Britannia Hotel City Centre Manchester

Sentralt, greit hotell med god kundeservice

Everything with this hotel was great. The staff for one, were absolutely brilliant. Couldn’t have been more helpful. Especially Rodger. My only negative comment is that the beds weren’t comfortable at all- maybe something that’s just needing upgrading. Overall a great trip and we will stay again. Thanks!

Receptionist refused to hand over key cards to my 2 daughters even after i checked in online. Made the stay negative from the 1st minute they stepped into the hotel. When they say they treat everyone as an adult over the age of 15 is a lie. A 17 and 19 year old was not allowed to check in until I sent my photo ID in an email. Follow up messages to my daughters were about quality of sleep. Very poor due to substandard pillows.

The hotel is very well located, it is 2 starts hotel, room was clean ( could be better ) local areas carpets need to be changed (too dirty)

Good choice for breakfast had a room on 5th floor reliable lift very spacious but very noisy through the night sleep very little ok for stop over