Is parking available at the property?

Yes, free parking is available on-site.

Is breakfast offered at the hotel?

Yes, breakfast is offered, and it typically includes a variety of options. The serving hours are not specified.

Are pets allowed at the property?

Pets are not allowed at this property, but service animals are exempt from this restriction.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances, elevators, and wheelchair-accessible facilities in public areas and rooms. Accessible bathrooms are also available.

What is the location of the property in relation to key landmarks?

The hotel is located 0.1 miles from Guido's Marketplace and approximately 1.4 miles from Bousquet Ski Area. Other nearby attractions include Pleasant Valley Wilderness Sanctuary (1.5 miles) and Herman Melville's Arrowhead (2.1 miles).

Does the property have a swimming pool?

Yes, there is an indoor swimming pool available, which can be accessed from 8:00 AM to 10:00 PM.

Holiday Inn Express & Suites Pittsfield-Lenox-Berkshires

Average nightly price at Holiday Inn Express & Suites Pittsfield-Lenox-Berkshires by IHG by month, last 12 months (USD)
Month	Average price
January	$124
February	$143
March	$134
April	$131
May	$137
June	$201
July	$544
August	$245
September	$165
October	$188
November	$134
December	$122

What guests think

Recent reviews of Holiday Inn Express & Suites Pittsfield-Lenox-Berkshires by IHG highlight a new-feeling, very clean property with comfortable rooms, friendly, helpful staff, and a generally well-liked free breakfast, making it an easy, reliable stop for Berkshires visits.

Multiple guests also mention convenient access to Tanglewood and area attractions. Drawbacks include some early startup issues such as room assignment problems, weak shower performance, and occasional breakfast restocking delays. Feedback on facilities varies, with praise for parking and the pool alongside one report of limited pool/gym access. Expect a modern, straightforward stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is easy and the indoor pool is appreciated in a few reviews, but one guest reported limited access to the pool and gym.

Related guest reviews

10

Nathan

Oct 3, 2025

·

Stayed 1 night

It appeared to be a new hotel. It was quiet and there was lots of parking. Room was clean/spacious with lots of amenities. The breakfast was good with many options. We enjoyed our one night stay!

10

Jeannette

Jul 8, 2025

·

Stayed 1 night

The staff were all so friendly and helpful and the room and the hotel itself were very nice. Great location. Nice and clean, lovely pool, awesome coffee and a good breakfast. We will absolutely be back again next year to stay here.

10

Benjamin

Aug 6, 2025

·

Stayed 1 night

The hotel was 4-weeks old - so the room had that "new" smell. We were there for an evening stopover driving into Boston from Toronto with kids. Thus, having a working indoor pool was important. Parking was amply available and the free breakfast was a god-send since it helped us save a few bucks with the terrible exchange rate us Canadians have to contend with! Over time, we hope that more food options will appear as we were disappointed with Arizona's Pizza down the street, even with the discount. But that's a review for another time and space!

4

Candace

Nov 29, 2025

·

Stayed 1 night

The TVs are not smart, you only have the option of cable and half the channels are in Spanish. Forget about the pool or gym they’re in different building and it’s for sale. For the amount we were charged the hotel was sadly lacking

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently describe the property as very clean and new. A few isolated issues were noted, including a leaky shower and a less tidy ground floor.

Related guest reviews

10

Winfred

Sep 3, 2025

·

Stayed 1 night

The cleanliness of the property is great. Overall experience was wonderful

10

Nathan

Oct 3, 2025

·

Stayed 1 night

It appeared to be a new hotel. It was quiet and there was lots of parking. Room was clean/spacious with lots of amenities. The breakfast was good with many options. We enjoyed our one night stay!

10

Marti

Sep 26, 2025

·

Stayed 1 night

Clean, friendly and responsive staff that takes pride, new, great breakfast, comfortable bed, 11am checkout

10

Sandra

Aug 16, 2025

·

Stayed 1 night

Cleanest place ever.

10

Whitney

Aug 4, 2025

·

Stayed 2 nights

The hotel is brand new so everything is clean except the ground floor ha

10

Lynn

Sep 1, 2025

·

Stayed 1 night

Hotel in new condition and very clean. Great location for Tanglewood venue.

10

Sharon

Sep 27, 2025

·

Stayed 1 night

Easy to find nice staff very clean facility

8

Brian

Aug 26, 2025

·

Stayed 1 night

Do hotel, very clean we had a great day

4

John

Aug 4, 2025

·

Stayed 1 night

Hotel has only been open a few weeks and may be having startup problems. Room with features booked was unavailable (fortunately they called in advance and the missing feature was not a problem-- but they blamed Expedia). Driveway into hotel is hard to identify (poor signage at street level). On arrival, we were checked in and given a room that didn't match the rest of the reservation. Called the desk and went down and up a few times and eventually got a satisfactory room, but it took close to an hour from initial check-in until we got into that room. Then low water pressure, lukewarm water in the shower, signs that the shower enclosure had not been completed properly and was leaking, slippery shower floor without a grab bar at the shower/ door end, noise transmission between rooms (especially the sound of water in the pipes), and more. Maybe lots of this will get sorted out as they get more practice, but, if our experience is typical, people booking in here in the near future, at least through Expedia, should be ready for adventures.

10

Erin

Sep 5, 2025

·

Stayed 2 nights

Hotel was clean, the rooms had good space, the breakfast was excellent and the team there was very friendly and accommodating

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AI-generated summary based on recent guest reviews

Rooms

Rooms feel modern and comfortable, with spacious layouts and comfortable beds. One review mentioned noise and weak water pressure.

Related guest reviews

10

Nathan

Oct 3, 2025

·

Stayed 1 night

It appeared to be a new hotel. It was quiet and there was lots of parking. Room was clean/spacious with lots of amenities. The breakfast was good with many options. We enjoyed our one night stay!

10

Barbara

Sep 12, 2025

·

Stayed 1 night

This is a new hotel very up to date but no coffee machine in the rooms

10

Marti

Sep 26, 2025

·

Stayed 1 night

Clean, friendly and responsive staff that takes pride, new, great breakfast, comfortable bed, 11am checkout

10

Donna

Oct 7, 2025

·

Stayed 1 night

staff was friendly and helpful. Room was great. I would recommend this hotel

10

Robert

Nov 16, 2025

·

Stayed 2 nights

Clean, well appointed, comfortable, friendly staff, nice bathroom.

10

Lynn

Sep 1, 2025

·

Stayed 1 night

Hotel in new condition and very clean. Great location for Tanglewood venue.

4

John

Aug 4, 2025

·

Stayed 1 night

Hotel has only been open a few weeks and may be having startup problems. Room with features booked was unavailable (fortunately they called in advance and the missing feature was not a problem-- but they blamed Expedia). Driveway into hotel is hard to identify (poor signage at street level). On arrival, we were checked in and given a room that didn't match the rest of the reservation. Called the desk and went down and up a few times and eventually got a satisfactory room, but it took close to an hour from initial check-in until we got into that room. Then low water pressure, lukewarm water in the shower, signs that the shower enclosure had not been completed properly and was leaking, slippery shower floor without a grab bar at the shower/ door end, noise transmission between rooms (especially the sound of water in the pipes), and more. Maybe lots of this will get sorted out as they get more practice, but, if our experience is typical, people booking in here in the near future, at least through Expedia, should be ready for adventures.

10

Susan

Aug 17, 2025

·

Stayed 1 night

Everything was wonderful! Hotel was clean, beds were very comfortable and pillows were great.

10

Mary

Sep 1, 2025

·

Stayed 2 nights

Bright new hotel with very friendly and helpful staff.

4

Candace

Nov 29, 2025

·

Stayed 1 night

The TVs are not smart, you only have the option of cable and half the channels are in Spanish. Forget about the pool or gym they’re in different building and it’s for sale. For the amount we were charged the hotel was sadly lacking

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AI-generated summary based on recent guest reviews

Service

Staff are repeatedly praised as friendly, helpful, and responsive. There was an isolated check-in mix-up noted.

Related guest reviews

10

Marti

Sep 26, 2025

·

Stayed 1 night

Clean, friendly and responsive staff that takes pride, new, great breakfast, comfortable bed, 11am checkout

10

Donna

Oct 7, 2025

·

Stayed 1 night

staff was friendly and helpful. Room was great. I would recommend this hotel

10

Angel

Sep 16, 2025

·

Stayed 1 night

To whom it may concern, My wife & I were blessed beyond measures with Chris the recepcionista who was an amazing incredible human being who treated us like family. We needed some direction to southbridge Ma. He explain to us the best way to get there and back to the hotel. Also the other gentleman working along side of him also assisted us as well. Thank you for this beautiful experience and to let you know that we will come again. Please give our love to the precious lady housekeeper who blessed us as well.

10

Robert

Nov 16, 2025

·

Stayed 2 nights

Clean, well appointed, comfortable, friendly staff, nice bathroom.

10

Sharon

Sep 27, 2025

·

Stayed 1 night

Easy to find nice staff very clean facility

10

David

Jul 10, 2025

·

Stayed 1 night

The staff were very helpful and cheerful. The property was beautiful being brand new

4

John

Aug 4, 2025

·

Stayed 1 night

Hotel has only been open a few weeks and may be having startup problems. Room with features booked was unavailable (fortunately they called in advance and the missing feature was not a problem-- but they blamed Expedia). Driveway into hotel is hard to identify (poor signage at street level). On arrival, we were checked in and given a room that didn't match the rest of the reservation. Called the desk and went down and up a few times and eventually got a satisfactory room, but it took close to an hour from initial check-in until we got into that room. Then low water pressure, lukewarm water in the shower, signs that the shower enclosure had not been completed properly and was leaking, slippery shower floor without a grab bar at the shower/ door end, noise transmission between rooms (especially the sound of water in the pipes), and more. Maybe lots of this will get sorted out as they get more practice, but, if our experience is typical, people booking in here in the near future, at least through Expedia, should be ready for adventures.

10

peter

Jul 5, 2025

·

Stayed 1 night

Our stay was terrific, and we appreciated the staff's attentiveness, especially Anthony's.

10

Erin

Sep 5, 2025

·

Stayed 2 nights

Hotel was clean, the rooms had good space, the breakfast was excellent and the team there was very friendly and accommodating

10

Mary

Sep 1, 2025

·

Stayed 2 nights

Bright new hotel with very friendly and helpful staff.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient for Tanglewood and area theaters, with several guests praising the location. One guest found the driveway signage hard to spot.

Related guest reviews

10

Nathan

Oct 3, 2025

·

Stayed 1 night

It appeared to be a new hotel. It was quiet and there was lots of parking. Room was clean/spacious with lots of amenities. The breakfast was good with many options. We enjoyed our one night stay!

10

Jeffrey

Aug 4, 2025

·

Stayed 2 nights

Really enjoyed my stay here, definitely need a car to get around

10

Lynn

Sep 1, 2025

·

Stayed 1 night

Hotel in new condition and very clean. Great location for Tanglewood venue.

10

Vladimir

Aug 3, 2025

·

Stayed 1 night

Love the new feel of a new property. The breakfast was a little lacking as the food keep on running out and it took some time for the assistant to refill the stations. One coffee machine went down and only one machine was working creating a line to get coffee. Besides that, great location to come and visit the Bershires.

10

Sharon

Sep 27, 2025

·

Stayed 1 night

Easy to find nice staff very clean facility

8

Francine

Aug 7, 2025

·

Stayed 2 nights

Accessible to theater and Tanglewood

4

John

Aug 4, 2025

·

Stayed 1 night

Hotel has only been open a few weeks and may be having startup problems. Room with features booked was unavailable (fortunately they called in advance and the missing feature was not a problem-- but they blamed Expedia). Driveway into hotel is hard to identify (poor signage at street level). On arrival, we were checked in and given a room that didn't match the rest of the reservation. Called the desk and went down and up a few times and eventually got a satisfactory room, but it took close to an hour from initial check-in until we got into that room. Then low water pressure, lukewarm water in the shower, signs that the shower enclosure had not been completed properly and was leaking, slippery shower floor without a grab bar at the shower/ door end, noise transmission between rooms (especially the sound of water in the pipes), and more. Maybe lots of this will get sorted out as they get more practice, but, if our experience is typical, people booking in here in the near future, at least through Expedia, should be ready for adventures.

8

Emile

Aug 23, 2025

·

Stayed 1 night

Brand new hotel. Really nice staff. Great location to Tanglewood and great rates.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised for quality and variety, and the coffee is popular. On a busy morning, items and a coffee machine ran low before being refilled.

Related guest reviews

10

Nathan

Oct 3, 2025

·

Stayed 1 night

It appeared to be a new hotel. It was quiet and there was lots of parking. Room was clean/spacious with lots of amenities. The breakfast was good with many options. We enjoyed our one night stay!

10

Marti

Sep 26, 2025

·

Stayed 1 night

Clean, friendly and responsive staff that takes pride, new, great breakfast, comfortable bed, 11am checkout

10

Jeannette

Jul 8, 2025

·

Stayed 1 night

The staff were all so friendly and helpful and the room and the hotel itself were very nice. Great location. Nice and clean, lovely pool, awesome coffee and a good breakfast. We will absolutely be back again next year to stay here.

10

Vladimir

Aug 3, 2025

·

Stayed 1 night

Love the new feel of a new property. The breakfast was a little lacking as the food keep on running out and it took some time for the assistant to refill the stations. One coffee machine went down and only one machine was working creating a line to get coffee. Besides that, great location to come and visit the Bershires.

10

Benjamin

Aug 6, 2025

·

Stayed 1 night

The hotel was 4-weeks old - so the room had that "new" smell. We were there for an evening stopover driving into Boston from Toronto with kids. Thus, having a working indoor pool was important. Parking was amply available and the free breakfast was a god-send since it helped us save a few bucks with the terrible exchange rate us Canadians have to contend with! Over time, we hope that more food options will appear as we were disappointed with Arizona's Pizza down the street, even with the discount. But that's a review for another time and space!

10

Erin

Sep 5, 2025

·

Stayed 2 nights

Hotel was clean, the rooms had good space, the breakfast was excellent and the team there was very friendly and accommodating

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $119	2 $130	3 $130	4 $129	5 $103	6 $182	7 $114
8 $103	9 $103	10 $103	11 $103	12 $107	13 $119	14 $114
15 $103	16 $103	17 $103	18 $103	19 $103	20 $103	21 $107
22 $103	23 $103	24 $103	25 $120	26 $166	27 $141	28 $119
29 $111	30 $97

Su	Mo	Tu	We	Th	Fr	Sa
		1 $97	2 $97	3 $97	4 $100	5 $100
6 $97	7 $97	8 $97	9 $97	10 $97	11 $97	12 $99
13 $97	14 $97	15 $97	16 $97	17 $97	18 $100	19 $100
20 $97	21 $97	22 $97	23 $97	24 $97	25 $157	26 $123
27 $127	28 $119	29 $112	30 $108	31 $104

Holiday Inn Express & Suites Pittsfield-Lenox-Berkshires by IHG

Prices for Holiday Inn Express & Suites Pittsfield-Lenox-Berkshires by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds, Accessible (Communication)

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed, Roll-In Shower (Mobility, Roll-In Shower)

Suite, 2 Queen Beds, Mobility Accessible (Mobility, Communication)

Suite, 1 King Bed, Roll-In Shower (Mobility, Roll-In Shower)

Premium Room

Standard Room, 1 King Bed, Accessible (Communication)

Suite, 2 Queen Beds

Standard Room, 1 King Bed

Suite, 1 King Bed, Accessible (Communication)

Suite, 1 King Bed

Standard Room

Suite, 2 Queen Beds, Accessible Bathtub (Mobility, Accessible Tub)

Suite, 2 Queen Beds, Accessible (Communication)

Guest reviews of Holiday Inn Express & Suites Pittsfield-Lenox-Berkshires by IHG

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites Pittsfield-Lenox-Berkshires by IHG

Prices for upcoming dates