JOIA Bavaro by Iberostar - Adults Only All Inclusive Resort
674 $US
/nuit
Moyenne pour octobre
Prix pour JOIA Bavaro by Iberostar - Adults Only All Inclusive Resort
Sélectionnez les dates pour voir les prix et les disponibilités
674 $US
/nuit
Moyenne pour octobre
Prix moyens mensuels
À JOIA Bavaro by Iberostar - Adults Only All Inclusive Resort, les prix par nuit s'élèvent en moyenne à 447 $US pendant le mois le moins cher (août) et à 1 058 $US pendant le mois le plus cher (février), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 937 $US |
| février | 1 058 $US |
| mars | 830 $US |
| avril | 648 $US |
| mai | 531 $US |
| juin | 469 $US |
| juillet | 471 $US |
| août | 447 $US |
| septembre | 452 $US |
| octobre | 674 $US |
| novembre | 582 $US |
| décembre | 675 $US |
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oct. · 674 $US
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Le plus cher : février (env. 1 058 $US)
Le moins cher : août (env. 447 $US)
À propos de cet établissement
Complexe de luxe réservé aux adultes avec plage privée, spa, 20 restaurants et vues imprenables à Punta Cana.
Emplacement
Dans le quartier Bavaro à Punta Cana, vous trouverez JOIA Bávaro by Iberostar - Adults Only - All Inclusive près de l'aéroport, sur une plage privée. En quête d'aventure ? Dirigez-vous vers l'emblématique Iberostar Golf Course. Plutôt envie de vous poser et d'admirer la beauté naturelle des lieux ? Les tout aussi sympathiques Plage de Macao et Plage de Bávaro n'attendent que vous ! Pensez également à ajouter Plage Cabeza de Toro à votre liste de choses à voir. Profitez des points d'eau de la région pour tester différentes activités telles que la plongée sous-marine ou faites le plein d'énergie en pratiquant les excursions écologiques.
Emplacement
Carretera Arena Gorda, Bavaro, Punta Cana, République dominicaine
Options de chambre
5
Swim Out Butler Suite
Détails de la chambre
2 Lits Doubles
1 Très Grand Lit Double
Couchages 2
355 ft²
Vue sur la piscineBalconClimatisationCoffre-fortSalle de bain privée
5
Ocean View Butler Suite
Détails de la chambre
2 Lits Simples
Couchages 2
355 ft²
Vue sur la merBalconClimatisationCoffre-fortSalle de bain privée
4
Last Room Available Single Use
Détails de la chambre
2 Lits Doubles
355 ft²
Vue sur le jardinBalconClimatisationCoffre-fortSalle de bain privée
5
Accessible Suite
Détails de la chambre
1 Grand Lit Double
Couchages 2
355 ft²
Vue sur le jardinBalconClimatisationCoffre-fortSalle de bain privée
4
Ocean Front Butler Suite Single Use
Détails de la chambre
1 Lit Simple
570 ft²
Vue sur la merBalconClimatisationCoffre-fortSalle de bain privée
4
Suite Promo Single Use
Détails de la chambre
1 Lit Simple
355 ft²
Vue sur le jardinBalconClimatisationCoffre-fortSalle de bain privée
5
1 Grand Lit Double
1 Canapé-Lit
Couchages 2
355 ft²
Vue sur le jardinBalconClimatisationCoffre-fortSalle de bain privée
4
Ocean Front Butler Suite
Détails de la chambre
1 Grand Lit Double
Couchages 2
570 ft²
Vue sur la merBalconClimatisationCoffre-fortSalle de bain privée
5
Accessible Suite Single Use
Détails de la chambre
1 Lit Simple
355 ft²
Vue sur le jardinBalconClimatisationCoffre-fortSalle de bain privée
5
Suite with Lake View
Détails de la chambre
2 Lits Doubles
Couchages 2
355 ft²
Vue sur le lacBalconClimatisationCoffre-fortSalle de bain privée
4
Near Beach Butler Suite Single Use
Détails de la chambre
1 Lit Simple
355 ft²
Vue sur le jardinBalconClimatisationCoffre-fortSalle de bain privée
5
Suite Single Use
Détails de la chambre
1 Lit Simple
355 ft²
Vue sur le jardinBalconClimatisationCoffre-fortSalle de bain privée
6
Upper Floor Suite Single Use
Détails de la chambre
1 Lit Simple
355 ft²
Vue sur le jardinBalconClimatisationCoffre-fortSalle de bain privée
4
Last Room Available
Détails de la chambre
2 Lits Doubles
Couchages 2
355 ft²
Vue sur le jardinBalconClimatisationCoffre-fortSalle de bain privée
6
Upper Floor Suite
Détails de la chambre
1 Grand Lit Double
Couchages 2
355 ft²
Vue sur le jardinBalconClimatisationCoffre-fortSalle de bain privée
5
Swim Out Butler Suite Single Use
Détails de la chambre
1 Lit Simple
355 ft²
Vue sur la piscineBalconClimatisationCoffre-fortSalle de bain privée
4
Near Beach Butler Suite
Détails de la chambre
1 Grand Lit Double
Couchages 2
355 ft²
Vue sur le jardinBalconClimatisationCoffre-fortSalle de bain privée
4
Ocean View Butler Suite Single Use
Détails de la chambre
1 Lit Simple
355 ft²
Vue sur la merBalconClimatisationCoffre-fortSalle de bain privée
4
Suite Promo
Détails de la chambre
2 Lits Doubles
Couchages 2
355 ft²
Vue sur le jardinBalconClimatisationCoffre-fortSalle de bain privée
Avis des voyageurs sur JOIA Bavaro by Iberostar - Adults Only All Inclusive Resort
9
Superbe
Basé sur 49 avis vérifiés
Qui séjourne ici ?
Affaires
1%
Couples
75%
Familles
11%
Groupes
8%
Solo
2%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au JOIA Bavaro by Iberostar - Adults Only All Inclusive Resort, les voyageurs soulignent le personnel accueillant, les majordomes attentionnés et les jardins impeccables et bien entretenus ; les commentaires sur la nourriture et la plage sont mitigés, avec des algues périodiques et quelques expériences de restauration limitées ou incohérentes signalées.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au JOIA Bavaro by Iberostar - Adults Only All Inclusive Resort, les voyageurs soulignent le personnel accueillant, les majordomes attentionnés et les jardins impeccables et bien entretenus ; les commentaires sur la nourriture et la plage sont mitigés, avec des algues périodiques et quelques expériences de restauration limitées ou incohérentes signalées.
Les chambres sont généralement spacieuses et confortables, beaucoup louant les suites avec accès direct à la piscine, bien que certains aient mentionné un décor désuet, du bruit provenant de certains endroits ou de légers problèmes d'entretien. Les installations se distinguent - piscines, spa, centre de remise en forme, golf et tennis sur place reçoivent des compliments répétés - mais des fermetures occasionnelles, un manque de parasols ou des limitations concernant la salle de sport ont été notés. Le service est largement salué, mais plusieurs clients ont désapprouvé les propositions de vente d'adhésion insistantes et les retards occasionnels ; dans l'ensemble, attendez-vous à un séjour détendu et sophistiqué réservé aux adultes avec de solides équipements.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les piscines, le spa, le centre de remise en forme et le golf/tennis sur place sont fréquemment salués ; la propriété est facile à explorer. Certains clients ont noté des fermetures occasionnelles pendant les rénovations, un nombre limité de parasols ou de transats, et une salle de sport basique.
Avis de voyageur à ce sujet
10
Lesley
16 juil. 2023
·
A séjourné 5 nuits
loved beach and pools; didn't like seaweed which was beyond your control. You should inform guests that the gym equipment is on both the 3d and 4th floors. I spent awhile trying to find the eliptical machine. Our concierge Darlyn was excellent. You should inform guests that entrance into the Dominican Republic requires an e-ticket which can be completed 2-3 days prior to flying to the DR
loved beach and pools; didn't like seaweed which was beyond your control. You should inform guests that the gym equipment is on both the 3d and 4th floors. I spent awhile trying to find the eliptical machine. Our concierge Darlyn was excellent. You should inform guests that entrance into the Dominican Republic requires an e-ticket which can be completed 2-3 days prior to flying to the DR
8
Terrance Lionel
28 sept. 2025
·
A séjourné 5 nuits
Great spa day and very nice pool area
Great spa day and very nice pool area
6
Lauren
17 avr. 2023
·
A séjourné 4 nuits
I stayed here for 4 days with my boyfriend from Monday through Friday. We were impressed with the cleanliness of the resort and the service. As other reviews have mentioned, we felt that the food was below average for a ‘5-star resort.’ Additionally, the gym offered at the resort was subpar and would benefit from adding at least one treadmill or item of cardio equipment.
I stayed here for 4 days with my boyfriend from Monday through Friday. We were impressed with the cleanliness of the resort and the service. As other reviews have mentioned, we felt that the food was below average for a ‘5-star resort.’ Additionally, the gym offered at the resort was subpar and would benefit from adding at least one treadmill or item of cardio equipment.
6
Travis
9 sept. 2023
·
A séjourné 3 nuits
Good: - The hotel grounds are very pretty, especially at night. - The food was good, we especially liked the buffets. - The pool, swim-up bar, and cabanas were nice and relaxing. - Housekeeping was top-notch, came twice a day and left us "towel sculptures" with flowers No-so-good: - The beach was full of algae and there were no aquatic activities available other than paid excursions - The theater, main bar (inside the ship), and lagoon were all closed for renovations - The dinner buffet was only open 1 night - The evening entertainment was mostly just musicians - Our "butler service" was pretty mediocre (unable to make us dinner reservations, brought us wine without a bottle opener, etc.) Bad: Upon check-in, the hotel staff scheduled us for a "special welcome breakfast" and "free massage". The "special welcome breakfast" was actually the usual breakfast buffet but accompanied by a hotel salesperson who gave you some sales pitch over breakfast! Fortunately we suspected something like this was coming and asked if we could skip the "welcome breakfast". This made the hotel staff look at each other nervously, say "well we can't give you the free massage if you don't do this", but eventually let us go. Then the same hotel staff who was overly friendly at check-in wouldn't even say hi after that. This kind of devious sales BS at a supposed "all-inclusive" resort is unacceptable!
Good: - The hotel grounds are very pretty, especially at night. - The food was good, we especially liked the buffets. - The pool, swim-up bar, and cabanas were nice and relaxing. - Housekeeping was top-notch, came twice a day and left us "towel sculptures" with flowers No-so-good: - The beach was full of algae and there were no aquatic activities available other than paid excursions - The theater, main bar (inside the ship), and lagoon were all closed for renovations - The dinner buffet was only open 1 night - The evening entertainment was mostly just musicians - Our "butler service" was pretty mediocre (unable to make us dinner reservations, brought us wine without a bottle opener, etc.) Bad: Upon check-in, the hotel staff scheduled us for a "special welcome breakfast" and "free massage". The "special welcome breakfast" was actually the usual breakfast buffet but accompanied by a hotel salesperson who gave you some sales pitch over breakfast! Fortunately we suspected something like this was coming and asked if we could skip the "welcome breakfast". This made the hotel staff look at each other nervously, say "well we can't give you the free massage if you don't do this", but eventually let us go. Then the same hotel staff who was overly friendly at check-in wouldn't even say hi after that. This kind of devious sales BS at a supposed "all-inclusive" resort is unacceptable!
10
Alina Milagros
14 juin 2025
·
A séjourné 4 nuits
Employees were extremely friendly they would go out of the way to make you feel comfortable the place is beautiful the beach not so good lots of seaweed could not use the beach if there’s something negative to say is that the need more pool umbrellas and chair not enough
Employees were extremely friendly they would go out of the way to make you feel comfortable the place is beautiful the beach not so good lots of seaweed could not use the beach if there’s something negative to say is that the need more pool umbrellas and chair not enough
10
Ahmed
5 oct. 2025
·
A séjourné 7 nuits
Didn't use the Spa. The pool, the wat it's setup, and the bar in it, are all amazing though.
Didn't use the Spa. The pool, the wat it's setup, and the bar in it, are all amazing though.
8
John
19 juil. 2023
·
A séjourné 3 nuits
The hotel is very well maintained and has a nice setup and a lot to offer. Super clean, nice rooms, great pools. Staff is very friendly. The downside, the beach was not swimmable and was empty because of the seaweed. Limited restaurant options as well. Saturday there were only 2 restaurants open at night minus the buffet and they were both fully booked. Nobody told us to book ahead of time when we arrived. Being that we drink a decent amount of alcohol and ate a lot the value for what we got between food, drink, service, amenities, etc was worth it. One really cool thing is that this hotel is part of a community of 5 and they have free transfers to their other properties that have a club, casino, drinks, etc all included. Club was fun.
The hotel is very well maintained and has a nice setup and a lot to offer. Super clean, nice rooms, great pools. Staff is very friendly. The downside, the beach was not swimmable and was empty because of the seaweed. Limited restaurant options as well. Saturday there were only 2 restaurants open at night minus the buffet and they were both fully booked. Nobody told us to book ahead of time when we arrived. Being that we drink a decent amount of alcohol and ate a lot the value for what we got between food, drink, service, amenities, etc was worth it. One really cool thing is that this hotel is part of a community of 5 and they have free transfers to their other properties that have a club, casino, drinks, etc all included. Club was fun.
10
Torsten
8 avr. 2025
·
A séjourné 5 nuits
Very great Hotel. I did not get a upgrade. Pool need som maintenance. Otherwise everything was in great condition
Very great Hotel. I did not get a upgrade. Pool need som maintenance. Otherwise everything was in great condition
8
Lu
21 nov. 2025
·
A séjourné 6 nuits
Overall a Good Stay, but Service Needs Improvement We spent six nights here on our first trip to the Caribbean and the D.R. The resort itself is great: modern fitness centre, clean beaches, good restaurant variety, plus a nice golf course and tennis courts (special thanks to Coach Jose). Housekeeping, spa staff, and bartender Tomas were consistently excellent. However, service was inconsistent. Only about 40% of staff were genuinely friendly, while others showed little hospitality, with eye-rolling more common than expected. Customer-service training is needed, especially for reception, restaurant, and Star Café teams. Specific Issues: • Concierge: Pushed us into a “10–15 min presentation” that turned out to be a 90-minute membership sales session, with misleading promises about free golf and spa services. • Rum Tasting: Interesting, but the rums were not as rare as suggested—better to buy at the airport. • Check-Out: Took 20 minutes to split a cellar bill, and the receptionist (Garcia) was openly dismissive despite our prior request to separate charges. Great facilities, but service quality needs significant improvement.
Overall a Good Stay, but Service Needs Improvement We spent six nights here on our first trip to the Caribbean and the D.R. The resort itself is great: modern fitness centre, clean beaches, good restaurant variety, plus a nice golf course and tennis courts (special thanks to Coach Jose). Housekeeping, spa staff, and bartender Tomas were consistently excellent. However, service was inconsistent. Only about 40% of staff were genuinely friendly, while others showed little hospitality, with eye-rolling more common than expected. Customer-service training is needed, especially for reception, restaurant, and Star Café teams. Specific Issues: • Concierge: Pushed us into a “10–15 min presentation” that turned out to be a 90-minute membership sales session, with misleading promises about free golf and spa services. • Rum Tasting: Interesting, but the rums were not as rare as suggested—better to buy at the airport. • Check-Out: Took 20 minutes to split a cellar bill, and the receptionist (Garcia) was openly dismissive despite our prior request to separate charges. Great facilities, but service quality needs significant improvement.
6
anita
27 avr. 2023
·
A séjourné 4 nuits
Quiet place. Rooms were large and clean. Had activities but you had to search for them. People reserved pool and beach chairs and although we were told no shows after two hours would have their stuff removed….never happened! I think we overtipped and often didn’t see same butler return. Breakfast was really good….omelettes not great. Lunches had issue with chicken and burgers being uncooked. Buffet was ok. Japanese was best dinner. Gourmet was not good
Quiet place. Rooms were large and clean. Had activities but you had to search for them. People reserved pool and beach chairs and although we were told no shows after two hours would have their stuff removed….never happened! I think we overtipped and often didn’t see same butler return. Breakfast was really good….omelettes not great. Lunches had issue with chicken and burgers being uncooked. Buffet was ok. Japanese was best dinner. Gourmet was not good
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les commentaires décrivent souvent la propriété et les chambres comme très propres et bien entretenues. Quelques-uns ont signalé des problèmes tels que la présence d'insectes dans les restaurants et des problèmes occasionnels de moisissures ou de propreté dans les salles de bains.
Avis de voyageur à ce sujet
4
KIRTSIRI
16 janv. 2024
·
A séjourné 5 nuits
Food is not good. Very poor quality. Bathroom was dirty.
Food is not good. Very poor quality. Bathroom was dirty.
4
Eduardo
30 sept. 2025
·
A séjourné 8 nuits
Extremely low quality meet. Roaches all over
Extremely low quality meet. Roaches all over
10
David W
11 juil. 2023
·
A séjourné 8 nuits
Staff were amazing. Didn't like the seaweed on the beach and had a bad experience in the Japanese restaurant with coackroaches visible on floor and table area.
Staff were amazing. Didn't like the seaweed on the beach and had a bad experience in the Japanese restaurant with coackroaches visible on floor and table area.
8
Simone
14 oct. 2024
·
A séjourné 5 nuits
The room had a strong smell of mold
The room had a strong smell of mold
10
Diego
3 août 2023
·
A séjourné 7 nuits
The hotel in all the areas was super clean, excellent service and all the staff was super friendly. EVERYTHING was included, this was my second time and definitely will be a third one. AAA .
The hotel in all the areas was super clean, excellent service and all the staff was super friendly. EVERYTHING was included, this was my second time and definitely will be a third one. AAA .
8
Jennifer
13 nov. 2024
·
A séjourné 4 nuits
Amazing grounds and breathtaking views. Rooms are just as beautiful as the landscaping, maintenance and housekeeping were a plenty keeping things clean and tidy. Most of the staff were very friendly and helpful, some a bit inexperienced. Requests for simple items took some time to receive or were forgotten. Nothing horrendous or superior just adequate service. Swim out room was very convenient and a pleasure to have especially on a on and off rainy day, but placement near the access road was a bit noisy. Always an activity to keep busy with during the day or evening, and overall well worth the cost for an all inclusive vacation.
Amazing grounds and breathtaking views. Rooms are just as beautiful as the landscaping, maintenance and housekeeping were a plenty keeping things clean and tidy. Most of the staff were very friendly and helpful, some a bit inexperienced. Requests for simple items took some time to receive or were forgotten. Nothing horrendous or superior just adequate service. Swim out room was very convenient and a pleasure to have especially on a on and off rainy day, but placement near the access road was a bit noisy. Always an activity to keep busy with during the day or evening, and overall well worth the cost for an all inclusive vacation.
10
Shawn
23 nov. 2025
·
A séjourné 7 nuits
Immaculate, well maintained property. Excellent service by all staff especially our butler Armando and the pool bar staff (Tobias and others). Excellent food!
Immaculate, well maintained property. Excellent service by all staff especially our butler Armando and the pool bar staff (Tobias and others). Excellent food!
10
CARLOS
21 juil. 2025
·
A séjourné 4 nuits
The staff was friendly. The rooms, restaurants and hotel in general was super clean. The food was very good at the buffets and specialized restaurants. I stayed at Bavaro beach hotels almost every year for the last 10 years and so far, this was the best.
The staff was friendly. The rooms, restaurants and hotel in general was super clean. The food was very good at the buffets and specialized restaurants. I stayed at Bavaro beach hotels almost every year for the last 10 years and so far, this was the best.
10
Lance Alan
18 nov. 2024
·
A séjourné 7 nuits
Staff was top notch, always cheerful and eager to help. Food options were excellent and always seem to be fresh and plentiful. Pool & beach areas were super clean and easy to navigate, plenty of space, we never didn't have a spot to tan. A fabulous place to vacation, already planning a future trip.
Staff was top notch, always cheerful and eager to help. Food options were excellent and always seem to be fresh and plentiful. Pool & beach areas were super clean and easy to navigate, plenty of space, we never didn't have a spot to tan. A fabulous place to vacation, already planning a future trip.
4
Tatiane
5 juil. 2025
·
A séjourné 5 nuits
PRAIA: Estive no hotel na primeira semana de julho/25 e foi impossível entrar no mar. Muito muito muito sargaço… em uma quantidade que eu nunca havia visto antes. Eram montanhas e montanhas de sargaço, que impediam o acesso ao mar e até mesmo a permanência na praia, por conta do odor fétido. A água estava horrível, marrom. O hotel passava o dia tentando retirar o sargaço que se acumulava na areia, mas era impossível, mesmo usando tratores… O volume era descomunal. Diante disso, para entrar no mar, tivemos que fazer um passeio até a Ilha Saona. RESTAURANTES: a comida é variada e saborosa; os restaurantes são, em geral, ótimos. Os melhores são o francês e o dominicano. Tive um contratempo durante o almoço no Bella Vista: ao pegar a sobremesa no Buffet, me deparei com um grande RATO correndo no chão. Obviamente, me assustei, gritei… e os funcionários do hotel foram, inicialmente, extremamente solícitos. Ofereceram-me um upgrade de acomodação, como forma de reparação pelo transtorno. Todavia, no dia seguinte, quando fui cobrar o upgrade, disseram que eu tinha entendido errado… e que a tal compensação seria apenas uma decoração romântica com champanhe no meu próprio quarto. ATENDIMENTO: de um modo geral, os atendentes são atenciosos e educados. Entretanto, se você não estiver disposto a dar gorjeta em dólar a absolutamente cada bebida pedida ou a cada serviço solicitado, saiba que será tratado de forma diferenciada… e ficará sempre em segundo plano. PISCINA: existe a “máfia” d
PRAIA: Estive no hotel na primeira semana de julho/25 e foi impossível entrar no mar. Muito muito muito sargaço… em uma quantidade que eu nunca havia visto antes. Eram montanhas e montanhas de sargaço, que impediam o acesso ao mar e até mesmo a permanência na praia, por conta do odor fétido. A água estava horrível, marrom. O hotel passava o dia tentando retirar o sargaço que se acumulava na areia, mas era impossível, mesmo usando tratores… O volume era descomunal. Diante disso, para entrar no mar, tivemos que fazer um passeio até a Ilha Saona. RESTAURANTES: a comida é variada e saborosa; os restaurantes são, em geral, ótimos. Os melhores são o francês e o dominicano. Tive um contratempo durante o almoço no Bella Vista: ao pegar a sobremesa no Buffet, me deparei com um grande RATO correndo no chão. Obviamente, me assustei, gritei… e os funcionários do hotel foram, inicialmente, extremamente solícitos. Ofereceram-me um upgrade de acomodação, como forma de reparação pelo transtorno. Todavia, no dia seguinte, quando fui cobrar o upgrade, disseram que eu tinha entendido errado… e que a tal compensação seria apenas uma decoração romântica com champanhe no meu próprio quarto. ATENDIMENTO: de um modo geral, os atendentes são atenciosos e educados. Entretanto, se você não estiver disposto a dar gorjeta em dólar a absolutamente cada bebida pedida ou a cada serviço solicitado, saiba que será tratado de forma diferenciada… e ficará sempre em segundo plano. PISCINA: existe a “máfia” d
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Chambres confortables, de nombreux clients appréciant les suites avec accès direct à la piscine et la commodité des bracelets électroniques. Certains mentionnent un décor désuet, de légers problèmes d'entretien (par exemple, les baignoires à jets, les stores occultants) ou du bruit en fonction de l'emplacement.
Avis de voyageur à ce sujet
8
Bruce Victor
10 juin 2025
·
A séjourné 4 nuits
The property was visually beautiful. The beach was loaded with seaweed, not their fault. The rooms are dated.
The property was visually beautiful. The beach was loaded with seaweed, not their fault. The rooms are dated.
10
Joseph
10 avr. 2024
·
A séjourné 4 nuits
The resort is beautiful, great food and amenities for the money you spend. Room service was awesome. Will be back for sure!
The resort is beautiful, great food and amenities for the money you spend. Room service was awesome. Will be back for sure!
10
Ana Maria
16 juil. 2022
·
A séjourné 3 nuits
Amazing hotel in every way! Swim out suites are amazing, the service is superb, everything was perfect! I will come back for sure!
Amazing hotel in every way! Swim out suites are amazing, the service is superb, everything was perfect! I will come back for sure!
10
Julie
4 oct. 2024
·
A séjourné 4 nuits
The room key system was excellent. It’s worn on the wrist, so there’s no need to carry it around. The staff are all very friendly, and the food was very good.
The room key system was excellent. It’s worn on the wrist, so there’s no need to carry it around. The staff are all very friendly, and the food was very good.
8
Jorge Alberto Rojas
20 juil. 2024
·
A séjourné 4 nuits
Service overall was good, our Butler Danilo was very attentive and very kind. Most of staff was great, with a couple of exceptions that while they don’t outweight the kindness if the rest ot the crew, really left a bad impression. Facility was beautiful although rooms felt a bit outdated and it would have been nice to see the outside canals next to the boat filled with water (renovation work is being done currently). Food was great, and drinks were good. Beach was full of seaweed, which was a bummer.
Service overall was good, our Butler Danilo was very attentive and very kind. Most of staff was great, with a couple of exceptions that while they don’t outweight the kindness if the rest ot the crew, really left a bad impression. Facility was beautiful although rooms felt a bit outdated and it would have been nice to see the outside canals next to the boat filled with water (renovation work is being done currently). Food was great, and drinks were good. Beach was full of seaweed, which was a bummer.
8
Luis
31 mai 2025
·
A séjourné 4 nuits
Picked a Swim Out w Butler. Everything nice until the morning when we found out we were next to the loading ramp, had to move due to unbearable noise. The app for texting the butler is worthless had to use wassap w them. Butler svc adds no value, you can do what they do for you, all they do is relay everything to others and do not get things done faster (1 buttler per floor). Now, the rooms were nice, facilities clean, quiet, no kids, no regueton. Shows were nice and staff was friendly. Food and drinks were good. I would recommend it for a peaceful retreat. 4 nights was enough. Must go to Coco Bongo in the Gold Members section (eat before)
Picked a Swim Out w Butler. Everything nice until the morning when we found out we were next to the loading ramp, had to move due to unbearable noise. The app for texting the butler is worthless had to use wassap w them. Butler svc adds no value, you can do what they do for you, all they do is relay everything to others and do not get things done faster (1 buttler per floor). Now, the rooms were nice, facilities clean, quiet, no kids, no regueton. Shows were nice and staff was friendly. Food and drinks were good. I would recommend it for a peaceful retreat. 4 nights was enough. Must go to Coco Bongo in the Gold Members section (eat before)
8
Irina
28 avr. 2023
·
A séjourné 6 nuits
Pro: rooms, beautiful resort, clean Cons:food is average, entertainment is repetitive. Same songs every night. Shows were mostly good though, above average.
Pro: rooms, beautiful resort, clean Cons:food is average, entertainment is repetitive. Same songs every night. Shows were mostly good though, above average.
6
Vincent
28 août 2023
·
A séjourné 4 nuits
Overall, average. Not exceptional. Rooms small, air conditioning in spa didn’t work. Food was good not amazing. Many things closed on nights they should have been open. Robert my butler was not attentive. Didn’t do any of the things advertised as butler services.
Overall, average. Not exceptional. Rooms small, air conditioning in spa didn’t work. Food was good not amazing. Many things closed on nights they should have been open. Robert my butler was not attentive. Didn’t do any of the things advertised as butler services.
6
Diane Renae
24 juin 2025
·
A séjourné 4 nuits
Our two butlers Armando and Houston were wonderful. There was valuable information. we did not receive such as what happens if we mistakenly left our safe open and don’t use the tapwater to brush your teeth lol. We really did have attentive service from the butlers and overall from the staff. It was excellent. The food was adequate, but not spectacular. It says something when the best thing at the resort, food, wise, was the ice cream in the buffet and the welcome drink We had problems with our jetted tub and had to request repairs three times. Also, be aware that the shades that come down to protect your privacy. Do nothing when it’s night time and you have lights on in the bathroom. You’re actually giving a show to anyone nearby Would I come here again? Yes, as everyone was friendly, but I would probably choose another resort for issues like having more restaurants open every night and fewer issues with some of the basics. May I say a big thank you to Armando for the birthday banner, champagne, cake, and big huge smile to help me celebrate my day. He went above and beyond!
Our two butlers Armando and Houston were wonderful. There was valuable information. we did not receive such as what happens if we mistakenly left our safe open and don’t use the tapwater to brush your teeth lol. We really did have attentive service from the butlers and overall from the staff. It was excellent. The food was adequate, but not spectacular. It says something when the best thing at the resort, food, wise, was the ice cream in the buffet and the welcome drink We had problems with our jetted tub and had to request repairs three times. Also, be aware that the shades that come down to protect your privacy. Do nothing when it’s night time and you have lights on in the bathroom. You’re actually giving a show to anyone nearby Would I come here again? Yes, as everyone was friendly, but I would probably choose another resort for issues like having more restaurants open every night and fewer issues with some of the basics. May I say a big thank you to Armando for the birthday banner, champagne, cake, and big huge smile to help me celebrate my day. He went above and beyond!
10
Diana Milena
11 juil. 2025
·
A séjourné 5 nuits
The place overall is very nice. They take pride in maintaining the grounds and property. You have to keep in mind the salty air will corrode some items around the property. But the staff was painting, cleaning and landscaping the entire time we were here. It’s a very beautiful place and we would return. The service was amazing also. The staff was very helpful, happy, and accommodating. We had a swim out suite and was a great choice, especially during the seaweed season. It was also cool in the first floor versus some of the higher floors. Our butlers Reynaldo and Cofe were great! Super responsive and helped my husband planned many surprises for my birthday. We planned to make sure we tried the Buffett for breakfast and some lunches but a different restaurant for dinner every night. The food was really good and the service nothing but excellent. We visited the coral lab and the garden (zona ecológica) and got to see some peacocks and the plants there. Also used the tennis court and the attendant was super nice! The landscape was also beautiful and well kept. We 100% recommend if you want great service and amenities. It is also calm and peaceful since it is adults only.
The place overall is very nice. They take pride in maintaining the grounds and property. You have to keep in mind the salty air will corrode some items around the property. But the staff was painting, cleaning and landscaping the entire time we were here. It’s a very beautiful place and we would return. The service was amazing also. The staff was very helpful, happy, and accommodating. We had a swim out suite and was a great choice, especially during the seaweed season. It was also cool in the first floor versus some of the higher floors. Our butlers Reynaldo and Cofe were great! Super responsive and helped my husband planned many surprises for my birthday. We planned to make sure we tried the Buffett for breakfast and some lunches but a different restaurant for dinner every night. The food was really good and the service nothing but excellent. We visited the coral lab and the garden (zona ecológica) and got to see some peacocks and the plants there. Also used the tennis court and the attendant was super nice! The landscape was also beautiful and well kept. We 100% recommend if you want great service and amenities. It is also calm and peaceful since it is adults only.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel et les majordomes sont fréquemment décrits comme chaleureux, attentifs et serviables. Les plaintes récurrentes concernent les propositions de vente d'adhésion/de temps partagé insistantes et un service occasionnel lent ou incohérent à la réception ou à la conciergerie.
Avis de voyageur à ce sujet
10
Stephen Michael
24 mai 2025
·
A séjourné 5 nuits
Everything here is amazing. Food is pretty good for an all inclusive. Staff is super friendly. Only complaint is they try to get you a “Free couples massage” but they didn’t tell me they were taking us to the golf course office to give us a 90 minute sales pitch for a timeshare. Manager dismissed us very quickly when we told him we were not aware or interested. The concierge wanted a commission, simple as that. Everything else was great so we overlooked it but beware!
Everything here is amazing. Food is pretty good for an all inclusive. Staff is super friendly. Only complaint is they try to get you a “Free couples massage” but they didn’t tell me they were taking us to the golf course office to give us a 90 minute sales pitch for a timeshare. Manager dismissed us very quickly when we told him we were not aware or interested. The concierge wanted a commission, simple as that. Everything else was great so we overlooked it but beware!
6
Travis
9 sept. 2023
·
A séjourné 3 nuits
Good: - The hotel grounds are very pretty, especially at night. - The food was good, we especially liked the buffets. - The pool, swim-up bar, and cabanas were nice and relaxing. - Housekeeping was top-notch, came twice a day and left us "towel sculptures" with flowers No-so-good: - The beach was full of algae and there were no aquatic activities available other than paid excursions - The theater, main bar (inside the ship), and lagoon were all closed for renovations - The dinner buffet was only open 1 night - The evening entertainment was mostly just musicians - Our "butler service" was pretty mediocre (unable to make us dinner reservations, brought us wine without a bottle opener, etc.) Bad: Upon check-in, the hotel staff scheduled us for a "special welcome breakfast" and "free massage". The "special welcome breakfast" was actually the usual breakfast buffet but accompanied by a hotel salesperson who gave you some sales pitch over breakfast! Fortunately we suspected something like this was coming and asked if we could skip the "welcome breakfast". This made the hotel staff look at each other nervously, say "well we can't give you the free massage if you don't do this", but eventually let us go. Then the same hotel staff who was overly friendly at check-in wouldn't even say hi after that. This kind of devious sales BS at a supposed "all-inclusive" resort is unacceptable!
Good: - The hotel grounds are very pretty, especially at night. - The food was good, we especially liked the buffets. - The pool, swim-up bar, and cabanas were nice and relaxing. - Housekeeping was top-notch, came twice a day and left us "towel sculptures" with flowers No-so-good: - The beach was full of algae and there were no aquatic activities available other than paid excursions - The theater, main bar (inside the ship), and lagoon were all closed for renovations - The dinner buffet was only open 1 night - The evening entertainment was mostly just musicians - Our "butler service" was pretty mediocre (unable to make us dinner reservations, brought us wine without a bottle opener, etc.) Bad: Upon check-in, the hotel staff scheduled us for a "special welcome breakfast" and "free massage". The "special welcome breakfast" was actually the usual breakfast buffet but accompanied by a hotel salesperson who gave you some sales pitch over breakfast! Fortunately we suspected something like this was coming and asked if we could skip the "welcome breakfast". This made the hotel staff look at each other nervously, say "well we can't give you the free massage if you don't do this", but eventually let us go. Then the same hotel staff who was overly friendly at check-in wouldn't even say hi after that. This kind of devious sales BS at a supposed "all-inclusive" resort is unacceptable!
6
Kambiz Afshar
10 févr. 2025
·
A séjourné 5 nuits
Our check in took over 2 hours
Our check in took over 2 hours
8
Lu
21 nov. 2025
·
A séjourné 6 nuits
Overall a Good Stay, but Service Needs Improvement We spent six nights here on our first trip to the Caribbean and the D.R. The resort itself is great: modern fitness centre, clean beaches, good restaurant variety, plus a nice golf course and tennis courts (special thanks to Coach Jose). Housekeeping, spa staff, and bartender Tomas were consistently excellent. However, service was inconsistent. Only about 40% of staff were genuinely friendly, while others showed little hospitality, with eye-rolling more common than expected. Customer-service training is needed, especially for reception, restaurant, and Star Café teams. Specific Issues: • Concierge: Pushed us into a “10–15 min presentation” that turned out to be a 90-minute membership sales session, with misleading promises about free golf and spa services. • Rum Tasting: Interesting, but the rums were not as rare as suggested—better to buy at the airport. • Check-Out: Took 20 minutes to split a cellar bill, and the receptionist (Garcia) was openly dismissive despite our prior request to separate charges. Great facilities, but service quality needs significant improvement.
Overall a Good Stay, but Service Needs Improvement We spent six nights here on our first trip to the Caribbean and the D.R. The resort itself is great: modern fitness centre, clean beaches, good restaurant variety, plus a nice golf course and tennis courts (special thanks to Coach Jose). Housekeeping, spa staff, and bartender Tomas were consistently excellent. However, service was inconsistent. Only about 40% of staff were genuinely friendly, while others showed little hospitality, with eye-rolling more common than expected. Customer-service training is needed, especially for reception, restaurant, and Star Café teams. Specific Issues: • Concierge: Pushed us into a “10–15 min presentation” that turned out to be a 90-minute membership sales session, with misleading promises about free golf and spa services. • Rum Tasting: Interesting, but the rums were not as rare as suggested—better to buy at the airport. • Check-Out: Took 20 minutes to split a cellar bill, and the receptionist (Garcia) was openly dismissive despite our prior request to separate charges. Great facilities, but service quality needs significant improvement.
10
Shawn
23 nov. 2025
·
A séjourné 7 nuits
Immaculate, well maintained property. Excellent service by all staff especially our butler Armando and the pool bar staff (Tobias and others). Excellent food!
Immaculate, well maintained property. Excellent service by all staff especially our butler Armando and the pool bar staff (Tobias and others). Excellent food!
6
Renata
8 juil. 2024
·
A séjourné 3 nuits
Hotel was okay, not sure I would consider a 5 star hotel. I got the butler tier room and it was not worth it. There are too many rooms for one butler. All they can do is book one restaurant, which is the Japanese for hibachi, otherwise you are on your own. I would not consider a butler service. The staff is kind of sort of friendly but not too much. The felt as sometimes they hardly smile at all. The room service does not have a good variety. The restaurants are okay, some are good. Again, not sure I would call this hotel a 5 star, I frankly think I paid too much expecting something more exclusive.
Hotel was okay, not sure I would consider a 5 star hotel. I got the butler tier room and it was not worth it. There are too many rooms for one butler. All they can do is book one restaurant, which is the Japanese for hibachi, otherwise you are on your own. I would not consider a butler service. The staff is kind of sort of friendly but not too much. The felt as sometimes they hardly smile at all. The room service does not have a good variety. The restaurants are okay, some are good. Again, not sure I would call this hotel a 5 star, I frankly think I paid too much expecting something more exclusive.
10
Lori Ann
6 juil. 2025
·
A séjourné 5 nuits
Gorgeous resort! Staff went ABOVE AND BEYOND!!
Gorgeous resort! Staff went ABOVE AND BEYOND!!
4
Jihua L
15 mai 2023
·
A séjourné 3 nuits
Check-in was unpleasant. Although the post check in time was 3:00pm, we were there at 12 noon time. Then until 3:00pm, we still couldn't get into the room. While waiting, the concierges tried hard to sell stuff. Room services are convenient. Bottle waters were not easy to get but need several phone calls. Help desk wasn't available all the time. Buffet is good. Dinner restaurants were not good.
Check-in was unpleasant. Although the post check in time was 3:00pm, we were there at 12 noon time. Then until 3:00pm, we still couldn't get into the room. While waiting, the concierges tried hard to sell stuff. Room services are convenient. Bottle waters were not easy to get but need several phone calls. Help desk wasn't available all the time. Buffet is good. Dinner restaurants were not good.
6
Alex
12 juin 2023
·
A séjourné 4 nuits
Most beautiful grounds. Excellent facility amazing rooms and beaches and pools and service. Concierge is overbearing and pushy, not your typical concierge who helps you with things to see— these concierges try to sell not help — stay away. It seems there only purpose is to get you to breakfast to sell “timeshare.” After refusing we were hassled continually. Staff was amazing, but the timeshare push after you’ve spent so much was a thorn and one major err of the property.
Most beautiful grounds. Excellent facility amazing rooms and beaches and pools and service. Concierge is overbearing and pushy, not your typical concierge who helps you with things to see— these concierges try to sell not help — stay away. It seems there only purpose is to get you to breakfast to sell “timeshare.” After refusing we were hassled continually. Staff was amazing, but the timeshare push after you’ve spent so much was a thorn and one major err of the property.
10
Diana Milena
11 juil. 2025
·
A séjourné 5 nuits
The place overall is very nice. They take pride in maintaining the grounds and property. You have to keep in mind the salty air will corrode some items around the property. But the staff was painting, cleaning and landscaping the entire time we were here. It’s a very beautiful place and we would return. The service was amazing also. The staff was very helpful, happy, and accommodating. We had a swim out suite and was a great choice, especially during the seaweed season. It was also cool in the first floor versus some of the higher floors. Our butlers Reynaldo and Cofe were great! Super responsive and helped my husband planned many surprises for my birthday. We planned to make sure we tried the Buffett for breakfast and some lunches but a different restaurant for dinner every night. The food was really good and the service nothing but excellent. We visited the coral lab and the garden (zona ecológica) and got to see some peacocks and the plants there. Also used the tennis court and the attendant was super nice! The landscape was also beautiful and well kept. We 100% recommend if you want great service and amenities. It is also calm and peaceful since it is adults only.
The place overall is very nice. They take pride in maintaining the grounds and property. You have to keep in mind the salty air will corrode some items around the property. But the staff was painting, cleaning and landscaping the entire time we were here. It’s a very beautiful place and we would return. The service was amazing also. The staff was very helpful, happy, and accommodating. We had a swim out suite and was a great choice, especially during the seaweed season. It was also cool in the first floor versus some of the higher floors. Our butlers Reynaldo and Cofe were great! Super responsive and helped my husband planned many surprises for my birthday. We planned to make sure we tried the Buffett for breakfast and some lunches but a different restaurant for dinner every night. The food was really good and the service nothing but excellent. We visited the coral lab and the garden (zona ecológica) and got to see some peacocks and the plants there. Also used the tennis court and the attendant was super nice! The landscape was also beautiful and well kept. We 100% recommend if you want great service and amenities. It is also calm and peaceful since it is adults only.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Emplacement en bord de mer avec du sable fin et une ambiance calme réservée aux adultes ; des transferts vers les établissements Iberostar à proximité (par exemple, club/casino) sont disponibles. Les algues peuvent être abondantes par moments, ce qui affecte la baignade en mer ; les efforts de nettoyage varient en fonction des conditions.
Avis de voyageur à ce sujet
6
SALVADOR
10 juil. 2025
·
A séjourné 7 nuits
This a beach hotel, but beach is plenty of sargasso. Around 1.5 mts. Rotten with a terrible smell. I understand that is something out of the control of the staff of the hotel. But to accumulate that amout the hotel didn't clean the beach for days. I called before reserve asking for the sargasso problem. The person that answer said was just a little, false it is a huge problem that the hotel dont try to solve. We paid for a beach hotel, this a hotel with no beach.
This a beach hotel, but beach is plenty of sargasso. Around 1.5 mts. Rotten with a terrible smell. I understand that is something out of the control of the staff of the hotel. But to accumulate that amout the hotel didn't clean the beach for days. I called before reserve asking for the sargasso problem. The person that answer said was just a little, false it is a huge problem that the hotel dont try to solve. We paid for a beach hotel, this a hotel with no beach.
10
Nina
24 nov. 2024
·
A séjourné 4 nuits
The staff were great - friendly and attentive. The property was beautiful. The beach was wonderful with easy access into the water on soft sand. No shells or rocks. A beach walkers dream.
The staff were great - friendly and attentive. The property was beautiful. The beach was wonderful with easy access into the water on soft sand. No shells or rocks. A beach walkers dream.
10
Nicole
20 avr. 2024
·
A séjourné 4 nuits
Nice beach and pool area
Nice beach and pool area
10
William
20 juil. 2024
·
A séjourné 4 nuits
Loved that the property was compact and easily walkable to the pools, ocean and restaurants. Staff are wonderful, kind and helpful. Special thanks to our butler, Armando, who ensured that entitled we needed was provided for. Restaurants and choice of food was excellent. Would definitely return!
Loved that the property was compact and easily walkable to the pools, ocean and restaurants. Staff are wonderful, kind and helpful. Special thanks to our butler, Armando, who ensured that entitled we needed was provided for. Restaurants and choice of food was excellent. Would definitely return!
10
STEPHEN
18 juin 2025
·
A séjourné 7 nuits
The best ever! Everything is perfect! My only complaint is the beach, in June has a lot of seaweeds but is not the hotel’s fault , they tried to clean everything but it was too much.
The best ever! Everything is perfect! My only complaint is the beach, in June has a lot of seaweeds but is not the hotel’s fault , they tried to clean everything but it was too much.
8
John
19 juil. 2023
·
A séjourné 3 nuits
The hotel is very well maintained and has a nice setup and a lot to offer. Super clean, nice rooms, great pools. Staff is very friendly. The downside, the beach was not swimmable and was empty because of the seaweed. Limited restaurant options as well. Saturday there were only 2 restaurants open at night minus the buffet and they were both fully booked. Nobody told us to book ahead of time when we arrived. Being that we drink a decent amount of alcohol and ate a lot the value for what we got between food, drink, service, amenities, etc was worth it. One really cool thing is that this hotel is part of a community of 5 and they have free transfers to their other properties that have a club, casino, drinks, etc all included. Club was fun.
The hotel is very well maintained and has a nice setup and a lot to offer. Super clean, nice rooms, great pools. Staff is very friendly. The downside, the beach was not swimmable and was empty because of the seaweed. Limited restaurant options as well. Saturday there were only 2 restaurants open at night minus the buffet and they were both fully booked. Nobody told us to book ahead of time when we arrived. Being that we drink a decent amount of alcohol and ate a lot the value for what we got between food, drink, service, amenities, etc was worth it. One really cool thing is that this hotel is part of a community of 5 and they have free transfers to their other properties that have a club, casino, drinks, etc all included. Club was fun.
10
Randolph
23 oct. 2024
·
A séjourné 5 nuits
Great beach
Great beach
10
Kate
8 mai 2023
·
A séjourné 4 nuits
The service is second to none. The property is pristine, the beach is flawless (seaweed removed every day), and the drinks are high-end, but it's truly the staff that made this trip one that we'll never forget.
The service is second to none. The property is pristine, the beach is flawless (seaweed removed every day), and the drinks are high-end, but it's truly the staff that made this trip one that we'll never forget.
10
Deborah Ann
22 févr. 2024
·
A séjourné 7 nuits
This property was less crowded and had he nicest beach area around the area. Definitely recommend.
This property was less crowded and had he nicest beach area around the area. Definitely recommend.
8
marc
2 sept. 2025
·
A séjourné 4 nuits
Great Hotel and Service, but Disappointing Beach The hotel itself was excellent. The property was well maintained, the staff provided outstanding service, and overall the resort experience was very enjoyable. The only downside was the beach. During my stay, there were massive amounts of seaweed washed up along the shore, which made the ocean unusable for the entire trip. While I understand this is a natural occurrence and not the hotel’s fault, I do feel guests should be advised upon arrival so expectations are clear. If the beach is not a priority for your visit, this resort is a wonderful choice. However, if ocean swimming is important, I recommend checking on seaweed conditions beforehand.
Great Hotel and Service, but Disappointing Beach The hotel itself was excellent. The property was well maintained, the staff provided outstanding service, and overall the resort experience was very enjoyable. The only downside was the beach. During my stay, there were massive amounts of seaweed washed up along the shore, which made the ocean unusable for the entire trip. While I understand this is a natural occurrence and not the hotel’s fault, I do feel guests should be advised upon arrival so expectations are clear. If the beach is not a priority for your visit, this resort is a wonderful choice. However, if ocean swimming is important, I recommend checking on seaweed conditions beforehand.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
De nombreux clients font l'éloge de la variété, des buffets du petit-déjeuner et de certains restaurants spécialisés, avec des boissons haut de gamme dans certains bars. D'autres ont trouvé la qualité du dîner moyenne, les réservations difficiles, des options limitées pendant les fermetures, et certains ont signalé des problèmes d'hygiène dans les restaurants.
Avis de voyageur à ce sujet
4
Eduardo
30 sept. 2025
·
A séjourné 8 nuits
Extremely low quality meet. Roaches all over
Extremely low quality meet. Roaches all over
10
David W
11 juil. 2023
·
A séjourné 8 nuits
Staff were amazing. Didn't like the seaweed on the beach and had a bad experience in the Japanese restaurant with coackroaches visible on floor and table area.
Staff were amazing. Didn't like the seaweed on the beach and had a bad experience in the Japanese restaurant with coackroaches visible on floor and table area.
6
Megan
18 août 2023
·
A séjourné 4 nuits
Dining reservations were difficult to make and the food was subpar. After 9
Dining reservations were difficult to make and the food was subpar. After 9
6
Todd
22 avr. 2023
·
A séjourné 7 nuits
For the money the food experience was not good. We ended up eating the buffet multiple nights and canceling dinner reservations. Lack of choices, temperature of those dishes when you got them, and NOTHING had any flavor. Trip was amazing minus the food.
For the money the food experience was not good. We ended up eating the buffet multiple nights and canceling dinner reservations. Lack of choices, temperature of those dishes when you got them, and NOTHING had any flavor. Trip was amazing minus the food.
8
Kyaw Zay
5 déc. 2024
·
A séjourné 3 nuits
Limited dining with not a lot of options.
Limited dining with not a lot of options.
6
Tom
4 mai 2023
·
A séjourné 7 nuits
Excellent facilities, room, cleanliness, pool and jacuzzi. Above average entertainment. Beach and sea was full of seaweed. Created allergic reaction to my wife, up to five days after trip. Ok breakfast and lunch options. Terrible quality and very small quantity dinner. Asked several guests with repeat experience- all agreed and mentioned long-term food quality erosion.
Excellent facilities, room, cleanliness, pool and jacuzzi. Above average entertainment. Beach and sea was full of seaweed. Created allergic reaction to my wife, up to five days after trip. Ok breakfast and lunch options. Terrible quality and very small quantity dinner. Asked several guests with repeat experience- all agreed and mentioned long-term food quality erosion.
10
David
17 févr. 2025
·
A séjourné 5 nuits
This property was amazing. Our 1st time to visit and loved every bit of our stay. The food is excellent and has a thursday night seafood buffett which was off the hook. The drinks were good at the pool area but top shelf at the lobby bar. Staff was amazing as well.
This property was amazing. Our 1st time to visit and loved every bit of our stay. The food is excellent and has a thursday night seafood buffett which was off the hook. The drinks were good at the pool area but top shelf at the lobby bar. Staff was amazing as well.
6
anita
27 avr. 2023
·
A séjourné 4 nuits
Quiet place. Rooms were large and clean. Had activities but you had to search for them. People reserved pool and beach chairs and although we were told no shows after two hours would have their stuff removed….never happened! I think we overtipped and often didn’t see same butler return. Breakfast was really good….omelettes not great. Lunches had issue with chicken and burgers being uncooked. Buffet was ok. Japanese was best dinner. Gourmet was not good
Quiet place. Rooms were large and clean. Had activities but you had to search for them. People reserved pool and beach chairs and although we were told no shows after two hours would have their stuff removed….never happened! I think we overtipped and often didn’t see same butler return. Breakfast was really good….omelettes not great. Lunches had issue with chicken and burgers being uncooked. Buffet was ok. Japanese was best dinner. Gourmet was not good
4
Tatiane
5 juil. 2025
·
A séjourné 5 nuits
PRAIA: Estive no hotel na primeira semana de julho/25 e foi impossível entrar no mar. Muito muito muito sargaço… em uma quantidade que eu nunca havia visto antes. Eram montanhas e montanhas de sargaço, que impediam o acesso ao mar e até mesmo a permanência na praia, por conta do odor fétido. A água estava horrível, marrom. O hotel passava o dia tentando retirar o sargaço que se acumulava na areia, mas era impossível, mesmo usando tratores… O volume era descomunal. Diante disso, para entrar no mar, tivemos que fazer um passeio até a Ilha Saona. RESTAURANTES: a comida é variada e saborosa; os restaurantes são, em geral, ótimos. Os melhores são o francês e o dominicano. Tive um contratempo durante o almoço no Bella Vista: ao pegar a sobremesa no Buffet, me deparei com um grande RATO correndo no chão. Obviamente, me assustei, gritei… e os funcionários do hotel foram, inicialmente, extremamente solícitos. Ofereceram-me um upgrade de acomodação, como forma de reparação pelo transtorno. Todavia, no dia seguinte, quando fui cobrar o upgrade, disseram que eu tinha entendido errado… e que a tal compensação seria apenas uma decoração romântica com champanhe no meu próprio quarto. ATENDIMENTO: de um modo geral, os atendentes são atenciosos e educados. Entretanto, se você não estiver disposto a dar gorjeta em dólar a absolutamente cada bebida pedida ou a cada serviço solicitado, saiba que será tratado de forma diferenciada… e ficará sempre em segundo plano. PISCINA: existe a “máfia” d
PRAIA: Estive no hotel na primeira semana de julho/25 e foi impossível entrar no mar. Muito muito muito sargaço… em uma quantidade que eu nunca havia visto antes. Eram montanhas e montanhas de sargaço, que impediam o acesso ao mar e até mesmo a permanência na praia, por conta do odor fétido. A água estava horrível, marrom. O hotel passava o dia tentando retirar o sargaço que se acumulava na areia, mas era impossível, mesmo usando tratores… O volume era descomunal. Diante disso, para entrar no mar, tivemos que fazer um passeio até a Ilha Saona. RESTAURANTES: a comida é variada e saborosa; os restaurantes são, em geral, ótimos. Os melhores são o francês e o dominicano. Tive um contratempo durante o almoço no Bella Vista: ao pegar a sobremesa no Buffet, me deparei com um grande RATO correndo no chão. Obviamente, me assustei, gritei… e os funcionários do hotel foram, inicialmente, extremamente solícitos. Ofereceram-me um upgrade de acomodação, como forma de reparação pelo transtorno. Todavia, no dia seguinte, quando fui cobrar o upgrade, disseram que eu tinha entendido errado… e que a tal compensação seria apenas uma decoração romântica com champanhe no meu próprio quarto. ATENDIMENTO: de um modo geral, os atendentes são atenciosos e educados. Entretanto, se você não estiver disposto a dar gorjeta em dólar a absolutamente cada bebida pedida ou a cada serviço solicitado, saiba que será tratado de forma diferenciada… e ficará sempre em segundo plano. PISCINA: existe a “máfia” d
8
Leonard Roger
3 mai 2023
·
A séjourné 6 nuits
This was my third time staying at an Iberostar resort, my second at Grand Bavaro. A spectacular trip was greatly undermined by extremely disappointing, mediocre to poor food at the fine dining restaurants. In a word it was terrible. We ended up eating at the buffet. I have always enjoyed and recommend Iberostar but this last experience will have me looking elsewhere. I really hate to say this.
This was my third time staying at an Iberostar resort, my second at Grand Bavaro. A spectacular trip was greatly undermined by extremely disappointing, mediocre to poor food at the fine dining restaurants. In a word it was terrible. We ended up eating at the buffet. I have always enjoyed and recommend Iberostar but this last experience will have me looking elsewhere. I really hate to say this.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
10
jp
13 janv. 2026
·
A séjourné 7 nuits
tout est parfait à part que les chambres pourraient être modernisées et les piscines légèrement chauffées, surtout celles des chambres swim-out. pour le reste, c’est le paradis et le personnel et la nourriture sont à la hauteur
tout est parfait à part que les chambres pourraient être modernisées et les piscines légèrement chauffées, surtout celles des chambres swim-out. pour le reste, c’est le paradis et le personnel et la nourriture sont à la hauteur
8
Alison Roberto
il y a 5 semaines
·
A séjourné 3 nuits
Tudo muito bom, qualidade do serviço, recepção, atendimento nos restaurantes, nas áreas de piscina e praia, tudo muito limpo! A única coisa que deixou a desejar foi, no último dia de estadia faltou água quente e não conseguimos usufruir do spa e da hidro no quarto, além do piso da hidro na área do spa ser muito escorregadio.
Tudo muito bom, qualidade do serviço, recepção, atendimento nos restaurantes, nas áreas de piscina e praia, tudo muito limpo! A única coisa que deixou a desejar foi, no último dia de estadia faltou água quente e não conseguimos usufruir do spa e da hidro no quarto, além do piso da hidro na área do spa ser muito escorregadio.
10
JOSE ANTONIO
2 sept. 2026
·
A séjourné 7 nuits
La atención de los mayordomos Danilo y Edward es sobresaliente, un lugar altamente recomendable
La atención de los mayordomos Danilo y Edward es sobresaliente, un lugar altamente recomendable
10
Hélio
26 août 2026
·
A séjourné 9 nuits
Estadia maravilhosa. Atendimento impecável
Estadia maravilhosa. Atendimento impecável
10
Alani
15 juil. 2026
·
A séjourné 6 nuits
This resort is a great location for couples. I traveled with my boyfriend and we had an amazing time. I’m not sure if this is the place to travel with a group of friends though. The food options were amazing, even the buffet surprisingly. We had Houston and Jose as our butlers and they went above and beyond for us. They really mad sure that we enjoyed our stay and had everything we needed. Joia is the highest quality resort they have on the property so it comes with a lot of perks. You would be able to go to the other resorts nearby and explore them as well but they cannot come to Joia
This resort is a great location for couples. I traveled with my boyfriend and we had an amazing time. I’m not sure if this is the place to travel with a group of friends though. The food options were amazing, even the buffet surprisingly. We had Houston and Jose as our butlers and they went above and beyond for us. They really mad sure that we enjoyed our stay and had everything we needed. Joia is the highest quality resort they have on the property so it comes with a lot of perks. You would be able to go to the other resorts nearby and explore them as well but they cannot come to Joia
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
L'heure d'arrivée commence à 15:00 L'heure d'arrivée se termine à 23:59 L'heure de départ se termine à 11:00
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
Restrictions d'enregistrement
Le départ tardif est disponible moyennant des frais supplémentaires (sous réserve de disponibilité) ;
Conditions d'âge
L'âge minimum pour l'enregistrement est de 18 ans
Animaux de compagnie
Les animaux d'assistance ne sont pas autorisés ; Les animaux de compagnie ne sont pas autorisés ;
Services de la réception
L'enregistrement sans contact et le départ sans contact sont disponibles ; Si vous prévoyez d'arriver après 22 h, veuillez contacter l'établissement à l'avance en utilisant les informations figurant sur la confirmation de réservation. Le personnel de la réception accueillera les clients à leur arrivée à l'établissement. Les informations fournies par l'établissement peuvent être traduites à l'aide d'outils de traduction automatique.
Identification
Une pièce d'identité avec photo délivrée par le gouvernement ainsi qu'une carte de crédit, une carte de débit ou un dépôt en espèces peuvent être exigés lors de l'enregistrement pour les frais accessoires ;
Politique concernant les enfants et les lits d'appoint
Des frais pour personne supplémentaire peuvent s'appliquer et varier selon la politique de l'établissement ; Cet établissement dispose d'espaces extérieurs, tels que des balcons, des patios ou des terrasses, qui peuvent ne pas être adaptés aux enfants ; si vous avez des inquiétudes, nous vous recommandons de contacter l'établissement avant votre arrivée pour confirmer qu'il peut vous accueillir dans une chambre appropriée ; Aucun berceau (lit pour bébé) n'est disponible ; Aucun lit d'appoint/lit pliant n'est disponible
Restauration
Prenez un repas dans l'un des 20 restaurants de l'établissement, ou restez au calme et profitez du service en chambre 24h/24. Des collations sont également disponibles dans les 3 cafés/salons de thé. Détendez-vous avec une boisson rafraîchissante au bar de la plage, au bar de la piscine ou dans l'un des 6 bars/salons. Un petit-déjeuner buffet gratuit est servi tous les jours de 7 h à 10 h.
Équipements populaires
Parking
Navette aéroport
Restaurant
Piscine
Chambres non-fumeurs
Service en chambre
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Massage
Spa et centre de bien-être
Salon de coiffure/Beauté
Petit-déjeuner en chambre
Réservé aux adultes
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Parking
Navette aéroport
Parking gratuit
Parking Onsite
Connexion Internet
Wi-fi gratuit
Activités
Piscine
Courts de tennis
Plage privée
Jardin
Parcours de golf (à proximité)
Plage (à proximité)
Piscine extérieure
Evening Entertainment
Pool (Seasonal Outdoor)
Fitness Center (nearby)
Services
Ménage
Salle de banquet
Service de change
Coffre-fort
Laverie
24-Hour Front Desk
Concierge Services