Name: City-Hotel Ochsen
Address: Kolinplatz 11, Zug, Switzerland, Zug, Canton of Zug, CH
Price range: $281–$550 per night
Rating: 8.93

What guests think

Across recent reviews, City-Hotel Ochsen stands out for exceptionally friendly, helpful staff, very clean, modernized rooms set within a historic building, and a central Old Town location near the lake and restaurants, creating a comfortable base for exploring Zug.

Breakfast is widely praised for quality and selection. Recurring drawbacks include noise from nearby church bells and, for a few, mattress firmness or coffee taste. Expect a charming, well-kept stay with standout hospitality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Not enough information in reviews.

Related guest reviews

10

David

Aug 26, 2022

·

Stayed 1 night

A most beautiful town on an amazing day. Hotel was traditional Swiss with high cleanliness. Had a good meal in their bar area.

10

ena

Oct 2, 2025

·

Stayed 3 nights

I absolutely loved Hotel Ochsen. The staff were all amazing, super kind and helpful. They really do go above and beyond to make your stay as comfortable as possible. The rooms and facilities were very clean and well kept, cleaned daily with nice shampoos and teas - we loved the mix between old authentic Swiss style and modern. The breakfast was great, fresh and lots of variety. Spa facilities were also fantastic and you can reserve for free so you have a private time allocated. Overall this hotel was perfect, I will be recommending to friends and family too. Thank you/Danke to the lovely staff too.

10

Ulf

Jul 3, 2025

·

Stayed 1 night

Hotellet har funnits sedan 1500-talet, nu naturligtvis moderniserat. Mycket gemytligt. Servicen var toppen, likaså frukost och lunch. Läget är perfekt mitt i Gamla stan och nära Zugsjön.

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10

Michelle

Jun 17, 2024

·

Stayed 1 night

A charming stay in a pretty part of Zug. The facilities are modern despite the age of the building itself. church bells feature thematically

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Cleanliness

Reviews repeatedly describe spotless rooms and high standards of upkeep.

Related guest reviews

8

Frank

Jun 12, 2025

·

Stayed 3 nights

Friendly, clean, family hotel, centrally located in Zug.

10

Margrit

Jun 16, 2024

·

Stayed 1 night

Beautiful hotel in the old part of the city. Very picturesque. The hotel is modern and has great design. The room was so comfortable, very clean with crisp bedding. The decor was minimalistic and modern which I love. Also, the buffet breakfast in the morning was delicious with a great selection.

10

Mike

Jun 25, 2024

·

Stayed 1 night

Nice town and hotel. Very modern and clean and great bed.

10

David

Aug 26, 2022

·

Stayed 1 night

A most beautiful town on an amazing day. Hotel was traditional Swiss with high cleanliness. Had a good meal in their bar area.

10

Vanessa

May 10, 2025

·

Stayed 1 night

Wir hatten einen wunderbaren Aufenthalt in diesem Hotel in Zug! Schon beim Check-in wurden wir herzlich empfangen, das Personal war durchweg freundlich, aufmerksam und hilfsbereit. Mein Zimmer war modern, sauber und sehr komfortabel – mit einem tollen Blick und allem, was man für einen entspannten Aufenthalt braucht. Auch die Lage des Hotels ist ideal: ruhig, aber dennoch zentral, mit guter Anbindung und schönen Spaziermöglichkeiten in der Umgebung.

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10

Holly

Apr 11, 2022

·

Stayed 1 night

Friendly staff, very helpful. Clean room, had everything I needed. Close to old town, to shopping, and all the fun restaurants. I would definitely stay here again.

10

Nick

Jan 11, 2025

·

Stayed 1 night

Very relaxing and spotless hotel

10

ena

Oct 2, 2025

·

Stayed 3 nights

I absolutely loved Hotel Ochsen. The staff were all amazing, super kind and helpful. They really do go above and beyond to make your stay as comfortable as possible. The rooms and facilities were very clean and well kept, cleaned daily with nice shampoos and teas - we loved the mix between old authentic Swiss style and modern. The breakfast was great, fresh and lots of variety. Spa facilities were also fantastic and you can reserve for free so you have a private time allocated. Overall this hotel was perfect, I will be recommending to friends and family too. Thank you/Danke to the lovely staff too.

10

Olga

Oct 6, 2023

·

Stayed 1 night

Very nice hotel! Cleanliness is irreproachable. All details well thought.

10

Kathleen

Jul 1, 2024

·

Stayed 1 night

Propre et confortable, decor bien pensée. Personnel professionnel mais aimable et sympa. Bonne situation dans le vieux quartier et près du lac. Nous retournons.

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Rooms

Rooms are modern, comfortable, and thoughtfully designed; some guests report nighttime noise from church bells.

Related guest reviews

8

Bairam

May 16, 2022

·

Stayed 1 night

Most amazing personnel. Most friendly and helpful. Everything works. Buy God, that clock kills you during the night and single rooms are about 2 sq m in size

10

Uy

Aug 10, 2025

·

Stayed 3 nights

En centre, prestation au top, personnel sympa et hyper serviable, chambre super. Matelas un peu trop mou. Au calme, Clim silencieux. Super séjour. Bus, train et bateau illimités inclus dans la prestation.

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6

Pance

Jul 17, 2024

·

Stayed 3 nights

No airconditioning

10

Harald

Jan 8, 2026

·

Stayed 1 night

Personal sehr nett, Zimmer in sehr gutem Zustand. zentrale Lage in Altstadt von Zug.

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10

Margrit

Jun 16, 2024

·

Stayed 1 night

Beautiful hotel in the old part of the city. Very picturesque. The hotel is modern and has great design. The room was so comfortable, very clean with crisp bedding. The decor was minimalistic and modern which I love. Also, the buffet breakfast in the morning was delicious with a great selection.

10

Mike

Jun 25, 2024

·

Stayed 1 night

Nice town and hotel. Very modern and clean and great bed.

10

Vanessa

May 10, 2025

·

Stayed 1 night

Wir hatten einen wunderbaren Aufenthalt in diesem Hotel in Zug! Schon beim Check-in wurden wir herzlich empfangen, das Personal war durchweg freundlich, aufmerksam und hilfsbereit. Mein Zimmer war modern, sauber und sehr komfortabel – mit einem tollen Blick und allem, was man für einen entspannten Aufenthalt braucht. Auch die Lage des Hotels ist ideal: ruhig, aber dennoch zentral, mit guter Anbindung und schönen Spaziermöglichkeiten in der Umgebung.

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10

Frank

Jan 19, 2026

·

Stayed 1 night

Das Zimmer war wunderbar. Vielen Dank. Auch für die Bemühung, uns ein Sandwich vorzubereiten, weil wir früher abreisen mussten. Einfach grossartig. (Der Kaffee hat mir nicht geschmeckt, doch da bin ich einfach etwas heikel) Liebe Grüsse und vielen Dank

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10

ena

Oct 2, 2025

·

Stayed 3 nights

I absolutely loved Hotel Ochsen. The staff were all amazing, super kind and helpful. They really do go above and beyond to make your stay as comfortable as possible. The rooms and facilities were very clean and well kept, cleaned daily with nice shampoos and teas - we loved the mix between old authentic Swiss style and modern. The breakfast was great, fresh and lots of variety. Spa facilities were also fantastic and you can reserve for free so you have a private time allocated. Overall this hotel was perfect, I will be recommending to friends and family too. Thank you/Danke to the lovely staff too.

2

Michael

Nov 26, 2023

·

Stayed 1 night

Im Hotel arbeiten nur Ausländer die schlecht Deutsch sprechen. Die ganze Nacht war lärm. Die Zimmer sind eiskalt und mit der Heizung stimmt was nicht. Das Bett ist hart wie Stein. Der Kaffee ist bitter...

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Service

Service is consistently warm, professional, and helpful, with staff often going the extra mile.

Related guest reviews

10

Dawn

Apr 20, 2023

·

Stayed 3 nights

Wonderful place to stay! The staff was extremely helpful and friendly. Great location with restaurants, shopping and the lake nearby. I highly recommend and will stay there again.

10

Harald

Jan 8, 2026

·

Stayed 1 night

Personal sehr nett, Zimmer in sehr gutem Zustand. zentrale Lage in Altstadt von Zug.

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10

Ben

Oct 16, 2025

·

Stayed 1 night

Lovely staff and a wonderful unique building

10

Jill

Mar 4, 2022

·

Stayed 4 nights

Thank you for an amazing stay. The staff is incredible and the historic building is beautiful.

10

Vanessa

May 10, 2025

·

Stayed 1 night

Wir hatten einen wunderbaren Aufenthalt in diesem Hotel in Zug! Schon beim Check-in wurden wir herzlich empfangen, das Personal war durchweg freundlich, aufmerksam und hilfsbereit. Mein Zimmer war modern, sauber und sehr komfortabel – mit einem tollen Blick und allem, was man für einen entspannten Aufenthalt braucht. Auch die Lage des Hotels ist ideal: ruhig, aber dennoch zentral, mit guter Anbindung und schönen Spaziermöglichkeiten in der Umgebung.

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10

Holly

Apr 11, 2022

·

Stayed 1 night

Friendly staff, very helpful. Clean room, had everything I needed. Close to old town, to shopping, and all the fun restaurants. I would definitely stay here again.

10

Gavin

Feb 18, 2023

·

Stayed 3 nights

It was amazing the satff were super friendly Dominic the concierge was fantastic

10

Camila

Jun 8, 2025

·

Stayed 2 nights

Exelente, muy buena ubicación. La atención muy buena, muy gentiles y serviciales

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10

ena

Oct 2, 2025

·

Stayed 3 nights

I absolutely loved Hotel Ochsen. The staff were all amazing, super kind and helpful. They really do go above and beyond to make your stay as comfortable as possible. The rooms and facilities were very clean and well kept, cleaned daily with nice shampoos and teas - we loved the mix between old authentic Swiss style and modern. The breakfast was great, fresh and lots of variety. Spa facilities were also fantastic and you can reserve for free so you have a private time allocated. Overall this hotel was perfect, I will be recommending to friends and family too. Thank you/Danke to the lovely staff too.

10

Ulf

Jul 3, 2025

·

Stayed 1 night

Hotellet har funnits sedan 1500-talet, nu naturligtvis moderniserat. Mycket gemytligt. Servicen var toppen, likaså frukost och lunch. Läget är perfekt mitt i Gamla stan och nära Zugsjön.

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Location

Central in Zug's Old Town and close to the lake, restaurants, and shops, making it easy to explore on foot.

Related guest reviews

10

Martyn

Jul 28, 2024

·

Stayed 1 night

Beautiful hotel and very friendly and helpful staff. Perfectly located for walking by the lake and plenty of places to eat and drink close by.

8

Frank

Jun 12, 2025

·

Stayed 3 nights

Friendly, clean, family hotel, centrally located in Zug.

10

Dawn

Apr 20, 2023

·

Stayed 3 nights

Wonderful place to stay! The staff was extremely helpful and friendly. Great location with restaurants, shopping and the lake nearby. I highly recommend and will stay there again.

10

Harald

Jan 8, 2026

·

Stayed 1 night

Personal sehr nett, Zimmer in sehr gutem Zustand. zentrale Lage in Altstadt von Zug.

Translate

10

Margrit

Jun 16, 2024

·

Stayed 1 night

Beautiful hotel in the old part of the city. Very picturesque. The hotel is modern and has great design. The room was so comfortable, very clean with crisp bedding. The decor was minimalistic and modern which I love. Also, the buffet breakfast in the morning was delicious with a great selection.

10

Vanessa

May 10, 2025

·

Stayed 1 night

Wir hatten einen wunderbaren Aufenthalt in diesem Hotel in Zug! Schon beim Check-in wurden wir herzlich empfangen, das Personal war durchweg freundlich, aufmerksam und hilfsbereit. Mein Zimmer war modern, sauber und sehr komfortabel – mit einem tollen Blick und allem, was man für einen entspannten Aufenthalt braucht. Auch die Lage des Hotels ist ideal: ruhig, aber dennoch zentral, mit guter Anbindung und schönen Spaziermöglichkeiten in der Umgebung.

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10

Matthew

Jun 25, 2025

·

Stayed 2 nights

Set in the Zug old town, close to the lake this hotel ismple but refined with very friendly staff and great service. I would stay again.

10

Ulf

Jul 3, 2025

·

Stayed 1 night

Hotellet har funnits sedan 1500-talet, nu naturligtvis moderniserat. Mycket gemytligt. Servicen var toppen, likaså frukost och lunch. Läget är perfekt mitt i Gamla stan och nära Zugsjön.

Translate

10

Andrew

Nov 23, 2022

·

Stayed 1 night

Great location

10

Kathleen

Jul 1, 2024

·

Stayed 1 night

Propre et confortable, decor bien pensée. Personnel professionnel mais aimable et sympa. Bonne situation dans le vieux quartier et près du lac. Nous retournons.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for freshness, quality, and variety; a few guests found the coffee disappointing.

Related guest reviews

10

Margrit

Jun 16, 2024

·

Stayed 1 night

Beautiful hotel in the old part of the city. Very picturesque. The hotel is modern and has great design. The room was so comfortable, very clean with crisp bedding. The decor was minimalistic and modern which I love. Also, the buffet breakfast in the morning was delicious with a great selection.

10

Mathias

May 6, 2024

·

Stayed 3 nights

Stayed three nights on a weekend vacay, good breakfest, friendly staff

10

David

Aug 26, 2022

·

Stayed 1 night

A most beautiful town on an amazing day. Hotel was traditional Swiss with high cleanliness. Had a good meal in their bar area.

10

Frank

Jan 19, 2026

·

Stayed 1 night

Das Zimmer war wunderbar. Vielen Dank. Auch für die Bemühung, uns ein Sandwich vorzubereiten, weil wir früher abreisen mussten. Einfach grossartig. (Der Kaffee hat mir nicht geschmeckt, doch da bin ich einfach etwas heikel) Liebe Grüsse und vielen Dank

Translate

10

ena

Oct 2, 2025

·

Stayed 3 nights

I absolutely loved Hotel Ochsen. The staff were all amazing, super kind and helpful. They really do go above and beyond to make your stay as comfortable as possible. The rooms and facilities were very clean and well kept, cleaned daily with nice shampoos and teas - we loved the mix between old authentic Swiss style and modern. The breakfast was great, fresh and lots of variety. Spa facilities were also fantastic and you can reserve for free so you have a private time allocated. Overall this hotel was perfect, I will be recommending to friends and family too. Thank you/Danke to the lovely staff too.

10

Ulf

Jul 3, 2025

·

Stayed 1 night

Hotellet har funnits sedan 1500-talet, nu naturligtvis moderniserat. Mycket gemytligt. Servicen var toppen, likaså frukost och lunch. Läget är perfekt mitt i Gamla stan och nära Zugsjön.

Translate

2

Michael

Nov 26, 2023

·

Stayed 1 night

Im Hotel arbeiten nur Ausländer die schlecht Deutsch sprechen. Die ganze Nacht war lärm. Die Zimmer sind eiskalt und mit der Heizung stimmt was nicht. Das Bett ist hart wie Stein. Der Kaffee ist bitter...

Translate

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $385	2 $288	3 $295
4 $349	5 $367	6 $514	7 $526	8 $387	9 $288	10 $281
11 $382	12 $544	13	14 $550	15 $387	16 $288	17 $288
18 $366	19 $380	20 $414	21 $427	22 $387	23 $288	24 $288
25 $373	26 $392	27 $420	28 $420	29 $385	30 $288	31 $288

City-Hotel Ochsen

About this property

Location

Room options

Superior Single Room

Single Room

Superior Double Room

Junior Suite

Guest reviews of City-Hotel Ochsen

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about City-Hotel Ochsen

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $363	21 $480	22 $521	23	24 $368	25 $350	26 $453
27 $367	28	29	30 $405