Name: Dao by Dorsett West London
Address: 56 Shepherd's Bush Green, Shepherd's Bush, London, England, Großbritannien, London, England, GB
Price range: 146 $–316 $ per night
Rating: 8.4

Was Gäste sagen

Im Dao by Dorsett West London loben Reisende häufig die günstige Lage in Shepherd’s Bush und die modernen, apartmentähnlichen Zimmer. Die Meinungen zu Service und Instandhaltung gehen jedoch auseinander: herausragende Mitarbeiterbegegnungen werden durch gelegentliche Verspätungen, Mängel in der Reinigung und Frustrationen bezüglich Temperatur oder Belüftung konterkariert.

Mehrere Bewertungen berichten von einer uneinheitlichen Qualität und dem Preis-Leistungs-Verhältnis des Frühstücks; es gab Beschwerden über kaltes Essen und überfüllten Service. Einrichtungen wie die hoteleigene Wäscherei und die Ausstattung der Apartments werden geschätzt, obwohl einige die teuren oder begrenzten Bar-/Café-Optionen und den seit langem geschlossenen Haupteingang bemängeln. Die Gegend ist sehr fußläufig zur Westfield und zu den Verkehrsmitteln, obwohl einige Gäste die unmittelbare Umgebung als etwas rau empfanden. Erwarten Sie eine günstige Basis mit komfortablen Studios, aber Service und Instandhaltung können unterschiedlich sein.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Gästen gefallen die apartmentähnlichen Annehmlichkeiten und die praktische hoteleigene Wäscherei. Einige erwähnen teure oder begrenzte Bar-/Café-Optionen, verwässerte Getränke und den weiterhin geschlossenen Haupteingang.

Reinigung

Das Feedback zur Sauberkeit ist gemischt: viele fanden die Zimmer tadellos und ordentlich, während andere über schmutzige Armaturen, fleckige Bettwäsche, verstopfte Abflüsse sowie muffige oder schimmelige Badezimmergerüche berichteten. Die Konsistenz der Reinigung variiert.

Zimmer

Die Zimmer sind modern, gut gestaltet und oft geräumig mit praktischen Küchenzeilen. Wiederkehrende Probleme sind eine schwer einstellbare Klimaanlage, nicht zu öffnende Fenster, gelegentliche Gerüche, kleinere Wartungsmängel sowie ein unbeständiges WLAN oder fehlende Smart-TV-Funktionen.

Dienstleistung

Viele Gäste loben das freundliche, hilfsbereite Personal, reibungslose Zimmerwechsel und gelegentliche Upgrades. Andere hatten mit langsamem oder unterbesetztem Check-in, unhöflichen Interaktionen, Rechnungsfehlern und Schwierigkeiten bei der Lösung von Problemen zu kämpfen.

Ähnliche Gästebewertungen

10

Razique

29. Sept. 2024

·

Aufenthalt am 1 Nacht

Excellent hotel brilliant service and thank you for the manger who have upgraded our room and for the amenities

Übersetzen

2

Simon

18. Nov. 2024

·

Aufenthalt am 3 Nächte

Service - The hotel is understaffed so it takes an eon to get through to the front desk and long wait times if you go in person. I wanted to change my initial room because it was next to the elevator and too noisy for me. Staff and management told me the hotel was fully booked. Eventually I had my room changed but I later checked both Expedia and the hotel’s own website - plenty of free rooms were available for booking. Room service - for the apartment rooms, if you are staying less than one week, you have to request housekeeping. Nevertheless at 3.40pm on my second day I requested my room was cleaned. At 9.30pm when I returned I discovered it had not been cleaned. It was eventually done after a second request by 10.15pm. Noise - in my new room I heard hammering all afternoon. I mentioned this to reception and was told they would investigate but that there was no construction work in the hotel (this was a surprise to me as I literally bumped into a worksman with building materials in the lift. Anyway, later that evening (at 10pm) just as I was trying to get to sleep the hammering started again. I called reception and was told that the work was going on in the restaurant and that they would put a stop to it. The noise did stop. On Saturday afternoon as I was sitting foyer the hammering started again. Room - tiny bathroom/no bath. Shower had very low pressure. Bizarre/uncomfortable furniture. No table or dining chairs despite having a kitchenette. Uncomfortable bed.

Übersetzen

4

Jack

10. März 2023

·

Aufenthalt am 1 Nacht

Girl on the front desk was incredibly rude and unwelcoming. Told her my name and that I was here to check in, but wasn’t acknowledged, so repeated myself. Then asked me if I was at the right desk, I confirmed. Repeated my name. She then said “what’s your name” so I told her again, to which she said “what’s your first name only”. Then after finding my booking pronounced my name wrong. At this point she made a phone call, unrelated to my booking. I wanted to ask some questions and book in for dinner and breakfast. However she didn’t get off the phone, only passed me my room key while still on the phone. The room was grubby, dirty finger marks on the bathroom door, both sides. The actual handle was sticky and greasy. The metal shelves in the oven were grimy and covered in food still. Shelf in the wardrobe was dirty and dusty. There was a hair and a dead spider in my bedding. Overall was just dirty. My room key stopped working, so had to go back to reception, and queued for 20 mins to get to speak to someone. Very understaffed and slow. Bed was comfortable though, and TV is a good size. However doesn’t have smart apps for streaming. Would I return? Despite being in the area a lot, no I wouldn’t, I shall go back to my usual hotel.

Übersetzen

10

Alaa

6. Mai 2025

·

Aufenthalt am 6 Nächte

Check in and check out were seamless and easy. Viraj at the front desk was always helpful and friendly. I have been a Dorsett client since 2014 and it is always my preferred stay in London.

Übersetzen

4

E

12. Feb. 2025

·

Aufenthalt am 1 Nacht

Carpet in bedroom was dirty; a real no-no. Registering team were pretty useless and it took 20 minutes to book in and the same time to book out. The breakfast was outrageously expensive with poor selection for the price of £30 with NO service available

Übersetzen

10

Derek

25. Juli 2025

·

Aufenthalt am 6 Nächte

Very walkable area with the Dao being the best hotel in the Shepherd Bush community. Great shopping with the Westfield Mall being only a 5 minute walk. We were moved to another room because the first room AC went out. Hotel staff promptly moved us to a comfy room with great AC.

Übersetzen

2

Lisa

4. Okt. 2023

·

Aufenthalt am 2 Nächte

I'll be raising a charge back on this stay as well I didn't stay. On arrival it became apparent they didn't have a room that was accessible by stairs, something I had requested. They attempted to move me to the main hotel however the room had stains and didn't meet my required needs. Despite being told I wouldn't be charged, after days of the payment being pending I was charged in full for a room I spent 30 seconds in. The keya were returned on Friday at 4pm but no one at the hotel keeps their word. Avoid at all costs if you want real 4 star service

Übersetzen

10

Natalia

20. Sept. 2024

·

Aufenthalt am 3 Nächte

I would like to extend a special thank you to the staff, who went above and beyond to make our stay as enjoyable as possible. The front desk was friendly, helpful with my languages( I was need a special help), engineering staff was prompt to check my oven in the room. I highly recommend Dao by Dorsett to anyone visiting West area of London or need to stay close to Heathrow airport and on the same time close to centre of city. The hotel is truly exceptional, and I will definitely be returning again in the future

Übersetzen

10

Susan

20. Sept. 2024

·

Aufenthalt am 11 Nächte

It was WONDERFUL. Treated like Family, made to feel at home. Staff went out of their way to be helpful. Room was excellent well worth the price. Fabulous morning breakfast Buffet.

Übersetzen

2

Andrew

13. Juli 2025

·

Aufenthalt am 1 Nacht

Arrived at 1515. Room not ready although check in said to be from 1500. Told it would be 20 mins. Given drink voucher (only cheap beer wine or water). Told someone would call us when room ready. They didn't. Ordered a cocktail. Told it would be 15 mins. It took over half an hour. Had to get barman to get more help to achieve that. Had to ask about room after an hour. Freezer door left open and all iced up. Went for happy hour. Cocktails watered down. Charged full rate. On check out attempted theft by charging for drinks already paid for at time and full rate for happy hour. Claimed this was "a system failure". No admission of the fact that humans input the data in the first place. Grudging apology at best.

Übersetzen

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Sehr günstig gelegen in Shepherd’s Bush, mit Westfield und mehreren U-Bahn-/Busverbindungen in der Nähe. Einige Gäste empfanden die unmittelbare Umgebung als etwas rau.

Gastronomie

Die Frühstücksqualität ist uneinheitlich, wobei wiederholt kaltes Essen, Überfüllung und ein schlechtes Preis-Leistungs-Verhältnis oder hohe Preise erwähnt werden. Einige Gäste haben das Frühstück oder das Essen in der Bar jedoch genossen.

Monat	Durchschnittspreis
Januar	140 $
Februar	141 $
März	198 $
April	167 $
Mai	184 $
Juni	219 $
Juli	232 $
August	184 $
September	296 $
Oktober	214 $
November	243 $
Dezember	283 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4 $233	5 $213
6 $167	7 $206	8 $254	9 $253	10 $189	11 $175	12 $316
13 $146	14 $207	15 $230	16 $304	17 $252	18 $231	19 $238
20 $156	21 $188	22 $256	23 $309	24 $235	25 $213	26 $250
27 $153	28 $196	29 $225	30 $225

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $176	2 $219	3 $199
4 $150	5 $168	6 $229	7 $200	8 $185	9 $213	10 $214
11 $177	12 $175	13 $203	14 $185	15 $204	16 $179	17 $186
18 $148	19 $172	20 $179	21 $210	22 $164	23 $173	24 $188
25 $175	26 $173	27 $173	28 $198	29 $173	30 $173	31 $198

Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen

Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Gästebewertungen

Sehr gut

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Gut zu wissen

Optionale Extras

Haben Sie eine Frage?

Considering this hotel for your London trip?

Preise für kommende Reisedaten