Homegate Inn And Suites Collierville TN

Parking was narrow. Denizens were noisy, blasting music from the cars and performing car repairs in the parking lot. One staff member was attentive, the other was talking on the phone in another language the entire time. The food was runny and lacking. The coffee was cold. The room and bathroom were filthy. The bedding was stained and full of burn holes. Train tracks across the street with trains every 3 hours to 30 minutes and they blast train horns all night long. Don't waste your money here. Go elsewhere and get a peaceful sleep with peace of mind and hopefully an actual continental breakfast.

The hotel is ran down and old needs to be updated

Parking on one side of the building where my room was, wasn’t that convenient. The room was clean but a little outdated. The peephole in my door was cracked so I couldn’t see out of it. There was no one at the desk when I went to check out.

It was terrible, dirty, staff was rude and refused to give refund even when I didn’t spend the night due to the condition of the room.

Place was a dump. I’m surprised you had it in your listing. We used to live close so I thought it was a new hotel they had built. Couldn’t check in had to go to dinner. The room was a smoking room smelled terrible. Had to wash everything when we go home. The counter in the room was not finished not sealed on the end. Terrible place had to leave the next morning as smell was too bad. Lost the money for one night.