Holiday Inn & Suites Pittsfield-Berkshires by IHG
$128
/ night
Avg. for September
Select dates to see prices and availability
$128
/ night
Avg. for September
Monthly average prices
Nightly prices at Holiday Inn & Suites Pittsfield-Berkshires by IHG average $94 in January, the cheapest month, and $216 in July, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $94 |
| February | $103 |
| March | $106 |
| April | $114 |
| May | $122 |
| June | $157 |
| July | $216 |
| August | $195 |
| September | $128 |
| October | $141 |
| November | $97 |
| December | $96 |
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Sep · $128
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Most expensive: July (~$216)
Cheapest: January (~$94)
About this property
Enjoy recreational amenities such as a health club and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a hair salon.
Amenities
Enjoy recreational amenities such as a health club and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a hair salon.
Business amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Event facilities at this hotel consist of a conference center and 10 meeting rooms. Free valet parking is available onsite.
Dining
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. To-go breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 179 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with digital programming provide entertainment. Private bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Location
With a stay at Holiday Inn & Suites Pittsfield-Berkshires by IHG, you'll be centrally located in Pittsfield, within a 15-minute drive of Tanglewood Music Center and Berkshire Athenaeum. This hotel is 9.2 mi (14.8 km) from Jiminy Peak Mountain Resort and 0.3 mi (0.5 km) from Lichtenstein Center for the Arts.
What's nearby
Berkshire Museum(0.2 miles)
Colonial Theater(0.2 miles)
Berkshire Athenaeum(0.3 miles)
Lichtenstein Center for the Arts(0.3 miles)
Barrington Stage Company(0.4 miles)
Housatonic River(1.4 miles)
Canoe Meadows Wildlife Sanctuary(2 miles)
Pittsfield Dog Park(2.2 miles)
Onota Lake(2.4 miles)
Pontoosuc Lake(2.7 miles)
Bousquet Ski Area(3 miles)
Guido's Marketplace(3 miles)
Herman Melville's Arrowhead(3.1 miles)
Berkshire Community College(3.3 miles)
Tracy Brook Wildlife Sanctuary(4.4 miles)
Pittsfield, MA (PSF-Pittsfield Municipal)(4.3 miles)
Hudson, NY (HCC-Columbia County)(33.2 miles)
Restaurant
Swimming pool
Non-Smoking Rooms
Business Center
Tennis Courts
Housekeeping
Location
1 West Street, Pittsfield, Massachusetts, United States of America
Berkshire Museum (0.2 miles)
Colonial Theater (0.2 miles)
Berkshire Athenaeum (0.3 miles)
Lichtenstein Center for the Arts (0.3 miles)
Barrington Stage Company (0.4 miles)
Housatonic River (1.4 miles)
Room options
5
Suite, 1 King Bed, Accessible (Roll-In Shower)
Room details
1 King Bed
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
14
Suite, Multiple Beds
Room details
2 Queen Beds
and 1 Sofa Bed
Sleeps 6
Air ConditioningHeatingWi-Fi (Free)
13
Suite, 1 King Bed with Sofa Bed
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
10
Standard Room
Room details
1 Full Bed
2 Twin Beds
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
6
Room, 2 Queen Beds, Accessible
Room details
2 Queen Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
4
Standard Room, 1 Queen Bed, Accessible
Room details
1 Queen Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
6
Studio Suite, 1 King Bed with Sofa Bed, Pool View
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
8
Standard Room, 2 Queen Beds
Room details
2 Queen Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
7
Standard Room, 2 Queen Beds, Accessible
Room details
2 Queen Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
4
Standard Room, 1 King Bed, Accessible
Room details
1 King Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
9
Standard Room, 1 King Bed
Room details
1 King Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
Guest reviews
7.7
Good
Based on 1,001 verified reviews
Who stays here?
Business
39%
Couple
22%
Family
26%
Group
7%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
At Holiday Inn & Suites Pittsfield-Berkshires by IHG, travelers often praise friendly, efficient staff and generally comfortable rooms, while many note the attached garage is closed, making parking off site or via sometimes slow valet the norm.
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What guests think
At Holiday Inn & Suites Pittsfield-Berkshires by IHG, travelers often praise friendly, efficient staff and generally comfortable rooms, while many note the attached garage is closed, making parking off site or via sometimes slow valet the norm.
Cleanliness feedback is mixed, with many clean rooms but recurring reports of odors, dated or worn common areas, and occasional pests. Room quality varies-some updated and spacious with views, others small or noisy near the pool-and multiple reviews cite spotty hot water, aging bathrooms, and intermittent TV or Wi-Fi. The downtown location is convenient for restaurants and Berkshires attractions, though several guests felt parts of the surrounding area could feel unsafe, and the pool and bar receive praise despite occasional closures or temperature issues. Expect a central, service-focused stay with trade-offs around building upkeep.
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AI-generated summary based on recent guest reviews
Facilities
The attached garage is closed in many reviews, so guests park off site or use free valet that can be slow or unavailable at times. The pool and bar/restaurant earn praise, but there are reports of closures, cold water, leaks, or a nonfunctional jacuzzi.
Related guest reviews
10
Terry
Oct 12, 2025
·
Stayed 2 nights
The bar and restaurant were excellent. Valet parking is free and fast. Ive machines should be on each floor.
The bar and restaurant were excellent. Valet parking is free and fast. Ive machines should be on each floor.
8
Alyssa
Feb 17, 2025
·
Stayed 2 nights
Great for the money. Unfortunately the jacuzzi was non-functional which was the one thing I was looking forward to after a ski day. Hotel staff was amazing.
Great for the money. Unfortunately the jacuzzi was non-functional which was the one thing I was looking forward to after a ski day. Hotel staff was amazing.
6
Rita
Aug 4, 2025
·
Stayed 1 night
There’s no parking on the property. Valet is free but inconvenient. Got here after a long drive to find out the restaurant is not open on Sunday's. Apparently travelers don’t eat or drink on Sunday's?
There’s no parking on the property. Valet is free but inconvenient. Got here after a long drive to find out the restaurant is not open on Sunday's. Apparently travelers don’t eat or drink on Sunday's?
2
Kathryn
Jan 5, 2025
·
Stayed 1 night
Pool was closed (indefinitely apparently), hallways were filthy and elevators smelled of cigarettes and booze. Not family friendly
Pool was closed (indefinitely apparently), hallways were filthy and elevators smelled of cigarettes and booze. Not family friendly
6
Lajos
Dec 30, 2024
·
Stayed 3 nights
The hotel is in decent shape but during our stay the regular parking area was under construction so you have to park your car next door at TD Bank. They offer valet service. What I did not like is that the jacuzzi was out of service and the water in the pool was very cold.
The hotel is in decent shape but during our stay the regular parking area was under construction so you have to park your car next door at TD Bank. They offer valet service. What I did not like is that the jacuzzi was out of service and the water in the pool was very cold.
6
Patrick
Oct 23, 2025
·
Stayed 2 nights
They should advise that parking lot is under construction.
They should advise that parking lot is under construction.
6
Tracy
Sep 2, 2024
·
Stayed 2 nights
Was ok. Property is in need of some renovation. The packing garage has been out of commission for over three years. You have to pack offsite. The roof in the pool room was leaking when it was raining. Other than that, the room was clean. The staff was pleasant.
Was ok. Property is in need of some renovation. The packing garage has been out of commission for over three years. You have to pack offsite. The roof in the pool room was leaking when it was raining. Other than that, the room was clean. The staff was pleasant.
8
Priscilla
Sep 2, 2025
·
Stayed 3 nights
Our room was very spacious, clean and comfortable. The parking situation is the problem. No spaces available nearby. Long walk to the parking lot. The pool was great.
Our room was very spacious, clean and comfortable. The parking situation is the problem. No spaces available nearby. Long walk to the parking lot. The pool was great.
8
Diane
Jul 31, 2025
·
Stayed 1 night
There is some renovation going on at the hotel so some common area appearance is affected and garage is not available at this time due to renovations but they do offer free valet parking which is off site
There is some renovation going on at the hotel so some common area appearance is affected and garage is not available at this time due to renovations but they do offer free valet parking which is off site
6
Cindy
Oct 20, 2025
·
Stayed 2 nights
Parking was an issue - staff was thrown off due to guest parking in circle .
Parking was an issue - staff was thrown off due to guest parking in circle .
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: many describe clean rooms and tidy spaces, while others report odors (including smoke in hallways), stained linens, dust, pests, and dirty common areas.
Related guest reviews
8
Daniel
Nov 28, 2025
·
Stayed 2 nights
The room was clean, and staff who checked us in was both courteous and informative.
The room was clean, and staff who checked us in was both courteous and informative.
2
Ebony
Mar 18, 2025
·
Stayed 2 nights
There were bugs in both hotel rooms , they moved me around and I still seen and stepped on bugs I got out of there hours prior to check out
There were bugs in both hotel rooms , they moved me around and I still seen and stepped on bugs I got out of there hours prior to check out
6
Peyton
Jan 15, 2024
·
Stayed 1 night
Overall room was nice and spacious! The cleanliness of the lobby could of been better. The floors were dirty and the elevator floor had spilled coffee on it for 2 days. We asked for our valet car to be ready by 3:30 and had to wait an additional 15 minutes. They also charged my daughter $2 for one fun dip. She was told that they can makeup the prices.
Overall room was nice and spacious! The cleanliness of the lobby could of been better. The floors were dirty and the elevator floor had spilled coffee on it for 2 days. We asked for our valet car to be ready by 3:30 and had to wait an additional 15 minutes. They also charged my daughter $2 for one fun dip. She was told that they can makeup the prices.
4
Georgia
Mar 7, 2025
·
Stayed 4 nights
There was no hot water on the first morning when I went to take a shower. The person at the front desk said it would warm up if I let it run about 20 minutes. The same was true the second day. In the evening there was hot water on both of those days. It was fixed for the third and fourth days after I spoke to someone at the front desk who then contacted engineering to take care of things. The property is gradually updating their facilities. Make sure you check with staff the day before to make sure you are in part of the building that has already been upgraded so will have hot water in the morning. On my last evening while I was brushing my teeth, a cockroach wandered into the bathroom. When I told the front desk person the day after, she asked why I didn't call down to let someone know. It's not clear what she thought anyone could have done by coming up to my room to see the dead cockroach. A better thing for her to day is that she will notify management immediately. I had to recommend that to her.
There was no hot water on the first morning when I went to take a shower. The person at the front desk said it would warm up if I let it run about 20 minutes. The same was true the second day. In the evening there was hot water on both of those days. It was fixed for the third and fourth days after I spoke to someone at the front desk who then contacted engineering to take care of things. The property is gradually updating their facilities. Make sure you check with staff the day before to make sure you are in part of the building that has already been upgraded so will have hot water in the morning. On my last evening while I was brushing my teeth, a cockroach wandered into the bathroom. When I told the front desk person the day after, she asked why I didn't call down to let someone know. It's not clear what she thought anyone could have done by coming up to my room to see the dead cockroach. A better thing for her to day is that she will notify management immediately. I had to recommend that to her.
8
Nallely
May 18, 2024
·
Stayed 2 nights
loved how close to downtown the property is, we walked whwre we could. parking garage is closed for renovations but the staff was great and provided free valet and parked our car close or in front of the doors most days to help with us having a small child and my husband using a cane. loved the bar and pool as well. the hallways smelled strongly of weed but thankfully the smell stayed in the halls
loved how close to downtown the property is, we walked whwre we could. parking garage is closed for renovations but the staff was great and provided free valet and parked our car close or in front of the doors most days to help with us having a small child and my husband using a cane. loved the bar and pool as well. the hallways smelled strongly of weed but thankfully the smell stayed in the halls
6
Jennifer
Mar 2, 2025
·
Stayed 1 night
It was an ok stay.. Just lots of dust and the water in the bathroom was terrible. Barely any hot water and the faucet was broken. I called the front desk and nobody answered
It was an ok stay.. Just lots of dust and the water in the bathroom was terrible. Barely any hot water and the faucet was broken. I called the front desk and nobody answered
10
John
Aug 5, 2025
·
Stayed 1 night
Consistently a clean room with welcoming staff.
Consistently a clean room with welcoming staff.
2
Antoinette
Jun 29, 2025
·
Stayed 2 nights
Place smells like cigarettes! The garage was closed so we had to walk to park. The elevator was so noisy ! Just a dirty hotel
Place smells like cigarettes! The garage was closed so we had to walk to park. The elevator was so noisy ! Just a dirty hotel
2
Oded
Jul 27, 2025
·
Stayed 2 nights
Sheets with stains and no hot water
Sheets with stains and no hot water
6
Elizabeth
Jun 16, 2025
·
Stayed 1 night
We had great service at check in and with the free valet service. (The current garage is not available so they are using one down the street). Our room was on the 5th floor and when we got out of the elevator, it smelled like smoke, specifically marijuana. When we went into our room similarly, the room smell vaguely of marijuana and the bathroom even worse. We got in pretty late and we were tired and did not want to change rooms. Then, as we were getting ready for bed, someone decided to have a long conversation on the phone outside our door at the end of the hall. We open the door once and the person didn't leave. Finally we open the door again and told the person that the walls were thin and we could hear the conversation. But it was a bummer. The room was clean, and the service was good. The big issue was the room smelled like smoke and the room was not as quiet as it should have been.
We had great service at check in and with the free valet service. (The current garage is not available so they are using one down the street). Our room was on the 5th floor and when we got out of the elevator, it smelled like smoke, specifically marijuana. When we went into our room similarly, the room smell vaguely of marijuana and the bathroom even worse. We got in pretty late and we were tired and did not want to change rooms. Then, as we were getting ready for bed, someone decided to have a long conversation on the phone outside our door at the end of the hall. We open the door once and the person didn't leave. Finally we open the door again and told the person that the walls were thin and we could hear the conversation. But it was a bummer. The room was clean, and the service was good. The big issue was the room smelled like smoke and the room was not as quiet as it should have been.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally comfortable, with some updated and spacious options or nice views. Several note small bathrooms or rooms, noise near the pool/halls, temperature control issues, and intermittent TV or Wi-Fi.
Related guest reviews
6
MIGAURY
Jun 29, 2025
·
Stayed 1 night
While the staff was friendly, the rooms are very small, our ac was not working at all, the parking is off site. The hotel is in need of an update and for the price we paid we could have had a better place.
While the staff was friendly, the rooms are very small, our ac was not working at all, the parking is off site. The hotel is in need of an update and for the price we paid we could have had a better place.
6
Arlene
Sep 29, 2024
·
Stayed 1 night
My room was right outside of the pool area, which was noisy. There was hairs on the back of the bathroom door. The sink in the bathroom was plugged up and couldn't be unplugged
My room was right outside of the pool area, which was noisy. There was hairs on the back of the bathroom door. The sink in the bathroom was plugged up and couldn't be unplugged
8
Charles
Apr 5, 2025
·
Stayed 1 night
WiFi was unsecured. TV (Direct TV) didn’t work. Moving cable might get a response in upper channels but only momentarily. Cable junction box had been stuck them pulled through wall. Covered with recent room paint
WiFi was unsecured. TV (Direct TV) didn’t work. Moving cable might get a response in upper channels but only momentarily. Cable junction box had been stuck them pulled through wall. Covered with recent room paint
8
Elizabeth
Jul 5, 2025
·
Stayed 1 night
The room was too cold and we could not adjust the temperature.
The room was too cold and we could not adjust the temperature.
8
Jeffrey D
Jul 16, 2025
·
Stayed 1 night
Great spot for exploring the area. Walking distance to downtown, and easy drive to nature, which is why I was in town w/ friends. Only complaint is that the hot water ran out really fast in the showers the days we were there
Great spot for exploring the area. Walking distance to downtown, and easy drive to nature, which is why I was in town w/ friends. Only complaint is that the hot water ran out really fast in the showers the days we were there
8
Richard
Mar 15, 2025
·
Stayed 1 night
I was nervous about the property due to its location & what I've heard from some others, but it was the only option for my timing & I took a chance. The exterior looked extremely dated & a bit unkempt & the neighborhood seemed dark & unsafe. However, upon entering the staff was super pleasant, super helpful, & I was in my room in like 2 minutes from walking into the lobby to my front door. Room was a cozy size & well appointed. All new fixtures & incredibly clean. I was very pleasantly surprised. I did find a sock in the closet left behind by a previous guest, but otherwise, all seemed very sanitary. TV wouldn't turn on, but the WiFi was very adequate to stream entertainment, so for one night, it worked.
I was nervous about the property due to its location & what I've heard from some others, but it was the only option for my timing & I took a chance. The exterior looked extremely dated & a bit unkempt & the neighborhood seemed dark & unsafe. However, upon entering the staff was super pleasant, super helpful, & I was in my room in like 2 minutes from walking into the lobby to my front door. Room was a cozy size & well appointed. All new fixtures & incredibly clean. I was very pleasantly surprised. I did find a sock in the closet left behind by a previous guest, but otherwise, all seemed very sanitary. TV wouldn't turn on, but the WiFi was very adequate to stream entertainment, so for one night, it worked.
8
Susan
Jul 13, 2025
·
Stayed 1 night
Overnight stay while on a family visit. Comfortable room, good beds, great AC. Quiet as well.
Overnight stay while on a family visit. Comfortable room, good beds, great AC. Quiet as well.
6
Barry
May 16, 2025
·
Stayed 3 nights
it was ok. 2 queen beds were comfortable enough. 2 chairs, small desk attached to bureau. decent tv. very small bathroom. 1 person at a time please. don't be in a rush for that shower...11th floor room took 10 minutes for the hot water to arrive. parking garage closed (for repair?). free valet to an unsecured parking lot. $12.99 breakfast nothing special, but due to a foul up with our reservation, we got vouchers.
it was ok. 2 queen beds were comfortable enough. 2 chairs, small desk attached to bureau. decent tv. very small bathroom. 1 person at a time please. don't be in a rush for that shower...11th floor room took 10 minutes for the hot water to arrive. parking garage closed (for repair?). free valet to an unsecured parking lot. $12.99 breakfast nothing special, but due to a foul up with our reservation, we got vouchers.
10
Robert
May 9, 2023
·
Stayed 1 night
Attentive staff, great views facing West, lovely scenery along Rt 7. Perfect!
Attentive staff, great views facing West, lovely scenery along Rt 7. Perfect!
10
brianna
Jun 3, 2024
·
Stayed 1 night
The hotel has been updated with comfortable rooms that are clean and nice. The pool area is clean. Breakfast was great. Easy, fast, and delicious. The staff went above and beyond to be helpful. The only downsides are: rooms surrounding the pool area are loud during open pool hours. Rooms could use a with noice cancelling material in the hallway walls. The parking garage is closed, but not yet under construction. So the surrounding area looks dated and rundown, but the hotel building itself has recently been painted and cleaned up.
The hotel has been updated with comfortable rooms that are clean and nice. The pool area is clean. Breakfast was great. Easy, fast, and delicious. The staff went above and beyond to be helpful. The only downsides are: rooms surrounding the pool area are loud during open pool hours. Rooms could use a with noice cancelling material in the hallway walls. The parking garage is closed, but not yet under construction. So the surrounding area looks dated and rundown, but the hotel building itself has recently been painted and cleaned up.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly, welcoming, and efficient at check-in, and often accommodating. Some experienced lapses such as slow or missing valet, reservation or room-type mix-ups, and limited follow-up on complaints.
Related guest reviews
10
Ronald
Nov 22, 2025
·
Stayed 1 night
Great checking. Great staff, great room.
Great checking. Great staff, great room.
10
Tori
Dec 13, 2024
·
Stayed 2 nights
Staff at the bar and front desk were amazing.
Staff at the bar and front desk were amazing.
4
Meg
Jul 6, 2024
·
Stayed 1 night
The off site parking was inconvenient as our party has limited mobility. We have a handicap placard and were told on the phone we could park in the hotel lot with it. They failed to mention there are only two spots. None were available. There was valet offered but at our time of check in it was an absolute mess. The staff was doing the best they could but it was terribly understaffed.
The off site parking was inconvenient as our party has limited mobility. We have a handicap placard and were told on the phone we could park in the hotel lot with it. They failed to mention there are only two spots. None were available. There was valet offered but at our time of check in it was an absolute mess. The staff was doing the best they could but it was terribly understaffed.
10
Julie
Oct 22, 2025
·
Stayed 2 nights
All was very good at this hotel, our room was modernized and updated. The people at the front desk as well as all the employees were all well trained and pleasant . Pittsfield is in the middle of The Berkshires and so it was a great location to see what we wanted to see.
All was very good at this hotel, our room was modernized and updated. The people at the front desk as well as all the employees were all well trained and pleasant . Pittsfield is in the middle of The Berkshires and so it was a great location to see what we wanted to see.
10
Shanni
Jun 6, 2023
·
Stayed 1 night
The valet was super nice and very attentive. The front desk attendant could not find my reservation. After waiting almost 10 minutes the manager came over and swiftly assisted, finding my reservation. The room was clean and quiet. While I wish self-parking was available, the valet service was prompt and accommodating.
The valet was super nice and very attentive. The front desk attendant could not find my reservation. After waiting almost 10 minutes the manager came over and swiftly assisted, finding my reservation. The room was clean and quiet. While I wish self-parking was available, the valet service was prompt and accommodating.
8
Christi
Mar 9, 2025
·
Stayed 2 nights
The check in process was easy, and the front desk clerks were friendly. The parking garage is still not complete so the cars are parked off property. Getting a spot to temporarily park for the check in process can be challenging. Valet is an option which we used and would recommend. The staff was able to get our car quickly when requested. We had a concern on our 2nd night with smelling smoke in which we contacted the desk. They said they would send someone up to investigate, However there was no follow up. After 20 minutes of still smelling smoke in our room and in the hallway, I contacted the desk and they asked to remind them of our concern. At that point they contacted maintenance who said they checked our floor and “it seems like someone was cooking in their room.” We asked if they had confirmed the source and were told not to worry, the staff does regular fire checks. Hopefully that was true, all turn d out well but it was a little unnerving. We’ve stayed at this property in the past without any issues.
The check in process was easy, and the front desk clerks were friendly. The parking garage is still not complete so the cars are parked off property. Getting a spot to temporarily park for the check in process can be challenging. Valet is an option which we used and would recommend. The staff was able to get our car quickly when requested. We had a concern on our 2nd night with smelling smoke in which we contacted the desk. They said they would send someone up to investigate, However there was no follow up. After 20 minutes of still smelling smoke in our room and in the hallway, I contacted the desk and they asked to remind them of our concern. At that point they contacted maintenance who said they checked our floor and “it seems like someone was cooking in their room.” We asked if they had confirmed the source and were told not to worry, the staff does regular fire checks. Hopefully that was true, all turn d out well but it was a little unnerving. We’ve stayed at this property in the past without any issues.
10
Gabriel
Sep 10, 2023
·
Stayed 1 night
The employees were kind and attentive. The complimentary valet while the garage is being renovated was very helpful and they were extremely quick with retrieving our vehicle
The employees were kind and attentive. The complimentary valet while the garage is being renovated was very helpful and they were extremely quick with retrieving our vehicle
10
Eithne
Aug 4, 2025
·
Stayed 5 nights
Very friendly staff. Restaurant/bar on sight very convenient.
Very friendly staff. Restaurant/bar on sight very convenient.
4
Melissa
Jan 20, 2025
·
Stayed 1 night
We were coming in for a quick stay to surprise friends in the area. Many years ago we had stayed on the property and it was very nice, but this time it was very disappointing. We knew the parking garage was closed and that there was complimentary valet, but upon arrival there was no one in sight to valet so we ended up parking ourselves. Luckily it was right in the lot on property. Our friends were not so lucky and had to self park at a nearby lot. As we entered the lobby a man whom I am assuming was the valet was slouched in a chair and didn't even acknowledge our arrival. The woman at the front desk was friendly and explained everything. When we went to our room and discovered a portable crib was set up. We were heading out and asked the front desk if it could be removed. She said of course. Anyways we were gone for many hours, and returned to find it was still in the room. It was late so my husband and I just dragged it out and put it in the hall. Also upon our return that evening there were several police cars in the driveway which was a little unsettling. The next morning we went down to the desk because we were told to "prepay" for breakfast because then it would cost less than if we paid at the breakfast. The woman at the front desk was very rude, took a few minutes to acknowledge us and then told us that "they don't do that".She then agreed to do it.The breakfast was not worth the additional cost. I was disappointed with both the staff and the condition of the hotel.
We were coming in for a quick stay to surprise friends in the area. Many years ago we had stayed on the property and it was very nice, but this time it was very disappointing. We knew the parking garage was closed and that there was complimentary valet, but upon arrival there was no one in sight to valet so we ended up parking ourselves. Luckily it was right in the lot on property. Our friends were not so lucky and had to self park at a nearby lot. As we entered the lobby a man whom I am assuming was the valet was slouched in a chair and didn't even acknowledge our arrival. The woman at the front desk was friendly and explained everything. When we went to our room and discovered a portable crib was set up. We were heading out and asked the front desk if it could be removed. She said of course. Anyways we were gone for many hours, and returned to find it was still in the room. It was late so my husband and I just dragged it out and put it in the hall. Also upon our return that evening there were several police cars in the driveway which was a little unsettling. The next morning we went down to the desk because we were told to "prepay" for breakfast because then it would cost less than if we paid at the breakfast. The woman at the front desk was very rude, took a few minutes to acknowledge us and then told us that "they don't do that".She then agreed to do it.The breakfast was not worth the additional cost. I was disappointed with both the staff and the condition of the hotel.
10
Kali
Nov 10, 2024
·
Stayed 1 night
The front desk staff went above and beyond to make sure that our stay went off without a hitch. Thank you kindly.!
The front desk staff went above and beyond to make sure that our stay went off without a hitch. Thank you kindly.!
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AI-generated summary based on recent guest reviews
Location
Downtown setting is central and walkable to restaurants, theaters, and area attractions. Some guests felt the immediate area could seem unsafe, with a single report of a car break-in at the nearby lot.
Related guest reviews
8
kristin
Mar 4, 2025
·
Stayed 2 nights
Great location for my needs. Quiet and clean price was right as well.
Great location for my needs. Quiet and clean price was right as well.
8
Neil
Sep 14, 2023
·
Stayed 1 night
Central location, quiet comfortable clean room.
Central location, quiet comfortable clean room.
6
Gretyl
Sep 2, 2025
·
Stayed 1 night
This hotel met our one night need for affordable accommodation in the area around Tanglewood. Room was clean and comfortable and afforded a nice view of the surrounding area including mountains, a nice church, and police, fire and ambulance responding to a weird scene. The parking garage attached to the hotel appears condemned which means a valet drives your car down the street to a bank lot. Let them do this. I drove myself and did NOT feel safe walking back to the hotel after the concert and I am not unaccustomed to being in large cities. Several sketchy characters in the area, at least two appeared to be on a drug like meth. Fortunately the valet walked ahead and engaged one character asking for money long enough for me to pass by for which I was extremely grateful. There is an absolutely lovely carousel down the street by the CVS you should visit during the day. Overall, the hotel was fine but the area right around it was not.
This hotel met our one night need for affordable accommodation in the area around Tanglewood. Room was clean and comfortable and afforded a nice view of the surrounding area including mountains, a nice church, and police, fire and ambulance responding to a weird scene. The parking garage attached to the hotel appears condemned which means a valet drives your car down the street to a bank lot. Let them do this. I drove myself and did NOT feel safe walking back to the hotel after the concert and I am not unaccustomed to being in large cities. Several sketchy characters in the area, at least two appeared to be on a drug like meth. Fortunately the valet walked ahead and engaged one character asking for money long enough for me to pass by for which I was extremely grateful. There is an absolutely lovely carousel down the street by the CVS you should visit during the day. Overall, the hotel was fine but the area right around it was not.
10
Susan
Jul 5, 2025
·
Stayed 1 night
Very convenient location, downtown, short drive to local attractions
Very convenient location, downtown, short drive to local attractions
10
Helen
Jun 3, 2025
·
Stayed 1 night
Walking distance from the Colonial Theater, lots of dining options, good breakfast, comfortable bed, clean room, clean hotel.
Walking distance from the Colonial Theater, lots of dining options, good breakfast, comfortable bed, clean room, clean hotel.
10
Dane
Aug 17, 2025
·
Stayed 1 night
This is my "go to" when I'm in Pittsfield. It's central, convenient, clean and comfortable.
This is my "go to" when I'm in Pittsfield. It's central, convenient, clean and comfortable.
8
stacy
Feb 26, 2023
·
Stayed 4 nights
Central to the movie theater, many places to eat
Central to the movie theater, many places to eat
10
Scott
Feb 13, 2024
·
Stayed 2 nights
Stay was great overall. Room was well appointed and very clean. Especially liked the hotel location as it was walking distance to everything I needed. Only minor complaint is the parking as the attached garage is still under renovation? Would prefer having better access to my car, but the valet was easy enough. (cars are parked next door in the TD bank parking lot)
Stay was great overall. Room was well appointed and very clean. Especially liked the hotel location as it was walking distance to everything I needed. Only minor complaint is the parking as the attached garage is still under renovation? Would prefer having better access to my car, but the valet was easy enough. (cars are parked next door in the TD bank parking lot)
8
Christopher
Apr 17, 2023
·
Stayed 2 nights
The property is located near some nice restaurants and is in central Berkshires.
The property is located near some nice restaurants and is in central Berkshires.
10
Catina
Mar 19, 2024
·
Stayed 2 nights
The hotel itself was great. No complaints at all. There were a few shady looking characters around and hanging around outside the hotel. The parking garage is under construction so we all had to park at the at TD bank. One person in our group had their car broke into in that parking lot.
The hotel itself was great. No complaints at all. There were a few shady looking characters around and hanging around outside the hotel. The parking garage is under construction so we all had to park at the at TD bank. One person in our group had their car broke into in that parking lot.
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AI-generated summary based on recent guest reviews
Dining
On-site bar/restaurant is often praised for good food and drinks, but breakfast is inconsistent—several found the buffet limited or poor value, and occasional closures (such as Sunday) are noted. The venue is third-party, so charges may not post to the room.
Related guest reviews
10
Terry
Oct 12, 2025
·
Stayed 2 nights
The bar and restaurant were excellent. Valet parking is free and fast. Ive machines should be on each floor.
The bar and restaurant were excellent. Valet parking is free and fast. Ive machines should be on each floor.
6
Rita
Aug 4, 2025
·
Stayed 1 night
There’s no parking on the property. Valet is free but inconvenient. Got here after a long drive to find out the restaurant is not open on Sunday's. Apparently travelers don’t eat or drink on Sunday's?
There’s no parking on the property. Valet is free but inconvenient. Got here after a long drive to find out the restaurant is not open on Sunday's. Apparently travelers don’t eat or drink on Sunday's?
4
Stephen
Jul 28, 2025
·
Stayed 7 nights
Pittsfield is not a city where I would willingly spend time. The streets are lined with the homeless, who may be staying down the hall from you. Many stores on North Street are vacant. Those that are not are occupied by agencies dealing with the drug problem in the city. The smell of weed is everywhere (not in the hotel). The employees are lovely, helpful and friendly. Breakfast is decent but limited and monotonous. It was the same selection 7 mornings in a row. The bar and restaurant were pleasant but not part of the hotel - you cannot put your check on the hotel bill. The room was comfortable but looked out on a soup kitchen and broken garage. I did see a rat heading into the garage one morning. Parking is in the adjacent bank lot. You might have to walk past a few sketchy characters to get to the hotel. Sadly, the public parts of the hotel are in disrepair. The front doors squawk and the elevators are shaky. We witnessed a power outage during our stay. There is a generator however. We got great service from the sales department scheduling an event on the top (13th) floor. We were given a room with a magnificent view and the in-house caterer provided a nice breakfast. I might do that again but I think we are done staying there.
Pittsfield is not a city where I would willingly spend time. The streets are lined with the homeless, who may be staying down the hall from you. Many stores on North Street are vacant. Those that are not are occupied by agencies dealing with the drug problem in the city. The smell of weed is everywhere (not in the hotel). The employees are lovely, helpful and friendly. Breakfast is decent but limited and monotonous. It was the same selection 7 mornings in a row. The bar and restaurant were pleasant but not part of the hotel - you cannot put your check on the hotel bill. The room was comfortable but looked out on a soup kitchen and broken garage. I did see a rat heading into the garage one morning. Parking is in the adjacent bank lot. You might have to walk past a few sketchy characters to get to the hotel. Sadly, the public parts of the hotel are in disrepair. The front doors squawk and the elevators are shaky. We witnessed a power outage during our stay. There is a generator however. We got great service from the sales department scheduling an event on the top (13th) floor. We were given a room with a magnificent view and the in-house caterer provided a nice breakfast. I might do that again but I think we are done staying there.
6
Julie
Mar 20, 2025
·
Stayed 1 night
To start with, the parking garage is closed and looks condemned. When asked where to park, we were told to park down the hill at the bank parking lot. Breakfast was pretty expensive for a continental breakfast that in other hotels would be free. It was also of poor quality.
To start with, the parking garage is closed and looks condemned. When asked where to park, we were told to park down the hill at the bank parking lot. Breakfast was pretty expensive for a continental breakfast that in other hotels would be free. It was also of poor quality.
10
Joy
Aug 31, 2024
·
Stayed 1 night
Hotel was very clean and updated. We loved our stay. Pool was amazing and the food at the restaurant was delicious!!
Hotel was very clean and updated. We loved our stay. Pool was amazing and the food at the restaurant was delicious!!
6
Barry
May 16, 2025
·
Stayed 3 nights
it was ok. 2 queen beds were comfortable enough. 2 chairs, small desk attached to bureau. decent tv. very small bathroom. 1 person at a time please. don't be in a rush for that shower...11th floor room took 10 minutes for the hot water to arrive. parking garage closed (for repair?). free valet to an unsecured parking lot. $12.99 breakfast nothing special, but due to a foul up with our reservation, we got vouchers.
it was ok. 2 queen beds were comfortable enough. 2 chairs, small desk attached to bureau. decent tv. very small bathroom. 1 person at a time please. don't be in a rush for that shower...11th floor room took 10 minutes for the hot water to arrive. parking garage closed (for repair?). free valet to an unsecured parking lot. $12.99 breakfast nothing special, but due to a foul up with our reservation, we got vouchers.
8
Matthew
Jul 22, 2023
·
The hotel is convenient and about what one expects from the brand and the price. The room was clean and comfortable. The only on-premise breakfast option is a third-party restaurant with a buffet for $13. The buffet food was awful, cold and tasteless.
The hotel is convenient and about what one expects from the brand and the price. The room was clean and comfortable. The only on-premise breakfast option is a third-party restaurant with a buffet for $13. The buffet food was awful, cold and tasteless.
10
Jennifer
Jan 7, 2025
·
Stayed 4 nights
Good location and helpful staff. Restaurant on premises was very good (not hotel) which was nice.
Good location and helpful staff. Restaurant on premises was very good (not hotel) which was nice.
2
mary
Jul 10, 2025
·
Stayed 1 night
Terrible and expensive. The hotel is very dated and has no Amenities. The garage was condemned and is closed so there was no parking and no handicap accessibility. The restaurant was closed and no food or beverages available at check in or checkout except expensive mini pizzas or Mac and cheese. Just an incredibly expensive and poorly run and managed hotel that is very over priced.
Terrible and expensive. The hotel is very dated and has no Amenities. The garage was condemned and is closed so there was no parking and no handicap accessibility. The restaurant was closed and no food or beverages available at check in or checkout except expensive mini pizzas or Mac and cheese. Just an incredibly expensive and poorly run and managed hotel that is very over priced.
10
William
Jun 22, 2023
·
Stayed 1 night
Hotel was very good. In house restaurant was exceptional!
Hotel was very good. In house restaurant was exceptional!
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AI-generated summary based on recent guest reviews
8
April
2 weeks ago
·
Stayed 1 night
Staff was helpful. Location close to Tanglewood. Bed and pillows were awesome. One elevator was not working so that was inconvenient
Staff was helpful. Location close to Tanglewood. Bed and pillows were awesome. One elevator was not working so that was inconvenient
4
Ann Marie
2 weeks ago
·
Stayed 1 night
The property appeared to be under renovations. Barely any parking available for self parking. Three elevators on a hotel that has 10 floors and only one elevator was working. We had to wait half hour to get out of hotel with the luggage rack. We had to take elevator up just so we could get on to go down otherwise we would’ve been waiting a lot longer. Rooms are fairly small with very small bathrooms. It was my first time out to the berkshires but I would not stay there again. Extremely disappointed after what they charge for a room.
The property appeared to be under renovations. Barely any parking available for self parking. Three elevators on a hotel that has 10 floors and only one elevator was working. We had to wait half hour to get out of hotel with the luggage rack. We had to take elevator up just so we could get on to go down otherwise we would’ve been waiting a lot longer. Rooms are fairly small with very small bathrooms. It was my first time out to the berkshires but I would not stay there again. Extremely disappointed after what they charge for a room.
6
Katie
2 weeks ago
·
Stayed 1 night
Staff were all very friendly. Hotel was good location for concert at Tanglewood and we slept well in the room. The big downfall was that two of their elevators were out of operation leaving one remaining for all guests and cleaning staff with their large carts.
Staff were all very friendly. Hotel was good location for concert at Tanglewood and we slept well in the room. The big downfall was that two of their elevators were out of operation leaving one remaining for all guests and cleaning staff with their large carts.
8
Frank
4 weeks ago
·
Stayed 2 nights
I had 2 rooms. 1 room (414) did not have a phone, the microwave didn't have power. The other room was fine. We didn't like that there was only 1 elevator working as we had to wait quite a while sometimes to go up or down. We understand that the hotel is undergoing renovations. Overall, we enjoyed our stay.
I had 2 rooms. 1 room (414) did not have a phone, the microwave didn't have power. The other room was fine. We didn't like that there was only 1 elevator working as we had to wait quite a while sometimes to go up or down. We understand that the hotel is undergoing renovations. Overall, we enjoyed our stay.
8
Mark
4 weeks ago
·
Stayed 3 nights
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FAQs about Holiday Inn & Suites Pittsfield-Berkshires by IHG
Is parking available at the property?
Free valet parking is available onsite.
What type of breakfast is offered and what are the serving hours?
To-go breakfasts are available daily from 6:30 AM to 10:30 AM for a fee of approximately USD 12.99 per person.
Does the property allow pets?
Pets are allowed in specific rooms only, with a pet fee of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request, and additional charges may apply.
What accessibility features are available for guests with disabilities?
The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and bathrooms are not provided.
What is the location of the property in relation to key landmarks?
The hotel is centrally located in Pittsfield, within a 15-minute drive of Tanglewood Music Center and Berkshire Athenaeum. It is 0.3 mi from Berkshire Museum and 0.4 mi from Colonial Theater.
Does the property have a swimming pool?
The hotel features an indoor pool, operational from 7:00 AM to 9:00 PM.
What are the policies for guests staying with children?
Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-17: 118.26670037514495USD
- 2026-09-18: 194.52408040759275USD
- 2026-09-19: 163.99972267439267USD
- 2026-09-20: 118.26670037514495USD
- 2026-09-21: 110.48196930452727USD
- 2026-09-22: 112.62725289277648USD
- 2026-09-23: 112.62725289277648USD
- 2026-09-24: 112.62725289277648USD
- 2026-09-25: 181.11349459184262USD
- 2026-09-26: 197.28435886930845USD
- 2026-09-27: 113.1959450465393USD
- 2026-09-28: 113.1959450465393USD
- 2026-09-29: 113.1959450465393USD
- 2026-09-30: 113.1959450465393USD
- 2026-10-01: 113.1959450465393USD
- 2026-10-02: 254.4213555397949USD
- 2026-10-03: 242.56271940530394USD
- 2026-10-04: 113.1959450465393USD
- 2026-10-05: 113.1959450465393USD
- 2026-10-06: 113.1959450465393USD
- 2026-10-07: 113.1959450465393USD
- 2026-10-08: 113.1959450465393USD
- 2026-10-09: 282.4508209865112USD
- 2026-10-10: 282.4508209865112USD
- 2026-10-11: 154.16209492218016USD
- 2026-10-12: 116.43010741246032USD
- 2026-10-13: 116.43010741246032USD
- 2026-10-14: 116.43010741246032USD
- 2026-10-15: 116.43010741246032USD
- 2026-10-16: 202.6746353067169USD
- 2026-10-17: 188.65990258335876USD
- 2026-10-18: 115.35205911802672USD
- 2026-10-19: 106.35027543945311USD
- 2026-10-20: 106.70603802001189USD
- 2026-10-21: 106.70603802001189USD
- 2026-10-22: 106.26403367381286USD
- 2026-10-23: 139.74806789386747USD
- 2026-10-24: 134.51989905262755USD
- 2026-10-25: 103.81284793792723USD
- 2026-10-26: 111.03983097505187USD
- 2026-10-27: 116.32230957606505USD
- 2026-10-28: 112.11787926948547USD
- 2026-10-29: 108.80385629431152USD
- 2026-10-30: 102.41537468910217USD
- 2026-10-31: 101.81644634363555USD
- 2026-11-01: 97.0250895103836USD
- 2026-11-02: 96.92806096805572USD
- 2026-11-03: 96.51840821060942USD
- 2026-11-04: 96.92806096805572USD
- 2026-11-05: 97.83363447251891USD
- 2026-11-06: 106.72760283207701USD
- 2026-11-07: 118.58622148394774USD
- 2026-11-08: 93.00393825308227USD
- 2026-11-09: 97.60724328173065USD
- 2026-11-10: 96.92806096805572USD
- 2026-11-11: 97.75816200094603USD
- 2026-11-12: 100.25926061761474USD
- 2026-11-13: 97.34850924349975USD
- 2026-11-14: 99.18120358187102USD
- 2026-11-15: 95.94703247463988USD
- 2026-11-16: 97.0250895103836USD
- 2026-11-17: 99.83002732550048USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Tax ID - C0010502360
- This property accepts credit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Pool access available from 7:00 AM to 9:00 PM.
- Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for to-go breakfast: approximately USD 12.99 per person
- Pet fee: USD 50.00 per accommodation, per stay (maximum USD 50.00 per stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Restaurant
Swimming pool
Non-Smoking Rooms
Business Center
Tennis Courts
Housekeeping
Activities
Swimming pool
Tennis Courts
Golf Course (nearby)
Cycling
Fishing
Golf (miniature)
Horse Riding
Canoeing
Hiking
Pool Indoor
Outdoor heated pool
Live Music
Pool (Indoor)
Outdoor Furniture
Terrace
Fitness Center (nearby)
Internet
Free Wi-Fi
Services
Business Center
Housekeeping
Banquet Facilities
Safe-Deposit Box
ATM / Cash Machine
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Bingo
General
Restaurant
Non-Smoking Rooms
Allergy-Free Room Available
Vending Machines
Beach Sun Loungers
Wheelchair Accessible (Limited)