Name: ibis Southampton
Address: 9 West Quay Road, Southampton, Hampshire (comté), GB
Price range: 48 $US–167 $US per night
Rating: 7.68

Ce qu'en disent des voyageurs

D'après de nombreux commentaires, l'hôtel ibis Southampton est apprécié pour son emplacement pratique à proximité des terminaux de croisière, de la gare et des commerces, ainsi que pour son personnel serviable et aimable. Toutefois, les inconvénients fréquemment signalés incluent des chambres petites et vieillottes ainsi que des problèmes de chaleur dus au manque de climatisation.

La propreté est variable : certaines chambres sont très propres, tandis que d'autres font état de moquettes usées, d'odeurs de renfermé, de pommeaux de douche moisis ou de problèmes d'entretien. La qualité du petit-déjeuner et le service de restauration sont inégaux : certains ont apprécié un buffet copieux, tandis que d'autres ont trouvé des plats froids, un choix limité, ou le restaurant fermé ou sous-effectif. Attendez-vous à un hébergement simple et fonctionnel, adapté aux courts séjours avant une croisière.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les équipements sont basiques : il n'y a pas de climatisation dans les chambres, le parking est payant et il y a un bar/restaurant sur place dont le service peut parfois être limité ou fermé. La fiabilité du Wi-Fi est variable.

Avis de voyageur à ce sujet

10

Gerald

15 juin 2024

·

A séjourné 1 nuit

Excellent hotel. Very friendly staff and the bar is open to guests 24 hours.

8

Stephen

10 déc. 2024

·

A séjourné 1 nuit

Clean room, decent sized. Bar and restaurant are both small and without character - functional but not comfortable or stylish. Easy to park the car (albeit for a £10 charge) and close to the main road and shopping area.

8

Stephen

4 mai 2025

·

A séjourné 1 nuit

Easy to book in and check out. Small, but good bar available. Clean rooms and reasonable price when I booked it for a Thursday, although I noticed the price for a room would be much higher for the weekend. I will stay here again during the week though. Within easy walking distance of the main street and several pubs and restaurants and easy to get to, being just off the A33 main road. Parking was available, albeit they charged £10 a day for it. Breakfast was also available but quite expensive so we went to a nearby Costa.

6

Iain

16 mai 2024

·

A séjourné 1 nuit

Great apart from AC being useless and room temperature consequently way too hot.

6

Deborah

10 juil. 2024

·

A séjourné 2 nuits

No air conditioning, only a noisy fan that stopped working. No safe in the room, no telephone or intercom with the front desk.

6

Charlotte

22 août 2025

·

A séjourné 1 nuit

Hot. No air conditioning available in any of the rooms. Paid for a "harbour view," when the give you a "harbour side." Front desk admitted that the description was indeed misleading. Will stay rlsewhete next time

2

Philip

26 sept. 2025

·

A séjourné 1 nuit

When we entered our room it was so HOT! The sun was coming straight into the room and the windows could only open a small portion. We had to prop open our door into the public hallway for the majority of the evening. The room temperatures didn’t fall below 76 degrees until after 11pm. The hotel rooms didn’t have air conditioning. One of the staff told me the rooms on the front side of the hotel get very hot and the other side stays cool. Something the hotel could do is at least the windows could open more and the house keeping could close the drapes so the sun didn’t heat up the room like an oven. We would have checked into another hotel but everything was booked during the boat show.

8

April

28 nov. 2024

·

A séjourné 3 nuits

Wifi wasn’t that great. Unable to connect and stay connected.

8

Kimberly

13 juil. 2024

·

A séjourné 7 nuits

Very convenient to cruise terminals. Close to shopping and food options. Hotel dining was inconsistent food wise and only one person maning front desk, bar and dining room at times.

6

Fernando

22 juil. 2025

·

A séjourné 1 nuit

AC didn’t work at the room, very good at lobby door but not at room

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Le ménage est aléatoire : de nombreux clients ont trouvé leurs chambres propres, mais d'autres ont signalé des moquettes tachées, des odeurs de moisi, des accessoires moisis et une usure générale, ainsi que des problèmes d'entretien occasionnels qui affectent la sensation d'hygiène.

Avis de voyageur à ce sujet

4

Nicholas

20 oct. 2025

·

A séjourné 1 nuit

Check in staff pleasant & welcoming. My first room allocated to me was already occupied. Opened door to find dirty towels on the floor of the bathroom. There was a suitcase in the room & cups had been used. As I left the guests allocated this room arrived. They were very surprised to find me leaving their room. They were annoyed as their room keys didn’t work as the key I was given cancelled theirs. Returned to reception with all my luggage to be allocated a vacant room. Room & bed looked clean. Furniture was very tatty. Edges of desk looked like it had been used to open beer bottles. All the melamine stripped away. Windows ill fitting allowing in the rain. Not air conditioned. Windows only opened partially. Extremely warm room. Woke up to find condensation running down the panes of glass. Woke up in a bath of sweat despite sleeping au natural. Check out smooth. You get what you pay for. This place needs air conditioning & a refurb.

4

Denis

2 juin 2024

·

A séjourné 1 nuit

Maintenance needs attention, grubby shower head , grime around taps , the cleaners do not have enough time per room to clean, carpets need good clean , not worth 200£ a night

2

edwin

29 oct. 2025

·

A séjourné 1 nuit

Room was really cold and the heater we were given was not adequate. the shower head was covered in black mould . The furniture was badly chipped and worn. Continental breakfast was terrible and not as shown in your advertisement.

6

James

28 sept. 2025

·

A séjourné 2 nuits

Room was clean but very out dated holes in the curtains caulking around bathroom was missing and dark

8

Julia

5 oct. 2025

·

A séjourné 1 nuit

Staff very friendly. Room clean

4

Andrea

28 juil. 2025

·

A séjourné 1 nuit

Really disappointed in this hotel. Stayed one night in room 103. Huge stain on carpet in room, chipped furniture, dust round skirtings , splashes of goodness knows what on door of bathroom. So hot in room - although a fan was provided. We have stayed in Ibis hotels before and they have always been nice hence the reason we chose this one but never again. Didn’t complain although should’ve done! Honestly check out this room and give us a refund!

10

Ian

29 déc. 2025

·

A séjourné 1 nuit

Clean and comfy

6

Kay

6 juil. 2025

·

A séjourné 2 nuits

Small room. Dirty carpet.

2

Linda

9 sept. 2025

·

A séjourné 1 nuit

I would never stay at this dirty old hotel ever again. There was a long hair in the sheets. My husband and I both have short grey hair. Carpets were dirty. The bathroom was disgusting. Very difficult to get in it and more difficult to get out of the bath. No plug charges for phones. There wasn’t even a phone in the room to call the phone desk. The worst place my husband and I have ever stayed. This place was $200 pounds a night. I went down to the front desk to cancel and go somewhere else. She said we booked through Expedia. Take it up with them. If you’re travelling to SouthHampton to take a cruise,I would definitely advise you to STAY AWAY from this rundown excuse for a hotel.

6

Richard

3 sept. 2024

·

A séjourné 1 nuit

Convenient but not the cleanest of places.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont petites et vieillottes, et souvent inconfortablement chaudes en raison du manque de climatisation. La qualité des lits et le niveau sonore varient, et certaines chambres avec vue sur le « harbour » ne donnent pas réellement sur le port.

Avis de voyageur à ce sujet

4

Kim

20 juil. 2025

·

A séjourné 1 nuit

Room was run down, no AC, windows only opened a few inches.

8

Elizabeth

26 nov. 2025

·

A séjourné 1 nuit

We feel elderly people would have trouble getting in and out of the bath to shower. The sides are extremely high. You have to be very mindful when doing so.

8

David

23 sept. 2025

·

A séjourné 1 nuit

Good location, friendly staff, clean. Rooms very small, no A/c. Still pretty good.

6

Ben

21 sept. 2025

·

A séjourné 1 nuit

Very basic rooms that have seen a lot better days. The carpets were threadbare and itchy, the to had a mahogany wood surround that stuck out at a wrong angle. The harbour view rooms are not harbour view at all - more like facing the harbour direction. The wood chip walls were dirty. The shower was basic with very little water pressure. Okay stay if you are not in the room very much.

4

Teressa

24 août 2025

·

A séjourné 1 nuit

I paid double the price of their 'budget' hotel believing I would get a superior quality of room and service but this wasn't the case. The room was small as were the twin beds (much smaller than a travelodge) and I paid a premium for harbour view but could only just see cruise ships in the distance. The literature stated 24/7 finger food available and as a type 1 diabetic in the midst of a hypo, went to the bar to purchase this at 12 midnight but was told "we dont provide food at this tine of night" The literature stated free wifi but was told I had to pay until i showed the clerk my itinerary stating free wifi and he reluctantly asked me for my phone and logged me on. My fellow guest could not access it however. I paid £160 for 1 night and feel totally ripped off.

4

Hannah

10 oct. 2025

·

A séjourné 1 nuit

The hotel is in a great area close to shops and was perfect for us visiting the nearby university open day . We found the room and beds very small . The shower was terrible and just had a dribble of water, my daughter has thick hair and it didn’t rinse through her hair . The worst thing was the noise from the rooms above . At 2:30am it sounded like a party was going on with loud music and talking and furniture being moved around. I’m sure they we’re playing football!! The breakfast in the morning was very poor . There were no hash browns or mushrooms . The sausages and bacon were cold and hard . I won’t be staying in an ibis again it’s really put me off ! I was looking forward to staying away with my daughter as we don’t get to do it often and we were really disappointed. On a plus side the staff were very polite and attentive.

6

Susan

22 juil. 2025

·

A séjourné 1 nuit

Everything was clean. Breakfast was an excellent spread. Staff was very helpful. Rooms are tiny and hot, there is no air conditioning.

6

Charlotte

22 août 2025

·

A séjourné 1 nuit

Hot. No air conditioning available in any of the rooms. Paid for a "harbour view," when the give you a "harbour side." Front desk admitted that the description was indeed misleading. Will stay rlsewhete next time

2

Philip

26 sept. 2025

·

A séjourné 1 nuit

When we entered our room it was so HOT! The sun was coming straight into the room and the windows could only open a small portion. We had to prop open our door into the public hallway for the majority of the evening. The room temperatures didn’t fall below 76 degrees until after 11pm. The hotel rooms didn’t have air conditioning. One of the staff told me the rooms on the front side of the hotel get very hot and the other side stays cool. Something the hotel could do is at least the windows could open more and the house keeping could close the drapes so the sun didn’t heat up the room like an oven. We would have checked into another hotel but everything was booked during the boat show.

6

Fernando

22 juil. 2025

·

A séjourné 1 nuit

AC didn’t work at the room, very good at lobby door but not at room

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est généralement aimable et serviable, le personnel aidant avec les bagages, les taxis et les problèmes éventuels, mais il peut y avoir des exceptions, telles que des erreurs à l'enregistrement, des retards et des frais pour un enregistrement anticipé.

Avis de voyageur à ce sujet

4

Nicholas

20 oct. 2025

·

A séjourné 1 nuit

Check in staff pleasant & welcoming. My first room allocated to me was already occupied. Opened door to find dirty towels on the floor of the bathroom. There was a suitcase in the room & cups had been used. As I left the guests allocated this room arrived. They were very surprised to find me leaving their room. They were annoyed as their room keys didn’t work as the key I was given cancelled theirs. Returned to reception with all my luggage to be allocated a vacant room. Room & bed looked clean. Furniture was very tatty. Edges of desk looked like it had been used to open beer bottles. All the melamine stripped away. Windows ill fitting allowing in the rain. Not air conditioned. Windows only opened partially. Extremely warm room. Woke up to find condensation running down the panes of glass. Woke up in a bath of sweat despite sleeping au natural. Check out smooth. You get what you pay for. This place needs air conditioning & a refurb.

2

Rachel

20 août 2024

·

A séjourné 1 nuit

Booked a room a few months before the visit, and checked in online when promted. When we arrived around 10pm after a day of travel, there was no room for us. Terrible service, which is not expected from a well known and trusted chain like this. They just want to take your money, and not provide the service.

6

Susan

7 sept. 2025

·

A séjourné 1 nuit

The property was fine and close to the cruise port. We didn't like the fact that they charged per hour for an early check-in.

10

Joyce

18 mai 2025

·

A séjourné 1 nuit

Excellent professional staff and service in all areas. Thank you.

10

Ted

9 mai 2025

·

A séjourné 5 nuits

Key cards failed frequently but we were helped by the wonderful Katey at the front desk! She was truly an ambassador of the Ibis brand! Hotel provides a great , walkable location to the cruise terminals , shopping and more! Try there pizza!!

10

Jazmin

7 sept. 2025

·

A séjourné 2 nuits

excellent staff and customer service

8

Renee

20 août 2025

·

A séjourné 1 nuit

The staff were very friendly and helpful.

10

tammie

10 août 2024

·

A séjourné 1 nuit

Arrived early and front desk was very friendly and helpful. Stored our luggage, gelped arrange taxi for the morning departure and gave us a layout of the area. Where to get lunch and coffee. Very helpful.

8

Christopher

23 sept. 2025

·

A séjourné 1 nuit

Really helpful and friendly staff

10

CAMPBEL

27 juin 2024

·

A séjourné 1 nuit

Receptionists very helpful

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Très pratique pour les terminaux de croisière, la gare ferroviaire et routière de Southampton Central, ainsi que les commerces et restaurants. De nombreux clients ont marché ou pris un court trajet en taxi jusqu'au port.

Avis de voyageur à ce sujet

8

BRENT

14 juin 2024

·

A séjourné 1 nuit

Close to 3 cruise ports. Breakfast is good.

10

caroline

17 oct. 2025

·

A séjourné 1 nuit

Basic but perfectly fitted our needs for a pre cruise stay. Very close to port and short walk to west quay

8

Mary-Jane

10 mai 2024

·

A séjourné 1 nuit

Close to the cruise port

10

William

3 juil. 2025

·

A séjourné 1 nuit

Perfect overnighter for connecting to the Cruise dock. 5 min level walk to the cruise dock and 5 minutes to the Southampton Central railway station to London. Friendly staff.

8

Majid

28 nov. 2024

·

A séjourné 2 nuits

The property was very close almost to every thing. Train station, shopping, restaurants mall are walking distance. Very close to the cruise port as well.

10

Howard

13 mai 2025

·

A séjourné 1 nuit

Great location.

10

Valerie

18 nov. 2025

·

A séjourné 1 nuit

Conveniently located at walking distance from the train station Southampton Central and just a few minutes away by cab from the Mayflower cruise terminal where I boarded QM2 the next day (7£ for the ride). The room was spacious enough, quiet. Checkin was quick, staff was friendly and efficient. Checkout was even quicker, just had to drop the room card in the checkout box

10

Roger

1 juil. 2024

·

A séjourné 2 nuits

Great location- Easily walkable from the train station as well as to the City cruise terminal. Excellent breakfast with friendly staff. Will definitely stay here again.

10

robert

16 sept. 2024

·

A séjourné 2 nuits

A great location close to the cruise ship terminals, bus and train station, and a shopping mall.

8

Raymond

23 sept. 2024

·

A séjourné 1 nuit

Close to train station

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les avis sur le petit-déjeuner sont variables, allant de copieux et savoureux à froid ou limité, et le service au restaurant/bar est parfois réduit ou fermé.

Avis de voyageur à ce sujet

8

gerry

15 août 2025

·

A séjourné 1 nuit

bathroom had but 2 towels restaurant closed at 7pm

10

Gerald

15 juin 2024

·

A séjourné 1 nuit

Excellent hotel. Very friendly staff and the bar is open to guests 24 hours.

8

valerie

25 oct. 2025

·

A séjourné 4 nuits

Staff were friendly, very easy check in. Breakfast was much better than I expected with both hot and cold food items. The room was clean but the bed could have been a bit more comfortable. It was in a prime location both for the cruise port and bus station and shops.

10

Brenda

25 août 2025

·

A séjourné 1 nuit

Very convenient for an overnite stay before cruising out of Southhampton. Staff very efficient and friendly, close to train station and hotel has onsite bar. Restaurant was closed but sister hotel closeby had nice restaurant. Breakfast was very good! Would highly recommenend!!

6

Paul

5 déc. 2024

·

A séjourné 1 nuit

Check in very slow. Queues to the door. Breakfast only ok. Hot items looked like they had been sitting there. Had to ask for tomatoes to be cooked. Fresh Coffee machine did not work. Had to make do with instant and hot water in a flask! Just about ok for one night. Would not stay here again.

4

Hannah

10 oct. 2025

·

A séjourné 1 nuit

The hotel is in a great area close to shops and was perfect for us visiting the nearby university open day . We found the room and beds very small . The shower was terrible and just had a dribble of water, my daughter has thick hair and it didn’t rinse through her hair . The worst thing was the noise from the rooms above . At 2:30am it sounded like a party was going on with loud music and talking and furniture being moved around. I’m sure they we’re playing football!! The breakfast in the morning was very poor . There were no hash browns or mushrooms . The sausages and bacon were cold and hard . I won’t be staying in an ibis again it’s really put me off ! I was looking forward to staying away with my daughter as we don’t get to do it often and we were really disappointed. On a plus side the staff were very polite and attentive.

10

marilyn

24 sept. 2025

·

A séjourné 1 nuit

We loved our brief stay in this hotel. Nothing to complain about with our twin room. Very clean. The staff were lovely and very helpful and we enjoyed a couple of cocktails, in the bar. The breakfast was adequate, so all in all, we would definitely stay there again. It took a bit of working out on how to get to the Hotel from the train station, by foot. We didn't attempt to walk to Southampton docks, so we ordered a taxi and were impressed that ordering a taxi was very simple and efficient,

8

Kimberly

13 juil. 2024

·

A séjourné 7 nuits

Very convenient to cruise terminals. Close to shopping and food options. Hotel dining was inconsistent food wise and only one person maning front desk, bar and dining room at times.

8

Campbell

13 août 2025

·

A séjourné 1 nuit

It done the job night before cruise . It certainly was clean and comfortable. Breakfast had a good range

10

TREVOR TERENCE

20 sept. 2025

·

A séjourné 1 nuit

All staff provided excellent customer care with a very friendly open and approachable manner We were early for check in so decided to wait in the reception area which is smart bright and vibrant, coffee and croissant were fabulous. On the downside our room was very tired and dated but clean, with very clean white bedding, for this I can forget the dated room.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	57 $US
février	60 $US
mars	72 $US
avril	82 $US
mai	113 $US
juin	137 $US
juillet	134 $US
août	117 $US
septembre	154 $US
octobre	89 $US
novembre	68 $US
décembre	68 $US

di	lu	ma	me	je	ve	sa
1 $52	2 $56	3 $73	4 $76	5 $67	6	7 $84
8 $49	9 $57	10 $64	11 $51	12 $84	13 $56	14 $65
15 $48	16 $59	17 $54	18 $59	19 $79	20 $80	21 $74
22 $48	23 $53	24 $72	25 $62	26 $65	27 $93	28 $116
29 $51	30 $48

ibis Southampton

Prix pour ibis Southampton

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre, 1 lit double

Chambre avec lits jumeaux, 2 lits une place

Standard Room with 1 Double Bed Harbour View

Chambre, 1 lit double, accessible aux personnes à mobilité réduite

Chambre Standard, 2 lits une place, vue port

Avis des voyageurs sur ibis Southampton

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $167	21 $121	22	23 $160	24 $141
25 $54	26 $53	27 $66	28 $59	29 $77	30 $153	31 $94