Hotel do Carmo

Friendly, clean, comfortable bed, excellent breakfast and convenient for the centre of Funchal.

A secret Madeiran gem. This hotel was exactly what we were looking for. Beautiful service, excellent room, and the location couldnt have been handier. We stayed in a few places in Funchal. This was the best one. We are coming back!

Very pleasant budget friendly and convenient hotel. Located close to all Funchal attractions. Spent 5 nights. Enjoyed friendly staff, clean rooms and nice breakfasts.

No pick up at airport as arranged prior to arrival. We booked this hotel 5 months in advance and were promised a Superior Room with a balcony. Construction noise started at 7 a.m. in the morning and ended at 7 p.m.in the evening. Balcony faced, a tree and apartments next to construction location. There were other rooms available with a limited view but we were told we would need to wait to speak to a supervisor in the morning. It was after 9 p.m. at night, so we just unpacked and sat on our balcony with metal folding card table chairs and just cried. The light on the balcony was burned out which made it even worse for us. The next morning we tried to make the best of our poor choice. Positives are:the breakfast each day was good, the staff nice, and the rooftop pool lovely. This is an old hotel with limited electrical plugs and beds that need to be replaced. There is just one ceiling fan and when we tried closing the doors it was very hot and we could still hear the noise. The hotel is centrally located but search for another place. We would have cancelled and tried to find a new hotel after they told us we had a Standard Room with no balcony less than 2 weeks before our arrival. At that date we could not find a new hotel for less than 200 dollars a night in central Funchal. October is a busy time on Madeira and that was why we booked 5 months ahead of time. The management said they corrected their booking mistake after many e-mails in late September, avoid this hotel.

Excellent hotel, good breakfasts, looks slightly dated but that's the look they are going for, comfortable bed, everything very clean, staff very friendly. Would consider returning, overall better than expected.