Quality Inn Kings Mountain

Parking was not accessible at room.

Hotel staff were nice and pleasant. Breakfast was pretty decent. I recommend bringing your own towel, because you never know if you’ll get a stained one or not. Bed and pillows were comfy, everything in working order. Outdoor pool is only open until 7pm, and you need a pass. You can’t take any food from the lobby back to your room, but regardless there’s a fridge and microwave in your room. Parking is ok, but gets pretty full at night. No elevator, but only two flights of stairs if you don’t mind carrying your luggage. Hotel also accepts cash for deposit and stay which I personally would recommend. In my experience, the hotel’s processing machine glitched and caused a double charge on my credit card; decreasing my available balance until I checked out. I had to wait for the other pending charge to drop off and I was there for 6 days. That was the only inconvenience. Other than that, not the cleanest , but it will do if you’re on a budget and need somewhere to sleep and shower. I didn’t have any experience with roaches or bed bugs, and the air conditioner worked just fine. The location is convenient, but I probably wouldn’t stay again if given the choice. A stray cat also tried to follow me on the premises. On the plus side though, I was able to check in early without an extra fee.

The pool was closed. Not a big deal for us. Some bad storms came through in the latter part of thw day.

Easy parking and it was quiet

The customer service was great very sweet people. The tub could use an update sanding and a new paint coat. No issue with any other cleaning though. They need a new ice machine. But other than that my stay was good no other complaints. Would definitely stay again.

The bath room was dirty when we checked in. The parking was dirty. The rooms did not look like the picture they show online they also so that they have hot tubs in the description online but when we got to the property they said they do not have hot tubs

I am a housekeeper at another hotel and was disgusted with what I walked into. 2 threadbare towels and two washcloths in the same condition. Burned cigarette holes in comforters. No laundry bag like normal - the plastic one to put dirty clothes in. No tissues. Filthy floors and all surfaces included in that statement. No hot tub as stated, pool has strange hours of operation - 11 am to 6 pm? Rude service. We told them we had a large reactive dog (pet) in our room and entered anyways despite speaking with a housekeeper and a front desk employee and putting up a do not disturb sign (someone could have gotten seriously injured). Usually Quality Inns have a homey nostalgic feel but this one was straight out of a horror film tbh.

Bed frame, solid sheet of metal made noise as you slept. Trash trucks picking up garbage in the entrance of motel, loud as hell. Air conditioners leaking water on walkways. Couldn't go into pool till last days there. Outside green light blinking all night, front entrance not so visible from road, especially at night. Bathroom looked like a blind person installed the caulk in all the corners of the room. Do have to admit the staff was great, very pleasant and helpful, the motel needs an upgrade, the fa-cade is old school 1960,s. It was close to my daughter's home so it was ok.

Old Furniture know tissue ice machine out of order. Seems like an efficiency rough looking people’s never again

Need more restaurants...property could be cleaner outside area

This was the nastiest hotel I have ever stayed at! Bathroom was nasty, dirty sheets everything about this hotel was just dirty really needs to be shut down when I got there it was a guy complaining that he had blood on his bed and the hotel clerk didn’t seem to care to do anything about it then when I finally got into my room both beds had blood on them even the shower curtain had blood on it I definitely wouldn’t recommend this place to anyone not even a pet

Room was disgusting had cigarettes burns in blanket bathroom had handle barely functional

That place was filthy, sofa had large stains on the cushions the bed never was even slept in based on the questionable state of the sink and bath tub with very large very visible streaks of a very glove and Clorox worthy unidentified substance all over the sink and sink handle. Finally making my way to the bathroom which was only partially accessible due to the door dragging the floor which was covered in what I assume was water or not I don't know and it was nothing lacking for the trip to see that the so called deep soak bathtub has not been cleaned I'm quite sometime estimated by the height thickness and dark black ring all the way around the inside and my favorite part is how the shower handle that has absolutely nothing holding it on and comes off in your hand. It's never been what I would consider 4 or 5 stars and while I didn't ask for one it would I'm my opinion be a stay that should come with a refund and possibly a tetanus shot so sadly I gotta say I do not recommend this one and will prefer to not give it any stars at all

The beds were comfortable. The bathroom was dirty, it had dirt in the bathtub/shower. The desk chair had something that looked like an oil on it. The other chair in the room had spots on it along with crumbs. The ceiling had large water spots on it and the phone in the room looked like it was growing mold on it. It had many restaurants close by to choose from.

Really need to work on cleaning the rooms properly. Toenails on the floor, bugs in the coffee pot. I spilled a little water on the floor and used one of the white towels to wipe it up and wow, came away filthy brown.

This place was so gross. I wish we didn’t stay. The sheets had cigarette holes on it, the room smelled so bad, the bathroom was filthy. Towels and sheet and the comforter were all stained. When we called the front to get a new comforter they asked what we had done to it but there was a huge yellow stain. The chair in the room looked so nasty and when we were leaving the door wasn’t locking anymore. I was so glad to be getting out of there.

Upon checking into the room i noticed dirty stains on the blankets. As i continue to inspect the room the fub was FILTHY!! It was obvious the tub hasn't been cleaned in months!! There was visible sand as well as trash on the floor. I did complain to the manager. I told him he could come see the room if he wanted too. I was very disappointed.

The rooms were not as requested , bathroom smelled horrific , rooms were not clean

The floors in our room were So Dirty the bottom of my feet were black. I put a damp wash cloth down and rubbed it across the floor next to the bed and it was filthy black! The bathroom floor had old dirt behind the door. Only one small bath towel per person was ridiculous.

Very filthy, had room change, don't ever suggest ppl stay here until they clean

everything was nice about our stay with only one exception, noisy people in the room above us from midnight until around 4am…don’t understand why people wait ‘till everyone is sleeping to begin their partying…otherwise everything was ideal!

Very spacious and comfy bed

Large gap under door. Floors were filthy. Breakfast was not great. There was an argument in the office I could hear from the breakfast room.

Need to put some money into upgrades, All in all it was clean but Dated, Outside also needs more attention

Only issues we had during our stay was the fact that the door for room 226 kept coming unlock without a keycard. Had to have the lock reset 3x during our stay

Was pretty good but the TV didn't work while we was there

Everything is fine except the Wi-Fi doesn’t work!

The room was cute but the bed is loud. that old thin metal sound

We got a non smoking room, the room smelled of weed. The door wouldn’t close at the bottom looked like it’s been kicked in so we had to put our luggage’s in front of the door to keep the bottom frame in.

Wi-Fi not secure and doesn’t work.

Staff at this hotel is extremely rude to their customers. Management even, was very rude and unaccommodating! I will NEVER stay at this hotel again and I do NOT recommend it to anyone!

I am a business owner who had employees staying at this property for over a month. My employees are a 30 year old and 20.5 year old. I accidently booked the room in the 20.5 year old's name for the week. The owner reused to check him in. I understand the underage policy, but the owner would not compromise nor would he refund our money.

I booked this room and it did say non refundable however there should of been a word UNLESS in there. Got to the hotel and mind you I am disabled. I called ahead of time to let the lady know I was not able to walk and needed a down stairs room. I am in a wheelchair and barley able to walk. My husband went in there to pay for the room. It was really bad weather and we needed sleep after coming 4 hours to see family. The lady told him he could not pay that I would have to come in to pay and show id. He explained to her my condition and said he was my husband and showed his id We have the same last name, She demanded that I come in or she couldn't give him the room. I was parked right in front and she was able to see me in the car. No kind of customer service. I went in there and she asked how I was doing . I told her not good being she made me walk in knowing the issue. She said to me before you take this room can you walk steps. I told her NO and why are you asking? She said cause the room is upstairs. I said no we talked on the phone and you said the room will be down stairs and everything would be fine. She said I can give you a down stairs for an upgrade. I said listen I cant stand for a long period of time and I want the room I requested and you said I could get it after booking online. She explained that it is not possible. I said then in that case I need a refund due to not meeting my needs. She said that she could not give me a refund because it was non-refundable.

Staff very friendly. Breakfast good. Room clean.

I love this property. It is in a great location with plenty of places for dining. The staff is always super friendly and helpful.

Ok property. Staff was rude

Door looked like someone attempted to kick it in so you could see the outside from the inside of the room. The bathroom had pee on the walls. The toilet haf grime and nastiness around the base. The bathroom floor had mold. We put a towel on the ground to step out onto after the shower and the wet towel was black from the dirt on the ground indicating it has not been cleaned. Light sockets were dirty faded. After driving for hours to get there, we checked in and we had to wait 10 to 15 minutes as their system updated so we could get our key. We asked if we could sit in the lobby being that we have been in the car for hours and was told no the lobby is closed. Not like we paid money to stay there or anything. Then we were told there's a deposit and it's on the website. I said no, it's not anywhere on the website and you have our card we've already paid. We were told that's just the room charge. There's a deposit of $60. So being exhausted at 11:00 we gave the deposit but seems sort of scammy. Granted they did give me the deposit back when I checked out but this should be included prior to being led to drive to the location and then slapped in the face with a new stipulation. I booked on Expedia and didn't find anything about this listed. Expedia definitely should put this on the listing so people aren't misled. Financial times are tight and some people don't have an extra $60 to let them hold overnight while you sleep in the room you've already paid for.

They did a good job. Friendly staff very helpful.

Last minute find . Staff was very nice an helpful. Room was quite and bed comfy. Morning breakfast was also great.

Staff was courteous and attentive to my needs and the room was very cozy and comfortable.

Nice place close to my destination :)

Non smoking rooms smelled like mildew. Floors made our feet black. Gross dripping Ptacs outside the units. Old couches left on walkways. Yuck. Someone stole pieces of my sisters van during the night. Unsafe. Breakfast was good.

The beds were comfortable. The bathroom was dirty, it had dirt in the bathtub/shower. The desk chair had something that looked like an oil on it. The other chair in the room had spots on it along with crumbs. The ceiling had large water spots on it and the phone in the room looked like it was growing mold on it. It had many restaurants close by to choose from.

The combination of price an location make this convenient. As many other hotel, need some improvement, like furniture updates and maybe some painting. At the same time I know that any update in the hotel will mean price increases. So you can’t have both, or nice or cheap; pick a choice

Traveled to the property for a few times and found it was always safe.

Great property clean quiet and near so many good food spots!

I liked that it was close to the event I went up to Kings Mountsin, NC for.

Unsafe

LOCATION

It was safe. It was a below average stay for us. The room walls were dirty.

Friendly staff and great Continental breakfast.

Check-in was easy , Free breakfast was Good .

The staff very nicely switched my room to nonsmoking after I mistakenly booked smoking. The property was old but care had been taken with updates, and cleaning. The breakfast was good.

Quality Inn is SUPER!!!!! I have stayed here plenty of times and plan on staying here again. Staff is SUPER friendly and treat you like family!!!! Breakfast is OUTSTANDING!!!! I HIGHLY RECOMMEND!!!!!

Staff very friendly. Breakfast good. Room clean.

Friendly and helpful staff. Great breakfast

Last minute find . Staff was very nice an helpful. Room was quite and bed comfy. Morning breakfast was also great.

It's an economy hotel. Bed was comfortable and the room was clean! Microwave, Fridge, TV, Coffee Pot, Hot Shower, and Country Breakfast. Very well worth the price!

Staff was wonderful, the room was clean overall, just the floors were a little dusty. The breakfast was great. Lots of hot fresh choices. We will stay here again.

Quite, well lit..breakfast in the morning