Name: City-Hotel Ochsen
Address: Kolinplatz 11, Zug, Switzerland, Zug, Canton of Zug, Switzerland
Rating: 8.9

Guest reviews

8.9

Fabulous

Based on 245 verified reviews

Who stays here?

Business

75%

Couple

10%

Family

5%

Group

4%

Solo

5%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, City-Hotel Ochsen stands out for exceptionally friendly, helpful staff, very clean, modernized rooms set within a historic building, and a central Old Town location near the lake and restaurants, creating a comfortable base for exploring Zug.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Ben

Oct 16, 2025

·

Stayed 1 night

Lovely staff and a wonderful unique building

10

Heidi

Oct 4, 2025

·

Stayed 1 night

Excellent! Enjoyed our stay!

10

ena

Oct 2, 2025

·

Stayed 3 nights

I absolutely loved Hotel Ochsen. The staff were all amazing, super kind and helpful. They really do go above and beyond to make your stay as comfortable as possible. The rooms and facilities were very clean and well kept, cleaned daily with nice shampoos and teas - we loved the mix between old authentic Swiss style and modern. The breakfast was great, fresh and lots of variety. Spa facilities were also fantastic and you can reserve for free so you have a private time allocated. Overall this hotel was perfect, I will be recommending to friends and family too. Thank you/Danke to the lovely staff too.

10

Matthew

Jun 25, 2025

·

Stayed 2 nights

Set in the Zug old town, close to the lake this hotel ismple but refined with very friendly staff and great service. I would stay again.

8

Frank

Jun 12, 2025

·

Stayed 3 nights

Friendly, clean, family hotel, centrally located in Zug.

Kolinplatz 11, Zug, Switzerland

Location

Located in Zug, City-Hotel Ochsen is near a train station and on a lake. Shoppers can check out Metalli Shopping Centre, while everyone can enjoy the natural beauty of Lake Zug and Ageri Lake. Looking to enjoy an event or a game while in town? See what's going on at Bossard Arena. Fishing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 22:00

Before 12:00

Good to know

Additional policies and info about this property.

FAQs

Parking is available at the property, but it is limited. Guests can utilize the on-site parking facilities.

A complimentary breakfast is offered each morning, providing a delightful start to the day.

Check-in is available from 15:00 until 22:00, and check-out is until 12:00. Early check-in or late check-out may be requested, subject to availability.

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional accessibility features may be available upon request.

The hotel is located in Zug, near a train station and on the shores of Lake Zug. It is conveniently situated for shopping at Metalli Shopping Centre and enjoying outdoor activities like hiking and fishing.

Children are welcome at the property. There is no minimum age for children to stay for free.

City-Hotel Ochsen

Amenities

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