Burke and Wills Hotel Toowoomba

Best place in Toowoomba in my opinion. Everything’s easy from parking to check in to wifi and location… and they’ve added an ev charger if that’s important to you.

Great place to stay In Toowoomba. Great service and great location. Just wish you could have reserved parking in their carpark.

Great location & facilities . Car park right at the door ✅✅

it was good ,parking was a hassle .

Would be better with under cover parking.

Really nice hotel. Only problem is limited parking.

We have stayed at Burke and Wills previously, the hotel is conveniently situated close to the shops and the Empire Theatre. The guest facilities are exceptional and a pleasure to stay at the property and will be back.

The happy hour was a nice touch after the drive from Brisbane

The property is fantastic, inside and out. The service and amenites could not be faulted, and will be back to stay longer next time.

It is convenient and helps with the restaurant attached. Great friendly staff as well as having a security guard for later in the night

Clean well equiped room

Staff , amenities, cleanliness. Very pleasant stay would return for further acc if needed.

Room was spotless staff were awesome!! Will definitely stay again!!

I used the blanker at night which was full of dust mite. Eyes watered, nose ran and the I got the itches. Clean up your act with hygiene. Otherwise all good but don't touch the blankets in the cupboard or spare pillows.

Spacious room with fantastic styling, big tv, decent bed and amenities. Long metal drain in the wet room bathroom isnt sturdy, almost fell over thinking i broke it. Couldnt understand staff member at the register, spoke way to quickly in his thick foreign accent for an "upmarket" hotel.

There was mould in the shower and the grate on the bathroom floor was loose and would lift up when you stood on it plus it made a hell of noise not very good if you're trying to be quite early in the morning.

Very clean rooms in a great position. Highly recommended

Very clean, quiet. Comfortable bed and pleasant staff. Will definitely stay again. 5 stars.

Our room was very clean.. exceptional in fact . All staff were very friendly and helpful . Breakfast was well presented and tasted like a home cooked meal .. we really enjoyed our stay … well done Burke and Wills

There for the flower festival. Had a great time with friends. Good location & the staff were very friendly. Rooms were ready as we arrived. Very Clean hotel/rooms & in a great location

Amazing room big balcony spa bath

We had the King Spa room which was huge with an oversized TV and two lazy-boy easy chairs plus a desk etc and a comfortable king bed and very large spa bath. All the fittings were first class and the ceiling was beautiful. Would definately stay here again.

Spacious room with fantastic styling, big tv, decent bed and amenities. Long metal drain in the wet room bathroom isnt sturdy, almost fell over thinking i broke it. Couldnt understand staff member at the register, spoke way to quickly in his thick foreign accent for an "upmarket" hotel.

Pleasantly surprised at how clean and well-maintained the rooms are. Double glazing on the windows blocked-out any outside noise. Very comfortable bed and a range of pillows with different firmness and heights. Food downstairs in the restaurant was great and well-priced. Breakfast was good, with a choice of pastries, cereals, juice, eggs, sausages, tomatoes, mushrooms, etc. Barista coffee was also good (extra charge). The main disappointment was that although the staff very efficient and busy attending to customer needs, not a single person across my entire stay smiled or was friendly. Very professional, but like robots. No-one seemed to enjoy their job at all. This applied across all customer contact areas - reception, restaurant, breakfast over the two days/nights that I stayed there.

Is advertised as Toowoomba's luxury hotel, however fails to deliver. Booked the Luxury King suite, room was clean and tidy but overcrowded with mishmashed furnishings and confused styling. Lack of robes was also disappointing. Was a nice room but not luxury.

Large room, comfy bed, very friendly staff

Hotel looks beautiful, central to cafes and shops. Family room wasn’t really family friendly just 2 bedrooms, no kitchenette or sink to wash up bottles or space for kids to enjoy. Everything was clean and beds were comfortable though. Would stay here without kids.

Small room, bathroom ok, one elevator.

Our room was amazing. The electric recliners and big screen TV were a hit and the bed was the most comfortable I've ever slept in. We had a huge double spa that easily fit two large adults. Food at the restaurant for dinner was fabulous.

My favourite place to stay in Toowoomba. The good. The staff and property are first class. No complaints at all. The staff are a true standout at front desk and the restaurants. Room service efficient and happy. Excellent. The not so good. A few minor glitches this time but not indicative of the normal service. Toowoomba tap water sucks. It’s highly chlorinated. Mini bar needs to have free bottled still water for the kettle especially in the best rooms in the hotel. There were no towels or bathroom linen on arrival. Easily fixed but still …. Tv has new chrome cast but I prefer a smart tv where I can direct access netflix etc. couch was changed in all king suites during my stay to a fancy electric theater couch but the Centre doesn’t recline so if you are sitting in bed the Centre obscures the bottom part of the tv from viewing. The side chairs can be lowered but not the Centre. Also I used the old couch to work from the coffee table for the space as the work desk in the corner is too small for me to lay out briefs for court. Yes I’m a legal practitioner. And finally, while there is ample closet space there needs to be more hangers for a week stay and there is no drawer space at all to unpack your case so you live out of the case. Not ideal for a weeks stay particularly in the luxury King Suite. Little things that rob from a five star rating for the stay. The bad- nothing. Feedback filled out re above direct to hotel. Love this place. Will stay again absolutely.

Great location, staff very helpful

Staff , amenities, cleanliness. Very pleasant stay would return for further acc if needed.

The woman who served us when we checked in was EXTREMELY rude to both my partner and I. We wont ever book there again because of this. Other this, the hotel was actually really nice, rooms are of a high standard. We were very upset and disappointed

Friendly and helpful staff. Conveniently located.

Pleasantly surprised at how clean and well-maintained the rooms are. Double glazing on the windows blocked-out any outside noise. Very comfortable bed and a range of pillows with different firmness and heights. Food downstairs in the restaurant was great and well-priced. Breakfast was good, with a choice of pastries, cereals, juice, eggs, sausages, tomatoes, mushrooms, etc. Barista coffee was also good (extra charge). The main disappointment was that although the staff very efficient and busy attending to customer needs, not a single person across my entire stay smiled or was friendly. Very professional, but like robots. No-one seemed to enjoy their job at all. This applied across all customer contact areas - reception, restaurant, breakfast over the two days/nights that I stayed there.

We loved our stay in a king suite! Lynda on reception was so friendly and helpful, the room was spacious and lovely, and we felt well taken care of.

We loved our room. And had a great night. But the reception staff was absolutely so rude

Comfortable beds, clean rooms and updated facilities. GM Donnalea also went over an above to contact guests who were staying on the public holiday to advise of local businesses who were open for all guests convenience. I would recommend this property and would stay here again.

Excellent hotel to stay at. High quality, and excellent service.

Lynda was amazing on the front desk. A lovely check in and out experience

Very central and convienent to shopping

Good location at a fair price

Central position - very convenient. Onsite parking is available, but not guaranteed. Attached restaurant is convenient, and the food and service are good. The room had everything necessary, though ours was somewhat compact. Staff very helpful.

Beautiful place to stay - pleasantly surprised with a room upgrade when checking in. Only a short stroll to the Empire Theatre where we watched a show. Reception staff super friendly. Highly recommended.

Lovely rooms and very central location.

Great position and very safe if you are travelling alone

Great central location

A good motel in the middle of Toowoomba

The location is great and its nice and quiet

Great place to stay in the centre of Toowoomba.

We would stay there again, it was most enjoyable to stay for my 70th birthday. Food options were fairly ordinary. We included breakfast and would not do that again. Ate in restaurant 1 night, and wouldn't eat in there again either.

Hotel is in middle of downtown Toowoomba, walking distance to shops and restaurants. Its a well kept hotel with breakfast available and a very good restaurant for lunch and dinner.

Had a wonderful stay at this facility. Clean, good communication, friendly, comfortable and economical. Great buffet breakfasts entire stay exceeded our expectations. thank you!

Great food and friendly staff. Excellent stay for a couple of days.

Loved the restaurant the meals were lovely and reasonable. Staff were friendly and helpful and would stay there again highly recommend

Pleasantly surprised at how clean and well-maintained the rooms are. Double glazing on the windows blocked-out any outside noise. Very comfortable bed and a range of pillows with different firmness and heights. Food downstairs in the restaurant was great and well-priced. Breakfast was good, with a choice of pastries, cereals, juice, eggs, sausages, tomatoes, mushrooms, etc. Barista coffee was also good (extra charge). The main disappointment was that although the staff very efficient and busy attending to customer needs, not a single person across my entire stay smiled or was friendly. Very professional, but like robots. No-one seemed to enjoy their job at all. This applied across all customer contact areas - reception, restaurant, breakfast over the two days/nights that I stayed there.

We really enjoyed our one night stay but did not like the process for ordering food in the restaurant. It is just not our thing and many places were like this in Australia. We prefer to order from a person not an app.

Room very small, food in the restaurant awful.

An exceptional Hotel. Food was amazing. The bar and services are wonderful. Awesome rooms and overall a 10 out 10

All over a fantastic place to stay and the restaurant jacks has fantastic food at amazing value will be back again soon