Name: Extended Stay America Suites - Dublin - Hacienda Dr
Address: 4500 Dublin Boulevard, Dublin, California, United States of America, Dublin, California, US
Price range: $80–$133 per night
Rating: 7.5

What guests think

Reviews of Extended Stay America Suites - Dublin - Hacienda Dr describe friendly staff, roomy suites with kitchens, and a convenient, generally quiet location, but also recurring issues with dated interiors, uneven cleanliness, and inconsistent service or check-in experiences.

Kitchenware and some toiletries are not pre-stocked and must be requested at the front desk. Breakfast is minimal, typically coffee with packaged muffins or granola, and several guests were disappointed. Some reported disturbances like fire alarms or noise, and Wi-Fi and room fixtures can be unreliable. Expect a no-frills stay with conveniences and compromises.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are limited; parking is ample and well lit, and an onsite laundry is available, but there are no ice machines and a few guests had issues accessing laundry or vending areas.

Related guest reviews

2

Maric

May 12, 2025

·

Stayed 5 nights

This place it’s surrendered by nice green areas, plenty of free parking. First time that I’m staying at a hotel(motel, etc) that doesn’t have Ice Machine, don’t expect a decent breakfast, I wouldn’t called that breakfast (is a joke). My room was very clean but their faucet from the bathtub was liking all day long and night, went to the front desk since day #1 to let them know but that thing was liking my whole entire stay, 4 days to be exactly …not good for the environment anyways I did mention that again when I did checkout as well too. I have been at a better Extended Stays before but this one I won’t recommended. 👎 They have a very nice property with great potential and those things can be fixed… hopefully somebody will care enough to take care of those details.

8

Amir

Sep 18, 2025

·

Stayed 1 night

Safety

6

Tracy

Oct 21, 2024

·

Stayed 1 night

There are no ice machines

6

Irina

Mar 5, 2025

·

Stayed 2 nights

The hotel is old and is badly I need of sprucing up. There are no amenities

10

Priyank

Sep 17, 2025

·

Stayed 1 night

Clean room, friendly staff, ample parking space, well lit

6

James

Dec 8, 2022

·

Stayed 19,333 nights

This is a safe clean place. The heater was very noisy the shower was very mediocre and an extra blanket in the room would have been helpful. The price was good, but not a really comfortable place. Lots of parking and lots of convenient restaurants close by.

8

Sarah

Jan 13, 2025

·

Stayed 7 nights

Amazing and helpful staff. Clean and safe laundry room. Parking Lot is safe. Great location near Hacienda Crossings, Persimmon Shopping Center and Waterford Center. Lots of food options and grocery stores in walking distance. They do their best to keep this property clean. Very proactive on their cleaning schedule.

10

Stephen

Dec 18, 2022

·

Stayed 2 nights

Real dishes were available. Nice to have pet area.

6

Shawn

May 17, 2023

·

Stayed 1 night

One night business trip. Check-in was a bit slow and clerk was friendly enough when she spoke. Found a bug on my pillow as I went to sleep and the room was adequate. Left to find a police car at my truck because another similar car in the parking lot was broken into overnight and the officer thought it was mine. Overall, I think I will find a different hotel next time in the area.

2

Karen

Sep 25, 2025

·

Stayed 1 night

The room smelled like smoke, I asked for another room. I had to walk 5 times back to the desk to get my key card to work properly to get into my room. My key card didn't work to get into the laundry room/vending machine area. And then after the staff let me into the vending area, the vending machine ate my cash and the staff didn't know how to get it back and refund me.

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Cleanliness

Cleanliness is inconsistent: while some rooms were reported very clean, many guests encountered dirty bathrooms, lingering odors (including smoke), pests, and poorly maintained surfaces.

Related guest reviews

4

Roman

Jan 11, 2023

·

Stayed 19,363 nights

Dirty room and restroom...

4

Alison

Feb 10, 2024

·

Stayed 5 nights

Dirty room ,leaky sink and bathtub ,room not smells good.Hallways smell like weed ,very loud people making noise up to 2pm. Not a good stay if you’re working and need a place to relax after work.Good location near restaurants and supermarkets that’s it.

2

KATHRYN

Feb 15, 2025

·

Stayed 1 night

Rooms outdated and filthy. I found several items left over from the previous guests. The floors had not been cleaned, there was crushed red pepper all over the floor. The baseboards look as if they have never been cleaned. There was also food still left in the dirty fridge.

10

Miguel

Aug 3, 2025

·

Stayed 1 night

It was very clean.

4

Brian

Mar 19, 2023

·

Not cleaned - sheets had stains obviously not changed or checked- cigarette ashes on window sill of a non smoking room- staff gave me clean sheets and a pot for stove

6

Charanjit

Mar 27, 2023

·

Stayed 3 nights

The room had coffee stains on the kitchen counter, the heating did not work, the staff was singularly unhelpful, room keys stopped working at times, breakfast was all cheap carbs, shower head was pathetic. And I got bitten by bed bugs. Other than those few items, the room was great. The fine print from the booking on Expedia stated the room is cleaned every 7 days, if I want it cleaned more frequently, I could ask for it at check in time, and pay more.

10

ROBERT

May 19, 2025

·

Stayed 1 night

Clean property in great location.

2

wali

Aug 5, 2024

·

Stayed 1 night

The carpets were wet from washing, temperature was 89 and sheets were dirty with fleas

2

Bradley

Jul 14, 2024

·

Stayed 1 night

Room smelled like cigarette smoke

10

Andrew

Jun 6, 2025

·

Stayed 1 night

Great staff, clean rooms

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Rooms

Rooms are generally spacious with comfortable beds and in-room kitchens, but decor feels dated and soundproofing can be thin. Utensils and cookware are not pre-stocked, and Wi-Fi and room maintenance (locks, outlets, leaking fixtures) can be unreliable.

Related guest reviews

10

Treasure

Oct 11, 2025

·

Stayed 1 night

My favorite part of the stay was definitely the bed. The room was super comfortable and private and had a cute little kitchen area.

4

Gregory

May 20, 2024

·

Stayed 2 nights

It is a no frills place to stay. Electrical outlets in the room didnt work, kitchenette didnt have any utensils to work with or use. Breakfast in the morning was coffee, tea and oatmeal. No choices room keys didnt work well. The site seemed safe, well lit even after hours.

8

Sopheaktra

Jun 3, 2024

·

Stayed 1 night

Dated decor which felt old and stuffy. Linky faucets and features which were hanging on for dear life but the room was relatively clean and it was just for one night passing through so it worked.

10

Boonsin

Oct 11, 2023

·

Stayed 1 night

Love the big room and kitchen.

6

Mihoko

May 30, 2025

·

Stayed 2 nights

The free Wi-Fi only worked for like 5 min. 3 out of 4 night stands didn't work. The door lock was wobbly and didn't look stable.

2

Randy

Oct 5, 2025

·

Stayed 1 night

Service overall was subpar. Getting someone’s attention at the front desk was almost impossible. On one occasion I rang the desk bell like 15 times. I wish I was exaggerating. I received only one key so I went downstairs to ask for a copy since I was heading out early. Come to find out the front desk agent couldn’t find my reservation because apparently I wasn’t even checked in, even tho my family and I were already in the room with a room key. Also if you are expecting basic necessities in the drawers of the kitchenette, just be aware that you will have to go back downstairs to ask for all that stuff. Spoons, forks, plates ect. Oh and you also have to ask for hair shampoo because it is not readily available in the shower like it is at every other hotel I've ever stayed in.

10

Leonard

Aug 3, 2025

·

Stayed 2 nights

Shower was leaking water, water being wasted. I was in 2 different rooms and both showers were wasting water.

10

claude

Sep 8, 2024

·

Stayed 2 nights

Great location, quiet, comfy bed. But be prepared, they dont put any dishes, cookware, coffemaker, silverware in room. You can pick up a from front desk and take it up yourself. Should not show breakfast included, only cheap snack bar and small packaged muffin available.

6

MICHAEL

Aug 1, 2025

·

Stayed 1 night

Enjoyed the area and access to good food options and local park. Unfortunately had a hard time sleeping due to thin walls and uncomfortable bed. Free breakfast is muffins/instant oatmeal and coffee.

10

Yvette

Jan 14, 2025

·

Stayed 1 night

Room was a good size. Bed was very comfortable.

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Service

Service is mixed—many praise friendly, helpful staff, yet others report long or problematic check-ins, difficulty reaching the front desk, and serious errors like misassigned keys, along with occasional system outages.

Related guest reviews

2

wendelin

Jun 26, 2023

·

Stayed 1 night

When I attempted to check in, the person at the front desk wanted to recharge me for the room, whereas I had already paid through Expedia. I explained that to her, but she became very rude and uncooperative. It was getting late, I was tired, and my significant other was tired. I gave up on Extended Stay, had to go through Expedia to find a room elsewhere. We didn't get checked into another place until about 2 am or so. Although we have stayed there many times in the past, without any problems, we will NEVER stay at Dublin Extended Stay again.

6

Eric

May 2, 2024

·

Stayed 3 nights

Electronic locks always malfunction requiring cards to be reprogrammed. Computer systems shut down between 12:30am and 1:15am. Can’t check in. Really!

10

Stephen

Oct 2, 2025

·

Stayed 1 night

Everything you need is available at the front desk. Professional operation, Start to Finish.

2

Randy

Oct 5, 2025

·

Stayed 1 night

Service overall was subpar. Getting someone’s attention at the front desk was almost impossible. On one occasion I rang the desk bell like 15 times. I wish I was exaggerating. I received only one key so I went downstairs to ask for a copy since I was heading out early. Come to find out the front desk agent couldn’t find my reservation because apparently I wasn’t even checked in, even tho my family and I were already in the room with a room key. Also if you are expecting basic necessities in the drawers of the kitchenette, just be aware that you will have to go back downstairs to ask for all that stuff. Spoons, forks, plates ect. Oh and you also have to ask for hair shampoo because it is not readily available in the shower like it is at every other hotel I've ever stayed in.

2

Nancy

Sep 29, 2025

·

Stayed 2 nights

I want a full refund, the desk provided my room key to a complete stranger, so this poor guest walks into my room and i was shocked and so was he, he apologized but i demanded I check out and I made alternate hotel arrangements and left. Please refund me fully for this stay as I was terrified by this experience which caused me great concern for my safety. A hotel should not be renting a occupied room to another guest ever but expecially when ii was trying to nap, thank ful i was not changing clothes or showering at the time. I will never stay at another Extended Stay America again, worst place ever

2

Manikandan

Sep 12, 2025

·

Stayed 1 night

Took 40 mins to check in .. long wait at midnight 1 am

10

Rasha R

Mar 10, 2024

·

Stayed 1 night

Staff was amazing and accommodating and the rooms were clean !!!

10

James

Apr 29, 2023

·

Stayed 1 night

The staff is always friendly and remember me. The do a wonderful job at excellent customer service.

10

alice

Mar 16, 2025

·

Stayed 1 night

One of the best hotels i have stayed at thus far. Staff is super friendly and helpful. Requests is always full filled.

8

Renato

Nov 15, 2023

·

Stayed 1 night

Check in was very hard because the system was down which didn't allow me a smooth transition into getting my rooms right away. I did have to come back a few hours later to get my room. Overall with the glitch is the system the staff member was very knowledgeable and apologetic to the computer not working. She was very helpful.

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Location

Convenient, walkable area near shopping, restaurants, and freeway access; several guests also found it quiet and felt safe.

Related guest reviews

10

Nick

Oct 19, 2023

·

Stayed 1 night

Staff was super friendly, upgraded to a king. Perfect stay work short work trip. Next to a lot of shopping/food options.

10

Rocky

Mar 19, 2025

·

Stayed 1 night

Price and proximity to activities.

6

Crystal

May 4, 2025

·

Stayed 1 night

A great overnight getaway to reset...Quiet and convenient location.

8

Toya

Jan 22, 2025

·

Stayed 1 night

For the value in Dublin it is located close to everything and makes you feel safe.

10

Alfonso

Mar 6, 2023

·

Stayed 1 night

Very practical excellent location

6

Kwanay

Apr 9, 2024

·

Stayed 1 night

Love how close it is to everything.

10

Dennis

Jul 8, 2024

·

Stayed 1 night

Easy access from the freeway, lots of restaurants nearby

8

Sarah

Jan 13, 2025

·

Stayed 7 nights

Amazing and helpful staff. Clean and safe laundry room. Parking Lot is safe. Great location near Hacienda Crossings, Persimmon Shopping Center and Waterford Center. Lots of food options and grocery stores in walking distance. They do their best to keep this property clean. Very proactive on their cleaning schedule.

6

MICHAEL

Aug 1, 2025

·

Stayed 1 night

Enjoyed the area and access to good food options and local park. Unfortunately had a hard time sleeping due to thin walls and uncomfortable bed. Free breakfast is muffins/instant oatmeal and coffee.

10

ROBERT

May 19, 2025

·

Stayed 1 night

Clean property in great location.

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Dining

Breakfast is very limited—typically coffee with packaged muffins or granola—and sometimes unavailable, leaving many guests disappointed or feeling it was misleading.

Related guest reviews

6

Murray

Mar 5, 2023

·

Stayed 1 night

They said breakfast come with your stay at the hotel. No breakfast was available. They had coffee and hot water only. they did service very old muffins.

10

claude

Sep 8, 2024

·

Stayed 2 nights

Great location, quiet, comfy bed. But be prepared, they dont put any dishes, cookware, coffemaker, silverware in room. You can pick up a from front desk and take it up yourself. Should not show breakfast included, only cheap snack bar and small packaged muffin available.

2

Richard

Jun 22, 2023

·

Stayed 3 nights

Three nights, no housekeeping service. No shampoo in room. No water and no drinking cups. Had to try the door key 10 times before it worked and had to have it reset 2 times. They claim breakfast is included but their idea of breakfast is coffee and granola bars in the lobby. Would never stay there again.

2

Arun

Jul 6, 2023

·

Stayed 2 nights

Filthy. Gross. Avoid. Oh the breakfast is just a packet of oatmeal - no milk either! What a joke.

6

Prabhakaran

Sep 26, 2023

·

Stayed 1 night

A fire alaram ringed in the mid night in most of the rooms, no information from Hotel, they doesnt know what went wrong. They mentioned free breakfast, but they have only the cofee and snack bar.

6

carsten

Sep 16, 2025

·

Stayed 1 night

Breakfast included is only granola bars and coffee. Disappointing.

6

ROBERT

Mar 30, 2025

·

Stayed 2 nights

The property is old but very roomy inside the unit. Breakfast was only coffee and muffins. Room smelled like an old bldg. Overall it's a nice location to stay couple of nights.

8

William

Apr 23, 2023

·

Stayed 1 night

This is a decent hotel for the price. The grab and go breakfast leaves a little bit to be desired.

6

MICHAEL

Aug 1, 2025

·

Stayed 1 night

Enjoyed the area and access to good food options and local park. Unfortunately had a hard time sleeping due to thin walls and uncomfortable bed. Free breakfast is muffins/instant oatmeal and coffee.

4

Sushma

Apr 25, 2023

·

Affordable price Smelly Rooms, Sticky Floors, old linens Breakfast was just a muffin which is not clear when you book.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$79
February	$86
March	$88
April	$88
May	$100
June	$111
July	$103
August	$92
September	$93
October	$91
November	$85
December	$82

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $90	10 $91	11 $93	12 $95
13 $82	14 $109	15 $133	16 $118	17 $109	18 $105	19 $112
20 $80	21 $105	22 $94	23 $117	24 $106	25 $101	26 $101
27 $91	28 $113	29 $115	30 $105

Su	Mo	Tu	We	Th	Fr	Sa
				1 $99	2 $93	3 $97
4 $82	5 $94	6 $97	7 $94	8 $98	9 $102	10 $105
11 $91	12 $100	13 $97	14 $100	15 $101	16 $103	17 $102
18 $92	19 $97	20 $97	21 $97	22 $99	23 $102	24 $102
25 $92	26 $97	27 $99	28 $98	29 $99	30 $103	31 $102

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About this property

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What guests think

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