Dinbnb Apartments Grunerlokka

Keep away! Worst experience i’ve had. It’s a reason it’s cheap. Was supposed to stay two weeks. Had to leave after one day. Blood on the Walls, broken lamps, and terrible customer service

Great location!

Before arriving in Oslo, I messaged the host about early check-in and luggage storage. After waiting about 5 hours, I received a reply saying they would get back to me shortly. Despite following up, I never received an answer. My family and I were left in Oslo with 5 suitcases waiting for information. I also paid an extra $40 for early check-in, but since no arrangements were ever made, I was not refunded. The communication issues continued during our stay. The stove was not working, which was a major problem because we had already purchased groceries and planned to cook. I reported the issue through Expedia and email but received no response. Since we were traveling internationally, calling was expensive, but I had no choice. When I finally reached the host, he said he would contact me on WhatsApp so I could send photos of the stove. He never did. When I called again, he answered and I could clearly hear background noise, but he would not respond to me. After another attempt, the number became unavailable. What made this even more frustrating was receiving multiple automated messages saying things like, “If you need anything at all, I’m just a message away,” along with checkout reminders and a request for a 5-star review. I travel frequently and have stayed in rentals around the world. Problems can happen, but ignoring guests when they need help is unacceptable. Unfortunately, this was one of the worst hosting experiences I’ve had.

Perfekt service and housing. 10/10/200

I tried repeatedly to contact the hosts in order to gain access to the property, both through messages and by phone but my calls were constantly hung up on. Absolutely terrible behaviour! We were 6 adults and 2 children and had to find alternative accommodation at the last minute with no notice whatsoever. It was extremely stressful and unacceptable. The hosts never reached out to apologize or offer any explanation. Afterwards, I read another review from January and honestly felt relieved that we did not end up staying there. It clearly seems like a very poor place to stay!!! Hotels.com refunded the booking, minus 137 euros.