Name: Grand Chennai by GRT Hotels
Address: 120,Sir Thyagaraya road, T.Nagar, T Nagar, Chennai, Chennai District, Tamil Nadu, India, Chennai, Tamil Nadu, IN
Price range: US$86–US$170 per night
Rating: 8.88

What guests think

Across recent reviews, Grand Chennai by GRT Hotels is praised for exceptionally friendly service, a generous breakfast buffet, and a central, walkable location near shopping, with many guests also highlighting spacious, comfortable rooms and well-kept facilities.

Common downsides include occasional maintenance or cleanliness issues (like bathroom leaks or odors), event noise during functions, and mixed experiences with reception, check-in, or bar service. In dining, ingredient labeling and crowd management were inconsistent, and one nut-allergy incident was reported. Expect a welcoming, well-located stay with strong service and a lively atmosphere.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate the gym and pool; spa and bar feedback is mixed. Event functions can cause noise in the evenings.

Related guest reviews

8

Raj

3 Jun 2024

·

Stayed 2 nights

Nice comfortable hotel, the bar customer service and attentiveness could be improved

10

MALLIKA V

14 Aug 2023

·

Stayed 4 nights

Some breakfast items are repeated daily. Auto riders that are stationed outside the hotel waiting for hotel guests to take their transport are not safe at all.They charge exorbitant prices and they are abusive and arrogant to hotel guests.I had experienced this on the recent visit when i do not take their transport rides. This is to safeguard the hotel guest coming out of the hotel to look for other transport . I feel the hotel management can remove them infront of the hotel. Bodhi Spa service in the hotel was really good. The travel desk at the hotel should improve their service.

10

Anne Sunita

14 Feb 2025

·

Stayed 4 nights

Its my 2nd trip and the reason I choose GRT Chennai was for the memories created. The staff are friendly and makes you feel cared and at home. Bodhi Spa staffs has rooms for improvements.

8

Masahiko

3 Jul 2024

·

Stayed 7 nights

Staff were very helpful. Good walkable distance to many restaurants. Bit noisy till 21:00 or so if any event is ongoing.

10

James

13 Jun 2025

·

Stayed 2 nights

Staff were amazing and made a special arrangement for our anniversary. The breakfast very good and tons of selection, the foot massage was a nice addition would recommend staying here!

10

Chellappan

8 Mar 2025

·

Stayed 3 nights

Cleanliness, hospitality, amazing buffet spread and quality, bar service, and location, location!!

10

fr

23 May 2023

·

Stayed 4 nights

Large sized room, plenty of variety in the free breakfast, room service has a variety of options for dining in, well equipped gym, polite and customer friendly staff across functions.

10

Santosh

27 Nov 2025

·

Stayed 4 nights

This is an authentic South Indian style Hotel, with great service, large rooms, Spa and good food.

6

tivakar

1 May 2024

·

Stayed 5 nights

Hotel designed for local events and not suitable for the people visit from US. No lobby for someone to hand around For business or do some work. Very loud events most of the days.

10

BALAJI

23 Nov 2024

·

Stayed 7 nights

Excellent Gym and Pool.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe the hotel and rooms as very clean and well maintained. A few report bathroom odors or leaks and occasional housekeeping lapses like stained sheets.

Related guest reviews

6

Karunanidhi

16 Apr 2023

·

Stayed 2 nights

Service was very good! Breakfast buffet seems like a downgrade from pre-Covid. Shower area water leaks into redo of the bathroom creating unpleasant bathroom experience.

10

SIVAKUMAR

28 Nov 2025

·

Stayed 1 night

Ver clean property with all the facilities and breakfast with lots of options.

10

Anitha

12 Jun 2024

·

Stayed 2 nights

The staff were very courteous. The room was clean.

6

Renuka

5 Jan 2025

·

Stayed 3 nights

I have stayed in this hotel before in 2019. Service was good then. During our recent stay, we booked 2 rooms. The housekeeping staff were very slow and took more than an hour to respond and after 3 calls. My sheets also had a stain (appeared like a squashed mosquito). Otherwise, I would have given a better rating.

10

Chandrasegaran

16 Sept 2025

·

Stayed 1 night

Good room - clean, spacious and filled with amenities. Property is near shopping district (walkable). Staff service is excellent and all of the staff were very helpful and rendered the service with a smile always. Grateful for breakfast buffet with a touch of south East Asian dishes like Nasi Lemak

10

Murali

8 Dec 2022

·

Stayed 1 night

It was always pleasure to stay in GRT. Very clean and amazing staff. They were very accommodating.

10

selvin

6 Oct 2025

·

Stayed 2 nights

The staff was very friendly. The food was good.it was spotless.

6

Anushan

4 May 2023

·

Stayed 3 nights

Bedsheet not clean Bad smell on the bathroom from arrival Towels not clean Bad smell from the towel Bathroom light cannot be turned off Floors and furniture are sticky Didn’t feel 5 star

6

Suraj

7 Jul 2024

·

Stayed 1 night

The toilets and bathrooms had a horrible smell from drainage. They really need to take care of this for this to be a 4 star hotel. The rooms need remodeling. Switches were broken.

10

SIVAKUMAR

12 Dec 2024

·

Stayed 4 nights

Very clean hotel with nice grand breakfast and friendly staff.

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Rooms

Rooms are frequently noted as spacious and comfortable. Some guests found parts of the decor or fittings dated, or mentioned smaller rooms and event noise.

Related guest reviews

6

Aparna

23 Jan 2024

·

Stayed 3 nights

Our group was fairly comfortable. The staff worked hard.The rooms were pretty much worn. Most of the light switches in my room were damaged. The dining is geared towards non vegetarians. The general aesthetic was a bit too gaudy. Finally we lost a pair of pants in the laundry. We probably would not pick GRT again in the future.

10

Jamal

27 Oct 2025

·

Stayed 3 nights

Everything was a first class. Amazing room size with comfortable bed and great shower. Breakfast was great and the staff were amazing

6

Meera

27 Sept 2025

·

Stayed 4 nights

This hotel is not a 5 star hotel. The rooms are barely better than motel6 USA standards. The room entrance and bathrooms/showers are barely 7ft tall. The buffet and pool are ok. We selected grapes as daily amenities . I stayed for 4 days and asked for it for 3 days and it never came. Save your money and book elsewhere if you want a true 5 star experience.

8

Masahiko

3 Jul 2024

·

Stayed 7 nights

Staff were very helpful. Good walkable distance to many restaurants. Bit noisy till 21:00 or so if any event is ongoing.

8

Natesan

3 Nov 2024

·

Stayed 1 night

It’s a dated property that is all

10

Neera

4 Nov 2025

·

Stayed 4 nights

I enjoyed my stay at the hotel. I had a wonderful spacious and comfortable room. The hotel is popular and well maintained. The buffet breakfast was very good and offered a wide range of things. The staff is friendly and efficient. The hotel has a travel desk and I found it convenient to book day trips. I highly recommend the hotel.

10

Rathnavalli

20 Aug 2025

·

Stayed 1 night

Out of all the 5 star hotels that we have stayed in and around the world, they have unmatched service. Housekeeping, front desk and any service person is always available to attend to your needs. I wonder who the duty manager is, he has trained people so well. They never have said "no" for any of my requests. Some improvements 1. Add smart tv to rooms. Tata sky is pretty annoying with so many ads 2. Need a bit bigger rooms if possible. 3. Breakfast buffet was fantastic but aappam is only available few days, having that consistently would be good.

10

fr

23 May 2023

·

Stayed 4 nights

Large sized room, plenty of variety in the free breakfast, room service has a variety of options for dining in, well equipped gym, polite and customer friendly staff across functions.

10

Vengetas

22 Dec 2025

·

Stayed 1 night

Beautiful hotel. Spacious and clean rooms, excellent service from attentive staff and amazing buffet. We would definitely stay here again when next in Chennai

8

AARTIEDEBIE

14 Aug 2023

·

Stayed 3 nights

The hotel is very antique from the inside. Its beautiful. The rooms are spacious and nice. Its a very bussy hotel with a lot off guests. The location is good. You can get a taxi or riksha in front off the hotel for a reasonable price.

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Service

Service is consistently praised as warm, attentive, and helpful across departments. A minority mention slow housekeeping responses, confusing communication at reception, or isolated check-in and billing issues.

Related guest reviews

10

Jeyapala

23 Jun 2024

·

Stayed 2 nights

My experience at Grand Chennai was excellent. On arrival, we were promptly attended to and service staff ushered us to the room explaining the facilities within the room. Breakfast exceeded our expectations. Just one minor comment at the cereal counter, the bowls and milk should have been replenished without requesting. I have to request for it on various days. However, staff attended to my request promptly. Special mention to one of the staff Ushmitha, very helpful and promptly attended to our request. Aside from the positive comments, I believe some improvements can be made in restaurant staff's communication skills. Guest should never be turned away when approached for meals, even when nearing closing time. Instead, we witnessed a hand gesture (indicating the restaurant is closed) made by one staff to another who were negotiating for alternate arrangement. Noticing this we left the restaurant as the staff were not prepared to attend to us. Certainly, some training can be provided to this respect. Otherwise, a pleasant stay and would choose Grand Chennai in my next visit. Thank you.

6

Thinesh

25 Mar 2024

·

Stayed 6 nights

The staff at the reception are unaware and share misleading information. For example we were told the buffet is open when it was actually closed and then they told us to go upstairs and order room service. Completely wasting our time. The reception staff also have a hard time speaking/ understanding English and Tamil. So when they answer the phone (they take so long to answer), they don’t understand what we are saying. The reception phone line should not take that long, all other hotels answer so much faster. All other staff have been great, I think the reception team was terrible and have definitely provided me with misleading information numerous times.

6

Renuka

5 Jan 2025

·

Stayed 3 nights

I have stayed in this hotel before in 2019. Service was good then. During our recent stay, we booked 2 rooms. The housekeeping staff were very slow and took more than an hour to respond and after 3 calls. My sheets also had a stain (appeared like a squashed mosquito). Otherwise, I would have given a better rating.

10

Rathnavalli

20 Aug 2025

·

Stayed 1 night

Out of all the 5 star hotels that we have stayed in and around the world, they have unmatched service. Housekeeping, front desk and any service person is always available to attend to your needs. I wonder who the duty manager is, he has trained people so well. They never have said "no" for any of my requests. Some improvements 1. Add smart tv to rooms. Tata sky is pretty annoying with so many ads 2. Need a bit bigger rooms if possible. 3. Breakfast buffet was fantastic but aappam is only available few days, having that consistently would be good.

10

Chandrasegaran

16 Sept 2025

·

Stayed 2 nights

Staff were polite and courteous. Always with a smile and very helpful. Right from the doorman to the cleaners - really appreciative of their efforts.

10

Carmen

4 Nov 2025

·

Stayed 3 nights

We had the pleasure of staying at The Grand Chennai Hotel and truly enjoyed our stay. The staff are just very friendly and helpful in so many ways. The facilities are really good.

10

Srinivasan

3 Mar 2024

·

Stayed 1 night

Exceptional staff at every step; very helpful and very flexible always willing to help; terrific location; we also stayed for 1 week a few days before; Very good brekfast and transportation dept

10

Vengetas

22 Dec 2025

·

Stayed 1 night

Beautiful hotel. Spacious and clean rooms, excellent service from attentive staff and amazing buffet. We would definitely stay here again when next in Chennai

10

Kailayanathan

3 Nov 2024

·

Stayed 2 nights

Our stay there was excellent! Great staffs! Raman, Kasam and Johnson were very helpful! Didn’t have any issues, very accommodating! Definitely the 1st choice next time!

4

Madan

27 Mar 2025

·

Stayed 1 night

Check in experience was horrible. They didn’t to even prepare a Capucino.

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Location

Location is central and walkable to Pondy Bazaar and other shopping and dining. Some noted pushy auto drivers just outside and the busy surroundings.

Related guest reviews

10

Malar

6 Aug 2025

·

Stayed 3 nights

Easy access to shops and restaurants.

10

MALLIKA V

14 Aug 2023

·

Stayed 4 nights

Some breakfast items are repeated daily. Auto riders that are stationed outside the hotel waiting for hotel guests to take their transport are not safe at all.They charge exorbitant prices and they are abusive and arrogant to hotel guests.I had experienced this on the recent visit when i do not take their transport rides. This is to safeguard the hotel guest coming out of the hotel to look for other transport . I feel the hotel management can remove them infront of the hotel. Bodhi Spa service in the hotel was really good. The travel desk at the hotel should improve their service.

10

Paula

10 Jan 2025

·

Stayed 2 nights

The hotel is walkable to Pondy Bazaar, lots of shopping. The included breakfast buffet has so many choices and great coffee!

8

MALLIKA V

14 Aug 2023

·

Stayed 1 night

Hotel location is good. I had a bad experience with auto riders who park for hours outside of the hotel and waiting to cheat the hotel guest of exorbitant transport fares to any nearby places, The auto riders stationed outside of the hotel passed sarcastic and unreasonable comments such as ...." females staying in star hotels but are cheapskate beggars". This matter was brought to the manager over breakfast on 12 August. We as tourists visiting chennai are not here to be conned and cheated by the auto riders. i was staying in room 507 from 09 Aug to 13 Aug.the shower room the water leaks out of the lower bottom of the shower screen and the floor gets very very wet even a floor mat is placed.On the 12 August after a shower i almost slipped and fall in the bathroom where my one elbow hit the door and the other elbow hit the shower screen glass.thank god i never fall flat on the floor and hurt myself. i had brought forward to the housekeeping staff bicky and told him about this matter and he immediately contacted the maintenance staff to check . Hotel is clean and hygienic, service is good. certain food items are repeated daily at the breakfast buffet. Hope to see a better improvement in the next visit to chennai.

10

Teresa

14 Feb 2024

·

Stayed 2 nights

Staff is very helpful and friendly. Breakfast is good. The hotel is right next to the shopping area of Chennai, Pondy Bazaar. Silk is dirt cheap in India so it was fun shopping along Pondy Bazaar. Tailors charge 400rupees per pants or blouse so I had several outfits made. All these in the area of the hotel. There is a supermarket a block away from the hotel.

10

Chandrasegaran

16 Sept 2025

·

Stayed 1 night

Good room - clean, spacious and filled with amenities. Property is near shopping district (walkable). Staff service is excellent and all of the staff were very helpful and rendered the service with a smile always. Grateful for breakfast buffet with a touch of south East Asian dishes like Nasi Lemak

10

PR.

13 Feb 2023

·

Stayed 3 nights

Close to a major shopping area, and good amenities. Very eco-friendly and courteous staff.

10

Subbarayan

20 Jun 2025

·

Stayed 2 nights

Location, facilities and staff are great.

8

Usha

11 May 2024

·

Stayed 3 nights

Nice property in the centre of shopping.

8

Ponnu

3 Dec 2023

·

Stayed 6 nights

Decent hotel and close to main shopping centre (T-Nagar). Staff are very friendly and helpful.

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Dining

Breakfast buffet and on-site dining receive strong praise for variety and taste. However, ingredient labeling and crowd management were inconsistent, and a serious nut-allergy incident was reported.

Related guest reviews

10

Rajesh

20 Aug 2024

·

Stayed 3 nights

Nice place. Only small issue is that the buffet can be organized better. They let 2 people occupy a 6 people table. Other guests occupy the remaining chairs and there's no privacy.

10

Jeyapala

23 Jun 2024

·

Stayed 2 nights

My experience at Grand Chennai was excellent. On arrival, we were promptly attended to and service staff ushered us to the room explaining the facilities within the room. Breakfast exceeded our expectations. Just one minor comment at the cereal counter, the bowls and milk should have been replenished without requesting. I have to request for it on various days. However, staff attended to my request promptly. Special mention to one of the staff Ushmitha, very helpful and promptly attended to our request. Aside from the positive comments, I believe some improvements can be made in restaurant staff's communication skills. Guest should never be turned away when approached for meals, even when nearing closing time. Instead, we witnessed a hand gesture (indicating the restaurant is closed) made by one staff to another who were negotiating for alternate arrangement. Noticing this we left the restaurant as the staff were not prepared to attend to us. Certainly, some training can be provided to this respect. Otherwise, a pleasant stay and would choose Grand Chennai in my next visit. Thank you.

10

AKIRA

30 Sept 2025

·

Stayed 2 nights

エントランスの吹き抜けが大迫力でした。朝食には南インド料理が無数に提供されるので、ローカルの雰囲気を楽しめると思います。

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10

Neera

4 Nov 2025

·

Stayed 4 nights

I enjoyed my stay at the hotel. I had a wonderful spacious and comfortable room. The hotel is popular and well maintained. The buffet breakfast was very good and offered a wide range of things. The staff is friendly and efficient. The hotel has a travel desk and I found it convenient to book day trips. I highly recommend the hotel.

10

Chellappan

8 Mar 2025

·

Stayed 3 nights

Cleanliness, hospitality, amazing buffet spread and quality, bar service, and location, location!!

10

Patrick Olavi

9 Dec 2023

·

Stayed 4 nights

During our vacation, we stayed at this hotel twice. The hotel is really cozy, and the staff is very friendly. The food was high-quality and delicious, even for my wife, who has a special diet (gluten-free), found suitable and tasty options. We booked a room at a 5-star hotel, but being there felt more like a 6-star experience. We'll definitely use the same hotel every time we visit Chennai in the future! Thank you to the entire staff!

10

amudha

19 Jul 2025

·

Stayed 4 nights

The breakfast buffet was excellent!! And the staff were very friendly!! The ambiance was amazing!!

10

Vengetas

22 Dec 2025

·

Stayed 1 night

Beautiful hotel. Spacious and clean rooms, excellent service from attentive staff and amazing buffet. We would definitely stay here again when next in Chennai

8

Raji

17 Jan 2025

·

Stayed 6 nights

For most part. Their buffet doesn't always mention ingredients of their dishes and their dining staff are not educated about the ingredients. My daughter a allergic reaction to a dish which had nuts which she is allergic to! We asked the server who said it’s nut free and she checked with souz chef who also said it was nut free. But they later said they had added few cashew to the dish. My daughter ended in the hospital for a day. Following the incident hotel didn't check on us or address the issue. They have multiple tour company guest staying with them like Gate 1. Suggested to the manager how to handle this situation.

10

ANNA

29 Mar 2024

·

Stayed 2 nights

This hotel had the best breakfast buffet of all the places we stayed in South India! Very large selection with made to order foods! The dining area is beautiful. They also have peanut snacks at the front that are complimentary for guests. The location was great, and the staff was helpful. They even packed us breakfast to-go on our last day, as we had to leave before the breakfast start time.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$115
February	US$142
March	US$119
April	US$102
May	US$97
June	US$113
July	US$112
August	US$114
September	US$118
October	US$110
November	US$127
December	US$125

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $161	19 $104
20 $103	21 $170	22 $170	23 $100	24 $97	25 $101	26 $114
27 $107	28 $108	29 $108	30 $113

Su	Mo	Tu	We	Th	Fr	Sa
				1 $109	2 $103	3 $104
4 $86	5 $104	6 $103	7 $104	8 $117	9 $109	10 $108
11 $109	12 $104	13 $103	14 $104	15 $104	16 $117	17 $104
18 $104	19 $104	20 $109	21 $104	22 $108	23 $106	24 $110
25 $103	26 $104	27 $104	28 $104	29 $97	30 $103	31 $104

Grand Chennai by GRT Hotels

Prices for Grand Chennai by GRT Hotels

Monthly average prices

About this property

Location

Room options

Business Single Room

Pet Friendly

Serene Single Room

Grand Club Room

Serene Double Room

Business Double Room

Deluxe Suite

Guest reviews of Grand Chennai by GRT Hotels

Who stays here?

What guests think

Property policies

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