Name: Leonardo Hotel Cheltenham
Address: Gloucester Road, Cheltenham, Gloucestershire (condado), GB
Price range: 85 US$–626 US$ per night
Rating: 8.27

Opiniones de los huéspedes

En el Leonardo Hotel Cheltenham, los viajeros destacan constantemente la amabilidad y la hospitalidad del personal, así como estancias generalmente limpias y cómodas, con una ubicación conveniente fuera del centro de la ciudad que es ideal para conductores y ofrece fácil acceso en autobús o taxi a Cheltenham y Gloucester.

Las habitaciones suelen ser espaciosas y cómodas, pero muchos huéspedes las encuentran incómodamente cálidas debido a la falta de aire acondicionado, y también se mencionan una decoración anticuada o pequeños problemas de ruido. Las instalaciones de ocio, como la piscina, la sauna/vapor y el gimnasio, son populares, aunque el acceso puede ser limitado en horas punta y algunas áreas se ven algo desgastadas. El desayuno recibe elogios frecuentes, mientras que la calidad y la rapidez de la cena son inconsistentes y el estacionamiento en el lugar generalmente conlleva un costo adicional. Espere un servicio amable, instalaciones sólidas y algunos compromisos en cuanto al calor de las habitaciones y la calidad de la restauración.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Las instalaciones de ocio (piscina, sauna/vapor, gimnasio) son un punto fuerte y generalmente se disfrutan. El acceso puede ser limitado o estar cerrado en ocasiones, algunas áreas se ven anticuadas y el estacionamiento en el lugar generalmente conlleva un cargo adicional.

Reseñas de huéspedes relacionadas

8

Thomas

30 ago 2025

·

Se alojó 3 noches

I regularly stay at this hotel and find it meets my needs. Gym is good and the pool is a bonus, whilst it is small and could do with a refurb, nice enough for a quick dip after work. (Gym staff provide locks and towels for hotel guests) On this instance I requested to stay on the ground floor as recent stays in rooms on the first and second floors and they were unbelievably hot. Ground floor room was fine and met my needs perfectly. Bar is well stocked and food options plentiful. Staff always pleasant and welcoming.

10

martin

21 feb 2025

·

Se alojó 1 noche

Lots of parking, perfect location woth regards to the motorway, a very comfortable stay with friendly staff, a nice clean room, nice bathroom, onsite restaurant, great breakfast, excellent gym facilities and pool. All round excellent

8

Barbara

18 ago 2024

·

Se alojó 1 noche

Room was quiet. Weren’t able to use pool when arrived as it was full. Don’t like paying for parking having already paid a lot for hotel

10

Ravinder

8 abr 2025

·

Se alojó 2 noches

Good size room with comfortable beds. Pool and sauna and steam room in good order. Easy for travel to glocester and airport as well Cheltenham

10

Christine

23 oct 2025

·

Se alojó 2 noches

Nice size room for 2 adults and 2 children Excellent breakfast All staff friendly and helpful Lovely pool on site Short distance by taxi or bus to town centre approx 10 minutes.

8

Thomas

27 sept 2025

·

Se alojó 1 noche

I regularly stay at this hotel. Staff are friendly and helpful. Bar area is nice and food menu is good. Pool, rooms and hallways could do with refurb but are ok. Shower curtains feel old fashioned now and plumbing is often noisy. There is also a general lack of AC in rooms and fans are insufficient replacement. In general its fine, hence my regular return. One comment - car park charge of £7per night is extortionate, its not like they lack space.

6

Andy

8 nov 2024

·

Se alojó 1 noche

Last minute booking on route. Thought a swim would be nice but pool closed. Nothing on website so was a disappointment

10

paul

5 sept 2025

·

Se alojó 1 noche

Very clean, very welcoming place, great that they sorted us interconnected rooms, pool and spa were a great addition. Breakfast was amazing too.

10

Namasiku

4 may 2024

·

Se alojó 2 noches

Staff right across were really helpful, with a very welcoming ‘can do’ approach. The health club facilities are very good - steam room, sauna, hot tub, and swimming pool. There is plenty of space in this hotel.

10

Daniel

2 sept 2024

·

Se alojó 1 noche

Just an over night stop en-route to Devon. We arrived around 2100. Have a good dinner and service was great! Room was good. Shame the pool wasn't open in the evening and not in the morning when my daughter wanted to swim (0700-0900). Parking wasn't free either but apart from that, a good stay!

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Limpieza

La mayoría de los huéspedes encuentran el hotel y las habitaciones limpias, y varios señalan estancias impecables. Algunos informaron de fallos ocasionales, como rejillas de ventilación polvorientas, moho o manchas, y olvidos ocasionales por parte del servicio de limpieza.

Reseñas de huéspedes relacionadas

10

Ruth

27 ene 2025

·

Se alojó 1 noche

Lovely hotel. Short distance from the motorway is perfect. Very accomodating staff. Clean, spacious rooms. Excellent breakfast and health club. It was a great stay.

4

Natasha

16 feb 2023

·

Se alojó 1 noche

Good location for exploring Gloucester and Cheltenham. However room not worth the money - mould in the basin and toilet didn’t flush properly.

4

Robert

7 may 2023

·

Se alojó 1 noche

Cleanliness was poor. Air vents covered in dust. Stains all over the carpets

10

Toby

14 may 2025

·

Se alojó 1 noche

The Staff were very friendly at attentive, check in and check out was smooth and simple. The facilities are well maintained, the room was clean and very comfortable and the level of service was excellent.

4

Ian

21 feb 2024

·

Se alojó 2 noches

When I arrived i was given my room key. Went to the room only to find that the key wasnt programmed so had to go back. I got it programmed and went to my room. When i entered the room i was amazed to find a glass on the desk with lipstick on it and one of the towels had been used. I had to check the wardrobe to make sure i hadnt been put in someone elses room. I will admit that the reception staff were good and put me in a different room when i complained. They advertise this as a 4 star hotel i wouldnt give it that many, to be honest with the rooms etc it is just like an expensive Premier Inn.

8

Michael

23 sept 2024

·

Se alojó 4 noches

Good clean and comfortable hotel. Good breakfast Good facilities and staff friendly and helpful.

8

Heather

14 ago 2023

·

Se alojó 2 noches

Nice for a quick stay, bathrooms could do with being cleaned a bit better, residue on the taps.

8

Robert

12 mar 2023

·

Se alojó 1 noche

Clean and straightforward hotel. Especially good for price. Bar was fun.

10

Helen

28 oct 2025

·

Se alojó 2 noches

As always, the room was spotless, the staff amazing and friendly and the atmosphere great.

10

Benjamin

24 ago 2025

·

Se alojó 1 noche

Staff were brilliant and there were nice, clean rooms. A very pleasant stay!

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Habitaciones

Las habitaciones son generalmente cómodas y a menudo espaciosas, pero muchos huéspedes las encuentran muy cálidas debido a la falta de aire acondicionado; los ventiladores y la apertura limitada de las ventanas ofrecen un alivio modesto. Parte de la decoración se siente anticuada, con ruido ocasional o camas con ruedas.

Reseñas de huéspedes relacionadas

10

Susan

16 may 2025

·

Se alojó 1 noche

An overnight stop on our way to Dorset. Perfect place - easy access from the motorway and excellent bus service into the city centre. Room was very comfortable and had everything we needed.

8

Emma

11 may 2024

·

Se alojó 1 noche

Nice hotel No air conditioning Beds on wheels so moved very easy Not many lights in the room

8

Thomas

11 oct 2025

·

Se alojó 1 noche

Staff are always good. I find the rooms dark. In general need of a facelift.

8

Martin

15 feb 2024

·

Se alojó 1 noche

Nice hotel, got upgraded room which was a pleasant surprise and room was clean and well doctorated. Only downside was the pillows which weren’t very comfortable which resulted in a poor nights sleep. Breakfast was also good

8

Karen

29 jul 2024

·

Se alojó 2 noches

It was too near a motor way could hear traffic noise. Room needs updating and bathroom. When you are staying at this hotel you have to pay for parking, no biscuits or water in room.

6

Mark

10 ago 2024

·

Se alojó 1 noche

Hotel is nice enough condition wise. But the rooms were unbearably hot. The window opens an inch and there was a desk fan in the room. Ultimately led to a terrible boiling hot night sleep and it was only 20-21 degrees outside. Not good

6

Chris

11 jul 2025

·

Se alojó 2 noches

Hotel was okay, no air conditioning so room was very hot, had to leave the windows open so was noisy from the traffic. No fridge in the room which would have been nice, also a very basic coffee and tea selection, no water in the room. Also the room could have been cleaner.

2

Philip

5 ago 2024

·

Se alojó 2 noches

The Hotel has a flat roof and the rooms were unbearably hot we did ask for a different room but were told the hotel was fully booked we were provided with a cooler for the room which helped a little but still the room was extremely hot and very uncomfortable for 26 degrees outside to become 38 degrees in the room the staff on the desk were very apologetic and very nice but i am sure they know about this problem with the flat roof would stay there again as great location but not in the summer months.

6

Gordon

9 abr 2025

·

Se alojó 1 noche

Large hotel ample parking, Nice room 126 only issue was room 127 very noisy until 1.30am, not the hotels fault, very thin walls otherwise great

10

Robert

14 feb 2023

·

Se alojó 2 noches

Nice spacious rooms, comfortable beds, good free wifi. Breakfast buffet was great, good choice. Staff very helpful and friendly.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio se elogia con frecuencia por ser amable y servicial en recepción, bar y restaurante. Hay algunos informes de cenas lentas o con poco personal, problemas de comunicación y dificultades ocasionales para contactar con el personal.

Reseñas de huéspedes relacionadas

10

Col

3 may 2025

·

Se alojó 1 noche

Reception staff were friendly and professional. The room (230) was lovely and clean. Lunch in the bar was excellent and once again the staff were friendly. Breakfast was just as pleasant. My only moan is that I dont think residents should have to pay for parking. 9/10 thanks.

2

Oliver

1 ene 2025

·

Se alojó 1 noche

The hotel is not in a great condition, and is starting to show its age. We had extremely noisy neighbors who were up all night, I tried to call down to reception but no one answered, so went down but again no one to be found.

8

Philip

27 oct 2025

·

Se alojó 2 noches

I had made enquiries regarding accessibility to the swimming pool & changing rooms for peace of mind prior to our stay as I have mobility issues but these were unanswered. On checking in we were put on the first floor despite the lift being out of order. We asked how many steps, the answer was just one flight which doesn’t answer the question. And in fact, it turned out to be two flights of stairs. The Bar Grill Restaurant was understaffed on the first night resultung in long waits, no shows & refunds. However, it's a lovely hotel in quiet surroundings. Very clean and nice decor throughout. The room was the same and also comfortable. Good breakfast, good selection a nice food. The big plus point was the staff, very friendly, polite & professional. They made the stay a good one despite the issues which wouldn't stop us returning.

10

Tom

26 ago 2025

·

Se alojó 4 noches

Reception staff Jenny was excellent throughout our stay, very helpful and professional, the room for three was fine and house staff did their job perfectly well. Gabby in the restaurant, where we ate on two nights of our four night stay was very personable and ready to converse with us Overall a very enjoyable stay, thankyou

10

Steven

18 nov 2025

·

Se alojó 1 noche

Great hotel with good facilities. Spacious and clean suite with traditional decor. Breakfast was good with the usual choice of breakfast items. Staff were pleasant and helpful.

8

F W P

27 ago 2025

·

Se alojó 2 noches

The reception staff didnt explain that the 20% discount food and drink coupon given to us does not apply to having breakfast. As a result we had to pay more at the hotel restaurant.

10

Michelle

11 ago 2024

·

Se alojó 1 noche

Fabulous. Great customer service from reception. All very good but made extra special by the wonderful birthday card, treat and decorations. First time we have stayed in a Leonardo hotel and it will now be the first of many ! Thank you

4

Ashmi

29 may 2023

·

Se alojó 2 noches

Overall It was a really disappointing experience staying in Leonardo Hotel Cheltenham. - The service is just terrible. Everything required us to call multiple times to get done, even getting an extra towel. - The second day as we left for our Cotswolds trip we put the clean our room tag outside the door and also mentioned to the Reception that room should be cleaned. We come back 8 hrs later to a dirty room and bathroom. Upon Calling multiple times someone came to just hand us extra towels..and half heartedly made the bed. It was simply unacceptable. - Restaurant has a striped down menu, not enough options.

8

S

22 nov 2025

·

Se alojó 2 noches

Friendly and helpful staff.

6

Linda

13 ago 2025

·

Se alojó 2 noches

Staff very helpfulband apologetic for very slow service when ordering food and drinks.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Ubicación fuera del centro de la ciudad cerca de la M5 con fácil acceso a Cheltenham y Gloucester; los autobuses o taxis cortos llegan al centro. El entorno es generalmente tranquilo, aunque se nota algo de ruido de tráfico cerca de las habitaciones con vistas a la carretera.

Reseñas de huéspedes relacionadas

10

Susan

16 may 2025

·

Se alojó 1 noche

An overnight stop on our way to Dorset. Perfect place - easy access from the motorway and excellent bus service into the city centre. Room was very comfortable and had everything we needed.

8

Hala

20 ene 2024

·

Se alojó 1 noche

Very well located near to Cheltenham and very reasonably priced

10

anthony

22 jul 2025

·

Se alojó 1 noche

Great hotel close to M5, easy access, clean with a great restaurant

8

Paul

19 nov 2023

·

Se alojó 1 noche

Good and convenient location.

10

Christine

23 oct 2025

·

Se alojó 2 noches

Nice size room for 2 adults and 2 children Excellent breakfast All staff friendly and helpful Lovely pool on site Short distance by taxi or bus to town centre approx 10 minutes.

8

Dominic

21 jul 2025

·

Se alojó 1 noche

Last minute decision, really friendly staff, clean and comfy room. Nice pool and spa. great location for Cheltenham or Gloucester. Highly recommended.

8

Karen

29 jul 2024

·

Se alojó 2 noches

It was too near a motor way could hear traffic noise. Room needs updating and bathroom. When you are staying at this hotel you have to pay for parking, no biscuits or water in room.

10

Neil

14 nov 2023

·

Se alojó 1 noche

On the edge of Cheltenham with a good bus service.

10

Lucie

23 jun 2024

·

Se alojó 1 noche

Staff are very attentive friendly and welcoming. Pleasant hotel and excellent value for money. Only downside is this hotel is on outskirts of Cheltenham but only a £12 taxi away from centre, but not suitable if looking for central location to walk from.

8

Scott

23 abr 2025

·

Se alojó 1 noche

Nice hotel easy to find easy to get to pretty close to centre staff are friendly and helpful

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno es ampliamente apreciado por su variedad y calidad. La cena y el servicio de bar pueden ser lentos con platos limitados o inconsistentes a veces.

Reseñas de huéspedes relacionadas

10

Simon

25 feb 2024

·

Se alojó 1 noche

Very pleasant bar area, great gym & spa leisure facilities, breakfast in the restaurant was well served.

4

Neil

19 abr 2025

·

Se alojó 1 noche

A tired hotel, dreadfully understaffed, with a breakfast offering that could only be described as calamitous at best, woeful at worst. Giving an old hotel a fancy new red sign only goes to paper over the obvious cracks that are ruining a once lovely hotel. Genuinely never again.

10

Steven

18 nov 2025

·

Se alojó 1 noche

Great hotel with good facilities. Spacious and clean suite with traditional decor. Breakfast was good with the usual choice of breakfast items. Staff were pleasant and helpful.

6

Christopher

2 nov 2024

·

Se alojó 1 noche

Hotel was nice, staff polite front of house looks great and welcoming Dinner AVOID - over priced, pricing not clear on menu. Some items on kids menu, not suitable for young children. £5 for corn on the cob side that read as if it was included in the kids meal, mushy and chargrilled so not palatable. Breakfast Nice - although at busy periods not all items avaliable. Appear kitchen could not keep up. Room Nice room, clean tidy, everything you need, bed a bit hard for us though. Pool - nice that its available but wouldn't recomend. Water was cloudy and uninviting.

6

Jack

28 oct 2025

·

Se alojó 1 noche

Check in and check out was great, staff very polite. Dinner - very poor and expensive Breakfast - opened late but good choice Room - basic, bad shower and bathroom fan stayed on all night with no off switch so poor sleep.

8

Helen

9 ene 2023

·

Se alojó 6 noches

The hotel is very clean and their code of sustainability and cleanliness is very clear and worked to every day. The staff were all very helpful. The pool area was again very well kept and clean. The only problem I have is that they use hot plates to keep breakfast warm and this dries out the food very quickly. The eggs were a disaster.

6

Roger

28 jun 2025

·

Se alojó 1 noche

Property was great, but unfortunately the restaurant seemed to be having a bad evening. It was very slow (approx 1 hr wait for food) and one dish was terrible. It was supposed to be a curry but I think they didn’t have it so they gave us what looked like frozen veg heated up with some spice mixed through it. They didn’t charge us for this dish later when we paid, but it spoiled our dinner for sure. The kitchen should have owned up to not having it rather than making up something else which wasn’t even close to being what was described on the menu.

6

Kevin

25 oct 2025

·

Se alojó 1 noche

Staff etc and room were all good. I think the quality of the food leaves a bit to be desired. I went to dinner for 19:30 hours so early. They had run out of a number of dishes. Ehat kind of establishment does not have enough food in for a Friday evening. Very poor

8

Sheena

26 ene 2023

·

Se alojó 2 noches

The hotel itself is very good. The breakfast needs to be improved on. Eggs replenished regular as fried eggs look plastic over cooked. This is the only hotel I have stayed in that does not offer a choice of coffees, cappuccino, lattes with breakfast. Unless you pay extra. Rates are such that these choices should be available.and included with breakfasts.

6

Linda

13 ago 2025

·

Se alojó 2 noches

Staff very helpfulband apologetic for very slow service when ordering food and drinks.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	101 US$
febrero	110 US$
marzo	174 US$
abril	114 US$
mayo	119 US$
junio	126 US$
julio	118 US$
agosto	112 US$
septiembre	134 US$
octubre	113 US$
noviembre	128 US$
diciembre	123 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $194	21 $153	22 $104	23 $138	24 $161
25 $85	26 $96	27 $194	28 $116	29 $96	30 $96	31 $111

DO	LU	MA	MI	JU	VI	SA
1 $87	2 $106	3 $140	4 $140	5 $96	6 $96	7 $153
8 $90	9 $117	10 $192	11 $140	12 $179	13 $626	14 $270
15 $93	16 $116	17 $157	18 $152	19	20 $353	21 $140
22 $89	23 $116	24 $181	25 $163	26 $117	27 $210	28 $172
29 $91	30 $116

Leonardo Hotel Cheltenham

Precios para Leonardo Hotel Cheltenham

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación estándar con 2 camas individuales

Habitación doble superior

Habitación

Suite

Habitación estándar (Double and Single)

Reseñas de los huéspedes sobre Leonardo Hotel Cheltenham

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas