Name: Delta Hotels by Marriott Utica
Address: 200 Genesee Street, Utica, New York, USA, Utica, New York, US
Price range: 154 $–371 $ per night
Rating: 8.05

Was Gäste sagen

Im Delta Hotels by Marriott Utica loben viele Gäste das freundliche Personal und die günstige Lage im Stadtzentrum in der Nähe von Veranstaltungsorten und öffentlichen Verkehrsmitteln. Die Meinungen zum Zustand, der Sauberkeit und dem Lärm durch Flure, Veranstaltungen oder Züge des etwas in die Jahre gekommenen Hotels gehen jedoch auseinander.

Die Zimmer sind oft komfortabel, aber veraltet, mit dünnen Wänden, kleinen Badezimmern in einigen Fällen und Wartungsproblemen wie lauten Heizungs- oder Sanitäranlagen sowie gelegentlichen Aufzugsausfällen. Einrichtungen wie der beheizte Pool und die hoteleigene Bar werden geschätzt, obwohl die Parkgebühren in der angrenzenden Garage in der Regel anfallen. Die Qualität und das Preis-Leistungs-Verhältnis des Essens sind unterschiedlich, wobei das Frühstück gelobt wird, es aber auch einige schlechte Restauranterfahrungen gab. Freundlicher Service und eine zentrale Basis mit Kompromissen in Bezug auf den Glanz und die Konsistenz sind zu erwarten.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Beheizter Pool und eine hoteleigene Bar sind positiv, und es gibt eine angrenzende Garage für Parkplätze (oft kostenpflichtig oder mit Validierung). Mehrere Berichte erwähnen jedoch langsame oder außer Betrieb genommene Aufzüge und einige Geräte im Fitnessraum benötigen Wartung.

Reinigung

Viele Gäste finden die Zimmer sauber, aber andere berichten von schmutzigen oder unangenehm riechenden Fluren, anhaltenden Rauch- oder Marihuana-Gerüchen sowie gelegentlichen Versäumnissen im Reinigungsservice, wie z. B. Haare im Badezimmer, Schmutz unter den Betten und abgenutzte Teppiche.

Zimmer

Die Betten sind bequem, aber die Zimmer wirken für einige Gäste veraltet, mit kleinen Badezimmern in einigen Fällen und Eigenheiten wie lauten Heizungs- oder Sanitäranlagen. Lärm kann von Nachbarn oder vorbeifahrenden Zügen dringen, und einige Zimmer liegen zu Innenräumen mit Veranstaltungsflächen statt nach außen.

Dienstleistung

Das Personal wird durchweg als freundlich und hilfsbereit gelobt, wobei Einzelpersonen namentlich genannt werden. Eine Minderheit bemängelt eine uneinheitliche Kommunikation oder Problemlösung, einschließlich Schwierigkeiten, den Empfang zu erreichen, und gelegentliche Probleme an der Bar.

Ähnliche Gästebewertungen

8

Pamela

11. Mai 2024

·

Aufenthalt am 1 Nacht

Staff was incredibly friendly, helpful and courteous. Rooms were clean, comfortable and quiet even though it was very busy.

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10

Ryan

27. Juli 2023

·

Aufenthalt am 1 Nacht

This is my first time staying at a “Delta Hotels by Marriott”. Walking into the beautiful & pristine lobby. I checked in close to midnight and was greeted warmly by two wonderful and personable associates. Joe (who is an absolute ROCKSTAR) one of the associates who was working the front desk. He checked me into my room that I booked on Hotels.com about 10 minutes ahead of arriving with no issue and got me settled flawlessly. He told me about the best FREE parking spot that I could snag in the area which I was ultimately super gracious for because I would’ve been lost without his expertise on the local Utica parking updates. Not only did Joe provide me valuable knowledge but also skilled customer service with a stellar attitude. He gave me advice on food to eat in the area tailored to what I was craving. Joe even offered much needed conversation for me. I didn’t expect to stay at a hotel last night but due to unforeseen circumstances I didn’t have a choice. Through the power of his interaction with me Joe turned what could’ve been an overwhelming experience for me into a delightful experience and because of every single associate I will certainly make my way back to Delta Hotels by Marriott. From this experience I can say my room was great but the real value comes from the power of every single employee that gave me excellent customer care and left me impressed because not only did they established how excellent “Delta Hotels” but also elevated for me of Marriott’s brand

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10

daniel

28. Sept. 2025

·

Aufenthalt am 1 Nacht

The bartender was rude but other than that it was great

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10

Alyson

26. Sept. 2025

·

Aufenthalt am 1 Nacht

Super friendly staff. Great location.

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10

Mihaela Michelle

15. Juni 2025

·

Aufenthalt am 1 Nacht

I found this hotel through Expedia while traveling through the area. I was impressed with the service provided, the cleanliness of the hotel, and the warmth with which the staff greeted me. The check-in process was efficient, and I also enjoyed a delicious breakfast. The beds at the hotel are very luxurious, and the pool is also lovely.

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6

Lenora

9. Jan. 2024

·

Aufenthalt am 1 Nacht

There was a wrestling event on Saturday and many of the wrestlers an parents stayed at the hotel. The children were unsupervised and was everywhere. Disrupting other by banging on doors, running and screaming in the hallways. the staff was not able to do anything and went on for hours before deciding to contact the coaches! The parents were sitting at the bar and was not bothered by what their children were doing

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2

Jason

28. Mai 2023

·

Aufenthalt am 2 Nächte

Elevator broke twice, with us in it once. Then we were advised to "only use the right side" even if we need to go down not up or vice versa. This was after the left side got stuck twice, on the LL. You could feel it. Honestly it was crazy, they had us going through a tiny back alley way to get to the pool. Creepy as hell. The worker's looked so beaten into the roles they don't care. You call, and they literally dont pick up the phones. I regret this place, we coulda went somewhere way nicer and not overhear RUDE comments which were clearly intended for us by staff. What i heard appalled me. Ill hold what it is till I've had a chance to speak to customer service.

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10

Katherine

21. Juni 2024

·

Aufenthalt am 1 Nacht

We stayed here for a wedding and it was so convenient. Parking in the lot is free on the weekends and street parking looked pretty plentiful as well (for the weekends only, there are some weekday parking rules) Check in and out was easy. Jodie the bartender in the lobby is a dream. She's so nice and the drinks were great. We had a King room on the 2nd floor. It was clean as you'd expect from a Marriott. Bed was really comfy. The only inconveniences were that I wish there was a full length mirror in the room and that the bathroom was too small to have 2 people in there at the same time. Neither a huge deal though. Shower pressure was great and housekeeping staff was also very nice and provided shampoo when we asked. Highly recommend getting a room here if attending a wedding or event nearby.

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8

Leah

10. Juni 2024

·

Aufenthalt am 1 Nacht

We needed a place to stay for a night on the way to Manhattan, and this Delta was a good deal on Expedia. Positives: The hotel was clean and quiet. Check-in (after midnight) and check-out were fast. Parking is free in the next door city lot on weekends. Negatives: We were not able to get in touch with the front desk - we tried calling 3 or 4 times en route and were on hold for 10 minutes each time. The AC unit in our room was noisy so we had to turn it off at night (though it was a cool/mild evening so not a huge deal). We wanted a quick fast food breakfast and there weren't really any close by. Overall it wasn't a bad stay, and given the other options and prices in the area we would choose it again.

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4

Eileen

18. Aug. 2023

·

Aufenthalt am 1 Nacht

Positives: Comfortable bed, nice supply of towels Negatives: I was not given the room I booked. Instead, I was given a different kind of room. They claimed a third-party overbooked yet the reservation was confirmed. Curiously, I was not refunded any money for what was clearly a less desirable room. I also found that the "free breakfast" advertised on the site cost $15.95. The elevator was hopelessly slow. Having decided to take the stairs as an alternative, I found them isolated and potentially unsafe. The level of cleanliness was below that of most other hotels I have stayed at.

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Zentral und fußläufig zum Stanley Theater, Nexus Center und Amtrak. Mehrere Gäste stellen fest, dass die Umgebung heruntergekommen wirkt und gelegentlichen Zuglärm erwähnen.

Gastronomie

Das Frühstück erntet häufig Lob, und einige haben die Bar/das Restaurant genossen. Andere berichten von langen Wartezeiten oder falschen Bestellungen und haben das Gefühl, dass Preise und zusätzliche Kosten wie kostenpflichtiger Kaffee oder fehlendes kostenloses Frühstück den Wert mindern.

Monat	Durchschnittspreis
Januar	168 $
Februar	186 $
März	189 $
April	184 $
Mai	220 $
Juni	210 $
Juli	212 $
August	213 $
September	213 $
Oktober	202 $
November	182 $
Dezember	170 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $251	17 $318	18 $371	19 $366
20 $154	21 $219	22 $240	23	24 $240	25	26 $370
27 $159	28 $349	29	30 $210

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $267	2	3
4 $200	5 $220	6 $220	7 $220	8 $309	9	10
11 $220	12 $220	13 $230	14 $220	15 $211	16	17
18 $155	19 $200	20 $209	21 $209	22 $201	23 $257	24 $361
25 $201	26 $160	27 $204	28 $193	29 $202	30 $270	31 $219

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Über diese Unterkunft

Standort

Zimmeroptionen

Zimmer, 1 Queen-Bett

Zimmer, 1 King-Bett

Zimmer, 2 Doppelbetten

Zimmer, 1 King-Bett und Schlafsofa

Gästebewertungen

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Was Gäste sagen

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