Extended Stay America Suites - Charleston - Mt Pleasant

Bien

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I want to share a detailed review of the hotel because I actually read these to determine if it is an okay place to stay or not. First and most important, this place is CLEAN. Our room was clean, the foyer. It felt like they were trying their best to make sure guests are comfortable. The staff is nice. And the location seemed safe. It was even within walking distance to a few restaurants. I would absolutely stay here again if I was looking for a budget friendly hotel. That is what you are getting. Clean, comfortable, affordable. The breakfast was just okay. We don’t depend on this to feed us, but my son is so used to a continental breakfast if it’s included that he was very sad about the breakfast options. They note it is grab and go though. I didn’t get the “people live here” sketchy vibe some of these locations have. And also- other than people smoking outside, there was no cigarette smell in the building. (We had an issue with a different ESA and the room reeked of cigarette smoke. So I was genuinely worried about this when I booked it.) The biggest issue we had was our door had to be pulled shut to latch and it was hard to remember that.

Experience was horrible! Room was not clean to begin with but then even though they checked me into my room and gave me a key while I was out at a graduation they packed up all of my belongings in trash bags, cracking my iPad in the process and took them downstairs. When they took my things back to the room I’m unsure why they even entered the room to begin with because nothing was touched aside from all of my things being moved out. The pictures are not an example of what the rooms actually look or smell like.

basic accommodations, clean and convenient location,