Rembrandt Hotel Atsugi

Staff were super polite, and the room had plenty of space and it was a comfortable nights sleep

We traveled to over five major cities in Japan and this hotel was our least favorite. The building is not kept up well as much as the other hotels we visited. It’s quite worn and even dirty in many areas. We accidentally booked a smoking room and that floor was bad (9th I believe). But most of the building we were in smelled like smoke. We were charged way more for a non smoking room. Check in staff was kind, morning staff was not. Not many amenities at all, not even pajamas which we’ve learned is regular practice at most Japan hotels. Sad experience.

good

The staff were there for every need that I had and always had a solution to certain stuff I could not handle.

Very grand looking 1st, 2nd, 3rd floors. Room itself is much to be desired. It was pretty worn down, and had an unpleasant smell. The bed was nice though. The surrounding area is quite nice during the day, but becomes quite shady during the night.