night

amazing location and building!

8

julien

9 Feb 2026

·

Stayed 1 night

L’emplacement et le bâtiment par contre déçu par la chambre

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8

Lok Kwan

13 Dec 2025

·

Stayed 3 nights

Nice location

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Dining

Breakfast feedback is mixed, ranging from excellent and plentiful to average, with occasional crowding and limited seating.

Related guest reviews

8

Steffen

22 Feb 2024

·

Stayed 1 night

Nice Hotel, very good breakfast, nice rooms. Slightly overpriced in compsrison to outet Hotels in the Area.

10

Joanne

6 May 2024

·

Stayed 2 nights

Great location right in the centre. Friendly staff. Excellent breakfast.

10

Michel

31 Aug 2024

·

Stayed 1 night

rien a dire sur l'hotel et equipement Toutefois un regard sur l'installation du service "petit dejeuner" serait à revoir

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10

Ian M

26 Apr 2025

·

Stayed 1 night

Awesome location. Right in heart of main attractions and easy to navigate around. Breakfast buffet was best on our trip

8

Priscillia

2 Jan 2022

·

Stayed 1 night

Hôtel bien placé Chambre et literie bien Petit déjeuner superbe

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10

Véronique

5 Oct 2025

·

Stayed 1 night

Excellent séjour, très agréable petit déjeuner !

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8

Shuk Mai May

1 Dec 2024

·

Stayed 2 nights

is clean and convenient, breakfast quality is lower than b4

6

Johanna Maria

20 Jul 2025

·

Stayed 1 night

Het personeel was heel vriendelijk, de ligging middenin het oude centrum was perfect. De kamers waren erg klein en het ontbijtbuffet niet heel geweldig: het verse fruit smaakte vies en het roerei was een grote klont. Al met al een oké verblijf.

Translate

8

Gail

19 Sept 2024

·

Stayed 7 nights

This is a nice hotel with clean rooms, pleasant staff, an excellent location and very good breakfasts. We had room 301, a ‘privilege’ room. They said it was one of their best (don’t they always!). It had a vast lovely bathroom with marble tiles and a walk-in shower. The bedroom was a bit small although looking at the hotel plan many were a lot smaller. We could have done with a king size bed. There were no comfortable chairs - just sit up ones and it would be good to have drawers each side of the bed as well as the large storage cupboard. The single tiny lift is inadequate for a hotel with over 120 bedrooms. These days I think hotels should have facilities on both sides of the bed for charging phones. Having said all that I would stay there again. We found the food in local restaurants heavy with excessive cheese plonked on everything but did not book for any of the posh restaurants. Excursions were easy and we loved The Swimming Pool museum and LaM with its outsider art collection (although it did have a bit of an end o f the season feel - only one map left!).

6

Annette

22 Sept 2025

·

Stayed 3 nights

Breakfast very average, was crowded on Sunday morning, not enough seats for everyone. Room had over a dozen mosquitoes flying around which unfortunately made sleeping a bit of a challenge. Even with balcony door closed all the time we kept finding more. Not the hotel’s fault but it spolit out time there.

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Month	Average price
January	US$159
February	US$139
March	US$190
April	US$145
May	US$151
June	US$198
July	US$130
August	US$109
September	US$177
October	US$168
November	US$170
December	US$173

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3 $149
4 $107	5 $157	6 $329	7 $258	8 $255	9 $148	10 $182
11 $120	12 $269	13 $314	14 $273	15 $222	16 $143	17 $171
18 $102	19 $150	20	21 $164	22 $157	23 $138	24 $258
25 $149	26 $123	27 $154	28 $158	29 $153	30 $141	31 $138

Mercure Lille Centre Grand Place

Prices for Mercure Lille Centre Grand Place

Monthly average prices

About this property

Location

Room options

Privilege, Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Room, 1 Twin Bed

Suite, 1 King Bed with Sofa Bed

Junior Suite, 1 Double Bed with Sofa Bed

Classic Twin Room, 2 Twin Beds

Guest reviews of Mercure Lille Centre Grand Place

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Mercure Lille Centre Grand Place

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $185
20 $112	21 $224	22 $216	23	24 $238	25 $126	26 $134
27 $118	28 $141	29 $294	30