Scandic Stavanger Park

Worn furniture. Dirty room. Bad quality food. Not up to Scandic standard.

Ok

I would have rated this hotel with 5 stars, as it had one of the best breakfasts ever and the staff was wonderful. They had a place to store our backpacks since we got there early. Our room and bathroom were very clean. The one thing that gave them 2 stars is the pull out couch made into a bed. They had it made up when we walked in, but like any pull out couch, it was a thin mattress and you could feel the springs, so I was going to pull the mattress to the floor to sleep, and both the fabric seating on the couch and the mattress were gross and disgusting filled with all kinds of stains, including bodily fluids. So I kept the mattress inside the couch and pulled off the couch seat and turned it upside down on the floor and then covered it with the sheets and covers they had for it. I did say something right away when we saw that, but we were settled in at that point, and said we'd stay there. I reported this in the morning and I sent 5 photos to scandic hotels to the email address they wanted me to send them to, and she was going to forward them up to the management team. I haven't heard anything from them in over two weeks and that's why I'm writing this. That's the only way they can sell this room, as it can sleep 3-4. There was the King bed and pull out couch. But they make the bed up, so you don't know what's under there. I wish there was a way to upload photos to this review so you can judge for yourself. Definitely would not stay in a room with a pullout couch here.

A

Upon arrival, Elisabeth at the Front Desk had a welcoming smile. We were early, so she assisted us to store our luggage until our room was available. Room was clean and spacious. Later on we asked for assistance again on the Front Desk and Tobias was helpful with all our queries. We had a wonderful and pleasant stay. Thank you so much.