Name: Holiday Inn Birmingham City by IHG
Address: Smallbrook Queensway, Birmingham, West Midlands (comté), GB
Price range: 59 $US–447 $US per night
Rating: 8.1

Ce qu'en disent des voyageurs

Holiday Inn Birmingham City by IHG reçoit régulièrement des éloges pour son emplacement central près de la gare de New Street, son personnel accueillant et ses chambres généralement confortables et spacieuses. De nombreux clients apprécient également le copieux petit-déjeuner ainsi que le hall et le bar accueillants.

Cependant, des plaintes récurrentes font état de systèmes de climatisation et de chauffage défectueux ou inefficaces, ce qui entraîne des chambres parfois inconfortablement chaudes ou froides. Le bruit de la rue et des couloirs perturbe certains séjours, et le stationnement se fait principalement dans les parkings NCP à proximité que plusieurs clients ont trouvé coûteux ou complexes à utiliser. La propreté est souvent irréprochable mais parfois variable, avec des équipements vieillots ou des odeurs occasionnelles. Attendez-vous à un séjour pratique en centre-ville axé sur la commodité et le petit-déjeuner plutôt que sur des conditions de chambre parfaites.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le hall et le bar sont appréciés, et des bouchons d'oreille sont fournis. Le stationnement se fait principalement dans les parkings NCP à proximité ; des réductions existent mais les informations et la validation sont confuses pour certains, et les places sur site sont très limitées.

Avis de voyageur à ce sujet

8

martin

2 déc. 2024

·

A séjourné 2 nuits

We had a weekend stay, the room was clean and comfortable and all the staff we met were polite and helpful. Breakfast is worth the additional cost but book with your room / stay. The hotel is very central and very close to the train station. The only downside is it can be quite noisey, but you get used to this and ear plugs are provided if you are a light sleeper.

6

Louis

23 mars 2024

·

A séjourné 1 nuit

Room was fine, breakfast was great. Only problem was the parking, I picked this hotel because we was driving over but they only have 6 parking spots.

6

John

24 nov. 2025

·

A séjourné 1 nuit

Information about the car park was poor

10

Christine

20 déc. 2024

·

A séjourné 1 nuit

Good stay , nice touch having earbuds to wear as quite noisy outside

8

Jonathan

18 avr. 2024

·

A séjourné 1 nuit

It was fine. Comfortable and xlean though looking a bit old. Bar and foyer were nice. Food was OK. Bar staff were friendly a d professional.

6

Suzy

4 août 2025

·

A séjourné 2 nuits

The hotel was comfortable and clean, and the room was stylish. The staff we interacted with were all polite and pleasant. However, we would advise against using the “special deal” on car parking at the NCP behind the hotel. The ticket validation system is at best not very clear, and despite doing exactly what the receptionist told us to do, the exit machine wouldn’t accept that we had already paid and then promptly swallowed our ticket. We went back to the hotel where the receptionist assured us that all we needed was the hotel validation ticket (which we already had) and just to “press the button” and ask the attendant for help if the same thing happened again. Predictably the exit machine would not accept this ticket, there is no button to press and no attendant available to help. We had to spend ages in a queue on the phone to reach NCP “customer service” who then robotically repeated the line that if we didn’t have the original ticket we would have to pay again! Bearing in mind that it was their machine that had swallowed the ticket, this was absolutely infuriating. An extra hour added on to our journey time plus an extra £30 and a lot of frustration! PS The same thing happened to an older couple just ahead of us, so it feels like this is a problem that needs addressing if the hotel continues to offer its guests parking through NCP

10

Guy

5 janv. 2025

·

A séjourné 1 nuit

Great location near to the train station. Friendly staff , clean room and spacious. Bar/restaurant area also clean and spacious. Enjoyed our stay , thanks

8

Warren

11 déc. 2024

·

A séjourné 1 nuit

Lovely place, nice staff, good location. Beware of the car parking, £30 per night not the £12.50 per night on-site covered parking as was described to me (screen shot at booking). They do have off site parking for the lower price.

10

Andrew

15 févr. 2024

·

Its location Is just perfect being minutes from new street station, shopping, nightlife and road network. Parking near is expensive it’s only negative. From the front desk team to the bar staff and the maids the staff are what make your stay here simple and convenient. The renovated areas of the hotel are suburb and even the older rooms, while dated still have great facilitates. The suites are great value for money.

8

Tatjana

4 oct. 2023

·

A séjourné 2 nuits

Very conveniently located only a few steps to the main train station and city center. Although it’s not very appealing from the outside, it’s quite a comfortable hotel with a good lobby/restaurant/café area and good sized clean and functional rooms.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux clients ont trouvé l'hôtel et les chambres propres, parfois impeccables. D'autres ont noté des incohérences telles que des moquettes tachées, de la moisissure dans les salles de bain, des odeurs désagréables ou des finitions usées.

Avis de voyageur à ce sujet

10

Paul

30 nov. 2025

·

A séjourné 1 nuit

The check in staff were very helpful and friendly. Rooms were very clean and very comfortable beds. Great location for shopping and nightlife. Breakfast was excellent and hot even for a buffet.

4

Tracey

15 août 2025

·

A séjourné 2 nuits

I booked this hotel for two nights when my son was competing near by. It said the room came with a fridge which was part of the reason for booking. On arrival we were told there was no fridge but we could have an ice bucket - disappointing. The room was very small and tired. The bathroom was old with black spots along the bath rim - just felt grubby. The coffee making was in the open single wardrobe so that your clothes hung over and on the kettle and cups. We tried to change rooms but none were available. The staff were pleasant and breakfast was okay but the room was very disappointing.

10

Jane

30 nov. 2025

·

A séjourné 1 nuit

Lovely clean hotel

10

stephen

16 août 2025

·

A séjourné 3 nuits

Well impressed with all aspects of our trip. Wonderful location, very comfy room and very clean. Impressed with the cleaneness throughout the hotel, and the staff were so friendly. Breakfast was lovely with lots of choice , and the whole area was kept very clean and tidy- omelette was delicious !! Will definatly stay again .

4

Lynda

1 oct. 2023

·

A séjourné 1 nuit

Room smelt of urine, half used packet of chewing gum in the room. Window did not close properly resulting in unbearable noise levels (room 715). Breakfast was surprisingly good.

10

Judith

12 mai 2025

·

A séjourné 4 nuits

Room was spotlessly clean , bathroom very clean and equipped with all the necessary soaps , Shampoos etc . Daily room clean spot on . Fabulous breakfast. Very comfortable stay .

10

James

3 juin 2025

·

A séjourné 4 nuits

Nice and close To train station and up To date but bathroom was mouldy and toilet works poorly

6

Caroline

12 oct. 2023

·

A séjourné 1 nuit

Bit dated, dirty carpet in the room, dirty tiles in bathroom

6

Faith

25 mars 2024

·

A séjourné 1 nuit

i was a bit surprised by my room having dirty surfaces, recent stains on the upholstery, etc.

6

Helle

17 déc. 2023

·

A séjourné 1 nuit

Very good location to train, bus and shopping. Hotel room - curtains really needed to be washed - quite dirty. Everything a little worn out. Nice thick towels in the bedroom. Some noise from street area. Very good service from reception.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont souvent spacieuses et confortables, mais la qualité varie. Un problème récurrent est le contrôle de la température peu fiable (climatisation ou chauffage), ainsi que le bruit de la rue ou des couloirs et certains équipements vieillots ; la fiabilité du Wi-Fi est variable.

Avis de voyageur à ce sujet

4

Naomi

27 mai 2024

·

A séjourné 3 nuits

The hotel itself was okay! The WiFi didn’t work all weekend and I ended up using all my data! But what made the experience worse is that

8

Jayne

28 janv. 2024

·

A séjourné 1 nuit

The hotel was well situated for the city centre but unfortunately there was a nightclub outside our windows which was extremely noisy , we moved rooms at 2am but were then in an inferior room with a much smaller bed ( premium king room was booked to give us space for my husbands broken shoulder!) The second room I booked for friends was also supposed to be king size but wasn’t . I also carefully chose the hotel because it said it had onsite parking but it didn’t , which was disappointing as we didn’t want to have to park our car in a public multi-storey overnight. Apart from the above though the hotel had a nice relaxed reception area with wonderful staff and the food was good

8

mathew

27 juil. 2023

·

A séjourné 1 nuit

the property is very noisy. there is very little poor soundproofing, the door seals are poor and i could hear the toilet noises from upstairs and the fat northern guy arguing with people on the phone, the raised voices from the corridors, all of this is easily avoided.

10

Naomi

26 mai 2025

·

A séjourné 2 nuits

Brilliant stay! Staff went above and beyond to get me checked in early! And the WiFi actually worked this year!

8

Ronnie

24 juin 2025

·

A séjourné 1 nuit

Older property but public areas all look great, room was suitable for my night with a good comfy bed and many mention noise levels I heard no traffic at all. Some parts of room like door into bathroom small areas showing age but overall pretty decent hotel.

4

Arjun

24 nov. 2025

·

A séjourné 1 nuit

Booked the room due to the brand name and expected a great stay, especially given how much I paid. The room was freezing cold on arrival and the heating in the room didn't work. Called down to complain and was given a small space heater, which barely warmed the side of the bed in a large room. Had to wait in line to check out the next morning when most hotels now provide a keycard drop slot to check out quickly. Think I would have had a signifciantly better stay in the Travelodge next door for half the price.

4

Christopher

19 juin 2025

·

A séjourné 1 nuit

Checked in, then found out that the air conditioning was broken when I got to the room. During a heatwave, this was unbearable and the room was stifling. I went down and was told that they didnt know when it would be fixed. So decided to check out, go elsewhere and get a refund. Apart from this, I think there are better hotels for similar prices.

2

John

19 juil. 2025

·

A séjourné 1 nuit

I have stayed at this hotel many times, it is generally very good, but the air conditioning was not working, and apparently had not been for 2 weeks or so. This was not pointed out when checking in. A fan was supplied but the room was so hot. Nearly impossible to sleep

10

Harry

9 nov. 2025

·

A séjourné 2 nuits

Friendly and helpful staff, convenient parking, good breakfast with 2-for-1 weekend offer, nice spacious room with comfortable bed and good bathroom.

6

Derek

15 nov. 2025

·

A séjourné 1 nuit

Absolutely freezing cold room with no heating as the system was broken.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est fréquemment décrit comme amical et serviable, certains allant au-delà de ce qui est attendu. On note toutefois quelques lacunes au niveau du service, notamment des retards à l'enregistrement, des erreurs de réservation ou de facturation, et un suivi irrégulier des problèmes.

Avis de voyageur à ce sujet

10

Paul

30 nov. 2025

·

A séjourné 1 nuit

The check in staff were very helpful and friendly. Rooms were very clean and very comfortable beds. Great location for shopping and nightlife. Breakfast was excellent and hot even for a buffet.

8

Katarzyna

4 avr. 2025

·

A séjourné 1 nuit

I've paid for hotel when I've booked with hotels.com and on arrival lady asked for my card, I thought it was just for authorisation but found out next day she actually charged me again for same room. After speaking to 3 different people managed to get refund but no apologies whatsoever. To be honest not very happy with that!

10

marion

31 août 2025

·

A séjourné 2 nuits

Warm welcome on arrival,early check in.staff extremely friendly and helpful, everyone looking happy on whatever roll they had Our room perfect clean ,airey and well kept I wouldn't stay anywhere else when in Birmingham. I have travelled the world, USA, Australia, Canada, and around Europe,I was well impressed. Thank your staff from me

6

Miles

19 févr. 2023

·

A séjourné 1 nuit

Not recommended. 45mins to check in (not including queue time). Bar service very slow, even when the bar wasn't busy. At breakfast, directed to a table that wasn't laid, so had to scavenge cutlery, etc from other tables. Hotel itself was OK, but there's definitely a staff/training issue here. Book with caution.

10

ANGELA

4 févr. 2025

·

A séjourné 1 nuit

Fantastic hotel. Ignore the slightly dowdy facade, this hotel is great. The staff very friendly and knowledgeable, the hotel clean an inviting as soon as you walk through the door. I go as far to say the best Holiday Inn I’ve stayed and I travel regularly. Special shout out to the receptionist

10

Naomi

26 mai 2025

·

A séjourné 2 nuits

Brilliant stay! Staff went above and beyond to get me checked in early! And the WiFi actually worked this year!

4

Ahmad

29 juil. 2025

·

A séjourné 1 nuit

Arrived to check in several hours after the check in time to be told that the room still wasn't ready. We were advised it would be ready in 10 mins and offered a complimentary drink. The room was not ready until 50 mins later. On entering the room there were still wet towels in the bathroom and bins with no bin bags. Given that we had paid for a premium room the service did not reflect this. We were offered complimentary parking but for the level of inconvenience i would have expected a discount. Would think twice about booking here!

4

Weihua

21 août 2023

·

A séjourné 4 nuits

The hotel location was good, right next to train station. But the hotel need some management makeover. The staff at check-in was rude and very unprofessional. Upon entering my room, I was met with an overwhelming musty odor that made me question the cleanliness of the space. The room had no carpet, the floor was dusty. and the thermorstat was broken. When I attempted to address my concerns with the front desk staff, I was met with indifference and a dismissive attitude. I wasted over a hour at front desk just trying to talk to their manager to have the problems fixed. Overall, my stay at this hotel was a disheartening experience that left me feeling frustrated and unsatisfied.

10

Conall

18 mai 2025

·

A séjourné 3 nuits

All staff were friendly and welcoming. Being from check-in to check-out, and including staff at bar and breakfast times. Any issues I had were dealt with quickly and efficiently once reported. Great choice at breakfast. Stayed in Junior Suite, which was at end of corridor, although busy road outside, due to bed position was no issue when trying to get to sleep. Overall great value for money, previously stayed elsewhere in city, paid more there and this was far better value.

2

Sakara

9 nov. 2024

·

A séjourné 1 nuit

Staffs were so rude. I didn’t even staff in the hotel I left to easyhotel. I have been an IHG member for years and this particular holiday inn is a property I will never recommend to anyone

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement central excellent, à quelques pas de Birmingham New Street, des commerces et des théâtres. Les inconvénients mentionnés incluent le bruit nocturne et, pour certains, une atmosphère délabrée dans les environs immédiats.

Avis de voyageur à ce sujet

10

Paul

30 nov. 2025

·

A séjourné 1 nuit

The check in staff were very helpful and friendly. Rooms were very clean and very comfortable beds. Great location for shopping and nightlife. Breakfast was excellent and hot even for a buffet.

10

Mark

29 août 2024

·

A séjourné 1 nuit

Just a one-night stay, but the room was spotless and very comfortable. This hotel is so well placed for anyone using New St station and the two malls (Grand Central and the Bull Ring) adjacent to it, which have lots of speedy dining options.

10

Simon

25 juil. 2025

·

A séjourné 1 nuit

We were in Birmingham for one night to see a play at the Alexandra Theatre, which was a short walk around the corner from the hotel. The NCP car park was 100 yards away and extremely convenient, albeit a little expensive (£30 for 24 hrs). All in all, the hotel was in a fantastic location and very convenient for our trip.

10

Vlad-Andrei

23 mars 2025

·

A séjourné 1 nuit

Great and convenient hotel in city central.

8

Diane

25 sept. 2023

·

A séjourné 1 nuit

Good room, hotel very clean, good breakfast, efficient service at check-in, breakfast and bar. Very convenient central location but the downside of that was noise from the street at night, even 8 floors up. This disturbed the sleep of one of us who isn't usually a light sleeper.

6

Leona

20 nov. 2024

·

A séjourné 1 nuit

The location in proximity to the train station was great, however the surrounding area felt run down and dirty. Reception staff were friendly and helpful. The room itself was very tired and needed a refurb! The bed was incredibly soft and not the most comfortable. It was very noisy overnight with drunk guests running up and down the corridor and making a lot of noise!! And fights outside didn’t help the noise levels! Overall the experience here was just average.

8

Conrad

30 juin 2023

·

A séjourné 1 nuit

Hotel was fine but surrounding property and general area was neglected (used needles on the floor)

8

Ian

13 août 2025

·

A séjourné 1 nuit

Excellent location near the station andceasy walk to city centre. Pleasant, helpful staff.

10

Matthew

16 nov. 2024

·

A séjourné 2 nuits

Perfect hotel for our short stay. Great breakfast too. Very convenient with parking nearby.

10

Esther

24 août 2024

·

A séjourné 3 nuits

Quick checkin, friendly staff, quiet and clean room, comfortable bed. Excellent location, New Street Station and Hippodrome just 5 minutes away

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est largement salué pour sa qualité et sa variété. Quelques clients ont signalé des articles froids, une affluence importante ou un service lent et limité au dîner ou au bar.

Avis de voyageur à ce sujet

10

Paul

30 nov. 2025

·

A séjourné 1 nuit

The check in staff were very helpful and friendly. Rooms were very clean and very comfortable beds. Great location for shopping and nightlife. Breakfast was excellent and hot even for a buffet.

10

Sharn

17 nov. 2024

·

A séjourné 1 nuit

Great location, staff really lovely, breakfast was superb!

10

stephen

16 août 2025

·

A séjourné 3 nuits

Well impressed with all aspects of our trip. Wonderful location, very comfy room and very clean. Impressed with the cleaneness throughout the hotel, and the staff were so friendly. Breakfast was lovely with lots of choice , and the whole area was kept very clean and tidy- omelette was delicious !! Will definatly stay again .

10

Nigel

21 janv. 2024

·

A séjourné 1 nuit

Lovely stay here as always but was disappointed with the breakfast it was cold I know you have a lot of people to cater for but that was the only downside to our otherwise great stay.

8

Webster

28 juil. 2025

·

A séjourné 1 nuit

Would like to have seen a more varied foodstuffs.

10

Harry

9 nov. 2025

·

A séjourné 2 nuits

Friendly and helpful staff, convenient parking, good breakfast with 2-for-1 weekend offer, nice spacious room with comfortable bed and good bathroom.

8

Katalin

10 déc. 2023

·

A séjourné 1 nuit

The room was spacious, bright, with a very comfortable bed and lovely deep carpets. The bathroom was a bit dated in comparison. Breakfast was excellent, with a good range of hot and cold food. When we arrived on Saturday evening I realised that I left my toothpaste at home. I asked in reception whether they had any. I was told that they would check with housekeeping and call me up in the room. No call came. When I went downstairs to investigate another lady was in reception and she told me that they didn’t keep toothpaste, but there was a shop round the corner where I could buy some. I did go out to buy it. Later in the evening I saw a sign in the bathroom, which basically said that if you forgot some essentials, like your toothbrush or toothpaste, you can get some from reception. 🙂

10

Jeanne

13 août 2024

·

A séjourné 1 nuit

Hotel was great. Very clean and the staff was very helpful. Great bar and good food. Would definitely recommend this hotel.

8

colin

10 nov. 2023

·

A séjourné 1 nuit

Great location between New St Station and the Hippodrome. Rooms are decent with comfortable beds and good shower. Good size TV. A little noisy from the street but not enough to disturb sleep. Breakfasts ate excellent

6

Christopher

13 mars 2024

·

A séjourné 1 nuit

Breakfast area too small for hotel. Dinner - took too long and forgot to serve part of order.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	86 $US
février	97 $US
mars	123 $US
avril	116 $US
mai	113 $US
juin	140 $US
juillet	97 $US
août	111 $US
septembre	146 $US
octobre	131 $US
novembre	151 $US
décembre	118 $US

di	lu	ma	me	je	ve	sa
1 $65	2 $95	3 $264	4 $250	5 $107	6 $114	7 $155
8 $85	9 $126	10 $240	11 $196	12 $159	13 $217	14 $205
15 $84	16 $113	17 $191	18 $191	19 $127	20 $141	21 $183
22 $73	23 $101	24 $212	25 $249	26 $170	27 $188	28 $184
29 $77	30 $90

Holiday Inn Birmingham City by IHG

Prix pour Holiday Inn Birmingham City by IHG

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Standard, 1 très grand lit

Suite, 1 très grand lit et 1 canapé-lit

Chambre Premium, 1 très grand lit

Chambre Premium, 2 lits doubles

Chambre Standard, 2 lits une place

Chambre Standard, 1 lit double

Chambre Premium, 1 très grand lit et 1 canapé-lit (Single Sofa)

Chambre Standard

Chambre Premium, 1 très grand lit, vue ville

Chambre Premium

Chambre Standard, 1 lit double, accessible aux personnes à mobilité réduite

Avis des voyageurs sur Holiday Inn Birmingham City by IHG

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Dépôt de garantie

Bon à savoir

Suppléments facultatifs

Vous envisagez cet hôtel pour votre voyage à Birmingham ?

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $447	21 $198	22 $103	23 $75	24 $134
25 $59	26 $73	27 $93	28 $137	29 $69	30 $81	31 $131