ibis Styles Marseille Palais des Congrès Vélodrome

I loved the staff here they are extremely helpful. The breakfast was ok but basic but a solid 4/5

Dirty room, broken furniture, nobody removed the full garbage bags after they supposedly clean the room. Nothing get replenished. The hotel advertises that they serve a breakfast buffet, lunch and dinner but they forget to mention that weekends the restaurant is closed and there is nothing close by where you can get something to eat, no even a supermarket nearby. If you walk couple of block away you will feel unsafe even during the day and you have to watch your step so you dont step on dog or human poop. And the air conditioning is controlled by the hotel, the thermostat doesn’t let the guest control it therefore you have to sleep with the windows open and then good luck with the noise. I know that the neighborhood has nothing to do with the hotel service but the rest what I mentioned is pretty bad.

I chose the hotel because it was close to where I was working. It really didn’t end up being a convenient location.

Miserable first impression from the receptionist who never smiled, didn't say hello or a please/thank you. Reception had rap music playing with offensive swear words - not ideal when checking in with a child. Room was comfortable and clean. Air conditioning was a god-send!

The hotel was fine, slept well (bed great) and the evening bar staff were fun. Our Check-In could have been more friendly, but we were eventually allowed in at 13.00 as opposed to the stated 14.00. Don’t like the Deposit starting against my account as “Pending” fro a week after we departed, couldn’t it be cleared on Departure? Otherwise happy stay @ Hotel Kyriad Marseille Palais Des Congres - Vélodrome.