New Hotel Le Quai - Vieux Port
US$143
/ night
Avg. for November
Prices for New Hotel Le Quai - Vieux Port
Select dates to see prices and availability
US$143
/ night
Avg. for November
Monthly average prices
Nightly prices at New Hotel Le Quai - Vieux Port average US$107 in the cheapest month (February) and US$218 in the most expensive month (September), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$117 |
| February | US$107 |
| March | US$140 |
| April | US$164 |
| May | US$198 |
| June | US$201 |
| July | US$160 |
| August | US$143 |
| September | US$218 |
| October | US$176 |
| November | US$143 |
| December | US$121 |
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Nov · US$143
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Most expensive: September (~US$218)
Cheapest: February (~US$107)
About this property
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and tour/ticket assistance. Getting to nearby attractions is a breeze with the area shuttle (surcharge)...
Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and tour/ticket assistance. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Business amenities
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby.
Dining
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Rooms
Stay in one of 48 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Location
With a stay at New Hotel Le Quai - Vieux Port, you'll be centrally located in Marseille, a 3-minute walk from World Trade Center Marseille Provence and a 2-minute drive from Museum of European and Mediterranean Civilisations. This hotel is 1.9 mi (3.1 km) from Grand Port Maritime de Marseille and 2.3 mi (3.8 km) from Timone Hospital.
What's nearby
La Canebiere(0.1 Miles)
Musée de la Marine(0.1 Miles)
Centre Bourse(0.1 Miles)
Marseille Tourism Office(0.1 Miles)
World Trade Center Marseille Provence(0.1 Miles)
Jardin des Vestiges(0.2 Miles)
Marseille History Museum(0.2 Miles)
Memorial De La Marseillaise(0.2 Miles)
Marseille Opera House(0.3 Miles)
Hotel de Ville(0.3 Miles)
Musée Cantini(0.4 Miles)
Le Panier(0.4 Miles)
Musée des Docks Romains(0.4 Miles)
Cours Julien(0.5 Miles)
La Criee National Theater of Marseille(0.5 Miles)
The nearest major airport is Marseille - Provence Airport (MRS)(16.5 Miles)
Breakfast in the room
Non-smoking rooms
Tour desk
Dry cleaning
Housekeeping
Safe-deposit box
Location
2 place Gabriel Péri, Belsunce, 1st Arrondissement, Marseille, France
La Canebiere (0.1 Miles)
Musée de la Marine (0.1 Miles)
Centre Bourse (0.1 Miles)
Marseille Tourism Office (0.1 Miles)
World Trade Center Marseille Provence (0.1 Miles)
Jardin des Vestiges (0.2 Miles)
Room options
9
Superior Double Or Twin Room
Room details
1 Double Bed
2 Single Beds
Sleeps 2
269 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
9
Deluxe Double Room
Room details
1 Large Double Bed
Sleeps 2
323 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
17
Deluxe Double Room, Terrace
Room details
1 Large Double Bed
Sleeps 2
323 ft²
Air ConditioningWi-Fi (Free)Separate Bathtub and Shower
6
Deluxe Quadruple Room
Room details
1 Large Double Bed
and 1 Sofa Bed
Sleeps 4
248 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
9
Deluxe Triple Room
Room details
1 Large Double Bed
and 1 Sofa Bed
Sleeps 3
323 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
5
Standard Double Or Twin Room
Room details
1 Double Bed
2 Single Beds
Sleeps 2
194 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of New Hotel Le Quai - Vieux Port
8.4
Very good
Based on 2,119 verified reviews
Who stays here?
Business
15%
Couple
54%
Family
12%
Group
10%
Solo
7%
What guests think
AI-generated summary based on recent guest reviews
At New Hotel Le Quai - Vieux Port, travellers praise the central Vieux Port location and easy metro access, mostly spacious, comfortable rooms—many with views—and friendly, helpful staff, while noting occasional street noise and a few maintenance or service lapses.
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What guests think
At New Hotel Le Quai - Vieux Port, travellers praise the central Vieux Port location and easy metro access, mostly spacious, comfortable rooms—many with views—and friendly, helpful staff, while noting occasional street noise and a few maintenance or service lapses.
Cleanliness is widely appreciated, though a few guests mention delays or missed housekeeping. Breakfast feedback is mixed: many enjoyed it, but others found the selection limited or the setup crowded, and some preferred nearby cafes. Facilities can frustrate some, with elevator outages and difficult car drop-off or parking in the pedestrian zone. Overall, expect a well-located, comfortable base for exploring Marseille.
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AI-generated summary based on recent guest reviews
Facilities
Several guests reported elevator outages, and vehicle access or parking near the entrance is difficult due to the pedestrian zone; nearby public parking can be expensive.
Related guest reviews
6
SAUL
7 Jan 2024
·
This hotel is located in a walking area with nowhere to stop and drop off your bags. We wasted almost an hour driving around it - even the helpful policeman on the corner and the parking attendant didn’t know how to get to it. If they want to use sites like Expedia they must inform clients how to access it and where to park. Seems poor management as checkin was slow and several things didn’t work (coffee supplies but no kettle, heater in bathroom, small lift to get to the main one on the mezzanine). Good location, good beds, quiet, breakfast OK.
This hotel is located in a walking area with nowhere to stop and drop off your bags. We wasted almost an hour driving around it - even the helpful policeman on the corner and the parking attendant didn’t know how to get to it. If they want to use sites like Expedia they must inform clients how to access it and where to park. Seems poor management as checkin was slow and several things didn’t work (coffee supplies but no kettle, heater in bathroom, small lift to get to the main one on the mezzanine). Good location, good beds, quiet, breakfast OK.
10
Sophie
18 Jul 2025
·
Stayed 3 nights
Fantastic location—buses, trams, and trains are right outside the door, making it incredibly easy to get to all the major sights. The room was very clean, spacious, and thoughtfully designed. The AC worked fine, and the overall experience was comfortable and pleasant. Just a note: there is NO POOL, despite a misleading photo on Google Reviews. Still, I really enjoyed my stay and would definitely come back.
Fantastic location—buses, trams, and trains are right outside the door, making it incredibly easy to get to all the major sights. The room was very clean, spacious, and thoughtfully designed. The AC worked fine, and the overall experience was comfortable and pleasant. Just a note: there is NO POOL, despite a misleading photo on Google Reviews. Still, I really enjoyed my stay and would definitely come back.
10
Ilaria
10 Aug 2025
·
Stayed 1 night
Room is great, quite spacious, can open windows and confortable bed and shower. No parking available and the city one is quite expensive. Also breakfast was until 11 am but when we arrived at 10:15 there was only a few things left (no eggs, no sausage, no croissants…)
Room is great, quite spacious, can open windows and confortable bed and shower. No parking available and the city one is quite expensive. Also breakfast was until 11 am but when we arrived at 10:15 there was only a few things left (no eggs, no sausage, no croissants…)
6
Jonathan
18 Sept 2025
·
Stayed 2 nights
Ascenseur en panne Propreté sous les standards
Ascenseur en panne Propreté sous les standards
4
AYSE GULCIN
16 Nov 2025
·
Stayed 3 nights
Otelin arkasında La Fayette olsa da tamamen boşaltılmıştı ama otel merkezi konumda ve odanın manzarası güzeldi . Benim yastığımın üstünde leke vardı ve en önemlisi otelin herkesin kullandığı tek asansörü bozuktu, çok gürültülü ve sarsarak ara katta kalıyor, bir süre sonra yola devam ediyordu. Bunu resepsiyona söylediğimizde durumu bildikleri söylendi? Çocuklarım bu durumdan korktuğu için 1 gece erken çıkış yapmak istedik, önceki sabah 9’da bunu resepsiyona sordum, sorun olmayacağı söylendiği halde ertesi gün çıkışta, kalmadığımız günün de ödemesini aldılar.
Otelin arkasında La Fayette olsa da tamamen boşaltılmıştı ama otel merkezi konumda ve odanın manzarası güzeldi . Benim yastığımın üstünde leke vardı ve en önemlisi otelin herkesin kullandığı tek asansörü bozuktu, çok gürültülü ve sarsarak ara katta kalıyor, bir süre sonra yola devam ediyordu. Bunu resepsiyona söylediğimizde durumu bildikleri söylendi? Çocuklarım bu durumdan korktuğu için 1 gece erken çıkış yapmak istedik, önceki sabah 9’da bunu resepsiyona sordum, sorun olmayacağı söylendiği halde ertesi gün çıkışta, kalmadığımız günün de ödemesini aldılar.
8
Pericles ricardo
5 Jan 2024
·
Stayed 2 nights
Hotel bom, porém não tem acesso para entrar com o carro e descarregar as malas, a localização do hotel se encontra em um lugar perigoso, inclusive fomos assaltados tentando descarregar as malas.
Hotel bom, porém não tem acesso para entrar com o carro e descarregar as malas, a localização do hotel se encontra em um lugar perigoso, inclusive fomos assaltados tentando descarregar as malas.
6
Yuri
17 Sept 2025
·
Stayed 3 nights
Our room was very large, with a separate WC room and a bathroom. There was a tub and a walk in large shower. The hotel is located in a pedestrian zone in the old port area, very convenient to shops and restaurants. What we did not like is 1) late hour cleaning. The maid would come after 4 pm and 2) homeless people in front of the hotel making loud noise at night interrupting our sleep.
Our room was very large, with a separate WC room and a bathroom. There was a tub and a walk in large shower. The hotel is located in a pedestrian zone in the old port area, very convenient to shops and restaurants. What we did not like is 1) late hour cleaning. The maid would come after 4 pm and 2) homeless people in front of the hotel making loud noise at night interrupting our sleep.
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and common areas are generally very clean, with several guests calling them spotless. A few reported stained linens, below-standard cleanliness, or late/missed housekeeping.
Related guest reviews
10
BLONDY
6 Sept 2025
·
Stayed 2 nights
La chambre était grande et d’une propreté impeccable, pareil pour la salle de bain qui comprenait douche + baignoire séparées , que du bonheur pour visiter la ville phocéenne. Très bien situé sur le vieux port
La chambre était grande et d’une propreté impeccable, pareil pour la salle de bain qui comprenait douche + baignoire séparées , que du bonheur pour visiter la ville phocéenne. Très bien situé sur le vieux port
8
Arij
29 Jul 2023
·
Stayed 2 nights
Rummet var ej klart när vi skulle checka in. Vi fick rummet med utsikt över hamnen på 5:e våningen för att vi fick vänta vilket vi var väldigt nöjda med. Men när vi sen fick tillgång till rummet var det ej städat. Gick tillbaka och påpekade att det ej var städat vilket inte är ok. Vi fick frukost dagen efter som kompensationen. Rummet i sig var väldigt fint och personalen var väldigt snälla. Tråkigt att rummet ej var städat när vi fick tillgång till det men de var ledsna över det och hjälpte till med att åtgärda det. Annars ligger hotellet väldigt bra till. Ej ljudisolerat och det händer väldigt mycket (dvs mycket ljud) precis utanför vid hamnen så tänk på det. Väldigt fint och modernt hotell i övrigt!
Rummet var ej klart när vi skulle checka in. Vi fick rummet med utsikt över hamnen på 5:e våningen för att vi fick vänta vilket vi var väldigt nöjda med. Men när vi sen fick tillgång till rummet var det ej städat. Gick tillbaka och påpekade att det ej var städat vilket inte är ok. Vi fick frukost dagen efter som kompensationen. Rummet i sig var väldigt fint och personalen var väldigt snälla. Tråkigt att rummet ej var städat när vi fick tillgång till det men de var ledsna över det och hjälpte till med att åtgärda det. Annars ligger hotellet väldigt bra till. Ej ljudisolerat och det händer väldigt mycket (dvs mycket ljud) precis utanför vid hamnen så tänk på det. Väldigt fint och modernt hotell i övrigt!
10
Jaclyn
21 Sept 2025
·
Stayed 2 nights
Location, staff, room w a view of the port, cleanliness, and breakfast spread was all perfection!
Location, staff, room w a view of the port, cleanliness, and breakfast spread was all perfection!
10
Bonita
12 Jun 2025
·
Stayed 5 nights
Great hotel right in the midst of the tourist area in Marseille. Rooms were comfortable and clean, and although the area outside was busy and loud, the sound proofing with the windows closed was good. The air conditioning worked well, and our room was cleaned every day. Breakfast was the same every day, but the variety was good and the food was great. I would stay here again if I ever make it back to Marseille.
Great hotel right in the midst of the tourist area in Marseille. Rooms were comfortable and clean, and although the area outside was busy and loud, the sound proofing with the windows closed was good. The air conditioning worked well, and our room was cleaned every day. Breakfast was the same every day, but the variety was good and the food was great. I would stay here again if I ever make it back to Marseille.
10
Andrew
26 Nov 2025
·
Stayed 1 night
Room was spotless and staff were helpful. Coffee machine on the room was a nice
Room was spotless and staff were helpful. Coffee machine on the room was a nice
6
Jonathan
18 Sept 2025
·
Stayed 2 nights
Ascenseur en panne Propreté sous les standards
Ascenseur en panne Propreté sous les standards
4
AYSE GULCIN
16 Nov 2025
·
Stayed 3 nights
Otelin arkasında La Fayette olsa da tamamen boşaltılmıştı ama otel merkezi konumda ve odanın manzarası güzeldi . Benim yastığımın üstünde leke vardı ve en önemlisi otelin herkesin kullandığı tek asansörü bozuktu, çok gürültülü ve sarsarak ara katta kalıyor, bir süre sonra yola devam ediyordu. Bunu resepsiyona söylediğimizde durumu bildikleri söylendi? Çocuklarım bu durumdan korktuğu için 1 gece erken çıkış yapmak istedik, önceki sabah 9’da bunu resepsiyona sordum, sorun olmayacağı söylendiği halde ertesi gün çıkışta, kalmadığımız günün de ödemesini aldılar.
Otelin arkasında La Fayette olsa da tamamen boşaltılmıştı ama otel merkezi konumda ve odanın manzarası güzeldi . Benim yastığımın üstünde leke vardı ve en önemlisi otelin herkesin kullandığı tek asansörü bozuktu, çok gürültülü ve sarsarak ara katta kalıyor, bir süre sonra yola devam ediyordu. Bunu resepsiyona söylediğimizde durumu bildikleri söylendi? Çocuklarım bu durumdan korktuğu için 1 gece erken çıkış yapmak istedik, önceki sabah 9’da bunu resepsiyona sordum, sorun olmayacağı söylendiği halde ertesi gün çıkışta, kalmadığımız günün de ödemesini aldılar.
6
Yuri
17 Sept 2025
·
Stayed 3 nights
Our room was very large, with a separate WC room and a bathroom. There was a tub and a walk in large shower. The hotel is located in a pedestrian zone in the old port area, very convenient to shops and restaurants. What we did not like is 1) late hour cleaning. The maid would come after 4 pm and 2) homeless people in front of the hotel making loud noise at night interrupting our sleep.
Our room was very large, with a separate WC room and a bathroom. There was a tub and a walk in large shower. The hotel is located in a pedestrian zone in the old port area, very convenient to shops and restaurants. What we did not like is 1) late hour cleaning. The maid would come after 4 pm and 2) homeless people in front of the hotel making loud noise at night interrupting our sleep.
10
Mickaël
27 Jan 2026
·
Stayed 2 nights
La chambre était impeccable et le petit-déjeuner servi en chambre était toujours à l'heure
La chambre était impeccable et le petit-déjeuner servi en chambre était toujours à l'heure
10
Tevfik Murat
22 Sept 2025
·
Stayed 3 nights
Great location, very nice and clean rooms, very polite and helpful staff, super breakfast. What more could you ask for? If I come back, I would stay here without hesitation.
Great location, very nice and clean rooms, very polite and helpful staff, super breakfast. What more could you ask for? If I come back, I would stay here without hesitation.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are mostly spacious and comfortable, many with balconies or views of the Vieux Port; beds and showers are praised, and AC typically works well. Some note street noise, occasional maintenance quirks, and mixed Wi‑Fi performance.
Related guest reviews
8
Lisa
27 Sept 2025
·
Stayed 3 nights
Fabulous room, bigger than expected. Great views of the port, howeverwould be a little noisy for some. Free water and coffee, but only ever had one cup in our room. Great comfy bed and fluffy towels.
Fabulous room, bigger than expected. Great views of the port, howeverwould be a little noisy for some. Free water and coffee, but only ever had one cup in our room. Great comfy bed and fluffy towels.
10
Bonita
12 Jun 2025
·
Stayed 5 nights
Great hotel right in the midst of the tourist area in Marseille. Rooms were comfortable and clean, and although the area outside was busy and loud, the sound proofing with the windows closed was good. The air conditioning worked well, and our room was cleaned every day. Breakfast was the same every day, but the variety was good and the food was great. I would stay here again if I ever make it back to Marseille.
Great hotel right in the midst of the tourist area in Marseille. Rooms were comfortable and clean, and although the area outside was busy and loud, the sound proofing with the windows closed was good. The air conditioning worked well, and our room was cleaned every day. Breakfast was the same every day, but the variety was good and the food was great. I would stay here again if I ever make it back to Marseille.
10
Giles
14 Sept 2024
·
Stayed 4 nights
We had an excellent stay, room was on the top floor with a terrace overlooking the Old Port and across to Notre Dame du Garde which was great. Room was spacious and tidy, comfortable bed, had both Nespresso machine and a kettle. Bath with seperate shower, double sinks, robes and slippers. Breakfast was good, variety of pastries, cereals, cold meats and cheeses, eggs, etc. Staff we encountered were all polite and friendly with good English. Location couldn't be better, literally above a Metro station but it is a very walkable city anyway.
We had an excellent stay, room was on the top floor with a terrace overlooking the Old Port and across to Notre Dame du Garde which was great. Room was spacious and tidy, comfortable bed, had both Nespresso machine and a kettle. Bath with seperate shower, double sinks, robes and slippers. Breakfast was good, variety of pastries, cereals, cold meats and cheeses, eggs, etc. Staff we encountered were all polite and friendly with good English. Location couldn't be better, literally above a Metro station but it is a very walkable city anyway.
10
Sophie
18 Jul 2025
·
Stayed 3 nights
Fantastic location—buses, trams, and trains are right outside the door, making it incredibly easy to get to all the major sights. The room was very clean, spacious, and thoughtfully designed. The AC worked fine, and the overall experience was comfortable and pleasant. Just a note: there is NO POOL, despite a misleading photo on Google Reviews. Still, I really enjoyed my stay and would definitely come back.
Fantastic location—buses, trams, and trains are right outside the door, making it incredibly easy to get to all the major sights. The room was very clean, spacious, and thoughtfully designed. The AC worked fine, and the overall experience was comfortable and pleasant. Just a note: there is NO POOL, despite a misleading photo on Google Reviews. Still, I really enjoyed my stay and would definitely come back.
10
Vasthi
14 Aug 2024
·
Stayed 2 nights
Perfect location for a first visit to Marseille! Our views of the old port were perfect and the family room was huge even by American standards. It is right next to the metro, many restaurants and shops. The strength of the AC was a pleasant surprise! High quality toiletries were provided and the beds were very comfortable! I’d stay here again in a heartbeat.
Perfect location for a first visit to Marseille! Our views of the old port were perfect and the family room was huge even by American standards. It is right next to the metro, many restaurants and shops. The strength of the AC was a pleasant surprise! High quality toiletries were provided and the beds were very comfortable! I’d stay here again in a heartbeat.
8
Hui
9 Apr 2024
·
Stayed 2 nights
Excellent location, lovely ambience. The room was large, with a high ceiling and finished to a high standard. The hotel was clean all around. Bathroom came with L'Occitaine toiletries. I really enjoyed my stay. Small Negatives: I stayed in a double room, so expected a double bed (or better), but instead, it was two single (albeit comfortable) beds put together. Breakfast was disappointing compared with the quality rest of the hotel. I did not like the pillows - but that is true for all hotels. Windows could have had better soundproofing. Lighting could be better (more and brighter). Could add some USB ports for charging.
Excellent location, lovely ambience. The room was large, with a high ceiling and finished to a high standard. The hotel was clean all around. Bathroom came with L'Occitaine toiletries. I really enjoyed my stay. Small Negatives: I stayed in a double room, so expected a double bed (or better), but instead, it was two single (albeit comfortable) beds put together. Breakfast was disappointing compared with the quality rest of the hotel. I did not like the pillows - but that is true for all hotels. Windows could have had better soundproofing. Lighting could be better (more and brighter). Could add some USB ports for charging.
8
Frances
30 Sept 2025
·
Stayed 5 nights
Very good property, staff helpful and efficient. Room excellent, very big and clean. Bathroom layout was a bit restrictive due to large double sink and shower a bit awkward to get in and out but not a huge issue for us. Breakfast needs more variety/selection, not worth the money at present. Overall though, we would definitely stay again :)
Very good property, staff helpful and efficient. Room excellent, very big and clean. Bathroom layout was a bit restrictive due to large double sink and shower a bit awkward to get in and out but not a huge issue for us. Breakfast needs more variety/selection, not worth the money at present. Overall though, we would definitely stay again :)
10
Naoko
26 Sept 2025
·
Stayed 1 night
客室はゆとりがあり過ごしやすいです。設備もメンテナンスされていて良かったです。
客室はゆとりがあり過ごしやすいです。設備もメンテナンスされていて良かったです。
10
Jessica
26 Jul 2024
·
Stayed 1 night
Very close to the blue metro line and restaurants along the port. A bit of a walk to everything else but if you want to take the metro it’s fairly easy. The room was clean and comfortable but the bathtub siding was broken and there were pieces of tile missing. We didn’t mind much because it didn’t affect our stay. The balcony view was nice to have. There is an area of Marseille north of the hotel that I would try to avoid, near the red metro line, but anywhere in the tourist areas you need to have reasonable caution with your property to avoid having phones, wallets, and passports stolen.
Very close to the blue metro line and restaurants along the port. A bit of a walk to everything else but if you want to take the metro it’s fairly easy. The room was clean and comfortable but the bathtub siding was broken and there were pieces of tile missing. We didn’t mind much because it didn’t affect our stay. The balcony view was nice to have. There is an area of Marseille north of the hotel that I would try to avoid, near the red metro line, but anywhere in the tourist areas you need to have reasonable caution with your property to avoid having phones, wallets, and passports stolen.
6
Yuri
17 Sept 2025
·
Stayed 3 nights
Our room was very large, with a separate WC room and a bathroom. There was a tub and a walk in large shower. The hotel is located in a pedestrian zone in the old port area, very convenient to shops and restaurants. What we did not like is 1) late hour cleaning. The maid would come after 4 pm and 2) homeless people in front of the hotel making loud noise at night interrupting our sleep.
Our room was very large, with a separate WC room and a bathroom. There was a tub and a walk in large shower. The hotel is located in a pedestrian zone in the old port area, very convenient to shops and restaurants. What we did not like is 1) late hour cleaning. The maid would come after 4 pm and 2) homeless people in front of the hotel making loud noise at night interrupting our sleep.
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AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly, attentive, and helpful, with several examples of proactive assistance. However, a few guests reported rudeness, miscommunication, slow check‑in, or billing issues.
Related guest reviews
4
Robert
19 Mar 2025
·
Stayed 2 nights
This is the 2nd time I have stayed at this hotel, mainly because of the location to the office I’m working from but on both occasions the male receptionists have been rude and unhelpful. I reported to reception a number of issues with my room, TV remote not working, table lamp not working and the telephone not working. I was told that you have to pick up the phone and wait two minutes for it to work. (I have not comments on this) While this is still a nice hotel in a great location I don’t think it would use this again because of the staff.
This is the 2nd time I have stayed at this hotel, mainly because of the location to the office I’m working from but on both occasions the male receptionists have been rude and unhelpful. I reported to reception a number of issues with my room, TV remote not working, table lamp not working and the telephone not working. I was told that you have to pick up the phone and wait two minutes for it to work. (I have not comments on this) While this is still a nice hotel in a great location I don’t think it would use this again because of the staff.
10
Barbara
25 Aug 2025
·
Stayed 2 nights
This hotel was awesome. The staff were very accommodating. I will definitely stay here again when I’m Marseilles
This hotel was awesome. The staff were very accommodating. I will definitely stay here again when I’m Marseilles
10
Andrew
26 Nov 2025
·
Stayed 1 night
Room was spotless and staff were helpful. Coffee machine on the room was a nice
Room was spotless and staff were helpful. Coffee machine on the room was a nice
10
Kamini
21 Jul 2025
·
Stayed 1 night
Excellent, well-located hotel moments from the old port. I received a warm welcome from the friendly, helpful receptionist and was given a fabulous room. She said because I was trying to speak French! The in-room breakfast was a real treat, as were the L’Occitane toiletries. The stunning tall balconies with great views made the stay extra special.
Excellent, well-located hotel moments from the old port. I received a warm welcome from the friendly, helpful receptionist and was given a fabulous room. She said because I was trying to speak French! The in-room breakfast was a real treat, as were the L’Occitane toiletries. The stunning tall balconies with great views made the stay extra special.
8
Frances
30 Sept 2025
·
Stayed 5 nights
Very good property, staff helpful and efficient. Room excellent, very big and clean. Bathroom layout was a bit restrictive due to large double sink and shower a bit awkward to get in and out but not a huge issue for us. Breakfast needs more variety/selection, not worth the money at present. Overall though, we would definitely stay again :)
Very good property, staff helpful and efficient. Room excellent, very big and clean. Bathroom layout was a bit restrictive due to large double sink and shower a bit awkward to get in and out but not a huge issue for us. Breakfast needs more variety/selection, not worth the money at present. Overall though, we would definitely stay again :)
10
Roger
25 Nov 2025
·
Stayed 1 night
Soutien apprécié suite à la perte de nos valises chez Air France.
Soutien apprécié suite à la perte de nos valises chez Air France.
10
Melissa
28 Nov 2024
·
Stayed 1 night
LOVE the location of this hotel. Johan from the front desk provided amazing service!
LOVE the location of this hotel. Johan from the front desk provided amazing service!
10
Joseph
15 Jul 2025
·
Stayed 1 night
Lovely hotel with really lovely, friendly and helpful staff.
Lovely hotel with really lovely, friendly and helpful staff.
4
AYSE GULCIN
16 Nov 2025
·
Stayed 3 nights
Otelin arkasında La Fayette olsa da tamamen boşaltılmıştı ama otel merkezi konumda ve odanın manzarası güzeldi . Benim yastığımın üstünde leke vardı ve en önemlisi otelin herkesin kullandığı tek asansörü bozuktu, çok gürültülü ve sarsarak ara katta kalıyor, bir süre sonra yola devam ediyordu. Bunu resepsiyona söylediğimizde durumu bildikleri söylendi? Çocuklarım bu durumdan korktuğu için 1 gece erken çıkış yapmak istedik, önceki sabah 9’da bunu resepsiyona sordum, sorun olmayacağı söylendiği halde ertesi gün çıkışta, kalmadığımız günün de ödemesini aldılar.
Otelin arkasında La Fayette olsa da tamamen boşaltılmıştı ama otel merkezi konumda ve odanın manzarası güzeldi . Benim yastığımın üstünde leke vardı ve en önemlisi otelin herkesin kullandığı tek asansörü bozuktu, çok gürültülü ve sarsarak ara katta kalıyor, bir süre sonra yola devam ediyordu. Bunu resepsiyona söylediğimizde durumu bildikleri söylendi? Çocuklarım bu durumdan korktuğu için 1 gece erken çıkış yapmak istedik, önceki sabah 9’da bunu resepsiyona sordum, sorun olmayacağı söylendiği halde ertesi gün çıkışta, kalmadığımız günün de ödemesini aldılar.
10
Carine
18 Sept 2025
·
Stayed 1 night
Séjour d'une nuit déjà effectué il y a un an et demi lors d'un arrêt à Marseille. Chambre spacieuse avec demandes respectées, à côté du Vieux Port et de l'église (concert jusqu'après 23h et cloches le matin, ne m'ont pas dérangé parce que boules quies). Petit-déjeuner buffet un peu limité mais bon. Literie agréable. Personnel adorable.
Séjour d'une nuit déjà effectué il y a un an et demi lors d'un arrêt à Marseille. Chambre spacieuse avec demandes respectées, à côté du Vieux Port et de l'église (concert jusqu'après 23h et cloches le matin, ne m'ont pas dérangé parce que boules quies). Petit-déjeuner buffet un peu limité mais bon. Literie agréable. Personnel adorable.
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AI-generated summary based on recent guest reviews
Location
Central setting on the Vieux Port with immediate metro access and easy walking to sights, restaurants, and transport; many rooms have port views. Some note the lively area can bring noise or crowds.
Related guest reviews
10
Ana
1 Jul 2025
·
Stayed 3 nights
Hotel is right on the vieux porte and is walking distance to restaurants and shops. Hotel staff was friendly and breakfast was very good and complete !
Hotel is right on the vieux porte and is walking distance to restaurants and shops. Hotel staff was friendly and breakfast was very good and complete !
10
Nabor
24 Jul 2025
·
Stayed 2 nights
The hotel is in a historic building, very central and very walkable
The hotel is in a historic building, very central and very walkable
10
Giles
14 Sept 2024
·
Stayed 4 nights
We had an excellent stay, room was on the top floor with a terrace overlooking the Old Port and across to Notre Dame du Garde which was great. Room was spacious and tidy, comfortable bed, had both Nespresso machine and a kettle. Bath with seperate shower, double sinks, robes and slippers. Breakfast was good, variety of pastries, cereals, cold meats and cheeses, eggs, etc. Staff we encountered were all polite and friendly with good English. Location couldn't be better, literally above a Metro station but it is a very walkable city anyway.
We had an excellent stay, room was on the top floor with a terrace overlooking the Old Port and across to Notre Dame du Garde which was great. Room was spacious and tidy, comfortable bed, had both Nespresso machine and a kettle. Bath with seperate shower, double sinks, robes and slippers. Breakfast was good, variety of pastries, cereals, cold meats and cheeses, eggs, etc. Staff we encountered were all polite and friendly with good English. Location couldn't be better, literally above a Metro station but it is a very walkable city anyway.
10
Vasthi
14 Aug 2024
·
Stayed 2 nights
Perfect location for a first visit to Marseille! Our views of the old port were perfect and the family room was huge even by American standards. It is right next to the metro, many restaurants and shops. The strength of the AC was a pleasant surprise! High quality toiletries were provided and the beds were very comfortable! I’d stay here again in a heartbeat.
Perfect location for a first visit to Marseille! Our views of the old port were perfect and the family room was huge even by American standards. It is right next to the metro, many restaurants and shops. The strength of the AC was a pleasant surprise! High quality toiletries were provided and the beds were very comfortable! I’d stay here again in a heartbeat.
10
Michael
14 Sept 2025
·
Stayed 6 nights
Great time. Hotel is less than half a block from the port and metro stop. Close to restautants and attractions.
Great time. Hotel is less than half a block from the port and metro stop. Close to restautants and attractions.
10
ina
29 Jun 2025
·
Stayed 2 nights
A lovely, modernized hotel with great views of the old port and convenient access to restaurants, shopping and several historical sites. Would stay here again.
A lovely, modernized hotel with great views of the old port and convenient access to restaurants, shopping and several historical sites. Would stay here again.
10
Ron
7 Oct 2023
·
Stayed 2 nights
A block from the water!
A block from the water!
10
cathy
2 Oct 2023
·
Stayed 1 night
Great stay, Location perfect
Great stay, Location perfect
10
Ryan
23 Oct 2023
·
Stayed 3 nights
Very centrally located, friendly staff. Easy access to Metro.
Very centrally located, friendly staff. Easy access to Metro.
10
Les
27 Oct 2025
·
Stayed 2 nights
Great location. Very comfy bed and superb shower!
Great location. Very comfy bed and superb shower!
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AI-generated summary based on recent guest reviews
Dining
Breakfast receives frequent praise for quality and variety, and in‑room breakfast arrived on time. Others found the selection limited or disorganized at times, with few special‑diet options, and items running low late in the service.
Related guest reviews
10
Ana
1 Jul 2025
·
Stayed 3 nights
Hotel is right on the vieux porte and is walking distance to restaurants and shops. Hotel staff was friendly and breakfast was very good and complete !
Hotel is right on the vieux porte and is walking distance to restaurants and shops. Hotel staff was friendly and breakfast was very good and complete !
8
renate
8 Jun 2025
·
Stayed 1 night
All good at the hotel apart from the breakfast as there were no vegan options
All good at the hotel apart from the breakfast as there were no vegan options
10
Jaclyn
21 Sept 2025
·
Stayed 2 nights
Location, staff, room w a view of the port, cleanliness, and breakfast spread was all perfection!
Location, staff, room w a view of the port, cleanliness, and breakfast spread was all perfection!
10
Bonita
12 Jun 2025
·
Stayed 5 nights
Great hotel right in the midst of the tourist area in Marseille. Rooms were comfortable and clean, and although the area outside was busy and loud, the sound proofing with the windows closed was good. The air conditioning worked well, and our room was cleaned every day. Breakfast was the same every day, but the variety was good and the food was great. I would stay here again if I ever make it back to Marseille.
Great hotel right in the midst of the tourist area in Marseille. Rooms were comfortable and clean, and although the area outside was busy and loud, the sound proofing with the windows closed was good. The air conditioning worked well, and our room was cleaned every day. Breakfast was the same every day, but the variety was good and the food was great. I would stay here again if I ever make it back to Marseille.
6
Vanessa
5 Jun 2025
·
Stayed 1 night
Un hotel muy bien ubicado si vas de turista caminando llegas perfectamente desde la estación de tren. Nosotros fuimos solo una noche y estuvo bien. La habitación estaba muy limpia y muy amplia. Punto negativo el color de la habitación era un poco exótica y que el desayuno estaba muy desorganizado, se nota la falta personal que limpie la zona.
Un hotel muy bien ubicado si vas de turista caminando llegas perfectamente desde la estación de tren. Nosotros fuimos solo una noche y estuvo bien. La habitación estaba muy limpia y muy amplia. Punto negativo el color de la habitación era un poco exótica y que el desayuno estaba muy desorganizado, se nota la falta personal que limpie la zona.
10
Ilaria
10 Aug 2025
·
Stayed 1 night
Room is great, quite spacious, can open windows and confortable bed and shower. No parking available and the city one is quite expensive. Also breakfast was until 11 am but when we arrived at 10:15 there was only a few things left (no eggs, no sausage, no croissants…)
Room is great, quite spacious, can open windows and confortable bed and shower. No parking available and the city one is quite expensive. Also breakfast was until 11 am but when we arrived at 10:15 there was only a few things left (no eggs, no sausage, no croissants…)
8
Frances
30 Sept 2025
·
Stayed 5 nights
Very good property, staff helpful and efficient. Room excellent, very big and clean. Bathroom layout was a bit restrictive due to large double sink and shower a bit awkward to get in and out but not a huge issue for us. Breakfast needs more variety/selection, not worth the money at present. Overall though, we would definitely stay again :)
Very good property, staff helpful and efficient. Room excellent, very big and clean. Bathroom layout was a bit restrictive due to large double sink and shower a bit awkward to get in and out but not a huge issue for us. Breakfast needs more variety/selection, not worth the money at present. Overall though, we would definitely stay again :)
10
Carine
18 Sept 2025
·
Stayed 1 night
Séjour d'une nuit déjà effectué il y a un an et demi lors d'un arrêt à Marseille. Chambre spacieuse avec demandes respectées, à côté du Vieux Port et de l'église (concert jusqu'après 23h et cloches le matin, ne m'ont pas dérangé parce que boules quies). Petit-déjeuner buffet un peu limité mais bon. Literie agréable. Personnel adorable.
Séjour d'une nuit déjà effectué il y a un an et demi lors d'un arrêt à Marseille. Chambre spacieuse avec demandes respectées, à côté du Vieux Port et de l'église (concert jusqu'après 23h et cloches le matin, ne m'ont pas dérangé parce que boules quies). Petit-déjeuner buffet un peu limité mais bon. Literie agréable. Personnel adorable.
10
Mickaël
27 Jan 2026
·
Stayed 2 nights
La chambre était impeccable et le petit-déjeuner servi en chambre était toujours à l'heure
La chambre était impeccable et le petit-déjeuner servi en chambre était toujours à l'heure
10
Tevfik Murat
22 Sept 2025
·
Stayed 3 nights
Great location, very nice and clean rooms, very polite and helpful staff, super breakfast. What more could you ask for? If I come back, I would stay here without hesitation.
Great location, very nice and clean rooms, very polite and helpful staff, super breakfast. What more could you ask for? If I come back, I would stay here without hesitation.
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AI-generated summary based on recent guest reviews
8
Susse Sauer
3 weeks ago
·
Stayed 3 nights
Cozy and very nice hotel right in the centre of Marseille at Vieux Port. Beautiful suroundings, very helpful staff and nice room with fine balcony.
Cozy and very nice hotel right in the centre of Marseille at Vieux Port. Beautiful suroundings, very helpful staff and nice room with fine balcony.
8
Michael Bruce
26 Jul 2026
·
Stayed 1 night
Very clean. Ben, the receptionist, was very competent and was also able to upgrade us to a luxury room. The room had three balconies, a shower, a tub, two sinks in the bathroom, water cold and water refrigerated, espresso machine, water heater. The bathroom had a heater to put the towels on. The soap and shower items were Occitane. There is a safe and a hair dryer in the room. What I didn’t like is that the breakfast was sub-standard. Options were limited like a 1 star Bed and Breakfast. The coffee was not good, the eggs were tasteless. I expected a better breakfast if paying 15 EUR for it.
Very clean. Ben, the receptionist, was very competent and was also able to upgrade us to a luxury room. The room had three balconies, a shower, a tub, two sinks in the bathroom, water cold and water refrigerated, espresso machine, water heater. The bathroom had a heater to put the towels on. The soap and shower items were Occitane. There is a safe and a hair dryer in the room. What I didn’t like is that the breakfast was sub-standard. Options were limited like a 1 star Bed and Breakfast. The coffee was not good, the eggs were tasteless. I expected a better breakfast if paying 15 EUR for it.
10
Chahrazade
17 Jul 2026
·
Stayed 1 night
I stayed at the hotel with my husband and son and it was great. Clean, nice spacious room, the put a bassinet inside. The staff was very lovely as well
I stayed at the hotel with my husband and son and it was great. Clean, nice spacious room, the put a bassinet inside. The staff was very lovely as well
10
Eric
14 Jun 2026
·
Stayed 2 nights
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8
Karri
28 May 2026
·
Stayed 1 night
Room was clean and staff helpful. The hotel was undergoing renovations but it didn't bother us.
Room was clean and staff helpful. The hotel was undergoing renovations but it didn't bother us.
FAQs about New Hotel Le Quai - Vieux Port
What type of breakfast is offered and what are the serving hours?
Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee of approximately EUR 14 per person.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 12:00 AM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request.
What is the location of the property in relation to key landmarks?
The hotel is centrally located in Marseille, a 3-minute walk from World Trade Center Marseille Provence and a 2-minute drive from the Museum of European and Mediterranean Civilisations. It is also close to several attractions, including La Canebiere and Marseille History Museum, all within 0.6 miles.
What are the policies for guests staying with children?
Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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December 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-10: 133.4384884656372USD
- 2026-11-11: 98.09800604722595USD
- 2026-11-12: 114.48779696836853USD
- 2026-11-13: 91.63636335090636USD
- 2026-11-14: 109.29737480914307USD
- 2026-11-15: 87.7668381293335USD
- 2026-11-16: 115.32059369618226USD
- 2026-11-17: 100.41470332754517USD
- 2026-11-18: 146.53957741497803USD
- 2026-11-19: 143.13494398379515USD
- 2026-11-20: 94.60601976777649USD
- 2026-11-21: 103.09493109439087USD
- 2026-11-22: 77.12399484031677USD
- 2026-11-23: 100.47378394647217USD
- 2026-11-24: 114.47281830381775USD
- 2026-11-25: 136.56957403546141USD
- 2026-11-26: 137.89836030381775USD
- 2026-11-27: 94.44793528253173USD
- 2026-11-28: 94.72751716273498USD
- 2026-11-29: 83.15492433535766USD
- 2026-11-30: 87.03146229533387USD
- 2026-12-01: 86.3601032310791USD
- 2026-12-02: 100.33907809277343USD
- 2026-12-03: 115.89328080770873USD
- 2026-12-04: 99.45040924406433USD
- 2026-12-05: 102.19627930618286USD
- 2026-12-06: 92.2911777993164USD
- 2026-12-07: 92.2911777993164USD
- 2026-12-08: 93.76895922692871USD
- 2026-12-09: 93.14988931892395USD
- 2026-12-10: 93.60919815252686USD
- 2026-12-11: 93.50959854386902USD
- 2026-12-12: 93.13990637942504USD
- 2026-12-13: 93.27828030381775USD
- 2026-12-14: 92.47091326332092USD
- 2026-12-15: 104.9521323078003USD
- 2026-12-16: 105.72727819830322USD
- 2026-12-17: 94.56775608833313USD
- 2026-12-18: 96.49485489944458USD
- 2026-12-19: 93.81888243502807USD
- 2026-12-20: 88.11745802828979USD
- 2026-12-21: 83.99366146536255USD
- 2026-12-22: 93.42947119912719USD
- 2026-12-23: 93.71903601882934USD
- 2026-12-24: 95.11056246620178USD
- 2026-12-25: 93.81888243502807USD
- 2026-12-26: 102.19627930618286USD
- 2026-12-27: 99.23234201577759USD
- 2026-12-28: 101.92668887608338USD
- 2026-12-29: 101.4474056528778USD
- 2026-12-30: 101.61714966677856USD
- 2026-12-31: 129.58508232966614USD
- 2027-01-01: 124.40168141944885USD
- 2027-01-02: 120.63258133520507USD
- 2027-01-03: 99.28640137783813USD
- 2027-01-04: 111.29363079533387USD
- 2027-01-05: 111.29363079533387USD
- 2027-01-06: 113.96190116235351USD
- 2027-01-07: 111.29363079533387USD
- 2027-01-08: 111.29363079533387USD
- 2027-01-09: 113.35731630381775USD
- 2027-01-10: 114.47281830381775USD
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Contactless check-out is available.
- Fee for buffet breakfast: approximately EUR 14 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Breakfast in the room
Non-smoking rooms
Tour desk
Dry cleaning
Housekeeping
Safe-deposit box
Services
Tour desk
Dry cleaning
Housekeeping
Safe-deposit box
Luggage storage
Self laundry
24-Hour Front Desk
General
Non-smoking rooms
Breakfast in the room
Family room
Activities
Fitness Center (nearby)
Internet
Free wi-fi