Novotel Dijon Sud

Great room

We arrived early enough to get an EV charging space. All the units worked and had extendable cables so no need to get your own out. The place smells great as you walk in and staff welcoming. The room was good, although the toilet valve was not working so we had to keep turning the water supply off to reset it. I think the double glazing needs replacing, room was a little cold in the morning and a huge amount of condensation had formed inside on the panes. (They’ve lost their vacuum) We opted for half board and had already decided what we wanted from the menu, only to be told we couldn’t choose from that menu and were presented with a much pared down one. There wasn’t anything on there I liked so we had to negotiate getting a change for a small charge. However with an as much as you like breakfast and a room with two dogs and a child we felt it was very good value for money.

Lovely hotel, liked the fact it had a swimming pool. Staff were very friendly and helpful. Bus stop close to the hotel to transport you into town.

After accepting our booking they cancelled our reservation saying they didn’t have enough rooms but they still took the payment which I’m trying to get back

This hotel was an overnight stop on the way home from Holiday. They were clearly exactly that for most of the customers but did it really well. The hotel is aging a little bit but the staff were excellent and they catered really well for parents with kids, would definitely use it again when passing through.