Is parking available at the property?

Self-parking is available on-site for a fee of AUD 35 per night, which includes in/out privileges.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 6:00 AM to 1:00 PM for a fee of approximately AUD 27 for adults and children.

Are pets allowed at the property?

No pets are allowed at this property, including service animals.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM to 11:59 PM, and check-out is by 10:00 AM. Early check-in and late check-out are available for a fee of AUD 50, subject to availability.

Is there an airport shuttle service available?

An airport shuttle service is available for AUD 115 per vehicle (maximum occupancy of 4) and can be arranged by contacting the property 24 hours prior to arrival.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Guests are encouraged to contact the property for specific accessibility needs.

What is the location of the property in relation to key landmarks?

The property is located in the heart of Melbourne, within a 5-minute walk of Southgate and Melbourne Arts Centre, and is approximately 0.3 miles from the National Gallery of Victoria and Melbourne Skydeck.

What are the policies for guests staying with children?

Children are welcome, and one child aged 3 years or younger can stay for free when occupying the parent or guardian's room using existing bedding.

What are the policies for additional guests regarding extra beds and cribs?

Cribs (infant beds) are available for AUD 10 per day, and rollaway beds are available for AUD 50 per day. Advance request is required for both options.

Quest Southbank - Melbourne Aparthotel

Average nightly price at Quest Southbank by month, last 12 months (USD)
Month	Average price
January	US$212
February	US$159
March	US$199
April	US$138
May	US$136
June	US$138
July	US$134
August	US$141
September	US$185
October	US$179
November	US$184
December	US$176

What guests think

At Quest Southbank, travellers highlight friendly, accommodating staff and spacious apartment-style rooms suited to families and longer stays, while noting recurring drawbacks such as tight on-site parking and occasional discomfort with some beds.

Many mention clean, well-equipped apartments with full kitchens and laundry plus reliable Wi-Fi, and they like the handy cafe downstairs. The location enables easy walks to the Arts Precinct, Southbank dining, Flinders Street Station, and Melbourne Park. Some reviews note dated decor in places, occasional noise, or minor service and maintenance niggles. Overall, expect a practical, self-contained base.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Apartments are well equipped with full kitchens and laundry appliances, and Wi-Fi is reported to work well. On-site parking is handy but spaces are tight and costs can add up, and there is a popular cafe downstairs or next door.

Related guest reviews

8

Tom

7 Sept 2025

·

Stayed 2 nights

Liked all areas only very small issue was lifts but I think they are being upgraded

10

Alison

18 May 2025

·

Stayed 1 night

Easy to get to, happy to have undercover parking. Quiet and clean room.

10

Melissa

8 Apr 2024

·

Stayed 1 night

Had everything you need and more - first place we've stayed with ice and champagne glasses! Good parking and cafe, great access to CBD!

8

Giovanna

9 Nov 2025

·

Stayed 1 night

We stayed in a one bedroom apartment which was self contained and comfortable. The staff were very helpful and hospitable and when our room wasn’t quite ready for check-in, they offered us a late checkout. The bathroom was very spacious and whilst there wasn’t a great view from the small balcony, it was lovely to see lots of trees within the city. The bed wasn’t super comfy, but we brought this to their attention upon checkout. We paid for onsite parking as we wanted to see everything by foot. The only negative thing about the car park was the small, tight spaces. Good for small cars, not so much for a Ford Ranger.

10

Barbara

6 Sept 2025

·

Stayed 2 nights

Great place to stay. Easy walking to Art galleries, Entertainment centre, Yarra River, Flinders St station, trams etc. Lovely welcoming staff. Clean and comfortable, wifi, tv and streaming apps.

8

Joanne

21 Sept 2025

·

Stayed 3 nights

Front desk service from Dominic ( I think ) was excellent nice young man who treated us politely and was very informative. Room was one bedroom roomy comfortable Kitchen with all that was needed, washing machine dryer and carpark available although found this expensive considering the price for the accommodation for the three nights we stayed. Location was good but I’m more an other side of City Rd person.

10

Yutaka

2 May 2025

·

Stayed 4 nights

洗濯機や冷蔵庫やキッチンなど全て揃っていて、長期滞在も可能な部屋で良かった。また、スタッフは皆フレンドリーで優しく、居心地良く過ごすことが出来た。シャワーや水道の水圧も十分。隣のカフェも抜群に美味しかったです。

Translate

10

Sylvia

12 Feb 2024

·

Stayed 1 night

Fantastic views, parking very tight

10

Emma-Lisette

11 Feb 2023

·

Excellent location in the heart of Melbourne. Easy walking distance to the tennis. Staff were helpful and friendly. There was a full kitchen with a good supply of equipment (even the often elusive plastic container to store things). A small local IGA is also around the corner. Cafe downstairs has wonderful food. Our only disappointment was that I'd booked for myself and my son. The room was advertised as catering for more than 2 people but only a queen bed was provided. I had to pay an additional $50 per night for a rollaway.

10

LF

5 Feb 2023

·

Stayed 1 night

For proximity to the Melbourne Recital Centre this hotel cannot be beaten (but don't follow Google walking instructions, lol! I walked around the block in pouring rain doing that! Turn right out of front door not left!) Even though my room on this trip was on the first floor directly above the entrance, I was amazed how quiet my room was - no noise from other apartments or outside. Even sitting out on the tiny balcony was an enjoyable experience. The apartment I stayed in was spotlessly clean & included everything I might have needed convenience wise (dishwasher, washer & dryer, etc).

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews commonly describe rooms and apartments as clean and well maintained. A few report lapses such as a missed bin, hair in the bathroom, odors, or an isolated pest sighting.

Related guest reviews

10

Alison

18 May 2025

·

Stayed 1 night

Easy to get to, happy to have undercover parking. Quiet and clean room.

10

Lisa

5 Nov 2025

·

Stayed 2 nights

Friendly, efficient staff. Great location. Clean and comfortable room

10

JOUNGHWA

7 Feb 2025

·

Stayed 3 nights

대형 suv차량을 이용해서 차량높이가 높아서 호텔 주차장을 이용못했으나 바로옆에 사설주차장이 편리했어요. 청소는 3일에 한번 해줘서 매일 수건을 따로 요청해야해서 그건 불편했어요 그리고 샤워기가 벽에 고정이어서 그거도 불편했어요 마지막으로 바퀴벌레가 있었어요

Translate

10

Sandy

27 Dec 2025

·

Stayed 4 nights

Room was clean, check in and out was easy

8

Sharon

4 Sept 2025

·

Stayed 1 night

Quiet, good cafe next door for breakfast. Easy walk to Rod Lava arena. Our bin in the kitchen hadn't been emptied but everything else was clean

10

Mark

21 May 2025

·

Stayed 2 nights

Clean, neat and convenient and local accommodation. Staff very helpful.

10

Jane

30 Nov 2025

·

Stayed 2 nights

Spacious and clean room with a great view.

10

Barbara

6 Sept 2025

·

Stayed 2 nights

Great place to stay. Easy walking to Art galleries, Entertainment centre, Yarra River, Flinders St station, trams etc. Lovely welcoming staff. Clean and comfortable, wifi, tv and streaming apps.

10

Lukas

15 Feb 2024

·

Stayed 1 night

Everything was perfect. Helpful staff, parking available, clean and well maintained apartment. Would recommend and stay again.

10

Mark

23 Dec 2022

·

Stayed 19,343 nights

Great location, easy to find. Car parking very small, a few long black hairs on the bathroom floor walls and in the shower.

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AI-generated summary based on recent guest reviews

Rooms

Apartments are generally spacious and quiet, many with balconies or views, and suit families or longer stays. Some guests found decor a little dated or certain beds uncomfortable, and a few noted minor layout or equipment quirks.

Related guest reviews

10

Samara

11 Aug 2024

·

Stayed 1 night

Great location. Nice big apartments with balcony. Great price. Really friendly reception as well.

10

Kellie

29 Nov 2023

·

Stayed 4 nights

Staff were so helpful and friendly. Room was clean and tidy. Didnt hear other guests but could hear traffic noises. Bed wasn't overly comfortable.

10

John

11 Jan 2024

·

Stayed 2 nights

We liked the spacious apartments you get with Quest compared to its rivals who often charge more for a much smaller apartment. There was nothing we didn't like.

10

Dominic

7 Jan 2024

·

Stayed 12 nights

Great location. Property is a bit aged/dated. But it’s well maintained and clean. Reception and cleaning services were friendly and very helpful. Higher floors have great views of Melbourne landmarks.

10

Elenoa

15 Sept 2024

·

Stayed 2 nights

We would definitely stay again, spacious rooms and amazing view. Apartment is clean and tidy. Well maintained.

10

Jane

30 Nov 2025

·

Stayed 2 nights

Spacious and clean room with a great view.

10

Sally

21 Jan 2025

·

Stayed 4 nights

We stayed here for the Australian Open. It’s only a 10 minute walk from Melbourne Park, has an excellent IGA very near by, a lovely cafe at the bottom of the building, and is very well set up. We were on the 13th floor and it was pretty quiet. The beds were very comfortable and we loved the fact that you could choose to have four single beds.

6

ALYCIA

28 Nov 2025

·

Stayed 2 nights

We asked for a low floor and ended up on the 16th floor. The room looked very different to the images provided on the booking site. Facilities were limited and the area didn’t have alot of amenities nearby.

8

Shannon

18 Jan 2025

·

Stayed 7 nights

We stayed for a week to watch the tennis. Location couldn’t have been better. Close walk to Melbourne Park with unlimited bars and restaurants just a block away at Southgate along the river. The apartment had everything we needed and was very comfortable except the bed. It sagged down in the middle and was quite springy. I would however, stay here again, as the location was so amazing and the apartment was nice.

10

Terry

25 Mar 2024

·

Stayed 1 night

Great views and amenities.

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, welcoming, and accommodating, with smooth check-in, helpful bag storage, and flexibility around checkout. A few guests reported slow responses or unhelpful interactions, and limited in-person support very early morning.

Related guest reviews

10

Toni

25 May 2025

·

Stayed 2 nights

Dominic at reception was so kind, helpful and excellent at his job. He made our start very pleasant. Personal thank you to him

8

Danielle

25 Aug 2024

·

Stayed 1 night

Good local. But they don’t answer the questions that we send at site

10

Sally

10 Aug 2024

·

Stayed 5 nights

The staff at Quest are so kind, obliging and helpful. From reception to housekeeping, management and maintenance. Always a pleasure being at Quest Southbank when visiting Melbourne. Thank you.

8

Stacey

6 Oct 2023

·

Stayed 7 nights

Property was good but customer service/front staff weren’t very helpful

8

Amy

8 Apr 2024

·

Stayed 4 nights

We had a pleasant stay at this property for our vacation in Melbourne. The property (3br apartment) was clean and fairly spacious and the staff at the front desk were very helpful. The only complaint that we had was there was no one there when we checked out around 5am in the morning. The hotel posted a note on the reception door to call a local telephone number if checking out. We did that but it costed me international calling rates as we were from other parts of Asia. I think the hotel could have at least gave us a heads up the day before we checked out when we were booking a private car transfer through the front desk.

10

Kim

5 Feb 2023

·

Stayed 2 nights

They were extremely accommodating and allowed us to check out late, 12pm instead of 10am. Wifi worked really well. Had undercover secure undercover parking, which I could come and go from with the used of a fob. So this was a big plus. The sevice was exceptional as well. Would definitely send a friend there.

10

Rohan

16 Nov 2023

·

Stayed 2 nights

The people in reception were amazing. First time in a long time we have received such pleasant customer service . The room was great and very good location . Most of all the girls at reception would keep me coming back . Thanks again

10

Robyn

28 Jul 2025

·

Stayed 1 night

I was super impressed with the friendly and welcoming staff

10

Richard

19 Aug 2024

·

Stayed 2 nights

Great location and great staff

8

Kalavani

3 Nov 2025

·

Stayed 1 night

Good location being close to Hamer Hall, Southbank and Flinders Station. Staff were very helpful with holding bags as we arrived very early and were leaving late the following day. Sent a message when apartment was ready as well.

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AI-generated summary based on recent guest reviews

Location

Highly walkable setting near the Arts Precinct, Southbank dining, Flinders Street Station and trams, Melbourne Park, and other city attractions. Many felt safe with plenty of shops and cafes close by.

Related guest reviews

8

Ann-Maree

25 Jan 2025

·

Stayed 3 nights

Great location, walking distance to fantastic dining, Rod Laver Arena, Crown Casino, Flinders Station and so much more

10

Michael

1 Jul 2024

·

Stayed 1 night

Convenient location to arts precinct, Southbank restaurants and shopping.

10

Stacey

1 Sept 2025

·

Stayed 2 nights

This is the 2nd time staying here. Location is perfect for visiting Melbourne, especially around Southbank.

10

Kevin

22 Sept 2025

·

Stayed 1 night

It is a great hotel located perfectly for walking distance to Southbank and also into the city. Safe parking friendly star few rooms with all the amenities you would need. Hoghly recommended.

10

Georgue

30 Sept 2024

·

Stayed 2 nights

Great location and nice clean large apartment.

8

Gail

26 Nov 2024

·

Stayed 2 nights

Location is an easy 10 minute walk to Southbank Room was very comfortable and clean

10

Barbara

6 Sept 2025

·

Stayed 2 nights

Great place to stay. Easy walking to Art galleries, Entertainment centre, Yarra River, Flinders St station, trams etc. Lovely welcoming staff. Clean and comfortable, wifi, tv and streaming apps.

10

Christie

9 Aug 2024

·

Stayed 3 nights

Quick & easy check in process. Close to shops, restaurants, bars train station & trams.

10

Debbie

15 Jan 2025

·

Stayed 3 nights

Love the proximity to CBD - shops, theatres, tennis, and gardens, yet it is in a leafy quiet area.

10

LF

5 Feb 2023

·

Stayed 1 night

For proximity to the Melbourne Recital Centre this hotel cannot be beaten (but don't follow Google walking instructions, lol! I walked around the block in pouring rain doing that! Turn right out of front door not left!) Even though my room on this trip was on the first floor directly above the entrance, I was amazed how quiet my room was - no noise from other apartments or outside. Even sitting out on the tiny balcony was an enjoyable experience. The apartment I stayed in was spotlessly clean & included everything I might have needed convenience wise (dishwasher, washer & dryer, etc).

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AI-generated summary based on recent guest reviews

Dining

Guests often recommend the cafe downstairs or next door for breakfast and food, and there are many restaurants and bars nearby. There is little mention of an on-site restaurant or bar.

Related guest reviews

10

Ian

22 Jan 2026

·

Stayed 1 night

Very helpful staff. Great cafe next door: Saporito's. Pleasant apartment.

10

Nicole

28 Feb 2025

·

Stayed 3 nights

Fantastic apartment. Plenty of room and great facilities. Clean, well maintained. Close to everything, plenty of supermarkets, cafes, restaurants, bars all close by. Walking distance to Rod Laver Arena.

8

Elaine

30 Jul 2025

·

Stayed 1 night

Good location for getting to the City. Would have a liked a bar area to socialize with the people we were travelling. Great place next

8

Ann-Maree

25 Jan 2025

·

Stayed 3 nights

Great location, walking distance to fantastic dining, Rod Laver Arena, Crown Casino, Flinders Station and so much more

8

Sharon

4 Sept 2025

·

Stayed 1 night

Quiet, good cafe next door for breakfast. Easy walk to Rod Lava arena. Our bin in the kitchen hadn't been emptied but everything else was clean

10

Krystal

29 Oct 2025

·

Stayed 1 night

Good location, nice room, nice breakfast

8

Abbey

6 Jul 2025

·

Stayed 1 night

Great 2br 2bth apartment for good price. Slightly further back from the river than I realised. Parking on site is super handy. We did however get a passive aggressive note on the windscreen of the car from Quest- about parking in a Quest guest allocated park without a yellow tag displayed. We never got given a yellow tag at check in. Room also smelt. Great cafe next door for breakfast.

10

Sally

21 Jan 2025

·

Stayed 4 nights

We stayed here for the Australian Open. It’s only a 10 minute walk from Melbourne Park, has an excellent IGA very near by, a lovely cafe at the bottom of the building, and is very well set up. We were on the 13th floor and it was pretty quiet. The beds were very comfortable and we loved the fact that you could choose to have four single beds.

10

Christie

9 Aug 2024

·

Stayed 3 nights

Quick & easy check in process. Close to shops, restaurants, bars train station & trams.

10

Emma-Lisette

11 Feb 2023

·

Excellent location in the heart of Melbourne. Easy walking distance to the tennis. Staff were helpful and friendly. There was a full kitchen with a good supply of equipment (even the often elusive plastic container to store things). A small local IGA is also around the corner. Cafe downstairs has wonderful food. Our only disappointment was that I'd booked for myself and my son. The room was advertised as catering for more than 2 people but only a queen bed was provided. I had to pay an additional $50 per night for a rollaway.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13 $238	14 $241
15 $133	16 $144	17 $211	18 $225	19 $171	20 $200	21 $401
22 $142	23 $139	24 $185	25 $197	26 $222	27 $320	28 $499
29 $149	30 $139

Su	Mo	Tu	We	Th	Fr	Sa
		1 $152	2 $246	3 $191	4 $351	5 $242
6 $145	7 $145	8 $147	9 $202	10 $203	11 $263	12 $538
13 $124	14 $126	15 $126	16 $131	17 $131	18 $164	19 $186
20 $126	21 $124	22 $126	23 $142	24 $159	25 $357	26 $527
27 $351	28 $351	29 $357	30	31 $439

Quest Southbank

Prices for Quest Southbank

Monthly average prices

About this property

Location

Room options

Deluxe Two Bedroom Two Bathroom Apartment

Two Bedroom Apartment

Executive Two Bedroom Two Bathroom Apartment

One Bedroom Apartment

Executive One Bedroom Apartment

Deluxe Three Bedroom Two Bathroom Apartment

Guest reviews of Quest Southbank

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Quest Southbank

Prices for upcoming dates