Kukun Reforma & Downtown
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En este apartotel para no fumadores tendrás una piscina al aire libre, un gimnasio abierto las 24 horas y un centro de negocios a tu disposición. La conexión wifi en las zonas comunes es gratuita. También encontrarás servicios de conserjerí...
Ubicación
Kukun Reforma Downtown se encuentra en el barrio Reforma de Ciudad de México, cerca de una estación de metro. Paseo de la Reforma y Centro comercial Antara Polanco son lugares imprescindibles para los amantes de las tiendas; añádelos a tu itinerario junto a fantásticos parajes naturales como Alameda Central y Parque Chapultepec. ¿Te apetece disfrutar de un evento especial? Puedes buscar el calendario de Autódromo Hermanos Rodríguez o Auditorio Nacional.
Piscina
Habitaciones para no fumadores
Centro de negocios
Caja fuerte
Jardín
Piscina al aire libre
Opciones de habitación
Two-Bedroom Superior Apartment
Detalles de la oferta
1 Cama Doble
1 Cama Doble
Capacidad: 4
893 ft²
Vista de la ciudadCocina americanaCaja de seguridadNevera
Superior Apartment with City View
Detalles de la oferta
1 Cama Doble
Capacidad: 2
420 ft²
Vista de la ciudadCocina americanaCaja de seguridadNevera
Deluxe Studio Apartment with Queen Bed
Detalles de la oferta
1 Cama Doble
Capacidad: 2
344 ft²
Vista de la ciudadCocina americanaCaja de seguridadNevera
Two-Bedroom Deluxe Apartment
Detalles de la oferta
1 Cama Doble
1 Cama Doble
Capacidad: 4
732 ft²
Vista de la ciudadCocina americanaCaja de seguridadNevera
Queen Studio
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
500 ft²
Baño privado
Reseñas de los huéspedes sobre Kukun Reforma & Downtown
9.3
Genial
Basado en 1145 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Kukun Reforma & Downtown, los viajeros elogian la ubicación céntrica y segura, así como los apartamentos modernos y espaciosos con una impresionante piscina y gimnasio en la azotea. Sin embargo, los inconvenientes recurrentes incluyen ruido considerable de la calle, aire acondicionado limitado o inexistente y un servicio gestionado principalmente a través de una aplicación/WhatsApp.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En Kukun Reforma & Downtown, los viajeros elogian la ubicación céntrica y segura, así como los apartamentos modernos y espaciosos con una impresionante piscina y gimnasio en la azotea. Sin embargo, los inconvenientes recurrentes incluyen ruido considerable de la calle, aire acondicionado limitado o inexistente y un servicio gestionado principalmente a través de una aplicación/WhatsApp.
Muchos huéspedes destacan la amabilidad y la ayuda del personal. Además de los apartamentos, se agradecen las áreas de lavandería y coworking, aunque las políticas de las tarjetas de acceso y la falta de acceso a las instalaciones después del check-out pueden resultar frustrantes. Las opiniones sobre la limpieza son variadas, ya que numerosas reseñas describen las unidades como impecables, mientras que otras informan sobre cabello, polvo, olores o un servicio de limpieza inconsistente. Es ideal para viajeros que valoran las comodidades y la ubicación por encima de la tranquilidad absoluta.
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Instalaciones
El jardín y la piscina en la azotea son aspectos destacados frecuentes, y el gimnasio está bien equipado; se destaca el acceso seguro con tarjeta de acceso. Hay lavandería y coworking disponibles, pero la política de una sola tarjeta de acceso por habitación y la falta de acceso a las instalaciones después del check-out molestan a algunos huéspedes.
Reseñas de huéspedes relacionadas
8
Wes
4 nov 2024
·
Se alojó 8 noches
We enjoyed our stay here quite a lot. It’s a brand new property with great facilities and perfect for someone travelling and having to work remotely! We loved the rooftop patio, garden, workspace and pool and our unit was nice. However, there is only one keycard per room which was inconvenient but the concierge could still let us in if we separated. Also, during the day there was loud construction in the units above us as they were obviously still building them. Staying on the 2nd floor there was some street noise so consider some of the premium rooms on the upper levels if that is a concern.
We enjoyed our stay here quite a lot. It’s a brand new property with great facilities and perfect for someone travelling and having to work remotely! We loved the rooftop patio, garden, workspace and pool and our unit was nice. However, there is only one keycard per room which was inconvenient but the concierge could still let us in if we separated. Also, during the day there was loud construction in the units above us as they were obviously still building them. Staying on the 2nd floor there was some street noise so consider some of the premium rooms on the upper levels if that is a concern.
8
Victor
20 mar 2025
·
Se alojó 1 noche
Very nice apartment with good amenities (pool & gym) A couple of annoying things are that they only provide 1 card, despite being 2 travelers; they don't have luggage storage despite saying they do in the website, you cannot use the pool or gym once you have checked out. The last 2 things were very annoying as we had a late flight and wanted to use the facilities
Very nice apartment with good amenities (pool & gym) A couple of annoying things are that they only provide 1 card, despite being 2 travelers; they don't have luggage storage despite saying they do in the website, you cannot use the pool or gym once you have checked out. The last 2 things were very annoying as we had a late flight and wanted to use the facilities
10
Angie
22 jul 2025
·
Se alojó 1 noche
Very calm, clean and friendly staff! The surrounding area got me thinking that maybe I wasn’t going to a nice apartment. But once I got to the building I gained security. They have cards that allow only the tenants to go in, out up and down the building. The busy road there makes sleep hard but they provided plug to help! Although the apartments are espectacular, they provide shampoo conditioners, cooking oil, wifi and many more good things! And there are many restaurants they recommended in the booklet that came with the apartment. The rooftop is chefs kiss! I wouldn’t go anywhere else.
Very calm, clean and friendly staff! The surrounding area got me thinking that maybe I wasn’t going to a nice apartment. But once I got to the building I gained security. They have cards that allow only the tenants to go in, out up and down the building. The busy road there makes sleep hard but they provided plug to help! Although the apartments are espectacular, they provide shampoo conditioners, cooking oil, wifi and many more good things! And there are many restaurants they recommended in the booklet that came with the apartment. The rooftop is chefs kiss! I wouldn’t go anywhere else.
10
Laura
20 nov 2024
·
Se alojó 7 noches
bien ubicado, excelente gimnasio y coworking
bien ubicado, excelente gimnasio y coworking
10
Andrii
12 abr 2025
·
Se alojó 7 noches
Enjoyed pool on the roof
Enjoyed pool on the roof
8
Erik
3 dic 2024
·
Se alojó 4 noches
The facility is beautiful and equipped with nice amenities. However, we encountered a few issues during our stay. The internet in our room was not connecting, and this problem was never resolved. Additionally, we didn't have hot water on the first day, and when we reported it, we were advised to fill out a work order. I believe that when I bring a complaint to someone, they should take care of the work order request themselves. The front desk staff does an excellent job managing the guests coming in and out of the property, but they seem unable to offer solutions for problems that arise. We stayed in a one-bedroom apartment on the second floor, and I would not recommend staying in any unit below the sixth floor. The area is very high-traffic and noisy throughout the day and night. The local culture seems to encourage frequent honking to move traffic, so we often heard car horns and police whistles trying to control the congestion.
The facility is beautiful and equipped with nice amenities. However, we encountered a few issues during our stay. The internet in our room was not connecting, and this problem was never resolved. Additionally, we didn't have hot water on the first day, and when we reported it, we were advised to fill out a work order. I believe that when I bring a complaint to someone, they should take care of the work order request themselves. The front desk staff does an excellent job managing the guests coming in and out of the property, but they seem unable to offer solutions for problems that arise. We stayed in a one-bedroom apartment on the second floor, and I would not recommend staying in any unit below the sixth floor. The area is very high-traffic and noisy throughout the day and night. The local culture seems to encourage frequent honking to move traffic, so we often heard car horns and police whistles trying to control the congestion.
10
Andrea
29 may 2025
·
Se alojó 4 noches
Everything is brand new inside. Spacious and equipped with everything. Very central downtown location. You'll hear the traffic for sure. I wish the roof top patio had some covered areas so you can still enjoy when there's a light rain. The views are great
Everything is brand new inside. Spacious and equipped with everything. Very central downtown location. You'll hear the traffic for sure. I wish the roof top patio had some covered areas so you can still enjoy when there's a light rain. The views are great
10
Dejuan
5 sept 2024
·
Se alojó 5 noches
Don't let the few reviews fool you , this is a pretty new building, with great amenities from a pool, gym and laundry room. Very welcoming front desk and most things in the area are of easy access. I will definitely be back
Don't let the few reviews fool you , this is a pretty new building, with great amenities from a pool, gym and laundry room. Very welcoming front desk and most things in the area are of easy access. I will definitely be back
6
Antonio
22 jul 2025
·
Se alojó 8 noches
Just be aware that this rental is within an apartment building (Nomad Bucarelli) instead of a hotel. The units are spacious. Comes with a self laundry facility. Walking distance to metro stations, groceries, and restaurants. The building has 3 elevators and a nice rooftop (plus pool). Not recomended for light sleepers. The rental unit is on the 3rd floor. You will hear the outside traffic. As it is an apartment, do not expect the ammenities expected of a hotel. There is no room service, no concierge, no turn down service, no luggage storage at the lobby, and no flexibility with early check-in and late check out. To store your luggage, they will direct you to take your luggage across town in one of their other properties. The couch was uncomfortable. No air conditioning.
Just be aware that this rental is within an apartment building (Nomad Bucarelli) instead of a hotel. The units are spacious. Comes with a self laundry facility. Walking distance to metro stations, groceries, and restaurants. The building has 3 elevators and a nice rooftop (plus pool). Not recomended for light sleepers. The rental unit is on the 3rd floor. You will hear the outside traffic. As it is an apartment, do not expect the ammenities expected of a hotel. There is no room service, no concierge, no turn down service, no luggage storage at the lobby, and no flexibility with early check-in and late check out. To store your luggage, they will direct you to take your luggage across town in one of their other properties. The couch was uncomfortable. No air conditioning.
10
Camille
2 mar 2025
·
Se alojó 3 noches
Very nice, well kept property with a cool wading pool and excellent rooftop garden.
Very nice, well kept property with a cool wading pool and excellent rooftop garden.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Las opiniones son variadas: muchos describen los apartamentos como muy limpios, mientras que otros informan sobre cabello, polvo, olores persistentes o zonas que se pasaron por alto. El servicio de limpieza no es automático ni diario, y algunos huéspedes tuvieron dificultades para obtener un servicio rápido.
Reseñas de huéspedes relacionadas
10
Adia
11 sept 2025
·
Se alojó 3 noches
Clean and modern hotel in a walkable area. I felt safe as a solo female traveler
Clean and modern hotel in a walkable area. I felt safe as a solo female traveler
6
Daniel
17 may 2025
·
Se alojó 1 noche
La propiedad y amenidades son buenas así como la ubicación, lo que deja demasiado que desear es la limpieza, cabellos en almohadas, baño, asientos y sala, polvo acumulado en ventilador y en las esquinas y pésima limpieza en general, como que pasan el trapo seco y trapeado en seco, lo que hace que esté sucio todo en realidad.
La propiedad y amenidades son buenas así como la ubicación, lo que deja demasiado que desear es la limpieza, cabellos en almohadas, baño, asientos y sala, polvo acumulado en ventilador y en las esquinas y pésima limpieza en general, como que pasan el trapo seco y trapeado en seco, lo que hace que esté sucio todo en realidad.
10
María Fernanda
18 jul 2025
·
Se alojó 2 noches
Muy limpio. Excelentes instalaciones y seguridad.
Muy limpio. Excelentes instalaciones y seguridad.
10
Ken
25 nov 2024
·
Se alojó 7 noches
In general it is a nice, clean and safe place
In general it is a nice, clean and safe place
6
Carole
28 sept 2025
·
Se alojó 2 noches
La ubicación está muy bien, pero lamentablemente el espacio no estaba limpio (pelos en las almohadas, microondas con comida, cobertor extra olía mal). Las cortinas black out tienen un espacio grande entre ellas por lo que entra mucha luz, hay muchísimo ruido de bares, música, coches, etc.
La ubicación está muy bien, pero lamentablemente el espacio no estaba limpio (pelos en las almohadas, microondas con comida, cobertor extra olía mal). Las cortinas black out tienen un espacio grande entre ellas por lo que entra mucha luz, hay muchísimo ruido de bares, música, coches, etc.
10
Luz Estela
25 jul 2025
·
Se alojó 1 noche
No se encantó estaba muy limpia muy amplia muy tranquilo con mucha seguridad muy céntrica volvería a rentar la recomiendo al 100%
No se encantó estaba muy limpia muy amplia muy tranquilo con mucha seguridad muy céntrica volvería a rentar la recomiendo al 100%
2
Itzel
24 oct 2024
·
Se alojó 1 noche
Es la segunda vez que me hospedo aquí, la primera vez fue increíble, el lugar esta muy bien ubicado pero esta segunda vez tuvimos un tema con la limpieza ya que había sangre en las paredes, al comunicárselo a la persona que se encontraba en recepción se portó indiferente y hasta grosera, al final pude comunicarme con alguien de los administradores quien amablemente nos cambió de habitación pero está segunda estaba sucia, si arreglan los problemas con la limpieza el lugar es lindo y en muy buena ubicación .
Es la segunda vez que me hospedo aquí, la primera vez fue increíble, el lugar esta muy bien ubicado pero esta segunda vez tuvimos un tema con la limpieza ya que había sangre en las paredes, al comunicárselo a la persona que se encontraba en recepción se portó indiferente y hasta grosera, al final pude comunicarme con alguien de los administradores quien amablemente nos cambió de habitación pero está segunda estaba sucia, si arreglan los problemas con la limpieza el lugar es lindo y en muy buena ubicación .
8
John
30 jun 2025
·
Se alojó 15 noches
Overall Kukun Reforma is a very nice place to stay. It is generally in very good repair and feels safe and secure - and on the rooftop there is a lovely garden and swimming pool - and a gym on the floor below. There were some negatives too - the room was not as clean as we would have expected when we arrived and it can be a little noisy - particularly at the weekend. It said there was a room safe - and indeed there is but it is just sitting in the wardrobe and not bolted the wall so it would be pretty easy for a person to pick up the entire box and walk off with it. Still the hotel did clean the room very well when we requested and some of the staff were very good. For example Daniela in reception was very professional, friendly and supportive - and was always happy to help with requests - and she speaks excellent English too. So overall I would recommend Kukun Reforma.
Overall Kukun Reforma is a very nice place to stay. It is generally in very good repair and feels safe and secure - and on the rooftop there is a lovely garden and swimming pool - and a gym on the floor below. There were some negatives too - the room was not as clean as we would have expected when we arrived and it can be a little noisy - particularly at the weekend. It said there was a room safe - and indeed there is but it is just sitting in the wardrobe and not bolted the wall so it would be pretty easy for a person to pick up the entire box and walk off with it. Still the hotel did clean the room very well when we requested and some of the staff were very good. For example Daniela in reception was very professional, friendly and supportive - and was always happy to help with requests - and she speaks excellent English too. So overall I would recommend Kukun Reforma.
10
Aida Ivette
22 ago 2025
·
Se alojó 4 noches
This is my second time at Kukun . The place is always clean and in good condition. The staff is very friendly and helpful.
This is my second time at Kukun . The place is always clean and in good condition. The staff is very friendly and helpful.
6
Jasmine
27 may 2025
·
Se alojó 14 noches
The stay and room was pleasant (room looks like pictures) but Overall I will rate it as a 3. Great location with a lot of things to do within walking distance, the security was good and you had you use your key to get in and out. For the CONs They were way too conservative with the towels - for two people they only gave us 2 big towels, 1 face towel, 1 hand towel. No towels in the gym, The furniture was small in the living area and could be more comfortable, could be two fans in each room instead of one with it getting so hot throughout the day and night and not being able to leave the windows open b/c the mosquito are so bad. Reason why I gave the cleanliness a 2 b/c there were lots of old, dead mosquitos on the walls, and ceiling with old blood that was very nasty. We also scheduled housekeeping to come at a certain time and they showed up early in our room before we could put our valuables away, and the customer service from everyone didn't feel genuine. They also had a problem with us burning citronnelle incense b/c we were trying to keep the mosquitos away and we kept getting complaints about we were smoking and we were not. Would consider it as an option but look for other places as well.
The stay and room was pleasant (room looks like pictures) but Overall I will rate it as a 3. Great location with a lot of things to do within walking distance, the security was good and you had you use your key to get in and out. For the CONs They were way too conservative with the towels - for two people they only gave us 2 big towels, 1 face towel, 1 hand towel. No towels in the gym, The furniture was small in the living area and could be more comfortable, could be two fans in each room instead of one with it getting so hot throughout the day and night and not being able to leave the windows open b/c the mosquito are so bad. Reason why I gave the cleanliness a 2 b/c there were lots of old, dead mosquitos on the walls, and ceiling with old blood that was very nasty. We also scheduled housekeeping to come at a certain time and they showed up early in our room before we could put our valuables away, and the customer service from everyone didn't feel genuine. They also had a problem with us burning citronnelle incense b/c we were trying to keep the mosquitos away and we kept getting complaints about we were smoking and we were not. Would consider it as an option but look for other places as well.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Los apartamentos son modernos y espaciosos, con cocinas, pero muchos informan sobre un ruido considerable de la calle, especialmente en los pisos bajos o con vistas a la calle. Varios señalan la falta de aire acondicionado central o la presencia solo de ventiladores o unidades portátiles, y algunos encontraron las camas firmes; la fiabilidad del Wi-Fi varía.
Reseñas de huéspedes relacionadas
10
Virginia
16 may 2025
·
Se alojó 5 noches
This place was nice but not a quiet place. 1 had floor #2 and ever night I could hear the cars, my room was facing the street , but the pool was really nice
This place was nice but not a quiet place. 1 had floor #2 and ever night I could hear the cars, my room was facing the street , but the pool was really nice
8
Linda
26 abr 2025
·
Se alojó 3 noches
The location of property is good ,easy to walk around in historic area, the apartment is big space and condition , the only problem is too noisy due to glass of windows are too thin to block sounds on the street which is heavy traffic in 24 hours ! There is an air conditioner in the units , it is ok with electric fans.
The location of property is good ,easy to walk around in historic area, the apartment is big space and condition , the only problem is too noisy due to glass of windows are too thin to block sounds on the street which is heavy traffic in 24 hours ! There is an air conditioner in the units , it is ok with electric fans.
10
Andres
30 may 2025
·
Se alojó 3 noches
Everything was great.. only this is my room didn’t have ac n dam it got hot at night
Everything was great.. only this is my room didn’t have ac n dam it got hot at night
2
Richard
28 may 2025
·
Se alojó 4 noches
One of the worst hotels I’ve ever stayed at. First night room was 82 degrees and they only provided a small portable tower fan to cool room. They don’t have an air conditioner and rooms get really hot. It’s also extremely noisy in room. They have room only on second level and you hear honking and loud noises all night because rooms aren’t insulated. The bed is terrible as well. It’s extremely hard and small. Highly recommend to not stay!
One of the worst hotels I’ve ever stayed at. First night room was 82 degrees and they only provided a small portable tower fan to cool room. They don’t have an air conditioner and rooms get really hot. It’s also extremely noisy in room. They have room only on second level and you hear honking and loud noises all night because rooms aren’t insulated. The bed is terrible as well. It’s extremely hard and small. Highly recommend to not stay!
10
Alexander Borisovich
5 ene 2025
·
Se alojó 7 noches
Great location, like-new well-equipped apartment. May be noisy from the street.
Great location, like-new well-equipped apartment. May be noisy from the street.
10
Jose Ramon Lavado
30 abr 2025
·
Se alojó 20 noches
No hay aire acondicionado y el ventilador es insuficiente para generar una temperatura agradable en las estancias, ya que hay que moverlo de una a otra y es muy ruidosa para dejarla encendida para dormir. Por lo demas, las habitaciones que dan al exterior son muy ruidosas por el trafico... el sistema de ventanas deberia tener un mejor aislante. Por lo demas fue una gran experiencia.
No hay aire acondicionado y el ventilador es insuficiente para generar una temperatura agradable en las estancias, ya que hay que moverlo de una a otra y es muy ruidosa para dejarla encendida para dormir. Por lo demas, las habitaciones que dan al exterior son muy ruidosas por el trafico... el sistema de ventanas deberia tener un mejor aislante. Por lo demas fue una gran experiencia.
8
Erik
3 dic 2024
·
Se alojó 4 noches
The facility is beautiful and equipped with nice amenities. However, we encountered a few issues during our stay. The internet in our room was not connecting, and this problem was never resolved. Additionally, we didn't have hot water on the first day, and when we reported it, we were advised to fill out a work order. I believe that when I bring a complaint to someone, they should take care of the work order request themselves. The front desk staff does an excellent job managing the guests coming in and out of the property, but they seem unable to offer solutions for problems that arise. We stayed in a one-bedroom apartment on the second floor, and I would not recommend staying in any unit below the sixth floor. The area is very high-traffic and noisy throughout the day and night. The local culture seems to encourage frequent honking to move traffic, so we often heard car horns and police whistles trying to control the congestion.
The facility is beautiful and equipped with nice amenities. However, we encountered a few issues during our stay. The internet in our room was not connecting, and this problem was never resolved. Additionally, we didn't have hot water on the first day, and when we reported it, we were advised to fill out a work order. I believe that when I bring a complaint to someone, they should take care of the work order request themselves. The front desk staff does an excellent job managing the guests coming in and out of the property, but they seem unable to offer solutions for problems that arise. We stayed in a one-bedroom apartment on the second floor, and I would not recommend staying in any unit below the sixth floor. The area is very high-traffic and noisy throughout the day and night. The local culture seems to encourage frequent honking to move traffic, so we often heard car horns and police whistles trying to control the congestion.
10
Andrea
29 may 2025
·
Se alojó 4 noches
Everything is brand new inside. Spacious and equipped with everything. Very central downtown location. You'll hear the traffic for sure. I wish the roof top patio had some covered areas so you can still enjoy when there's a light rain. The views are great
Everything is brand new inside. Spacious and equipped with everything. Very central downtown location. You'll hear the traffic for sure. I wish the roof top patio had some covered areas so you can still enjoy when there's a light rain. The views are great
6
Antonio
22 jul 2025
·
Se alojó 8 noches
Just be aware that this rental is within an apartment building (Nomad Bucarelli) instead of a hotel. The units are spacious. Comes with a self laundry facility. Walking distance to metro stations, groceries, and restaurants. The building has 3 elevators and a nice rooftop (plus pool). Not recomended for light sleepers. The rental unit is on the 3rd floor. You will hear the outside traffic. As it is an apartment, do not expect the ammenities expected of a hotel. There is no room service, no concierge, no turn down service, no luggage storage at the lobby, and no flexibility with early check-in and late check out. To store your luggage, they will direct you to take your luggage across town in one of their other properties. The couch was uncomfortable. No air conditioning.
Just be aware that this rental is within an apartment building (Nomad Bucarelli) instead of a hotel. The units are spacious. Comes with a self laundry facility. Walking distance to metro stations, groceries, and restaurants. The building has 3 elevators and a nice rooftop (plus pool). Not recomended for light sleepers. The rental unit is on the 3rd floor. You will hear the outside traffic. As it is an apartment, do not expect the ammenities expected of a hotel. There is no room service, no concierge, no turn down service, no luggage storage at the lobby, and no flexibility with early check-in and late check out. To store your luggage, they will direct you to take your luggage across town in one of their other properties. The couch was uncomfortable. No air conditioning.
10
marshall
30 may 2025
·
Se alojó 5 noches
I loved this apartment/hotel. It is centrally located and not far from various landmarks. I stayed street side and the noise was not a problem if the windows were closed. The apartment was spotless and the internet worked fine. The only problem i had was that the microwave kept blowing a fuse. Had they told me where the fuse box was I would have gladly fixed it myself. Best part was the conciege Daniela she was always there to help or with suggestions. My stay was worth every penny/peso!
I loved this apartment/hotel. It is centrally located and not far from various landmarks. I stayed street side and the noise was not a problem if the windows were closed. The apartment was spotless and the internet worked fine. The only problem i had was that the microwave kept blowing a fuse. Had they told me where the fuse box was I would have gladly fixed it myself. Best part was the conciege Daniela she was always there to help or with suggestions. My stay was worth every penny/peso!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal suele ser amable y servicial. Sin embargo, la comunicación se realiza principalmente a través de una aplicación o WhatsApp con respuestas lentas, se producen retrasos en el check-in y problemas con la asignación de habitaciones, el servicio de limpieza diario es adicional o limitado, el almacenamiento de equipaje es inconsistente y solo se proporciona una tarjeta de acceso.
Reseñas de huéspedes relacionadas
2
Savitri
29 may 2025
·
Se alojó 5 noches
The hotel was okay. The staff wasn’t accommodating. I asked to upgrade my room and no one never reached out to me. I had asked for towels several times during the week and had to wait hours before I could get a towels because house keeping didn’t arrive until 9 am They had no wash clothes and was told no. I had to air dry myself which was the worse. We had to go to another location to hold our bags because we had a very late flight. That location employees was much friendly are and way more accommodating. My stay at this location was not what’s a great one. Overall it wasn’t worth it. I would of pay more for a better experience
The hotel was okay. The staff wasn’t accommodating. I asked to upgrade my room and no one never reached out to me. I had asked for towels several times during the week and had to wait hours before I could get a towels because house keeping didn’t arrive until 9 am They had no wash clothes and was told no. I had to air dry myself which was the worse. We had to go to another location to hold our bags because we had a very late flight. That location employees was much friendly are and way more accommodating. My stay at this location was not what’s a great one. Overall it wasn’t worth it. I would of pay more for a better experience
2
Rigoberto
30 jun 2025
·
Se alojó 5 noches
Pool was nice. This is not a hotel and for any issue you are referred to a whatsapp agent. It took 45 to check in because they wanted to give me a room with 1 full size bed even though i clearly reserved a two double bed room. They dont clean your room unless you want to pay. I was placed in front of three elevators and a noisy street and nothing could be done by the front desk person that day.
Pool was nice. This is not a hotel and for any issue you are referred to a whatsapp agent. It took 45 to check in because they wanted to give me a room with 1 full size bed even though i clearly reserved a two double bed room. They dont clean your room unless you want to pay. I was placed in front of three elevators and a noisy street and nothing could be done by the front desk person that day.
4
Lisa
8 may 2025
·
Se alojó 11 noches
Staff refused to give us the 2 bed apartment we had booked and spilt my party into 2 studios instead, meaning we had to sleep in the kitchen area, rather than having a separate bedroom. I had a four-day battle with them to get it changed. Staff were deceiptful, and lied to me about other available options. Expedia were of no help either. The place is conveniently located for downtown and the roof terrace is nice. But if you don't get what you paid for and as the flats have dirty floors, are poorly ventilated, hot and noisy, and the electric trips out a lot - it's best to find somewhere else.
Staff refused to give us the 2 bed apartment we had booked and spilt my party into 2 studios instead, meaning we had to sleep in the kitchen area, rather than having a separate bedroom. I had a four-day battle with them to get it changed. Staff were deceiptful, and lied to me about other available options. Expedia were of no help either. The place is conveniently located for downtown and the roof terrace is nice. But if you don't get what you paid for and as the flats have dirty floors, are poorly ventilated, hot and noisy, and the electric trips out a lot - it's best to find somewhere else.
8
John
30 jun 2025
·
Se alojó 15 noches
Overall Kukun Reforma is a very nice place to stay. It is generally in very good repair and feels safe and secure - and on the rooftop there is a lovely garden and swimming pool - and a gym on the floor below. There were some negatives too - the room was not as clean as we would have expected when we arrived and it can be a little noisy - particularly at the weekend. It said there was a room safe - and indeed there is but it is just sitting in the wardrobe and not bolted the wall so it would be pretty easy for a person to pick up the entire box and walk off with it. Still the hotel did clean the room very well when we requested and some of the staff were very good. For example Daniela in reception was very professional, friendly and supportive - and was always happy to help with requests - and she speaks excellent English too. So overall I would recommend Kukun Reforma.
Overall Kukun Reforma is a very nice place to stay. It is generally in very good repair and feels safe and secure - and on the rooftop there is a lovely garden and swimming pool - and a gym on the floor below. There were some negatives too - the room was not as clean as we would have expected when we arrived and it can be a little noisy - particularly at the weekend. It said there was a room safe - and indeed there is but it is just sitting in the wardrobe and not bolted the wall so it would be pretty easy for a person to pick up the entire box and walk off with it. Still the hotel did clean the room very well when we requested and some of the staff were very good. For example Daniela in reception was very professional, friendly and supportive - and was always happy to help with requests - and she speaks excellent English too. So overall I would recommend Kukun Reforma.
8
Laura
10 mar 2025
·
Se alojó 1 noche
Las amenidades en el hotel son muy buenas. Sin embargo, es muy ruidoso en la noche y así te quedes más de una semana no hacen limpieza, también es importante saber que es imposible comunicarse con las personas de kukun.
Las amenidades en el hotel son muy buenas. Sin embargo, es muy ruidoso en la noche y así te quedes más de una semana no hacen limpieza, también es importante saber que es imposible comunicarse con las personas de kukun.
8
MAYRA
23 sept 2024
·
Se alojó 3 noches
Great location and building. It is very safe. Guard upfront and you must have key fob. Only downfall is communication is through app and they don’t respond right away. So if you need towels or anything else you won’t get a response right away. Other than that the rooms are spacious with small kitchen and great view from the top. 15-20 minute walk to the Zocalo, very convenient.
Great location and building. It is very safe. Guard upfront and you must have key fob. Only downfall is communication is through app and they don’t respond right away. So if you need towels or anything else you won’t get a response right away. Other than that the rooms are spacious with small kitchen and great view from the top. 15-20 minute walk to the Zocalo, very convenient.
6
Antonio
22 jul 2025
·
Se alojó 8 noches
Just be aware that this rental is within an apartment building (Nomad Bucarelli) instead of a hotel. The units are spacious. Comes with a self laundry facility. Walking distance to metro stations, groceries, and restaurants. The building has 3 elevators and a nice rooftop (plus pool). Not recomended for light sleepers. The rental unit is on the 3rd floor. You will hear the outside traffic. As it is an apartment, do not expect the ammenities expected of a hotel. There is no room service, no concierge, no turn down service, no luggage storage at the lobby, and no flexibility with early check-in and late check out. To store your luggage, they will direct you to take your luggage across town in one of their other properties. The couch was uncomfortable. No air conditioning.
Just be aware that this rental is within an apartment building (Nomad Bucarelli) instead of a hotel. The units are spacious. Comes with a self laundry facility. Walking distance to metro stations, groceries, and restaurants. The building has 3 elevators and a nice rooftop (plus pool). Not recomended for light sleepers. The rental unit is on the 3rd floor. You will hear the outside traffic. As it is an apartment, do not expect the ammenities expected of a hotel. There is no room service, no concierge, no turn down service, no luggage storage at the lobby, and no flexibility with early check-in and late check out. To store your luggage, they will direct you to take your luggage across town in one of their other properties. The couch was uncomfortable. No air conditioning.
10
Juan
17 nov 2025
·
Se alojó 4 noches
Staff were very friendly and courteous and location was very central with easy access to metro stations.
Staff were very friendly and courteous and location was very central with easy access to metro stations.
10
Jessica
20 ago 2025
·
Se alojó 2 noches
The only issue we had was that our apartment was not ready when we arrived at check check-in we had to wait over 30 mins past checkin time
The only issue we had was that our apartment was not ready when we arrived at check check-in we had to wait over 30 mins past checkin time
10
Eric
3 ago 2025
·
Se alojó 2 noches
Great property, but a place to store luggage before or immediately after checking out would be a welcome improvement.
Great property, but a place to store luggage before or immediately after checking out would be a welcome improvement.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Ubicación céntrica y accesible a pie cerca de Reforma y el centro histórico, con fácil acceso al transporte público y muchas opciones gastronómicas cercanas. La zona está concurrida y el ruido del tráfico es común tanto de día como de noche.
Reseñas de huéspedes relacionadas
10
Adia
11 sept 2025
·
Se alojó 3 noches
Clean and modern hotel in a walkable area. I felt safe as a solo female traveler
Clean and modern hotel in a walkable area. I felt safe as a solo female traveler
8
Melissa Darleen
6 jun 2025
·
Se alojó 4 noches
The property was overall good. It is located in the heart of traffic and in this particular time a massive protest was happening. If you stay here, request a room in the interior part of the building to avoid the loud honking and the early bird noises. The apartment was clean, except for they forgot to sweep up the dog hair. It was equipped with everything you need for a comfortable stay. It is very accessible. The metro bus stop is right outside the hotel. Walking distance from many prime spots. Use the DiDi app to get around. Great coffee shop right in the corner. Oxxo across the street... they accept money transfer, FYI. Tons of Tacos spot around this place. Not far from the Arena Mexico, Lucha in MX is a must! Rooftop chillin is another must here too. We didn't spend enough time there. Enjoy Mexico!
The property was overall good. It is located in the heart of traffic and in this particular time a massive protest was happening. If you stay here, request a room in the interior part of the building to avoid the loud honking and the early bird noises. The apartment was clean, except for they forgot to sweep up the dog hair. It was equipped with everything you need for a comfortable stay. It is very accessible. The metro bus stop is right outside the hotel. Walking distance from many prime spots. Use the DiDi app to get around. Great coffee shop right in the corner. Oxxo across the street... they accept money transfer, FYI. Tons of Tacos spot around this place. Not far from the Arena Mexico, Lucha in MX is a must! Rooftop chillin is another must here too. We didn't spend enough time there. Enjoy Mexico!
8
Marta
7 nov 2025
·
Se alojó 3 noches
Good location
Good location
8
Chantal
27 may 2025
·
Se alojó 8 noches
Well situated closed to the center in a walking distance. Spacious and confortable apartment. Helpful and kind staff.
Well situated closed to the center in a walking distance. Spacious and confortable apartment. Helpful and kind staff.
10
Lylyana
1 abr 2025
·
Se alojó 7 noches
We liked that it was close to downtown
We liked that it was close to downtown
8
Douglas
3 nov 2024
·
Se alojó 5 noches
The property is just a few minutes walk to Reforma and a short walk to Downtown Shopping and the Old Mexico City Culture. Food is available every few steps along with all forms of transportation. The Staff were extremely friendly and helpful. Will definitely stay again DS
The property is just a few minutes walk to Reforma and a short walk to Downtown Shopping and the Old Mexico City Culture. Food is available every few steps along with all forms of transportation. The Staff were extremely friendly and helpful. Will definitely stay again DS
10
Andrea
29 may 2025
·
Se alojó 4 noches
Everything is brand new inside. Spacious and equipped with everything. Very central downtown location. You'll hear the traffic for sure. I wish the roof top patio had some covered areas so you can still enjoy when there's a light rain. The views are great
Everything is brand new inside. Spacious and equipped with everything. Very central downtown location. You'll hear the traffic for sure. I wish the roof top patio had some covered areas so you can still enjoy when there's a light rain. The views are great
10
Graeme
17 ene 2025
·
Se alojó 7 noches
Great place to stay, staff were helpful, fantastic location very near Avenida Paseo de la Reforma and safe. I will stay there again for sure.
Great place to stay, staff were helpful, fantastic location very near Avenida Paseo de la Reforma and safe. I will stay there again for sure.
8
Nicolas
22 nov 2024
·
Se alojó 3 noches
Very safe place to stay. Hotel rooms were clean and required key cards for parking and elevator which made us feel very comfortable. Street noise was a bit much but not the hotels fault. No AC or Heating in the rooms. Just a portable unit; rooms were still very comfortable. Great coffee shop downstairs with easy access to the hotel. Also a little store for snacks and water across the street. The upstarts patio was BEAUTIFUL and the pool was heated! Amazing view of the city at night. We will definitely stay here again.
Very safe place to stay. Hotel rooms were clean and required key cards for parking and elevator which made us feel very comfortable. Street noise was a bit much but not the hotels fault. No AC or Heating in the rooms. Just a portable unit; rooms were still very comfortable. Great coffee shop downstairs with easy access to the hotel. Also a little store for snacks and water across the street. The upstarts patio was BEAUTIFUL and the pool was heated! Amazing view of the city at night. We will definitely stay here again.
10
Juan
17 nov 2025
·
Se alojó 4 noches
Staff were very friendly and courteous and location was very central with easy access to metro stations.
Staff were very friendly and courteous and location was very central with easy access to metro stations.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
No hay suficiente información en las reseñas.
Reseñas de huéspedes relacionadas
8
Melissa Darleen
6 jun 2025
·
Se alojó 4 noches
The property was overall good. It is located in the heart of traffic and in this particular time a massive protest was happening. If you stay here, request a room in the interior part of the building to avoid the loud honking and the early bird noises. The apartment was clean, except for they forgot to sweep up the dog hair. It was equipped with everything you need for a comfortable stay. It is very accessible. The metro bus stop is right outside the hotel. Walking distance from many prime spots. Use the DiDi app to get around. Great coffee shop right in the corner. Oxxo across the street... they accept money transfer, FYI. Tons of Tacos spot around this place. Not far from the Arena Mexico, Lucha in MX is a must! Rooftop chillin is another must here too. We didn't spend enough time there. Enjoy Mexico!
The property was overall good. It is located in the heart of traffic and in this particular time a massive protest was happening. If you stay here, request a room in the interior part of the building to avoid the loud honking and the early bird noises. The apartment was clean, except for they forgot to sweep up the dog hair. It was equipped with everything you need for a comfortable stay. It is very accessible. The metro bus stop is right outside the hotel. Walking distance from many prime spots. Use the DiDi app to get around. Great coffee shop right in the corner. Oxxo across the street... they accept money transfer, FYI. Tons of Tacos spot around this place. Not far from the Arena Mexico, Lucha in MX is a must! Rooftop chillin is another must here too. We didn't spend enough time there. Enjoy Mexico!
10
Angie
22 jul 2025
·
Se alojó 1 noche
Very calm, clean and friendly staff! The surrounding area got me thinking that maybe I wasn’t going to a nice apartment. But once I got to the building I gained security. They have cards that allow only the tenants to go in, out up and down the building. The busy road there makes sleep hard but they provided plug to help! Although the apartments are espectacular, they provide shampoo conditioners, cooking oil, wifi and many more good things! And there are many restaurants they recommended in the booklet that came with the apartment. The rooftop is chefs kiss! I wouldn’t go anywhere else.
Very calm, clean and friendly staff! The surrounding area got me thinking that maybe I wasn’t going to a nice apartment. But once I got to the building I gained security. They have cards that allow only the tenants to go in, out up and down the building. The busy road there makes sleep hard but they provided plug to help! Although the apartments are espectacular, they provide shampoo conditioners, cooking oil, wifi and many more good things! And there are many restaurants they recommended in the booklet that came with the apartment. The rooftop is chefs kiss! I wouldn’t go anywhere else.
8
Nicolas
22 nov 2024
·
Se alojó 3 noches
Very safe place to stay. Hotel rooms were clean and required key cards for parking and elevator which made us feel very comfortable. Street noise was a bit much but not the hotels fault. No AC or Heating in the rooms. Just a portable unit; rooms were still very comfortable. Great coffee shop downstairs with easy access to the hotel. Also a little store for snacks and water across the street. The upstarts patio was BEAUTIFUL and the pool was heated! Amazing view of the city at night. We will definitely stay here again.
Very safe place to stay. Hotel rooms were clean and required key cards for parking and elevator which made us feel very comfortable. Street noise was a bit much but not the hotels fault. No AC or Heating in the rooms. Just a portable unit; rooms were still very comfortable. Great coffee shop downstairs with easy access to the hotel. Also a little store for snacks and water across the street. The upstarts patio was BEAUTIFUL and the pool was heated! Amazing view of the city at night. We will definitely stay here again.
6
Antonio
22 jul 2025
·
Se alojó 8 noches
Just be aware that this rental is within an apartment building (Nomad Bucarelli) instead of a hotel. The units are spacious. Comes with a self laundry facility. Walking distance to metro stations, groceries, and restaurants. The building has 3 elevators and a nice rooftop (plus pool). Not recomended for light sleepers. The rental unit is on the 3rd floor. You will hear the outside traffic. As it is an apartment, do not expect the ammenities expected of a hotel. There is no room service, no concierge, no turn down service, no luggage storage at the lobby, and no flexibility with early check-in and late check out. To store your luggage, they will direct you to take your luggage across town in one of their other properties. The couch was uncomfortable. No air conditioning.
Just be aware that this rental is within an apartment building (Nomad Bucarelli) instead of a hotel. The units are spacious. Comes with a self laundry facility. Walking distance to metro stations, groceries, and restaurants. The building has 3 elevators and a nice rooftop (plus pool). Not recomended for light sleepers. The rental unit is on the 3rd floor. You will hear the outside traffic. As it is an apartment, do not expect the ammenities expected of a hotel. There is no room service, no concierge, no turn down service, no luggage storage at the lobby, and no flexibility with early check-in and late check out. To store your luggage, they will direct you to take your luggage across town in one of their other properties. The couch was uncomfortable. No air conditioning.
10
Yahir
2 jun 2025
·
Se alojó 4 noches
Excellent location and property. The room was nice, clean and had more than I needed. It’s a great location too. I liked the bar across the street with a live band as well, it’s not a part of the property but it’s a close-by place to have a drink and hang out for a while. My only request would be that they add luggage storage before check-in and after check-out.
Excellent location and property. The room was nice, clean and had more than I needed. It’s a great location too. I liked the bar across the street with a live band as well, it’s not a part of the property but it’s a close-by place to have a drink and hang out for a while. My only request would be that they add luggage storage before check-in and after check-out.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Becky
14 jun 2026
·
Se alojó 1 noche
La habitación estaba super limpia, muy cómodo y fácil de llegar
La habitación estaba super limpia, muy cómodo y fácil de llegar
6
Carole
28 sept 2025
·
Se alojó 2 noches
La ubicación está muy bien, pero lamentablemente el espacio no estaba limpio (pelos en las almohadas, microondas con comida, cobertor extra olía mal). Las cortinas black out tienen un espacio grande entre ellas por lo que entra mucha luz, hay muchísimo ruido de bares, música, coches, etc.
La ubicación está muy bien, pero lamentablemente el espacio no estaba limpio (pelos en las almohadas, microondas con comida, cobertor extra olía mal). Las cortinas black out tienen un espacio grande entre ellas por lo que entra mucha luz, hay muchísimo ruido de bares, música, coches, etc.
8
Roberto
12 sept 2025
·
Se alojó 9 noches
Son habitaciones grandes y cómodas .
Son habitaciones grandes y cómodas .
10
Juan J
19 ago 2025
·
Se alojó 1 noche
Todo muy bien. Regresaría
Todo muy bien. Regresaría
10
Ana
15 ago 2025
·
Se alojó 4 noches
Limpieza de cuarto
Limpieza de cuarto
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-18: NO DATA
- 2026-09-19: 121.71920965118407USD
- 2026-09-20: 87.93035558013915USD
- 2026-09-21: 79.44705124282837USD
- 2026-09-22: 81.39964252471923USD
- 2026-09-23: 76.66126209869384USD
- 2026-09-24: 79.73558512802123USD
- 2026-09-25: 111.74667951889037USD
- 2026-09-26: 117.04991060943603USD
- 2026-09-27: 84.35737320251464USD
- 2026-09-28: 83.66712861557006USD
- 2026-09-29: 83.95723014373779USD
- 2026-09-30: 82.10171011734008USD
- 2026-10-01: 83.46415826034546USD
- 2026-10-02: 107.19615351638794USD
- 2026-10-03: 109.80396701507567USD
- 2026-10-04: 81.93982251739502USD
- 2026-10-05: 81.86356850967407USD
- 2026-10-06: 81.93982251739502USD
- 2026-10-07: 83.00464619750976USD
- 2026-10-08: 82.02888040237426USD
- 2026-10-09: 109.84025926361083USD
- 2026-10-10: 118.2080834877014USD
- 2026-10-11: 108.56763969039916USD
- 2026-10-12: 102.55112228851317USD
- 2026-10-13: 103.90258817291259USD
- 2026-10-14: 103.50214734954834USD
- 2026-10-15: 103.7724475326538USD
- 2026-10-16: 126.12666852722167USD
- 2026-10-17: 133.49978387374878USD
- 2026-10-18: 103.90258817291259USD
- 2026-10-19: 108.56333086166381USD
- 2026-10-20: 102.3926764968872USD
- 2026-10-21: 115.23486029357909USD
- 2026-10-22: 135.93729354400634USD
- 2026-10-23: 158.25147395935056USD
- 2026-10-24: 160.60402438659668USD
- 2026-10-25: 163.22675238800048USD
- 2026-10-26: 169.57230841674803USD
- 2026-10-27: 155.18045261383057USD
- 2026-10-28: 192.5488573989868USD
- 2026-10-29: 253.16432153625487USD
- 2026-10-30: 428.13391086425776USD
- 2026-10-31: 445.02101639404293USD
- 2026-11-01: 381.6135188140869USD
- 2026-11-02: 274.75370791473387USD
- 2026-11-03: 248.49926126098632USD
- 2026-11-04: 194.1172535430908USD
- 2026-11-05: 179.69471047210692USD
- 2026-11-06: 166.48960419006346USD
- 2026-11-07: 152.49524659576414USD
- 2026-11-08: 95.03631478729247USD
- 2026-11-09: 105.15394385147094USD
- 2026-11-10: 106.32520961380004USD
- 2026-11-11: 106.22537089920043USD
- 2026-11-12: 132.70378906936645USD
- 2026-11-13: 159.30556059875488USD
- 2026-11-14: NO DATA
- 2026-11-15: 174.7693689163208USD
- 2026-11-16: 137.01846800308226USD
- 2026-11-17: NO DATA
- 2026-11-18: 135.83027344818115USD
Check-in time starts at15:00Check-out time ends at11:00
El check in debe realizarlo alguien que tenga al menos 18 años.
- Acceso a la piscina disponible de 06:00 a 22:00.
- Solo se permite la entrada en las habitaciones a huéspedes registrados.
- Este alojamiento da la bienvenida a huéspedes de todas las orientaciones sexuales e identidades de género (LGBTQ+ friendly).
Servicios populares
Piscina
Habitaciones para no fumadores
Centro de negocios
Caja fuerte
Jardín
Piscina al aire libre
Actividades
Piscina
Jardín
Piscina al aire libre
Muebles de exterior
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terraza
Fitness Center (nearby)
Internet
WiFi gratuito
General
Habitaciones para no fumadores
Mesas y zona de picnic
Habitaciones antialérgicas disponibles
Habitación familiar
Servicios
Centro de negocios
Caja fuerte
Registros de entrada y salida exprés
24-Hour Front Desk
Concierge Services