Comfort Suites at Isle of Palms Connector

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Always love stay at this hotel, but the ice machine was broken on the third floor and the rooms can definitely use some updating, especially as far as the showers go but overall a great experience!

We checked into an extremely dirty room including chips in our pull out bed as well as hair stuck to our shower. When we complained we were offered a candy bar from the gift shop… The elevators ended up breaking down and were not able to be used for two days (usually not a big deal but we have three kids and tons of luggage). The staff was not very responsive. We asked for a new room key as well had forgotten our in the room when we were carrying something out and the front desk didn’t even check to make sure we said who we were which made us feel extremely unsafe. He also didn’t acknowledge us for a while as he was sitting on his phone. We ended up cutting our trip short because we couldn’t manage staying on more day. We just wouldn’t recommend staying here.

Someone threw up in rhe pool and there was no sign to warn others, no one came to clean it until who knows how long after. The fire alarm went off at 7am because a cook burned the food and the elevator broke. Weeds grown over the pool area. Gross and uncomfortable.