New Alexander Hotel

Name: New Alexander Hotel
Address: Via Bersaglieri d'Italia 19, Prè, Genoa, Italy, Genoa, Province of Genoa, Italy
Rating: 7.18

"Beds were immaculate"

"Great breakfast"

"Convenient location"

"Staff provided great service"

Amenities

Parking
Non-Smoking Rooms
Room Service
Housekeeping
Safe-Deposit Box
Luggage Storage

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Property description

Make use of convenient amenities, which include complimentary wireless internet access and a television in a common area.

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Guest reviews

7.2

Good

Based on 1,134 verified reviews

Who stays here?

Business

20%

Couple

38%

Family

19%

Group

13%

Solo

What guests think

AI-generated summary based on recent guest reviews

At New Alexander Hotel, many reviews highlight the very convenient location near Genova Piazza Principe station, the metro, and the port for cruises, while several also describe the surrounding streets as shabby or uncomfortable, especially when walking at night.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

Norine

3 weeks ago

Stayed 1 night

Mold in the shower

Usman

3 weeks ago

Stayed 2 nights

Nice clean hotel

Usman

3 weeks ago

Stayed 2 nights

Nice hotel friendly staff and good location for day trips near the station !

MARIA

15 Apr 2026

Stayed 3 nights

Cleanliness was mediocre. The cleaning team was not doing a proper job, bed not made, no replacement towels, besides, one of the cleaners was constantly spitting while doing his job. Disgusting!

joao markus

8 Jan 2026

Stayed 1 night

The room wasn't very good, and the service wasn't good.

Via Bersaglieri d'Italia 19, Prè, Genoa, Italy

Location

With a stay at New Alexander, you'll be centrally located in Genoa, steps from Christopher Columbus Monument and Piazza Acquaverde. This hotel is 0.2 mi (0.4 km) from Galata Maritime Museum and 0.7 mi (1.1 km) from Royal Palace.

Piazza Principe(0.1 Miles)

Genoa Maritime Station(0.2 Miles)

Christopher Columbus Monument(0.2 Miles)

Piazza Acquaverde(0.2 Miles)

Galata Maritime Museum(0.3 Miles)

Royal Palace(0.3 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 23:30

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of EUR 20 per night, which includes in/out privileges. Additionally, nearby parking is available for EUR 20 per day, located approximately 262 feet away.

Continental breakfasts are available daily from 7:30 AM to 10 AM for a fee of approximately EUR 7 for adults and EUR 5 for children.

Pets are not allowed at this property. However, service animals are exempt from this policy.

Check-in is from 2:00 PM until 11:30 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

The hotel is centrally located in Genoa, just steps from the Christopher Columbus Monument and Piazza Acquaverde. It is 0.2 miles from the Galata Maritime Museum and 0.7 miles from the Royal Palace. Public transport options are available nearby.

Children 2 years old and younger can stay for free when occupying the parent or guardian's room using existing bedding. All guests, including children, must be present at check-in with a government-issued photo ID.

The hotel offers cribs (infant beds) for a fee of EUR 15 per night. Advance request or confirmation may be required for availability.

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