Hotel du Vin Cheltenham
205 US$
/ noche
Promedio para septiembre
Selecciona fechas para ver precios y disponibilidad
205 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Hotel du Vin Cheltenham, los precios por noche son de 141 US$ de media en el mes más barato (enero) y de 270 US$ en el mes más caro (marzo), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 141 US$ |
| febrero | 141 US$ |
| marzo | 270 US$ |
| abril | 172 US$ |
| mayo | 190 US$ |
| junio | 188 US$ |
| julio | 176 US$ |
| agosto | 158 US$ |
| septiembre | 205 US$ |
| octubre | 178 US$ |
| noviembre | 179 US$ |
| diciembre | 178 US$ |
E
F
M
A
M
J
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sept · 205 US$
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N
D
Más caro: marzo (aprox. 270 US$)
Más barato: enero (aprox. 141 US$)
Acerca de esta propiedad
Con una terraza y jardín donde descansar y comodidades como conexión a Internet wifi gratis, ¡no te faltará de nada! Encontrarás además servicios de conserjería, servicio de celebración de bodas y un salón de eventos.
Servicios
Con una terraza y jardín donde descansar y comodidades como conexión a Internet wifi gratis, ¡no te faltará de nada! Encontrarás además servicios de conserjería, servicio de celebración de bodas y un salón de eventos.
Servicios empresariales
Tendrás tintorería, un servicio de recepción las 24 horas y consigna de equipaje a tu disposición. ¿Estás organizando un evento en Cheltenham? En este hotel tienes a tu disposición 102 metros cuadrados de espacio con zona para conferencias y salas de reuniones. Hay un aparcamiento sin asistencia (de pago) disponible.
Comida
Bistro du Vin, un restaurante especializado en cocina británica, te lo pone fácil para almorzar o cenar, aunque también puedes aprovechar el servicio de habitaciones las 24 horas. Qué mejor forma de acabar el día que con una bebida en el bar o lounge. El desayuno completo, con un coste adicional, se ofrece de lunes a viernes de 07:00 a 10:00, mientras que los fines de semana el horario es de 08:00 a 11:00.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 49 habitaciones con aire acondicionado y televisión de pantalla plana. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por satélite. El baño privado con bañera o ducha está provisto de artículos de higiene personal gratuitos y secadores de pelo. Entre las comodidades, se incluyen escritorio, cafetera y tetera y teléfono.
Ubicación
Si decides alojarte en Hotel du Vin & Bistro Cheltenham, disfrutarás de una fantástica ubicación en el centro de Cheltenham, a apenas cinco minutos en coche de Hipódromo de Cheltenham y Parabola Arts Centre. Además, este hotel se encuentra a 0,4 km de Jardines imperiales y a 0,6 km de Paseo The Promenade.
Qué hay cerca
Parabola Arts Centre(0.1 millas)
Paseo The Promenade(0.2 millas)
Jardines imperiales(0.2 millas)
Estatua de Edward Wilson(0.2 millas)
Ayuntamiento de Cheltenham(0.3 millas)
The Brewery Quarter(0.4 millas)
Teatro Everyman(0.4 millas)
Cheltenham Art Gallery and Museum(0.4 millas)
Teatro Cheltenham Playhouse(0.5 millas)
High Street(0.5 millas)
Cineworld Cheltenham(0.5 millas)
Hospital General Cheltenham(0.8 millas)
Universidad de Gloucestershire(0.8 millas)
Holst Birthplace Museum(0.8 millas)
Parque Pittville(1 millas)
El aeropuerto más práctico para llegar a Hotel du Vin & Bistro Cheltenham se encuentra en Aeropuerto de Birmingham (BHX)(56.9 millas)
Aparcamiento
Restaurante
Habitaciones para no fumadores
Servicio de habitaciones
Servicio de tintorería
Servicio de limpieza
Ubicación
Parabola Road, Cheltenham, Inglaterra, Reino Unido
Parabola Arts Centre (0.1 millas)
Paseo The Promenade (0.2 millas)
Jardines imperiales (0.2 millas)
Estatua de Edward Wilson (0.2 millas)
Ayuntamiento de Cheltenham (0.3 millas)
The Brewery Quarter (0.4 millas)
Reseñas de los huéspedes
8.4
Muy bueno
Basado en 1068 comentarios verificados
¿Quién se queda aquí?
Trabajo
30%
Pareja
47%
Familia
14%
Grupo
4%
Solo/a
3%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En las reseñas, Hotel du Vin Cheltenham es elogiado por su personal amable y atento, sus habitaciones espaciosas y cómodas con baños destacados, y su ubicación céntrica pero tranquila cerca de Montpellier y el centro de la ciudad, lo que lo hace conveniente para ir de compras, comer y explorar.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En las reseñas, Hotel du Vin Cheltenham es elogiado por su personal amable y atento, sus habitaciones espaciosas y cómodas con baños destacados, y su ubicación céntrica pero tranquila cerca de Montpellier y el centro de la ciudad, lo que lo hace conveniente para ir de compras, comer y explorar.
Varios informes señalan frustraciones con las instalaciones y el mantenimiento, incluyendo fallas frecuentes en los ascensores, aparcamiento de pago limitado y renovaciones u obras ocasionales. Los comentarios sobre la limpieza son variados: muchos encuentran las habitaciones impecables, mientras que comentarios recurrentes mencionan juntas de ducha mohosas y la necesidad de una limpieza más profunda en algunos baños y pasillos. La experiencia gastronómica es inconsistente: el desayuno suele ser excelente, pero puede ser caótico o decepcionante, y la disponibilidad para la cena puede ser limitada durante eventos con menús restringidos y suplementos adicionales. Espere una estancia con encanto, un servicio sólido y una excelente ubicación, pero compruebe las características específicas de la habitación y sus planes de comidas.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Se agradece el bar/restaurante y la conexión Wi-Fi en las instalaciones, pero las reseñas mencionan repetidamente fallas en los ascensores, aparcamiento de pago limitado y algunas interrupciones por renovaciones o áreas exteriores descuidadas.
Reseñas de huéspedes relacionadas
10
Alan
21 jul 2025
·
Se alojó 1 noche
I have stayed in this hotel a number of times and every time is better than the last. I didn’t give a full 5 star rating this time as the lift was not working. Apart from that everything and everyone was 5 star and I definitely recommend anyone visiting Cheltenham to stay at the Hotel du Vin
I have stayed in this hotel a number of times and every time is better than the last. I didn’t give a full 5 star rating this time as the lift was not working. Apart from that everything and everyone was 5 star and I definitely recommend anyone visiting Cheltenham to stay at the Hotel du Vin
10
Helen
22 feb 2024
·
Se alojó 1 noche
Warm welcome from reception on arrival. We parked in the rear car park for £10 extra. The hotel is huge with a warren of corridors. We were a party of 3, myself & my husband and we were travelling with our grown-up son. I had booked two ‘classic’ rooms therefore it was slightly odd to get our rooms only to discover that my son had been allocated the room with the super king bed and we got given a room with a standard double bed! Luckily we swapped. Just something to be aware of! Rooms had recently been decorated to high standard. The beds were super comfy and whilst the bathroom was rather small it ticked all the boxes for what we needed for a one night stay. We had booked an inclusive breakfast rate which offered good value for money. Good continental selection, help yourself, and then a menu was offered with one hot dish per person. The hot breakfast was very nice too. Overall a great stay at a great price.
Warm welcome from reception on arrival. We parked in the rear car park for £10 extra. The hotel is huge with a warren of corridors. We were a party of 3, myself & my husband and we were travelling with our grown-up son. I had booked two ‘classic’ rooms therefore it was slightly odd to get our rooms only to discover that my son had been allocated the room with the super king bed and we got given a room with a standard double bed! Luckily we swapped. Just something to be aware of! Rooms had recently been decorated to high standard. The beds were super comfy and whilst the bathroom was rather small it ticked all the boxes for what we needed for a one night stay. We had booked an inclusive breakfast rate which offered good value for money. Good continental selection, help yourself, and then a menu was offered with one hot dish per person. The hot breakfast was very nice too. Overall a great stay at a great price.
8
karl
23 ene 2025
·
Se alojó 1 noche
Typical HDV property so you know what to expect and centrally located Bar/restaurant was a little soulless when we stayed but it was a Monday night. Menu was good and steak special good value Nice rooms but be careful if you don’t like ground floor. We had one of the “best” rooms. But windows faced to the front car park. I would ask higher floor next time
Typical HDV property so you know what to expect and centrally located Bar/restaurant was a little soulless when we stayed but it was a Monday night. Menu was good and steak special good value Nice rooms but be careful if you don’t like ground floor. We had one of the “best” rooms. But windows faced to the front car park. I would ask higher floor next time
6
Deborah
5 sept 2023
·
Se alojó 1 noche
This is a hotel that is relying on former glory. The room was a little tired, although very clean. A lot of the services that Hotel du Vin provided prior to covid haven’t really returned - nothing in the mini bar, for example. The bar closed at 9.45 without any communication from the staff even though we were sitting having a drink.
This is a hotel that is relying on former glory. The room was a little tired, although very clean. A lot of the services that Hotel du Vin provided prior to covid haven’t really returned - nothing in the mini bar, for example. The bar closed at 9.45 without any communication from the staff even though we were sitting having a drink.
8
Neville
4 sept 2024
·
Se alojó 2 noches
Room and breakfast fantastic but case lift not working. Unable to access outdoor space behind hotel - all closed off.
Room and breakfast fantastic but case lift not working. Unable to access outdoor space behind hotel - all closed off.
8
Roderick
15 feb 2023
·
Se alojó 1 noche
Comfortable hotel with great ambience. Room was spacious and well-appointed. Staff were friendly and helpful. Breakfast was very good. Only issue was paying £10 to park on the road outside the hotel.
Comfortable hotel with great ambience. Room was spacious and well-appointed. Staff were friendly and helpful. Breakfast was very good. Only issue was paying £10 to park on the road outside the hotel.
8
Helen
6 ago 2024
·
Se alojó 1 noche
The hotel overall was very good, and staff were generally very helpful. Although scope for little improvements. We took a late breakfast for practical reasons and whilst we were down for around 9:30, approaching 10, things were being cleared away and coffee saucers for eg not replenished. The room was spotless and as per photos. Bathroom was exceptional. But the garden and seating area didn’t look at all cared for and the tables were not cleaned for the duration of our visit.
The hotel overall was very good, and staff were generally very helpful. Although scope for little improvements. We took a late breakfast for practical reasons and whilst we were down for around 9:30, approaching 10, things were being cleared away and coffee saucers for eg not replenished. The room was spotless and as per photos. Bathroom was exceptional. But the garden and seating area didn’t look at all cared for and the tables were not cleaned for the duration of our visit.
8
Moira
26 nov 2025
·
Se alojó 1 noche
In general a very nice place to stay. We have stayed here several times before. It is a treat to stay at this hotel. However on this particular occasion we experienced a few maintenance issues. We were given a very pretty room but a little later discovered the TV did not work. The team were helpful but could not fix this so suggested moving to another room which we accepted.This room was initially cold but later warmed up. Unfortunately in the new room the kettle did not work so was replaced by the team. It is also worth noting that the hotel lift was not functioning. This remains a very nice place to stay with helpful staff but a little more attention to maintenance issues. The issues we experienced did not make for a relaxing experience and we have never before had any issues at this hotel. We enjoyed the breakfast and good WiFi.
In general a very nice place to stay. We have stayed here several times before. It is a treat to stay at this hotel. However on this particular occasion we experienced a few maintenance issues. We were given a very pretty room but a little later discovered the TV did not work. The team were helpful but could not fix this so suggested moving to another room which we accepted.This room was initially cold but later warmed up. Unfortunately in the new room the kettle did not work so was replaced by the team. It is also worth noting that the hotel lift was not functioning. This remains a very nice place to stay with helpful staff but a little more attention to maintenance issues. The issues we experienced did not make for a relaxing experience and we have never before had any issues at this hotel. We enjoyed the breakfast and good WiFi.
4
Keith
24 ago 2025
·
Se alojó 1 noche
Check in was slow because people were being shown to their rooms and it was not until a young woman came out of a back office that we were welcomed. Unfortunately the lift was not working so as a 78 year old man I had to carry our suitcase up to the second floor. Not good! The room was clean and all that we needed, the bathroom was large with a big shower and very hot water, but it was dark so putting contact lenses in was a challenge. Our stay was on a Saturday and the hotel was being used by family groups and so it was quite noisy in the public areas. There is little parking space and the bays are quite narrow. Dinner and breakfast were fine.
Check in was slow because people were being shown to their rooms and it was not until a young woman came out of a back office that we were welcomed. Unfortunately the lift was not working so as a 78 year old man I had to carry our suitcase up to the second floor. Not good! The room was clean and all that we needed, the bathroom was large with a big shower and very hot water, but it was dark so putting contact lenses in was a challenge. Our stay was on a Saturday and the hotel was being used by family groups and so it was quite noisy in the public areas. There is little parking space and the bays are quite narrow. Dinner and breakfast were fine.
6
Juliet
11 ago 2025
·
Se alojó 1 noche
Quick and friendly check in, bedroom spacious and well appointed - including an iron. Bar service and ambiences amass very good , what key it down was the chaotic breakfast with no tables ready, poor service and explanation / greeting. Stay was also let down by building work Banging starting at 9 am on a Sunday !!
Quick and friendly check in, bedroom spacious and well appointed - including an iron. Bar service and ambiences amass very good , what key it down was the chaotic breakfast with no tables ready, poor service and explanation / greeting. Stay was also let down by building work Banging starting at 9 am on a Sunday !!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes describen las habitaciones como limpias o impecables, sin embargo, varias reseñas mencionan juntas de ducha mohosas y áreas que se ven desgastadas o necesitan una limpieza más profunda.
Reseñas de huéspedes relacionadas
6
Janice
5 dic 2022
·
Se alojó 1 noche
Booked a standard room which cost over £200. The room was on the whole clean but the bathroom was i would say not up to standard of what you would expect! The shower screen had mould along the bottom. All taps and plug holes had a build up of scale which was black! Also found three long dark hairs in the bath an the door handle was broken! Have stayed in much nicer hotels and paid less!!
Booked a standard room which cost over £200. The room was on the whole clean but the bathroom was i would say not up to standard of what you would expect! The shower screen had mould along the bottom. All taps and plug holes had a build up of scale which was black! Also found three long dark hairs in the bath an the door handle was broken! Have stayed in much nicer hotels and paid less!!
10
Casper
29 ene 2025
·
Se alojó 1 noche
Beautiful and clean room. Excellent space and we really enjoyed our stay. The staff were helpful and friendly.
Beautiful and clean room. Excellent space and we really enjoyed our stay. The staff were helpful and friendly.
8
Jacqueline
21 oct 2024
·
Se alojó 1 noche
The receptionist was very friendly and helpful. and gave us a warm welcome. The et seemed a little short staffed, and U gad ti ask for my coffee ti be changed ad it was lukewarm due ti a faulty machine. The waiter was very obliging and they then made it by hand which was far better than by machine, The bedroom was clean and comfortable. My only criticism, and thus has happened before, is that the seals un the shower room need to be either cleaned or changed in a regular basis as they are mouldy and therefore not very hygienic. Pkease see picture. The other criticism is no shower cap or body lotion are included in the price if the room which was £220.00 for one nights stay
The receptionist was very friendly and helpful. and gave us a warm welcome. The et seemed a little short staffed, and U gad ti ask for my coffee ti be changed ad it was lukewarm due ti a faulty machine. The waiter was very obliging and they then made it by hand which was far better than by machine, The bedroom was clean and comfortable. My only criticism, and thus has happened before, is that the seals un the shower room need to be either cleaned or changed in a regular basis as they are mouldy and therefore not very hygienic. Pkease see picture. The other criticism is no shower cap or body lotion are included in the price if the room which was £220.00 for one nights stay
10
Anthony
20 ago 2023
·
Se alojó 1 noche
A lovely hotel situated close to the centre of Cheltenham. The staff were all extremely friendly and welcoming. There was some refurbishment work going on in the hotel but this wasn’t detrimental to our stay in any way with it being well managed. Parking is limited but £10 for on-street parking outside was fair and convenient. The room was well presented and clean. A very enjoyable stay.
A lovely hotel situated close to the centre of Cheltenham. The staff were all extremely friendly and welcoming. There was some refurbishment work going on in the hotel but this wasn’t detrimental to our stay in any way with it being well managed. Parking is limited but £10 for on-street parking outside was fair and convenient. The room was well presented and clean. A very enjoyable stay.
4
Mark
16 feb 2023
·
Se alojó 1 noche
Property is looking very tired. Room needs deep clean and refurb. Reception staff on check in and departure very disinterested. No greeting or information, no thanks on departure. Stayed many times in Hotel du Vin but not again.
Property is looking very tired. Room needs deep clean and refurb. Reception staff on check in and departure very disinterested. No greeting or information, no thanks on departure. Stayed many times in Hotel du Vin but not again.
6
Jacqueline
19 ago 2024
·
Se alojó 1 noche
Staff were friendly and obliging. However, the lighting in the bedroom did not work due to an over loaded dimmer.This has also happened on a previous stay to this hotel The breakfast was disappointing. Firstly cold coffee from the machine. Wrong order delivered, then had to wait for correct order which when served was overcooked, very small, anaemic looking boiled eggs accompanied by cold dried toast. The shower seal in the bathroom needed to be cleaned as there was mould. This was also evident in our last stay in this hotel. This am a shame, as these points could easily be rectified and really let the hotel down. I mentioned this through tour one night stay, and to the receptionist on checkout . The receptionist was very pleasant and apologetic and deducted the cost of car parking as compensation. We have stayed at this hotel on numerous occasions over the past 8 years, and do feel that standards have slipped, although prices have risen .
Staff were friendly and obliging. However, the lighting in the bedroom did not work due to an over loaded dimmer.This has also happened on a previous stay to this hotel The breakfast was disappointing. Firstly cold coffee from the machine. Wrong order delivered, then had to wait for correct order which when served was overcooked, very small, anaemic looking boiled eggs accompanied by cold dried toast. The shower seal in the bathroom needed to be cleaned as there was mould. This was also evident in our last stay in this hotel. This am a shame, as these points could easily be rectified and really let the hotel down. I mentioned this through tour one night stay, and to the receptionist on checkout . The receptionist was very pleasant and apologetic and deducted the cost of car parking as compensation. We have stayed at this hotel on numerous occasions over the past 8 years, and do feel that standards have slipped, although prices have risen .
2
Ali
7 jul 2025
·
Se alojó 5 noches
What has happened to this place? I have stayed in this hotel several times, but this will be my last. The place is so dirty. Short staffed. I feel bad for the employees. The people who check you in also deliver your luggage, provide room service, and serve at the bar.
What has happened to this place? I have stayed in this hotel several times, but this will be my last. The place is so dirty. Short staffed. I feel bad for the employees. The people who check you in also deliver your luggage, provide room service, and serve at the bar.
10
Martine
6 dic 2025
·
Se alojó 1 noche
The room was lovely, really nice and clean. The staff were fantastic. Especially as they rang me to say I left my EpiPens behind (I didn’t get the message until I was home sadly) but they were super prompt to let me know. On checking in the lady (can’t remember her name) went “oooh I’m meant to be going home, but I can check you in” my friend was being booked in at the same time.
The room was lovely, really nice and clean. The staff were fantastic. Especially as they rang me to say I left my EpiPens behind (I didn’t get the message until I was home sadly) but they were super prompt to let me know. On checking in the lady (can’t remember her name) went “oooh I’m meant to be going home, but I can check you in” my friend was being booked in at the same time.
6
Jacqueline
19 ago 2024
·
Se alojó 1 noche
Staff were friendly and obliging. However, the lighting in the bedroom did not work due to an over loaded dimmer.This has also happened on a previous stay to this hotel The breakfast was disappointing. Firstly cold coffee from the machine. Wrong order delivered, then had to wait for correct order which when served was overcooked, very small, anaemic looking boiled eggs accompanied by cold dried toast. The shower seal in the bathroom needed to be cleaned as there was mould. This was also evident in our last stay in this hotel. This am a shame, as these points could easily be rectified and really let the hotel down. I mentioned this throughout our one night stay, and to the receptionist on checkout . The receptionist was very pleasant and apologetic and deducted the cost of car parking as compensation. We have stayed at this hotel on numerous occasions over the past 8 years, and do feel that standards have slipped, although prices have risen .
Staff were friendly and obliging. However, the lighting in the bedroom did not work due to an over loaded dimmer.This has also happened on a previous stay to this hotel The breakfast was disappointing. Firstly cold coffee from the machine. Wrong order delivered, then had to wait for correct order which when served was overcooked, very small, anaemic looking boiled eggs accompanied by cold dried toast. The shower seal in the bathroom needed to be cleaned as there was mould. This was also evident in our last stay in this hotel. This am a shame, as these points could easily be rectified and really let the hotel down. I mentioned this throughout our one night stay, and to the receptionist on checkout . The receptionist was very pleasant and apologetic and deducted the cost of car parking as compensation. We have stayed at this hotel on numerous occasions over the past 8 years, and do feel that standards have slipped, although prices have risen .
6
Jason
29 abr 2023
·
Se alojó 1 noche
Second time staying here and both the times the room cleanliness was unacceptable. There were dust layers caked on hard surfaces and liquid stains that haven't been wiped clean in a long time.
Second time staying here and both the times the room cleanliness was unacceptable. There were dust layers caked on hard surfaces and liquid stains that haven't been wiped clean in a long time.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
A los huéspedes les gustan las habitaciones espaciosas y cómodas y los grandes baños; algunas unidades tienen bañeras en las habitaciones. Los problemas incluyen iluminación tenue, problemas con el aire acondicionado o ruido, distribuciones incómodas en escaleras y ocasionales problemas de mantenimiento o seguridad.
Reseñas de huéspedes relacionadas
10
Denise
10 mar 2025
·
Se alojó 1 noche
The hotel was lovely and the staff were extremely helpful. Booked a junior suite which was well worth it and it was a great room. You won’t be disappointed. Lots of space and very comfortable. Great location too, only 10 minute walk to the shops and restaurants. The restaurant in the hotel was also really good.
The hotel was lovely and the staff were extremely helpful. Booked a junior suite which was well worth it and it was a great room. You won’t be disappointed. Lots of space and very comfortable. Great location too, only 10 minute walk to the shops and restaurants. The restaurant in the hotel was also really good.
6
Shaun
10 ene 2023
·
Se alojó 2 noches
Lovely hotel and room. Bathroom window didn’t lock and had access from outside. This was brought up immediately but was not rectified. Service at dinner dreadful but breakfast service really good and all food outstanding. If these issues were addressed, it would have been top marks.
Lovely hotel and room. Bathroom window didn’t lock and had access from outside. This was brought up immediately but was not rectified. Service at dinner dreadful but breakfast service really good and all food outstanding. If these issues were addressed, it would have been top marks.
10
Paulette
13 jul 2025
·
Se alojó 1 noche
Our room was amazing! A large, beautifully decorated room with his and hers stand-alone baths! And a large walk in shower. Would definitely recommend. We hope to go back.
Our room was amazing! A large, beautifully decorated room with his and hers stand-alone baths! And a large walk in shower. Would definitely recommend. We hope to go back.
8
Lisa
14 ago 2025
·
Se alojó 1 noche
Stayed here a few times now. Rooms nicely decorated and comfortable. We were upgraded to a better room free of charge which was a lovely surprise. Check in staff member was friendly and efficient. The only negative was the air conditioning temperature it the room could have been colder. The air con unit was struggling with the really warm temperatures and couldn't go any cooler. However, we still slept well so it was fine. Montpellier is a lovely area with lots of restaurants and bars nearby.
Stayed here a few times now. Rooms nicely decorated and comfortable. We were upgraded to a better room free of charge which was a lovely surprise. Check in staff member was friendly and efficient. The only negative was the air conditioning temperature it the room could have been colder. The air con unit was struggling with the really warm temperatures and couldn't go any cooler. However, we still slept well so it was fine. Montpellier is a lovely area with lots of restaurants and bars nearby.
10
Matt
10 nov 2025
·
Se alojó 1 noche
Clean, comfortable, massive room. Huge bathroom and enormous shower! Well stocked mini bar. Very helpful receptionists on check in and leaving.
Clean, comfortable, massive room. Huge bathroom and enormous shower! Well stocked mini bar. Very helpful receptionists on check in and leaving.
8
Nick
14 dic 2024
·
Se alojó 1 noche
Excellent service, great location and very smart bar/restaurant area. Room was quiet but lights difficult to turn on (dodgy switches) and ac/heating didn't work despite prompt attention from the staff. Overall, great short stay, just need to take care which room!
Excellent service, great location and very smart bar/restaurant area. Room was quiet but lights difficult to turn on (dodgy switches) and ac/heating didn't work despite prompt attention from the staff. Overall, great short stay, just need to take care which room!
8
Brian
17 ago 2024
·
Se alojó 1 noche
Well located but expensive. The “deluxe” room was not. Did not like having a bath in the same area as the bed - it should be in the bathroom - personally I would have preferred a sofa to relax on.
Well located but expensive. The “deluxe” room was not. Did not like having a bath in the same area as the bed - it should be in the bathroom - personally I would have preferred a sofa to relax on.
10
Alex
16 sept 2025
·
Se alojó 1 noche
Lovely clean room. Helpful and friendly staff. Shame the air conditioning unit was noisy and kicked in at 5am
Lovely clean room. Helpful and friendly staff. Shame the air conditioning unit was noisy and kicked in at 5am
2
Mem
12 sept 2023
·
I'm sorry but my experience wasnt a good one. The room ( Villia Maria ) was at the very back and top of the hotel in the attic with slanted ceilings ( I felt hidden away ) and had no working air conditioning..after a very hard day this was not what i needed..an absolute furnace.. I picked the hotel based on its brand reputation and it was far from the cheapest in Cheltenham and it badly disappointed..Albeit I only booked a classic room but i would have expected it to be clean, with upto date furnishings ( everything was a bit chipped and battered) and to have working air-condition.. these things are the basics.. the staff knew about the problem but hadn't fixed it. The building itself is beautiful but the hotel rooms are awkwardly located through a labyrinth of staircases..at a few points you have to go up stairs just to then go down again and up again... Far from relaxing and a complete let down.. I enquired about room upgrades as I was so unhappy and uncomfortable ( at whatever cost ) and was offered nothing. As an ex travel agent of 15 years I know quality and an excellent experience when I see it.. and this just wasnt...
I'm sorry but my experience wasnt a good one. The room ( Villia Maria ) was at the very back and top of the hotel in the attic with slanted ceilings ( I felt hidden away ) and had no working air conditioning..after a very hard day this was not what i needed..an absolute furnace.. I picked the hotel based on its brand reputation and it was far from the cheapest in Cheltenham and it badly disappointed..Albeit I only booked a classic room but i would have expected it to be clean, with upto date furnishings ( everything was a bit chipped and battered) and to have working air-condition.. these things are the basics.. the staff knew about the problem but hadn't fixed it. The building itself is beautiful but the hotel rooms are awkwardly located through a labyrinth of staircases..at a few points you have to go up stairs just to then go down again and up again... Far from relaxing and a complete let down.. I enquired about room upgrades as I was so unhappy and uncomfortable ( at whatever cost ) and was offered nothing. As an ex travel agent of 15 years I know quality and an excellent experience when I see it.. and this just wasnt...
8
Janice
28 jul 2024
·
Se alojó 1 noche
The decor in this hotel is traditional and very tasteful. The room was a good size. The odd things is that there is a bathtub in the bedroom, in front of the window. Why I don't know as there is a very good sized shower area in the bathroom. There was an expresso machine, and a kettle for tea/coffee, and biscuits and chocolate. Very nice. I only wish the lighting was better, in the bathroom and by a mirror (for applying makeup). Also I wish there had been a sheet --the duvet is nice but in summer it was too much, but there was no light coverlet or sheet. There were many electrical outlets which was much appreciated.
The decor in this hotel is traditional and very tasteful. The room was a good size. The odd things is that there is a bathtub in the bedroom, in front of the window. Why I don't know as there is a very good sized shower area in the bathroom. There was an expresso machine, and a kettle for tea/coffee, and biscuits and chocolate. Very nice. I only wish the lighting was better, in the bathroom and by a mirror (for applying makeup). Also I wish there had been a sheet --the duvet is nice but in summer it was too much, but there was no light coverlet or sheet. There were many electrical outlets which was much appreciated.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal es elogiado con frecuencia por su amabilidad, proactividad y ayuda, con personas destacadas en recepción y en el restaurante. Las quejas recurrentes involucran la inflexibilidad con las reservas, errores de facturación y un servicio de desayuno caótico o lento.
Reseñas de huéspedes relacionadas
6
Michael
5 dic 2022
·
Se alojó 2 noches
A very disappointing stay, especially having selected this property due to the reviews. The whole time we felt that we were being extracted for money. Upon checking in, there was no mention that the parking was payable until charged £20.00 upon checkout. Ordered two double G&T's at the bar, was charged £30.80! Seems somewhat extravagant. The receptionist mentioned a sustainable programme where they would not clean the room in return for any drink in the bar, only to find out it was limited options. Food and drink that was not ordered by us was placed on our bill. When talking to staff, they all said 'that is the Hotel du Vin way' so I can only assume that it is a regular occurrence. Check-out time was 11am yet the cleaners were banging constantly on the door at 09.20. My suggestion would be to stay elsewhere in Cheltenham which is a real shame because it could have been so good as the location is amazing.
A very disappointing stay, especially having selected this property due to the reviews. The whole time we felt that we were being extracted for money. Upon checking in, there was no mention that the parking was payable until charged £20.00 upon checkout. Ordered two double G&T's at the bar, was charged £30.80! Seems somewhat extravagant. The receptionist mentioned a sustainable programme where they would not clean the room in return for any drink in the bar, only to find out it was limited options. Food and drink that was not ordered by us was placed on our bill. When talking to staff, they all said 'that is the Hotel du Vin way' so I can only assume that it is a regular occurrence. Check-out time was 11am yet the cleaners were banging constantly on the door at 09.20. My suggestion would be to stay elsewhere in Cheltenham which is a real shame because it could have been so good as the location is amazing.
10
Sally
8 nov 2025
·
Se alojó 1 noche
The staff were excellent and the breakfast was excellent. However, the corridors looked a bit tired, needs a repaint and new carpet. My room was very comfortable, and based on staff, food and location I would stay again.
The staff were excellent and the breakfast was excellent. However, the corridors looked a bit tired, needs a repaint and new carpet. My room was very comfortable, and based on staff, food and location I would stay again.
4
Mark
16 feb 2023
·
Se alojó 1 noche
Property is looking very tired. Room needs deep clean and refurb. Reception staff on check in and departure very disinterested. No greeting or information, no thanks on departure. Stayed many times in Hotel du Vin but not again.
Property is looking very tired. Room needs deep clean and refurb. Reception staff on check in and departure very disinterested. No greeting or information, no thanks on departure. Stayed many times in Hotel du Vin but not again.
6
Russell
13 sept 2025
·
Se alojó 1 noche
A disappointing stay at HDV Cheltenham due to poor customer service. We were told 24 hours before our stay that, even as residential guests, we couldn’t get a table in the restaurant until late in the evening as it was full. 24 hours later they managed to “fit us in” at 6pm. The restaurant was barely 30% full when we arrived and remained that way until we left around 8pm - so quite why we were told tables weren’t available, I don’t know. They must lose so many bookings through incompetence. The following morning, we were told we didn’t have late check out but could pay £15 for it - even though it was included in the specific package we booked, so I had to go to reception and prove it was included. No apology for their error or disputing that I had it included. So much for a relaxing lie in. Finally, when I checked out, I was presented with a massive bill for a load of drinks that had been charged to my room by guests of the private event that was taking place the night before - even though I was clearly not part of the private event and specifically asked not to have a credit allowance on my account and to pay as I go. Why such a large amount of drinks were even allowed to be added to my room I don’t know and, again, no apology for their mistake. Not the kind of customer service you expect at HDV. More like Fawlty Towers. We wouldn’t stay here again when other better options are available.
A disappointing stay at HDV Cheltenham due to poor customer service. We were told 24 hours before our stay that, even as residential guests, we couldn’t get a table in the restaurant until late in the evening as it was full. 24 hours later they managed to “fit us in” at 6pm. The restaurant was barely 30% full when we arrived and remained that way until we left around 8pm - so quite why we were told tables weren’t available, I don’t know. They must lose so many bookings through incompetence. The following morning, we were told we didn’t have late check out but could pay £15 for it - even though it was included in the specific package we booked, so I had to go to reception and prove it was included. No apology for their error or disputing that I had it included. So much for a relaxing lie in. Finally, when I checked out, I was presented with a massive bill for a load of drinks that had been charged to my room by guests of the private event that was taking place the night before - even though I was clearly not part of the private event and specifically asked not to have a credit allowance on my account and to pay as I go. Why such a large amount of drinks were even allowed to be added to my room I don’t know and, again, no apology for their mistake. Not the kind of customer service you expect at HDV. More like Fawlty Towers. We wouldn’t stay here again when other better options are available.
10
Matt
10 nov 2025
·
Se alojó 1 noche
Clean, comfortable, massive room. Huge bathroom and enormous shower! Well stocked mini bar. Very helpful receptionists on check in and leaving.
Clean, comfortable, massive room. Huge bathroom and enormous shower! Well stocked mini bar. Very helpful receptionists on check in and leaving.
10
ryan
5 nov 2023
·
Se alojó 1 noche
This was an overnight stay as part of a proposal. Fortunately she said yes and the stay here was the sugar on top. I generally enjoyed the look and feel of this hotel with the bath in the bedroom and the dark wood or leather finishes that make up the theme. The service was some of the best I have had at a hotel with Millie on reception offering fantastic service and helping us make the stay plesant. We had a minor housekeeping issue that meant that we needed to change rooms, which Hakeem on the night shift took special care to find us a similar room and even one on the same side as quickly as possible. Although ive stayed here before this is the only time we've needed to change rooms and its a testimate to the service they provide how well it was handled. They clearly have a good team and we'll be coming back in the near future, thank you all for making our day that little more special
This was an overnight stay as part of a proposal. Fortunately she said yes and the stay here was the sugar on top. I generally enjoyed the look and feel of this hotel with the bath in the bedroom and the dark wood or leather finishes that make up the theme. The service was some of the best I have had at a hotel with Millie on reception offering fantastic service and helping us make the stay plesant. We had a minor housekeeping issue that meant that we needed to change rooms, which Hakeem on the night shift took special care to find us a similar room and even one on the same side as quickly as possible. Although ive stayed here before this is the only time we've needed to change rooms and its a testimate to the service they provide how well it was handled. They clearly have a good team and we'll be coming back in the near future, thank you all for making our day that little more special
10
Martine
6 dic 2025
·
Se alojó 1 noche
The room was lovely, really nice and clean. The staff were fantastic. Especially as they rang me to say I left my EpiPens behind (I didn’t get the message until I was home sadly) but they were super prompt to let me know. On checking in the lady (can’t remember her name) went “oooh I’m meant to be going home, but I can check you in” my friend was being booked in at the same time.
The room was lovely, really nice and clean. The staff were fantastic. Especially as they rang me to say I left my EpiPens behind (I didn’t get the message until I was home sadly) but they were super prompt to let me know. On checking in the lady (can’t remember her name) went “oooh I’m meant to be going home, but I can check you in” my friend was being booked in at the same time.
4
Keith
24 ago 2025
·
Se alojó 1 noche
Check in was slow because people were being shown to their rooms and it was not until a young woman came out of a back office that we were welcomed. Unfortunately the lift was not working so as a 78 year old man I had to carry our suitcase up to the second floor. Not good! The room was clean and all that we needed, the bathroom was large with a big shower and very hot water, but it was dark so putting contact lenses in was a challenge. Our stay was on a Saturday and the hotel was being used by family groups and so it was quite noisy in the public areas. There is little parking space and the bays are quite narrow. Dinner and breakfast were fine.
Check in was slow because people were being shown to their rooms and it was not until a young woman came out of a back office that we were welcomed. Unfortunately the lift was not working so as a 78 year old man I had to carry our suitcase up to the second floor. Not good! The room was clean and all that we needed, the bathroom was large with a big shower and very hot water, but it was dark so putting contact lenses in was a challenge. Our stay was on a Saturday and the hotel was being used by family groups and so it was quite noisy in the public areas. There is little parking space and the bays are quite narrow. Dinner and breakfast were fine.
10
Geo
30 oct 2023
·
Se alojó 2 noches
Incredible place to stay, breakfast was brilliant, Ben on front desk could not have been more helpful. Hotel truly rescued what initially started as a bad weekend at a different hotel, can't recommend enough.
Incredible place to stay, breakfast was brilliant, Ben on front desk could not have been more helpful. Hotel truly rescued what initially started as a bad weekend at a different hotel, can't recommend enough.
6
Juliet
11 ago 2025
·
Se alojó 1 noche
Quick and friendly check in, bedroom spacious and well appointed - including an iron. Bar service and ambiences amass very good , what key it down was the chaotic breakfast with no tables ready, poor service and explanation / greeting. Stay was also let down by building work Banging starting at 9 am on a Sunday !!
Quick and friendly check in, bedroom spacious and well appointed - including an iron. Bar service and ambiences amass very good , what key it down was the chaotic breakfast with no tables ready, poor service and explanation / greeting. Stay was also let down by building work Banging starting at 9 am on a Sunday !!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Constantemente elogiado por su ubicación céntrica y accesible a pie, cerca de Montpellier y del centro de la ciudad, pero generalmente tranquilo.
Reseñas de huéspedes relacionadas
10
Steven
8 sept 2024
·
Se alojó 1 noche
Really nice hotel. Great location
Really nice hotel. Great location
10
Dan
24 jun 2023
·
Se alojó 4 noches
It's centrally located, but out of the way enough that it is quiet.
It's centrally located, but out of the way enough that it is quiet.
10
Denise
10 mar 2025
·
Se alojó 1 noche
The hotel was lovely and the staff were extremely helpful. Booked a junior suite which was well worth it and it was a great room. You won’t be disappointed. Lots of space and very comfortable. Great location too, only 10 minute walk to the shops and restaurants. The restaurant in the hotel was also really good.
The hotel was lovely and the staff were extremely helpful. Booked a junior suite which was well worth it and it was a great room. You won’t be disappointed. Lots of space and very comfortable. Great location too, only 10 minute walk to the shops and restaurants. The restaurant in the hotel was also really good.
8
karl
23 ene 2025
·
Se alojó 1 noche
Typical HDV property so you know what to expect and centrally located Bar/restaurant was a little soulless when we stayed but it was a Monday night. Menu was good and steak special good value Nice rooms but be careful if you don’t like ground floor. We had one of the “best” rooms. But windows faced to the front car park. I would ask higher floor next time
Typical HDV property so you know what to expect and centrally located Bar/restaurant was a little soulless when we stayed but it was a Monday night. Menu was good and steak special good value Nice rooms but be careful if you don’t like ground floor. We had one of the “best” rooms. But windows faced to the front car park. I would ask higher floor next time
10
Paul
5 jun 2023
·
Se alojó 1 noche
Lovely stay at the Hotel Du Vin (as always). Great location, perfect for enjoying the atmosphere of Cheltenham,
Lovely stay at the Hotel Du Vin (as always). Great location, perfect for enjoying the atmosphere of Cheltenham,
8
Lisa
14 ago 2025
·
Se alojó 1 noche
Stayed here a few times now. Rooms nicely decorated and comfortable. We were upgraded to a better room free of charge which was a lovely surprise. Check in staff member was friendly and efficient. The only negative was the air conditioning temperature it the room could have been colder. The air con unit was struggling with the really warm temperatures and couldn't go any cooler. However, we still slept well so it was fine. Montpellier is a lovely area with lots of restaurants and bars nearby.
Stayed here a few times now. Rooms nicely decorated and comfortable. We were upgraded to a better room free of charge which was a lovely surprise. Check in staff member was friendly and efficient. The only negative was the air conditioning temperature it the room could have been colder. The air con unit was struggling with the really warm temperatures and couldn't go any cooler. However, we still slept well so it was fine. Montpellier is a lovely area with lots of restaurants and bars nearby.
8
Dan
24 sept 2023
·
Se alojó 7 noches
Although the property was undergoing some renovations it was still very quiet. I love the location being central to everything in Cheltenham.
Although the property was undergoing some renovations it was still very quiet. I love the location being central to everything in Cheltenham.
10
Philip
27 mar 2025
·
Se alojó 1 noche
Great location
Great location
10
Lynne
31 jul 2023
·
Se alojó 1 noche
The beautiful hotel is conveniently located in the centre of Cheltenham, close to fabulous shops, cafes and restaurants. The hotel projects a welcoming English country house feel to it with a comfortable bar & lounge area to relax in. We upgraded to a suite that had a huge four poster bed, two huge rain showers and two roll top baths! I would really recommend a stay at this hotel and will be returning again as we were so pleased with it.
The beautiful hotel is conveniently located in the centre of Cheltenham, close to fabulous shops, cafes and restaurants. The hotel projects a welcoming English country house feel to it with a comfortable bar & lounge area to relax in. We upgraded to a suite that had a huge four poster bed, two huge rain showers and two roll top baths! I would really recommend a stay at this hotel and will be returning again as we were so pleased with it.
10
John
30 jun 2025
·
Se alojó 1 noche
Hotel du vin is in an excellent hotel in a great location close to shops and centre. We upgraded to a junior suite planta room, which was very spacious. Breakfast was very good Park at front of possible it £10/ day
Hotel du vin is in an excellent hotel in a great location close to shops and centre. We upgraded to a junior suite planta room, which was very spacious. Breakfast was very good Park at front of possible it £10/ day
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno a menudo recibe altas calificaciones, pero varios huéspedes informan sobre inconsistencia y un servicio caótico. La cena recibe elogios, aunque la disponibilidad puede ser limitada durante eventos y los menús pueden sentirse restringidos o incluir suplementos.
Reseñas de huéspedes relacionadas
8
Joany
26 ago 2024
·
Se alojó 1 noche
Good food and service. Great hotel chain we stay in them all over the UK. Paid for dinner bed breakfast but menu choice very limited and Suppliment cost for food we thought too expensive. Enjoyable stay. Would recommend
Good food and service. Great hotel chain we stay in them all over the UK. Paid for dinner bed breakfast but menu choice very limited and Suppliment cost for food we thought too expensive. Enjoyable stay. Would recommend
10
Denise
10 mar 2025
·
Se alojó 1 noche
The hotel was lovely and the staff were extremely helpful. Booked a junior suite which was well worth it and it was a great room. You won’t be disappointed. Lots of space and very comfortable. Great location too, only 10 minute walk to the shops and restaurants. The restaurant in the hotel was also really good.
The hotel was lovely and the staff were extremely helpful. Booked a junior suite which was well worth it and it was a great room. You won’t be disappointed. Lots of space and very comfortable. Great location too, only 10 minute walk to the shops and restaurants. The restaurant in the hotel was also really good.
10
jason
28 dic 2024
·
Se alojó 2 noches
Excellent hotel just a short walk off Montpellier. Amazing staff. Great food at the Bistro Du Vin.
Excellent hotel just a short walk off Montpellier. Amazing staff. Great food at the Bistro Du Vin.
6
Russell
13 sept 2025
·
Se alojó 1 noche
A disappointing stay at HDV Cheltenham due to poor customer service. We were told 24 hours before our stay that, even as residential guests, we couldn’t get a table in the restaurant until late in the evening as it was full. 24 hours later they managed to “fit us in” at 6pm. The restaurant was barely 30% full when we arrived and remained that way until we left around 8pm - so quite why we were told tables weren’t available, I don’t know. They must lose so many bookings through incompetence. The following morning, we were told we didn’t have late check out but could pay £15 for it - even though it was included in the specific package we booked, so I had to go to reception and prove it was included. No apology for their error or disputing that I had it included. So much for a relaxing lie in. Finally, when I checked out, I was presented with a massive bill for a load of drinks that had been charged to my room by guests of the private event that was taking place the night before - even though I was clearly not part of the private event and specifically asked not to have a credit allowance on my account and to pay as I go. Why such a large amount of drinks were even allowed to be added to my room I don’t know and, again, no apology for their mistake. Not the kind of customer service you expect at HDV. More like Fawlty Towers. We wouldn’t stay here again when other better options are available.
A disappointing stay at HDV Cheltenham due to poor customer service. We were told 24 hours before our stay that, even as residential guests, we couldn’t get a table in the restaurant until late in the evening as it was full. 24 hours later they managed to “fit us in” at 6pm. The restaurant was barely 30% full when we arrived and remained that way until we left around 8pm - so quite why we were told tables weren’t available, I don’t know. They must lose so many bookings through incompetence. The following morning, we were told we didn’t have late check out but could pay £15 for it - even though it was included in the specific package we booked, so I had to go to reception and prove it was included. No apology for their error or disputing that I had it included. So much for a relaxing lie in. Finally, when I checked out, I was presented with a massive bill for a load of drinks that had been charged to my room by guests of the private event that was taking place the night before - even though I was clearly not part of the private event and specifically asked not to have a credit allowance on my account and to pay as I go. Why such a large amount of drinks were even allowed to be added to my room I don’t know and, again, no apology for their mistake. Not the kind of customer service you expect at HDV. More like Fawlty Towers. We wouldn’t stay here again when other better options are available.
10
Nicholas
10 dic 2024
·
Se alojó 2 noches
Lovely hotel with a smashing bistro restaurant. Great service from all the staff. Wonderful breakfast.
Lovely hotel with a smashing bistro restaurant. Great service from all the staff. Wonderful breakfast.
10
Linda
30 ago 2024
·
Se alojó 1 noche
The hotel was great with lovely helpful and welcoming staff. Rooms were good. The location is ideal for visiting the town. We were disappointed that, although we booked half board, everything on the menu had either a supplement or additional charge for fries or other usual accompaniments. The menu was limited. We had shnitzel but had to pay £4.95 per portion for fries to accompany it as it only came with leaves etc. In addition to that, there was a service charge of £8.00. Therefore, a charge of £17 extra although we had already paid for half board. I can’t see anywhere on the booking where this was explained. This trip was a gift for our anniversary but the charges left a sour taste. However, I would stay here again but not use the bistro for our evening meal as there are cheaper and better places in town. Breakfast was fine.
The hotel was great with lovely helpful and welcoming staff. Rooms were good. The location is ideal for visiting the town. We were disappointed that, although we booked half board, everything on the menu had either a supplement or additional charge for fries or other usual accompaniments. The menu was limited. We had shnitzel but had to pay £4.95 per portion for fries to accompany it as it only came with leaves etc. In addition to that, there was a service charge of £8.00. Therefore, a charge of £17 extra although we had already paid for half board. I can’t see anywhere on the booking where this was explained. This trip was a gift for our anniversary but the charges left a sour taste. However, I would stay here again but not use the bistro for our evening meal as there are cheaper and better places in town. Breakfast was fine.
6
Jacqueline
19 ago 2024
·
Se alojó 1 noche
Staff were friendly and obliging. However, the lighting in the bedroom did not work due to an over loaded dimmer.This has also happened on a previous stay to this hotel The breakfast was disappointing. Firstly cold coffee from the machine. Wrong order delivered, then had to wait for correct order which when served was overcooked, very small, anaemic looking boiled eggs accompanied by cold dried toast. The shower seal in the bathroom needed to be cleaned as there was mould. This was also evident in our last stay in this hotel. This am a shame, as these points could easily be rectified and really let the hotel down. I mentioned this throughout our one night stay, and to the receptionist on checkout . The receptionist was very pleasant and apologetic and deducted the cost of car parking as compensation. We have stayed at this hotel on numerous occasions over the past 8 years, and do feel that standards have slipped, although prices have risen .
Staff were friendly and obliging. However, the lighting in the bedroom did not work due to an over loaded dimmer.This has also happened on a previous stay to this hotel The breakfast was disappointing. Firstly cold coffee from the machine. Wrong order delivered, then had to wait for correct order which when served was overcooked, very small, anaemic looking boiled eggs accompanied by cold dried toast. The shower seal in the bathroom needed to be cleaned as there was mould. This was also evident in our last stay in this hotel. This am a shame, as these points could easily be rectified and really let the hotel down. I mentioned this throughout our one night stay, and to the receptionist on checkout . The receptionist was very pleasant and apologetic and deducted the cost of car parking as compensation. We have stayed at this hotel on numerous occasions over the past 8 years, and do feel that standards have slipped, although prices have risen .
8
Felicity
20 nov 2024
·
Se alojó 1 noche
Lovely warm cosy room on a freezing night. Dinner was a bit chaotic. There were two very very noisy large tables of men, one of which had apparently been the since lunch. They were shouting non stop. The staff moved our (well behaved) table of seven to a quieter spot as nobody could hear themselves speak. The staff were very helpful and I felt a bit sorry for them having to deal with such uncivilised behaviour. Unfortunately the kitchen also had its problems as we had to wait well over an hour for our orders of one main each. It was well cooked and presented but most of us had lost interest by 9pm when it arrived. So, nice hotel, warm cosy room, pleasant staff and fellow guests from hell.
Lovely warm cosy room on a freezing night. Dinner was a bit chaotic. There were two very very noisy large tables of men, one of which had apparently been the since lunch. They were shouting non stop. The staff moved our (well behaved) table of seven to a quieter spot as nobody could hear themselves speak. The staff were very helpful and I felt a bit sorry for them having to deal with such uncivilised behaviour. Unfortunately the kitchen also had its problems as we had to wait well over an hour for our orders of one main each. It was well cooked and presented but most of us had lost interest by 9pm when it arrived. So, nice hotel, warm cosy room, pleasant staff and fellow guests from hell.
8
Lesley
25 mar 2024
·
Se alojó 2 noches
I like the style of this hotel and those in the chain. It's modern and roomy. The very best thing by far is the staff. Very efficient and charming, so that any arrangements/requests are carried out perfectly. I would warn guests to book dinners in advance, do not assume availability.
I like the style of this hotel and those in the chain. It's modern and roomy. The very best thing by far is the staff. Very efficient and charming, so that any arrangements/requests are carried out perfectly. I would warn guests to book dinners in advance, do not assume availability.
6
Juliet
11 ago 2025
·
Se alojó 1 noche
Quick and friendly check in, bedroom spacious and well appointed - including an iron. Bar service and ambiences amass very good , what key it down was the chaotic breakfast with no tables ready, poor service and explanation / greeting. Stay was also let down by building work Banging starting at 9 am on a Sunday !!
Quick and friendly check in, bedroom spacious and well appointed - including an iron. Bar service and ambiences amass very good , what key it down was the chaotic breakfast with no tables ready, poor service and explanation / greeting. Stay was also let down by building work Banging starting at 9 am on a Sunday !!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
John
hace 4 semanas
·
Se alojó 1 noche
Fabulous venue not for those with walking difficulties though.
Fabulous venue not for those with walking difficulties though.
6
Alan
hace 4 semanas
·
Se alojó 2 noches
A bit of a mixed bag. The hotel is well located for shops, restaurants and the theatre. The staff were pleasant and professional. The room however was well below what we experienced in other group hotels. It was located in an extension at the end of corridors and stairs with no lift. It was small with a very low ceiling - only c 10 centimetres above the door frame - and the plug in the basin did not work. The rooms are named and when we gave it at breakfast the member of staff asked if it was our surname - says it all!
A bit of a mixed bag. The hotel is well located for shops, restaurants and the theatre. The staff were pleasant and professional. The room however was well below what we experienced in other group hotels. It was located in an extension at the end of corridors and stairs with no lift. It was small with a very low ceiling - only c 10 centimetres above the door frame - and the plug in the basin did not work. The rooms are named and when we gave it at breakfast the member of staff asked if it was our surname - says it all!
10
Ben
27 jul 2026
·
Se alojó 1 noche
Third time staying at this hotel and hoping for many more stays!
Third time staying at this hotel and hoping for many more stays!
10
Riku
23 jul 2026
·
Se alojó 3 noches
Room was clean, comfy and quiet. Staff were helpful and kind. Only minus is small carpark.
Room was clean, comfy and quiet. Staff were helpful and kind. Only minus is small carpark.
10
Graham
20 jul 2026
·
Se alojó 2 noches
The lady at reception was superb, and all the staff in the bar and restaurant were excellent. The room was perfect. I would not hesitate to book again when in Cheltenham for business.
The lady at reception was superb, and all the staff in the bar and restaurant were excellent. The room was perfect. I would not hesitate to book again when in Cheltenham for business.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 00:00
Antes de la(s) 11:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-07: 136.23127869831848USD
- 2026-09-08: 274.1467433549347USD
- 2026-09-09: 215.20773553215025USD
- 2026-09-10: 140.9778941814041USD
- 2026-09-11: 211.6850226077423USD
- 2026-09-12: 251.02825488255309USD
- 2026-09-13: 143.48817868077086USD
- 2026-09-14: 212.4193659161682USD
- 2026-09-15: 289.77283058972165USD
- 2026-09-16: 226.47563983746338USD
- 2026-09-17: 422.43967251351927USD
- 2026-09-18: 189.50307764048765USD
- 2026-09-19: 283.11850598956295USD
- 2026-09-20: 136.80597907322692USD
- 2026-09-21: 282.4534600913544USD
- 2026-09-22: 393.2028327063904USD
- 2026-09-23: 336.7904495988159USD
- 2026-09-24: 227.3935822721405USD
- 2026-09-25: 130.23414463487242USD
- 2026-09-26: 203.333195172348USD
- 2026-09-27: 150.79267186921692USD
- 2026-09-28: 236.81680654037476USD
- 2026-09-29: 276.61864652256776USD
- 2026-09-30: 389.7327843951721USD
- 2026-10-01: 172.8206304725189USD
- 2026-10-02: 235.1036107143402USD
- 2026-10-03: 321.43273910498044USD
- 2026-10-04: 167.38073057388306USD
- 2026-10-05: 180.25460413420103USD
- 2026-10-06: 267.0493976450348USD
- 2026-10-07: 240.21925973190307USD
- 2026-10-08: 179.9807658778076USD
- 2026-10-09: 430.6095676488037USD
- 2026-10-10: 600.838052953003USD
- 2026-10-11: 351.88912821740723USD
- 2026-10-12: 351.88912821740723USD
- 2026-10-13: 512.3842709301147USD
- 2026-10-14: 416.79757241818237USD
- 2026-10-15: 408.884297579895USD
- 2026-10-16: 453.3350043312988USD
- 2026-10-17: 531.8228683193969USD
- 2026-10-18: 148.2132672815628USD
- 2026-10-19: 224.89391049028015USD
- 2026-10-20: 270.88072165629575USD
- 2026-10-21: 231.7965389889221USD
- 2026-10-22: 178.89631815092469USD
- 2026-10-23: 462.807683685791USD
- 2026-10-24: 455.93954430252074USD
- 2026-10-25: 140.9566155498123USD
- 2026-10-26: 182.7168609888458USD
- 2026-10-27: 203.5679694075775USD
- 2026-10-28: 213.83161096272278USD
- 2026-10-29: 160.9807920144043USD
- 2026-10-30: 193.44460723120116USD
- 2026-10-31: 244.6441866358032USD
- 2026-11-01: 128.49672663320922USD
- 2026-11-02: 173.11072914988708USD
- 2026-11-03: 224.35244024504087USD
- 2026-11-04: 217.82850045996094USD
- 2026-11-05: 197.2327533525238USD
- 2026-11-06: 337.00813USD
- 2026-11-07: 296.33473499999997USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito y tarjetas de débito. No se aceptan pagos en efectivo.
- Este alojamiento se reserva el derecho a efectuar una autorización de la tarjeta de crédito del huésped previa a la llegada.
- Transacciones sin efectivo disponibles
- El alojamiento cuenta con detector de humo.
- Se ofrece alojamiento gratuito a un máximo de un menor de hasta 12 años, siempre que ocupe la misma habitación que sus padres o tutores, utilizando las camas existentes.
- Este alojamiento permite mascotas solo en determinadas habitaciones y tiene otras restricciones sobre las mascotas (se aplican cargos y se pueden encontrar en la sección relativa a las tarifas). Los huéspedes pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el alojamiento mediante la información de contacto que figura en la confirmación de la reserva.
- Es posible pagar todas las transacciones sin dinero en efectivo.
- Desayuno completo: 24 GBP por adulto y 12.50 GBP por menor (precio aproximado)
- Aparcamiento: 10.00 GBP por día
- Mascotas: 25 GBP por mascota, por noche
- No se cobran tasas por los animales de servicio
- Cama adicional: 30 GBP por noche
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
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