Grand Hôtel Spa & Thalasso
$392
/ night
Avg. for September
Prices for Grand Hôtel Spa & Thalasso
Select dates to see prices and availability
$392
/ night
Avg. for September
Monthly average prices
Nightly prices at Grand Hôtel Spa & Thalasso average $284 in April, the cheapest month, and $497 in August, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| April | $284 |
| May | $330 |
| June | $347 |
| July | $416 |
| August | $497 |
| September | $392 |
A
M
J
J
A
Sep · $392
S
Most expensive: August (~$497)
Cheapest: April (~$284)
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. This Victorian hotel also features compl...
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. This Victorian hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Business amenities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Dining
Enjoy French cuisine at Aho Fina, a beachfront restaurant which features an ocean view. You can also stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 52 guestrooms featuring minibars and espresso makers. Your pillowtop bed comes with premium bedding. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.
Location
With a stay at Grand Hôtel Spa & Thalasso à Saint-Jean-de-Luz, you'll be centrally located in Saint-Jean-de-Luz, steps from St-Jean-de-Luz Beach and within a 10-minute walk of Church of St-Jean-Baptiste. This beach hotel is 0.7 mi (1.1 km) from Maison Louis XIV and 0.7 mi (1.1 km) from Pointe de Sainte Barbe.
What's nearby
Bay of Biscay(0.1 miles)
St-Jean-de-Luz Beach(0.1 miles)
Les Flots Bleus(0.3 miles)
Church of St-Jean-Baptiste(0.4 miles)
Maison de l'Infante(0.5 miles)
Maison Louis XIV(0.5 miles)
Port de Saint-Jean-de-Luz(0.5 miles)
Pointe de Sainte Barbe(0.6 miles)
Port of Saint-Jean-de-Luz Ciboure(0.8 miles)
Nivelle Golf Course(1.4 miles)
Plage de Socoa(1.8 miles)
Erromardie Beach(1.9 miles)
Chantaco Golf Club(2 miles)
Lafitenia Beach(2.7 miles)
Château d'Urtubie(2.8 miles)
San Sebastian (EAS)(10.9 miles)
Biarritz (BIQ-Pays Basque)(9.8 miles)
Parking
Restaurant
Swimming pool
Room Service
Valet Parking
Dry Cleaning
Location
43 Boulevard Thiers, Saint-Jean-de-Luz City Center, Saint-Jean-de-Luz, France
Bay of Biscay (0.1 miles)
St-Jean-de-Luz Beach (0.1 miles)
Les Flots Bleus (0.3 miles)
Church of St-Jean-Baptiste (0.4 miles)
Maison de l'Infante (0.5 miles)
Maison Louis XIV (0.5 miles)
Room options
5
Family Room
Room details
1 Queen Bed
and 1 Sofa Bed
Sleeps 4
431 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
5
Classic Room with City View
Room details
1 Queen Bed
Sleeps 2
237 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
8
Junior Suite, Terrace
Room details
1 Queen Bed
and 1 Sofa Bed
Sleeps 4
366 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
5
Superior City View Room
Room details
1 Queen Bed
Sleeps 2
248 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
6
Deluxe Ocean Room
Room details
1 Queen Bed
Sleeps 2
366 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
8
Ocean Terrace Suite
Room details
1 Queen Bed
and 1 Sofa Bed
Sleeps 4
678 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
5
Superior Ocean Room
Room details
1 Queen Bed
Sleeps 2
237 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
Guest reviews of Grand Hôtel Spa & Thalasso
8.9
Fabulous
Based on 783 verified reviews
Who stays here?
Business
2%
Couple
69%
Family
16%
Group
7%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
At Grand Hôtel Spa & Thalasso, guests consistently praise the beachfront location and welcoming, professional staff, while feedback on the spa and facilities is split between relaxing experiences and concerns about maintenance, temperature, and some out-of-order features.
Read moreWas this helpful?
What guests think
At Grand Hôtel Spa & Thalasso, guests consistently praise the beachfront location and welcoming, professional staff, while feedback on the spa and facilities is split between relaxing experiences and concerns about maintenance, temperature, and some out-of-order features.
Rooms are attractively furnished, with standout ocean views for some, though several note small standard rooms or bathrooms, occasionally ineffective air conditioning, and city-side noise if windows are opened. Breakfast and the terrace bar earn frequent compliments, while a few cite slow restaurant service and pricey wine options. Expect a classic beachside stay with gracious service and some quirks.
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AI-generated summary based on recent guest reviews
Facilities
Guests highlight the spa with an indoor sea water pool and a pleasant terrace bar; a gym is also mentioned. Several report maintenance and hygiene issues (salt room out, cold water, worn areas) in the wellness facilities.
Related guest reviews
8
Rachael
Mar 3, 2024
·
Stayed 2 nights
Impressive building, right on the seafront, nice character. Really lovely staff and service. Nice decor in the rooms, furnished to a high standard, big beds, nice linen and many pillows! We were kindly upgraded (bc Gold Hotels.com member?) to a sea view room, which was lovely. Despite the rain getting in and soaking the carpet by the French windows (just an upkeep issue). The spa is really nice, vaulted ceilings, impressive reception area that you pass through. Good sauna and steam room. Not sure about the salt room, wasn't very warm? Pool area could do with a bit of TLC, starting to show wear and tear. There was some brown slime on the edge of the seats in the hammam 😬. Decent bar area with good cocktail selection and snacks. You pay for the location, prestige and building, but it's nice and the reception and spa staff were really lovely.
Impressive building, right on the seafront, nice character. Really lovely staff and service. Nice decor in the rooms, furnished to a high standard, big beds, nice linen and many pillows! We were kindly upgraded (bc Gold Hotels.com member?) to a sea view room, which was lovely. Despite the rain getting in and soaking the carpet by the French windows (just an upkeep issue). The spa is really nice, vaulted ceilings, impressive reception area that you pass through. Good sauna and steam room. Not sure about the salt room, wasn't very warm? Pool area could do with a bit of TLC, starting to show wear and tear. There was some brown slime on the edge of the seats in the hammam 😬. Decent bar area with good cocktail selection and snacks. You pay for the location, prestige and building, but it's nice and the reception and spa staff were really lovely.
10
Jérôme
Jul 22, 2024
·
Stayed 2 nights
Tres bon hôtel En face de l ocean tout est parfait Des vrais plus : - emplacement face ocean - le petit dejeuner extraordinaire en terrasse - le spa avec piscine à remous chauffe haman… Deux points à ameliorer - la grotte de sel hs - le restaurant. La jeune serveuse est charmante la nourriture bien mieux qu il y a deux ans. Tres bon dessert mais un point que j avais jamais vue on vous presente une premiere carte des vins manifestement pour «\xa0américains\xa0» avec des coefficients multiplicateurs au niveau des 3 etoiles parisiens Il faut demander l autre carte pour avoir la totalite des propositions Enfin un carton rouge : Lors de mon sejour l alarme incendie se declenche et la a ma grande surprise le personnel du spa ne fait pas evacuer Je leur demande Reponse on sait pas il y a pas de responsable mais elle sonne souvent pour rien Lunaire ! Quand une alarme se déclenche a plus forte raison quand on ne sait pas on fait evacuer
Tres bon hôtel En face de l ocean tout est parfait Des vrais plus : - emplacement face ocean - le petit dejeuner extraordinaire en terrasse - le spa avec piscine à remous chauffe haman… Deux points à ameliorer - la grotte de sel hs - le restaurant. La jeune serveuse est charmante la nourriture bien mieux qu il y a deux ans. Tres bon dessert mais un point que j avais jamais vue on vous presente une premiere carte des vins manifestement pour «\xa0américains\xa0» avec des coefficients multiplicateurs au niveau des 3 etoiles parisiens Il faut demander l autre carte pour avoir la totalite des propositions Enfin un carton rouge : Lors de mon sejour l alarme incendie se declenche et la a ma grande surprise le personnel du spa ne fait pas evacuer Je leur demande Reponse on sait pas il y a pas de responsable mais elle sonne souvent pour rien Lunaire ! Quand une alarme se déclenche a plus forte raison quand on ne sait pas on fait evacuer
4
Mauro
Oct 8, 2024
·
Stayed 1 night
They advise as Thalasso, but it is not sea water. It is a pool with jets. The Spa area had better days… the Himalaya salt sauna and ice fountain not working. The pool water a bit cold, few places to rest and bad maintenance In the rooms the pillows wore terrible, the tower rack not working in hole hotel ( so our swimming clothes and towels dont dry) and they turn of the air conditioner at night, just leave the fan, so in October I couldn’t sleep I’ve stayed in this hotel before, and was much better.
They advise as Thalasso, but it is not sea water. It is a pool with jets. The Spa area had better days… the Himalaya salt sauna and ice fountain not working. The pool water a bit cold, few places to rest and bad maintenance In the rooms the pillows wore terrible, the tower rack not working in hole hotel ( so our swimming clothes and towels dont dry) and they turn of the air conditioner at night, just leave the fan, so in October I couldn’t sleep I’ve stayed in this hotel before, and was much better.
10
Frédéric
May 2, 2025
·
Stayed 1 night
Dans la plus pure tradition des palaces de plage et de l’hospitalité à la française, le personnel du Grand Hôtel nous a fait vivre une expérience mémorable. Nous avons été surclassés dans une suite ravissante avec mille attentions tout au long de notre court séjour. Spa très agréable avec une piscine d’eau de mer et excellent petit déjeuner en terrasse. Le meilleur de Saint-Jean de Luz et du luxe à la française
Dans la plus pure tradition des palaces de plage et de l’hospitalité à la française, le personnel du Grand Hôtel nous a fait vivre une expérience mémorable. Nous avons été surclassés dans une suite ravissante avec mille attentions tout au long de notre court séjour. Spa très agréable avec une piscine d’eau de mer et excellent petit déjeuner en terrasse. Le meilleur de Saint-Jean de Luz et du luxe à la française
6
Azucena
Feb 19, 2023
·
Stayed 1 night
La piscina no tenia chorros de agua exteriores, agua no muy caliente y camas sin calor. El baño de la habitacion super pequeño, lavabo, wc y ducha q no corresponde a un 5 estrellas. Los trabajadores super agradables
La piscina no tenia chorros de agua exteriores, agua no muy caliente y camas sin calor. El baño de la habitacion super pequeño, lavabo, wc y ducha q no corresponde a un 5 estrellas. Los trabajadores super agradables
4
Elizabeth
Jun 25, 2025
·
Stayed 1 night
Hotel is right on the beach. The location is very good. A little outdated but fine. The pool is indoor, the spa was ok, I had a good massage. We don’t eat dinner there, but lunch was very good.
Hotel is right on the beach. The location is very good. A little outdated but fine. The pool is indoor, the spa was ok, I had a good massage. We don’t eat dinner there, but lunch was very good.
10
Anne
Aug 3, 2023
·
Stayed 3 nights
Hotel deserves its five star rating. Rooms are really attractive, location is right on the beach, staff are friendly and efficient. The sea water swimming pool is a real bonus. We loved drinks on the terrace at sunset.
Hotel deserves its five star rating. Rooms are really attractive, location is right on the beach, staff are friendly and efficient. The sea water swimming pool is a real bonus. We loved drinks on the terrace at sunset.
10
Benjamin
Apr 26, 2025
·
Stayed 1 night
Superbe hôtel en bord de mer, bar restaurant terrasse au top, spa et salle de sport sont un plus très agréable !
Superbe hôtel en bord de mer, bar restaurant terrasse au top, spa et salle de sport sont un plus très agréable !
10
Patricio Rodrigo
Oct 8, 2023
·
Stayed 7 nights
Excelente servicio instalaciones muy buenas
Excelente servicio instalaciones muy buenas
10
Sandrine
Feb 16, 2025
·
Stayed 3 nights
Séjour fantastique incroyable hôtel accueil exceptionnel piscine spa inoubliables
Séjour fantastique incroyable hôtel accueil exceptionnel piscine spa inoubliables
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AI-generated summary based on recent guest reviews
Cleanliness
Many describe the hotel and rooms as well kept or immaculately presented. A few mention wear and cleanliness or maintenance issues in the spa (e.g., slime, tired areas) and occasional upkeep problems like leaks or worn furnishings.
Related guest reviews
8
Rachael
Mar 3, 2024
·
Stayed 2 nights
Impressive building, right on the seafront, nice character. Really lovely staff and service. Nice decor in the rooms, furnished to a high standard, big beds, nice linen and many pillows! We were kindly upgraded (bc Gold Hotels.com member?) to a sea view room, which was lovely. Despite the rain getting in and soaking the carpet by the French windows (just an upkeep issue). The spa is really nice, vaulted ceilings, impressive reception area that you pass through. Good sauna and steam room. Not sure about the salt room, wasn't very warm? Pool area could do with a bit of TLC, starting to show wear and tear. There was some brown slime on the edge of the seats in the hammam 😬. Decent bar area with good cocktail selection and snacks. You pay for the location, prestige and building, but it's nice and the reception and spa staff were really lovely.
Impressive building, right on the seafront, nice character. Really lovely staff and service. Nice decor in the rooms, furnished to a high standard, big beds, nice linen and many pillows! We were kindly upgraded (bc Gold Hotels.com member?) to a sea view room, which was lovely. Despite the rain getting in and soaking the carpet by the French windows (just an upkeep issue). The spa is really nice, vaulted ceilings, impressive reception area that you pass through. Good sauna and steam room. Not sure about the salt room, wasn't very warm? Pool area could do with a bit of TLC, starting to show wear and tear. There was some brown slime on the edge of the seats in the hammam 😬. Decent bar area with good cocktail selection and snacks. You pay for the location, prestige and building, but it's nice and the reception and spa staff were really lovely.
10
Jérôme
Jul 22, 2024
·
Stayed 2 nights
Tres bon hôtel En face de l ocean tout est parfait Des vrais plus : - emplacement face ocean - le petit dejeuner extraordinaire en terrasse - le spa avec piscine à remous chauffe haman… Deux points à ameliorer - la grotte de sel hs - le restaurant. La jeune serveuse est charmante la nourriture bien mieux qu il y a deux ans. Tres bon dessert mais un point que j avais jamais vue on vous presente une premiere carte des vins manifestement pour «\xa0américains\xa0» avec des coefficients multiplicateurs au niveau des 3 etoiles parisiens Il faut demander l autre carte pour avoir la totalite des propositions Enfin un carton rouge : Lors de mon sejour l alarme incendie se declenche et la a ma grande surprise le personnel du spa ne fait pas evacuer Je leur demande Reponse on sait pas il y a pas de responsable mais elle sonne souvent pour rien Lunaire ! Quand une alarme se déclenche a plus forte raison quand on ne sait pas on fait evacuer
Tres bon hôtel En face de l ocean tout est parfait Des vrais plus : - emplacement face ocean - le petit dejeuner extraordinaire en terrasse - le spa avec piscine à remous chauffe haman… Deux points à ameliorer - la grotte de sel hs - le restaurant. La jeune serveuse est charmante la nourriture bien mieux qu il y a deux ans. Tres bon dessert mais un point que j avais jamais vue on vous presente une premiere carte des vins manifestement pour «\xa0américains\xa0» avec des coefficients multiplicateurs au niveau des 3 etoiles parisiens Il faut demander l autre carte pour avoir la totalite des propositions Enfin un carton rouge : Lors de mon sejour l alarme incendie se declenche et la a ma grande surprise le personnel du spa ne fait pas evacuer Je leur demande Reponse on sait pas il y a pas de responsable mais elle sonne souvent pour rien Lunaire ! Quand une alarme se déclenche a plus forte raison quand on ne sait pas on fait evacuer
4
Mauro
Oct 8, 2024
·
Stayed 1 night
They advise as Thalasso, but it is not sea water. It is a pool with jets. The Spa area had better days… the Himalaya salt sauna and ice fountain not working. The pool water a bit cold, few places to rest and bad maintenance In the rooms the pillows wore terrible, the tower rack not working in hole hotel ( so our swimming clothes and towels dont dry) and they turn of the air conditioner at night, just leave the fan, so in October I couldn’t sleep I’ve stayed in this hotel before, and was much better.
They advise as Thalasso, but it is not sea water. It is a pool with jets. The Spa area had better days… the Himalaya salt sauna and ice fountain not working. The pool water a bit cold, few places to rest and bad maintenance In the rooms the pillows wore terrible, the tower rack not working in hole hotel ( so our swimming clothes and towels dont dry) and they turn of the air conditioner at night, just leave the fan, so in October I couldn’t sleep I’ve stayed in this hotel before, and was much better.
4
Joana Soler
Nov 1, 2022
·
Stayed 1 night
No es un hotel de cinco estrellas, muy viejo, muebles rotos y pegados, nos pusieron en la habitacion de minusvalidos donde la ducha es todo el baño. Muy mal y el spa..... una piscina vieja que tambien sirve como almacen de bicis de gimnasio en mal estado
No es un hotel de cinco estrellas, muy viejo, muebles rotos y pegados, nos pusieron en la habitacion de minusvalidos donde la ducha es todo el baño. Muy mal y el spa..... una piscina vieja que tambien sirve como almacen de bicis de gimnasio en mal estado
8
Jean-François
May 25, 2024
·
Stayed 6 nights
Hotel magnifiquement situé. Mérite quelques rénovations et notamment un agrandissement des salles de bains.
Hotel magnifiquement situé. Mérite quelques rénovations et notamment un agrandissement des salles de bains.
10
Alice
Apr 27, 2025
·
Stayed 2 nights
Notre séjour a été tout simplement parfait. Dès notre arrivée, nous avons été accueillis avec chaleur et professionnalisme. Le service tout au long du séjour a été irréprochable : personnel attentif, réactif et toujours souriant. Chaque demande a été prise en compte rapidement. Mention spéciale pour la directrice, qui est d’une gentillesse et d’un grand professionnalisme. Elle est présente, à l’écoute de ses clients et veille à ce que chaque détail soit parfait. Le spa est un véritable havre de paix : les installations sont magnifiques, parfaitement entretenues, et ma praticienne est d’un professionnalisme remarquable. Chaque soin est un vrai moment de détente et de bien-être, réalisé avec douceur et expertise. Un grand merci à toute l’équipe pour avoir rendu ce nouveau séjour parfait. Nous reviendrons (encore ☺️) sans hésitation !
Notre séjour a été tout simplement parfait. Dès notre arrivée, nous avons été accueillis avec chaleur et professionnalisme. Le service tout au long du séjour a été irréprochable : personnel attentif, réactif et toujours souriant. Chaque demande a été prise en compte rapidement. Mention spéciale pour la directrice, qui est d’une gentillesse et d’un grand professionnalisme. Elle est présente, à l’écoute de ses clients et veille à ce que chaque détail soit parfait. Le spa est un véritable havre de paix : les installations sont magnifiques, parfaitement entretenues, et ma praticienne est d’un professionnalisme remarquable. Chaque soin est un vrai moment de détente et de bien-être, réalisé avec douceur et expertise. Un grand merci à toute l’équipe pour avoir rendu ce nouveau séjour parfait. Nous reviendrons (encore ☺️) sans hésitation !
10
Tabitha
Oct 9, 2022
·
Stayed 3 nights
Gorgeous hotel on the waterfront - the most impressive in Saint Jean de Luz, with a nice (simple) spa. The staff are the highlight - effortlessly efficient & totally capable - from the (handsome) door men to the amazing receptionist, capable maids & talented masseuse. The whole hotel was immaculately presented, including the room. My only disappointment was that the room was far too hot without the window open, and much too noisy with it open. So I didn’t sleep as well as I could have. This was a city facing room.
Gorgeous hotel on the waterfront - the most impressive in Saint Jean de Luz, with a nice (simple) spa. The staff are the highlight - effortlessly efficient & totally capable - from the (handsome) door men to the amazing receptionist, capable maids & talented masseuse. The whole hotel was immaculately presented, including the room. My only disappointment was that the room was far too hot without the window open, and much too noisy with it open. So I didn’t sleep as well as I could have. This was a city facing room.
4
Elizabeth
Jun 25, 2025
·
Stayed 1 night
Hotel is right on the beach. The location is very good. A little outdated but fine. The pool is indoor, the spa was ok, I had a good massage. We don’t eat dinner there, but lunch was very good.
Hotel is right on the beach. The location is very good. A little outdated but fine. The pool is indoor, the spa was ok, I had a good massage. We don’t eat dinner there, but lunch was very good.
10
Julien
Aug 13, 2025
·
Stayed 2 nights
Nous avons passé un excellent séjour à Saint-Jean-de-Luz ! L’emplacement de l’hôtel est parfait, avec une vue splendide sur les plages. La chambre était spacieuse, décorée avec goût, et mention spéciale pour les rideaux et stores occultants : nous avons dormi comme des bébés ! Tout était très agréable et soigné. Seul petit bémol : le self-parking, qui pourrait être amélioré pour être plus pratique. Mais cela n’a en rien gâché notre séjour, que nous avons adoré.
Nous avons passé un excellent séjour à Saint-Jean-de-Luz ! L’emplacement de l’hôtel est parfait, avec une vue splendide sur les plages. La chambre était spacieuse, décorée avec goût, et mention spéciale pour les rideaux et stores occultants : nous avons dormi comme des bébés ! Tout était très agréable et soigné. Seul petit bémol : le self-parking, qui pourrait être amélioré pour être plus pratique. Mais cela n’a en rien gâché notre séjour, que nous avons adoré.
10
Philippe
Sep 16, 2022
·
Stayed 5 nights
Excellente situation en bord d’une plage de sable fin fantastique et donnant accès à la zone piétonne de la vieille ville. Chambre parfaite et restaurant de grande qualité. A recommander à qui aime le luxe et dont l’urgence climatique n’empêche pas de dormir
Excellente situation en bord d’une plage de sable fin fantastique et donnant accès à la zone piétonne de la vieille ville. Chambre parfaite et restaurant de grande qualité. A recommander à qui aime le luxe et dont l’urgence climatique n’empêche pas de dormir
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AI-generated summary based on recent guest reviews
Rooms
Rooms are attractively furnished and some offer superb ocean views, with occasional upgrades appreciated. Several reviews note small standard rooms and bathrooms, ineffective or limited air conditioning, and city-side noise when windows are opened.
Related guest reviews
8
Rachael
Mar 3, 2024
·
Stayed 2 nights
Impressive building, right on the seafront, nice character. Really lovely staff and service. Nice decor in the rooms, furnished to a high standard, big beds, nice linen and many pillows! We were kindly upgraded (bc Gold Hotels.com member?) to a sea view room, which was lovely. Despite the rain getting in and soaking the carpet by the French windows (just an upkeep issue). The spa is really nice, vaulted ceilings, impressive reception area that you pass through. Good sauna and steam room. Not sure about the salt room, wasn't very warm? Pool area could do with a bit of TLC, starting to show wear and tear. There was some brown slime on the edge of the seats in the hammam 😬. Decent bar area with good cocktail selection and snacks. You pay for the location, prestige and building, but it's nice and the reception and spa staff were really lovely.
Impressive building, right on the seafront, nice character. Really lovely staff and service. Nice decor in the rooms, furnished to a high standard, big beds, nice linen and many pillows! We were kindly upgraded (bc Gold Hotels.com member?) to a sea view room, which was lovely. Despite the rain getting in and soaking the carpet by the French windows (just an upkeep issue). The spa is really nice, vaulted ceilings, impressive reception area that you pass through. Good sauna and steam room. Not sure about the salt room, wasn't very warm? Pool area could do with a bit of TLC, starting to show wear and tear. There was some brown slime on the edge of the seats in the hammam 😬. Decent bar area with good cocktail selection and snacks. You pay for the location, prestige and building, but it's nice and the reception and spa staff were really lovely.
10
Judy
Sep 28, 2025
·
Stayed 2 nights
Wonderful spot on the beach. Great rooms, food, location and top notch staff. Hated to leave!!
Wonderful spot on the beach. Great rooms, food, location and top notch staff. Hated to leave!!
10
Elizabeth
Jun 13, 2022
·
Stayed 3 nights
Friendly and attentive staff without being intrusive. Rooms are small but comfortable. Nice amenities - robes/slippers, spa access, towel warming rack in bathroom, Nespresso and electric kettle in room, with chocolates delivered nightly.
Friendly and attentive staff without being intrusive. Rooms are small but comfortable. Nice amenities - robes/slippers, spa access, towel warming rack in bathroom, Nespresso and electric kettle in room, with chocolates delivered nightly.
8
Jean-François
May 25, 2024
·
Stayed 6 nights
Hotel magnifiquement situé. Mérite quelques rénovations et notamment un agrandissement des salles de bains.
Hotel magnifiquement situé. Mérite quelques rénovations et notamment un agrandissement des salles de bains.
10
Tabitha
Oct 9, 2022
·
Stayed 3 nights
Gorgeous hotel on the waterfront - the most impressive in Saint Jean de Luz, with a nice (simple) spa. The staff are the highlight - effortlessly efficient & totally capable - from the (handsome) door men to the amazing receptionist, capable maids & talented masseuse. The whole hotel was immaculately presented, including the room. My only disappointment was that the room was far too hot without the window open, and much too noisy with it open. So I didn’t sleep as well as I could have. This was a city facing room.
Gorgeous hotel on the waterfront - the most impressive in Saint Jean de Luz, with a nice (simple) spa. The staff are the highlight - effortlessly efficient & totally capable - from the (handsome) door men to the amazing receptionist, capable maids & talented masseuse. The whole hotel was immaculately presented, including the room. My only disappointment was that the room was far too hot without the window open, and much too noisy with it open. So I didn’t sleep as well as I could have. This was a city facing room.
6
Azucena
Feb 19, 2023
·
Stayed 1 night
La piscina no tenia chorros de agua exteriores, agua no muy caliente y camas sin calor. El baño de la habitacion super pequeño, lavabo, wc y ducha q no corresponde a un 5 estrellas. Los trabajadores super agradables
La piscina no tenia chorros de agua exteriores, agua no muy caliente y camas sin calor. El baño de la habitacion super pequeño, lavabo, wc y ducha q no corresponde a un 5 estrellas. Los trabajadores super agradables
10
Anne
Aug 3, 2023
·
Stayed 3 nights
Hotel deserves its five star rating. Rooms are really attractive, location is right on the beach, staff are friendly and efficient. The sea water swimming pool is a real bonus. We loved drinks on the terrace at sunset.
Hotel deserves its five star rating. Rooms are really attractive, location is right on the beach, staff are friendly and efficient. The sea water swimming pool is a real bonus. We loved drinks on the terrace at sunset.
8
Elizabeth
Jul 10, 2022
·
Stayed 2 nights
This is a beautiful property in a lovely location. The beach is easily accessible and the terrace is lovely. The standard room was the smallest hotel room I’ve ever seen. AC not particularly effective.
This is a beautiful property in a lovely location. The beach is easily accessible and the terrace is lovely. The standard room was the smallest hotel room I’ve ever seen. AC not particularly effective.
10
Julien
Aug 13, 2025
·
Stayed 2 nights
Nous avons passé un excellent séjour à Saint-Jean-de-Luz ! L’emplacement de l’hôtel est parfait, avec une vue splendide sur les plages. La chambre était spacieuse, décorée avec goût, et mention spéciale pour les rideaux et stores occultants : nous avons dormi comme des bébés ! Tout était très agréable et soigné. Seul petit bémol : le self-parking, qui pourrait être amélioré pour être plus pratique. Mais cela n’a en rien gâché notre séjour, que nous avons adoré.
Nous avons passé un excellent séjour à Saint-Jean-de-Luz ! L’emplacement de l’hôtel est parfait, avec une vue splendide sur les plages. La chambre était spacieuse, décorée avec goût, et mention spéciale pour les rideaux et stores occultants : nous avons dormi comme des bébés ! Tout était très agréable et soigné. Seul petit bémol : le self-parking, qui pourrait être amélioré pour être plus pratique. Mais cela n’a en rien gâché notre séjour, que nous avons adoré.
10
Philippe
Sep 16, 2022
·
Stayed 5 nights
Excellente situation en bord d’une plage de sable fin fantastique et donnant accès à la zone piétonne de la vieille ville. Chambre parfaite et restaurant de grande qualité. A recommander à qui aime le luxe et dont l’urgence climatique n’empêche pas de dormir
Excellente situation en bord d’une plage de sable fin fantastique et donnant accès à la zone piétonne de la vieille ville. Chambre parfaite et restaurant de grande qualité. A recommander à qui aime le luxe et dont l’urgence climatique n’empêche pas de dormir
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AI-generated summary based on recent guest reviews
Service
Feedback strongly praises the friendly, professional, and attentive team across reception, concierge, and housekeeping. A few report service lapses, including slow restaurant service, a missed loyalty benefit at checkout, and poor response to a spa fire alarm.
Related guest reviews
10
Jérôme
Jul 22, 2024
·
Stayed 2 nights
Tres bon hôtel En face de l ocean tout est parfait Des vrais plus : - emplacement face ocean - le petit dejeuner extraordinaire en terrasse - le spa avec piscine à remous chauffe haman… Deux points à ameliorer - la grotte de sel hs - le restaurant. La jeune serveuse est charmante la nourriture bien mieux qu il y a deux ans. Tres bon dessert mais un point que j avais jamais vue on vous presente une premiere carte des vins manifestement pour «\xa0américains\xa0» avec des coefficients multiplicateurs au niveau des 3 etoiles parisiens Il faut demander l autre carte pour avoir la totalite des propositions Enfin un carton rouge : Lors de mon sejour l alarme incendie se declenche et la a ma grande surprise le personnel du spa ne fait pas evacuer Je leur demande Reponse on sait pas il y a pas de responsable mais elle sonne souvent pour rien Lunaire ! Quand une alarme se déclenche a plus forte raison quand on ne sait pas on fait evacuer
Tres bon hôtel En face de l ocean tout est parfait Des vrais plus : - emplacement face ocean - le petit dejeuner extraordinaire en terrasse - le spa avec piscine à remous chauffe haman… Deux points à ameliorer - la grotte de sel hs - le restaurant. La jeune serveuse est charmante la nourriture bien mieux qu il y a deux ans. Tres bon dessert mais un point que j avais jamais vue on vous presente une premiere carte des vins manifestement pour «\xa0américains\xa0» avec des coefficients multiplicateurs au niveau des 3 etoiles parisiens Il faut demander l autre carte pour avoir la totalite des propositions Enfin un carton rouge : Lors de mon sejour l alarme incendie se declenche et la a ma grande surprise le personnel du spa ne fait pas evacuer Je leur demande Reponse on sait pas il y a pas de responsable mais elle sonne souvent pour rien Lunaire ! Quand une alarme se déclenche a plus forte raison quand on ne sait pas on fait evacuer
10
Mustapha
May 1, 2025
·
Stayed 1 night
Superbe établissement, qualité de service et accueil personnalisé de la Directrice
Superbe établissement, qualité de service et accueil personnalisé de la Directrice
10
Judy
Sep 28, 2025
·
Stayed 2 nights
Wonderful spot on the beach. Great rooms, food, location and top notch staff. Hated to leave!!
Wonderful spot on the beach. Great rooms, food, location and top notch staff. Hated to leave!!
10
GERARD
May 1, 2025
·
Stayed 1 night
Magnifique hôtel superbement situé Accueil parfait Service sympathique et efficace Un séjour de rêve
Magnifique hôtel superbement situé Accueil parfait Service sympathique et efficace Un séjour de rêve
6
Alberto
Sep 28, 2025
·
Stayed 2 nights
Para ser un hotel de 500€ la noche deja mucho que desear el servicio de recepción y en especial el restaurante en el servicio de comida y cena. El spa esta poco cuidado y el resto es ok. el desayuno es bueno, no se si para 35€ por persona pero esta bien.
Para ser un hotel de 500€ la noche deja mucho que desear el servicio de recepción y en especial el restaurante en el servicio de comida y cena. El spa esta poco cuidado y el resto es ok. el desayuno es bueno, no se si para 35€ por persona pero esta bien.
10
Margaret
Aug 24, 2024
·
Stayed 1 night
The front desk (Cami) welcomed us even though we were early for check-in. The Concierge (Julien) helped us with our luggage, dinner reservations and early morning travel arrangements to the airport. Merci!
The front desk (Cami) welcomed us even though we were early for check-in. The Concierge (Julien) helped us with our luggage, dinner reservations and early morning travel arrangements to the airport. Merci!
10
Alice
Apr 27, 2025
·
Stayed 2 nights
Notre séjour a été tout simplement parfait. Dès notre arrivée, nous avons été accueillis avec chaleur et professionnalisme. Le service tout au long du séjour a été irréprochable : personnel attentif, réactif et toujours souriant. Chaque demande a été prise en compte rapidement. Mention spéciale pour la directrice, qui est d’une gentillesse et d’un grand professionnalisme. Elle est présente, à l’écoute de ses clients et veille à ce que chaque détail soit parfait. Le spa est un véritable havre de paix : les installations sont magnifiques, parfaitement entretenues, et ma praticienne est d’un professionnalisme remarquable. Chaque soin est un vrai moment de détente et de bien-être, réalisé avec douceur et expertise. Un grand merci à toute l’équipe pour avoir rendu ce nouveau séjour parfait. Nous reviendrons (encore ☺️) sans hésitation !
Notre séjour a été tout simplement parfait. Dès notre arrivée, nous avons été accueillis avec chaleur et professionnalisme. Le service tout au long du séjour a été irréprochable : personnel attentif, réactif et toujours souriant. Chaque demande a été prise en compte rapidement. Mention spéciale pour la directrice, qui est d’une gentillesse et d’un grand professionnalisme. Elle est présente, à l’écoute de ses clients et veille à ce que chaque détail soit parfait. Le spa est un véritable havre de paix : les installations sont magnifiques, parfaitement entretenues, et ma praticienne est d’un professionnalisme remarquable. Chaque soin est un vrai moment de détente et de bien-être, réalisé avec douceur et expertise. Un grand merci à toute l’équipe pour avoir rendu ce nouveau séjour parfait. Nous reviendrons (encore ☺️) sans hésitation !
10
Michèle
Aug 11, 2024
·
Stayed 2 nights
Magnifique séjour en tout point ! Mention spéciale au personnel très aimable.
Magnifique séjour en tout point ! Mention spéciale au personnel très aimable.
10
Fernando
Jul 3, 2025
·
Stayed 1 night
El Personal increíble y la ubicación perfecta
El Personal increíble y la ubicación perfecta
10
Concepcion
Aug 1, 2022
·
Stayed 1 night
Todo el hotel excelente, lo único en el restaurante muy lento el servicio
Todo el hotel excelente, lo único en el restaurante muy lento el servicio
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AI-generated summary based on recent guest reviews
Location
Widely praised beachfront setting, steps from Grand Plage and close to the old town’s pedestrian area. Several note it is quiet despite the central position, with lovely terrace and bay views.
Related guest reviews
10
Judy
Sep 28, 2025
·
Stayed 2 nights
Wonderful spot on the beach. Great rooms, food, location and top notch staff. Hated to leave!!
Wonderful spot on the beach. Great rooms, food, location and top notch staff. Hated to leave!!
8
Denis
Jun 23, 2022
·
Stayed 1 night
Hotel très bien placé
Hotel très bien placé
10
Helene
Aug 8, 2024
·
Stayed 4 nights
Direkt am Grand Plage gelegen, trotzdem ruhig und hervorragender sehr freundlicher Service. Wir haben uns sehr wohl gefühlt.
Direkt am Grand Plage gelegen, trotzdem ruhig und hervorragender sehr freundlicher Service. Wir haben uns sehr wohl gefühlt.
10
Leo
Sep 2, 2022
·
Stayed 1 night
Great facility, staff, and food. Location is superb!!!
Great facility, staff, and food. Location is superb!!!
10
ALAIN
Sep 22, 2025
·
Stayed 2 nights
Très bel hôtel l ( qui sera magnifique une fois le ravalement extérieur effectué et l'espace spa rénové. très bon service: accueil, service voiturier, service chambres. Très bon emplacement avec plage en face ( juste à traverser la rue. Bar lounge très sympa avec de bons cocktails
Très bel hôtel l ( qui sera magnifique une fois le ravalement extérieur effectué et l'espace spa rénové. très bon service: accueil, service voiturier, service chambres. Très bon emplacement avec plage en face ( juste à traverser la rue. Bar lounge très sympa avec de bons cocktails
10
Anne
Aug 3, 2023
·
Stayed 3 nights
Hotel deserves its five star rating. Rooms are really attractive, location is right on the beach, staff are friendly and efficient. The sea water swimming pool is a real bonus. We loved drinks on the terrace at sunset.
Hotel deserves its five star rating. Rooms are really attractive, location is right on the beach, staff are friendly and efficient. The sea water swimming pool is a real bonus. We loved drinks on the terrace at sunset.
10
Esteban
Aug 1, 2024
·
Stayed 2 nights
Muy buen servicio y bonito hotel bien situado en la playa de St Jean de Luz
Muy buen servicio y bonito hotel bien situado en la playa de St Jean de Luz
10
Julien
Aug 13, 2025
·
Stayed 2 nights
Nous avons passé un excellent séjour à Saint-Jean-de-Luz ! L’emplacement de l’hôtel est parfait, avec une vue splendide sur les plages. La chambre était spacieuse, décorée avec goût, et mention spéciale pour les rideaux et stores occultants : nous avons dormi comme des bébés ! Tout était très agréable et soigné. Seul petit bémol : le self-parking, qui pourrait être amélioré pour être plus pratique. Mais cela n’a en rien gâché notre séjour, que nous avons adoré.
Nous avons passé un excellent séjour à Saint-Jean-de-Luz ! L’emplacement de l’hôtel est parfait, avec une vue splendide sur les plages. La chambre était spacieuse, décorée avec goût, et mention spéciale pour les rideaux et stores occultants : nous avons dormi comme des bébés ! Tout était très agréable et soigné. Seul petit bémol : le self-parking, qui pourrait être amélioré pour être plus pratique. Mais cela n’a en rien gâché notre séjour, que nous avons adoré.
10
Philippe
Sep 16, 2022
·
Stayed 5 nights
Excellente situation en bord d’une plage de sable fin fantastique et donnant accès à la zone piétonne de la vieille ville. Chambre parfaite et restaurant de grande qualité. A recommander à qui aime le luxe et dont l’urgence climatique n’empêche pas de dormir
Excellente situation en bord d’une plage de sable fin fantastique et donnant accès à la zone piétonne de la vieille ville. Chambre parfaite et restaurant de grande qualité. A recommander à qui aime le luxe et dont l’urgence climatique n’empêche pas de dormir
10
kevin r.
Jul 6, 2022
·
Stayed 3 nights
The BEST location in town. Super amenities.
The BEST location in town. Super amenities.
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AI-generated summary based on recent guest reviews
Dining
Breakfast and terrace drinks or cocktails receive frequent praise, and some enjoyed lunch or the restaurant. A few cite slow restaurant service and pricey wine options, with one noting breakfast feels expensive.
Related guest reviews
8
Rachael
Mar 3, 2024
·
Stayed 2 nights
Impressive building, right on the seafront, nice character. Really lovely staff and service. Nice decor in the rooms, furnished to a high standard, big beds, nice linen and many pillows! We were kindly upgraded (bc Gold Hotels.com member?) to a sea view room, which was lovely. Despite the rain getting in and soaking the carpet by the French windows (just an upkeep issue). The spa is really nice, vaulted ceilings, impressive reception area that you pass through. Good sauna and steam room. Not sure about the salt room, wasn't very warm? Pool area could do with a bit of TLC, starting to show wear and tear. There was some brown slime on the edge of the seats in the hammam 😬. Decent bar area with good cocktail selection and snacks. You pay for the location, prestige and building, but it's nice and the reception and spa staff were really lovely.
Impressive building, right on the seafront, nice character. Really lovely staff and service. Nice decor in the rooms, furnished to a high standard, big beds, nice linen and many pillows! We were kindly upgraded (bc Gold Hotels.com member?) to a sea view room, which was lovely. Despite the rain getting in and soaking the carpet by the French windows (just an upkeep issue). The spa is really nice, vaulted ceilings, impressive reception area that you pass through. Good sauna and steam room. Not sure about the salt room, wasn't very warm? Pool area could do with a bit of TLC, starting to show wear and tear. There was some brown slime on the edge of the seats in the hammam 😬. Decent bar area with good cocktail selection and snacks. You pay for the location, prestige and building, but it's nice and the reception and spa staff were really lovely.
10
Jérôme
Jul 22, 2024
·
Stayed 2 nights
Tres bon hôtel En face de l ocean tout est parfait Des vrais plus : - emplacement face ocean - le petit dejeuner extraordinaire en terrasse - le spa avec piscine à remous chauffe haman… Deux points à ameliorer - la grotte de sel hs - le restaurant. La jeune serveuse est charmante la nourriture bien mieux qu il y a deux ans. Tres bon dessert mais un point que j avais jamais vue on vous presente une premiere carte des vins manifestement pour «\xa0américains\xa0» avec des coefficients multiplicateurs au niveau des 3 etoiles parisiens Il faut demander l autre carte pour avoir la totalite des propositions Enfin un carton rouge : Lors de mon sejour l alarme incendie se declenche et la a ma grande surprise le personnel du spa ne fait pas evacuer Je leur demande Reponse on sait pas il y a pas de responsable mais elle sonne souvent pour rien Lunaire ! Quand une alarme se déclenche a plus forte raison quand on ne sait pas on fait evacuer
Tres bon hôtel En face de l ocean tout est parfait Des vrais plus : - emplacement face ocean - le petit dejeuner extraordinaire en terrasse - le spa avec piscine à remous chauffe haman… Deux points à ameliorer - la grotte de sel hs - le restaurant. La jeune serveuse est charmante la nourriture bien mieux qu il y a deux ans. Tres bon dessert mais un point que j avais jamais vue on vous presente une premiere carte des vins manifestement pour «\xa0américains\xa0» avec des coefficients multiplicateurs au niveau des 3 etoiles parisiens Il faut demander l autre carte pour avoir la totalite des propositions Enfin un carton rouge : Lors de mon sejour l alarme incendie se declenche et la a ma grande surprise le personnel du spa ne fait pas evacuer Je leur demande Reponse on sait pas il y a pas de responsable mais elle sonne souvent pour rien Lunaire ! Quand une alarme se déclenche a plus forte raison quand on ne sait pas on fait evacuer
10
Judy
Sep 28, 2025
·
Stayed 2 nights
Wonderful spot on the beach. Great rooms, food, location and top notch staff. Hated to leave!!
Wonderful spot on the beach. Great rooms, food, location and top notch staff. Hated to leave!!
6
Alberto
Sep 28, 2025
·
Stayed 2 nights
Para ser un hotel de 500€ la noche deja mucho que desear el servicio de recepción y en especial el restaurante en el servicio de comida y cena. El spa esta poco cuidado y el resto es ok. el desayuno es bueno, no se si para 35€ por persona pero esta bien.
Para ser un hotel de 500€ la noche deja mucho que desear el servicio de recepción y en especial el restaurante en el servicio de comida y cena. El spa esta poco cuidado y el resto es ok. el desayuno es bueno, no se si para 35€ por persona pero esta bien.
10
Frédéric
May 2, 2025
·
Stayed 1 night
Dans la plus pure tradition des palaces de plage et de l’hospitalité à la française, le personnel du Grand Hôtel nous a fait vivre une expérience mémorable. Nous avons été surclassés dans une suite ravissante avec mille attentions tout au long de notre court séjour. Spa très agréable avec une piscine d’eau de mer et excellent petit déjeuner en terrasse. Le meilleur de Saint-Jean de Luz et du luxe à la française
Dans la plus pure tradition des palaces de plage et de l’hospitalité à la française, le personnel du Grand Hôtel nous a fait vivre une expérience mémorable. Nous avons été surclassés dans une suite ravissante avec mille attentions tout au long de notre court séjour. Spa très agréable avec une piscine d’eau de mer et excellent petit déjeuner en terrasse. Le meilleur de Saint-Jean de Luz et du luxe à la française
10
Leo
Sep 2, 2022
·
Stayed 1 night
Great facility, staff, and food. Location is superb!!!
Great facility, staff, and food. Location is superb!!!
4
Elizabeth
Jun 25, 2025
·
Stayed 1 night
Hotel is right on the beach. The location is very good. A little outdated but fine. The pool is indoor, the spa was ok, I had a good massage. We don’t eat dinner there, but lunch was very good.
Hotel is right on the beach. The location is very good. A little outdated but fine. The pool is indoor, the spa was ok, I had a good massage. We don’t eat dinner there, but lunch was very good.
10
Anne
Aug 3, 2023
·
Stayed 3 nights
Hotel deserves its five star rating. Rooms are really attractive, location is right on the beach, staff are friendly and efficient. The sea water swimming pool is a real bonus. We loved drinks on the terrace at sunset.
Hotel deserves its five star rating. Rooms are really attractive, location is right on the beach, staff are friendly and efficient. The sea water swimming pool is a real bonus. We loved drinks on the terrace at sunset.
10
Concepcion
Aug 1, 2022
·
Stayed 1 night
Todo el hotel excelente, lo único en el restaurante muy lento el servicio
Todo el hotel excelente, lo único en el restaurante muy lento el servicio
10
Philippe
Sep 16, 2022
·
Stayed 5 nights
Excellente situation en bord d’une plage de sable fin fantastique et donnant accès à la zone piétonne de la vieille ville. Chambre parfaite et restaurant de grande qualité. A recommander à qui aime le luxe et dont l’urgence climatique n’empêche pas de dormir
Excellente situation en bord d’une plage de sable fin fantastique et donnant accès à la zone piétonne de la vieille ville. Chambre parfaite et restaurant de grande qualité. A recommander à qui aime le luxe et dont l’urgence climatique n’empêche pas de dormir
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AI-generated summary based on recent guest reviews
10
Malcolm
Aug 9, 2026
·
Stayed 1 night
We booked a night at this hotel spontaneously, and were absolutely delighted by the quality of the sleep. The bed was soft and luxurious and our room overlooked the beautiful beach. The windows had external shutters which enabled us to achieve blackout. The aircon worked well too, a blessing in July. We didn’t have breakfast at the hotel but went to a nice cafe just over the road and along. There is a supermarket around the corner about 5 minutes away on foot. Booked on the last minute with little choice, it was an expensive stay but we were extremely pleased with the level of comfort and seaside location of the hotel.
We booked a night at this hotel spontaneously, and were absolutely delighted by the quality of the sleep. The bed was soft and luxurious and our room overlooked the beautiful beach. The windows had external shutters which enabled us to achieve blackout. The aircon worked well too, a blessing in July. We didn’t have breakfast at the hotel but went to a nice cafe just over the road and along. There is a supermarket around the corner about 5 minutes away on foot. Booked on the last minute with little choice, it was an expensive stay but we were extremely pleased with the level of comfort and seaside location of the hotel.
10
Sarah
Jul 31, 2026
·
Stayed 3 nights
Amazing location and beautiful hotel. Breakfast good but a little overpriced
Amazing location and beautiful hotel. Breakfast good but a little overpriced
10
Lynette
Jun 23, 2026
·
Stayed 7 nights
Rooms were very well maintained and the staff were friendly and helpful. Spa and outside area was most enjoyable.
Rooms were very well maintained and the staff were friendly and helpful. Spa and outside area was most enjoyable.
8
Susan
Jun 13, 2026
·
Stayed 7 nights
Beautiful hotel, perfect location, with kind, helpful and friendly staff. Lovely spa. Our city view room experienced quite a lot of noise from the road and early morning hotel deliveries. The experience in an ocean front room is completely different, but comes at a premium at almost double the price. Saint Jean de Luz is a charming town and the Basque coast is beautiful.
Beautiful hotel, perfect location, with kind, helpful and friendly staff. Lovely spa. Our city view room experienced quite a lot of noise from the road and early morning hotel deliveries. The experience in an ocean front room is completely different, but comes at a premium at almost double the price. Saint Jean de Luz is a charming town and the Basque coast is beautiful.
10
Peter
Oct 21, 2025
·
Stayed 1 night
Just Amazing - will be back !
Just Amazing - will be back !
FAQs about Grand Hôtel Spa & Thalasso
Is parking available at the property?
Yes, there is on-site parking available, including valet parking for a fee of EUR 29 per day. Parking height restrictions apply.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available daily from 7:30 AM to 10:30 AM for a fee of approximately EUR 35 for adults and EUR 12 for children.
Are pets allowed at the property?
Yes, pets are allowed with a fee of EUR 25 per pet, per night. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 4:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
Is there an airport shuttle service available?
Yes, a roundtrip airport shuttle is available for a surcharge of EUR 50 per vehicle (one way). Guests must contact the property with arrival details before travel to arrange the transfer.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities in public areas. Additional details on specific room accessibility can be confirmed with the property prior to arrival.
What is the location of the property in relation to key landmarks?
The hotel is centrally located in Saint-Jean-de-Luz, just steps from St-Jean-de-Luz Beach and within a 10-minute walk of the Church of St-Jean-Baptiste. It is approximately 0.7 miles from Maison Louis XIV and Pointe de Sainte Barbe.
Does the property have a swimming pool?
Yes, there is an indoor pool and an outdoor heated pool available. Pool access is from 9:00 AM to 7:00 PM.
What are the hotel's policies for guests staying with children?
Children under 16 years old are allowed in the pool/spa from 1:30 PM to 5 PM and must be accompanied by an adult.
What are the policies regarding extra beds and cribs?
The property offers rollaway beds for a fee of EUR 51 per night. Advance request or confirmation is required for rollaway beds.
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Prices for upcoming dates
September 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-23: NO DATA
- 2026-09-24: 702.6887007266236USD
- 2026-09-25: 396.7924209092407USD
- 2026-09-26: 619.0284928140869USD
- 2026-09-27: 261.5411171461029USD
- 2026-09-28: 253.53594502947996USD
- 2026-09-29: 312.5202248675537USD
- 2026-09-30: 312.97286134414674USD
- 2026-10-01: 298.8293517574768USD
- 2026-10-02: 353.01408760742186USD
- 2026-10-03: 472.1507167733765USD
- 2026-10-04: 267.2894615000305USD
- 2026-10-05: 267.86509286730956USD
- 2026-10-06: 284.69907228186037USD
- 2026-10-07: 289.1448583792877USD
- 2026-10-08: 299.40508729885863USD
- 2026-10-09: 314.6006164248352USD
- 2026-10-10: 427.7829316733093USD
- 2026-10-11: 258.2342665144043USD
- 2026-10-12: 253.7085788801422USD
- 2026-10-13: 258.2342665144043USD
- 2026-10-14: 258.2342665144043USD
- 2026-10-15: 350.2167351500854USD
- 2026-10-16: 472.8400368114929USD
- 2026-10-17: 371.0169351799011USD
- 2026-10-18: 256.8755584165039USD
- 2026-10-19: 322.16341321398926USD
- 2026-10-20: 394.174907678009USD
- 2026-10-21: 307.70717297076413USD
- 2026-10-22: 284.9887978240509USD
- 2026-10-23: 277.90554915470886USD
- 2026-10-24: 396.5211168208923USD
- 2026-10-25: 276.44693809223935USD
- 2026-10-26: 342.24522863101197USD
- 2026-10-27: 244.64718553540038USD
- 2026-10-28: 235.71170395622252USD
- 2026-10-29: 255.1771732941284USD
- 2026-10-30: 272.85018829484557USD
- 2026-10-31: 283.67005785691833USD
- 2026-11-01: 208.49160121888733USD
- 2026-11-02: 228.99500922987366USD
- 2026-11-03: 207.35268311550902USD
- 2026-11-04: 225.93499913471985USD
- 2026-11-05: 229.39238134494016USD
- 2026-11-06: 260.11247350053407USD
- 2026-11-07: 267.61533545588685USD
- 2026-11-08: 220.8308500700531USD
- 2026-11-09: 222.6980840506897USD
- 2026-11-10: 222.6980840506897USD
- 2026-11-11: 213.56677252062988USD
- 2026-11-12: 195.30414946051025USD
- 2026-11-13: 207.35268311550902USD
- 2026-11-14: 242.0906488789978USD
- 2026-11-15: 182.586245108078USD
- 2026-11-16: 183.15571284094239USD
- 2026-11-17: 177.43115490715027USD
- 2026-11-18: 176.52202751216126USD
- 2026-11-19: 175.85612928482055USD
- 2026-11-20: 191.727557352005USD
- 2026-11-21: 211.11909780163575USD
- 2026-11-22: 177.43115490715027USD
- 2026-11-23: 177.43115490715027USD
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Children under 16 years old are allowed in the pool/spa from 1:30 PM to 5 PM and must be accompanied by an adult.
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Pool access available from 9:00 AM to 7:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- Fee for buffet breakfast: approximately EUR 35 for adults and EUR 15 for children
- Airport shuttle fee: EUR 50 per vehicle (one way)
- Valet parking fee: EUR 32 per day
- Pet fee: EUR 30 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: EUR 51.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Room Service
Valet Parking
Dry Cleaning
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Hot Tub / Jacuzzi
Steam Room
Massage
Spa & Wellness Centre
Body Treatments
Facial Treatments
Breakfast in the Room
Family Room
Beach Sun Loungers
Snack Bar/Deli
Parking
Parking
Valet Parking
Electric Car charging station
Parking Onsite
Internet
Free Wi-Fi
Services
Dry Cleaning
Housekeeping
Banquet Facilities
Safe-Deposit Box
Bicycle Rental
Luggage Storage
Designated Smoking Area
Self Laundry
24-Hour Front Desk
Concierge Services
Activities
Swimming pool
Beach (Nearby)
Pool Indoor
Outdoor heated pool
Pool (Indoor)
Outdoor Furniture
Terrace
Fitness Center (nearby)