Steigenberger Golf Resort El Gouna

The Golf course and its easy access in walking distance is superb. Also for novices! Fully recommended! El Gouna itself by TucTuc is nice to see, given the fact that it is completely artificial. We will be back soon. :-)

Loved our stay at el gouna. Food and staff were great. Room was a lovely size. Spa is being renovated so unable to visit this but the surrounding area of el gouna felt very safe! Definitely would recommend

Kleiner Pool im Verhältnis zur Grösse des Hotels. Schöne, moderne Zimmer, generell schöne Anlage. Sehr grosses Frühstücksbuffet. Nicht direkt am Meer gelegen.

This was my first time staying at Steigenberger, and while there were some positive aspects, overall, my experience did not fully meet expectations. To begin with, the hotel grounds are expansive and beautifully maintained. I particularly enjoyed taking long walks across to the nearby island, surrounded by serene golf fields and a peaceful atmosphere. The gym is compact but reasonably well-equipped, and the breakfast selection was generally good. However, I was disappointed by the pastry station, which lacked freshness and flavor in my opinion. I also would have appreciated a wider variety of fresh fruits, as most options were canned or in syrup. Unfortunately, there were a few service issues that negatively impacted my stay. I waited over 15 minutes for assistance with my luggage on my departure, and only after calling reception a second time did a porter arrive. Later, when I asked to store my luggage safely for an hour while I enjoyed lunch before departure, I was surprised to find it was left outside in direct sunlight. Some of my belongings were heat-sensitive, and when I requested help from a porter to move them indoors, he ignored me and simply pointed to where it was. I eventually carried the bag in myself and voiced my concern to the front desk. Communication was occasionally challenging, as several staff members seemed to struggle with English, despite my efforts to keep my requests simple and clear. That said, I would like to compliment Madona for her outstanding

Pros: Good hotel, Food is perfect, New renovated hotel, Staff is helpful. Cons: Reception staff is not professional enough, calling reception from room is a nightmare, reception is mostly occupied and in a small area, SPA is very expensive and not professional at all, Beach bed is muddy, slippery and not good at all Pool bars serve only beverages, no snacks permitted!! No night entertainment!!

A beautiful resort at the El Gouna lagoon. We were there with our two children, and even though it‘s a Golf Resort we were impressed about how friendly everyone was. We loved the view, heated Swimmingpools, Golf Court and the glass boat trip. They have a well Equipment gym and the Food was exquisite.

The hotel is great and very nice. Hotel area is really good with a lot of beach chairs. The rooms are very comfortable and big. Food was good, breakfast was nice. Some of the things that we didn’t like: The reception was under staffed. We always had to wait for a long time just to ask questions. They really need a concierge area. Tuk tuk system to get out of the hotel could take a while some days. Time consuming. No taxi system. Gym needs improvement for sure.

Beautiful resort very well laid out and nice amenties great service lagoon area lovely and tranquil

Schöne Anlage, toller Golfplatz. Zimmer am Pool tagsüber aufgrund der ständigen Musik sehr laut, Zimmer sehr schön, Betten sehr hart. Das Personal im Restaurant und an der Bar ist sehr freundlich und bemüht, dagegen ist der Service an der Rezeption eine Katastrophe.

We spent 4 nights at the Steigenberger Golf Resort El Gouna and felt very welcome and safe. The staff is extremely friendly and helpful. The entire resort complex is beautifully designed and well maintained. The rooms are beautifully furnished and offer everything you need. We particularly liked the aromatized SPA with the heated pools, the dry saunas and steam saunas and the loungers. To our surprise, this unique SPA was not very busy. The breakfast buffet was also varied, fresh and delicious. The breakfast room is very large and there is enough space, both inside and on the outside terrace. We will come again!

Eine erholsame Woche in sehr schöner Umgebung Großes Frühstücksbuffet mit vielen einheimischen Gerichten aber auch Müsli und Laugenbrezeln Toller Service auch am Pool Zimmerservice ist aufmerksam und gründlich

Ruhiges, sauberes Hotel nur zu empfehlen. Qualität der Speisen sehr gut. Nervig ist nur das unterschreiben der Quittungen trotz AI

We had to change our room 4 times in the first night. First time, AC was not working, then inspects and mosquitoes in the second room, then a rotten smell in the third room. Finally, the 4th room was ok. This is not to eb expected at such a hotel with such ratings and pricing after an 11 hour flight.

Alle sind hier sehr bemüht und freundlich, alles sehr sauber.

Beautiful property but our room was a smoking room when we requested a non-smoking. Room was cleaned but still smelled like smoke, we went back and forth to change the room. Lovely property but overall not the best food and we wished we didn’t have to go back and forth to call multiple times to change rooms.

Great friendly staff always welcoming us with a smile. Very clean with great food quality and variety.

This resort represents the pinnacle of my vacation experiences to date. The accommodations were exceptional, featuring spacious, modern, and technologically advanced rooms with stunning views, all impeccably clean and quiet. The staff were exceptionally friendly and approachable. Be advised that the exceptional, abundant, and high-quality food options may contribute to weight gain. I plan to return for my next vacation; this resort has set a new standard of excellence that I am unwilling to compromise.

This place is so nice and very clean. It’s also safe and quiet. The staff are amazing. The food options are so good. Me and my family loved it so much

Surprisingly clean, organized and friendly

I stayed at the hotel for a week, and this was my second visit. Unfortunately, this experience did not meet the standards I expected based on my previous stay. 1. Housekeeping and Bed Linen Issue Three days into my stay, I requested a change of bed sheets through the app provided at check-in. Despite leaving the message, the sheets were not changed. I then called the reception and asked again, but nothing happened. Later, I approached the reception in person, asked to speak with the manager, and was informed that the manager was unavailable. I explained the situation politely and was reassured the issue would be addressed—yet even the following day the bed sheets were still not changed. This was disappointing and reflected a lack of communication and oversight from management rather than a single staff member’s mistake. Only after speaking with a guest relations representative—whose name I unfortunately did not catch precisely, something like “Doreen”—the issue was resolved immediately. Her professionalism stood out, and I appreciate her assistance. 2. Room Cleaning Standards The housekeeping service throughout my stay was inconsistent. The room attendant often appeared unmotivated: dust remained on surfaces, and the bathroom floor was sometimes left dirty. It felt as though the quality of cleaning depended on his mood. Considering that this is not a budget hotel, I expected consistent, high-quality service without having to repeatedly request it. 3. Extra Charge for Coff

Hotel very nice and renovated. We had one room suit for 4 people, and unfortunately the sofa where two people had to sleep was horribly uncomfortable. If we knew we would book two rooms instead just to get a normal bed.

We had to change our room 4 times in the first night. First time, AC was not working, then inspects and mosquitoes in the second room, then a rotten smell in the third room. Finally, the 4th room was ok. This is not to eb expected at such a hotel with such ratings and pricing after an 11 hour flight.

Everything was amazing. The suite is very big and clean. Staff are very polite and friendly. The front desk staff are friendly and helpful

Hotel war super schön auch die Zimmer sind neu eingerichtet und sehr schön.

Beautiful property but our room was a smoking room when we requested a non-smoking. Room was cleaned but still smelled like smoke, we went back and forth to change the room. Lovely property but overall not the best food and we wished we didn’t have to go back and forth to call multiple times to change rooms.

Kleiner Pool im Verhältnis zur Grösse des Hotels. Schöne, moderne Zimmer, generell schöne Anlage. Sehr grosses Frühstücksbuffet. Nicht direkt am Meer gelegen.

This resort represents the pinnacle of my vacation experiences to date. The accommodations were exceptional, featuring spacious, modern, and technologically advanced rooms with stunning views, all impeccably clean and quiet. The staff were exceptionally friendly and approachable. Be advised that the exceptional, abundant, and high-quality food options may contribute to weight gain. I plan to return for my next vacation; this resort has set a new standard of excellence that I am unwilling to compromise.

The hotel is great and very nice. Hotel area is really good with a lot of beach chairs. The rooms are very comfortable and big. Food was good, breakfast was nice. Some of the things that we didn’t like: The reception was under staffed. We always had to wait for a long time just to ask questions. They really need a concierge area. Tuk tuk system to get out of the hotel could take a while some days. Time consuming. No taxi system. Gym needs improvement for sure.

Schöne Anlage, toller Golfplatz. Zimmer am Pool tagsüber aufgrund der ständigen Musik sehr laut, Zimmer sehr schön, Betten sehr hart. Das Personal im Restaurant und an der Bar ist sehr freundlich und bemüht, dagegen ist der Service an der Rezeption eine Katastrophe.

We spent 4 nights at the Steigenberger Golf Resort El Gouna and felt very welcome and safe. The staff is extremely friendly and helpful. The entire resort complex is beautifully designed and well maintained. The rooms are beautifully furnished and offer everything you need. We particularly liked the aromatized SPA with the heated pools, the dry saunas and steam saunas and the loungers. To our surprise, this unique SPA was not very busy. The breakfast buffet was also varied, fresh and delicious. The breakfast room is very large and there is enough space, both inside and on the outside terrace. We will come again!

Excellent hotel excellent staff from Doreen at concierge to yhoseff in resturant and Mohamed the resturant manager all go over and above the pools boys the waiters and alll the staff make the hotel can’t recommend highly enough can’t wait to return later in the year

Disappointing experience due to rude staff and poor management. The front desk seemed uninterested in delivering a quality guest experience. Specifically, I was incorrectly charged for breakfast despite having an all-inclusive package, and was misinformed about early check-in fees.

This was genuinely one of the finest hotel stays we’ve experienced. From arrival to departure, every aspect exceeded expectations. The location is absolutely ideal—perfectly positioned to access everything El Gouna has to offer. The resort itself delivers everything you’d expect from a premium five-star property: beautifully appointed suites, excellent dining options, and most importantly, a team of staff who genuinely care about guest satisfaction. Special recognition must go to Ms Nermeen and the entire Guest Experience Ambassador team, who provided exceptional, personalized service throughout our stay. They were consistently attentive—anticipating our needs, answering questions promptly, and going well beyond standard service to ensure we had a memorable experience. We would return without hesitation. Highly recommended.

Great service. Close to downtown.

Everything was great except the service by the pool was extremely slow. I enjoyed the beautiful spa and service offered.

This was my first time staying at Steigenberger, and while there were some positive aspects, overall, my experience did not fully meet expectations. To begin with, the hotel grounds are expansive and beautifully maintained. I particularly enjoyed taking long walks across to the nearby island, surrounded by serene golf fields and a peaceful atmosphere. The gym is compact but reasonably well-equipped, and the breakfast selection was generally good. However, I was disappointed by the pastry station, which lacked freshness and flavor in my opinion. I also would have appreciated a wider variety of fresh fruits, as most options were canned or in syrup. Unfortunately, there were a few service issues that negatively impacted my stay. I waited over 15 minutes for assistance with my luggage on my departure, and only after calling reception a second time did a porter arrive. Later, when I asked to store my luggage safely for an hour while I enjoyed lunch before departure, I was surprised to find it was left outside in direct sunlight. Some of my belongings were heat-sensitive, and when I requested help from a porter to move them indoors, he ignored me and simply pointed to where it was. I eventually carried the bag in myself and voiced my concern to the front desk. Communication was occasionally challenging, as several staff members seemed to struggle with English, despite my efforts to keep my requests simple and clear. That said, I would like to compliment Madona for her outstanding

The hotel is great and very nice. Hotel area is really good with a lot of beach chairs. The rooms are very comfortable and big. Food was good, breakfast was nice. Some of the things that we didn’t like: The reception was under staffed. We always had to wait for a long time just to ask questions. They really need a concierge area. Tuk tuk system to get out of the hotel could take a while some days. Time consuming. No taxi system. Gym needs improvement for sure.

Schöne Anlage, toller Golfplatz. Zimmer am Pool tagsüber aufgrund der ständigen Musik sehr laut, Zimmer sehr schön, Betten sehr hart. Das Personal im Restaurant und an der Bar ist sehr freundlich und bemüht, dagegen ist der Service an der Rezeption eine Katastrophe.

I stayed at the hotel for a week, and this was my second visit. Unfortunately, this experience did not meet the standards I expected based on my previous stay. 1. Housekeeping and Bed Linen Issue Three days into my stay, I requested a change of bed sheets through the app provided at check-in. Despite leaving the message, the sheets were not changed. I then called the reception and asked again, but nothing happened. Later, I approached the reception in person, asked to speak with the manager, and was informed that the manager was unavailable. I explained the situation politely and was reassured the issue would be addressed—yet even the following day the bed sheets were still not changed. This was disappointing and reflected a lack of communication and oversight from management rather than a single staff member’s mistake. Only after speaking with a guest relations representative—whose name I unfortunately did not catch precisely, something like “Doreen”—the issue was resolved immediately. Her professionalism stood out, and I appreciate her assistance. 2. Room Cleaning Standards The housekeeping service throughout my stay was inconsistent. The room attendant often appeared unmotivated: dust remained on surfaces, and the bathroom floor was sometimes left dirty. It felt as though the quality of cleaning depended on his mood. Considering that this is not a budget hotel, I expected consistent, high-quality service without having to repeatedly request it. 3. Extra Charge for Coff

The waiters around the pool were extremely rude, not professional and they don’t even answer you, the quality of food is really low

The Golf course and its easy access in walking distance is superb. Also for novices! Fully recommended! El Gouna itself by TucTuc is nice to see, given the fact that it is completely artificial. We will be back soon. :-)

Loved our stay at el gouna. Food and staff were great. Room was a lovely size. Spa is being renovated so unable to visit this but the surrounding area of el gouna felt very safe! Definitely would recommend

This was genuinely one of the finest hotel stays we’ve experienced. From arrival to departure, every aspect exceeded expectations. The location is absolutely ideal—perfectly positioned to access everything El Gouna has to offer. The resort itself delivers everything you’d expect from a premium five-star property: beautifully appointed suites, excellent dining options, and most importantly, a team of staff who genuinely care about guest satisfaction. Special recognition must go to Ms Nermeen and the entire Guest Experience Ambassador team, who provided exceptional, personalized service throughout our stay. They were consistently attentive—anticipating our needs, answering questions promptly, and going well beyond standard service to ensure we had a memorable experience. We would return without hesitation. Highly recommended.

Great service. Close to downtown.

Kleiner Pool im Verhältnis zur Grösse des Hotels. Schöne, moderne Zimmer, generell schöne Anlage. Sehr grosses Frühstücksbuffet. Nicht direkt am Meer gelegen.

Location and views

A beautiful resort at the El Gouna lagoon. We were there with our two children, and even though it‘s a Golf Resort we were impressed about how friendly everyone was. We loved the view, heated Swimmingpools, Golf Court and the glass boat trip. They have a well Equipment gym and the Food was exquisite.

The hotel is great and very nice. Hotel area is really good with a lot of beach chairs. The rooms are very comfortable and big. Food was good, breakfast was nice. Some of the things that we didn’t like: The reception was under staffed. We always had to wait for a long time just to ask questions. They really need a concierge area. Tuk tuk system to get out of the hotel could take a while some days. Time consuming. No taxi system. Gym needs improvement for sure.

Beautiful resort very well laid out and nice amenties great service lagoon area lovely and tranquil

시내에서 멀어서 택시타고 들어갸는게 좀 힘듷지만 도착하면 바로 마음이 행복해지는 호텔입니다 갑자기 부킹도되서 9홀 라운딩도 했어요 일식당은 꼭한번 가보세요 모든게 perfect

Sehr gutes Hotel , bedienung noch nicht optimal , Mittagsessen ( Zwischenmalzeit) zeitlich limitiert ( achtung Golfer ) aber alles gut .

Ruhiges, sauberes Hotel nur zu empfehlen. Qualität der Speisen sehr gut. Nervig ist nur das unterschreiben der Quittungen trotz AI

Beautiful property but our room was a smoking room when we requested a non-smoking. Room was cleaned but still smelled like smoke, we went back and forth to change the room. Lovely property but overall not the best food and we wished we didn’t have to go back and forth to call multiple times to change rooms.

Great friendly staff always welcoming us with a smile. Very clean with great food quality and variety.

This was my first time staying at Steigenberger, and while there were some positive aspects, overall, my experience did not fully meet expectations. To begin with, the hotel grounds are expansive and beautifully maintained. I particularly enjoyed taking long walks across to the nearby island, surrounded by serene golf fields and a peaceful atmosphere. The gym is compact but reasonably well-equipped, and the breakfast selection was generally good. However, I was disappointed by the pastry station, which lacked freshness and flavor in my opinion. I also would have appreciated a wider variety of fresh fruits, as most options were canned or in syrup. Unfortunately, there were a few service issues that negatively impacted my stay. I waited over 15 minutes for assistance with my luggage on my departure, and only after calling reception a second time did a porter arrive. Later, when I asked to store my luggage safely for an hour while I enjoyed lunch before departure, I was surprised to find it was left outside in direct sunlight. Some of my belongings were heat-sensitive, and when I requested help from a porter to move them indoors, he ignored me and simply pointed to where it was. I eventually carried the bag in myself and voiced my concern to the front desk. Communication was occasionally challenging, as several staff members seemed to struggle with English, despite my efforts to keep my requests simple and clear. That said, I would like to compliment Madona for her outstanding

Pros: Good hotel, Food is perfect, New renovated hotel, Staff is helpful. Cons: Reception staff is not professional enough, calling reception from room is a nightmare, reception is mostly occupied and in a small area, SPA is very expensive and not professional at all, Beach bed is muddy, slippery and not good at all Pool bars serve only beverages, no snacks permitted!! No night entertainment!!

This resort represents the pinnacle of my vacation experiences to date. The accommodations were exceptional, featuring spacious, modern, and technologically advanced rooms with stunning views, all impeccably clean and quiet. The staff were exceptionally friendly and approachable. Be advised that the exceptional, abundant, and high-quality food options may contribute to weight gain. I plan to return for my next vacation; this resort has set a new standard of excellence that I am unwilling to compromise.

The hotel is great and very nice. Hotel area is really good with a lot of beach chairs. The rooms are very comfortable and big. Food was good, breakfast was nice. Some of the things that we didn’t like: The reception was under staffed. We always had to wait for a long time just to ask questions. They really need a concierge area. Tuk tuk system to get out of the hotel could take a while some days. Time consuming. No taxi system. Gym needs improvement for sure.

The waiters around the pool were extremely rude, not professional and they don’t even answer you, the quality of food is really low

시내에서 멀어서 택시타고 들어갸는게 좀 힘듷지만 도착하면 바로 마음이 행복해지는 호텔입니다 갑자기 부킹도되서 9홀 라운딩도 했어요 일식당은 꼭한번 가보세요 모든게 perfect