Name: Windsor Heritage Motel
Address: 54 George Streeet, Windsor, New South Wales, Australia, Windsor, New South Wales, AU
Price range: $74–$85 per night
Rating: 5.7

What guests think

At Windsor Heritage Motel, reviews portray a very budget, centrally located option with widely mixed experiences, where cleanliness, upkeep, and service standards vary considerably, though a few guests found it acceptable for a simple overnight stop close to town amenities.

Multiple reviews report dirty rooms, mould, unpleasant odours, stained linen, and occasional pests. Frequent maintenance frustrations include unreliable hot water, broken or noisy air conditioners, faulty fixtures, weak Wi‑Fi, and sparse in‑room basics. Service feedback regularly cites rude or unhelpful interactions and deposit or refund disputes. Expect very simple accommodation with significant trade‑offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic, with recurring issues such as unreliable hot water and air conditioning, and reports of weak or unavailable Wi‑Fi; microwaves are often not provided.

Related guest reviews

6

William

Oct 7, 2024

·

Stayed 1 night

It would be better if there were microwave ovens in the rooms

4

Roslyn

May 15, 2024

·

Stayed 2 nights

The room was not properly cleaned - spotty mirror, food marks on bedcover. The air conditioner could not be turned on. There was no bathmat. I did ask for a hairdryer and one was supplied. The Wifi connection was good. There is a general air of disrepair in this motel - I had to park beside a pile of construction material that made it difficult to park within the lines.

8

Rolf

Aug 26, 2023

·

Stayed 1 night

In need of renovation for more demanding customers, all light switches functioning and installed in more practical locations and perhaps a less noisy air conditioner.Not bad for the price.

6

Paul

May 5, 2024

·

Stayed 3 nights

The room was cold and the air con did not work very well. There was mold on the bottom of the shower curtain and the bed felt as though the springs gave out in the 90's. The pillows had were from the 80's. Lucky this was a work trip as I had very little sleep and not a room for holiday accommodation.

2

Don

Apr 22, 2025

·

Stayed 2 nights

motel nothing like wotif described, air con was broken, everything was filthy, had to fight off the cockroaches, no toaster or microwave, would not refund any money for the second night of which I canceled at 9.00 am. Be very weary of this dump DO NOT STAY HERE

4

Craig

Aug 3, 2025

·

Stayed 2 nights

The room was clean and tidy. Went to take a shower at 5pm and there was no hot water. The room beside was noisy, vulgar languauge, and general larakins until around 3am. There was no reception, you have to cross the road and collect key from another motels reception.

2

matthew

May 6, 2024

·

Stayed 4 nights

To say the rooms are dirty and unkept, not sanitary, filthy and generally poor is an understatement, people beware this place is a dump, the people appear to own both on either side of the road, do not spend your money here it is a pig sty. No hot water first night, dirty towel still hanging over the mouldy shower curtain, stains all over the carpet yellow liquid stuff in the fridge? Only gets a score of one star because you can’t score lower, keep looking

2

April

Sep 20, 2024

·

Stayed 1 night

The front wouldn't open without a forced push. Bathroom was filthy, mould and white soap scum build up around shower. The bathroom door didn’t close, the door was not aligned to the door frame. Walls must be very thin between rooms as i could hear conversations next door. Wifi was rubbish. Would NOT recommend or the $100 charge for the night. Man at reception was rude, didn't give a crap about my feedback.

10

ivy

Nov 20, 2023

·

Very nice just wish wifi was available

4

Sharon

Aug 12, 2023

·

Stayed 2 nights

Not much TV no hot water dirty towels

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Cleanliness

Many reviews report dirty rooms and bathrooms, mould, unpleasant odours, stained linen, and occasional pests; a few mention clean rooms. Overall standards appear inconsistent to poor.

Related guest reviews

2

ian

Aug 3, 2024

·

Stayed 1 night

stained sheets were not acceptable

2

Peter

Feb 1, 2025

·

Stayed 1 night

Communication was terrible by reception staff, rooms were dirty, shower over flowed, dirty linen and towels, Would not recommend

2

Brittny

Aug 3, 2024

·

Stayed 1 night

Unable to stay due to the state of the property and the smell that made us vomit upon opening the door.

2

Shane

Aug 4, 2024

·

Stayed 2 nights

Floors were filthy benches had not been cleaned. Food left in cupboard. the room was not serviced while I was there Person behind reception was as helpful as hip pocket in singlet

2

Peter

Feb 28, 2024

·

Stayed 4 nights

Room 17 stank of what can only be described as cat urine and there was a dead cockroach highly visible in the bathroom. Also it was impossible to sit straight on the toilet as it was squashed up against the shower

2

Don

Apr 22, 2025

·

Stayed 2 nights

motel nothing like wotif described, air con was broken, everything was filthy, had to fight off the cockroaches, no toaster or microwave, would not refund any money for the second night of which I canceled at 9.00 am. Be very weary of this dump DO NOT STAY HERE

4

Selesa

Aug 31, 2025

·

Stayed 2 nights

It doesn’t have all the necessary or available things they said it should have at the motel. My daughter and I have bed bug bites all over our body. We only spend two nights. Some left over food scraps up in cupboards. The mini bar fridge in the room freezers everything.

4

Michayla

Feb 25, 2024

·

Very outdated and quite dirty. Room smelt like b.o and bleach. Don’t stay here unless there are no other options.

2

Ann

Nov 5, 2024

·

Stayed 1 night

We had cockroach in the shower, just painted out room but forgot to tell us paint on floor and bed cover, mirror very dirty, TV locked out and channels only some and only one light works over bed and mattress was older than me

2

Gary

May 8, 2025

·

Stayed 1 night

The room stank of stale smoke, the large shelf over the sink in the bathroom was filthy and hadn’t been cleaned in a very long time…the place had minimum effort in maintenance and cleaning…whatever I paid, was to much…and he had a cheek to ask for a $50 refundable deposit for the key and tv remote!!!

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Rooms

Rooms are dated and worn, with uncomfortable beds and thin walls leading to noise from neighbours; some described them as basic but adequate for a short stay.

Related guest reviews

2

Tony

Sep 14, 2023

·

Stayed 1 night

The chap at reception was surly. The bed was worn out and had the wood frame and old foam rubber showing through the fabric on the base. They must be worried about losing teaspoons because there was only two wooden sticks for cutlery. Yea tray was dirty. Needs some friendly staff and a refit.

4

Frank

Jan 5, 2025

·

Stayed 1 night

Old part of motel directly opposite better part, and up steep flight of stairs . Next room had visitors all night talking loud and slamming doors. Advise enquire about room before booking.

8

Stephen

May 7, 2023

·

Stayed 1 night

Everything was fine. Only issue was how easily every sound around you can be heard.

2

Karen

Apr 24, 2023

·

Stayed 3 nights

The place was very old and dated and the bathroom was filthy. I had to go and buy a bottle of spray bleach to clean the shower recess before we could even use it. The bed was very uncomfortable and my back has been suffering since

6

Lee

Jul 8, 2024

·

Stayed 1 night

Tired…it’s time to spend some money!

6

Paul

May 5, 2024

·

Stayed 3 nights

The room was cold and the air con did not work very well. There was mold on the bottom of the shower curtain and the bed felt as though the springs gave out in the 90's. The pillows had were from the 80's. Lucky this was a work trip as I had very little sleep and not a room for holiday accommodation.

4

Laurel

Nov 20, 2024

·

Stayed 1 night

The location of the motel was very close to the mall and the very good restaurants and coffee shops. On the down side, the interior was dated and a bit grubby, a couple of the lights didn't work, and the mixer tap in the basin was stuck on hot water.

6

Jo

May 11, 2025

·

Stayed 1 night

Reasonably quiet and safe.

2

April

Sep 20, 2024

·

Stayed 1 night

The front wouldn't open without a forced push. Bathroom was filthy, mould and white soap scum build up around shower. The bathroom door didn’t close, the door was not aligned to the door frame. Walls must be very thin between rooms as i could hear conversations next door. Wifi was rubbish. Would NOT recommend or the $100 charge for the night. Man at reception was rude, didn't give a crap about my feedback.

6

Stephanie

Sep 29, 2023

·

Stayed 4 nights

The bed was hard to sleep on , the furniture looked like it was going to fall apart.

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Service

Service feedback frequently cites rude or unhelpful staff, poor communication, and contentious deposit or refund practices.

Related guest reviews

2

Tony

Sep 14, 2023

·

Stayed 1 night

The chap at reception was surly. The bed was worn out and had the wood frame and old foam rubber showing through the fabric on the base. They must be worried about losing teaspoons because there was only two wooden sticks for cutlery. Yea tray was dirty. Needs some friendly staff and a refit.

2

Joanne

Sep 13, 2024

·

Stayed 1 night

The recipient was terrible the way he treated people no spoon to make coffee bathroom wasnt cleaned property will never stay hear again

2

Ahmed

Oct 25, 2024

·

Stayed 1 night

When I booked a room online and I paid the rent for one night my name my phone number my email address details provided then what is the reason the staff want my bank card number and details that’s why I’m not feeling safe to stay in windsor motel and I didn’t checked in why the staff insisted on phone to provide them my bank card details

2

Darren

Aug 11, 2023

·

Stayed 3 nights

Tried telling me I had to be out a day before I actually had to leave. Got woken up by some silly old bloke telling me to check out even though I paid until the next day. Room was dirty, hadn't been cleaned in a long time. Room and linen had a body oudur smell which took 3 bottles of room spray to eventually mask the smell. Overall extremely disappointing experience. Poor customer service. Have emailed the ACCC with photos and video taken of the unkept room.

2

Don

Apr 22, 2025

·

Stayed 2 nights

motel nothing like wotif described, air con was broken, everything was filthy, had to fight off the cockroaches, no toaster or microwave, would not refund any money for the second night of which I canceled at 9.00 am. Be very weary of this dump DO NOT STAY HERE

2

Gary

May 8, 2025

·

Stayed 1 night

The room stank of stale smoke, the large shelf over the sink in the bathroom was filthy and hadn’t been cleaned in a very long time…the place had minimum effort in maintenance and cleaning…whatever I paid, was to much…and he had a cheek to ask for a $50 refundable deposit for the key and tv remote!!!

2

Phil

Sep 24, 2025

·

Stayed 1 night

Don't stay here, don't book here! Staff rude and obnoxious. They blamed their misunderstanding of the booking details on the guests, changed the the story of what actually happened and refused to authorise Wotif to process a refund when the guests did not end up staying there. Rude staff referred me to the manager who was just as rude, obnoxious, dismissive and unhelpful. I don't know if this is how the hospitality industry is run in India but I expect better treatment than that. Avoid this property at all costs and if anyone at Wotif is reading this you should remove them from your listings.

2

Steven

Nov 24, 2024

·

Stayed 2 nights

Customer service is horrendous

2

April

Sep 20, 2024

·

Stayed 1 night

The front wouldn't open without a forced push. Bathroom was filthy, mould and white soap scum build up around shower. The bathroom door didn’t close, the door was not aligned to the door frame. Walls must be very thin between rooms as i could hear conversations next door. Wifi was rubbish. Would NOT recommend or the $100 charge for the night. Man at reception was rude, didn't give a crap about my feedback.

4

Linda J

Oct 6, 2022

·

Stayed 1 night

The room was clean but lacked in provision of enough crockery etc, no foot towel or face washers provided, towels were threadbare and the blanket on the bed was a single blanket on a double bed, remote control for the TV did not work properly and the payment of $50.00 deposit for the room key was extreme.

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Location

Very convenient for walking to the town centre, shops, pubs and cafes; some guests also found the area quiet.

Related guest reviews

8

Judith

Sep 10, 2025

·

Stayed 1 night

We stayed in the eco section, as such it was clean and comfortable and is convenient to eating places. It appears to be in need of an update and looks a little tired, the extras like tea and coffee were meagre and there were no biscuits BUT it is eco and reasonably priced. I have stayed several times and would again.

4

Brian

Oct 30, 2023

·

Stayed 2 nights

We have stayed in numerous motels over the years. The condition of this room was the worst we have experienced. The carpet tiles were filthy, the bathroom door would not close, the two fans in the bathroom don’t work, the shower curtain was filthy, the electric jug would not turn off. The air conditioner was too noisy to have on and you couldn’t reach the adjustments. Even the paint work is horrible. A 10 year old could do a better job. The only reason we stay there is because of the location. A brief walk to 10??? Cafes/Restaurants, the Sunday morning markets and we love the colonial atmosphere of Windsor

4

Laurel

Nov 20, 2024

·

Stayed 1 night

The location of the motel was very close to the mall and the very good restaurants and coffee shops. On the down side, the interior was dated and a bit grubby, a couple of the lights didn't work, and the mixer tap in the basin was stuck on hot water.

6

Leigh

Aug 7, 2025

·

Stayed 2 nights

Comfy bed, close to pubs and cafe’s, budget friendly stay.

10

Philip

Sep 8, 2024

·

Stayed 1 night

Budget motel but had everything we needed. Very short walk to the middle of town.

6

Jo

May 11, 2025

·

Stayed 1 night

Reasonably quiet and safe.

8

Yvonne

Mar 7, 2025

·

Stayed 1 night

Windsor motel was very convenient,great price , convenient for dinner and easy walking through town

4

Christopher

Dec 27, 2022

·

Stayed 19,352 nights

Location was good, front door was badly damaged, with no security lock

10

Antonia

Nov 4, 2024

·

Stayed 1 night

It was convenient, shops were walking distance, nice and quiet.

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Dining

Not enough information in reviews.

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Month	Average price
January	$71
February	$74
March	$76
April	$77
May	$78
June	$76
July	$76
August	$77
September	$63
October	$65
November	$73
December	$70

Su	Mo	Tu	We	Th	Fr	Sa
				1 $75	2 $81	3 $78
4 $79	5 $78	6 $78	7 $75	8 $80	9 $77	10 $79
11 $76	12 $78	13 $75	14 $75	15 $79	16 $78	17 $75
18 $77	19 $77	20 $79	21 $74	22 $75	23 $75	24 $78
25 $75	26 $84	27 $83	28 $74	29 $85	30 $79	31 $75

Windsor Heritage Motel

Prices for Windsor Heritage Motel

Monthly average prices

About this property

Location

Room options

Standard Room (Standard Single)

Standard Suite, 1 Bedroom (Standard Double)

Standard Suite, 1 Bedroom (Twin Room)

Guest reviews of Windsor Heritage Motel

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Windsor Heritage Motel

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21 $78	22 $77	23 $78	24 $79	25 $79	26 $78
27 $77	28 $79	29 $76	30 $80