Hotel Fiesta Americana Villas Cancún
164 US$
/ noche
Promedio para septiembre
Precios para Hotel Fiesta Americana Villas Cancún
Selecciona fechas para ver precios y disponibilidad
164 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Hotel Fiesta Americana Villas Cancún, los precios por noche son de 128 US$ de media en el mes más barato (octubre) y de 221 US$ en el mes más caro (marzo), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 187 US$ |
| febrero | 195 US$ |
| marzo | 221 US$ |
| abril | 183 US$ |
| mayo | 179 US$ |
| junio | 144 US$ |
| julio | 139 US$ |
| agosto | 149 US$ |
| septiembre | 164 US$ |
| octubre | 128 US$ |
| noviembre | 143 US$ |
| diciembre | 185 US$ |
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sept · 164 US$
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Más caro: marzo (aprox. 221 US$)
Más barato: octubre (aprox. 128 US$)
Acerca de esta propiedad
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 3 bañeras de hidromasaje, un gimnasio y un karaoke. Encon...
Servicios
Para un relax sin igual, nada como una visita al spa, que ofrece masajes, tratamientos corporales y tratamientos faciales. La diversión está asegurada en este alojamiento, que ofrece 3 bañeras de hidromasaje, un gimnasio y un karaoke. Encontrarás también conexión a Internet wifi gratis, servicios de conserjería y una tienda de recuerdos.
Servicios empresariales
Tendrás una sala de ordenadores, tintorería y un servicio de recepción las 24 horas a tu disposición. Hay un aparcamiento con asistencia gratuito disponible.
Comida
Si tienes ganas de comer algo de cocina internacional, ve a La Palapa, uno de los 2 restaurantes de este complejo turístico, o simplemente llama al servicio de habitaciones las 24 horas. Pon la guinda en el pastel a un día fantástico con una bebida en el bar o lounge o en el bar junto a la piscina. Se ofrece un desayuno bufé todos los días de 07:00 a 12:00 con un coste adicional.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 179 habitaciones con aire acondicionado, microondas y televisión de pantalla plana. Las habitaciones disponen de balcón. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. Entre las comodidades, se incluyen caja fuerte, cafetera y tetera y teléfono.
Ubicación
Fiesta Americana Cancun Villas se encuentra en en Zona Hotelera (Cancún), a apenas diez minutos en coche de Plaza la Isla y Centro Comercial Luxury Avenue. Además, este complejo de playa se encuentra a 5,1 km de Playa Tortugas y a 7,4 km de Centro comercial Puerto Cancún Marina Town Center.
Qué hay cerca
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc(0.1 millas)
Centro comercial Plaza Caracol(0.1 millas)
Laguna Nichupté(0.2 millas)
Playa Ancha(0.3 millas)
Terminal de ferry Ultramar(0.4 millas)
Playa Caracol(0.4 millas)
Centro de Convenciones de Cancún(0.6 millas)
Centro comercial Forum By The Sea(0.6 millas)
Playa Fórum(0.6 millas)
Playa Gaviota Azul(0.6 millas)
Playa Chac Mool(0.8 millas)
Club de golf Pok Ta Pok(1 millas)
Playa Tortugas(1.4 millas)
Playa Langosta(2.2 millas)
Plaza la Isla(2.4 millas)
Cancún, Quintana Roo (CUN-Cancún Intl.)(14.9 millas)
Aeropuerto Internacional de Tulum (TQO)(110.2 millas)
Aparcamiento
Restaurante
Piscina
Servicio de habitaciones
Servicio de aparcacoches
Mostrador turístico
Ubicación
Boulevard Kukulkan Seccion A lote 3 Km 8.5, Punta Cancún, Avenida Kukulkán, Cancún, Benito Juárez, Estado de Quintana Roo, México
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc (0.1 millas)
Centro comercial Plaza Caracol (0.1 millas)
Laguna Nichupté (0.2 millas)
Playa Ancha (0.3 millas)
Terminal de ferry Ultramar (0.4 millas)
Playa Caracol (0.4 millas)
Opciones de habitación
13
Premium Deluxe Villa
Detalles de la oferta
2 Camas Dobles
Capacidad: 2
344 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Microondas
11
Master Suite, 3 Bedrooms Plus
Detalles de la oferta
2 Camas Dobles Extragrandes
, 2 Camas Dobles
y 1 Sofá Cama
2110 ft²
BalcónZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Cocina
14
Premium Villa Master Suite
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
689 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Sala de estar independiente
8
Deluxe Villa
Detalles de la oferta
2 Camas Dobles
Capacidad: 3
344 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Microondas
12
Master Suite, 2 Bedrooms Plus
Detalles de la oferta
1 Cama Doble Extragrande
, 2 Camas Dobles
y 1 Sofá Cama
Capacidad: 8
1033 ft²
BalcónZona de comedor independienteAire acondicionadoConexión Wi-Fi (gratuita)Cocina
13
Villa Master Suite
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 4
689 ft²
BalcónAire acondicionadoConexión Wi-Fi (gratuita)Cocina
Reseñas de los huéspedes sobre Hotel Fiesta Americana Villas Cancún
8.3
Muy bueno
Basado en 1192 comentarios verificados
¿Quién se queda aquí?
Trabajo
3%
Pareja
31%
Familia
51%
Grupo
11%
Solo/a
2%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
En Fiesta Americana Cancun Villas, los viajeros elogian constantemente al personal amable, las suites espaciosas con kitchenette y la conveniente ubicación a poca distancia de aguas tranquilas, al tiempo que señalan que las habitaciones están desactualizadas, a veces huelen a humedad y hay insistentes propuestas de membresías o multipropiedad.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
En Fiesta Americana Cancun Villas, los viajeros elogian constantemente al personal amable, las suites espaciosas con kitchenette y la conveniente ubicación a poca distancia de aguas tranquilas, al tiempo que señalan que las habitaciones están desactualizadas, a veces huelen a humedad y hay insistentes propuestas de membresías o multipropiedad.
Los huéspedes disfrutan de la piscina y la zona de baño tranquila y poco profunda, pero el acceso a la playa es por escaleras con una pequeña sección de arena, algunas piscinas y jacuzzis están un poco fríos y las renovaciones ocasionales o la música del hotel vecino pueden generar ruido. La oferta gastronómica en el lugar recibe opiniones variadas: a algunos les encantaron las comidas, pero muchos consideran que el buffet de desayuno es caro y algunos encontraron que la comida o las bebidas eran promedio para el precio, con un servicio ocasionalmente lento. Espere una estancia cómoda y familiar en una ubicación privilegiada si no le importa que las habitaciones sean un poco antiguas y haya algunos compromisos en las instalaciones y la restauración.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Los huéspedes disfrutan de la gran piscina, la zona de baño tranquila y las tumbonas junto a la playa, pero el acceso a la playa es por escaleras con una pequeña franja de arena; varios mencionan piscinas frías o jacuzzis templados y un gimnasio modesto. Las renovaciones ocasionales causan ruido, mientras que la lavandería gratuita de autoservicio es práctica.
Reseñas de huéspedes relacionadas
10
Vivian
1 ene 2026
·
Se alojó 4 noches
Quarto muito espaçoso e confortável com cozinha, fogão, refrigerador, microondas e banheiro bem amplo também. Piscina boa mas fria. Na melhor regiao de .
Quarto muito espaçoso e confortável com cozinha, fogão, refrigerador, microondas e banheiro bem amplo também. Piscina boa mas fria. Na melhor regiao de .
4
Jose Enrique
7 nov 2025
·
Se alojó 4 noches
The rooms have a very strong smell of mildew that stard fading away after a couples of days, but the first impact arriving at the room is a feeling of old and low quality. There is no beach, yo can see in the pictures sand but there is a wall that protects the sand. The waves hit this wall, there is no sand access to the beach as a normal beach hotel. There are strairs to access the water, but there broken and very slippery, it is quite difficult to access, ocenyou access the beach, it is nice, 1m depth and plenty of space to enjoy with kids. Only one option of restaurant on weekdays and 3 on weekends, all pf them quite expensive. You can bring your snacks and beverages to the beach area. Rooms and bathrooms were clean, and a lot of water bottles were provided.
The rooms have a very strong smell of mildew that stard fading away after a couples of days, but the first impact arriving at the room is a feeling of old and low quality. There is no beach, yo can see in the pictures sand but there is a wall that protects the sand. The waves hit this wall, there is no sand access to the beach as a normal beach hotel. There are strairs to access the water, but there broken and very slippery, it is quite difficult to access, ocenyou access the beach, it is nice, 1m depth and plenty of space to enjoy with kids. Only one option of restaurant on weekdays and 3 on weekends, all pf them quite expensive. You can bring your snacks and beverages to the beach area. Rooms and bathrooms were clean, and a lot of water bottles were provided.
6
Sophia
18 may 2025
·
Se alojó 5 noches
The hotel facilities are excellent, however our room was very tired and worn and the VIP benefits are non-existent. The pool area is very nice with ample sunbeds, a nice swim up bar, good beach access and hot tubs. The room itself is in desperate need of refurbishment. There is no oven, instead a massive dishwasher - I’m not sure how many dishes need washing when you get no oven and 1 saucepan. The kitchen supplies are hugely lacking for a self catering experience. The shower screen was broken with only one of the panes there. The film was peeling, the wardrobe doors were squeaky, the sofa bed slides out when you sit on it, the pillows are so soft they will give you neck ache. This is not a 4* hotel. There is a free laundry room which is amazing- not coming home with lots of dirty clothes was the dream! The VIP experience of a room upgrade, early check in and late check out is dependent upon availability, unfortunately none of these were available for us - surprise! The spa offers 241 on Thursdays so take advantage of this as the massage was excellent. Unfortunately the shower in the ladies changing room was broken. They have a hotel with great potential, unfortunately it is missing the mark and as such is overpriced and not worth it.
The hotel facilities are excellent, however our room was very tired and worn and the VIP benefits are non-existent. The pool area is very nice with ample sunbeds, a nice swim up bar, good beach access and hot tubs. The room itself is in desperate need of refurbishment. There is no oven, instead a massive dishwasher - I’m not sure how many dishes need washing when you get no oven and 1 saucepan. The kitchen supplies are hugely lacking for a self catering experience. The shower screen was broken with only one of the panes there. The film was peeling, the wardrobe doors were squeaky, the sofa bed slides out when you sit on it, the pillows are so soft they will give you neck ache. This is not a 4* hotel. There is a free laundry room which is amazing- not coming home with lots of dirty clothes was the dream! The VIP experience of a room upgrade, early check in and late check out is dependent upon availability, unfortunately none of these were available for us - surprise! The spa offers 241 on Thursdays so take advantage of this as the massage was excellent. Unfortunately the shower in the ladies changing room was broken. They have a hotel with great potential, unfortunately it is missing the mark and as such is overpriced and not worth it.
6
Marco
3 nov 2025
·
Se alojó 3 noches
The hotel is currently under renovation, so there was quite a bit of construction noise — we were woken up early by hammering and drilling right above our room. The room itself felt a bit outdated, but the staff were friendly and the breakfast was good. We especially enjoyed the calm, shallow water at the resort beach, which was perfect for relaxing.
The hotel is currently under renovation, so there was quite a bit of construction noise — we were woken up early by hammering and drilling right above our room. The room itself felt a bit outdated, but the staff were friendly and the breakfast was good. We especially enjoyed the calm, shallow water at the resort beach, which was perfect for relaxing.
8
Jerome
12 ene 2025
·
Se alojó 7 noches
The pools were very cold unfortunately and kids weren’t aloud in the hots tubs which weren’t hot at all.. the staff were amazing I must say and the food was delightful and they did not skimp out on the drinks
The pools were very cold unfortunately and kids weren’t aloud in the hots tubs which weren’t hot at all.. the staff were amazing I must say and the food was delightful and they did not skimp out on the drinks
10
Aaron
19 mar 2025
·
Se alojó 7 noches
The staff were always very helpful and kind. The breakfast buffet may seem expensive, but it's worth $30 for the variety of traditional Mexican foods and attentive service while enjoying a great view of the ocean. The property is well kept though a bit dated and rooms are spacious. You can access the ocean right in front of the resort by walking down concrete steps, but we walked a few minutes to the beach on either side of the property to enjoy a more traditional beachfront. It's an easy walk to many good restaurants and a grocery store. We cooked at least one meal a day in our little kitchen. One area that could be improved is pool cleanliness. The water looked stagnant in some areas in the mornings and our toddler kept on getting dirty streaks on his swimsuit, which I finally figured out was from some film on the side of the pool.
The staff were always very helpful and kind. The breakfast buffet may seem expensive, but it's worth $30 for the variety of traditional Mexican foods and attentive service while enjoying a great view of the ocean. The property is well kept though a bit dated and rooms are spacious. You can access the ocean right in front of the resort by walking down concrete steps, but we walked a few minutes to the beach on either side of the property to enjoy a more traditional beachfront. It's an easy walk to many good restaurants and a grocery store. We cooked at least one meal a day in our little kitchen. One area that could be improved is pool cleanliness. The water looked stagnant in some areas in the mornings and our toddler kept on getting dirty streaks on his swimsuit, which I finally figured out was from some film on the side of the pool.
10
Sara
31 jul 2025
·
Se alojó 7 noches
This property has three restaurants and the food was phenomenal in all three. The beds were fantastic. The pillows were even better. It was just me and my 10 year-old son and I felt completely safe. In the rare moments when my 10-year-old was looking for something to do. There was ping-pong in the lobby along with foosball and basketball shooting. The location to a supermarket just maybe a quarter mile down the road was fantastic. The grocery store itself was amazing and had everything you could possibly need. We were lucky enough to have a room with a kitchen, which we didn’t really use but could have if we wanted to, which was lovely. Even though we don’t speak Spanish, we got by just fine.
This property has three restaurants and the food was phenomenal in all three. The beds were fantastic. The pillows were even better. It was just me and my 10 year-old son and I felt completely safe. In the rare moments when my 10-year-old was looking for something to do. There was ping-pong in the lobby along with foosball and basketball shooting. The location to a supermarket just maybe a quarter mile down the road was fantastic. The grocery store itself was amazing and had everything you could possibly need. We were lucky enough to have a room with a kitchen, which we didn’t really use but could have if we wanted to, which was lovely. Even though we don’t speak Spanish, we got by just fine.
10
Flavia
22 ene 2026
·
Se alojó 2 noches
O quarto era bem amplo e possui muitas comodidades. A piscina estava muito fria e as 3 jacuzzis que existem estavam sempre cheias, sendo assim, seria interessante aumentar o numero de jacuzzi e realizar um ligeiro aquecimento da piscina com placa solar. O restaurante Lá Palapa é bem gostoso e a academia quebra um Fialho. A localização é excelente
O quarto era bem amplo e possui muitas comodidades. A piscina estava muito fria e as 3 jacuzzis que existem estavam sempre cheias, sendo assim, seria interessante aumentar o numero de jacuzzi e realizar um ligeiro aquecimento da piscina com placa solar. O restaurante Lá Palapa é bem gostoso e a academia quebra um Fialho. A localização é excelente
10
doudou
3 mar 2024
·
Se alojó 7 noches
This was our first time here and enjoyed it ..its quiet and pretty only thing is the beach access its beautiful but u cant just walk in there are steps to go into the ocean but besides that everything was perfect
This was our first time here and enjoyed it ..its quiet and pretty only thing is the beach access its beautiful but u cant just walk in there are steps to go into the ocean but besides that everything was perfect
10
Karen
23 ene 2026
·
Se alojó 4 noches
Service was excellent. Pool and the pool bar were. Very enjoyable stay.
Service was excellent. Pool and the pool bar were. Very enjoyable stay.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes encontraron que las habitaciones y las zonas comunes estaban limpias, pero los comentarios recurrentes mencionan olores a humedad o moho y suciedad ocasional por falta de mantenimiento. Algunos notaron problemas de limpieza en la piscina.
Reseñas de huéspedes relacionadas
10
Lilia
9 jul 2025
·
Se alojó 5 noches
Exelente servicio , habitaciones cómodas y limpias , playa exelente , gracias especiales a Alejandra por tan exelente servicio
Exelente servicio , habitaciones cómodas y limpias , playa exelente , gracias especiales a Alejandra por tan exelente servicio
4
Claudia
15 nov 2025
·
Se alojó 4 noches
El hotel en malas condiciones, necesita reparaciones. El cuarto estaba en malas condiciones la chapa del baño rota, la llave del fregadero no tenía coladera. Paredes con manchas. El jacuzzi estaba fría la temperatura del agua, de los 4 sólo tenían dos en servicio, solo uno con la temperatura correcta. La alberca sucia con muchas olas y suciedad. Lo más desconcertante es el mal trato de los del mostrador. No fueron amables, ni corteses. Los únicos con buen servicio fue la camarera que limpió el cuarto y los maleteros. Una mala experiencia. Desilusión. NO LO RECOMIENDO.
El hotel en malas condiciones, necesita reparaciones. El cuarto estaba en malas condiciones la chapa del baño rota, la llave del fregadero no tenía coladera. Paredes con manchas. El jacuzzi estaba fría la temperatura del agua, de los 4 sólo tenían dos en servicio, solo uno con la temperatura correcta. La alberca sucia con muchas olas y suciedad. Lo más desconcertante es el mal trato de los del mostrador. No fueron amables, ni corteses. Los únicos con buen servicio fue la camarera que limpió el cuarto y los maleteros. Una mala experiencia. Desilusión. NO LO RECOMIENDO.
10
Andrew
17 feb 2026
·
Se alojó 9 noches
High standard of cleanliness throughout the accommodation.
High standard of cleanliness throughout the accommodation.
4
nyleescia
3 jun 2024
·
Se alojó 3 noches
There were ants in our room and the room and the hallways smelled like mold coming from the vents. Not healthy.
There were ants in our room and the room and the hallways smelled like mold coming from the vents. Not healthy.
4
Alfonso
5 sept 2025
·
Se alojó 1 noche
Viejo sucio húmedo
Viejo sucio húmedo
10
Riben
19 abr 2025
·
Se alojó 2 noches
Spacious room, spectacular ocean view, big pool, and very clean environment.
Spacious room, spectacular ocean view, big pool, and very clean environment.
2
Kenneth
14 nov 2025
·
Se alojó 5 noches
The rooms were old and not clean. The only new rooms they had were in the middle of terrible construction noise all day long and they placed my 70 year old parents right above the loud thumping music at the pool and refused to move them to another room. Would not recommend. Got the Westin down the street for 300$ more and they had a lovely experience there.
The rooms were old and not clean. The only new rooms they had were in the middle of terrible construction noise all day long and they placed my 70 year old parents right above the loud thumping music at the pool and refused to move them to another room. Would not recommend. Got the Westin down the street for 300$ more and they had a lovely experience there.
2
Navdeep
27 mar 2025
·
Se alojó 2 noches
Room and hotel had strong mold smell, we checkout within an hour and booked another hotel.
Room and hotel had strong mold smell, we checkout within an hour and booked another hotel.
8
Martha Idali
10 jul 2025
·
Se alojó 5 noches
Overall nice clean hotel
Overall nice clean hotel
10
Tecla
24 may 2025
·
Se alojó 2 noches
We enjoyed our stay! The facilities are very nice. We loved our spacious room. Yes, it was a little dated, but not in any way that impacted our stay. The staff were very friendly. We also liked that it was quiet, felt family oriented and most of the guests were Spanish speaking. It did not have the loud, touristy vibe that so many Cancun resorts have. We ate at Palapa restaurant twice, although never ate the buffet. The service was very good, as was the food! We ate at a few of the local taquerias across the street from the hotel and they were great and had really friendly service. I have never seen a more hard-working pool staff. They were out there day and night, cleaning every inch of the pool and hot tub area!! Be ready for the sales pitch of their other properties and vacation club. It's common at most hotels we've visited in the more popular cities in Mexico. I will say, it was much gentler and less pressure than I've experience elsewhere, so that was appreciated. We also received some nice "extras" from our status with Expedia, which was very nice!! We would definitely stay here again if we're ever back in Cancun!
We enjoyed our stay! The facilities are very nice. We loved our spacious room. Yes, it was a little dated, but not in any way that impacted our stay. The staff were very friendly. We also liked that it was quiet, felt family oriented and most of the guests were Spanish speaking. It did not have the loud, touristy vibe that so many Cancun resorts have. We ate at Palapa restaurant twice, although never ate the buffet. The service was very good, as was the food! We ate at a few of the local taquerias across the street from the hotel and they were great and had really friendly service. I have never seen a more hard-working pool staff. They were out there day and night, cleaning every inch of the pool and hot tub area!! Be ready for the sales pitch of their other properties and vacation club. It's common at most hotels we've visited in the more popular cities in Mexico. I will say, it was much gentler and less pressure than I've experience elsewhere, so that was appreciated. We also received some nice "extras" from our status with Expedia, which was very nice!! We would definitely stay here again if we're ever back in Cancun!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son generalmente espaciosas y cuentan con kitchenette y balcón, a menudo con vistas al mar, pero la decoración y los accesorios se sienten anticuados, con informes de pequeños problemas de mantenimiento, poca presión de agua o problemas con el aire acondicionado y ruido de un resort vecino. El Wi-Fi puede ser lento.
Reseñas de huéspedes relacionadas
8
Christopher frank
1 jul 2025
·
Se alojó 7 noches
The room was roomy for our family of four. It's an odd design in my opinion there's a huge sliding door going from the master bedroom to the bathroom area. Which ours didn't stay closed properly so we had to stuff a towel under it so it wouldn't slide open. there's another regular door going from the first room and kitchen area into the bath area. first there's the shower which is nice and big then the sink area, again very roomy and to the side a door going to the toilet. I have two teen daughters (I'm Dad) so the problem with the design for me is if one of the girls is using the shower (glass door). I can't use the toilet. When I made the reservation I asked for a higher up floor. Upon check in I was given bottom floor but my wife and I decided it would be ok. In the end a higher floor would have been much more pleasant. The pool area and hot tubs are very nice with nice scenery. They have a DJ playing till 8 pm when the pool closes. The DJ wasn't bad just night club loud. the volume could be turned down a bit. After a half or full day of excursions I'd like a little relax time in my room or at the pool but I was watching the clock for 8 pm waiting for the DJ music to end. The location of the property is pretty good and walking distance to all sorts of restaurants, pharmacies, mini- marts and a very good sized grocery store with good prices and an excellent bakery. Over all it was a nice stay but for the money should have been a bit better.
The room was roomy for our family of four. It's an odd design in my opinion there's a huge sliding door going from the master bedroom to the bathroom area. Which ours didn't stay closed properly so we had to stuff a towel under it so it wouldn't slide open. there's another regular door going from the first room and kitchen area into the bath area. first there's the shower which is nice and big then the sink area, again very roomy and to the side a door going to the toilet. I have two teen daughters (I'm Dad) so the problem with the design for me is if one of the girls is using the shower (glass door). I can't use the toilet. When I made the reservation I asked for a higher up floor. Upon check in I was given bottom floor but my wife and I decided it would be ok. In the end a higher floor would have been much more pleasant. The pool area and hot tubs are very nice with nice scenery. They have a DJ playing till 8 pm when the pool closes. The DJ wasn't bad just night club loud. the volume could be turned down a bit. After a half or full day of excursions I'd like a little relax time in my room or at the pool but I was watching the clock for 8 pm waiting for the DJ music to end. The location of the property is pretty good and walking distance to all sorts of restaurants, pharmacies, mini- marts and a very good sized grocery store with good prices and an excellent bakery. Over all it was a nice stay but for the money should have been a bit better.
8
Robert
13 feb 2024
·
Se alojó 7 noches
Been here many times. Love the hotel! Pros: Beautiful property near the ocean. Friendly staff. Fantastic daily buffet. Good housekeeping. No heavy pressure to join any club/rewards program. Fast elevators! Lots of available water. Safe. Cons: Not the best internet access. TV ok, but disconnected often. Stations were ok but not great selection. Musty smell upon entering room. Shower pressure not so good. AC was not adjustable. Needed more info in rooms about things to do in Cancun including posted daily hotel events. Overall, excellent hotel experience and would definitely come back to Fiesta Americana Villas again!
Been here many times. Love the hotel! Pros: Beautiful property near the ocean. Friendly staff. Fantastic daily buffet. Good housekeeping. No heavy pressure to join any club/rewards program. Fast elevators! Lots of available water. Safe. Cons: Not the best internet access. TV ok, but disconnected often. Stations were ok but not great selection. Musty smell upon entering room. Shower pressure not so good. AC was not adjustable. Needed more info in rooms about things to do in Cancun including posted daily hotel events. Overall, excellent hotel experience and would definitely come back to Fiesta Americana Villas again!
10
Vivian
1 ene 2026
·
Se alojó 4 noches
Quarto muito espaçoso e confortável com cozinha, fogão, refrigerador, microondas e banheiro bem amplo também. Piscina boa mas fria. Na melhor regiao de .
Quarto muito espaçoso e confortável com cozinha, fogão, refrigerador, microondas e banheiro bem amplo também. Piscina boa mas fria. Na melhor regiao de .
6
Terry
2 feb 2025
·
Se alojó 2 noches
Employees were friendly, knowledgeable & helpful. Rooms were spacious, but need updating, especially the filter system. Rooms were a bit musty smelling and everything felt damp. Nice pool, but small beach. Our first room was next to another resort that was extremely noisy due to loud music until 11:00 pm. We asked to be moved & were accommodated
Employees were friendly, knowledgeable & helpful. Rooms were spacious, but need updating, especially the filter system. Rooms were a bit musty smelling and everything felt damp. Nice pool, but small beach. Our first room was next to another resort that was extremely noisy due to loud music until 11:00 pm. We asked to be moved & were accommodated
6
Sophia
18 may 2025
·
Se alojó 5 noches
The hotel facilities are excellent, however our room was very tired and worn and the VIP benefits are non-existent. The pool area is very nice with ample sunbeds, a nice swim up bar, good beach access and hot tubs. The room itself is in desperate need of refurbishment. There is no oven, instead a massive dishwasher - I’m not sure how many dishes need washing when you get no oven and 1 saucepan. The kitchen supplies are hugely lacking for a self catering experience. The shower screen was broken with only one of the panes there. The film was peeling, the wardrobe doors were squeaky, the sofa bed slides out when you sit on it, the pillows are so soft they will give you neck ache. This is not a 4* hotel. There is a free laundry room which is amazing- not coming home with lots of dirty clothes was the dream! The VIP experience of a room upgrade, early check in and late check out is dependent upon availability, unfortunately none of these were available for us - surprise! The spa offers 241 on Thursdays so take advantage of this as the massage was excellent. Unfortunately the shower in the ladies changing room was broken. They have a hotel with great potential, unfortunately it is missing the mark and as such is overpriced and not worth it.
The hotel facilities are excellent, however our room was very tired and worn and the VIP benefits are non-existent. The pool area is very nice with ample sunbeds, a nice swim up bar, good beach access and hot tubs. The room itself is in desperate need of refurbishment. There is no oven, instead a massive dishwasher - I’m not sure how many dishes need washing when you get no oven and 1 saucepan. The kitchen supplies are hugely lacking for a self catering experience. The shower screen was broken with only one of the panes there. The film was peeling, the wardrobe doors were squeaky, the sofa bed slides out when you sit on it, the pillows are so soft they will give you neck ache. This is not a 4* hotel. There is a free laundry room which is amazing- not coming home with lots of dirty clothes was the dream! The VIP experience of a room upgrade, early check in and late check out is dependent upon availability, unfortunately none of these were available for us - surprise! The spa offers 241 on Thursdays so take advantage of this as the massage was excellent. Unfortunately the shower in the ladies changing room was broken. They have a hotel with great potential, unfortunately it is missing the mark and as such is overpriced and not worth it.
6
nazim s
20 feb 2025
·
Se alojó 4 noches
Rooms were old, have some smell coming from bathroom and in pictures showing ocean view but it was only visible front balcony
Rooms were old, have some smell coming from bathroom and in pictures showing ocean view but it was only visible front balcony
8
David
15 mar 2024
·
Se alojó 4 noches
Very comfortable room, excellent beach access. The downside was very slow WiFi.
Very comfortable room, excellent beach access. The downside was very slow WiFi.
6
Michael
17 nov 2024
·
Se alojó 3 noches
Hotel was ok. No shower , but bath shower and almost impossible to get in our out without seriously hurting yourself . Bed was very uncomfortable.
Hotel was ok. No shower , but bath shower and almost impossible to get in our out without seriously hurting yourself . Bed was very uncomfortable.
8
Noel
19 ago 2025
·
Se alojó 7 noches
Nice property and great location. The rooms were a little dated but not bad at all. The rooms were spacious and the AC was cold. Overall nice property and walkable to the center of the hotel zone.
Nice property and great location. The rooms were a little dated but not bad at all. The rooms were spacious and the AC was cold. Overall nice property and walkable to the center of the hotel zone.
10
Edward
2 nov 2025
·
Se alojó 1 noche
Great location, decent beach and area. Jet skis available (no wait for us in Oct) and the Palapas restaurant between the pool and the beach was solid. The staff tried to accommodate us checking in early but the unit was in the left wing which was remodeling and the fumes were beyond acceptable. That said they quickly moved us to the end of the other wing and welcomed us with chocolates and wine! Even got us the same kind of suite. Great effort, I hope they stay like that in busy seasons. The hotel itself is nice but a bit older feeling. It’s not deluxe but has amenities. It’s quite notable compared to the whitewashed Riu next door that the Fiesta Villas feels a few decades older and less crisp. Sheets and bedding were nice. Slept like babies. Our two bedroom unit was spacious and the balcony is the star of the show, fantastic views! There is a kitchen which is great (and what we wanted) but is nothing to write home about. The shops nearby include lots of souvenirs and several convenience stores right across the road. The mall there seems mostly vacant but the streets cape has a decent selection of restaurants and plaza massage places among others. The star is the mega Chedraui which is a multilevel superstore with produce, cafe food court, bakery, liquor (top floor) in addition to the middle floor with a big selection of souvenirs and standard groceries and pharmacy. In Oct the weather was beautiful and crowds were nonexistent. Occasional rain mostly as you sleep.
Great location, decent beach and area. Jet skis available (no wait for us in Oct) and the Palapas restaurant between the pool and the beach was solid. The staff tried to accommodate us checking in early but the unit was in the left wing which was remodeling and the fumes were beyond acceptable. That said they quickly moved us to the end of the other wing and welcomed us with chocolates and wine! Even got us the same kind of suite. Great effort, I hope they stay like that in busy seasons. The hotel itself is nice but a bit older feeling. It’s not deluxe but has amenities. It’s quite notable compared to the whitewashed Riu next door that the Fiesta Villas feels a few decades older and less crisp. Sheets and bedding were nice. Slept like babies. Our two bedroom unit was spacious and the balcony is the star of the show, fantastic views! There is a kitchen which is great (and what we wanted) but is nothing to write home about. The shops nearby include lots of souvenirs and several convenience stores right across the road. The mall there seems mostly vacant but the streets cape has a decent selection of restaurants and plaza massage places among others. The star is the mega Chedraui which is a multilevel superstore with produce, cafe food court, bakery, liquor (top floor) in addition to the middle floor with a big selection of souvenirs and standard groceries and pharmacy. In Oct the weather was beautiful and crowds were nonexistent. Occasional rain mostly as you sleep.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal es ampliamente elogiado por su amabilidad y disposición, pero numerosas reseñas mencionan insistentes ofertas de multipropiedad o tours al registrarse y durante la estancia. Ocasionalmente hay fallos en la recepción o falta de seguimiento.
Reseñas de huéspedes relacionadas
10
Natalie
21 feb 2026
·
Se alojó 4 noches
Friendly staff. Resturants have great food, Overall beautiful resort.
Friendly staff. Resturants have great food, Overall beautiful resort.
4
irene
5 jun 2025
·
Se alojó 2 noches
They promise to give early check in and bring vip treatment due my level but never did The door that divided the bedroom and the living room was old and broken
They promise to give early check in and bring vip treatment due my level but never did The door that divided the bedroom and the living room was old and broken
8
Eduardo
2 abr 2025
·
Se alojó 8 noches
You check in tired ready to go to your room and they hold your room keys till they go through a sales pitch (meeting) for some time share or something. really hate that
You check in tired ready to go to your room and they hold your room keys till they go through a sales pitch (meeting) for some time share or something. really hate that
8
Juvenalia
13 mar 2025
·
Se alojó 14 noches
The early morning phone calls to do the breakfast sales pitch for the hotel finally stopped after the third morning when I complained.
The early morning phone calls to do the breakfast sales pitch for the hotel finally stopped after the third morning when I complained.
10
Elia
2 jul 2025
·
Se alojó 2 noches
This ia a beautiful clean property with ocean views and beach access. We had a beautiful room with a walk out patio. Fiesta Americana Villas had the best in customer service, we were greeted by friendly bell staff that took our luggage and very easy checkin. All staff members were very helpful, knowledgeable and welcoming. With the Expedia VIP status the staff brought a bottle of champagne and edible chocolate ocean reef sculpture as a welcome treat and gifted us fresh baked cookies upon check out.
This ia a beautiful clean property with ocean views and beach access. We had a beautiful room with a walk out patio. Fiesta Americana Villas had the best in customer service, we were greeted by friendly bell staff that took our luggage and very easy checkin. All staff members were very helpful, knowledgeable and welcoming. With the Expedia VIP status the staff brought a bottle of champagne and edible chocolate ocean reef sculpture as a welcome treat and gifted us fresh baked cookies upon check out.
4
Claudia
15 nov 2025
·
Se alojó 4 noches
El hotel en malas condiciones, necesita reparaciones. El cuarto estaba en malas condiciones la chapa del baño rota, la llave del fregadero no tenía coladera. Paredes con manchas. El jacuzzi estaba fría la temperatura del agua, de los 4 sólo tenían dos en servicio, solo uno con la temperatura correcta. La alberca sucia con muchas olas y suciedad. Lo más desconcertante es el mal trato de los del mostrador. No fueron amables, ni corteses. Los únicos con buen servicio fue la camarera que limpió el cuarto y los maleteros. Una mala experiencia. Desilusión. NO LO RECOMIENDO.
El hotel en malas condiciones, necesita reparaciones. El cuarto estaba en malas condiciones la chapa del baño rota, la llave del fregadero no tenía coladera. Paredes con manchas. El jacuzzi estaba fría la temperatura del agua, de los 4 sólo tenían dos en servicio, solo uno con la temperatura correcta. La alberca sucia con muchas olas y suciedad. Lo más desconcertante es el mal trato de los del mostrador. No fueron amables, ni corteses. Los únicos con buen servicio fue la camarera que limpió el cuarto y los maleteros. Una mala experiencia. Desilusión. NO LO RECOMIENDO.
6
michelle
18 jul 2025
·
Se alojó 5 noches
I didnt like that we arrived we were rushed by the employees to do a tour we were not interested in before we could even get to our rooms after a 6 hour flight . We were hungry and just wanted to rest
I didnt like that we arrived we were rushed by the employees to do a tour we were not interested in before we could even get to our rooms after a 6 hour flight . We were hungry and just wanted to rest
2
Cindy Gomez
8 abr 2025
·
Se alojó 1 noche
NO RECOMIENDO, AL LLEGAR TE HOSTIGAN PARA QUE ADQUIERES SU PAQUETE FIESTA REWARDS SIENDO QUE LES DIJE QUE NO ME INTERESABA, ME FORZARON A TOMAR UNA PLATICA Y ME FUE INCOMODO, CARGARON A MI TARJETA UN SERVICIO QUE NO SOILICITÉ NI UTILICE SIENDO QUE EN NINGUN MOMENTO UTILICE MI TARJETA DE CREDITO QUE TERROR NO SABER COMO FUE QUE ME APLICARON ESE COBRO. ADEMAS 2 HORAS ANTES DEL CHECK OUT TE ANDAN TOCANDO O MARCANDO AL TELEFONO PARA QUE YA TE SALGAS DE LA HABITACIÓN. NO VOLVERÍA A HOSPEDARME AHI
NO RECOMIENDO, AL LLEGAR TE HOSTIGAN PARA QUE ADQUIERES SU PAQUETE FIESTA REWARDS SIENDO QUE LES DIJE QUE NO ME INTERESABA, ME FORZARON A TOMAR UNA PLATICA Y ME FUE INCOMODO, CARGARON A MI TARJETA UN SERVICIO QUE NO SOILICITÉ NI UTILICE SIENDO QUE EN NINGUN MOMENTO UTILICE MI TARJETA DE CREDITO QUE TERROR NO SABER COMO FUE QUE ME APLICARON ESE COBRO. ADEMAS 2 HORAS ANTES DEL CHECK OUT TE ANDAN TOCANDO O MARCANDO AL TELEFONO PARA QUE YA TE SALGAS DE LA HABITACIÓN. NO VOLVERÍA A HOSPEDARME AHI
10
Edward Sarell
13 mar 2025
·
Se alojó 7 noches
My favorite place to stay in Cancun. Service is top notch, especially the Bell desk staff. Vicente, Rodrigo, Victor, and Oscar go out of their way to make sure your stay is memorable.
My favorite place to stay in Cancun. Service is top notch, especially the Bell desk staff. Vicente, Rodrigo, Victor, and Oscar go out of their way to make sure your stay is memorable.
10
Ana
20 oct 2025
·
Se alojó 3 noches
Staff was super friendly and accomodating. They were all really kind and the stay was wonderful
Staff was super friendly and accomodating. They were all really kind and the stay was wonderful
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Ubicación céntrica y accesible a poca distancia de supermercados, restaurantes, vida nocturna y transporte público; muchos valoran la tranquilidad del agua. Algunos informan de ruido procedente del hotel vecino.
Reseñas de huéspedes relacionadas
10
Jose
5 jul 2025
·
Se alojó 4 noches
Not much of a sandy beach but super calm and clear water. Staff super friendly and close to the mall, bus stop, and restaurants. Walking distance to the supermarket. Would stay here again for sure.
Not much of a sandy beach but super calm and clear water. Staff super friendly and close to the mall, bus stop, and restaurants. Walking distance to the supermarket. Would stay here again for sure.
10
CESAR
12 ago 2024
·
Se alojó 3 noches
A short walking distance from night life, shopping centers, restaurants, and more!
A short walking distance from night life, shopping centers, restaurants, and more!
10
Lindsay
12 may 2025
·
Se alojó 8 noches
Super friendly staff, they made us feel welcome immediately upon arrival. Parking was super easy with our rental car, and walking/using DiDi in the area made it super easy to get around the Hotel Zone.
Super friendly staff, they made us feel welcome immediately upon arrival. Parking was super easy with our rental car, and walking/using DiDi in the area made it super easy to get around the Hotel Zone.
10
ARACELI
2 nov 2025
·
Se alojó 6 noches
Excelente hotel, con personal muy amable, céntrico y con todas las comodidades, gracias
Excelente hotel, con personal muy amable, céntrico y con todas las comodidades, gracias
10
Marlon
17 ago 2024
·
Se alojó 1 noche
Property was clean, staff was amazing, beach was lovely, pool was nice and warm. Walking didstance to clubs, bars, restaurant and stores. We will definitely be back.
Property was clean, staff was amazing, beach was lovely, pool was nice and warm. Walking didstance to clubs, bars, restaurant and stores. We will definitely be back.
10
Veronica
26 jun 2025
·
Se alojó 5 noches
We Love how easy accessible to the beach, the pool was amazing, our room had a kitchen it was super nice cooking breakfast before heading out for the whole day. The location to Chudraui was like 2 blocks away that was a Plus. We will be back again.
We Love how easy accessible to the beach, the pool was amazing, our room had a kitchen it was super nice cooking breakfast before heading out for the whole day. The location to Chudraui was like 2 blocks away that was a Plus. We will be back again.
10
Edward
2 nov 2025
·
Se alojó 1 noche
Great location, decent beach and area. Jet skis available (no wait for us in Oct) and the Palapas restaurant between the pool and the beach was solid. The staff tried to accommodate us checking in early but the unit was in the left wing which was remodeling and the fumes were beyond acceptable. That said they quickly moved us to the end of the other wing and welcomed us with chocolates and wine! Even got us the same kind of suite. Great effort, I hope they stay like that in busy seasons. The hotel itself is nice but a bit older feeling. It’s not deluxe but has amenities. It’s quite notable compared to the whitewashed Riu next door that the Fiesta Villas feels a few decades older and less crisp. Sheets and bedding were nice. Slept like babies. Our two bedroom unit was spacious and the balcony is the star of the show, fantastic views! There is a kitchen which is great (and what we wanted) but is nothing to write home about. The shops nearby include lots of souvenirs and several convenience stores right across the road. The mall there seems mostly vacant but the streets cape has a decent selection of restaurants and plaza massage places among others. The star is the mega Chedraui which is a multilevel superstore with produce, cafe food court, bakery, liquor (top floor) in addition to the middle floor with a big selection of souvenirs and standard groceries and pharmacy. In Oct the weather was beautiful and crowds were nonexistent. Occasional rain mostly as you sleep.
Great location, decent beach and area. Jet skis available (no wait for us in Oct) and the Palapas restaurant between the pool and the beach was solid. The staff tried to accommodate us checking in early but the unit was in the left wing which was remodeling and the fumes were beyond acceptable. That said they quickly moved us to the end of the other wing and welcomed us with chocolates and wine! Even got us the same kind of suite. Great effort, I hope they stay like that in busy seasons. The hotel itself is nice but a bit older feeling. It’s not deluxe but has amenities. It’s quite notable compared to the whitewashed Riu next door that the Fiesta Villas feels a few decades older and less crisp. Sheets and bedding were nice. Slept like babies. Our two bedroom unit was spacious and the balcony is the star of the show, fantastic views! There is a kitchen which is great (and what we wanted) but is nothing to write home about. The shops nearby include lots of souvenirs and several convenience stores right across the road. The mall there seems mostly vacant but the streets cape has a decent selection of restaurants and plaza massage places among others. The star is the mega Chedraui which is a multilevel superstore with produce, cafe food court, bakery, liquor (top floor) in addition to the middle floor with a big selection of souvenirs and standard groceries and pharmacy. In Oct the weather was beautiful and crowds were nonexistent. Occasional rain mostly as you sleep.
10
Fernanda B
23 feb 2026
·
Se alojó 5 noches
Foi tudo ótimo! O quarto é amplo, estava bem limpo. Tem uma vista linda e localização excelente. Os problemas eram só as pedras para entrar no mar e a música alta do hotel ao lado.
Foi tudo ótimo! O quarto é amplo, estava bem limpo. Tem uma vista linda e localização excelente. Os problemas eram só as pedras para entrar no mar e a música alta do hotel ao lado.
10
Bernardo
4 nov 2025
·
Se alojó 3 noches
Very nice hotel close to everything
Very nice hotel close to everything
10
Esther
20 oct 2025
·
Se alojó 2 noches
I really liked how the property was so conveniently close to stores, restaurants and how well kept it is. The staff was beyond attentive and super nice. Overall, I really recommend this place!
I really liked how the property was so conveniently close to stores, restaurants and how well kept it is. The staff was beyond attentive and super nice. Overall, I really recommend this place!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
La comida recibe comentarios variados: a muchos les encantaron las comidas, pero otros la encontraron mediocre para el precio, y el buffet de desayuno a menudo se considera caro y las bebidas a veces débiles. Algunos locales cierran temprano o tienen una oferta limitada, y el servicio puede ser lento.
Reseñas de huéspedes relacionadas
10
Natalie
21 feb 2026
·
Se alojó 4 noches
Friendly staff. Resturants have great food, Overall beautiful resort.
Friendly staff. Resturants have great food, Overall beautiful resort.
4
Giovanna
27 mar 2025
·
Se alojó 7 noches
The food was absolutely terrible. Expensive and not worth it. Drinks were week and it's NOT all inclusive. The staff was very nice but struggled with English. Seems like most of their clientele was Spanish speaking. This property has no real beach. I would not go back and I do not recommend.
The food was absolutely terrible. Expensive and not worth it. Drinks were week and it's NOT all inclusive. The staff was very nice but struggled with English. Seems like most of their clientele was Spanish speaking. This property has no real beach. I would not go back and I do not recommend.
6
Christopher Lee
15 oct 2025
·
Se alojó 3 noches
The hotel was nice though a little dated. Staff was friendly and spoke English well. The breakfast buffet was good, but very pricey. Our room, though clean, smelled of mold the whole time and then sewage toward the end of our trip. They will bombard you with trying to sell day trips and timeshare opportunities. The surrounding area felt run down and unwelcoming. Overall we had a good time, but probably wouldn’t stay again.
The hotel was nice though a little dated. Staff was friendly and spoke English well. The breakfast buffet was good, but very pricey. Our room, though clean, smelled of mold the whole time and then sewage toward the end of our trip. They will bombard you with trying to sell day trips and timeshare opportunities. The surrounding area felt run down and unwelcoming. Overall we had a good time, but probably wouldn’t stay again.
10
Janelle
30 nov 2025
·
Se alojó 4 noches
El cuarto necesita un poco de renovación pero Fiesta está en proceso de renovar los cuartos. Lo que mas nos gustó fue lo amable que fueron. Todos el personal fueron excelentes. También las comidas estaban excelentes. Aparte de esto la propiedad estaba muy bonita y la playa era preciosa. Recomendaría Fiestas para tu próximo viaje a Cancún.
El cuarto necesita un poco de renovación pero Fiesta está en proceso de renovar los cuartos. Lo que mas nos gustó fue lo amable que fueron. Todos el personal fueron excelentes. También las comidas estaban excelentes. Aparte de esto la propiedad estaba muy bonita y la playa era preciosa. Recomendaría Fiestas para tu próximo viaje a Cancún.
8
Richard
26 feb 2024
·
Se alojó 6 noches
Beach access and quality were very good. Water was clear. Geography shielded this area, reducing the size of the waves driven by prevailing winds. The Palapa restaurant had good quality and variety. Prices have increased by far more than the change in exchange rate. The buffet breakfast was especially expensive at $35 USD per person.
Beach access and quality were very good. Water was clear. Geography shielded this area, reducing the size of the waves driven by prevailing winds. The Palapa restaurant had good quality and variety. Prices have increased by far more than the change in exchange rate. The buffet breakfast was especially expensive at $35 USD per person.
8
Gerardo
28 dic 2024
·
Se alojó 2 noches
En general bien, nuestra queja es el restaurante! Muy caro para lo que ofrecen. Buffet para desayuno básico y caro. También en la cena servicio muy lento (estaba vacío) y pedimos carne muy mala
En general bien, nuestra queja es el restaurante! Muy caro para lo que ofrecen. Buffet para desayuno básico y caro. También en la cena servicio muy lento (estaba vacío) y pedimos carne muy mala
10
Sara
31 jul 2025
·
Se alojó 7 noches
This property has three restaurants and the food was phenomenal in all three. The beds were fantastic. The pillows were even better. It was just me and my 10 year-old son and I felt completely safe. In the rare moments when my 10-year-old was looking for something to do. There was ping-pong in the lobby along with foosball and basketball shooting. The location to a supermarket just maybe a quarter mile down the road was fantastic. The grocery store itself was amazing and had everything you could possibly need. We were lucky enough to have a room with a kitchen, which we didn’t really use but could have if we wanted to, which was lovely. Even though we don’t speak Spanish, we got by just fine.
This property has three restaurants and the food was phenomenal in all three. The beds were fantastic. The pillows were even better. It was just me and my 10 year-old son and I felt completely safe. In the rare moments when my 10-year-old was looking for something to do. There was ping-pong in the lobby along with foosball and basketball shooting. The location to a supermarket just maybe a quarter mile down the road was fantastic. The grocery store itself was amazing and had everything you could possibly need. We were lucky enough to have a room with a kitchen, which we didn’t really use but could have if we wanted to, which was lovely. Even though we don’t speak Spanish, we got by just fine.
10
Rodel
26 may 2025
·
Se alojó 3 noches
Great service and delicious food!
Great service and delicious food!
10
Flavia
22 ene 2026
·
Se alojó 2 noches
O quarto era bem amplo e possui muitas comodidades. A piscina estava muito fria e as 3 jacuzzis que existem estavam sempre cheias, sendo assim, seria interessante aumentar o numero de jacuzzi e realizar um ligeiro aquecimento da piscina com placa solar. O restaurante Lá Palapa é bem gostoso e a academia quebra um Fialho. A localização é excelente
O quarto era bem amplo e possui muitas comodidades. A piscina estava muito fria e as 3 jacuzzis que existem estavam sempre cheias, sendo assim, seria interessante aumentar o numero de jacuzzi e realizar um ligeiro aquecimento da piscina com placa solar. O restaurante Lá Palapa é bem gostoso e a academia quebra um Fialho. A localização é excelente
10
Tecla
24 may 2025
·
Se alojó 2 noches
We enjoyed our stay! The facilities are very nice. We loved our spacious room. Yes, it was a little dated, but not in any way that impacted our stay. The staff were very friendly. We also liked that it was quiet, felt family oriented and most of the guests were Spanish speaking. It did not have the loud, touristy vibe that so many Cancun resorts have. We ate at Palapa restaurant twice, although never ate the buffet. The service was very good, as was the food! We ate at a few of the local taquerias across the street from the hotel and they were great and had really friendly service. I have never seen a more hard-working pool staff. They were out there day and night, cleaning every inch of the pool and hot tub area!! Be ready for the sales pitch of their other properties and vacation club. It's common at most hotels we've visited in the more popular cities in Mexico. I will say, it was much gentler and less pressure than I've experience elsewhere, so that was appreciated. We also received some nice "extras" from our status with Expedia, which was very nice!! We would definitely stay here again if we're ever back in Cancun!
We enjoyed our stay! The facilities are very nice. We loved our spacious room. Yes, it was a little dated, but not in any way that impacted our stay. The staff were very friendly. We also liked that it was quiet, felt family oriented and most of the guests were Spanish speaking. It did not have the loud, touristy vibe that so many Cancun resorts have. We ate at Palapa restaurant twice, although never ate the buffet. The service was very good, as was the food! We ate at a few of the local taquerias across the street from the hotel and they were great and had really friendly service. I have never seen a more hard-working pool staff. They were out there day and night, cleaning every inch of the pool and hot tub area!! Be ready for the sales pitch of their other properties and vacation club. It's common at most hotels we've visited in the more popular cities in Mexico. I will say, it was much gentler and less pressure than I've experience elsewhere, so that was appreciated. We also received some nice "extras" from our status with Expedia, which was very nice!! We would definitely stay here again if we're ever back in Cancun!
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
MIGUEL ANGEL
hace 3 semanas
·
Se alojó 6 noches
En especial la atención de Cristian de recepción y Jesús del área de playa/alberca fue excelente. Sigan así jóvenes.
En especial la atención de Cristian de recepción y Jesús del área de playa/alberca fue excelente. Sigan así jóvenes.
10
Rebeca
hace 4 semanas
·
Se alojó 5 noches
Excelente atención de todos y las condiciones de la habitación!
Excelente atención de todos y las condiciones de la habitación!
10
Carlos
3 jul 2026
·
Se alojó 1 noche
El personal es lo mejor del hotel!!
El personal es lo mejor del hotel!!
6
Carlos
30 jun 2026
·
Se alojó 3 noches
Hotel muy muy muy viejo. Le hace falta una remodelación. Gran ubicación
Hotel muy muy muy viejo. Le hace falta una remodelación. Gran ubicación
10
Ruth
10 jun 2026
·
Se alojó 4 noches
Habitación espaciosa y limpia. Todo funcionando al cien. Felicidades al mesero de room service, magnífico servicio!
Habitación espaciosa y limpia. Todo funcionando al cien. Felicidades al mesero de room service, magnífico servicio!
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 23:00
Antes de la(s) 12:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-18: 115.22294449310301USD
- 2026-09-19: 108.39699338722228USD
- 2026-09-20: 104.22344551162719USD
- 2026-09-21: 113.40655858039855USD
- 2026-09-22: 115.81945736846923USD
- 2026-09-23: 114.23866669464111USD
- 2026-09-24: 120.29927291908264USD
- 2026-09-25: 114.4084716190338USD
- 2026-09-26: 110.40081946449278USD
- 2026-09-27: 109.91962808761596USD
- 2026-09-28: 112.26437876815795USD
- 2026-09-29: 106.08480479278563USD
- 2026-09-30: 106.39316730995178USD
- 2026-10-01: 121.22331743202209USD
- 2026-10-02: 124.42760200538635USD
- 2026-10-03: 123.22582875480651USD
- 2026-10-04: 113.11921460494995USD
- 2026-10-05: 111.42276936149597USD
- 2026-10-06: 113.11921460494995USD
- 2026-10-07: 111.21792184753417USD
- 2026-10-08: 125.05440682411194USD
- 2026-10-09: 126.65586543846129USD
- 2026-10-10: 125.05440682411194USD
- 2026-10-11: 113.11921460494995USD
- 2026-10-12: 113.11921460494995USD
- 2026-10-13: 113.11921460494995USD
- 2026-10-14: 113.11921460494995USD
- 2026-10-15: 126.65586543846129USD
- 2026-10-16: 126.65586543846129USD
- 2026-10-17: 126.65586543846129USD
- 2026-10-18: 113.11921460494995USD
- 2026-10-19: 114.5691784423828USD
- 2026-10-20: 113.11921460494995USD
- 2026-10-21: 114.5691784423828USD
- 2026-10-22: 125.05440682411194USD
- 2026-10-23: 126.65586543846129USD
- 2026-10-24: 126.65586543846129USD
- 2026-10-25: 113.11921460494995USD
- 2026-10-26: 113.11921460494995USD
- 2026-10-27: 113.11921460494995USD
- 2026-10-28: 114.5691784423828USD
- 2026-10-29: 121.21146711158751USD
- 2026-10-30: 126.65586543846129USD
- 2026-10-31: 125.05440682411194USD
- 2026-11-01: 126.65586543846129USD
- 2026-11-02: 123.31755479278564USD
- 2026-11-03: 113.21659408721924USD
- 2026-11-04: 114.5691784423828USD
- 2026-11-05: 113.11921460494995USD
- 2026-11-06: 113.11921460494995USD
- 2026-11-07: 126.65586543846129USD
- 2026-11-08: 125.05440682411194USD
- 2026-11-09: 114.5691784423828USD
- 2026-11-10: 114.5691784423828USD
- 2026-11-11: 114.5691784423828USD
- 2026-11-12: 114.5691784423828USD
- 2026-11-13: 126.65586543846129USD
- 2026-11-14: 131.0165905277252USD
- 2026-11-15: 131.0165905277252USD
- 2026-11-16: 110.40081946449278USD
- 2026-11-17: 106.54063893814086USD
- 2026-11-18: 103.78710479278564USD
Este alojamiento no permite realizar el registro de entrada fuera del horario establecido. Los huéspedes recibirán un correo electrónico 7 días antes de su llegada con las instrucciones para el registro de entrada. El personal de recepción les estará esperando a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- El nombre de la tarjeta de crédito utilizada a la llegada para pagar gastos adicionales debe corresponderse con el nombre principal que figura en la reserva de la habitación.
- Este alojamiento acepta tarjetas de crédito, tarjetas de débito y efectivo.
- Solo se aceptan reservas de personas que no residan en la zona. No se permitirá la entrada a aquellas cuyo domicilio se encuentre en la ciudad.
- Está terminantemente prohibido celebrar fiestas u otros eventos en grupo en las instalaciones.
- El alojamiento cuenta con detector de humo.
- Este alojamiento tiene espacios al aire libre, como balcones, patios o terrazas que pueden no ser adecuados para niños; si tienes alguna duda, te recomendamos contactar con el alojamiento antes de tu llegada para confirmar que puedan hospedarte en una habitación adecuada
- Piscina disponible de 08:00 a 20:00.
- Es necesario reservar con antelación los servicios de masaje y los tratamientos de spa. Las reservas se realizan poniéndose en contacto con el complejo antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Este alojamiento permite mascotas solo en determinadas habitaciones y tiene otras restricciones sobre las mascotas (se aplican cargos y se pueden encontrar en la sección relativa a las tarifas). Los huéspedes pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el alojamiento mediante la información de contacto que figura en la confirmación de la reserva.
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
- Desayuno tipo bufé: 34 USD por adulto y 17 USD por menor (precio aproximado)
- Mascotas: 76.50 USD por mascota, por noche
- No se cobran tasas por los animales de servicio
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Piscina
Servicio de habitaciones
Servicio de aparcacoches
Mostrador turístico
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sauna
Servicio de masajes
Spa y centro de bienestar
Barbería/Salón de belleza
Tratamientos corporales
Tratamientos faciales
Club infantil
Bar en la piscina
Desayuno en la habitación
Habitación familiar
Beach Sun Loungers
Wheelchair Accessible (Limited)
Aparcamiento
Aparcamiento
Servicio de aparcacoches
Aparcamiento gratuito
Estación de carga para coches eléctricos
Parking (Limited)
Parking Onsite
Internet
WiFi gratuito
Servicios
Mostrador turístico
Servicio de tintorería
Servicio de limpieza
Caja fuerte
Cajero automático
Consigna de equipajes
Autoservicio de lavandería
24-Hour Front Desk
Bingo
Concierge Services
Actividades
Piscina
Playa (cercana)
Karaoke
Zona de juegos
Piscina infantil
Piscina al aire libre
Música en directo
Evening Entertainment
Pool (Seasonal Outdoor)
Ping pong
Fitness Center (nearby)