Name: Zenit Diplomatic
Address: Avenida Tarragona, s/n, Andorra la Vella, Andorra, Andorra la Vella, Andorra
Rating: 7.35

Guest reviews

7.3

Good

Based on 2,320 verified reviews

Who stays here?

Business

4%

Couple

47%

Family

28%

Group

12%

Solo

7%

What guests think

AI-generated summary based on recent guest reviews

Zenit Diplomatic draws praise for its central location and generally friendly staff, but reviews describe dated rooms, variable cleanliness, tight paid parking, and noticeable noise from streets and corridors, making experiences inconsistent across different stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Michael

3 weeks ago

·

Stayed 1 night

Having read some of the reviews I was definitely concerned about visiting this hotel - especially as I had also booked it for four of my friends - but we were very pleasantly surprised. The rooms were comfortable & clean plus there were nice touches such as a spare toothbrush in case you had forgotten to bring one. The location was also ideal for visiting the town.

4

Katherine

13 Dec 2025

·

Stayed 2 nights

2 of my towels were stained and 1 was very worn you could almost see through it. I threw the stained ones on the bathroom floor immediately and then upon my return after lunch they had been refolded for use again… yuck! Shower drain was extremely slow and being a ground level shower the water overflowed out on to the tile. They stated they sent maintenance up to fix it while I was away but the same thing happened again. I left a day early and went to another hotel. The location is great, but all else was a turn off.

8

Ravinder

22 Nov 2025

·

Stayed 4 nights

Rooms clean everyday 👍

10

DANIEL

26 Oct 2025

·

Stayed 1 night

It was part of a longer stay as we were traveling through France

10

Neil

23 Sept 2025

·

Stayed 1 night

My impression is that the hotel had a recent renovation, the condition is excellent. It is a short walk from Andorra la Vella bus station

Avenida Tarragona, s/n, Andorra la Vella, Andorra

Location

With a stay at Hotel Zenit Diplomatic in Andorra la Vella, you'll be within a 15-minute walk of Pyrenees Andorra Shopping Centre and Caldea Spa. This hotel is 0.3 mi (0.5 km) from Fountain Circuit 1 Trail and 0.4 mi (0.6 km) from Andorra Massage.

Andorra Massage(0.2 Miles)

Parc Central(0.3 Miles)

Església de Santa Coloma(0.3 Miles)

La Nou Lake Trail(0.4 Miles)

La Noblesse du Temps(0.4 Miles)

Fountain Circuit 1 Trail(0.4 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of EUR 19.50 per night. Please note that parking is limited and height restrictions apply.

Continental breakfasts are available daily from 7:30 AM to 10:30 AM for a fee of approximately EUR 12 for adults and EUR 10 for children.

Check-in is from 3:00 PM to 12:00 AM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Airport shuttle services are available, but specific pricing and arrangements should be confirmed directly with the property.

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, so guests are encouraged to inquire directly for detailed information.

The hotel is located within a 15-minute walk of Pyrenees Andorra Shopping Centre and Caldea Spa. It is approximately 0.4 km from Andorra Massage and Parc Central, and about 0.5 km from Església de Santa Coloma.

Yes, there is a seasonal outdoor pool available from June to September. The pool is open daily from 10:00 AM to 9:00 PM.

Children 11 years old or younger can stay for free when occupying the parent or guardian's room using existing bedding.

Cribs (infant beds) are available for a fee of EUR 4.0 per day, and rollaway beds can be requested for a fee of EUR 25.0 per day. Availability is subject to confirmation, and advance requests are recommended.

Zenit Diplomatic

Amenities

Property description

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Guest reviews