Is parking available at the property?

Self parking is available on-site for a fee of JPY 1650 per night. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:00 AM for a fee of approximately JPY 1980 for adults and JPY 1320 for children.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 12:00 AM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Where is the property located in relation to key landmarks?

The hotel is situated in Shinjuku, within a 5-minute drive of Tokyo Imperial Palace and Shinjuku Gyoen National Garden. It is approximately 3 miles from Shibuya Crossing and 3.6 miles from Tokyo Dome. Nearby attractions include Samurai Museum (0.7 km), Isetan Department Store Shinjuku (1.0 km), and Shinjuku Gyoen National Garden (1.5 km).

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Sotetsu Fresa Inn Higashi Shinjuku

What guests think

Sotetsu Fresa Inn Higashi Shinjuku earns praise for its excellent location beside Higashi-Shinjuku station and generally clean, compact rooms, with many guests highlighting friendly staff and handy free amenities like lobby toiletries, pajamas, and self-serve laundry.

Rooms are typically small with limited storage; some guests note firm or soft beds and occasional noise from traffic or nearby sirens, while others find upper floors quiet. Cleanliness feedback is mostly positive but mixed, with periodic reports of odors, stained carpets, mold, or housekeeping misses. Breakfast draws both compliments and complaints, praised for convenience and variety yet sometimes described as repetitive, crowded, or slow to be replenished. A practical base for exploring Tokyo.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Popular extras include a self-serve amenity bar (toiletries, pajamas) and coin laundry. Several note limited machines, weak dryers, or laundry rooms needing better upkeep.

Related guest reviews

10

CAROLE

20 Nov 2025

·

Stayed 2 nights

Clean room. Helpful staff. Tea, face masks, toothbrushes in the lobby in case you forgot anything. Hot shower.

10

Gary

1 Apr 2025

·

Stayed 2 nights

Good location and close to metro Can monitor your washer and dryer on TV.

10

Audrey

18 Sept 2025

·

Stayed 5 nights

Chambre spacieuse, propre, avec des rideaux bien occultants et une literie confortable. Points positifs supplémentaires: échantillons gratuits à l’accueil (masque pour le visage, chouchou pour les cheveux, brosse à dents…), une laverie et un micro ondes à disposition au deuxième étage. Petit bémol: ne laissez rien traîner sinon ça finit à la poubelle (ma fille avait laissé sa lotion démaquillante toute neuve sur le plan du lavabo dans la salle de bain…)

8

Fraser Wee Tat

13 Nov 2025

·

Stayed 4 nights

Room is small as usual. Good security as required card to access lobby (after midnight) and taking lift up the room. Room clean but bed a little too soft to my liking and pillow too soft too. Plenty of amentities at lobby for take and even night clothing for you to take which are the plus.

10

Simon

22 Jul 2025

·

Stayed 8 nights

Staff was friendly and helpful, able to speak English. Area was great. Not enough washers and dryers... only 2 of each. Overall, I had a great experience and will be staying there again when in Tokyo.

10

Jumalene G

7 May 2025

·

Stayed 5 nights

Free unlimited toiletries, pajamas available. Laundry room convenience. Close to train station.

10

Daniela

15 Nov 2025

·

Stayed 6 nights

Very good service, they clean your room every day and offer free pajamas/face masks/cleansing oil and more. The location is amazing close to many metro stations. Room is small but it is the standard for Tokyo and has everything you need.

8

Chin Hin

12 Apr 2025

·

Stayed 4 nights

The hotel has 2 laundry rooms that allow guest to wash their clothing. It can monitor through the TV. It’s have microwave oven.

10

elizabeth

28 Nov 2025

·

Stayed 5 nights

Amazing stay ! I would definitely recommend to anyone traveling to shibuku, or anywhere nearby to plan their stays around Fresa inn! Not only are the staff super friendly and go up and beyond , but the rooms are nice clean , breakfast was amazing , and area was so close to subways stations and other tourist areas. Also fyi , they offer so many free amenities that can dramatically decrease your packing such as : shampoo , face lotion , sunscreen but also lovely extras such as hair wax , razors and face masks ! Just go and book it you won’t regret it !

8

Jennifer

17 Mar 2025

·

Stayed 6 nights

The hotel’s dryer was not very good. I had to dry my clothes about 3 times in the machine for my clothes to be fully dried. However, breakfast was so delicious, and staff was amazing and helpful. We also had a train station right around the corner, which was very convenient. Overall, a great experience at Sotetsu Fresa Inn Higashi Shinjuku.

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Cleanliness

Many guests describe the hotel and rooms as very clean, but feedback is inconsistent: recurring mentions include odors, mold or mildew in bathrooms, stained or dated carpets, and occasional housekeeping misses.

Related guest reviews

6

Wylie

13 Oct 2024

·

Stayed 7 nights

Very well connected to transportation. Centrally located, yet the hotel itself was very quiet. Kind staff. Found a fair amount of mold within our room, which detracted from the experience.

2

Rabia

28 May 2025

·

Stayed 2 nights

The property was not clean and it was very old/run down amenities. It was a very bad experience. The carpets were dirty and the rooms were very dark and dirty.

10

Doo-ah

22 Jan 2026

·

Stayed 1 night

깨끗해요

6

Joaquin

17 Jul 2025

·

Stayed 4 nights

Room esa small but expected, what was not expected was that It stunk.

6

Choon Yeow

21 Nov 2025

·

Stayed 8 nights

Staff were good. But the overall condition is average and cleanliness is below average

8

Harry

13 Oct 2025

·

Stayed 5 nights

The room is ok, but the no safe box. The bed underneath is open collecting garbage from previous people that The cleaning lady left old underwear and a cheap ring thought was us.

10

Helen

30 May 2025

·

Stayed 4 nights

We enjoyed our 4-night stay at Sotetsu Fresa Higashi Shinjuku. The rooms were very clean and very quiet, the beds were comfortable, and the front desk stsff were very friendly and helpful. The room size was great for such a reasonably priced big city hotel.

2

Kellie and Zoey

4 Jun 2025

·

Stayed 4 nights

There was mould in the bathroom all over the roof and walls. There is no onsite laundry facilities despite advertising that there is.

10

Joseph

4 Nov 2025

·

Stayed 2 nights

Room was amazingly clean and staff went out of their way to be helpful

6

See Win

13 Apr 2025

·

Stayed 6 nights

Close to metro. Carpets need to be replaced because it gives it a r

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Rooms

Rooms are compact with minimal storage, suiting short stays or solo travelers. Comfort varies—beds and pillows can feel firm or soft, water pressure is strong, higher floors offer views, and street-side rooms may hear traffic or sirens.

Related guest reviews

6

Christine

24 Mar 2025

·

Stayed 3 nights

The room is small and it is on the Main Street and it is noisy with street car driving by at night

6

Ann

1 Apr 2025

·

Stayed 5 nights

The hotel was close to a Fire Station and the extremely loud siren could be heard many times throughout the night. We had to make the choice of closing the window and sleeping in a stuffy room or leaving the window open and be woken up from sleep each time the sirens wailed. The bed was very hard and uncomfortable.

6

Guangrong

1 Jan 2025

·

Stayed 6 nights

Room is very small can’t even open 1 luggage properly.

8

Fraser Wee Tat

13 Nov 2025

·

Stayed 4 nights

Room is small as usual. Good security as required card to access lobby (after midnight) and taking lift up the room. Room clean but bed a little too soft to my liking and pillow too soft too. Plenty of amentities at lobby for take and even night clothing for you to take which are the plus.

8

SHINICHI

14 Oct 2025

·

Stayed 2 nights

部屋は程よい広さでシャワーの水圧も強くて良かった

8

Vanessa

19 Aug 2025

·

Stayed 5 nights

The double room was quite small and the bed was very firm as well as the pillow. There was one softer pillow but we were two people. Would have been nice to have more pillows so we could both have a soft pillow. The carpets had bleach stain but other wise the rooms were clean. I loved the amenities. The face masks and cleansing oils were good quality. We paid extra to change rooms to get 2 beds and that room was a much better size for us. Would stay again in the 2 bed room.

8

Ronald

29 Nov 2025

·

Stayed 4 nights

On the hind sight, we'd book a larger room 😊 as the one we booked was suitable for one person, not 2. The room was clean. No room to store suitcases and the tiny closet can hold maybe one or 2 garments. The staff was good when we could get hold of one. Sometimes, it's busy or we couldn't find one at the counter. We like the location, the laundry facility, the coffee/tea they stocked at the lobby. It's within easy walking distance to the train station! We'd stay there again in a larger room next time!

10

Justin

4 Feb 2026

·

Stayed 3 nights

Very nice. Great location for trains. Nice high floor with a view. Plenty to eat in the area. Very good.

8

Marcus

17 Jan 2026

·

Stayed 8 nights

Bom hotel é ótimo custo benefício. O quarto é minúsculo. Mas é padrão em Tóquio.

4

Alaa

15 Feb 2025

·

Stayed 3 nights

The only good thing about the hotel is its location and that’s really it. The staff “seemed” nice but I didn’t really feel the niceness. One major flaw is how small the rooms are, we had three mid size baggages, they barely fit in the room. It was my honeymoon and I was honestly suffocated by how small the room is. I would try again if I am traveling solo or with a friend but with low baggages only because of the convenience of the location.

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Service

Service is generally friendly and helpful, with assistance for luggage forwarding and occasional early check-in. A few guests noted limited English or impersonal kiosk check-in.

Related guest reviews

10

Saul

25 Oct 2025

·

Stayed 9 nights

Great place, excellent staff!

10

James

28 Sept 2025

·

Stayed 3 nights

Great staff who were able to speak perfect English and helped me make the most of my stay as well as luggage forwarding.

10

FRANK

20 Oct 2025

·

Stayed 6 nights

Very pleasant hotel Staff helpful and efficient we had a great personal check inn but the electronic check in that our friend had to do was onerous for non Japanese visitors.

10

Daniela

15 Nov 2025

·

Stayed 6 nights

Very good service, they clean your room every day and offer free pajamas/face masks/cleansing oil and more. The location is amazing close to many metro stations. Room is small but it is the standard for Tokyo and has everything you need.

10

Andrea

1 Nov 2025

·

Stayed 3 nights

Second time staying at this hotel. Love the free amenities, is in a great location with excellent and friendly staff.

4

Lorine

30 Apr 2025

·

Stayed 4 nights

Staff not friendly. Service of rooms not great

10

Samantha

10 Nov 2025

·

Stayed 5 nights

Staff was so kind and happy! The room was super clean and very nice to stay in.

10

nigel

29 Oct 2025

·

Stayed 5 nights

Awesome customer service and cleanliness!

10

Elvira

23 Nov 2025

·

Stayed 3 nights

The staff were very welcoming and accommodating, allowing us to check-in 3hrs early (for a small fee) and helping us with check-in despite the language barrier. The room was compact but very clean and quiet. An outstanding feature of the hotel is the amazing array of complimentary toiletries and pjs. Would definitely recommend staying here!

2

Vi Tu

24 Oct 2025

·

Stayed 3 nights

Everything in the room is in Japanese or Chinese…could not understand the instructions and no one at the reception can speak English…the room is small & paid the most for it during our entire 2.5 weeks in Singapore, Vietnam & Japan!

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Location

Exceptionally convenient for transport—steps from Higashi-Shinjuku station and a 10–20 minute walk to central Shinjuku. Many eateries and convenience stores are nearby, and the area is quieter than the main hub.

Related guest reviews

8

Alain

16 Sept 2025

·

Stayed 2 nights

Localisation excellente. Chambre complète mais un peu petite.

8

Sang

17 Oct 2025

·

Stayed 5 nights

A comfortable stay and a comfortable room. The hotel is conveniently next to the subway station. Far enough away from the noise and commotion but close enough to get to the busy areas. The breakfast was filling with Japanese and western options but the same food everyday. Great service at the front desk. Great location.

8

Sean

16 Nov 2025

·

Stayed 9 nights

Near Shinjuku and liked how subway was right downstairs. Convenient location.

10

Dayri

22 Oct 2025

·

Stayed 6 nights

Loved the location of Sotetsu Fresa Inn, it’s convenient for walking and getting around with three train entrances nearby. Will definitely recommend and consider for next trip!

10

Derrick

27 Oct 2025

·

Stayed 2 nights

Great location. Right beside the entrance to train station. 7-11, Lawson's and Family Mart all within a block away. Hotel is outside the noisy/busy area but within 15 minute walking distance.

10

Michiru

30 Nov 2025

·

Stayed 1 night

Convenient location

10

Damien

4 Nov 2025

·

Stayed 13 nights

Convenient and you’re close to everything.

8

Silverio

22 Nov 2025

·

Stayed 5 nights

The location is great

10

nga

26 Nov 2025

·

Stayed 3 nights

Perfect base to explore Tokyo. Love that it’s a few steps from train station.

10

Garrett

1 Dec 2024

·

Stayed 15 nights

Great location near trains about a 2 minute walk to the G and E line

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Dining

On-site breakfast is convenient and often praised, offering Japanese and Western options. Others cite repetition, occasional shortages, or crowding at peak times.

Related guest reviews

6

Steffan

16 May 2025

·

Stayed 2 nights

Fin beliggenhed lige ved metro, men et lidt slidt hotel, med meget dårlig morgenmad.

8

Solange

18 Mar 2025

·

Stayed 5 nights

Muito boa, com a exceção do café da manhã que é servido em um restaurante anexo ao hotel, meio confuso, não tinha reposição, sempre faltava alguma coisa.

10

Kim

1 Mar 2025

·

Stayed 2 nights

Great single room for a solo traveler. Room was efficient and every space was well used without compromising comfort. Fantastic location. Helpful staff, excellent communication prior to my arrival in providing instructions on how to get to the hotel from Narita. Hotel breakfast at 1900 yen was a 7/10 in my opinion, but worth the convenience.

10

Leyna

15 Oct 2025

·

Stayed 6 nights

Breakfast buffet was delicious 😋 , Staff were helpful and nice. Room is always clean!

10

Young Ghi

29 Jun 2025

·

Stayed 4 nights

The hotel is overall clean and well-maintained, and it is in a very convenient location for visiting Shinjuku and other areas of Tokyo. The breakfast offered at the hotel includes both Japanese and Western-style options, with ingredients that are very fresh and excellent.

10

Mark Noel

29 Apr 2025

·

Stayed 13 nights

Good value and excellent location for accessing Shinjuku, and Shibuya and central Tokyo, and beyond. Very helpful staff, good breakfast (in popular and busy restaurant).

8

Eddie

13 Oct 2025

·

Stayed 4 nights

早餐比較不OK因為每天菜色都一樣比較大的問題。

10

Juan

16 Nov 2025

·

Stayed 6 nights

Hotel was nice. Breakfast was good and it got you ready to start the day.

10

Nicole

21 Oct 2025

·

Stayed 5 nights

Excellent A/C, clean, super convenient to subway lines, near 7-11, great staff, glad I got breakfast because it made it easy/simple, room was great. Overall very pleased and I can be critical.

8

Diana

3 Nov 2024

·

Stayed 4 nights

The basic rooms are small but the property is centrally located in Tokyo and very close to the Higashishinjuku-shinjuku subway station. The breakfast (in the attached Royal Host restaurant) is a little chaotic. If you eat breakfast later rather than earlier, they run out of items like bread and milk. They replenish some of those items, like milk, but not others. There is a good coffee machine, many juices, cold and cold teas, as well as a few breakfast items from which to choose.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $197	17 $275
18 $125	19 $139	20 $141	21 $163	22 $166	23 $201	24 $216
25 $147	26 $164	27 $157	28 $166	29 $201	30 $192	31 $235

Su	Mo	Tu	We	Th	Fr	Sa
1 $143	2 $134	3 $120	4 $134	5 $143	6 $185	7 $250
8 $178	9 $122	10 $157	11 $162	12 $170	13 $187	14 $228
15 $149	16 $164	17 $164	18 $164	19 $164	20 $178	21
22 $164	23 $118	24 $130	25 $139	26 $157	27 $167	28 $221
29 $114	30 $115

Sotetsu Fresa Inn Higashi Shinjuku

About this property

Location

Room options

Twin Room For 4 People (2 Adult and 2 Children)

Single Room

Double Room

Guest reviews of Sotetsu Fresa Inn Higashi Shinjuku

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Sotetsu Fresa Inn Higashi Shinjuku

Prices for upcoming dates