Is parking available at the property?

Self parking is available on-site for a fee of EUR 14 per day. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately EUR 12 per person.

Are pets allowed at the property?

Pets are allowed at the property with a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 15:00 and check-out is at 12:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities. Specific details about elevators and pool access features are not provided.

What is the location of the property in relation to key landmarks?

The hotel is centrally located in Dortmund, approximately 0.2 km from Westenhellweg Street and 0.4 km from several attractions including the Museum of Art and Cultural History and the Dortmund Christmas Market. The nearest major airport is Dortmund (DTM), located 15.6 km away.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

Mercure Hotel Dortmund City

Average nightly price at Mercure Dortmund City by month, last 12 months (USD)
Month	Average price
January	$107
February	$119
March	$112
April	$97
May	$91
June	$88
July	$82
August	$83
September	$99
October	$133
November	$113
December	$116

What guests think

At Mercure Hotel Dortmund City, travellers highlight the very central location near the Hauptbahnhof and U-Bahn, generally spacious rooms, and good value, while noting difficult building access, limited parking options, and occasional smoke odours or noise.

Breakfast is often rated good, though some find the selection modest or the price high. Several comments mention fixed windows, limited outlets or lighting, shower over bath layouts, and inconsistent minibar or fridge availability, with some reporting street or corridor noise. Service is widely described as friendly and helpful, yet there are isolated complaints about slow responses, billing or invoicing issues, and an unfriendly interaction. Expect a central, no-frills stay with good value and a few access and consistency quirks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

No on-site parking; guests use nearby public garages and unloading at the entrance is tricky. Access can be awkward as the hotel is on the third floor via a lift, and the entrance is hard to find.

Related guest reviews

6

Inmaculada

Feb 6, 2025

·

Stayed 3 nights

Bien localizado pero incomodo de acceder...tercer piso. Pocos enchufes en la habiatcion y dispersos. No se puede abrir ninguna ventana, como una jaula. Desayuno bien y personal able

8

Benjamin

Mar 23, 2023

·

Stayed 2 nights

Hotelzugang sehr schwierig zu finden - keine richtige entlade Möglichkeit

8

Dunston

Oct 9, 2024

·

Stayed 1 night

Es war schwer zu finden, nicht deutlich sichtbar. Wenn man mit Auto kommt, keine Möglichkeit vor dem Eingang zu parken und um die Koffer zu beladen und entladen.

8

Jürgen

Aug 26, 2024

·

Stayed 1 night

Leider ist das Hotel im 3. Stock nur über einen Aufzug mit einer Stufe zur Straße hin erreichbar. Für Rollstuhlfahrer nur schwer erreichbar.

4

Di

Jun 7, 2024

·

Stayed 1 night

not good, we arrived late, could not find the parking lot; and try to call the reception, nobody answered. Only after I went to the reception, I found the staff and got some support and help. Please clearly mention the park lot in the booking process !

8

Michael

Apr 18, 2024

·

Stayed 1 night

Es wird momentan in der Straße gebaut. Haben dadurch Probleme gehabt das Hotel zu finden. Leider deshalb auch etwas laut.

8

Heidi

Aug 5, 2025

·

Stayed 1 night

Läget är bra och väldigt centralt. Stora rum med en helt okej säng. Parkering sker i publika parkeringshus och det går inte att köra fram bilen framför hotellet för att lasta av, det är en bit att gå mellan hotellet och parkeringen med bagaget. Frukosten var okej men inte mer än det.

4

Mirella

Feb 12, 2026

·

Stayed 1 night

Pensavo di aver prenotato nell‘altro Mercure molto più bello e con ristorante. Questo è in una brutta zona vicino la stazione non ha ristorante non ha scale solo esterne e si deve prendere sempre l‘ascensore, persona alla reception scortese. Non tornerò non lo consiglio

8

Rosalyn

Jul 6, 2024

·

Stayed 3 nights

Entrance was difficult to find - small sign and door next to shopping center and have to get the lift to go in/ out of hotel which is on 3rd floor Close to station and walking distance from bars and restaurants Shower was inside bath and a bit awkward to get in and out Room was a good size with mini fridge and working aircon

8

Bernd

Sep 28, 2025

·

Stayed 1 night

all ok. leider keine Parkplatzmöglichkeit vor Ort.

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Cleanliness

Generally clean rooms, but several guests reported smoke odours (including being assigned a smoking room) and occasional issues like pests or worn bathrooms.

Related guest reviews

8

Susan

Sep 10, 2025

·

Stayed 1 night

Room was excellent, clean and spacious. Thought has been put into everything in this hotel. It is great value for the cost. The breakfast was great. I apprecieted the little extras that the hotel offers, like infused water in the lobby. The staff were friendly and helpful. The location is great, walk from the hauptbahnhof, ubahn outside the door. The German Soccer museum is a couple of minutes walk away and there is easy access to Signal Iduna Park. I would definitely stay here again.

10

Roman

Mar 19, 2025

·

Stayed 2 nights

Ein ruhiges sauberes Hotel mitten in der City. U-Bahn direkt unter dem Hotel, Einkaufsmöglichkeit rundum. Reichhaltiges Frühstück. Alles in allem ein sehr guter Aufenthalt.

10

Jens

Aug 6, 2025

·

Stayed 1 night

The quality-price good. Clean. Big room, stayed with our son, extra bed

8

Matthias

Apr 21, 2024

·

Stayed 3 nights

Sehr freundliches Personal. Badezimmer etwas abgewohnt.

4

Tina

Oct 27, 2024

·

Stayed 3 nights

Got a very smelly smoker’s room although the booking said nosmoker. They could only give me a new room next day, so my clothes and stuff all smelled very bad. All ok apart from that

2

Horst

Oct 2, 2025

·

Stayed 1 night

Es riecht nach Zigaretten am check in

6

Rüdiger

Oct 20, 2023

·

Stayed 2 nights

Lange Wartezeit an der Rezeption. Fehlerhafte Berechnung. Silberfischchen im Bad.

2

Petra

Dec 14, 2025

·

Stayed 1 night

Das Zimmer war geräumig, gut eingerichtet und ziemlich sauber. Die Rezeptionistin freundlich und kompetent. Was allerdings überhaupt nicht gut war und dazu geführt hat, dass ich nicht schlafen konnte, war der immense Lärm. Zum einen waren die Fenster kaum schallisoliert, so dass selbst im 5. Stock Gespräche, Streit, Gesänge von der Strasse zu hören waren. Des weiteren waren das Türklatschen etc. vom Flur sehr laut. Und es gab ein permanentes Brummen, das sehr störte. Ob es der (abgeschlossene) Kühlschrank war oder von der (eigentlich ausgestellten) Klimaanlage kam, weiß ich nicht. Somit werde ich wohl nicht mehr hier übernachten, denn nicht schlafen können für 153.-€ ist für mich ein Ausschluss-Kriterium. Sorry!

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Rooms

Several comments mention fixed windows, limited outlets or lighting, shower over bath layouts, and inconsistent minibar or fridge availability, with some reporting street or corridor noise. Others had quiet, comfortable stays.

Related guest reviews

8

Susan

Sep 10, 2025

·

Stayed 1 night

Room was excellent, clean and spacious. Thought has been put into everything in this hotel. It is great value for the cost. The breakfast was great. I apprecieted the little extras that the hotel offers, like infused water in the lobby. The staff were friendly and helpful. The location is great, walk from the hauptbahnhof, ubahn outside the door. The German Soccer museum is a couple of minutes walk away and there is easy access to Signal Iduna Park. I would definitely stay here again.

6

Inmaculada

Feb 6, 2025

·

Stayed 3 nights

Bien localizado pero incomodo de acceder...tercer piso. Pocos enchufes en la habiatcion y dispersos. No se puede abrir ninguna ventana, como una jaula. Desayuno bien y personal able

10

Axel

Dec 10, 2022

·

Stayed 1 night

Zu wenig Licht, Service ist Top

6

Mustafa Emre

Jun 24, 2024

·

Stayed 2 nights

Konum olarak cok iyi. Odada minibar kilitli ve kullanim disi olmasi gercekten cok kotuydu.

8

Heidi

Aug 5, 2025

·

Stayed 1 night

Läget är bra och väldigt centralt. Stora rum med en helt okej säng. Parkering sker i publika parkeringshus och det går inte att köra fram bilen framför hotellet för att lasta av, det är en bit att gå mellan hotellet och parkeringen med bagaget. Frukosten var okej men inte mer än det.

6

Hamid

Sep 25, 2024

·

Stayed 2 nights

It was an okay hotel and I would not stay there again. Becuse the room did not have Iron and a refrigerator.

8

Rosalyn

Jul 6, 2024

·

Stayed 3 nights

Entrance was difficult to find - small sign and door next to shopping center and have to get the lift to go in/ out of hotel which is on 3rd floor Close to station and walking distance from bars and restaurants Shower was inside bath and a bit awkward to get in and out Room was a good size with mini fridge and working aircon

4

Marcel

Jun 10, 2024

·

Stayed 2 nights

70er Jahre

10

Adam

Jun 18, 2024

·

Stayed 1 night

Great central spot literally a 5 min walk from the main train station. Very quiet and comfortable as well.

2

Petra

Dec 14, 2025

·

Stayed 1 night

Das Zimmer war geräumig, gut eingerichtet und ziemlich sauber. Die Rezeptionistin freundlich und kompetent. Was allerdings überhaupt nicht gut war und dazu geführt hat, dass ich nicht schlafen konnte, war der immense Lärm. Zum einen waren die Fenster kaum schallisoliert, so dass selbst im 5. Stock Gespräche, Streit, Gesänge von der Strasse zu hören waren. Des weiteren waren das Türklatschen etc. vom Flur sehr laut. Und es gab ein permanentes Brummen, das sehr störte. Ob es der (abgeschlossene) Kühlschrank war oder von der (eigentlich ausgestellten) Klimaanlage kam, weiß ich nicht. Somit werde ich wohl nicht mehr hier übernachten, denn nicht schlafen können für 153.-€ ist für mich ein Ausschluss-Kriterium. Sorry!

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Often praised as friendly and helpful, with smooth check-in and accommodating staff. However, some note slow or unresponsive moments, an unfriendly interaction, and billing or business-invoice problems.

Related guest reviews

10

Brian

Oct 23, 2023

·

Stayed 1 night

Good location near the alt stadt and shopping. Recommend for football visitors. Staff kept bar open (for Bier) after football match on a friday night. Friendly check-in and check out. Short walk from the hbf.

8

Susan

Sep 10, 2025

·

Stayed 1 night

Room was excellent, clean and spacious. Thought has been put into everything in this hotel. It is great value for the cost. The breakfast was great. I apprecieted the little extras that the hotel offers, like infused water in the lobby. The staff were friendly and helpful. The location is great, walk from the hauptbahnhof, ubahn outside the door. The German Soccer museum is a couple of minutes walk away and there is easy access to Signal Iduna Park. I would definitely stay here again.

10

Pamela

Oct 27, 2022

·

Stayed 1 night

Good central location, friendly, helpful, staff. Easy check in. Recommend as a no frills place to stay.

10

Axel

Dec 10, 2022

·

Stayed 1 night

Zu wenig Licht, Service ist Top

4

Di

Jun 7, 2024

·

Stayed 1 night

not good, we arrived late, could not find the parking lot; and try to call the reception, nobody answered. Only after I went to the reception, I found the staff and got some support and help. Please clearly mention the park lot in the booking process !

4

Mirella

Feb 12, 2026

·

Stayed 1 night

Pensavo di aver prenotato nell‘altro Mercure molto più bello e con ristorante. Questo è in una brutta zona vicino la stazione non ha ristorante non ha scale solo esterne e si deve prendere sempre l‘ascensore, persona alla reception scortese. Non tornerò non lo consiglio

10

Yvonne

May 5, 2025

·

Stayed 2 nights

Bin schon mal vor ein paar Jahren hier gewesen. Sehr freundliches Personal. Das Hotel liegt zentral, bis zur U-Bahn zum Stadion ist es nur ein kurzer Weg. Und schöne Ruhrpott Artikel zum kaufen vor Ort.

2

Jörn

Sep 24, 2023

·

Stayed 1 night

Es war nicht möglich im Hotel eine Rechnung mit Firmenanschrift zu bekommen. Für Geschäftsreisen nicht zu empfehlen !!

6

Rüdiger

Oct 20, 2023

·

Stayed 2 nights

Lange Wartezeit an der Rezeption. Fehlerhafte Berechnung. Silberfischchen im Bad.

10

Julia

Dec 8, 2022

·

Stayed 2 nights

Die Rezeptionisten waren super zuvorkommend und freundlich, insbesondere der Herr in der Nachtschicht. Ich kann das Hotel nur empfehlen!

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Location

Exceptionally central near the Hauptbahnhof and U-Bahn, walkable to shopping, bars, the German Football Museum, and with easy links to Signal Iduna Park. Some found the entrance hard to spot, unloading by car inconvenient, and the station area occasionally unpleasant.

Related guest reviews

8

Susan

Sep 10, 2025

·

Stayed 1 night

Room was excellent, clean and spacious. Thought has been put into everything in this hotel. It is great value for the cost. The breakfast was great. I apprecieted the little extras that the hotel offers, like infused water in the lobby. The staff were friendly and helpful. The location is great, walk from the hauptbahnhof, ubahn outside the door. The German Soccer museum is a couple of minutes walk away and there is easy access to Signal Iduna Park. I would definitely stay here again.

2

Jose

Jul 1, 2024

·

Stayed 2 nights

Not a good hotel Minimum service and the area ugly

8

Janne

Jan 30, 2026

·

Stayed 1 night

Excellent location with good connections!

10

Silke

Aug 30, 2025

·

Stayed 1 night

Alles prima. Sehr zentral. Frühstück sehr ordentlich.

10

Roman

Mar 19, 2025

·

Stayed 2 nights

Ein ruhiges sauberes Hotel mitten in der City. U-Bahn direkt unter dem Hotel, Einkaufsmöglichkeit rundum. Reichhaltiges Frühstück. Alles in allem ein sehr guter Aufenthalt.

8

Heidi

Aug 5, 2025

·

Stayed 1 night

Läget är bra och väldigt centralt. Stora rum med en helt okej säng. Parkering sker i publika parkeringshus och det går inte att köra fram bilen framför hotellet för att lasta av, det är en bit att gå mellan hotellet och parkeringen med bagaget. Frukosten var okej men inte mer än det.

10

Akio

Nov 28, 2025

·

Stayed 2 nights

cooles, grosses Zimmer im Turm. Gute Lage und Anbindung an ÖPNV

8

Rosalyn

Jul 6, 2024

·

Stayed 3 nights

Entrance was difficult to find - small sign and door next to shopping center and have to get the lift to go in/ out of hotel which is on 3rd floor Close to station and walking distance from bars and restaurants Shower was inside bath and a bit awkward to get in and out Room was a good size with mini fridge and working aircon

10

Petra

Aug 15, 2024

·

Stayed 1 night

Das Hotel kann nichts dafür, aber die Klientel vor dem Hotel war unangenehm.

10

Adam

Jun 18, 2024

·

Stayed 1 night

Great central spot literally a 5 min walk from the main train station. Very quiet and comfortable as well.

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Dining

Breakfast is frequently praised for quality and variety, though a few guests found the selection modest or the price high.

Related guest reviews

8

Susan

Sep 10, 2025

·

Stayed 1 night

Room was excellent, clean and spacious. Thought has been put into everything in this hotel. It is great value for the cost. The breakfast was great. I apprecieted the little extras that the hotel offers, like infused water in the lobby. The staff were friendly and helpful. The location is great, walk from the hauptbahnhof, ubahn outside the door. The German Soccer museum is a couple of minutes walk away and there is easy access to Signal Iduna Park. I would definitely stay here again.

8

Frank

May 16, 2023

·

Stayed 1 night

alles gut, Frühstück sehr abwechslungsreich.

10

Silke

Aug 30, 2025

·

Stayed 1 night

Alles prima. Sehr zentral. Frühstück sehr ordentlich.

10

Roman

Mar 19, 2025

·

Stayed 2 nights

Ein ruhiges sauberes Hotel mitten in der City. U-Bahn direkt unter dem Hotel, Einkaufsmöglichkeit rundum. Reichhaltiges Frühstück. Alles in allem ein sehr guter Aufenthalt.

8

leen

Dec 2, 2023

·

Stayed 2 nights

Goed hotel voor twee nachten alleen het onbijt is wat aan de magere kant .voor de rest hadden we een mooie kamer.

8

Heidi

Aug 5, 2025

·

Stayed 1 night

Läget är bra och väldigt centralt. Stora rum med en helt okej säng. Parkering sker i publika parkeringshus och det går inte att köra fram bilen framför hotellet för att lasta av, det är en bit att gå mellan hotellet och parkeringen med bagaget. Frukosten var okej men inte mer än det.

10

Alistair

Apr 9, 2023

·

Stayed 4 nights

Lovely hotel, for a reasonable price I got a big room, double bed with a bath and an array of coffees and teas. The room was lovely, my only minor negative was the price of the breakfast; €20 is a bit steep!

10

Ralph

Sep 4, 2024

·

Stayed 1 night

Good breakfast!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $76	2 $80	3 $192	4 $307	5 $91	6 $130	7 $233
8 $82	9 $92	10 $123	11 $196	12 $109	13 $86	14 $95
15 $80	16 $89	17 $99	18 $142	19	20 $203	21 $111
22 $81	23	24	25 $153	26	27 $215	28 $419
29 $215	30 $200

Mercure Dortmund City

Prices for Mercure Dortmund City

Monthly average prices

About this property

Location

Room options

Double Bed

Privilege, Double Bed

Superior, 2 Single Beds

Single Bed

Guest reviews of Mercure Dortmund City

Who stays here?

What guests think

No written reviews

Property Policies

FAQs about Mercure Dortmund City

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $75	20 $77	21 $88	22 $89	23 $158	24
25 $77	26 $242	27	28 $91	29 $84	30 $110	31 $106