Name: Clarion Pointe Indianapolis Airport
Address: 6015 Gateway Drive, Plainfield, Indiana, United States of America, Plainfield, Indiana, US
Price range: $69–$123 per night
Rating: 6.88

What guests think

Reviews of Clarion Pointe Indianapolis Airport are mixed, with many guests praising clean rooms, friendly staff, and the convenient airport location, but recurring complaints cite an unreliable airport shuttle service, security concerns, and problems with the pool. Room experiences vary: some found comfortable beds and quiet stays, while others reported malfunctioning TVs or HVAC, thin curtains with bright exterior lights, and noise from hallways or traffic. Cleanliness feedback ranges from spotless rooms to serious issues including stains, mold, pests, and occasional odors. Breakfast quality and availability differ by day, with some satisfied and others finding limited or early-removed options. Expect a basic, convenient stay focused on airport access.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feedback is mixed: the small indoor pool and hot tub are often cold, closed, or out of service, and some exterior doors reportedly do not lock. The airport shuttle operates but pickup reliability and wait times vary widely.

Related guest reviews

8

Christopher

Feb 17, 2025

·

Stayed 1 night

Not good communication with the shuttle from the airport to the motel. Didn't give me good guidance on where to meet the shuttle and I ended up waiting 3 hours lots of the time outside in the very cold

2

Barb

Nov 25, 2024

·

Stayed 2 nights

Satellite tv was horrible! Broken pool with no plan of repair. Expired snacks being sold at desk. Hot tub was empty.

8

Tirso

May 27, 2025

·

Stayed 2 nights

Nothing to be critical about as far as hotel stay is concerned. I was not happy with the shuttle pickup upon arrival at the airport. I had to wait 1 hour and had to make 2 phone calls to the hotel requesting for a pickup.

2

Patty

May 1, 2025

·

Stayed 1 night

We did the park and shuttle to the airport from this hotel. We waited over an hour at the airport to get picked up. I called the front desk at least 4 to 5 times and even left a message once. It was not the driver‘s fault.

10

Becky

Jul 26, 2025

·

Stayed 2 nights

Right next door to a great pancake restaurant!!! ❤️ Easy access to Indianapolis!!! And downtown!!! Very close to Indianapolis airport!!! The pool was nice but small!!! There’s a small spot for a hot tub but it’s not being used!!! Convenience store inside hotel!!!🥰👍 I would definitely recommend staying here if in Indiana!!!🙂

10

Jeffrey

Jul 31, 2025

·

Stayed 1 night

We stayed here before an early flight. We got in late and left early, so we weren't there long, but it was everything we needed. We even parked there for two weeks while on vacation, through Way.

6

Adrian

Sep 21, 2023

·

Stayed 4 nights

I liked the fact they had an indoor pool although the area on the patio outside behind the pool had lots of junk stacked up on it it looked pretty tacky. The beds and pillows were comfortable and bathroom and towels upgraded, pretty nice in the rooms. None of the outside access doors stayed locked and secure people able to come in and out at Will

10

Dawn

Nov 22, 2025

·

Stayed 1 night

airport shuttle was very good going to airporit. BUT was terrible upon return. upon landing at airport I tried to call the hotel mulitple times for over 20 minutes and no one answered. I then called the reservation number to have them contact the hotel, they could not get anyone to answer either. I had to get an Uber back to the hotel for my car. There was no one at the desk when I got to the hotel either. this was only 5:00 in the evening. so bad

4

Ashley

Nov 24, 2024

·

Stayed 1 night

Pool was ice cold, I called 3 times in the weeks coming up to verify that the pool was in working order and heated. They did offer us to go to their sister hotel behind us to let us swim only for an hour. We booked this room specifically for the pool due to it being for my daughter’s 10th birthday. Also ran out of food and milk so we couldn’t even get even cereal. Also pool is a lot smaller than the pictures posted. Also side doors stayed unlocked at all hours of night so anyone could enter side doors.

10

Tamatha

Aug 28, 2025

·

Stayed 1 night

You must call for the shuttle to pick up at the airport which I did not know/was not told when I called to confirm the shuttle start time for an early flight out. I was able to reserve a 4:30 AM pick up at check in for the next morning which was right on time. Hotel is clean and staff is friendly.

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Cleanliness

Cleanliness is inconsistent: many guests found rooms very clean, but others reported stained bedding and tubs, mold, pests (including bedbugs and cockroaches), and occasional odors.

Related guest reviews

2

Madison

Aug 15, 2025

·

Stayed 1 night

I have never been so horrified in my life. The owner of this facility is absolutely vile, and I’m not sure how he is still in business. My sister and I were traveling across the country and arrived with six kids after driving all day for 11 hours. We were very excited to get settled and get some rest before we had to wake up and drive all day again. When we checked into our rooms, they looked dirty and extremely outdated. We checked our mattresses due to us both having a severe fear of bedbugs. Within two minutes of looking, we found six bedbug carcasses and the textbook “blood stains” that are present with a bedbug infestation. We immediately gathered our stuff to leave, and when we informed the owner, he was extremely rude to us. Told us that we were making up that he had bedbugs and that he would absolutely not be refunding our money. So we had to load our six tired kids back up in the car and drive another 40 minutes to the next available hotel and we were out $260. It has taken me a few days to write this review because I was still so mad. I would not recommend ANYONE stay at this disgusting place.

2

Amy

Aug 9, 2025

·

Stayed 1 night

BED BUGS! Woke up to 3 large ones crawling on my daughters and found another on the top blanket. They switched us rooms and it was worse. They were in pillowcases! Seriously infested, not to mention black mold, brown liquid under mattress and overall dirt. We got an Uber and got the heck out!!!

10

Michele

Oct 1, 2024

·

Stayed 3 nights

The inside of hotel was so clean and immaculate. The housekeeping staff worked all day long. Hallways smelled fresh. It was the outside dilapidated structure and surrounding area that the staff had no control over. That burden rests on Clarion management to update and fix the surrounding property damages such as broken signs, doors, keypads, sidewalks and parking lot. Their staff sure work hard to make it a pleasant stay for their guests. The manager was accomodating to my nightshift schedule. Went above and beyond! I will definitely stay there again.

8

Jerome

Jun 29, 2025

·

Stayed 1 night

Clean, well priced, very nice team.

10

Annie

Aug 8, 2024

·

Stayed 2 nights

Property was very clean and I had no complaints

4

Leah

Jan 3, 2024

·

Stayed 3 nights

I found cockroaches in my room

10

Ndeye

Aug 28, 2025

·

Stayed 3 nights

Quiet, clean

2

Ashley

Jul 7, 2024

·

Stayed 1 night

This hotel was awful no wonder the rooms were cheap , our tub was filthy , the bedding wasn’t clean had stains all on it , the pool area was so slippery and smelt so bad in there , breakfast was awful ! When we got in our room the tv didn’t work for some weird reason , the staff was unfriendly due to “ short staff issues” definitely won’t go the cheap route of a hotel again for a family trip !

2

Matthew

Aug 5, 2024

·

Stayed 2 nights

Doors didnt shut all the way couldn't shut bathroom or closet doors. We could not even lock the Main door..the room smelled of mildew sinks drained very slow. Not worth the money

4

Stephen

Oct 6, 2025

·

Stayed 1 night

The pull out bed had a huge blood stain like it was just closed and never cleaned never checked at all. Told the front desk left across the street for White Castle came back and front desk said all clean buddy and went upstairs and not a thing was done so folded up the bed and my son slept on the couch

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Rooms

Room quality varies: some guests noted comfortable beds and quiet stays, while others cited malfunctioning TVs or HVAC, thin or broken window shades with bright exterior light, poor lighting, and noise from hallways or traffic. Wi-Fi reliability can be poor.

Related guest reviews

6

Ramesh

Aug 19, 2024

·

Stayed 1 night

Stayed overnight in transit, it was decent, property needs some maintenance though and bathroom had very tight space.

10

Jennifer G

Jul 31, 2025

·

Stayed 2 nights

Comfortable beds, friendly staff and nice hair conditioner.

6

Amanda

Apr 9, 2024

·

Stayed 1 night

Tv in room not working. Mentioned many times to staff who said they would come fix it but never came. Telephone not working in room so repeatedly went to desk to ask for help with tv. Always told they will come look at it and never came. I needed to clean bathtub before using.

6

Angie

Jun 11, 2025

·

Stayed 2 nights

It was very clean. But, the phone was not hooked up. The AC didnt work right. It was really hot in the room. The tv wouldn't stay on it kept losi g its signal and the wifi was terrible. The staff was very friendly. The pool was very nice also.

6

j

Jun 15, 2025

·

Stayed 2 nights

Decent hotel for the price and good location. TV reception was terrible couldn't watch to relax

10

Samantha

Apr 15, 2024

·

Stayed 1 night

We stayed in a King Suite and it was very nice. The room was spacious and had a great view of the city. It was clean and I would definitely stay here again.

6

Elle

May 20, 2025

·

Stayed 1 night

On the first floor, I could hear guests upstairs walking and yelling most hours of the stay. I chose this property so I could get some rest, but I did not get to rest due to the noise.

6

Elizabeth

Apr 9, 2025

·

Stayed 1 night

My room was clean and staff was super friendly. However my room 302 has a street light pointed directly into the window and the curtains did not block out any of the light.

4

Eric

Aug 16, 2024

·

Stayed 1 night

Extreme amount of light from the parking lot lights flooded the room all night. The blind was paper thin and it looked like sunrise level brightness in the room all night. AC shut off well before the desired temperature was reached and was inconsistent through the night. I'm not generally one to complain, but I got next to no sleep last night because of the above factors.

8

David

Jul 15, 2024

·

Stayed 1 night

Not very pretty when you drive up to the back from the access road, but clean and very quiet, great water pressure, good air conditioning, and quality sheets. Overall, a great deal if you just want a good place to sleep.

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Service

Service is inconsistent: many mention friendly, helpful staff and smooth check-ins, but others encountered unstaffed or unresponsive front desk, rude management, and slow or unresolved issue handling.

Related guest reviews

4

Nycole

Aug 3, 2025

·

Stayed 2 nights

The best thing I can say about my hotel room was at least the sheets were clean and the bed looked well made.. This was my experience: Waiting for 20+ minutes for someone to come to the front desk. When she did, the customer service was even good. In addition they did not have the room ready on time. No real apology or attempt on accommodation, I was just told to wait.. When the room was ready, the TV was out of service and was never repaired my entire stay. The cabinet was pulled out from the wall. The furniture was fairly worn. The bathroom tub was horribly discolored (yellow) and overall I felt the bathroom was not up to par. The access doors (main and side) remained open all night, giving no real feeling of security. If I had not prepaid and was not in the mood to argue for a refund, as well as only staying over one night, I would’ve canceled the reservation. Make sure they didn’t charge me and would’ve looked for something else. I would advise looking at other hotels in the area, which there were plenty and maybe going for another location. Never going back to this hotel chain. I’d rather pay a bit more and get better service and a cleaner room that has all the amenities functioning.

2

Madison

Aug 15, 2025

·

Stayed 1 night

I have never been so horrified in my life. The owner of this facility is absolutely vile, and I’m not sure how he is still in business. My sister and I were traveling across the country and arrived with six kids after driving all day for 11 hours. We were very excited to get settled and get some rest before we had to wake up and drive all day again. When we checked into our rooms, they looked dirty and extremely outdated. We checked our mattresses due to us both having a severe fear of bedbugs. Within two minutes of looking, we found six bedbug carcasses and the textbook “blood stains” that are present with a bedbug infestation. We immediately gathered our stuff to leave, and when we informed the owner, he was extremely rude to us. Told us that we were making up that he had bedbugs and that he would absolutely not be refunding our money. So we had to load our six tired kids back up in the car and drive another 40 minutes to the next available hotel and we were out $260. It has taken me a few days to write this review because I was still so mad. I would not recommend ANYONE stay at this disgusting place.

10

Kezia

Jul 22, 2023

·

Stayed 1 night

Great stay especially the service from the night manager who went above and beyond to ensure I got to the airport for a super early flight. Best customer service ever.

6

Daniel P.

Dec 15, 2025

·

Stayed 2 nights

No staff at desk when we arrived. When they did get to desk we were told rooms we booked were overbooked and were looking for rooms to get us in. Rooms are nothing special even though facility was recently remodeled. Side entrance/exit doors were not secure during night hours. Pool is very small. Fitness area has no TV remotes, towels, or disinfecting wipes. Breakfast was extremely limited on options. We will look for different options at our next stay in Plainfield, IN.

10

Susan E.

Jun 3, 2024

·

Stayed 1 night

Exceptional Customer Service

4

Rachel

Jul 19, 2024

·

Stayed 4 nights

The manager was horrible and rude. He talked to me like I was a dog.

8

Carla

Nov 5, 2025

·

Stayed 1 night

Front staff was quick and kind. I could tell the hotel was packed. The couple in front of me walked in and booked the last room available.

4

Whitney

Dec 31, 2025

·

Stayed 1 night

Whole lobby smelled like sewer water. The a/c sounded like a freight train running through the room. The bathroom tiles were not glued down. The staff person was very nice but had to wait every time for them to stop vaping to answer the front desk.

4

Ann

Apr 24, 2023

·

Stayed 1 night

I had to call the front desk 2x to have somebody come to the desk to check me in The next morning i had to go find a housekeepwe to again contact somebodyto come to the front desk to check me out and get me an airport shuttle. Ice machines were broken. Kids running all over the hotel and lobby at midnight

10

Tre

Feb 4, 2025

·

Stayed 1 night

Great service and stay

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Location

Location is convenient for Indianapolis Airport and near restaurants and services; several guests felt safe, though a few noted traffic noise or occasional sketchy activity.

Related guest reviews

10

Bruce

Jul 17, 2023

·

Stayed 2 nights

Conveniently located by the airport.

6

KENDRA

May 4, 2025

·

Stayed 3 nights

Price was decent, have stayed in better looking accommodations. Was close to airport and had prompt and free shuttle service. Seemed to have random and shady people roaming the property especially late at night. Did not feel completely safe.

6

Stephanie

Feb 9, 2024

·

Stayed 1 night

The staff were nice and the property was clean. When we checked in, our keys did not work. The desk clerk got us in, but the keys never worked for us until the morning clerk redid our keys. The room was very noisy from outside highway traffic. The room worked for us for a one night stay, but wouldn't stay if needing multiple nights.

10

Holly

Aug 18, 2025

·

Stayed 1 night

Convenient location for popular attractions, safe area and great free coffee

10

Becky

Jul 26, 2025

·

Stayed 2 nights

Right next door to a great pancake restaurant!!! ❤️ Easy access to Indianapolis!!! And downtown!!! Very close to Indianapolis airport!!! The pool was nice but small!!! There’s a small spot for a hot tub but it’s not being used!!! Convenience store inside hotel!!!🥰👍 I would definitely recommend staying here if in Indiana!!!🙂

10

Susan E.

Sep 23, 2024

·

Stayed 1 night

Always stay at Clarion-Plainfield,IN Quiet, convenient, safe, easy parking

10

Rollie

Sep 3, 2024

·

Stayed 5 nights

Location and convenience of goods and restaurants.

10

Paul Jayson

May 5, 2025

·

Stayed 2 nights

The hotel is clean, I could smell the fresh linens. The staff are friendly. The location is close to the airport,like 8 minutes away. Also convenient to dining and store options. Clean bathroom and nice beds! Worth the money!

10

Tamatha

Aug 28, 2025

·

Stayed 1 night

You must call for the shuttle to pick up at the airport which I did not know/was not told when I called to confirm the shuttle start time for an early flight out. I was able to reserve a 4:30 AM pick up at check in for the next morning which was right on time. Hotel is clean and staff is friendly.

8

David

Jul 15, 2024

·

Stayed 1 night

Not very pretty when you drive up to the back from the access road, but clean and very quiet, great water pressure, good air conditioning, and quality sheets. Overall, a great deal if you just want a good place to sleep.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: some guests enjoyed it and found decent variety, while others reported limited selection, cold food, or items cleared away before the posted end time.

Related guest reviews

8

Merle Moore

Sep 23, 2024

·

Stayed 4 nights

Older property could use some fixing up in areas. Breakfasts all right but not great. Overall was a nice stay for price.

10

Sarah

Aug 16, 2024

·

Stayed 1 night

A nice and friendly hotel. Good breakfast.

10

Sandra

Aug 11, 2025

·

Stayed 1 night

Bed was very comfortable. Also enjoyed the free breakfast ….nice variety of food offered.

6

harvey

Sep 12, 2025

·

Stayed 2 nights

Breakfast was not very good.

6

Jacqueline

Mar 16, 2025

·

Stayed 1 night

The description of the suite we had said 2 queen beds, it was 2 full beds. Not all the plug ins worked and the room had terrible lighting. We went to the breakfast at 9:15, open until 10, they only had some cereal and 2 bagels left. No waffle mix, no eggs, lots of things empty. My family of 5 could not eat there.

10

Elizabeth

Jan 27, 2024

·

Stayed 1 night

Very clean, friendly front desk staff, good breakfast options

6

Kathryn

Mar 17, 2025

·

Stayed 3 nights

Alright hotel for the money. Small pool, but worked well for our kids. We stayed 3 nights and each morning they had the breakfast cleaned up 45 minutes before the time stated so it made it slightly inconvenient. The overnight frost desk lady was super nice!

10

Crystal

Oct 3, 2025

·

Stayed 2 nights

Breakfast bar was good, room was clean. Pool was a little dirty but kids loved it.

4

Ashley

Nov 24, 2024

·

Stayed 1 night

Pool was ice cold, I called 3 times in the weeks coming up to verify that the pool was in working order and heated. They did offer us to go to their sister hotel behind us to let us swim only for an hour. We booked this room specifically for the pool due to it being for my daughter’s 10th birthday. Also ran out of food and milk so we couldn’t even get even cereal. Also pool is a lot smaller than the pictures posted. Also side doors stayed unlocked at all hours of night so anyone could enter side doors.

6

Joshua

May 12, 2025

·

Stayed 2 nights

It was an average hotel experience and was more expensive than it should have been to stay at the hotel, but my family needed a room which had space enough for 6. So, this hotel was one of the better price points for that option. The breakfast in the morning was less than advertised and my family went down to eat at 8:45 and a majority of it was already put away and cleaned up, even though it was supposed to be available until 9am.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$64
February	$66
March	$72
April	$93
May	$129
June	$82
July	$111
August	$83
September	$71
October	$80
November	$68
December	$64

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $90	18 $123	19 $108
20 $77	21 $75	22 $71	23 $72	24 $72	25 $91	26 $91
27 $70	28 $70	29 $70	30 $70

Su	Mo	Tu	We	Th	Fr	Sa
				1 $70	2 $79	3 $79
4 $70	5 $70	6 $69	7 $70	8 $69	9 $88	10 $88
11 $69	12 $70	13 $70	14 $70	15 $72	16 $101	17 $96
18 $73	19 $78	20	21	22	23	24 $108
25 $73	26 $70	27 $70	28 $70	29 $71	30 $95	31 $97

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Room, 1 Queen Bed, Accessible

Suite, 1 King Bed with Sofa Bed, Hot Tub

Standard Room, 1 King Bed

Suite, Multiple Beds

Suite, 1 King Bed with Sofa Bed

Guest reviews

Pleasant

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Clarion Pointe Indianapolis Airport

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Prices for upcoming dates